Search results for: “breakthrough”

  • Consumer grievance: a marketers atlas

    Writing about consumer grievance came from a couple of things. I was watching a lecture by professor Robert Reich at Stanford and it reminded me of Edelman‘s 2025 Trust Barometer report ‘Trust and the Crisis of Grievance‘.

    Edelman’s annual report is a barometer, a global snapshot of who and what consumers trust. As long as I can remember Edelman’s report into trust of institutions has been in decline, but the 2025 report highlighting consumer grievance marked a perceived acceleration.

    TL;DR

    • Why it matters: Most brands treat consumer complaints as a customer service headache to be managed by a chatbot. That is a massive commercial misstep. Grievance is not an admin burden; it is a raw, unvarnished map of what your audience actually cares about.
    • What is changing: We are seeing the rise of a distinct global grievance culture. When trust in traditional institutions wobbles, consumers direct their frustration at the brands they buy from. If you look closely at these grievances, you see the exact gaps where your business is failing to deliver on its promise.
    • The big picture: Two distinct trust economies now exist. There is the formal, corporate version presented in annual reports, and the real-world version lived by your customers. When the gap between the two grows too wide, the goodwill sitting on your balance sheet evaporates.
    and i, for one, will join in with anyone - i don’t care what color you are - as long as you want to change this miserable condition that exists on this earth ~ malcom x (image 2)

    Global grievance

    In the report Edelman posited that trust in institutions was no longer a universally shared civic resource. Around the world, it had become a luxury commodity that is heavily segmented by income and social class.

    Putting my cards on the table

    You the reader should question my interpretation as an enquiring mind. With that in mind, it makes sense to understand my starting viewpoint as I started to go through the subject matter. I agreed with the essence that Edelman’s research has captured. And the bifurcation of the economy is being baked into marketing plans that I have worked on over the past few years.

    I have my doubts about their methods. I believe that their motives are good admittedly moderated by commercial considerations, but I did find myself questioning the techniques used and data transparency.

    I set out to find high quality research that validated, or challenged the concept of consumer grievance.

    Edelman’s original approach was triggered by the 1999 ‘Battle of Seattle’. The survey’s structural model was built upon the mid-1990s theories of Francis Fukuyama. Fukuyama argued that institutional trust was primarily driven by upward mobility, structured legal systems, and guaranteed economic prosperity. 

    The Trust Barometer’s original respondents was restricted to “opinion leaders” or “opinion elites”. That mean’t highly affluent college-educated people aged 35 to 64 with high media consumption and active engagement in public policy. The demographic that prospective Edelman clients would sit neatly within.

    Technological and economic change saw Edelman move to a general population sample. They also moved from telephone interviews to online surveys. The number of respondents increased from 1,300 in five countries to 36,000 respondents.

    2020 saw a change in survey design that broke the idea of ‘to do what is right’ into two attributes:

    • Competence
    • Ethical behaviour

    Business did well on competency but less well in ethical considerations. Government, media and NGOs were viewed as lacking in both . Edelman compensated for this by studying proximal trust and employee trust.

    Edelman introduced the concept of ‘trust brokering’ – an organisations capacity to support dialogue and bridge social divides.

    The Genesis of Global Grievance

    With a flair for drama and storytelling Edelman’s Trust Barometer links the decline of trust and the genesis of consumer grievance back to the 1999 ‘Battle of Seattle’ protests against the World Trade Organisation ministerial conference held in the city. While a wide coalition of both left and right political figures, NGOs, organised labour were there to protest against unfettered globalisation the wheels were already in motion.

    …globalization is not new, but that the present era of globalization, driven by competitive global markets, is outpacing the governance of markets and the repercussions on people. Characterized by “shrinking space, shrinking time and disappearing borders”, globalization has swung open the door to opportunities. 

    Breakthroughs in communications technologies and biotechnology, if directed for the needs of people, can bring advances for all of humankind. But markets can go too far and squeeze the non-market activities so vital for human development. Fiscal squeezes are constraining the provision of social services. A time squeeze is reducing the supply and quality of caring labour. And an incentive squeeze is harming the environment. Globalization is also increasing human insecurity as the spread of global crime, disease and financial volatility outpaces actions to tackle them.

    The above quote came from the introduction to the 1999 Human Development Report (HDR) by the United Nationals Development Programme (UNDP).

    As the 1999 HDR introduction alludes, by 1999 globalisation was not new and was already happening from Japanese consumer electronics to Korean shipbuilding. Instead globalisation was moving at a pace that institutions were no longer able to keep up with it or control it.

    This viewpoint is supported by Professor Reich’s lecture on the factors driving the rise voter interest in populist leaders like President Trump. Reich outlines a four decades-long trajectory marked by:

    • The decoupling of productivity from wages. The US Board of Labour & Statistics paper Understanding of the labor productivity and compensation gap, considers the gap to have opened up in the 1970s. The fissure since the 1970s was also documented by the Economic Policy Institute’s work The Productivity-Pay Gap. The Federal Reserve Bank of St. Louis published research showed how corporate profits decoupled from employee compensation from the early 2000s on.
    • The Reagan era erosion of labour bargaining power. Similar erosion also took place in the UK under the Thatcher government.
    • The concentration of corporate market power. Deregulation from the 1980s on, allowed the financial and corporate sectors to become politically and economically dominant. Reich argued that this created a system average citizens perceived as rigged to favour corporations and big banks over ordinary workers. The 2008 bank bailout while ordinary citizens faced foreclosures cemented this perception. This isn’t only a western issue. 44% of China’s workforce now work in the gig economy.
    • The resulting financial exhaustion of the working and middle classes. American families employed three coping mechanisms to maintain their standard of living. First, they simply worked longer hours. Second, women entered the paid workforce in massive numbers, creating the dual-income household out of necessity. Third, the other measures reached their limit, they tapped into the equity in their homes, until 2008

    The US Bureau of of Labour had three hypotheses for factors driving the labour compensation – productivity gap:

    Globalisation: Increased offshoring shifted production and service activities to other countries. Consequently, income that might have previously gone to domestic workers was reallocated to intermediate purchases and foreign labour.

    Increased Automation: As technological automation increases, the overall need for human labor input drops. When machines replace workers, the share of income dedicated to capital naturally increases relative to the share dedicated to labor.

    Faster Capital Depreciation: Modern business capital, such as computer hardware and software, degrades or becomes obsolete much faster than the heavy machinery used in previous decades. Because these assets must be upgraded or replaced more frequently, a higher share of industry income must be diverted away from wages to cover these ongoing capital replacement costs

    When the report explored specific industry sectors such as electrical power generation and supply, the divergence correlated with a fourth factor, deregulation. This happened to the US energy market in 1992.

    The Energy Policy Act, 1992 created domestic competition. Incumbent local monopolies became more efficient or went under. Productivity was achieved through new technology and aggressive cost-cutting including layoffs. Workers produced far more value per hour, but because the company is fighting to keep prices low to compete, wages didn’t rise at that same rate.

    Two trust economies exist

    But all of these factors didn’t impact across society equally. What Edelman’s Trust Barometer acknowledged, but didn’t highlight at the time was the existence of two trust economies existing in the same space, but for different people.

    The top quartile of income earners trusted the system. The bottom quartile didn’t. This was mirrored in findings by other organisations, notably the OECD’s Government at a Glance 2025 report and UNU WIDER Trust in a changing World 2025 paper.

    There is a decline in governmental trust documented by the Pew Research Center Public Trust in Government: 1958-2025 – a consistent downward trend much longer than 1999, back as far as the mid-1960s for the American public, much earlier than Edelman’s work seems to suggest.

    Business and consumer grievance

    Edelman posits that businesses have become more trusted than governments. It’s a comforting anchor for a business that sells corporate reputation work. The reality may be different. The decline in government trust has merely set a very low bar according to research by Bentley University and Gallup. The rise of zero-sum thinking exemplified by Zero-sum Thinking and the Roots of US Political Differences paper for the National Bureau of Economic Research (NBER), will sweep business attitudes along as part of systemic distrust. The Carnegie Endowment for International Peace posits that this zero-trust thinking has brought conflict within the US itself and driven protests around the world – globalised consumer grievance.

    The Bridging Divides Initiative (BDI) at Princeton University documented an increase in political violence risk factors across the US mirroring the 1960s and early 1970s . German insurance company Allianz warned that this behaviour represented a risk to large businesses across their operations and supply chains. This is outside and separate to government military actions like the US – Iran conflict or the Russian invasion of Ukraine.

    There are problems inside organisations as well. Employer trust has been in decline according to Edelman. The causes are diverse and amplify consumer grievance:

    • Globalisation
    • Automation and LLMs
    • Economic conditions

    Managers are supervising but failing to manage. They struggle to coach or develop their staff sufficiently.

    Media sector consumer grievance

    The media business is seeing the impact first hand. Fear of deliberate deception is at the cente of the World Economic Forum Global Risks Report for 2025. That fear is driving growing divisions in society and between societies, further feeling consumer grievance. According to The Reuters Institute Digital News Report of the same year these concerns about deception are driving audiences away from ‘legacy’ media companies to platforms of editorialists and opinion formers across podcasts, YouTube and other social platforms.

    Edelman claims that this audience migration is down to beliefs about the motivations of media organisations. 75 percent of high-grievance respondents believe news organisations would rather attract a big audience than report what people actually need to know. 67 percent believe the media prefers to support an ideology over informing the public.

    On slight glimmer from Edelman’s data was that trust in traditional media dropped by four points, versus trust in search engines dropping by five. But that delta will be cold comfort to media executives watching their business being eaten alive by technology platforms.

    Goodwill on the balance sheet

    Goodwill on the balance sheet of a company tries to capture brand value, the value of customer relationships and wider stakeholder trust within a business. PwC research provided some empirical evidence to support RoI on the stakeholder trust component of goodwill. But Edelman overreaches in its 2026 Edelman Trust Barometer Special Report: Brand Growth in an Insular World report to try and do the same with brand value. In this case, Edelman tries to use survey responses, rather than observed behaviour data and the scientific method to try and overturn several decades of validated marketing science research.

    Consumer grievance: so what?

    It’s very easy to ignore consumer grievance as ethereal fiction or background noise. Being part of the solution can end up being part of the problem.

    Brand purpose real talk

    For some brands it make sense to pick a side, but if you do commit to the brand purpose. It may cost you, but if you really have a brand purpose, or ‘higher purpose’ as David Aaker called it, then the 30% opportunity cost in marketing effectiveness is worth it in your calculus.

    Effectiveness expert Les Binet’s two question test on brand purpose makes a lot of sense:

    • Would you still do it if you couldn’t publicise it?
    • Would you still do it if reduced your long term profits?

    If the answer to either question is no, then it’s not purpose driven.

    Brand purpose can be a struggle to retrofit. After the success of Dove being re-positioned from a functional product to the ‘real beauty’ positioning; Unilever looked to replicate the effect with varying degrees of success.

    You also need to be aware of brand purpose not being global. Apple, Meta and Nike have made decisions in Asia that are vastly different to what they do in western markets. There is no coherence or congruency in their world view. Neoliberal universal values died in corporations long before they were devalued in mainstream western political discourse. Both the online world and social media will shine a spotlight on this difference. This perceived corporate hypocrisy will increase consumer grievance and reduce consumer trust in the brand to do ‘the right thing’.

    You could make the argument that Apple, Meta and Nike all fail Binet’s brand purpose test.

    Outside of geopolitical differences, even the most basic demographic differences can be landmines for brand purpose. It’s an accelerant for consumer grievance and one that marketers at the likes of Unilever and P&G have either ducked, or got tonally wrong.

    Patagonia is arguably the most prominent brand purpose led brand, yet it faces a slew of dilemmas. You could argue that Patagonia’s self description as being ‘a work in progress‘ is at best a temporary fix with an uncertain sell-by date during a time of consumer grievance.

    Brand promise

    The brand promise is the idea of what a consumer can expect from the product or service that they are purchasing. There is a temptation to reduce costs. You see this with automated services and reduced sized packaging.

    If you are transparent about the trade-off consumers will self-select and be fine with it. Telecoms companies have been doing this for years.

    • Plusnet – BT’s no-frills ISP
    • Voxi – Vodafone’s self service brand that comes at a discounted price

    Does your consumer journey penalise behaviour instead of rewarding loyalty. if it does, that will fuel consumer grievance. Audit these friction points and act on them. Fix underlying operations-related grievances and the customer lifetime revenue will take care of itself.

    You can more content on consumer behaviour here.

  • AI reckoning & more stuff

    AI reckoning

    AI reckoning as a term is a rather stark warning. Even more so when it comes from Aswath Damodaran who is a professor of finance at the Stern School of Business at NYU (New York University).

    The reckoning that Damodaran is concerned about is a ‘Minsky moment‘ and represents a stark contrast to the boundless techno-optimism of Marc Andreessen.

    The AI reckoning wasn’t on the mind of investors who bought into Cerebras Systems.

    Cerebras Systems makes wafer sized chips with memory and processing on the same die. This reduces latency and increases speed. As cool as Cerebras Systems technology is, the company currently has sales of $510 million and was valued on its opening day of trading at $71 billion.

    Business

    Long Lake agrees to acquire American Express Global Business Travel, the world’s largest corporate travel platform, for $6.3 billion, with support from General Catalyst and Alpha Wave | Amex GBT

    China

    Trump’s China Trap | Foreign Affairs

    Consumer behaviour

    When the Internet Was a Place – Front Porch Republic

    Design

    Great documentary on the history of Braun and its relationship with the Ulm School of Design.

    Economics

    Is AI the New China Shock? | The Daily Spark

    AI Job Loss Tracker — The Alliance for Secure AI

    The Shanghai Cabaret Theory of Globalization | Patrick Kho

    FT Alphaville (@ftav): “Remember when tech was a cap-lite industry? lol, lmao even.”

    Amazon Employees Say Layoffs, AI, and RTO Are Reshaping Jobs – Business Insider

    Energy

    Peter Thiel backs $1bn ocean data centre start-up powered by waves | FT

    EV ownership at ‘tipping point’ in many parts of the world, experts say | FT

    FMCG

    Chinese bubble tea chain with more stores than McDonald’s wants to conquer the world | FT

    Hong Kong

    Hong Kong banks dependent on SWIFT are warned of new US sanctions – Asia Times

    Innovation

    Microsoft 2026 Work Trend Index Annual Report

    Philippa Sigl-Glöckner, economist: ‘Germany lacks breakthrough innovation’ | Le Monde

    China unveils driverless mining truck that can ‘crab-walk’ across rough terrain | South China Morning Post

    Korea

    In Korea AI is merging with folk religion.

    Marketing

    adidas has made World Cup shirts for dogs | Famous Campaigns – its a pity that they didn’t roll this out in the UK as well

    Lululemon Just Committed Brand Harakiri. – by Camille Moore

    Media

    The Devil Wears Prada 2: a comms strategy masterclass | Will Poskett

    Paid media budget planner – Empower Agency

    UK adspend increased 6.4% in 2025 as AA/Warc updates data presentation – The Media Leader

    Online

    Reggie Fils-Aimé Says Amazon Asked Nintendo To Break The Law | Kotaku

    A.I. Helps Online Ad Businesses Boom – The New York Times

    Security

    AI-Powered Cyberattacks | Robert Scoble and A glimpse into cyber-security’s AI-driven future | The EconomistA few years ago a participant used the conference network to hack a water-treatment facility in America (Messrs Wyler and Stump are cagey about the details). Another hid behind the din of legitimate hacker traffic to attack government websites and payment systems. The noc team traced him, sent him a message reminding him that doing illegal things from Black Hat was still illegal, then watched him close his laptop and walk away. Hackers on the other side of the world try their luck too. When the registration server was switched on, attacks began at once, including traffic that appeared to originate in Romania….Mr Stump says the noc has seen a pattern across multiple Black Hat conferences in which Taiwanese participants show up with hacked devices. “Most of [the traffic] goes back to China,” he says. ai-powered attacks by nation-states or cybercriminals are likely to intensify..
    The team thinks the ai race is only beginning. For Mr Wyler, the vulnerabilities discovered by Mythos, including some that have gone undetected for decades, are to be welcomed rather than feared. “We now know they’re there.”
    All the same, cautions Mr Stump, the next two years will be turbulent, as more flaws will be uncovered; more breaches will occur as firms feed sensitive data into ai systems; and more insecure code will be written.

    “No Man Left Behind”: American Technology Ships with Our Values | A16z

    Tank maker KNDS pushes Berlin to decide on taking stake before IPO | FT

    AeroVironment Switchblade 400 drone joins US Army LASSO program to replace traditional anti-tank missiles

    Green Berets Deploy Ship-Killing Drone in Luzon Strait Maritime Strike Exercise | USNI News

    Semiconductors

    AGI CPU: Arm’s $100B AI Silicon Tightrope Walk – EE Times

    Arm projects $2bn in sales of its new AI chip from next year | FT

    Arm CEO promoted to head Softbank’s international operations | Electronics Weekly

    TSMC sells its Arm shares | Electronics Weekly

    CASCI Composite Shows AI Chip Strength as Mid-Stream Output Slows | Tim Culpan

    Commentary: Intel names TSMC as key partner; insider drives its comeback | DigiTimes

    Huawei targets US$12 billion in AI chip sales as China firms seek Nvidia alternatives | DigiTimes

    Software

    Have LLMs improved patient outcomes? – by Gary Marcus

    The Abstraction Fallacy: Why AI Can Simulate But Not Instantiate Consciousness — Google DeepMind

    Technology

    Apple Doubles MacBook Neo Production, Orders Fresh Batch of Chips | Culpium

    China to Invest in DeepSeek at $50 Billion Valuation – WSJ and Three reasons why DeepSeek’s new model matters | MIT Technology Review

    Iran war disrupts the circuit board supply chain, raises costs for tech firms | Reuters

    Quantum’s Industrial Moment | CNAS

    Interesting even put together by Sequioa Capital – AI Ascent 2026 event.

    Web-of-no-web

    Huawei targets US$12 billion in AI chip sales as China firms seek Nvidia alternatives | DigiTimes

    Wireless

    Starlink vs OneWeb | Electronics Weekly

  • 2026 World Cup + more stuff

    I am not a football fan, but I recognise the power that the 2026 World Cup has to move hearts and minds. This year it’s being hosted by Canada, Mexico and the United States. The 2026 World Cup fan experience is shrouded in uncertainty.

    https://flic.kr/p/2aqzM1j

    I found it interesting that both adidas with the launch of its match ball and Panini with the launch of its sticker book both marked the start of the countdown to the 2026 World Cup season.

    adidas has made World Cup shirts for dogs | Famous Campaigns – its a pity that they didn’t roll this out in the UK to celebrate the 2026 World Cup as well.

    Branding

    How many brands are there? | Europanel

    Business

    Publicis has built the best house on the street. Now it needs to move neighborhood | The Drum – undervalued due to poor performance by Omnicom and WPP

    China

    Chinese countryside’s quieter strains – by Yuxuan JIA – Decades of son preference have left villages full of unmarried men, driving bride prices higher and sustaining a shadow market for “Vietnamese brides” that can slide into fraud, coercion, and trafficking. Young people, especially young women, are drifting away from rural patriarchy and the obligation-heavy world of kinship and “face”, while the influencer economy and short-video apps offer fantasies of easy money to teenagers with weak school prospects.

    China reviews $2bn Manus sale to Meta as founders barred from leaving country | FT

    Consumer behaviour

    Argos sparks consumer outrage over toddler ‘influencer kit’ – Retail Gazette

    Half of Gen Z Uses AI, but Their Feelings Are Souring, Study Shows | New York Times – this reminds me of consumer sentiment around email and information overload during the late 1990s and early 2000s. We’re going through a period of norming now

    Why Catholicism is drawing in Gen Z men | Washington Post – “I don’t want to be too disparaging about them because they’re our Christian brothers and sisters, but worshiping in a big former supermarket with dry ice machines and a pop band, it’s not really traditional Christianity,” Father Longenecker said. His new parishioners are attracted to “very traditional worship with lots of incense and altar boys and sacred music in the traditional style.

    Design

    EAGA – East Asian Graphics Archive

    The interesting odd story behind the design behind house numbers.

    Economics

    Berkeley professor Robert Reich on the factors that he saw that brought President Donald Trump to the White House.

    This War Will Make You Poorer – by Ed Elson – Prof G Media

    FMCG

    Danone doubles down on its area of strength in functional foods: Danone to buy meal-in-bottle maker Huel in €1bn deal | FT

    Health

    Battle for weight-loss supremacy shifts from jabs to pills | FT

    How China is supplying America’s “biohacking” craze – GZERO Media

    Hong Kong

    Hong Kong’s complex role in bypassing sanctions against Russia | Le Monde – this isn’t doing what little is left of Hong Kong’s reputation any good

    Hong Kong arrests hedge fund and brokerage staff in $300mn insider trading probe | FT

    More NatSec | Big Lychee, Various Sectors – From the government’s press release… Safeguarding national security is a continuous endeavour with no end point. At its core this sounds like the Stalin derived Maoist principle of struggle. National security ‘enemies’ like Jimmy Lai, Chow Hang-tung, Lee Cheuk-yan and Albert Ho serve the same purpose as George Orwell’s character Emmanuel Goldstein in his novel Nineteen Eighty-Four. The ever-tightening system is allegedly concerned with leaderless lone wolves, small cells and external actors – but the reality is just control in Orwell’s novel.

    Revising Hong Kong’s Past – Lingua Sinica – Among the changes noted was a complete erasure of references to the Tiananmen Massacre, which was recast as “political turmoil in the late spring and early summer of 1989.” Gone from the exhibit entirely, the Ming Pao reported, is a previous image that showed one million Hong Kongers taking to the streets in 1989 in support of the demonstrators in China.

    Silence Follows Harassment – Lingua Sinica

    Hong Kong’s claw machine boom is mutating into a Pachinko-style trap | Dim Sum Daily

    Hong Kong’s dying news stands tell a story of change – BBC News – I loved Hong Kong newsstands and loved the magazine racks which were brilliant. I remember religiously buying Milk magazine

    Customs criticised for pursuit of outdated CD and VCD piracy | South China Morning Post

    How to

    I am skeptical about ‘gurus’. However, I found this Tony Robbins video good for getting out of a period of ‘stuckness’ in my thinking. Robbin’s ideas about priming, in particular they way he links physical activity to mental exercises works and has a good deal of neuroscience behind it.

    Access and repair a broken disk image – The Eclectic Light Company

    Ideas

    Hawk shape shifting in flight may guide future drone control | Spacewar

    How Wong Kar-Wai Created the Future – by Patrick Kho

    Why Swedish Schools Are Bringing Back Books | Undark & Opinion | Technology Weakens Our Minds. It’s Time to Resist. – The New York Times

    Innovation

    ‘A Cheaper Javelin’: New Anti-Tank Missile Advances Through Testing | Next Gen Defense – what’s interesting in this is the horizontal integration wth an Android application layer and the cost savings

    We Need a New Science of Progress – The Atlantic

    Japan

    Japan loses its thirst for vending machines | FTTens of thousands of vending machines are vanishing from Japan, as machines that once symbolised the nation’s love of innovation are shunned in a climate of rising inflation and deepening labour shortages.

    The nation’s stock of 2.2mn drinks vending machines is down 23 per cent from its bubble-era peak in 1985, according to the Japan Vending System Manufacturers Association.

    The faltering economics of running a national vending machine empire were exposed when DyDo, Japan’s third biggest operator, this month said it would scrap almost 7.5 per cent of its network of 270,000 units after posting its largest ever annual loss. – what surprised me was that the vending machines weren’t digitised.

    In the studio with Nigo – Japan’s premier polymath | Ft

    Korea

    The new food fad sweeping Korea | FT – dujjonku or Dubai cookie

    Luxury

    The Brand Age | Paul Graham

    Why do men love Stone Island | FT“Football in the late 1980s and 1990s was a heavily policed environment under surveillance, where visibility carried risk,” says Andrew Groves, professor of fashion design at the University of Westminster. “On the terraces, clothing wasn’t decoration, it was risk management. Stone Island mattered because its garments were already structured around concealment, modulation and elective visibility. The detachable badge, reversible constructions, modular hoods and certain fabric treatments enabled wearers to calibrate how legible they were, depending on context. Football casuals were not simply performing taste; they were managing recognition.”

    Materials

    Chinese Titanium – by Irene Zhang – ChinaTalk

    The Seasoning Company Behind Your Food Flavors Controls The Future Of AI Chips, And Supply Is Running Dangerously Low | WCCF Tech

    Shipbuilding feels pinch from war-driven paint and lubricant shortage | FT

    Media

    Apple TV, Siri Targeted in EU Broadcaster Complaint Citing DMA Rules – MacRumors

    Meta stole Sarah Wynn-Williams’s voice. It couldn’t stop her exposé | The Times – her publisher on the author of Careless People

    A.I. Helps Online Ad Businesses Boom – The New York Times

    UK adspend increased 6.4% in 2025 as AA/Warc updates data presentation – The Media Leader

    Online

    Every influencer eventually becomes a merch store | The Verge

    Apple rolls out UK age checks for iPhone users | FT – interesting move, I did notice that it assumed my account was adult due to the length it had been held. It reminded me of friends who registered email addresses, domain names and even social media handles for their newly born children – and did just enough to keep the accounts alive.

    The 49MB Web Page | thatshubhamBeyond the sheer weight of the programmatic auction, the frequency of behavioral surveillance was surprising. There is user monitoring running in parallel with a relentless barrage of POST beacons firing to first-party tracking endpoints (a.et.nytimes.com/track). The background invisible pixel drops and redirects to doubleclick.net and casalemedia help stitch the user’s cross-site identity together across different ad networks.

    When you open a website on your phone, it’s like participating in a high-frequency financial trading market. That heat you feel on the back of your phone? The sudden whirring of fans on your laptop? Contributing to that plus battery usage are a combination of these tiny scripts.

    Ironically, this surveillance apparatus initializes alongside requests fetching purr.nytimes.com/tcf which I can only assume is Europe’s IAB transparency and consent framework. They named the consent framework endpoint purr. A cat purring while it rifles through your pockets.

    So therein lies the paradox of modern news UX. The mandatory cookie banners you are forced to click are merely legal shields deployed to protect the publisher while they happily mine your data in the background

    Security

    Interpol – Operation Synergia III leads to 45,000 malicious IPs dismantled and 94 arrests worldwide

    The AI-driven ‘kill chain’ transforming how the US wages war | FT

    Iran war lifts K-defence company offering cheap Patriot rival | FT

    Amazon holds engineering meeting following AI-related outages | FT – a “deep dive” into a spate of outages, including incidents tied to the use of AI coding tools.

    The online retail giant said there had been a “trend of incidents” in recent months, characterised by a “high blast radius” and “Gen-AI assisted changes” among other factors, according to a briefing note for the meeting seen by the FT.

    Under “contributing factors” the note included “novel GenAI usage for which best practices and safeguards are not yet fully established”.

    FBI is investigating breach that may have hit its wiretapping tools | The Register

    Andrew Cockburn · Beware the mattress: Mossad’s Kill List

    The Geopolitical Chokepoints of Artificial Intelligence | AI Supremacy

    France Introduces Telecom-Based Counter-Drone Network Using 19,700 Towers to Protect Critical Assets

    China Is Cracking Down on Scams. Just Not the Ones Hitting Americans | WIRED & Scam Inc has a new weapon | The Economist – Chinese organised crime run Cambodian ‘scam’ factories that use social engineering techniques are now using malware as well.

    Anthropic says Claude Mythos model is dangerous enough that the company isn’t selling it. | TechBrew

    Russia Hacked Routers to Steal Microsoft Office Tokens – Krebs on Security

    A glimpse into cyber-security’s AI-driven future | The EconomistA few years ago a participant used the conference network to hack a water-treatment facility in America (Messrs Wyler and Stump are cagey about the details). Another hid behind the din of legitimate hacker traffic to attack government websites and payment systems. The noc team traced him, sent him a message reminding him that doing illegal things from Black Hat was still illegal, then watched him close his laptop and walk away. Hackers on the other side of the world try their luck too. When the registration server was switched on, attacks began at once, including traffic that appeared to originate in Romania….

    Mr Stump says the noc has seen a pattern across multiple Black Hat conferences in which Taiwanese participants show up with hacked devices. “Most of [the traffic] goes back to China,” he says. ai-powered attacks by nation-states or cybercriminals are likely to intensify…
    The team thinks the ai race is only beginning. For Mr Wyler, the vulnerabilities discovered by Mythos, including some that have gone undetected for decades, are to be welcomed rather than feared. “We now know they’re there.”

    All the same, cautions Mr Stump, the next two years will be turbulent, as more flaws will be uncovered; more breaches will occur as firms feed sensitive data into ai systems; and more insecure code will be written.

    Semiconductors

    Arm launches own AI chip in high-stakes strategy shift | FT

    Google taps Intel for another round of custom network chips • The Register

    TSMC’s Kumamoto Fab Upgrade: A Security-Driven Reconfiguration of Indo-Pacific Chip Competition – The Diplomat

    Software

    China’s AI Companies Are Going Closed Source | ChinaTalk

    OpenAI acquires popular tech talk show for ‘low hundreds of millions’ | FT – ChatGPT-maker moves into broadcasting with deal for TBPN after it had pledged to abandon ‘side-quests’ – I think that this is trying to balance the narrative with Anthropic which is ripping ahead. In past decades you would have dumped a lot of money into a campaign run by a PR agency, but time moves on

    Axios AI+ | AI’s compute wars – pretty much what I have been talking about on the Dot LLM Era

    Taiwan

    There’s a Whole Lot of Taiwanese AI Winners Not Called TSMC

    The PLA has stopped flying aircraft close to Taiwan – I can’t figure out why and that worries me | Drew Thompson

    PC price hikes and a test for Taiwan | Ft

    Technology

    MacBook Neo Teardown Reveals It’s the Most Repairable Apple Laptop in Ages | Cnet

    Oracle prepares for lay-offs as it hails efficiencies from AI coding tools | FT

    The Debt Beneath the Dream – On my OmMinsky moment in the offing?

    AppleUnsold – The Apple products they won’t sell you

    Google’s TurboQuant breakthrough is rattling memory chip stocks | Quartz

    Web of no web

    New Internet of Things Plan Targets Global Infrastructure – Jamestown – A new action plan for the Internet of Things (IoT) increases the possibility that Chinese-built connected infrastructure in the United States could become a platform for data access, cyber pre-positioning, and attacks on U.S. cyber-physical systems in a prolonged crisis or confrontation. The plan, launched jointly by nine ministries, defines IoT as a total cyber-physical environment that links “people, machines, and things” across sensing, networks, platforms, applications, and security, and sets targets for 10 billion terminal connections, more than 50 standards, and deployment across production, consumption, and governance. The plan indicates Beijing is moving from connected devices to connected backbone systems. It reinforces the new Five-Year Plan, suggesting that the People’s Republic of China (PRC) wants to supply not only endpoints like sensors, appliances, and vehicles but also the next generation of AI, computing, and space-ground communications infrastructure that will underpin them.

    Wireless

    At MWC, Ericsson Details AI-Native 6G Timeline – EE Times

    The 6G clock ticking: Why silicon architecture for 2030 must start in 2026 – EDN

    Ireland’s first mobile video call via satellite is made | RTÉ

  • Outside Perspective talk on The Dot LLM era

    I gave a talk to strategists and planners from the Outside Perspective group on my recent paper The Dot LLM era? The talk looked to summarise some of the key takeaways that I had written and also reflects a slight refinement on my thinking given current events since I had drafted the paper over the Christmas holidays.

    About Outside Perspective

    Outside Perspective is a community of brand planners and strategists. All of the members of Outside Perspective are freelance or self-employed. The members clients are drawn from all around the world and all sectors.

    My presentation was the first Outside Perspective huddle of the year, where strategists share expertise and areas of interest with their peers.

    I have put in the slides at the appropriate places alongside my notes.

    Dot LLM era for Outside Perspective

    Kunratická stopa 2025

    Good afternoon everyone. I hope I’m not depriving you too much from lunch. If I am, just tuck in, just go on mute if you are tucking in because otherwise it’ll make me hungry.

    So The Dot LL era came from a question that I posed to myself. I was working at the time for a client who is a major AI company. I was looking at all of the stuff happening around me and thought that the company that I’m working for it’s probably going to be all right. But we do feel like as if we’re in a bubble. So I then started to think about the bubble and eventually pulled it into a paper.

    2P0A0901

    We (the Outside Perspective) will share the PDF of this presentation and you can get the paper from the QR code later on. My thinking has been refined slightly, as I’ve thought about this presentation, just nuances here and there based on what’s been happening since I originally published the paper.

    Key points in the presentation

    LCIA Tylney Hall Symposium

    One of the first things I was taught when I present was tell them what you will be presenting, present it, and then tell them what you told them. So this is me telling me what I’m going to tell you.

    So as a technology, LLMs (large language models), what people call AI at the moment, are making lasting changes from business to culture. It’s changing aesthetics, even though might have a negative impact like AI slop. The cultural effects are going to stay with us and evolve, just like previous technologies have done from the printing press on.

    Now looking at the economics, the question is what’s really going to happen? Because the AI sector has a valuation in trillions which is an insane amount of money to think about. There are two main challenges from an economic perspective which is where I actually really looked at this from:

    • The amortisation risk so the speed at which the hardware becomes obsolete or literally burnt out is three to five years versus the likely time to pay off because of the trillions of dollars involved.
    • The self-defeating economics of AI as I’ll go through in a bit more detail. Economics are a limitation as to how fast AI can actually be adopted without actually destroying the AI providers themselves.

    Both factors give a very narrow margin of success for Dot LLM era players from a business perspective, they need to thread themselves through to land at just the in order to succeed.

    The Long Boom

    IMG_6098

    When I came up with the term dot LLM era I was thinking about parallels to the dot com era. I’ll talk a little bit about the dot com era as well because I realise some people might not be terribly au fait with it. By comparison, I lived it and have the scars of my professional involvement with it.

    The dot com era happened at a time that Wired magazine termed the long boom. During this time you had US preeminence as the Warsaw Pact had collapsed and China wasn’t yet a member of the WTO. During the Clinton presidency there was a US government budget surplus, so the US had headroom for monetary policy interventions if needed.

    So if something like COVID epidemic had happened back then, they would have had much more economic flexibility to actually deal with it than we had coming into 2020.

    Today in the US at least, is much more like the Reagan era that preceded the long boom.

    The West is on the back foot, there’s a resurgent Russia waging an invasion in Ukraine and ‘active measures‘ in the rest of Europe. China which is resurgent economically and militarily and from an innovation perspective which I’ll touch on a little bit later. There is high government debt particularly in the US, but also in Europe and much of the developed world as well.

    There is sticky inflation and the overall inflation figures that are quoted in the business press are actually lower than what people are actually seeing in the shops. Consumer sentiment about the economy is much worse than the headline inflation number would suggest.

    Finally, there’s a slackening labour market. That isn’t about AI at the moment. Companies say, oh, well, due to AI, we’re making layoffs. Usually they’re making layoffs through cost cutting, outsourcing and offshoring roles, they might be doing a little bit of AI in the background because we’ve given employees access to Microsoft Copilot or similar. That doesn’t mean to say that AI won’t have an impact in the near future.

    The Dot Com Bubble

    https://flic.kr/p/2rTVjwK

    When we talk about the dot-com boom, we tend to think about is one thing but it was actually three interrelated bubbles that were going on.

    There was an online business bubble which was relatively low capital but had a high burn rate through that capital in an attempt to build a moat. This is what most people think of when they think about the dot com era.

    There was a smaller, less visible bubble related to open source software. With the internet, it suddenly became much more important because you had a way of contributing to open source projects and collaborating in a way that wasn’t available between different individuals or organisations previously. While open source made software development collaboration easier, and provided good quality software to download for free, businesses struggled to build a profitable open source business model.

    Finally, there was a telecoms bubble which was capital intensive. There was a huge amount of infrastructure built out. There was vendor financing by manufacturers of networking equipment. There was industry incumbents, so companies like the BT in the UK or the Bells in the US. And then there was also new telecoms companies like Enron Broadband Services, MCI WorldCom and Qwest.

    More on them in a bit later on. But with the graph on the right, what in fact you see is the peak that was reached on the NASDAQ in March 2020 was in It took the NASDAQ 15 years to hit that peak again after the dot-com bust later that year. This is considered to be not as bad as what happened during the 2008 financial crisis. But it gives you an idea of the way things can go.

    Hyman Minsky financial instability hypothesis

    I want to introduce an idea of Minsky moments.

    IMG_4028

    Hyman Minsky, economist, he came up with his financial instability thesis. He considered this to be bound to three different steps that needed to occur.

    First a self-reinforcing boom driven by easy credit. Our interest rates are higher than they’ve been over the past decade, but they’re still relatively low from a historical point of view.

    If you actually look at the amount of money and the valuations that are going into the likes of OpenAI and CoreWeave in January alone, you can clearly see that the self-reinforcing boom is under way.

    The second step Minsky mentioned is a shock where investors re-examine cash flows and this is what’s often termed as a ‘emperor’s new clothes‘-type moment. They suddenly start asking questions like when are we actually going to get our money repaid let alone are we going to make an obscene amount of profit on that money. We’re not quite there yet, but there has been some signs of concern from investors, (for instance when Microsoft announced its recent quarterly results). There were always those dissenting voices, but they’re actually proved prescient only in hindsight.

    Lastly, there’s a de-risking stage through rapid asset sales. So investors and management realise they’ve got a flaming bag of crap and want to hand it off to someone else. They want rid of it.

    So let’s next think about those earlier three bubbles and think about how good analogy are they for our present era of technology.

    Online commerce

    https://flic.kr/p/2rTXapS

    So like the early web, pure-play LLMs like Anthropic and Open AI’s GPT are currently providing tokens at below their marginal cost. The cost you’re paying for to do AI actions is actually less than the cost those AI actions actually take to create. And that’s not thinking about the research and cost of capital invested in the company.

    They’re losing money to build an AI moat just in the same way as e-tailers and service providers back in the dot-com era lost money in order to build a moat in a particular sector. For instance like Amazon did in books. Move forward 25 years and AI companies are so they’re trying to do the same for various different service models. The burn rates of dot-com failures mirror loss making AI businesses. But only at a surface level, dot-coms were capital light in comparison to their modern Dot LLM era counterparts.

    Look at the dog sock puppet on the right, he was the mascot and brand spokesanimal from Pets.com. Pets.com had a horrendous burn rate for the time and went bankrupt. The cause of their bankruptcy was down to two reasons:

    • The logistics of actually sending out bags of dog meal and rabbit bedding were expensive compared to the amount that was being charged. It took Amazon the best part of a decade to radically reduce the cost of logistics for its own business. Even now, Amazon benefits from Chinese government overseas postal subsidies given to China-based businesses on Amazon.
    • The large amount of money they put into advertising and brand building. Around a dog sock pocket with attitude. Great marketing, but if the consumer proposition isn’t right the marketing can’t save your business.

    Open source sofware

    https://flic.kr/p/2rTXapG

    The open source bubble saw the rise of what’s known as LAMP. That stands for:

    • The Linux operating system
    • Apache HTTP web server
    • MySQL as a database management system
    • P was for the Perl, PHP and Python programming languages

    If you’ve ever run a WordPress blog, all of that language probably sounds vaguely familiar to you because it is. Because LAMP supports a lot of the web. Linux extended into laptops, tablets and cellphones including smartphones. (Apple products are based on a similar UNIX style software based on the Mach micro-kernel used in various BSD distributions).

    During the dot com era there were numerous companies in this space. Red Hat was the outlier success with their enterprise grade support offering. Red Hat managed to sell themselves for $34 billion to IBM in 2019. Red Hat was the most successful exit and profitable business out of its peers, becoming the first of its kind to generate $1 billion in revenue.

    Now you can see Chinese companies are competing against US rivals and winning a lot of users in the global south by providing open source and open weight models like Alibaba’s Qwen and Kimi K2.

    These Chinese models provide perfectly usable models at lower costs. You can run the models on your own machines. They use a lot less processing power than US AI models, and are challenging closed AI models. Huawei have built a lot of infrastructure in the developing world, so you’ve got a lot of opportunity there that’s now closed off from American AI companies.

    US organisations like Airbnb and Silicon Valley based VC companies are running these Chinese models for their own uses.

    AirBnB is an interesting case; CEO Brian Chesky is a really good friend of Sam Altman, yet he’s still using to use open source software rather than use OpenAI because it makes commercial sense.

    The telecoms bubble

    https://flic.kr/p/2rTXapr

    The telecoms boom. There’s been a similar kind of optimism build out of massive infrastructure as happened during the telecoms boom. Back then, they invested about half a trillion in fibre-optic networks based on misreading of traffic growth data. In the dot-LLM era, we’re seeing orders of magnitude more investment across computing power, networking within the data centre and even data centre power generation.

    The graph on the right just gives you an idea of how much AI capital expenditure has taken off.

    Amortisation risk

    I want to introduce you to some of the concepts. One I’ve alluded to already is this idea of hardware amortisation.

    https://flic.kr/p/2rTVjvT

    During the telecoms bust, there was dark fibre, so optical fibre networks that weren’t lit. Dark fibre that was laid in the 1990s had a useful life of at least a decade.

    In the current dot LLM era the equivalent surplus would be GPUs and TPUs – the processors and the network internet connect hardware within the data centre that’s particularly used for training models has a useful life that becomes technically obsolete between three to five years. It’s usually more towards three years because they are used so intensively that a lot of the processors get damaged by the amount of heat generated from the extreme amount of processing they do.

    With your laptop, even though things might run slow sometimes, 95% of the time your laptop processor is running idle in terms of what does unless you’re doing some like really hardcore 3d rendering, video editing or complex work in Photoshop.

    Your computer’s processor aren’t running at full at full performance all day, all night. By comparison AI training processors wear out within three to five years depending whose numbers you believe.

    The chart on the right gives you an idea of how over time a lot of the major hyperscalers have actually been increasing the amount of years that they actually write down their processor’s depreciation. While the the processors have stayed pretty constant in terms of that three-to-five year window that they have a life of before they need depreciation to zero.

    A second aspect of this deprecation is that the amount of energy per token is dropping substantially with each new generation of chip. So a five year old chip, if it’s working is the cloud computing equivalent of an old decrepit gas-guzzler of a car.

    Financial picture

    FamilyWeekend_HL_091225_GW_0009

    From a financial perspective, the change in hardware amortisation has caught the attention of short sellers. The reason why, is that the AI hardware is collateral against loans for some AI companies. They have a mortgage out on their chips. So the length of time that those things have a useful life is really important. If you had a house that lasted three years and you’ve got a mortgage for five years, it’s not a great position to be in. 

    (The most high profile short seller is Michael Burry who runs a Substack newsletter. He’s the chap portrayed by Christian Bale in the film adaption of The Big Short. Extremely smart guy, not as arrogant as he appears in the Christian Bale portrayal. Really great Substack, recommend that you read it.)

    There’s also been a number of financing accounting changes going on. So we’ve talked about the lengthening lives of the AI hardware. You’re also seeing off balance sheet deals being done to help finance data centre development. A number of the hyperscalers like Meta, Google, Amazon and Microsoft have been very cash generative businesses. This has been because software and online advertising are high margin businesses that generate a lot of cash.

    Meta and Microsoft have teamed up with private equity companies to co-finance their data centre build out and their acquisition of processors. These loans those are in special financial vehicles that keeps them off Microsoft and Meta’s balance sheet. Short sellers are alarmed by this as it is similar to what we saw that in the telecoms business from the likes of Enron and MCI WorldCom during the dot com bubble.

    There are also accusations of circular financing as well. So the chart on the right hand side came from Bloomberg in September of last year. This started to get people worried about the idea of an AI bubble because a lot of it is financed by loans to and from the major technology vendors to the AI players.

    Short sellers allege that the values and the profits are being artificially over stated by the hardware depreciation costs and this circular financing. They wonder where are the real transactions? If you look at the circular financing there isn’t meaningful revenue at the moment.

    Beach

    Looking at recent market valuations when I wrote this paper at the end of the year the magnificent 10 (a lot of the hyperscalers, including Meta, the Amazon, Alphabet and Nvidia), had a price to earnings (P/E) ratio of 35x.

    So that would mean that it would take 35 years of earnings to actually pay off the share. The S&P the 500 dot-com peak had a P/E ratio of 33 times earnings.

    Those values then assume that LLMs would drive one to four trillion in revenue growth or cost savings for dot LLM companies in the next two years, which is a huge amount of money.

    $1 trillion revenue target

    20250913_181639

    So how are businesses going to get there? So I started to do a thought experiment:

    Advertising will only contribute a relatively small amount. It’ll be big numbers for the rest of us here, but if we think about that target that needs to be hit, it’ll only contribute a small amount of the revenue needed.

    Advertising is an industry. It’s about 1% of GDP globally. Also while AI can increase efficiency of advertising, which might be a reason to go there, it may even decrease effectiveness of advertising further.

    If you look particularly for large brands, they’re not getting the returns out of digital advertising already that they should be. If you look for growth and increased earnings over the past 15 years or so.

    So what about business efficiencies? Yes, it can automate tasks, might be able to reduce jobs. The way it’s optimally pitched is what Microsoft Research described as a wingman approach.


    Then the third option which is a lower probability because it rules on a certain amount of serendipity and AI companies have a lot less control.

    What does $1 trillion in job cuts look like?

    https://flic.kr/p/2rTXaoE

    Which raise the question what does a notional $1 trillion, in savings due to job cuts mean?

    As a thought experiment it scared the living getting lights out of me. It equates to about 10.5 million jobs in the US. I used two economic models.

    • The Phillip curve, which models inflation.
    • Okun’s law, which looks at the impact of job losses on GDP.

    A trillion dollars in job cuts, wipes $four trillion GDP and 3% deflation to start with. There would likely be additional secondary effects that I didn’t even attempt to calculate

    It creates an efficiency paradox, that would destroy the dot LLM ecosystem financially. They rely on being able to get money to invest and that would drop through the floor. You would have less businesses and fund managers investing and less retail investors.

    Rather than being able to gradually increase prices over time with a moat, AI companies would be having to continually decrease in prices due to deflation.

    The efficiency paradox means there’s a sweet spot between the degree of productivity benefits that they actually provide within a market without destroying AI as a business.

    This all assumes that we’re actually operating within the closed system of the American AI market. But it’s worse because it isn’t closed.

    The China factor

    https://flic.kr/p/2rTQHwi

     The US doesn’t have global AI dominance. Some experts think that China may be ahead. I don’t necessarily think that that’s the right framing to use because I think that China’s running a slightly different race. It’s taking a very different approach to the US about these things.

    Competition is not only economic, it’s geostrategic and that actually might change and impact the economics of what we talk about.

    The Chinese models are about 10 times more power and processor efficient than their American counterparts. They’re already being used with million+ downloads. They obviously do a good enough job that some Silicon Valley companies trust them.

    Seven Scenarios

    I thought about scenarios, about how the dot LLM era is going to happen, and I represented everything on a continuum of economic transformation to total collapse. The more I thought about it, I saw that we’re going to have overlapping scenarios rather than a single outcome.

    https://flic.kr/p/2rTWgVN

    On the left hand side was what the AI product was trying to do. New value creation or drive efficiency, along the top what the net impact was likely to be in terms of either negative or zero value creation or a positive to transformation value creation effect.

    A probability based approach

    26 Aug 2025 Glamis circular 4.7 miles (10)

    The moral hazard happens because AI no longer just economic in nature, but also becomes geopolitical and a national security issue. I rated it at 95% because China is already there in terms of treating vast amounts of its economy from food to technology as a national security issue. AI is no exception. I read a paper by a Canadian think tank equated every US AI company data centre as equivalent to having a US military base on your territory.

    The AI players are too big to fail. There’s a national security imperative, and a government’s backstop for them. Taxpayers will have to foot the bill. The AI companies don’t necessarily have to innovate as hard. They can take financial risks, similar to banks pre-2008.

    The wingman economy, we’re already seeing this in the way Google, Microsoft and Adobe position their AI offerings.

    The idea is that you actually get avoid catastrophic job losses by striking a balance between growth and efficiency to land in just the right place.

    FamilyWeekend_HL_091225_GW_0020

    The Red Hat model. The idea of that pure play AI businesses struggle to find probability. You get LLM model proliferation, like what I talked about with open source models. The open source models, like Qwen, already have people using it around the world. Then value starts to shift to enterprise support or integration. Like Airbnb who are integrating these models already into their services.

    Telecoms bust.  You only have to look at things like private equity Blue Owl pulling out of a funding round for an Oracle data centre. It could be basically how they feel about Oracle in particular’s AI offering, which a lot of money has been going into, but not a lot of results have been coming out of, or it could also be sentiment around the dot LLM eco-system in general.

    TUM_WINE_JAZZ_FOTO_DAVID_WELTER-131

    The last three options are much lower probability events.

    The new economy model. The idea that AI will make transactions frictionless, with agentic automation , a lot of things will happen. There’s an uncertainty around the economics of this at the moment and there’s numerous concerns like the AI might actually drift away from the original human intent over time. There are also bottlenecks with legal and regulatory issues.

    The breakthrough is a black swan event by its very nature. So this would be like a major scientific breakthrough, but then it would likely take 10 years to commercialise. Think about new drugs like Wegovy or Ozempic. They were an innovation that launched during the COVID period. The actual discovery was done back in 1979.

    It took decades to get them to be commercial as a weight management product.

    With other technologies, that period might be down a bit. So a new oil field might be only a 10 year project from discovery to commercialisation. Either way, it won’t pay off in a two year period.

    Where we’re at?

    I do believe that the dot LLM era is a financial bubble and a technological shift. The shift will continue to happen and evolve. It will continue to influence culture and business.

    The financial bubble may destroy economies. It will keep driving national rivalries.

    There is likely to be, and at least in the major players like Google and Amazon, a wariness of self-defeating economics where efficiency seeking destroys consumer base. Even if there’s not worries within AI companies, governments will hit them pretty hard because if you actually see a four trillion drop in GDP in the US and a 10 million strong decline in employment rates, even the current Trump administration would have to step in and regulate.

    they’ would regulate is they’d probably overcompensate on economic impact.

    So a lot of the major companies, possibly with the exception of Elon Musk, will be thinking about these factors to a certain extent. I think we’re in phase one to the boom and go to the next stage at any time. We’ve got the seeds of a lot scenarios including moral hazards.

    It’s the geopolitical things that are really complicating things at the moment.

    Eventually we’ll get to a new normal. How long it will take depends on the amount of government intervention that actually happens from an economic point of view. It will also depend on geopolitical factors.

    You get a Taiwan invasion, that will impact manufacture of GPUs and TPUs because they’re all made on the island of by TSMC.

    _DSC3395

    Large hyperscalers like Alphabet , Amazon and Microsoft are the most likely to survive the bust as they have multiple revenue streams and can integrate their AI capabilities into these products.

    A special thank you to Matthew Knight of Outside Perspective for organising and facilitating the session.

    https://flic.kr/p/2qK3o4T
  • AI sovereignty + more stuff

    AI sovereignty

    A post on AI sovereignty came out of one of those times when a casual conversation suddenly has you seeing the theme in your news feeds. I was having one of them conversations with a friend over a paper cup of coffee, mentioned I’d been embedded at Google and they said ‘we can’t trust the Americans with AI, the way we did with social’.

    https://flic.kr/p/New7y

    That opens opportunities. Chinese open source models are working in Singapore government data centres, Korean cloud computing company Naver is looking beyond its own country for clients who want an alternative to US big technology. France has gone it alone with its own defence AI – as the ultimate expression of AI sovereignty.

    Apple to fine-tune Gemini independently, no Google branding on Siri, more – 9to5Mac – Apple white labelling Gemini is similar to the Google Search deal in that its outsourcing heavy compute. But also interesting in that it’s making the AI invisible, Apple has hold of the experience and so gains its own AI sovereignty.

    The All-Star Chinese AI Conversation of 2026 | ChinaTalk – Interesting discussions on China based AI platforms on their successes and challenges. By their nature, the give China defacto AI sovereignty. Risk taking and GPUs or TPUs performance seem to be the main sources of concern. A good deal of focus on squeezing out the maximum intelligence per watt rather than scaling to infinity and beyond. Tonality wise it’s refreshing down to earth in comparison to Altman et al.

    Engram: How DeepSeek Added a Second Brain to Their LLM | rewire.it | rewire.it Blog – China making major strides to move the state of the art in LLMs forward.

    How AI Destroys Institutions by Woodrow Hartzog, Jessica M. Silbey :: SSRN – interesting if alarmist paper that indicates the need for organisations to have more control over their intentional use of AI through AI sovereignty.

    ‘South Korea’s Google’ pitches AI alternative to US and China | FT – Korea has built up positive relations in the Middle East since the 1970s when they helped on major construction and engineering projects. They would be viewed positively and as a good hedge to both the US and China from a technology dependency point-of-view. Their offer is greater AI sovereignty for Middle Eastern countries in particular, you might also winning business in Central Asia as well.

    Beauty

    Dermatologists criticise ‘dystopian’ skincare products aimed at children | Skincare | The GuardianDermatologists have criticised an actor’s new skincare brand, calling it “dystopian” for creating face masks for four-year-olds, warning that the beauty industry is now expanding its reach from teenagers to toddlers.

    It comes as a growing number of brands are moving into the children’s, teenage and young adult skincare market. In October, the first skincare brand developed for under-14s, Ever-eden, launched in the US. Superdrug has just created a range for those aged between 13 and 28.

    A number of brands have surged in popularity among very young social-media users, creating a phenomenon known as “Sephora kids”. These children share videos showcasing beauty products from Drunk Elephant, Bubble, Sol de Janeiro and similar brands.

    China

    Apple Reportedly Canceled Orders of Chinese iPhone 17 Pro Displays | MacRumors

    Consumer behaviour

    A Theory of Dumb: Why Are IQ Scores Suddenly Falling? | Intelligencera century ago, if you asked someone what dogs and rabbits have in common, they might answer “Dogs hunt rabbits,” not “They’re both mammals.”Maybe, then, all the noise and novelty wasn’t rotting our minds but upgrading them. (Studies suggest that better nutrition and reduced exposure to lead may have also helped.) In any case, the Flynn effect held steady for so long and through so many apparent threats that there was no reason to believe it wouldn’t last forever, even if, someday, somebody invented a chatbot that could do homework or Theo Von started podcasting.


    Or so thought Elizabeth Dworak, now an assistant professor at Northwestern University’s medical school, when she chose the topic of her 2023 master’s thesis. She decided to analyze the results of 394,378 IQ tests taken in the U.S. between 2006 and 2018 to see if they exhibited the same climb. “I had all this cognitive data and thought, Hey, there’s probably a Flynn effect in there,” she says. But when she ran the numbers, “I felt like I was in Don’t Look Up,” the movie in which an astronomy grad student played by Jennifer Lawrence discovers a comet speeding toward Earth. “I spent weeks going back through all the code. I thought I’d messed something up and would have to delay submitting. But then I showed my adviser, and he said, ‘Nope, your math is right.’”
    The math showed declines in three important testing categories, including matrix reasoning (abstract visual puzzles), letter and number series (pattern recognition), and verbal reasoning (language-based problem-solving). The first two, in which losses were deepest, measure what psychologists call fluid intelligence, or the power to adapt to new situations and think on the fly. The drops showed up across age, gender, and education level but were most dramatic among 18-to-22-year-olds and those with the least amount of schooling.

    The surprising truth about who the loneliest generations are – BBC News – interesting read that matches up with research I did for a consumer brand brief that didn’t happen in the end. I wrote about it more here.

    How Hustle Culture Got America Addicted to Work – Business Insider in America, the long, steady march toward a more leisurely future came to an abrupt halt. Today, according to the international economic database Penn World Table, the German work year is an astonishing 380 hours shorter than ours — which means that Germans work almost 10 weeks less than we do every year.

    Even stranger, Americans began to glamorize their lack of free time. As the boomer generation reshaped society in its own image, it brought its ’60s, countercultural ethos to the workplace — transforming the staid, conformist office into a vessel of self-expression. Work became the central means by which you undertook to live your best life, follow your passion, and change the world. As Goldman bankers and Google idealists alike began to toil through the nights and weekends that previous generations had fought so hard to secure for them, mental-health professionals bemoaned the rise of what became known as “hustle culture.” Working long hours was suddenly the ultimate status symbol, a peculiarly American form of humblebrag. In 2017, a clever marketing study found that if you told an American you worked long hours, they assumed you were rich. If you told an Italian the same thing, they assumed you were poor.

    Waymo Has Come for the Kids in Los Angeles – The New York Times“Here, it is not unusual for families to have multiple children attending different schools far from home. School buses, if you are deemed eligible, are limited to dropping off and picking up children at locations and times that are often unhelpful. The city bus, if there is somehow a direct route to school, comes with its own set of risks that can make parents uneasy.

    Ms. Rivera, a psychiatric social worker, is stuck at work until 6 p.m. most days, while her husband, who installs and repairs glass, comes home even later.

    The couple struggles to coordinate their jobs and their three children. They tried Uber, and Lyft, but found that those drivers tended to cancel after discovering their riders were minors. They turned to HopSkipDrive, a service geared toward students, but the drivers had to be scheduled in advance, and would leave if children were late.

    Then, a few months ago, Ms. Rivera and Alexis did a test run with Waymo.

    “It was the only option where I was like, ‘Oh my God, she can order a car, nobody’s in there, she can unlock it with her phone,’” Ms. Rivera, 42, said. “I know she’s going to be safe and she’s going to get home.” – interesting use case

    Culture

    How hip-hop is shaping the fight for Taiwan’s future | Dazed

    Design

    The Designer’s Playbook for AI Products | by Dára Sobaloju | Bootcamp | Dec, 2025 | Medium – the old rules still apply mostly

    Economics

    The Art of Slowing Down: Why the UAE’s Growth Story Is Now Impossible to Ignore – Intern Pierre

    The Incidence of Tariffs: Rates and Reality Gita Gopinath and Brent Neiman (University of Chicago) – the prinicpal burden seems to be on US industry and highlights the difficulty in trying to unwind global supply chains through tariffs

    Gadgets

    How Oura Ring Capitalizes on Gen Z Women’s Health and Wellness | Vogue

    Why are MP3 players making a comeback? | Dazed – also sound quality, in particular the iPods with the Wolfson DACs

    Ideas

    Nobody knows how large software products work | sean goedecke

    Korea

    Chinese chipmaker CXMT in crosshairs of South Korean prosecutors over Samsung tech leak | South China Morning Post

    South Korea’s consumer agency to order SK Telecom to compensate 58 hacking victims – TradingView — Track All Markets

    Luxury

    Chinese luxury goes local | WARCHigh-end Chinese brands are stealing a march on their Western rivals with homegrown labels that appeal to more discerning local consumers who are looking for luxury items that feel tailored to them. China’s $49bn luxury market is “changing fast”: ecommerce sales at jeweller Lapou Gold, for instance, have surged more than 1000% in the first three quarters of this year compared with two years ago. Songmont, a Chinese brand that claims to have ‘experiential’ designer bags, has grown its online sales 90% while Gucci online bag sales in China have fallen 50%, according to the Business Times. – This was inevitable when you had so many talented (and a number of mediocre) Chinese people being brought through the likes of Central St Martins.

    Six thousand new perfumes in 2025: Why manufacturers are flooding the market

    Marketing

    Coca-Cola CMO Manolo Arroyo on WPP, AI and a new era for media | The DrumCoca-Cola’s marketing ecosystem was sprawling and complex. The business was working with approximately 6,000 agency partners globally, while the majority of its multi-billion-dollar media budget was allocated to traditional channels. Arroyo wanted fewer partners, deeper integration and a shift towards digital-first execution at scale.

    That ambition led to the consolidation of Coca-Cola’s global advertising account into WPP and the creation of Open X, a bespoke unit designed to manage the brand across markets and disciplines. Nine studios were established in key regions, housing a mix of Coca-Cola employees, WPP staff and specialist partners.

    It’s a marketing factory,” says Arroyo. “There are more than 2,000 employees of Coca-Cola and more than 2,000 employees of WPP […] and ultimately it’s enabled us to move from a company that in 2019 was investing close to 75% of our paid media on traditional TV, to a company that’s going to end up this year putting 70% of all our paid media on digital, particularly social and influencer led, marketing. For us, it’s our new TV.

    Materials

    Drones: Decoupling Supply Chains from China | Royal United Services Institute

    Media

    How DVDs and CDs are becoming cool again in the age of streaming – The Washington Post – artefacts are memories and are imbued with meaning in a way that streaming can’t be.

    Online

    Techrights — Baidu and Yandex Have Overtaken Microsoft in Asia | Techrights

    Security

    Outcry after French army chief’s ‘prepared to lose children’ warning | Le Monde“We have all the knowledge, all the economic and demographic strength to deter the Moscow regime from trying its luck by going further,” said Mandon. “What we lack, and this is where you have a major role to play, is the strength of spirit to accept suffering in order to protect who we are.”

    Paying tribute to French forces deployed worldwide, he added: “If our country falters because it is not prepared to accept – let’s be honest – to lose its children, to suffer economically because defense production will take precedence, then we are at risk.” – I don’t think that the west is ready or able to face Russia or China because of this. The war is lost before its fought

    SOF, AI, and Changing Western Conceptions of War | Small Wars Journal by Arizona State UniversityEach generational shift in technology impacts military operations. Consequently, a shift in military training, command, and promotion structure should follow. Much of the conversation surrounding AI makes it seem like an unprecedented esoteric concept. While this is partly true, the same was said about steam engines during the Industrial Revolution. Simply put, AI is the next technological breakthrough and there will be more after it. As Clausewitz stated, the character of war changes, not the nature of war. A willingness to adapt while following strategic tenets will enable us to weather the storm and thrive in AI generation warfare. Failure to do so will only bring obsolescence while America’s adversaries gain global hegemonic status. Proper implementation of AI will result in faster decision making, more accurate intelligence, improved resource allocation, better spatial awareness, more effective messaging, and more impactful strategies. The key to reaching this level of success is SOF. SOF is uniquely equipped and trained to implement AI quickly and effectively, delivering results that can be scaled to the rest of the military. 

    A New Anonymous Phone Carrier Lets You Sign Up With Nothing but a Zip Code | WIREDPhreeli, the phone carrier startup is designed to be the most privacy-focused cellular provider available to Americans. Phreeli, as in, “speak freely,” aims to give its user a different sort of privacy from the kind that can be had with end-to-end encrypted texting and calling tools like Signal or WhatsApp. Those apps hide the content of conversations, or even, in Signal’s case, metadata like the identities of who is talking to whom. Phreeli instead wants to offer actual anonymity. It can’t help government agencies or data brokers obtain users’ identifying information because it has almost none to share. The only piece of information the company records about its users when they sign up for a Phreeli phone number is, in fact, a mere ZIP code. That’s the minimum personal data Merrill has determined his company is legally required to keep about its customers for tax purposes.

    Waking the Sleeping European Giant – by Matthew C. Klein | The Overshoot“Europe” as a geopolitical entity does not exist. Instead of a strong and independent continent capable of securing the lives and freedoms of its citizens, Europe is divided into dozens of countries, all of which are too small individually to stand up to external threats. The problem is compounded by the mismatch between where the military resources can be found and where they are most needed. There is relatively little overlap between the places with the balance sheet capacity (mostly in the north), the places with the productive capacity (mostly in the center), the places with the largest populations of otherwise unoccupied fighting-age men (more in the south), and Europe’s front lines (largely, although not exclusively, in the east).

    Thailand’s tilt toward China tests treaty alliance with US | Defense News

    Software

    AI agents and the 90% problem – by Kyle Chan

    Exclusive | Meta Buys AI Startup Manus for More Than $2 Billion – WSJ

    Bending Spoons raids the digital graveyard for paranormal returns | FT – businesses in the Bending Spoons stable: AOL, the dial-up internet service that had been most recently attached to Yahoo, and Evernote, the virtual scratch pad. – alongside Vimeo and Brightcove with Eventbrite due to join them

    Geek Squad Agents reflect on 20th anniversary of Y2K – Best Buy Corporate News and Information

    The Politics Of Superintelligence

    Wireless

    China Issues First Penalty for Starlink Use in Territorial Waters | GCaptain