Search results for: “EPIC”

  • Social web looking backwards and forwards

    I was asked about where I thought social media was going a number of times over recent months. So with that in mind I thought I would throw a distillation of the questions that I have been asked out there and solicit answers from the community. I have put my own responses in italics.

    What do you think that the biggest challenges have been in social media up to now?

    Agencies that don’t get the ‘new’ non-linear multi-channel nature of storytelling, in which storytelling has moved to a multi-way engagement process. Storytelling is becoming less and less of a linear process which you can complete the boxes and then roll-out. From TV dramas like CSI in which non-mainstream plot devices move a story rattling through time and space to digital communications which allow a narrative to be atomised, entered-and-left at any point and remixed by the audience.

    Joseph Campbell’s mono-myth concept doesn’t cope with the digital world that well. In PR terms, storytelling has moved from the traditional Hansel & Gretel bread crumbs analogue exemplified by traditional PR thinking leading the journalist by the nose to a desired end-point; to a lego construction brick analogue where the audience can take the story elements and build their own model without your context. Provide them with the elements, be human, be nice, be useful and if possible remarkable. Provide kudos where it is due and be prepared for a kicking if you deserve it.

    Agencies that cling to the old way of thinking, even as they maybe doing digital work: are setting themselves up for a fall. They are in denial of the changes happening around them. These changes won’t happen overnight, but they are happening; just as in the same way that the car replaced the horse and the airplane replaced the passenger liner. It is doing a disservice to their clients, themselves and their employees.

    The second thing that I find frustrating is more of a tactical item, but shows a lack of thought around how people consume media in a personal way and respecting the audience’s attention. I remain unconvinced by many peoples fixation on digital video production, when they grossly under-estimate the power, popularity and utility of images.

    Thinking about video and audio from a technical point-of-view it can be far from straightforward for a blogger to embed on their site, this is dependant on the platform that they are using and whether they have the right plug-in installed on their blogging software. Posting images is much straightforward.

    content vs attention

    Then there is the covenant made with an audience when you present them with content. Video requires our absolute attention, whereas audio allows us to multi-task (drivetime radio). With text or images we can easily scan to see if the content is of interest and listen to other content or nip back and re-visit content easily at any time. 

    What have you found provided the most excitement and hope in social media up to now?

    The first thing that I have found most exciting and has given me the most hope about social media is the innovative ways that people have used social media for good and the way positive communities form. From customers helping each other out in the absence of proper customer support to charitable giving and the formation of communities of likeminded people. In a world that is increasingly cynical, social media has allowed people to connect in a way that demonstrates the best in people.

    The second item that I have found most exciting is the way that it has become not only easier to publish content but also to integrate that content with great services like Google Earth, Flickr and Yahoo! APIs. Its only a matter of time before PR practitioners master these fully.

    Looking forward at marketing communications and PR: what are the greatest areas of concern?

    Practitioners be it marketers, advertising agencies or PR agencies aren’t learning lessons of etiquette and respect fast enough. I have been really concerned about the ins and outs of the recent #Moonfruit campaign. This moral ambiguity is likely to create a vacuum that regulation could quite easily attempt to fill that void.

    If marketers and PR people continue to abuse the trust of audiences then this will ruin the potential of social media for everybody.

    Looking forward again: what offers the most hope and excitement for the future?

    I want to put the development of the web and social media into some context before I answer this question:

    Changes on the web

    Broadly you can think of the development of the web and social media as we know it as having had three acts:

    • Act one is what most people would call web 1.0 where the web was largely a direct analogue of traditional publishing. Media plaforms cost 100,000s to tens of millions of pounds. From a marketing perspective this was the ‘web as brochure’ and if you were lucky an order form as well
    • Act two is the nebulous web 2.0 or web as a platform. And whilst the best examples of web 2.0 are no longer new, the understanding of them from a marketing and communications point-of-view is still incomplete. Partly because of the shift in mindset required between ‘act one’ and ‘act two’
    • The third act that I think we are entering is the web of data or the web of things. Information is contained in small chunks whether its a twitter update, a QR code or microformat like a hCard. And we can see this atomisation taking place even in press releases if we look at the Todd Defren and the SHIFT team have been modifying their social media template over the past few years

    You can see how the attitude of communicators needed to change with these technical phases:

    Changes in online comms


    The parts that I feel most excited about moving forward for the next few years are:

    • Continuing to think about how social media campaigns can still be useful
    • Thinking about how campaigns can be atomised, still be effective and be refined through improved measurement
    • There are some answers that I don’t get yet, which I think will be interesting to explore in more depth. In particular how atomised data and conversations happening across a plethora of channels are going to affect the context of content, and how that will affect the communications function

    What’s the three biggest lessons that you’ve learned up to now?

    • Goals: always strive be nice, be human, be useful and try to be remarkable in your campaigns
    • Consideration: the cost of content is not only about the monetary cost, but also non-monetary economics: attention and ‘whuffie’. You shouldn’t make a video because you can, but because you are providing the target audience with something which they will find useful or remarkable. The richer the media, the greater the burden of responsibility the communicator has. If you want consumers to respect your brand, respect their time and attention
    • Attitude: stay curious, stay hungry 

    I will tag Stephen Waddington, John Kerr, Doug Winfield, Jonny Rosemont and Adam Parker.

  • Bing versus search giants

    I have been playing with Bing for a little while now, so here’s my thoughts. The first thing that struck me about Bing is that most media commentators don’t get it. A classic example of what I mean is The search continues by Paul Taylor of the Financial Times (June 4, 2008). In his article Paul compares Bing to Google.

    Steve Ballmer would definitely like to be Google, because he knows that the Microsoft heartland of productivity and enterprise software is going to be offering much lower margins when it goes into cloud computing. Ballmer has no choice but to go after the search market.  But in order to fight the shark in the fish tank he first of all has to get Microsoft’s search products up to a challenger weight to take on Google. The first way that this is happening is the efforts that Microsoft has done to use Google’s size and success against itself in a set of regulatory judo moves. The second step is try try and fatten up on smaller fry.

    If you are going to gobble up one of the smaller fish you don’t have that many choices. Whilst Yahoo! got mauled by Microsoft, having to jettison Yang from the CEO chair along the way, it is still alive and kicking with a larger marketshare than MSN/Live/Bing search (though curiosity kicked Bing into second place for a few days during its launch).

    The ideal second choice is Ask.com.

    Why Ask.com?

    • Ask has moved away from competing in the main search space by focusing on a demographic focused on ‘married women who need help with their busy lives’. It has essentially put up the white flag of surrender
    • Ask doesn’t have marketing muscle, it doesn’t have budgets for high-profile advertising campaigns. Microsoft has cash to burn on hiring agency marketing muscle in the form of Crispin Porter + Bogusky. Television is an ideal vehicle to reach married women who need help with their busy lives and advertising agencies like Crispin  Porter + Bogusky love TV adverts
    • Ask’s promise of being a natural language search engine where you could ask questions set the bar low enough that Microsoft could at least try and match it with Bing by utilising the expertise and technology Microsoft got when it acquired PowerSet
    • A lot of Ask’s traffic comes from toolbars that sit in the chrome of a browser (thats the grey bit above the web page where the address box and the buttons are).  Given that in 2005,  at one point Microsoft was even tagging Ask’s MyWebSearch toolbar as a “Toolbar Browser Hijacker”, it would be easy to sweep those busy married women along with a new complex web browser like IE8 that they don’t have the time to customise and a search web page that looks a lot like what they usually go to anyway

    Plagiarism

    Bing JPG

    In case you missed that last statement the likeness of the Ask.com home page and the Bing home page are strikingly similar in customisation and layout.

    Ask JPG

    The positioning against Google is try and give Bing some credibility but the results and the search audience experience says that its all about Ask.com. Do you think Bing would have really got any air time from Paul Taylor if they had said we’ve brought out a new search engine that is just like Ask.com?

    Industry innovator?

    It would seriously damage Microsoft’s aspiration to be seen as an industry innovator rather than kludging together products that kind of look like the real thing. The copier is something that the company has been dubbed with countless times before for good reason:

    • DOS versus CP/M
    • Windows versus the Mac
    • Zune versus iPod/iTunes
    • SQL Server versus Oracle or IBM DB2
    • XBox versus PlayStation

    Bing isn’t truly innovative (I am sure people worked hard to get it out the door in the same way they would at a Russian tractor factory, but its not innovative in a transformational way); its an imitation of a well-established fading product in Ask. It is the search engine equivalent of an over-the-hill punch drunk journeyman boxer who is easy prey for a frustrated large but untalented bully to reign down punches on. The whole thing feels a bit grubby to me: less successful crooning innovator Bing Crosby (he helped pioneer the use of tape recorders in studios, funding Ampex’s research into the area building on AEG’s Magnetophon), more like the mafioso catchphrase Bada Bing.

  • Blyk + more news

    Blyk

    Communities Dominate Brands: Average Blyk campaign 100K messages, average segment only 8K youth – digging into Blyk stats – so much in this. Blyk took a model that had been popular in Africa and India – funding data, messaging and voice services with advertising and took it to the next level: a mobile carrier paid for by advertising. Blyk targeted young people and had offices in Finland, the Netherlands, the United Kingdom and in India. The Blyk model doesn’t add up in the face of modern carrier practices bundling services in post-paid and pre-paid services.

    Beauty

    Clinique, Sony Star in Web Sitcom – WSJ.com

    Consumer behaviour

    Texting Is Preferred Communication Method for College Students

    danah boyd on teens and social technology

    Study: 8.5 Hours a Day Spent on Screens – PSFK.com

    Culture

    DUB TV Multimedia Production – surreal Russian dub and breaks site

    Design

    Made in design – cool contemporary design stuff

    Otto Wooden Fan : Swizz Style – Designer Products for your Home – really nice design. If Charles Eames had designed a fan, this would be it

    Finance

    China Moves Closer to Nasdaq-Style Market – WSJ.com

    Hong Kong

    Openrice – Hong Kong Restaurants Guide – Most of the reviews are in Chinese

    How to

    Want to Save Money? Carry Around $100 Bills – TIME

    There Is No Secret Sauce in SEO!

    Zoho CRM: A Good Option for Web Workers

    Optimal Workshop: Home – handy research tools

    Keyword and Topic Research with Wikipedia Visualization Tools

    Tinker Gives Twitter Its Long Awaited Events Firehose – interesting new service for Twitter monitoring

    Ideas

    The Civil Heretic – Freeman Dyson – NYTimes.com – interesting the reaction that views beyond the orthodoxy of the global warming codex gets from a liberal estanblishment who should know better

    apophenia: Bernie Hogan: “Networking in Everyday Life”

    A Model of The Creative Process

    Innovation

    Nokia aims to prove there is mobile demand beyond the iPhone » VentureBeat – the Morph nanotechnology video at the end is really cool

    HK, Shenzhen agree on innovation plan – interesting range of focus across a spread of technologies

    Japan

    Macne Nana – for a anime version of the girly T-Pain sound

    Luxury

    Dapper and pissed off – Slate Magazine – interesting article about how important appearance and dressing is in Nigerian culture. The right look and an up to date cell phone make all the difference apparently

    Malaysia

    Malaysia’s big turn off | Market-interactive.com – interesting Malaysian take on the Earth Hour phenomena

    Marketing

    Nobody does potholes like KFC – pure ambient advertising genius until there’s a class action suit from some hick who was distracted by Colonel Sanders message on the road and rear-ends his neighbour’s pick-up truck

    Wolff Olins : Research

    Engage different consumers in different ways – why segmentation is key

    Media

    Beet.TV: High Priestess of Social Media Charlene Li: “Metrics for Online Video is a Curse”

    CBS Cancels ‘Guiding Light,’ Soap With 72-Year History – NYTimes.com

    Oh Yeah? Prove It. | Altitude Branding | Brand Elevation through Social Media

    Herald Tribune launches global online edition – Brand Republic News – Brand Republic

    Add Your Twitter Blog to Technorati Directory

    Google China Music Search, Now Available Everywhere – it seems like the music industry in China is getting some smarts (at least compared to their cousins in the West)

    The Sorry State of the Newspaper Industry: Advertising Income Fell 16.6% in 2008 – ReadWriteWeb

    Time to revisit social media sponsorship | Blog | Econsultancy

    EU Rejects ‘3 Strikes’ for File-Sharers | TorrentFreak

    IAB Reports Internet Advertising Grew 10 Percent Last Year; Outpacing TV

    In Europe, Possible Survival Lessons for U.S. Papers – NYTimes.com

    Who’s Messing With the Google Book Settlement? Hint: They’re in Redmond, Washington | Epicenter from Wired.com

    Facebook CFO Gideon Yu out: Personality conflict, money issues, part of IPO plan, or what? » VentureBeat

    Online

    fifty six minus one dot com :: » kaixin001 + magnum :: – casual games, gifting. The ability to build complete microsites within a popular Chinese social network. This kicks the crap out of Facebook and Bebo

    Hunch: Flickr Founder to Turn Indecision into Profits

    Qaiku – Twitter like service

    Facebook at 5 – Is It Growing Up Too Fast? – NYTimes.com

    Google Updates Blog Search Algorithm | WebProNews

    Public timeline – MicroPlaza

    Microsoft To Shutter Encarta, Read All About It On Wikipedia

    Digital Hub FM – really nice local radio station site built on the Webjam platform

    Social Networking Watch: MySpace Is Losing Popularity

    Poor economy killed Wikia Search » VentureBeat

    URL shortening service Bit.ly raises cash, but where’s the money? | Econsultancy

    Retailing

    Masters of Media, New Media MA Amsterdam » How to Pave a Digital Silk Road

    Security

    Joining dots between social sites reveals anonymous users – tech – 30 March 2009 – New Scientist

    Shopping

    Audio Gold – quality used Hi-fi equipment – lusting after an old Mackintosh pre and power amp combo for glorious analogue sonic fidelity

    Software

    plainview : software : the barbarian group

    fruux – Just Sync, No-frills!

    Travelodge launches iPhone booking service | Blog | Econsultancy

    HP May Use Google Android For Netbooks (HPQ, GOOG)

    Technology

    Google uncloaks once-secret server

    Is Microsoft Set to Abandon its Top-Down Zune Approach?

    Welcome To Your Social Economy | Digital China Guide

    BBC NEWS | Nintendo Wii sales hit 50 million – fastest selling games console in history

    Telecoms

    Akamai Data: Internet, Broadband Still Going & Growing

    Web of no web

    middledigit.net | jonathan hopkins » Digital meets analogue, online meets offline – Jonathan on the web of no web, how the matrix is bleeding into real life and vice versa

    Wireless

    Prepaid subscribers continue to flourish in Europe – Rethink Wireless

    Smartphone Sales to Keep Growing

    Earnings: 3 Group Narrows Losses As Mobile Broadband Surges | mocoNews

  • 50 books I can recommend

    50 books I can recommend was inspired to write this after having read Zen Habits 50 Amazing and Essential Novels To Enrich Your Library. However it would be presumptious of me to assume that your personal collection of books needed enriching through my intercession, so I decided to choice a more humble title. Some of the books I have picked aren’t novels but I found them influential in their own way. I tried to create the list with a couple of guiding principles – to make the list representative of my tastes and interests, to not overly represent one part of my life and not overly represent a particular author.

    Vintage books at Bebington Reference Library

    I missed out out a number of writers whose work I really enjoy: Robert Louis Stevenson, JRR Tolkein, Terry Pratchett, Raymond Chandler, Elmore Leonard and Bruce Sterling immediately come to mind.

    I’d also be interested in hearing your recommendations for the list, feel free to comment or link back to this post.

    Non-fiction
    • Robert X Cringely – Accidental Empires: How the Boys of Silicon Valley Make Their Millions, Battle Foreign Competition and Still Don’t Get a Date. What Hollywood Babylon did for the film industry Cringely’s book did for technology a decade and a half before Valleywag was even started. The fact that Cringely never got sued by anybody in the book lends credence to the books content. What’s more reading this book in college helped me to easily get a job in technology PR.
    • Tom Wolfe – The Right Stuff. I prefer the new journalism to fictional works of Tom Wolfe, mostly because the truth is usually more fantastic than the imaginary world. Wolfe honed his style in the counterculture of the 1960s with The Electric Kool-Aid Acid Test or Radical Chic and the low/popular culture works featured in Kandy Kolored Tangerine Flake Streamline Baby. Going against the grain Wolfe painted a picture of heroism and goodness in science and engineering at a time in the late 1970s when hippy values had gone mainstream.
    • Michael Wolff – Burn Rate. Wolff was an early ‘Silicon Alley’ net entrepreneur who went through the trials and tribulations of start-up life. Ultimately the only riches it gave him was experience which he shared in this book published at the height of the dot.com boom in the UK.
    • Hunter S. Thompson – Fear and Loathing: On The Campaign Trail’72. Fear and Loathing in Las Vegas and Hell’s Angels make more interesting reading because of their portrayal of a seedy drug-fueled underbelly. But On The Campaign Trail ’72 is a better example of new journalism, opening up the inner workings of the body politic for our own amazement and disgust.
    • Tim Pat Coogan – Michael Collins. Collins is the founding father of modern Ireland and died at the age of 32, he was was a complex polymath and military figure. His actions were subsequently studied by other countries leaders including Yatzik Shamir and Mao Zedong during their fight for independence. His life and death are still emotive issues in Ireland. Coogan provides a comprehensive, authoritative and independent biography of Collins.
    • Will Hutton – The State We’re In. Up until I went to college I wasn’t that interested in reading books about economics. Hutton was then an editor at The Observer and put together The State We’re In which was an analysis of British society from the mid-1960s to the mid-1990s together with lessons learned from more successful economies. The book shaped early policy thinking of the 1997 Blair government. I still consider it to be a great read and would also recommend its sister books The State To Come and The World We’re In.
    • Michael Collins – The Path to Freedom. This is a collection of speeches and essays written by Michael Collins before and during the Irish struggle for independence. What comes out is the well-thought out words of a man who is self taught about the world and is highly literate. One can see a man who was both an idealist and a pragmatist and gain insight into how his views changed from his first essay in the book Freedom Within Grasp For Ourselves To Achieve It to his last published speech before his death.
    • John Gribbin – Deep Simplicity: Chaos Complexity and the Emergence of Life. I first came across Deep Simplicity from my interest in chaos theory and fractals that I developed in college. This book is one of a number of popular science books which are selling well, providing the answers to big questions for a society that has never been more divorced from both science and religion. I revisited Deep Simplicity because the book shows how small simple rules can develop into complex behaviour, the `unforeseen consequence’ that drives a lot of things that currently interest me like behavioural economics. Gribbin treads the line between sexing up science and explaining the mathematics behind it in a clear unambiguous way. The value of Gribbin’s book for me is that it helps me understand phenomena. Many of the unrelated mathematical principles that he discusses to explain physics-related phenomena provide great analogues for my own experience in our changing influence landscape.
    • Sun Tzu – The Art of War. The best and cheapest version to get is Wordsworth Classics. They picked a really good translation of The Art of War. Unlike many business books about The Art of War, this one works best because they have not tried to over analyse it or directly tie it into business strategy. I think that this book is powerful because it acts as a framework to think about problems rather than suggesting answers to business issues. Also for the money, you can’t argue. Probably ties for the most read book in my collection with Zen and the Art of Motorcycle Maintenance.
    • Don Tapscott – Paradigm Shift. Don Tapscott’s Paradigm Shift was required reading when I was in college in the mid-1990s, many of the important concepts such as enterprise collaboration and the co-opting of consumers in the production process are extended and expanded upon in Wikinomics: How Mass Collaboration Changes Everything to include web 2.0 services and the latest iterations of open source software.
    • W.G. Beasley – The Japanese Experience: A Short History of Japan (History of Civilisation). Beasley manages to explain Japanese history from the sixth century to the economic miracle in a clear manner that belies the amount of information that he also gets over. Unlike many similar books this is easy to pick up and read without being well informed about the subject manner and has an excellent glossary at the end. A good start to find out about Japanese history.
    • M Mitchel Waldrop – The Dream Machine: J.C.R. Licklider and the Revolution That Made Computing Personal tells the story from the point-of-view of J C R Linklder, a polymath who was instrumental in putting in place a lot of the projects and infrastructure that was needed to make the necessary developments. Linklider was a psychologist by training who realised the power and potential of technology way before it was possible. Waldrop tells the story well, painting Licklider as a human being: a wonderful polymath, parent, researcher and a useless manager. He also paints the broader historical picture taking in ARPA, DEC, Xerox PARC, Al Gore and the Information Superhighway.
    • Graham McCann – The Essential Dave Allen. Irish comedian Dave Allen was a divisive figure in my house growing up. On one hand you had an Irish man on British television who was very urbane and had a dry sophisticated sense of humour. He was always immaculately turned out in his classic three-piece suits, at a time when Irish people in the UK cleaned up in hospitals and mended the roads for a living. On the other hand his image as a drinker (he did his act with a glass of whiskey in his hand and a cigarette on stage, during the early part of his career) and his strident rejection of Catholicism blinded my parents to the power of his wit. McCann’s book collates the best material from Allen’s act. Since Allen primarily discussed life’s absurdities, much of the material is still relevant now.
    • TimeOut Travel Guides. I have relied on TimeOut travel guides whenever I have spent a decent amount of time in-country for business or holiday purposes. There are few cities that are worthwhile and aren’t covered by TimeOut – Munich being the noticable exception that I have come across so far.
    • Steven Levy – Crypto. Steven Levy has written a number of books, Insanely Great was an interesting history of the original Macintosh, but I prefer Crypto which charted the development of civilian cryptography. If you’ve ever bought anything online you’ve benefited from cryptography. And the reason why you could do this is due to the determination of hackers, geeks and hippies that fought the government and the intelligence services (who felt that they should have a monopoly on it).
    • Carl Bernstein and Bob Woodward – All The President’s Men. Because of the events documented in this book, the authors names became by-words for investigative journalism. The book documents the mundane back-breaking work that broke the Watergate story. A second-volume to this book the much overlooked The Final Days which documents the agonising death of the Nixon administration makes an ideal reading companion as well.
    • Lucius Annaeus Seneca – Letters from a Stoic: Epistulae Morales AD Lucilium. A kind of Zen guide book for Romans, his letters contain all the wisdom and the poise to enable any inquisitive soul to acquire self control, to endure with dignity the burdens of misfortune, to take success and fame with humbleness and cynicism.
    • David Pogue – Mac OS X: The Missing Manual. This isn’t a book that I read religiously, but since I don’t have a tech support person camped out in my kitchen its comforting to know that I have this book for reference. Apple support pages aren’t much use if you can’t boot up Safari.
    • Bryan Burrough and John Heylar – Barbarians At The Gate. This book is emblematic of the greed that fuelled leverage buyout deals in the 1980s. Heylar and Burroughs do a good job taking you inside of the financial mechanisms, explaining them clearly and keeping it simple enough for me to understand. Why is a 20-year-old deal important to someone like me? Well Carl Icahn and Motorola or Yahoo! springs to mind.
    • Wired magazine issues 6.03 – 6.05. These issues contained a series of articles called the Encyclopedia of The New Economy. These articles were written by Wired contributing editor John Browning and Wired senior editor Spencer Reiss. When you look at Chris Anderson’s books The Long Tail and Free, the lessons and knowledge he talks about can be found these articles over a decade before. Combine this with the Digital Citizen supplement that appeared in issue 5.12 and you can see that nothing is new.
    • Dale Carnegie – How To Win Friends And Influence People. This book is a guide to customer relationship management, community management and marketing decades before those terms came into existence. Its a well-written book but without the home-spun folksiness that you get with some modern business books.
    • Daniel Yergin – The Prize. Yergin’s book is the de-facto history of the oil industry. In order to understand the future, it helps to understand how we got there. I picked up this book when I was still working in the oil industry. Given the current economic and political position of oil, I would recommend this book as essential reading.
    • Bethany McLean and Peter Elkind – The Smartest Guys in the Room: The Amazing Rise and Scandalous Fall of Enron. I used to work on the Enron account at my first agency that I worked at. They also used another agency in the UK called Gentle Persuasion and their head of PR (VP of marketing and communications) was a lady called Jackie Gentle. We were promoting Enron’s broadband exchange offering which made no sense; from the EIN (Enron Intelligent Network) technology underpinning which was reinventing the wheel of other technologies already out there like MPLS (multi-packet labelling system) and a market that didn’t exist yet. We got paid and did our job, but after reading this book it all started to make sense.
    • Mark Holt and Hamish Muir – 8vo On the Outside. 8vo was one of the trendsetting graphic design outfits of the 80s and 1990s. If you were an early Orange customer – they designed your bill. If you bought many of the releases on Factory Records, or the re-releases under London Records you probably have some of their work in your record or CD collection. If you read magazines like iD or other publications that took iD as their role model, then the typography usually owes a debt to 8vo. What is interesting about this book is the body of work catalogued in an unassuming manner together with the minutiae of running an agency and dealing with challenges before the technology was there to make them trivial (such as Adobe Photoshop, Quark Xpress or Adobe InDesign).
    • Andy Kessler – Wall Street Meat. I prefer Kessler’s book to Frank Partnoy’s F.I.A.S.C.O. and Michael Lewis’ Liar’s Poker. All are very good books, I found Kessler’s personally the most useful in my career. Kessler was a peer of Henry Blodget, Mary Meaker and Jack Grubman. Kessler tells the insanity of the original internet bubble from the finance side. As a young PR person I remember following a NASDAQ-listed telecoms clients business via the Stock Watchlist on My Excite page and noticing how the more business they got, the more expensive it came to service such that revenue and profitabilty were never going to meet and yet hearing analysts bang on about what a great buy the client was.
    • James Gleick – Faster. I was unsure which James Gleick to put in here. Both Faster and Chaos are good books, however in the end I went with Faster. Faster is about the concept of time, or more specifically the modern concept of time poverty. Our efforts to cram more into each day. What has this to do with PR and marketing? A lot, James Gleick’s book gives food for thought on the attention economy and the value of multi-tasked attention.
    • Simon Singh – Fermat’s Last Theorem. It’s not very often that a book can capture the drama and pain involved in scientific discovery. It’s hard to make mathematics sexy but Singh manages it.
    • Paul Stoneman (editor) – Handbook Of The Economics Of Innovation And Technological Change. Most of my text books that I used in college stay on the book shelf, but I like to dip into this one tnow and again. Nothing is ever really new and situations that come up usually have a precedent that you can derive some lessons from.
    • Cynthia Robbins-Roth – From Alchemy to IPO: The Business Of Biotechnology. I got given this book by an ex-colleague. Having no real understanding of the biotechnology sector, this book provided a good primer. Its style leads something to be desired, but the content is high quality.
    • Robert H. Reid – Architects Of The Web. Reid wrote up the profiles of many of the pioneer web companies including Netscape, Real Networks, Marimba, Yahoo! and Silicon Graphics (whose work on VRML was prescient when you think about metaverse services like Second Life.) It’s helpful to revisit the future the way it was envisaged a decade ago and see how close and yet how far we are from reaching those goals.
    • The Pentagram Papers. Design agency periodically published brochures covering esoteric subjects as a form of inspirational materials. It comes in handy when I am doing a one-man brainstorm: providing visually stimulating fodder when I am working from home.
    • Eric S. Raymond – The New Hackers Dictionary. This is pretty much essential for anybody involved in the technology space.
    • Alistair Cooke – America. I love this book not because Cooke’s history of the US is the best history of the country or that the book is particularly relevant given that it finishes around about 1973. I just like the way the book is written. If Cooke was alive now he would have made the most engaging blogger. This book is a relatively early example of multimedia as it was designed to go with a documentary television series of the same name (I can recommend the DVD set of the TV series which is beautifully shot – the series had its own helicopter pilot!).
    Fiction
    • Cory Doctorow – Down and out in the magic kingdom. Two of the key things that people struggle with in understanding the social web is the currency of kudos and the trusted nature of the social web. Doctorow’s science fiction story is an allegory that explains it in an elegant manner through the concept of Whuffie.
    • Sir Arthur Conan Doyle – The Complete Sherlock Holmes. I picked this book up when I used to work shifts. It looked like good value a door stop of a book available for the then tiny sum of 3.99 in the ASDA supermarket. This was before the Net Book Agreement was killed off by an Office of Fair Trading investigation. Conan Doyle had created immaculately constructed stories like the literary equivalent of a Swiss watch movement, that were both compelling and easy to read.
    • Robert Pirsig – Zen And The Art of Motorcycle Maintenance. Zen was a central point of discussion during my last year at college with my friend and landlord Ian. Its a story about how a brilliant man was broken by the system as he wrestled with understanding the fundamental truths of our world. It is an exploration of the metaphysics of quality and and it is a book that I return to for inspiration when things get out of kilter. I have put this book in fiction as its written as a novel. However it does need to be acknowledged that this autobiographical by Pirsig and reflects on his own life and a difficult time in the childhood of his son Christopher. I would also recommend that you read the follow-up book Lila where Pirsig expands on this subject further.
    • Neal Stephenson – Cryptonomicon. I don’t like some of Stephenson’s first works like The Big U and much of the baroque cycles left me cold. I think it would be overkill to put several books from the same author into this list, but if I did you would have Snow Crash, The Diamond Age and tCryptonomicon all in this list. If I have to chose one its Cryptonomicon. Its a mix of action adventure, modern asian history and primer on cryptography that makes this book my choice for the list.
    • Frank Delaney – Ireland. Film director Frederico Fellini said that ‘All art is autobiographical; the pearl is the oyster’s autobiography’. Delaney’s book is the biography of a nation, he captures the Irish condition really well and brings to life the history, the culture and the tradition of storytelling against a background of progress.
    • Douglas Coupland – Generation X. Coupland is more than a novelist he is a zeitgeist meter, his books happen to capture the moment. I have a range of his books in my collection including jPod, Girlfriend In A Coma, Hey Nostradamus!, Shampoo Planet and Microserfs. But if I had to recommend a definitive Coupland book to a reader it would be Generation X which captured the dark humour used by X-ers to escape the suckfest that was their early adulthood.
    • Matt Beaumont – e. e is a book that portrayed the inner workings of an advertising agency. I read it whilst working during the internet boom times in a PR agency which shared much of the craziness of the advertising world. Large budgets, prima-donna clients and pharmaceutically assisted creative thinkers. An ex-copywriter, Beaumont had a good eye for characters and the book was sometimes not very funny precisely because the satire was so close to the truth I was living in at the time. e. was also groundbreaking for its device of storytelling, through email trails rather than a straight narrative.
    • Brett Easton Ellis – American Psycho. Being able to read through the gory bits of this book without putting it down was something of a right of passage amongst my friends and I. Ellis accurately captured how shallow the early and mid-1980s really were, I am sure historians and sociologists will understand that acid house culture was needed by society just to remove us from the banality of 80’s materialism. The books portrayal of Bateman’s psychotic hallucinations make the banal analysis of Huey Lewis and The News and the early works of Whitney Houston even more horrific than they really are. After this book the bland 80s soundtrack of Sade and Whitney will sound strangely sinister.
    • Alan Moore and Kevin O’Neill – League of Extraordinary Gentlemen volume one. Moore and O’Neill have created a strong interpretation of a ficitonal world based on fictional characters co-existing in the same era, a Wold Newton-type technique. Despite the shocking film adaptation, the three volumes of the graphic novel are amazing.
    • Thomas Kinsella – The Tain. The book is is a translation of the Irish epic Tain Bo Cuailnge (in English known as the Cattle Raid of Cooley) which is a centre part of the Ulster Cycle. Kinsella’s translation is widely considered to be an accessible version of the tale. In addition to Kinsella’s translation there are ink prints throughout the book by Louis Le Brocquy add perfectly complement the text.
    • JJ Connolly – The Layer Cake. I read this book and was impressed how the plot unfolded. Many of the characters reminded me of the of the town personalities, door staff and management that I knew back in Liverpool. It was uncanny. If you want an intelligent novel to read on the plane, pick this one up at the airport.
    • Geoff Ryman – 253. Most books tell a story in a broadly linear style, 253 covers a story that is about five minutes in long but tells it through the eyes of the passengers on a tube train. Its a massively parallel story instead of a linear one. 253 is about a Bakerloo tube train with no-one standing and no empty seats can carry 252 passengers. The driver makes 253. Each one has a page devoted to them, divided into three sections – what they look like, what they are thinking and inside information. This structure makes the book very to easy to read during a commute. For its structure and ease of reading alone makes it worthwhile to put on your bookshelf. The fact that its well written is a bonus.
    • Dave Gibbons and Alan Moore – The Watchmen. I originally discovered The Watchmen through a roundabout way. The comedian’s smiley logo was co-opted by Bomb The Bass for the cover of Beat Dis and then by the wider acid house movement. When I first read The Watchmen I was stunned by the complexity and depth of the story. I was also stunned at the kind of issues that the story addressed. This book played a major role in making comics be taken more seriously as a literary art from.
    • Jostein Gaarder – Sophie’s World. I read this during the summer holidays from my first year in university. I was working in an undemanding PR role for an oil exploration company where I was prized by my PR colleagues for having an oil industry background. It was an engaging story that provided a great introduction to philosophy.
    • Christopher Brookmyre – Quite Ugly One Morning. Brookmyre’s tales of investigative journalist Jack Parlabane investigating wrong-doers in the establishment from corrupt mandarins to murderous spooks are great light reading. Quite Ugly One Morning is the first book in the series, which makes it a good entry point into the works of Brookmyre.
    • William Gibson – Neuromancer. clichéd though the cyberpunk thing is now, Gibson’s book is an excellent read in its own right. Reading it is now a rite-of-passage.
    • John Buchan – The Thirty-Nine Steps. I loved this book as a child, it was the archetypal thriller and Buchan manages to keep the tempo up throughout the book.

    Congratulations! You’ve made it to the bottom! If you enjoyed 50 Books I Can Recommend, you can keep up to date with books that I have read here, I update my blog regularly with reviews and my outtakes from them.