According to news coverage of the latest campaign by Which Magazine, up to one in seven mobile phones break down within the first 12 months.
Nokia and Samsung were found to be the most reliable, Motorola and Sony Ericsson weren’t. It was no surprise that mobile network 3, was found to be the most prone to defective handsets and service.
It was disappointing to see both Motorola and Sony Ericsson come off badly. I used to find the phones of pre-merger Ericsson used to be overengineered, robust and very reliable. In addition, I thought that Motorola had long ago turned the corner on quality from the time when they had the iconic but unreliable StarTac handsets.