Great advice: listening

Reading Time: < 1 minute

I was working on a brown bag presentation for the guys around the etiquette of doing proactive social media outreach (rather than community management) and I was looking around for a great quote on listening. Eventually I found a quote online which was attributed to Confucius which seemed to say everything that I wanted to get across:

Listen widely to remove your doubts and be careful when speaking about the rest and your mistakes will be few