Customer Service Heroes and villains

Reading Time: 1 minute Orange turns me green at the gills One of the things I have learned over the past couple of weeks is that you can’t rely on a brand for consistent customer service, only people. As you may have read, I had some problems when Three cut my number off. Well credit where credit is due, … Read moreCustomer Service Heroes and villains

BT signs Jeremy Clarkson for ad campaign, wags start their engines

Reading Time: 2 minutes A quick skim of the infospam that comes from various IT news organisations reviewing the weeks news came up with this gem courtesy of the merry pranksters at St Katherines tower: And finally, everybody’s favourite incumbent telco has signed up everybody’s favourite jacket-and-jeans wearing braggart for its latest advertising campaign. That’s right: BT and Jeremy … Read moreBT signs Jeremy Clarkson for ad campaign, wags start their engines

Dot.com with Good Idea

Reading Time: 1 minute A couple of weeks ago, I got invited the wedding reception of an ex-colleague. The bash was at the function room of a well appointed pub in North London. The wedding present list was online, ok lists can be a bit assumptive, however this one was cool. The thing that struck me was how well … Read moreDot.com with Good Idea

Renaissance Chambara in we like Microsoft Product Scandal

Reading Time: 1 minute Feted not slated Actually we like three: – Word 5.1 for the Mac in the early 1990s. A word processor that had a reasonable real world speed and all the features that you still use now. Hell, I still use the Word 5.1 layout in my version of Office X. Stripe out the fat, speed … Read moreRenaissance Chambara in we like Microsoft Product Scandal