HSBC’s Zing shuts down. It didn’t manage to compete effectively against Revolut and Wise. Zing provided cheap foreign exchange. On the face of it HSBC had a number of use cases in its main retail banking markets that would have made sense.
Hong Kong:
7+ percent of the population are expats. This has been pretty constant over previous decades, though people are constantly coming and departing. A big group of these communities are domestic workers from the Philippines, Indonesia, Myanmar and Sri Lanka. All of whom would benefit from cheap foreign money transfers.
Like other developed Asian countries, many young Hong Kongers study abroad. Having a way to cheaply transfer money to and from Hong Kong would be useful for this second group.
Finally Hong Kong has a diaspora, with families being spread across the United Kingdom, Australia and Canada.
UK:
30+ percent of Londoners were born outside the UK. Overall, the UK had ethnic minorities which make up 8 – 10 percent of the population. Many of them have multi-generational links with their homelands.
The NHS in particular has a large proportion of skilled foreigners working for them from Filipino intensive care nurses to Greek X-ray technicians.
Zing decided to launch only in the UK. Despite HSBC’s footprint, it didn’t grab the visibility or market share achieved by Revolut or Wise. It also failed to make money and HSBC seems to have taken a shorter term view to succeed or quit compared to its startup competitors. One could charitably view Zing as a correct view of the ‘fast failure’ model, if learnings from it are taken from it by HSBC and applied effectively.
Zing is emblematic of Clayton Christensen’s Innovator’s Dilemma where established companies lose market share as they fail to disrupt themselves to compete against new upstart businesses.
Financial innovation is hard. Barclays closed down their mobile payment system Pingit, NatWest stepped back from its digital bank offering and Vodafone has struggled to expand M-Pesa.
US TikTok ‘refugees’ make surprise move to China’s ‘RedNote’ | FT – Xiaohongshu’s technical team were not ready for the complexity of a western audience. What’s interesting is that the move was a political statement to US politicians and a tacit rejection of Meta’s competitor platforms very soon after their ‘pivot to free speech’.
Vintage | Hi-Fi News – modern reviews on classic hi-fi models that give you a realistic understanding about how they compare to the current state-of-the-art. A number of the pieces come off much more favourably than I was expecting.
Obsolete Sony are doing a great job at documenting Sony’s history:
Kameron Hurley: There Have Always Been Times Like These – Locus Online – Hard times are coming, when we’ll be wanting the voices of writers who can see alternatives to how we live now, can see through our fear-stricken society and its obsessive technologies to other ways of being, and even imagine real grounds for hope. We’ll need writers who can remember freedom. –Ursula K. Le Guin
Luxury
ISSUE #1 — ARTSUMERISM – Power Dynamics by COPE – massification of luxury goods might have taken the artisan out of luxe. But has enabled it to develop an art collaboration somewhere between patron and influencer relationship.
Shoemaking experts Rose Anvil interview Fitasy on the advantages and challenges of using additive manufacturing for shoes. Fitasy provide a more realistic perspective on the circular economy benefits of filament printing at the end of the interview.
Will Video Kill the Audio Star in 2025? | Vulture – I find it a bit odd as an idea, but then I do listen to a lot of talking heads YouTube channels without looking at the participants such as TLDR, Chip Stock Investor et al and much of the CNBC content I listen to is an audio track from their TV feed.
UK’s elite hardware talent is being wasted. | Josef – this reminds me a lot of working in the chemical and petrochemical industry at the start of my career. When enough people opt out the capability collapses in on itself.
This post on loneliness came about from an insight journey I took for a prospective project aimed at generation Z. Don’t get me started on defining an audience by generation, or I will go off-topic and not be back for a while while I rant about how life stages are a superior lens. But we digress. So the approach I took was looking at the problems and challenges faced by the target cohort. From reading academic papers, I came across things like anxiety, climate anxiety and loneliness. Loneliness stuck out as interesting, as it was something that small community moments could be fostered around and a brand would help in an authentic low key way without being parasitic.
What is loneliness?
First of all it makes sense to define what loneliness actually is?
loneliness, distressing experience that occurs when a person’s social relationships are perceived by that person to be less in quantity, and especially in quality, than desired. The experience of loneliness is highly subjective; an individual can be alone without feeling lonely and can feel lonely even when with other people. Psychologists generally consider loneliness to be a stable trait, meaning that individuals have different set-points for feeling loneliness, and they fluctuate around these set-points depending on the circumstances in their lives.
The UK government commissioned a report in 2019 by Simetrica Jacobs that quantified the economic cost of loneliness for businesses in terms of ill health and lost work productivity as £9,900 per year, per person. Commentary in The Lancet associated loneliness with a 26 percent increase in premature mortality.
Loneliness hits youth harder
In my initial research I found that we had high levels of loneliness and young adults experienced this in a more acute way.
83% of generation-z survey respondents said that they experience loneliness, compared to 68% of the UK population as a whole. I found this fascinating as if you look at the TGI data around the UK overall group cohesion score, you tend to get much smaller variances from the mean.
Nor is loneliness just a UK phenomenon. Studies have indicated that it is prevalent from multiple countries with different levels of cultural commonalities: from the US, Israel, Japan and the Philippines.
This seems to go hand-in-hand with other conditions such as anxiety and depression. There are plenty of other causes for anxiety and depression: but loneliness certainly feeds into their severity. This can be seen by the increasing incidence of mental health on US student campuses over the years according to research by The Health Minds Network.
Some experts hypothesise that the normalisation and embedding of therapy in modern culture and the popular lexicon may well be exasperating the loneliness problem, rather than helping.
The idea of being alone, but not feeling lonely has become a rich vein of content inspiration for influencers.
Loneliness is a longitudinal trend
COVID-19 isolation brought ideas of loneliness to the forefront, but it has been a rising issue for a long time.
Going back over a century of data from 1919 – 2019, we can see that mentions of loneliness had a peak during the great depression. It then dropped through the second world war and started to pick up again. There was a rapid increase from the late 1960s through to the mid-1980s and then an notable increase from the mid-2000s through to 2019 – which is the latest year that we currently have data for.
There seems to be a correlation between mentions of loneliness and times of economic hardship. One also has to remember that during the second world war, publications were widely censored. Printing paper was in limited supply due to the war effort.
The BBC conducted conducted research with the Wellcome Foundation in 2018 with 55,000 respondents. At the time it was the largest survey that had been conducted on the subject. The research found that a higher number of younger survey respondents felt lonely and that having online-only friends correlated with higher degrees of lonely feelings.
At the time, the BBC came up with a few hypotheses about the possible high incidence of loneliness among 16 – 24 year olds:
They have less experience of regulating their emotions, so everything is felt more intensely
This might be only the first or second time they’ve felt lonely in their lives and they haven’t had the chance to learn that loneliness often passes
16-24 is an age when identity is changing. Young people are working out how they relate to others and where they stand in society. That process is naturally isolating to some extent, so feeling lonely during this time may be quite normal
BBC Anatomy of Loneliness
The view that this might be a phase was supported by qualitative responses of older respondents who said that young adulthood was the time when they had felt loneliest. Loneliness might be something that we can’t blame completely on social media.
Social capital
Public policy academic Robert D Puttnam warned about the decline in social capital across American society back in 2000 with his book Bowling Alone. Social capital is the reward from communal activity and sharing. Shrinking social capital impacts both civic and personal health according Puttnam.
Based on survey data outlining American social activities over the decades, Puttnam outlined how the population had become more disconnected from family, friends, neighbours, and social structures. This makes sense given the pivot that western society went through during the 1960s and 1970s towards existentialism, or even go further back as far as the post war period where Benjamin Spock’s The Common Sense Book of Baby and Child Care realigned parenting around the child as an individual. For various factors including long work days, both men and women working, increasing personal distractions meant that there was less participation with local organisations like:
The PTA (parent teacher association involved with a school).
Church (going to services, community bonding and related social work activities).
Clubs.
Political party related grassroots activities.
Organised sports such as bowling leagues.
In the revised edition of Bowling Alone, Puttnam explored the omnipresent fabric of social media and the internet which represented an opportunity for new types of social connections, as well as the threat of even higher levels of alienation and isolation.
Loneliness solutions
The World Health Organisation (WHO) considers social isolation / loneliness as one of the key social determinators of health. Over this decade, they have been focusing on loneliness in aging populations. Society has already been evolving various point solutions to help combat loneliness with varying degrees of success. There have been some attempts to use healthcare’s tool de jour -behavioural economics.
Mukbang
Mukbang (or meokbang) is a type of online streaming programming that started in Korea. It crossed the cultural barrier to western audiences where it lost its meaning as it became a platform for eating feats or stunts. In its original form, it addressed the loneliness felt by many Korean single-person households.
Korean cooking is designed to be shared. You have lots of side dishes, the best known of which is kimchi.
Mukbang streamers ate and interacted with people watching their stream, giving the impression of a virtual dinner table. The watchers may be only eating an instant ramen, a convenience store meal, take-out pizza or a Cafe de Paris baguette. But they had a parasocial experience more akin to when they lived with family members.
Elder care
WHO is most focused on the impact that loneliness has on the elderly in society. Governments and the health sector have looked to address this in a systematic way. In Hong Kong, there is a disco to bring elderly together and visits from therapy dogs are two of the ways local government have looked to stave off the worst effects of isolation.
Japan pioneered the use of robotics with the PARO therapeutic robot. It looks like a baby seal and provides a similar experience to a therapy lap dog. Sony’s Aibo has been adapted for a similar role.
Inclusivity
In Ireland, the Roman Catholic church has been weakened as the organisation at the centre of social fabric due modern Ireland gradually becoming more secular.
Clips from the Late Late Show hosted by Gay Byrne from the 1962 to 1999 showing how Irish society changed. Byrne was both a chronicle of change and a catalyst for it because of the discussions his show facilitated.
This was then exasperated by a seriesofscandals coming to light.
The GAA (Gaelic Athletic Association) is Ireland’s largest sporting organisation and is made up of local amateur clubs playing indigenous Irish sports including camogie, hurling, Gaelic football, handball and rounders. The local GAA (Gaelic Athletics Association) clubs have gone some way to pick up the slack with the GAA Social Initative.
The GAA Social Initiative continues to grow in its capacity to enrich the lives of all older members of our communities while specifically reaching out to isolated older men across the 32 counties.
From its genesis in the observations of then President Mary McAleese of a dearth of older men at events she attended across the island of Ireland, it has grown from a small pilot project involving GAA clubs across four counties to one of the Association’s flagship community outreach projects.
I put the December 2023 newsletter together early because I know how December goes.
It used to be that Christmas parties and a gradual disappearance of clients and colleagues meant that the month effectively ended on December 15.
Christmas card from the old Adidas Originals boutique on Newburgh Street (as I write this the store is now occupied by Ralph Lauren’s RRL brand
In recent years all that went out the window. Clients called pitches for early January, which meant working up to and over the Christmas period. New projects came in that absolutely, positively had to have a first round of creative for the first week in January.
Whatever the holiday season throws at you, and whatever your favourite festival of choice to celebrate it is called. Have a great one! (Here’s a soundtrack for the vibes.)
Being thankful.
A good deal of December is about being thankful. The people and things that I am being thankful for (a by no means complete list).Things and people that I am being thankful for (a by no means complete list).
My strategy brethren: Parrus Doshi, Lee Menzies-Pearson, Sarath Koka, Colleen Merwick, Maureen Garo, Conall Jackson, Alice Yessouroun, Makeila Saka, Zoe Healey and Calvin Wong
Client services and creative partners who were in the thick of it: Greg Barter, Francisco Javier Galindo Aragoncillo, Anthony Welch, Ian Crocombe, Leanne Ainsworth, Stephen Holmes and Noel Wong
Other smart people in the industry: Stephen Potts, JeremyBrown, Darren Cairns, Robin Dhara, Martin Shellaker and Lisa Gills
Things: WARC, the IPA
With that done, let’s get into the December 2023 newsletter!
Things I’ve written.
Thinking about listening pleasure and the amount of factors that affect how we listen to music.
Omakase – how a personalised experience migrated from high end Japanese sushi restaurant to reinvent food and beverage practice in Korea. What is it likely to mean for the rest of us?
Beep – time, time signals and changing consumer behaviour.
Soft girls and slackers – why generational dropout is likely to be a fiction and the true picture of how engaged we all are at work.
Books that I have read.
Technofeudalism: What Killed Capitalism by Yanis Varoufakis posits that Europe has already moved to a post-capitalist (and post-political) technofeudalist state where technology platforms are the defacto rulers. Varoufakis is more important in the way his book will likely influence future regulation and digital policy than as an analysis of the current zeitgeist per se. His viewpoint on the rentier economics of technology platform businesses is shared by other thinkers and academics including Lina M. Khan of the US. Federal Trade Commission.
Warren Buffett and the Interpretation of Financial Statements by Mary Buffett and David Clark. What I would have given for this book when I was studying my finance module in the first year of college. Buffett and Clark break down a bit of the history of Warren Buffett and what to look for on financial statements of publicly listed companies in a very homespun style. I don’t know if it’s a deliberate effect but even the cutting of the thicker than normal pages and inconsistent printing adds to its homespun feel.
Licensed to Kill reminded me of Kipling’s portrayal of ordinary British soldiers in India. Their stories were never told by the historians. It is a similar state today with the contractors that serve in the conflict. There is at least one example where they are whitewashed out of a story in real-time by the US military, who instead gave credit elsewhere in their press statements. It’s fascinating and hugely dispiriting all at the same time.
The surprise for me was that the US reliance on contractors didn’t go back to the first Gulf War, but all the way to Vietnam where oilfield services and engineering contractor Brown and Root were responsible for 85% of the infrastructure deployed. Something I’d never seen mentioned before.
Underground Empire focuses on how financial and trade measures were used by the United States during the conflict and since. My main criticism of the book would be its singular focus on the US, whereas we have also seen these tools used by the European Union, China and Russia in more recent times – with varying degrees of success.
Things I have been inspired by.
The power of nostalgia is constantly underestimated in brand marketing. It’s why you remember ads and jingles decades later – the ‘long’ of The Long and The Short of It. Nothing is more wrapped into nostalgia than what marketers call ‘moments. Christmas is a classic example of a ‘moment’. Christmas in the Carroll household means working with my Dad to get his electro-mechanical control unit and Christmas tree lights down from the attic and carefully assembled in the front room. These lights are old, filament bulbs. Amazon’s plethora of LED lights for the tree mean that you no longer have the opportunity for training in zen-like patience on a December afternoon; checking and replacing each bulb that was blown in order to get the lights to work. Each year my Dad’s tobacco tin of spare bulbs gets precipitously closer to empty.
The tree itself was proudly made in Hong Kong sometime in the late 1960s or very early 1970s with authentic looking plastic pine needles held on branches of tightly wound wire about as thick as a coat hanger, held upright by an ancient plastic-legged tripod. The mechanism to run it is something my Dad cobbled together soon after buying the tree. The lights are wired into a giant disc of metal contact and a former radar motor swings around an armature to activate each contact in turn. All of this is held on a stout board that also has a circuit with a dully glowing bulb to provide resistance. The heat given off by the board and the dull light in a darkened room when it’s going is a reasonable substitute for an open fire in the smokeless zone where my parents live.
The smell of carbon bushes burning and old electrical products warming up is as much Christmas to me as cinnamon or an Old Spice gift set.
Once everything is running optimally it is covered in fibreboard boxes that are still wrapped in unblemished vibrant kitsch 1970s Christmas paper.
Another element of Christmas in the Carroll household is Jim Reeves’ 12 Songs of Christmas album that my parents have on repeat from December 1st onwards.
I took a trip down to the Young V&A museum in Bethnal Green to see their Japan: Myths to Manga exhibition. It’s designed for little people but delightfully curated.
Sailor Moon drawings from the animation cells
This month, I have been mostly listening to Patten’s second album alongside all the Christmas music. Patten uses AI created samples as his instruments on his tracks. His first album using this technique Mirage.FM reminded me of early 1980s techno in terms of its avant garde, at times discordant sound and tempo. The latest album Deep Blue feels much more organic, closer to hard bop jazz.
I was inspired by an end of year wrap-up by the folks at Superheroic AI on the leading edge of creative tools, which will feed into something I will drop in the new year.
McSweeney’s reimagined Spotify (and last.fm‘s) end of year recaps as if WebMD had done it…
But Ged, why no Christmas adverts?
By this time of the month, I am over Christmas adverts already, instead here’s a vintage clip from the Republic of Telly that explores some of the tropes of Christmas ads. I suspect that this was strongly influenced by campaigns mobile phone network Three Ireland had run over a number of years, but neatly skewers the cliches in much of Ireland’s adverts that come to focus on family members who can’t come home.
RTÉ television
Ok, ok, I will give you a Christmas ad, just not one of the ones that you’re expecting. In Japan, Christmas is when people eat KFC (this is down to KFC’s first Japanese franchisee marketing to expats looking for a turkey substitute on Christmas in the 1970s, which then became a wider thing in Japanese society). It is also a kind of mid-winter version of Valentine’s Day since it’s not bound by its western context. Which is why Sky condoms dropped this advert below. Thankfully there is no awkward fumbling with a drunk colleague in the stationery cupboard in the advert.
Going beyond Christmas and into 2024, Trendwatching have created an interactive web page outlining 15 industry-specific trends and 45 innovations related to the trends. Worthwhile going through for thought-starters, more here.
Things I have watched.
It’s cold and dark and I make no apology for my films being unapologetically escapist and and entertaining to try and counterweight the drab conditions.
Bosch Legacy season 2 – Titus Welliver as Harry Bosch is a great bit of casting and I have yet to tire of the Bosch series on Amazon Prime.. Part of this is down to Michael Connelly’s involvement, who has done a good job keeping the show in tune with his books. Season 2 is based on The Wrong Side of Goodbye and The Crossing. If you haven’t watched any of them start at the beginning with Bosch season 1and work your way through to the Bosch Legacy series.
Reacher season two – I always found Tom Cruise’s adaption of the Jack Reacher books a bit odd. I liked watching him play opposite Werner Herzog, but Cruise wasn’t Reacher. In the Lee Childs books Jack Reacher’s a blond blue-eyed man mountain. He’s not a weirdly intense Napoleon-sized fragile soul – the very things that made Cruise fantastic in Magnolia. In the Amazon Prime series, that is not an issue because former teenage mutant ninja turtle Alan Ritchson fits Childs’ character to a tee and the character development is really well done. Season one was amazing and season two is off to a great start. This season is based on the book Bad Luck and Trouble.
The Lord of The Rings – I was in primary school when I first got to see this film. We’d just read The Hobbit and aped around hall acting out part of The Lord of the Rings that we were reading in class. Ralph Bakshi’s animation of the first book and a half of LOTR amazed me with its mix of animated characters and rotoscoped backdrops.
Ralph Bakshi in his own way has been just as much a visionary as Walt Disney, he brought a ‘realism’ to his animation. Due to a dispute with the studio Bakshi refused to make the second part of this film which is a shame. When you get to see Peter Jackson’s trilogy, the first film in particular, draws on Bakshi’s work shot for shot in parts (as well as the famous BBC radio drama from 1981). I have enjoyed watching this regularly since, along with Bakshi’s other works: Wizards and Fire & Ice.
Useful tools.
TeuxDeux.
It’s hard to get a to do list that works for you. Trust me I have tried a number of them. What works for me may have variable mileage for you. I have been finding TeuxDeux working for me at the moment and it’s $36/year. Secondly, I like small software companies that are more invested in their software or service and won’t ‘sunset’ (that’s Silicon Valley-speak for shutting down a service) it at the drop of a hat like Google, Yahoo!, Meta etc.
EmbedResponsively.
An oldie but goodie, EmbedResponsively provides a simple service that allows you to put video on a page that will adapt to the viewing device.
FREEKey system
I needed keyrings for my parents that were easy to put keys on or off. My Mum isn’t particularly patient and a broken nail spurred my search for them. The Swedish designed FREEKey system of keyrings solved that problem.
Infogram
Infogram is a service that makes it easier to create data visualisations of different types that I have found useful over the past couple of weeks.
Control Panel for Twitter
Twitter is style annoyingly useful at times. I have got around the worst aspects of it through the use of lists of trusted accounts in certain areas. Control Panel for Twitter is a plug-in that rolls back some of the amendments that Twitter has undergone by Elon Musk.
In terms of my own post-Twitter active social channels, you can find on Mastodon and Bluesky. I am still recovering from the trauma of Pebble closing down as it had the best community of all the post-Twitter platforms.
Cyberduck
When I first started using Cyberduck, it was to access FTP servers for images and videos being transferred. Now it’s more about accessing cloud storage facilities such as Google Drive and Dropbox, without having to synch all the files on to my computer. It can even work with Egnyte within reason.
The sales pitch.
Now taking bookings for strategic engagements or open to discussions on permanent roles. Contact me here.
Ok this is the end of my December 2023 newsletter. Be excellent to each other, have a great Christmas and New Year, I look forward to seeing you back here in 2024. Let me know what you think or if you have any recommendations to be featured in forthcoming issues. See you next month!
I started thinking about Canon semiconductor manufacturing disruption when I read this article: Canon looks to nanoimprint tech for 2nm lithography | EE News Europe. Canon semiconductor manufacturing disruption looked on the horizon with the announcement of its nano imprint technology. Nano imprint approach is something that has been explored for a a couple of decades, but had so far been rejected due to challenges of implementation.
Future Ventures on Moore’s Law
Canon now claims that they have it ready for production on middle edge processes with a potential address current leading edge processes. Canon has stuck with nano imprint as a development approach because it is adjacent to Canon’s core technology expertise in inkjet printing.
Canon semiconductor disruption depends on whether it can change the technology roadmaps of memory chip makers and other fabs. This is going to be unlikely, but Canon semiconductor manufacturing disruption could disrupt the outlook for other vendors, notably Dutch equipment maker ASML.
Canon semiconductor disruption seems to be part of a wider movement to rethink how semiconductors and adjacent products are manufactured to better facilitate further scaling at reduced capital costs, but few if any will be successful: Dracula plans Europe’s largest OPV plant with inkjet printing | EE News Europe
A New Age Of Genderless Brands? – Branding Strategy Insider – Mikimoto pearls managing to attract men. I see this as an extension of century’s old ‘dandy’ culture from the pearly kings and queens, to 1970s African American style in Detroit and some of Dapper Dan’s work that looked to come up with ostentatious looks.
Chinese Bloggers Might Soon Be Required to Display Their Real Names on Social Media Platforms – the government already knows who they are, this seems to be an effort to expose them more to the general public – which can be volatile and vindictive. And so, this is likely to be an effort to use crowd pressure to reduce divergent or innovative opinions, so the party becomes the originator.
Amazon is thinking about quantumcomputing | Patent Drop – Amazon’s tech essentially acts as a middleman between a quantum computer and the user interface. First, a user makes a request with this service through an “edge computing device” — their own device that isn’t connected to the quantum computer itself. Then the system will “automatically translate the quantum task, quantum algorithm, or quantum circuit” into a representation that a quantum computer can understand. This system will then pick the right quantum computer for a certain job, and work with it on the back end to complete the request
My consumer internet usage goes back 25 years as a celebratory email reminded me in my Yahoo! account earlier this year.
25th Yahooversary
I had started using the internet back in early 1994. I had access to email whilst working as a research technician for Corning in their optical fibre manufacturing business. The account was for solely for professional reasons (for the most part).
After Corning, I went to college and had access to the web for the first time. At that time, people in my year and the year above me mostly didn’t bother with the internet. I had found it useful for getting Mac software and researching material for college essays.
I set up an Excite.com webmail account before leaving college, but it wasn’t that reliable. In the immediate aftermath of leaving college I worked long hours for the first few months in the call centre at MBNA the credit card company. So a rare day off was spent catching up on sleep or catching a video from the local Blockbuster store.
Coffee, cake and email
Over time, I got a temporary role in their marketing department. I was writing sales scripts for payment protection insurance and keeping a tally on salesperson performance. This meant that I moved to a role that was more 9 to 5 and I could start looking for my first career role. I even got to go shopping for sports cars that we were given away to the top performing sales person.
(Aside: The Lotus Espirit Turbo and TVR Griffith were unpleasant driving experiences; the Toyota Celica GT-Four ST205 and fourth generation Toyota Supra were great cars to drive.)
What Yahoo! looked like in early 1998, about the time when I set up my email account.
So one wet Saturday morning in March I set up a Yahoo! account in a cyber cafe around the corner from James Street station in Liverpool. I had found the address for Café Internet on North John Street in the Yellow Pages directory – there were only a couple of cyber cafes at the time in the Merseyside area and this one was the easiest to get to. Of course that would all change a year later with the launch of the easy group’s easyInternetCafe chain.
(Aside: in the process of writing this article I found out that Café Internet was the first cybercafe in the North West of England, originally opened in 1995.)
The connection that I enjoyed at Cafe Internet was slow and expensive.
I had a weekly ritual of working during the week and then heading over to Liverpool on Saturday morning to do a bit of record shopping, check my email and apply to jobs with some of the best coffee and carrot cake available at the time. I used to bring my emails that I needed to send, pre-written up a floppy disk as plain text files, along with a copy of CV to send as an attachment for jobs.
Eventually, I got my friend Andy online with his first email account and showed him the basics of web browsing. I don’t drink and we got accustomed to doing a spot of web surfing with good coffee and carrot cake prior to going window shopping in Liverpool city centre while chatting about everything and nothing. While we were online this was 25 years ago, so there was no UK e-commerce beyond shareware software on Tucows, so going shopping was not ironic.
My front door to the web
Yahoo! and other web portals like Lycos and Excite borrowed design cues from a newspaper page with their multiple columns of news snippets, horoscopes and weather forecasts. But it lacked the salacious content and gaslighting of the modern web.
My job search weekly cycle
Week day evening: Monday looking at The Guardian for marketing jobs. At the time The Guardian was a good source of entry level agency roles. Thursday meant going through Campaign and PRWeek. By going through, I mean looking at their print copies.
The library had a network that allowed PCs to do printing to a laser printer. In addition there were terminals that the librarians used to arrange inter-library deliveries. This ran on a command line interface connecting to a common database shared by all Wirral libraries. So my job search was analogue.
Saturday morning: over to Liverpool to check for email responses and send new applications in.
Given that most people applying for the jobs would be sending applications through via post, using email even on a weekly basis provided me with an advantage as a job seeker.
The internet in print
Given that it was expensive to get online. I spent more time reading MacWorld, Byte magazine and Wired magazine talking about online life than I spent online at the time. I noted down websites to check out next time I visited the cyber cafe, after I had sent my emails.
My internet consumption mirrored a wider consumer patten 25 years ago, many people were excited by the idea of the internet before they had managed to get online. Getting online would follow a year or two later, partly due to the heavy direct mail campaign by early ISPs including AOL and CompuServe who sent CD-ROM discs to my parents every six weeks.
Even by pre-internet standards that was a direct mail campaign of unprecedented scale.
