Moves on social platforms

Over the past few years things have been set in motion that are changing social now:

  • The rise of smartphones. I have owned a smartphone for the past decade and a phone / PDA combo for a decade and a half. Originally I had a Nokia 6600 smartphone that nestled in the hand and used a joystick for navigation, but it took the touch screen of the iPhone and Samsung Galaxy to really blow up the smartphone market
  • The rise of mobile messaging. By 2006, I had used Skype and Yahoo! Messenger on a mobile phone, but these were legacy networks that moved from the desktop on to other devices. At the time, messaging was more about presence, was a person accessible or not when I would go to call them; rather like Novell’s directory was used with early IP telephony office networks
  • The pitfalls of truly open social. Blogging had warning signs of what could happen with social that was too open. Heather Armstrong of dooce.com had been fired in 2002 for saying the kind of things online that would have made typical Facebook wall content. Secondly, Facebook moved from being the preserve of your classmates to including: parents, grandparents, siblings, work colleagues or curious HR people

Younger and not so young people are seeing the benefit of instant messaging that is designed around mobile devices. OTT messaging services like Kakao Talk and WeChat allow for group discussions allowing ad-hocratric decisions like what film to watch at the cinema to be made on the fly.

Probably just as important was that the lack of a legacy base in the applications allowed them to be designed mobile first, providing a focused elegant user experience.
engagement
All of this provided a compelling use case, which also meant increased engagement at the experiences of desktop-orientated social networks.

In Korea, Facebook has made slow steady progress, helped mostly by a security breach at local network Cyworld. In comparison, KakaoTalk came from nowhere to 90% penetration of the Korean market. This change has also happened in China, it is hard to understand how fast traditional networks like Sina Weibo and Kaixin001 have been left behind by Weixin (WeChat).

“This is a new phase for social media in China,” said Hu Yong, a journalism professor at Peking University. “It is the decline of the first large-scale forum for information in China and the rise of something more narrowly focused.”

In reality Sina Weibo hasn’t been social media in the way we understand it in the west. Most of the accounts tend towards passive consumption, Weibo acts like a stream of news. This makes it hard to estimate how many accounts were ‘real’ and how engaged the audience was. Anecdotal evidence suggested that riends still used Sina Weibo to get celebrity gossip and news but moved to private channels for interaction.  The New York Times considered this shift in China to be one of an issue to do with freedom of speech rather than a broader social movement towards conversations closer to the ’email’ age.

More information
An Online Shift in China Muffles an Open Forum – NYTimes.com