Month: January 2020

  • Convenience store + more things

    CivicScience | Convenience Store Food Taking Aim at Fast Food – god this brings back memories of fishballs and curry sauce in the 7-Eleven convenience store common in Hong Kong. More stories on retailing here

    7-Eleven at Tung Chung (Lantau Island) MTR station
    7-Eleven convenience store in Tung Chung (Lantau Island) MTR station circa 2006

    TBWA HK offers service pack to help brands through “financial winter” | Advertising | Campaign Asia – sales over brand building. More on this later

    What the Heck Does Luxury Mean Now? | GQa new and enticing definition of the word emerged with flawless-diamond clarity: big European houses hired a swath of truly cool designers who rewrote the rules of exclusivity and quality, breaking brands free from its tiresome cliches about who and what was indulgent, beautiful, and elegant. Figures like A$AP Rocky and Frank Ocean became the new doyennes of style and taste; Alessandro Michele, Virgil Abloh, and Kim Jones became worldwide superstars; and Supreme convinced a new generation that you could make inexpensive stuff with the rigorous sensibility of a fashion house. Things that were once secret became matters of global pop-cultural importance—a lot of people now follow the haute couture and menswear shows like others follow football

    PopSockets, Sonos, and Tile Ask Congress to Rein in Big Tech | WIREDit wasn’t until PopSockets agreed to spend $2 million on retail marketing that Amazon finally clamped down on the fakes and knockoffs. Amazon denies this, and says that worked “with PopSockets to address our shared concerns about counterfeit.”But there were still other problems: Barnett says Amazon frequently lowered the price of PopSockets products, and then expected his company to make up the difference—even though that was never part of their contract. Amazon would “dress up requests as demands, using language that a parent uses with a child, or more generally, that someone in a position of power uses with someone of inferior power,” Barnett wrote in testimony sent to Congress. Am I shocked that Amazon is playing hard ball in the way that everyone from Tesco to Wal-Mart have done? No. But the problem isn’t the tactics per se, but the scale at which Amazon operates. Also Tesco and Wal-Mart might try and tear your face off with look-a-like private label products, but they won’t intentionally cross the line into selling counterfeit products

    Twitter picks 2019’s most creative brand campaigns – Some interesting tactics, all of which look like PR and are run of the mill in nature

    How China’s state-owned enterprises milk listed subsidiaries – Nikkei Asian Review – no surprise in this report but nice to see it explicitly stated

    Facebook apologises after Xi Jinping name translated as an obscenity – While China does not allow its citizens to access Facebook freely, the country is the company’s largest source of revenue after the US. Facebook is setting up an engineering team at its Asia-Pacific office in Singapore to focus on the lucrative Chinese advertising market, Reuters reported this month.

    How Britain’s big retailers missed their online moment – most traditional retailers still operated separate pools of stock, often in different warehouses, for stores and online. This really surprised me

    Old Masters, New Clothes: Highsnobiety’s Latest Streetwear Collab | Sotheby’s – STFU – this is just taking the michael. Years from now, I might look back on this as the peak of the current premium streetwear bubble

  • Plastic flowers + more things

    Hong Kong’s Industrial History : How Plastic Flowers Built A Global MetropolisIn the years after World War II, buying a bunch of plastic flowers was trendy, not tacky, and Li Ka-shing built their novelty into a business empire that now spans the globe – the Hong Kong manufacturing boom went on until the opening up of China. At this time Hong Kong was a more equitable society. The business entrepreneurs either pushed into China or deindustrialised and became Hong Kong property developers. As for plastic flowers, you often see them around you and don’t realise what they are. More on Hong Kong here

    Pinwheels  for sale Hong Kong.

    Airline vlogger faces backlash, including a death threat, for his negative review of Singapore Airlines – TODAYonline – Singapore gets its unofficial 50 cent army

    The durable history of Casio’s durable G-Shock watchthe company gets asked all the time about how it might create a smartwatch that lives up to users’ rugged expectations for its storied brand, but that any such product would have to be a G-Shock first. “I believe you can rest assured that it will be uniquely G-Shock in its form factor, unlike anything we have seen before.” If Casio carries its tradition forward, you’ll be able to read all about it—right on the face of the watch itself

    Inside the Feds’ Battle Against Huawei | WIRED – interesting that it misses out on past behaviours of concern such as the T-Mobile robot arm technology theft and the African Union system infiltration (paywall)

    No Free Lunch, but almost: what DoorDash actually pays, after expense — #PayUp – uberization of workers in action

    EU’s former ambassador to South Korea suspect in China spy probe | South China Morning Post – shit meet fan

    Facebook does not understand the marketplace of ideas | Financial TimesThe first critical flaw in Mr Zuckerberg’s thinking is the idea that the marketplace for goods is efficient without regulation. Much of the thrust of economics over the past half century has been to understand what regulations are needed to ensure that markets work. We have tort laws that ensure accountability if someone is injured and we don’t allow companies to pollute willy-nilly. We have fraud and advertising laws to protect consumers against deceptions — recognising that such laws circumscribe what individuals may say and publish – well worth reading the rest of the article (paywall)

    Fun With Charts: A decade of Apple growth – Six Colors – I wonder if these values were normalised to compare like with like?

    Marine Commandant: ‘The Farther You Back Away From China, They Will Move Toward You’ « Breaking Defense – take the fight to them rather than the other way around

    How Loro Piana serves ‘nomadic elite’ with €7,000 cashmere coats | Financial TimesA recent report from consultants Bain & Co argued that new growth in the luxury goods industry was going to be driven by brands that go beyond just offering shoppers a product and were able to also provide a mixture of new experiences and ideas, and even provoke emotions

    LinkedIn – Louis Vuitton menswear fall/winter 2020 lifestream – its odd to see a YouTube style lifestream on LinkedIn. Engagement seems to be relatively low given Louis Vuitton’s million-plus followers

    A new way to find clothes, shoes and more on Search – bringing back Froogle, I suspect this is to counteract Amazon in product search and advertising

    Betfred owners make millions from company treating gambling addicts | The Guardian – now that’s vertical integration

    New Tesla registrations in California nearly halve in fourth quarter: data – Reuters – which tells you something about the value proposition of Tesla

    Jeff Staple On How Streetwear Set The Tone For Today’s Mainstream—And What To Expect Nextnow, a single post can disrupt everything. A single verse from the right musician can kill off an entire brand. So the velocity at which retailers must adapt had to catch up. They could no longer wait for the Vogue “September Issue” or New York Fashion Week to see what was hot. It was blatantly obvious down to the exact number of “likes.”

    Chow Tai Fook, Sa Sa closures deepen Hong Kong retail crisis | Campaign Asia – this is about deflating an overinflated retail and real estate economy. Its popularity was from the prevalence of adulterated products in China and the lack of sales tax in Hong Kong. Chow Tai Fook failed to look at international expansion and has no one to blame but its board of directors

  • 500E & other things

    The Mercedes Benz 500E gets profiled by Doug DeMuro. It is the ultimate sleeper car with only mildly flared wheel arches give a hint for the vehicles performance. At the time of launch Mercedes called it the velvet hammer, the hammer bit of the sobriquet stuck with car fans. And the 500E and Hammer are used interchangeably. Even now, almost 30 years later, the performance is phenomenal, especially from a car with such understated looks.

    Great talk by Shafi Goldwasser from the University of California, Berkeley on the relationship between algorithms and the law. It is a fascinating lecture. I believe that it was given in Tel Aviv

    Algorithms have enormous power over our lives from health and finance to credit ratings or the ability to get criminal bail.

    Academic Jack Goldsmith on the complex relationship between Jimmy Hoffa, the US trade union movement and the mob including its rise and fall. This is a good hour long interview but worth while having on in the background.

    Ogilvy did this nice advert for Boots

    But what’s for more interesting is this burn in the More About Advertising blog

    Ogilvy took over the reins from Mother a couple of years ago – Boots didn’t want to move but its owners did a Davos WPP deal – since when it’s been a bit iffy.

    More About Advertising blog

    Hair Love is an animated short that addresses the complex nature of Afro American hair. But its got as much attention for its sponsorship by Unilever brand Dove as its craft. Stylewise I was reminded a bit of some of Disney’s animation from the 1990s and 1990s. The Dove sponsored film is a move to try and change the relationship between art and advertising. Though that still won’t stop them doing lots of formulaic product marketing. I was reminded by Guinness Nigeria development of action films for the African market in the past.

  • Pointy + more stuff

    Google acquires Pointy, a startup to help brick-and-mortar retailers list products online, for $163M | TechCrunchbuilt hardware and software technology to help physical retailers — specifically those that might not already have an extensive e-commerce storefront detailing in-store inventory — get their products discoverable online without any extra work – reminds me of the kind of thing you’d expect Tencent or Alibaba to do as China has led in O2O e-tailing. Pointy also fits into Google’s mission to organising all the worlds information. Over time, I can only see Pointy as being bad for retail margins.

    The problem with the idea of Pointy is that it treats all stock as equal, in reality the cost of an item isn’t only its price. A point that Pointy misses. There are also transport costs, time and convenience costs involved. For a real world story indexed by Pointy, the consideration of being able to drive to a nearby story and get something immediately isn’t a factor. How does Pointy know about the hassle of that same trip if one has to walk there and back instead? Does Pointy consider how heavy or bulky a product might be?

    San Francisco’s Robot Restaurants Are Going out of Business – thin margins don’t support high capital costs of automation

    11152015_Cathay Pacific Cargo_B-LJA_B748F_PANC_NAEDIT

    Cathay Pacific: Aircraft Changes & Flight Cuts to North America – SamChui.com – interesting cuts on previously big earning routes

    Mediatel: Newsline: How the UK is quietly importing a sinister political phenomenon“I have read so many predictions and trends about journalism in the past few weeks. The most significant trend, mostly unacknowledged, is that of politicians realizing they do not need to provide access or engagement with journalists, or even tell the truth, to be electable.” – where is this going?

    Make your China marketing pop with these pop culture tips – POP MART: the designer toy market in China is booming. Not that surprising given historic popularity in Hong Kong and Japan – in many respects culturally China is a laggard

    Silicon Valley and National Security – United States Department of State – basically you’re all a bunch of Quislings

    Fundamentals simply do not matter in China’s stock markets | Financial Times – Muddy Waters Research has demonstrated that for years, its also the reason why you should be wary of Chinese companies with foreign listings

    Framed — Pixel Envythree paragraphs in and it is already setting up the idea that personal privacy and public safety are two opposing ends of a gradient. That’s simply not true. A society that has less personal privacy does not inherently have better public safety; Russia and Saudi Arabia are countries with respectable HDI scores, brutal censorship and surveillance, and higher murder rates than Australia, Denmark, France, and the United Kingdom

    Sugar Bear’s Don’t Scandalize Mine was a go to record for me, but I’ve never seen a music video of it until now

    What Does Taiwan’s Public Think About Election Interference From China? – The Diplomathyper-polarization in views between DPP and KMT supporters highlights the difficulty in addressing cybersecurity and China more broadly. To reach a consensus requires first acknowledging and disrupting the echo chambers in which disinformation campaigns thrive, then the government must implement election transparency policies to more easily expose disinformation efforts. However, with increasing animosity between parties, this consensus may be hard to reach. Citizens may also be concerned that any steps the government takes are limiting their freedom of speech or other rights (paywall)

    China: no longer the place to be for young Singaporeans? | South China Morning Post – China no longer a place to do business

    Try as It Might, Germany Isn’t Warming to Huawei – The DiplomatHighest on their list of concerns has been the risk of exposing the future German 5G network to large-scale espionage and data theft on behalf of corporate and political actors in China. In recent years, Germany’s intelligence agencies have reported a steady increase in Chinese government-directed espionage and hacking activities against German targets, primarily with the aim of acquiring corporate secrets. China is now considered the source of the majority of cyberattacks against Germany. In 2019, some of the largest German companies confirmed that they had been targeted by a new wave of cyberattacks that likely originated with the Chinese government. During a parliamentary hearing on the issue of Huawei in October, Thomas Halden­wang, the president of Germany’s domestic intelligence agency (Bundesverfassungsschutz), claimed that Chinese espionage and cyberattacks have been expanding into more and more sectors of the economy and the state. According to Haldenwang, while Chinese cyberattacks in Germany were previously focused primarily on private corporations and technology

    China Manufacturing:”Elvis Has Left the Building” | China Law Blog – “China’s rising costs, tricky regulations and increasingly unstable geopolitical situation are forcing more manufacturers to move production elsewhere” and we should expect this exodus to gain speed in 2020, “despite the prospect of a minor US-China trade truce.”

    Marketing research: Chinese celebrity brand endorsers – Daxue Consulting – Market Research China – interesting turnover in celebrities and increased focus on where there influence lies. China no longer has the Jackie Chan type celebrity endorsement. Which was all things to all people. Chan was legendary for the amount of products that he promoted which became a joke

    Bose and HERE Fuel AR Experience Innovation By Combining Location and Audio Technologies – Semiconductor DigestHERE Technologies, a global leader in mapping and location platform services, today announced a collaboration with Bose Corporation to jointly enable their respective developer communities to deploy augmented reality (AR) location applications and services. This collaboration gives HERE developers access to the Bose AR platform and spatial-audio capabilities, and extends the HERE platform, positioning and mobile SDK location technologies to developers building audio AR applications and experiences. – ok so turn by turn direction or tourist style apps probably. The most interesting thing for me was that Bose AR isn’t just the audio enabled frames but recent noise cancelling headsets as well

    SPH print newspaper ad sales dive 20% on year | Media | Campaign AsiaSingapore Press Holdings, the parent company of The Straits Times, Lianhe Zaobao, and other news publications, saw overall revenue drop 3.8% in the first quarter of fiscal 2020 – interesting acceleration. Part of which is down to media agencies making more money from digital and some due to changing consumer habits. I’ve started taking a print newspaper subscription again as I value the juxtaposition good print design can bring

    NYT: Russian hackers successfully targeted Ukrainian gas company Burisma – AxiosPublic awareness of the Burisma hack cuts both ways politically. For former Vice President Joe Biden’s campaign, it means document dumps could happen at any time, with accompanying media frenzy and potentially damaging revelations. For the Trump campaign, it means that any such revelations will come pre-tainted with a Russian label

    Hair Love,’ Sponsored by Dove, Earns an Oscar Nomination for Best Animated Short | Muse by Clio – poses interesting questions about the role of brands in media

    John Lewis marketing boss Paula Nickolds departs before starting | The DrumAnusha Couttigane, principal fashion analyst at Kantar, said that whoever takes the lead will need to rethink its long-running, and arguably tired, festive advertising strategy which has relied on blockbuster, tear-jerker creative to encourage shoppers into stores. “John Lewis needs to continue evolving its digital marketing efforts. While the company’s Christmas mascot, the accident-prone dragon Excitable Edgar, was warmly received, the debut of the brand’s Christmas advert is simply not the event it once was,” – quite a burn right there.

    Sonos hits Google with lawsuit over wireless speaker patents“Google has been blatantly and knowingly copying our patented technology” for years. Sonos and Google collaborated in 2013 to add the Play Music service to Sonos speakers, and more recently, the two worked to bring Google’s digital assistant to Sonos speakers, alongside Amazon’s counterpart, Alexa. “Despite our repeated and extensive efforts over the last few years,” Spence told the Times, “Google has not shown any willingness to work with us on a mutually beneficial solution. We’re left with no choice but to litigate,”

    With nothing to lose, loners build future in China’s hollowed-out north – Reuters“Social classes are fixed,” Li said. “The poor can never achieve anything. When you encounter problems, if you can solve it, great. There’s not much you can do otherwise.” – interesting consumer comments that explain the slow down in China’s economic growth

    Dark Patterns after the GDPR: Scraping Consent Pop-ups and Demonstrating their Influence by Nouns, Liccardi, Veal, Karger and KagalThe results of our empirical survey of CMPs today illustrates the extent to which illegal practices prevail, with vendors of CMPs turning a blind eye to — or worse, incentivising —- clearly illegal configurations of their systems. Enforcement in this area is sorely lacking. Data protection authorities should make use of automated tools like the one we have designed to expedite discovery and enforcement. Designers might help here to design tools for regulators, rather than just for users or for websites. Reg- ulators should also work further upstream and consider placing requirements on the vendors of CMPs to only allow compliant designs to be placed on the market. (PDF)

    Unmasking the secret landlords buying up America | Reveal – some 25 percent of US residential property is now owned by anonymous shell companies

    Daring Fireball: Apple’s One Remaining Use of the Word ‘Macintosh’ – probably not the smartest move given the amount of IP and goodwill in the brand and rapacious competitors who make early Microsoft look like the Bill & Melinda Gates foundation

  • Breaking norms

    Breaking norms to create shock is a well-trodden path. Look at the way the Conservative Party used transgressions to dominate news cycles during the last election. For a cynical marketer like myself it has all become rather jaded.

    The Darkest Nights
    Duchess Flux – The Darkest Nights

    This news footage of audience reactions from screenings of The Exorcist reminded me of the power in breaking norms.

    https://youtu.be/8whgmLb2II0

    One film that was famous for breaking norms was The Exorcist. It has a whole mythos built up around it. New Hollywood was pushing the boundaries of what was acceptable across different genres and horror was no exception.

    Breaking norms was big business. The Exorcist was the highest grossing R-rated film at the box office until Terminator 2 almost 20 years later.

    The Exorcist was released in 1981 in the UK on video tape, but was then banned – swept up in the video nasties media frenzy of 1982 to 1983. It was so controversial that it wasn’t re-released for 25 years after its initial release. That gap allowed the myth to grow.

    Watching the reactions in this film above gives you a sense of the power of breaking norms. And this wasn’t just an American phenomenon. Before I went to college, I used to work in an oil refinery.

    One of my colleagues was a man in his late fifties called Joe Simpkin. He was shorter than me with a barrel-like body shape, a Cheshire accent (think the nasal twang of Frank Sidebottom).

    Frank Sidebottom’s first TV appearance

    Always cheerful, Joe was a typical plant worker; he’d seen a lot working in the UK and the Middle East from before the OPEC oil crisis of 1973. He usually told ribald tales, which usually happened during a stopover in flying back and forth to the Middle East. Such as the time he saw drug addicted adult film performer John Holmes failing to perform at a ‘sex club’ in Amsterdam – ‘It was just sitting there like a baby’s arm, never budging no matter what the two girls did’. Let’s just say he wasn’t exactly woke, despite having a strong sense of fair play.

    This was pre-internet: I used to get of rare and banned content from art students I knew. Pretty much every film that was banned in the UK, you’d get hold of through these networks.

    Large chunks of culture were scarce and the process of discovery bound people together. I made friends in galleries, record shops and independent cinemas. They were involved with the same scene as me using video mixing equipment, found footage, old films and nascent computer graphics from a Commodore Amiga to add a visual accompaniment to the music being played. Big three lens video projectors worked alongside liquid slide projectors and video walls made of multiplexed TVs that some clubs had from the first generation of modern VJing.

    These tapes were copies of copies, grainy videos that were hard to watch because of the ‘snow storm’ noise on them. I managed to get hold of two underground videos. These two particular tapes of them was of Clockwork Orange and the other of The Exorcist. The rest of both tapes were filled with American TV interviews with Charles Manson. I refound the main Manson interview on YouTube now.

    Geraldo Rivera interviewed Charles Manson in San Quentin prison some time in 1988

    I wanted the Manson interview for drop-ins on mixtapes. I was fascinated by the hippy culture that I was too young for.

    1960s Counterculture was having a renaissance as art and music riffed on the motifs of the late 1960s summer of love. I’d often use The Grateful Dead’s Uncle John’s Band or Jefferson Airplane’s Embyronic Journey at the beginning of the night before ripping into house music, or at the end of the night to clear punters out.

    Freewheeling Manson was part of the culture’s dark surreal underbelly.

    We got talking about the films on the tapes. Joe turned from his usual jovial self and went serious. He told me about going to see The Exorcist with his first wife and another couple. He came out of the cinema and he admitted both him and his wife were shook up. They went home, arriving back just after midnight. They stayed up playing cards, smoking cigarettes and drinking tea until daylight with the other couple.

    Joe had a daughter with similar hair to Regan (played by Linda Blair in the film).

    Neither Joe or his wife could bear to bring themselves upstairs let alone look in on his daughter. We talk about making an impact with our campaigns, but when is the last time, something you’ve created moved someone that much and that they remember it 20 years later?