Ged Carroll

Search results for: “trends”

  • WSJ Online tenth anniversary

    10th anniversary of WSJ Online

    The Wall Street Journal Online or as it calls itself the WSJ Online has been celebrating its tenth birthday with some retrospectives and future gazing.

    WSJ Online dot com disasters

    A couple of the articles caught my eye.The Best of the Worst by Kathryn Meyer (May 3, 2006) celebrates the suckiest ideas of the first dot com boom.

    CyberRebate

    CyberRebate did what it said on the tin; they charged you an outrageous price for an item and then promised you a rebate, they hoped to make money on the redemption drop-out – they were overwhelmed and drowned in a sea of debt.

    Digital currency

    Digital currency ideas (Beenz and Flooz) withered on the vine as they weren’t as universal as Mastercard or cash. PayPal survived because it kicked Western Union’s ass and we could all be credit-card merchants.

    iSmell

    iSmell was a device designed to release smells appropriate to the pages you surf (don’t even think about it, get your mind out of the gutter this instant) like some kind of b-movie experience enhancement craze of the 1950s.

    CueCat

    CueCat plugged into your PC (Windows only if you please) and allowed you to scan bar codes of magazines into your computer to get further information or content. This idea seems to have caught on in Japan with mobile phones and specialised software, so maybe they were too visionary?

    3Com Audrey

    The 3Com Audrey internet appliance was a great well engineered device killed by the ever decreasing price of PCs. I still rate its QNX-based OS and I like the product design on it.

    PointCast

    PointCast the push technology service that was a richer more engaging experience than RSS is today, but then I was sat at the end of a fat pipe whereas most users were on dial-up. Also marketers knowing the price of everything and the value of nothing used the service to carpet-bomb users with unwanted ads.

    Tech trends

    Tim Hanrahan’s piece on Tech’s 10-year Creep (May 8, 2006) brings out some interesting trends that have occurred. I have paraphrased and commented on his trends below

    Anytime, Anywhere: Push email and wireless internet access mean that getting online whilst traveling or wire-free on your couch or at Starbucks — is possible for $60 a month or so. However it eats into the work life balance.

    Think Better! Google basically.

    Putting Yourself Out There: Originally people liked their privacy, caller ID on phones was pushing the envelope in terms of social disclosure. Over the past five years people have gotten used to sharing personal information online. Chat rooms, forums, online dating followed by social-networking sites; to blogs and MySpace came to dominate. Easy-to-use tools, cheap to free storage and online social interaction brought out the pioneer spirit ‘Go web young man‘.

    The Post-Stuff World: Music downloads, ebooks, ripped movies. (But if its that post-stuff why is Amazon so successful selling books, everyone’s iPod is full of music ripped from CDs and people love their laptops, mobile phones, PDAs, crackberries, Nintendo and Sony handhelds). This techno-minimalism bollox didn’t wash with me.

    Free Information, Free People: People are exercising their free speech and there is a maelstrom of content out there that Technorati struggles to handle. The social web has replaced the techno web – (though when Soledad O’Brien hosted a show on MSNBC that featured a young Max Headroom-type avatar sidekick named Dev ten years ago (good gosh, was it that long ago?) was it precient of Second Life?) CNN now covers blog content as if it was matter-of-fact, though blogs often don’t have the same rigorous process behind them as well-written journalism.

    Picture of Soledad O’Brien courtesy of CNN.com. More related posts here.

  • Boxman online retail

    Boxman


    My first transaction online was registering and paying for a piece of shareware software at Kagi.com for my Mac whilst I was still in college. I can’t remember what it did now, but I remember that the author was a student at a Scottish university. The first physical item was bought from Boxman a few years later.

    e-dancer

    The first thing I purchased online in what most people would understand as e-commerce was a Kevin ‘Reese Saunderson CD under the name e-dancer from Boxman.com. I can remember why I loved Boxman.I had read about them in an article in the Sunday Times, it was a way of getting CDs from all over Europe in one place, Boxman would buy at the lowest price, consolidate their stock in one warehouse in Holland and pass on much of the savings to the consumer.

    (CDWOW have a similar approach and have incurred the wraith of the record industry who like to have keep up market barriers to maximise profit margins.)I picked up an import copy of the Troubleman soundtrack by Marvin Gaye, when I couldn’t get a UK copy on back order from HMV. The mix of choice and price the e-commerce killer application for me.

    Unfortunately Boxman.com unraveled for a number of reasons. Usability experts put it down the search function on the site being the only way for finding what you were looking for (although I had no trouble). Tony Salter, one of the directors in the business laid the fault at the foot of the software which controlled the supply chain of the site. In order to fulfill on its promise, Boxman needed to:

    • Track wholesale prices and cost of delivery across Europe, including comparison pricing for the same product with different national catalogue numbers
    • Organise shipping in the most effective and efficient manner
    • Track customer orders and trends
    • Calculate the most effective and efficient ways to ship goods

    This was on top of the complex website functions visible to the consumer. The system would be much more complex than your typical JD Edwards ERP set-up, so Boxman got some of the brightest names in IT to help out: IBM. The project seems to have been a learning experience for IBM as the software failed to deliver on its promise. Anyway, Slate.com have a timely reminder on the importance of logistics management, before we all get lost in reverie around web services revolutionising the online world. More related content here. 

  • That was 2005

    January 2005

    Bez won Celebrity Big Brother, ten years after the peak of the Happy Mondays. London creative team Lee and Dan made an Al Qeada inspired calling card for Volkswagen that managed to leak out on to the web. Analysts at Credit Suisse First Boston won the monthly award for stating the bleeding obvious. We did a bit of homegrown analysis with the help of information from Popbitch to work out just how much News International made from the Prince Harry Nazi pictures. We also found that the Watchman character that the rc personality most resembled was The Comedian, more details on testing your Watchman Personality Inventory here.

    February 2005

    Words of the month were Mum Truck and KAGOY (kids get older, younger). Hunter S Thompson killed himself and half the media world pretended that they were avid readers of his work. The books of the month were Michael Collins by Tim Pat Coogan and The Electric Kool-Aid Acid Test by Tom Wolfe (another pioneer of the gonzo school of journalism). The US Army released details around its successful word-of-mouth marketing campaign to attract recruits. America’s Army a realistic 3D game garnered interest in soldiering as a career and was far more fruitful than their television advertising campaigns. Bob Cringely highlighted how 25 billion USD needed to be invested by VC funds in the next 18 months or else they would lose their management fees. This of course wouldn’t have anything to do with the bubbling up of Web 2.0 would it? Carly Fiorina was finally ousted from H-P much to the relief of its employees. Sci-Fi London hosted a fantastic all-nighter of Shaw Brothers classics including Super Infra Man and Monkey Goes West.

    March 2005

    renaissance chambara turned 1 years-old. Forrester mapped out trends in consumer electronics for 2005. March’s word was Search Arbitrage. Seymour Hersh highlighted the Pentagon’s plans for axis-of-evil club member Iran. Hersh’s pioneering journalistic approach contrasted with general media malaise. The Sony PSP picked up a lot of interest on the web with some hailing it as the new iPod, I don’t think so…. And most importantly the rc towers local pub got recognised as Pub of the Year by the Evening Standard.

    April 2005

    PR gossip blog Spin Bunny was shut down for the first time as an unnamed PR agency called in the lawyers. Red Bull’s Art of Can exhibition brought a bit of culture to the Truman brewery. Word of the month is Kronenbourg. H-P manages to launch survey results that make them look foolish. There was less content overall as we were burning the midnight candle at work.

    May 2005

    Flying Records, one of the UK’s foremost dance record shops finally closed its shutters after ten years at the forefront of the scene, however its spirit lives on as Andrew Baker now champions new tracks online working for distributor Goya Music. Palm launched the LifeDrive and it didn’t look that impressive compared to an iPod, retail therapy was thus avoided. Michelle Delio was found to have made up some of her stories that she contributed to Wired News. The word of the month was Sachet Marketing.

    June 2005

    Country Music Television appoints a vice president of Dukes of Hazzard in a brilliantly executed PR campaign to promotes its re-runs of the original series. Omega releases its Planet Ocean watch – the watch that the Seamaster should be. WTF Apple goes Intel! Web 2.0 starts looking bubblicious. It was a few months since the Miami Winter Music festival and the Ibiza season was just starting to kick-off so a bumper month was had in the vinyl stakes. Michael Jackson is found not guilty, but the court of public opinion isn’t so sure. The word of the month is Mommy Consultant, Burson-Marsteller’s phrase e-fluential missed out because it was too close to effluent and we wouldn’t want you to be under the opinion that we thought all bloggers were full of sh!t now would we?

    July 2005

    Cracks start to show in the eBay edifice. Fatigue for consumerism starts to set in. Coke rolls out their Love poster campaign, arguably the best piece of creative this year. The ongoing rising price of oil gives Hubbert’s Peak a mainstream audience as consumers wake up to the fact that oil isn’t going to get any cheaper or more plentiful. The New York Times celebrated the tenth birthday of e-commerce.

    August 2005

    Wired issues its ten-year netrospective ‘celebrating’ the original of the bubble with the Netscape IPO. Citizen journalism sees its first cynical cash in with the launch of Scoopt, a picture agency for the general public and their camera phone. Paparazzi sleep easy though. Music industry bodies blame everybody but themselves for the continued under-performance of their industry. Bob Cringely launches his NerdTV series of interviews and Stussy’s 25th (XXV) anniversary collection is full swing. Towards the end of the month I managed to survive Silicon Valley. In Utah, the heavy mob is used to deal with kids listening to repetitive beats in an incident rather like the infamous police raid in Nelson near Blackburn back in the day. I am sure American’s everywhere feel safer already. The harvest of quality dance music on an acid house tip.

    September 2005

    Chigger is the word. Nick Love’s film The Business reminds us why the 1980s were so good and so crap at the same time. Palm previews a Windows device, Dell stumbles and I try hard not to snigger, its especially hard when some bright spark calls Dell’s answer to the iPod Shuffle the Dell Ditty and styles it like a Ronson lighter. Apple launches the iPod Nano and gadgeteers recoil in horror from the Motorola ROKR. Nestle re-releases the Texan bar. Geek-in-chief at Sun Microsystems, Jonathan Schwartz, appeals to the troops to stop leaking confidential news via their blogs; via a blog!

    October 2005

    Designers Burro shut up shop, while Criminal opens a Covent Garden boutique and Matmos see sense and re-release the Telstar lamp. Disgraced analyst Harry Blodgett starts his own blog. Super Southerner is the phrase of the moment. Spin Bunny gets shut down for the second time, this time it looks like its permanent as the entire site is removed from Typepad, speculation is that a South Bank based agency was responsible for letting loose the dogs of law. The tune of the moment is Tiger Stripes – Spirited Away. In a pre-Halloween push Burger King’s clumsy viral marketing efforts get unmasked by Slate.

    November 2005

    Lynx launches a bespoke perfume in conjunction with Oki-Ni, research shows that music downloads have plateaued proving the proving the point that you can only buy so much crap. Talking of crap, Hypercolour looks like it may be making a come back. AOL makes its first interesting move in years by taking TV to the web and my even have a good business model. The word is Shorty (at least according to DJ Tim Westwood).

    December 2005

    Christmas comes in with a whimper and Sony messes up a street marketing campaign for the PSP. rc floats the concept of a media bond and futures market to capitalise on the digitisation of content, the long tail and too much sloshing around waiting to be invested. Bootlegs mixes of Aretha Franklin and Pink Floyd move the feet so that the mind will follow. The word of the month is Uncanny Valley. Designers Terratag have some awesome gear in their latest fashion collection. Amazon take a Hermann Goring approach to email marketing in the final run-up to Christmas. A brief trip to Ireland left me with a number of contradictory observations about the state of the Celtic Tiger.

    Image courtesy of Sanrio. More related content here.

  • 3iYing & teen marketing

    3iYing

    A design and marketing company called 3iYing has enlisted the help of 15 – 25 year old girls to help develop more effective marketing strategies.Earlier this year a group of 8 young women enlisted by 3iYing walked into the Virgin Mobile office and told them their teen marketing strategy was all wrong. The girls pointed out that pay-as-you-go tariffs cost too much for teen girls who usually resort to using ‘guilt-tactics’ on their parents to get them to pay.

    3iYing spurs guilt marketing

    Virgin listened and subsequently ran a campaign in CosmoGIRL that included tear out phones that allowed teens to make fake calls in front of their parents, thereby pushing their ‘guilt button’. 3iYing’s Chief Executive Heidi Dangelmaier came up with this approach having been a leading voice in girl market trends. The teen demographic has increased by 17 per cent over the last 10 years, Moreover the financial muscle of these teens in terms of home spending is growing even faster.

    Companies like Virgin, realising they cannot properly relate to this market are turning to alternative approaches like that offered by 3iYing. User-centred design and marketing has always proved a successful approach, by designing relevant services and consumer experiences. By listening to what teens really want will make for more compelling, teen-centric brands and products.

    Teens also provide insights into their parents, who were the best people to advise on how to manipulate the parents. Parents still hold the purse strings, but teens are the key to accessing their spend. Kudos to Steve. More related content here.

    Update: USA Today has an article about Gen Y in the workplace, basically they want a dot.com style work environment with a decent pension plan. Sounds similar to Gen X really, apart from the fact they are more mouthy and high maintenance. Kudos to Blake Barbera.

  • Running Money by Andy Kessler

    Andy Kessler’s Running Money, Hedge Fund Honchos, Monster Markets And My Hunt For The Big Score is a well written set of memoirs from a technology fund manager. Together with his partner-in-crime Fred Kittler, Kessler managed to survive the highs and lows of the technology industry in the late 1990’s, he tells the story in a very articulate way that is as powerful as Robert X Cringely’s book Accidential Empires. The expansion of the tech sector is told using the industrial revolution as an analogy.

    One of the first things portrayed in Running Money (and other books) is that the tech sector actually revolves around a relatively small group of people. In addition to writing his memoirs Kessler tries to make sense of it all and proves very illuminating to readers. In this respect it is far better than The New New Thing by Michael Lewis.

    Post-industrial, IP-driven economy

    The book looks beyond the technology sector to put a positive spin on the huge US deficit. Running Money explains that America is now an IP economy and assumes that the developing world will follow on behind as a wave sweeps across national borders moving the economic status through hunter gatherer, agriculture/extractive, industrial, service and intellectual property economies. In some respects the US with its IP economy is following Europe; what is the Swiss banking system, LVMH’s luxury brands and the continents big pharmaceutical firms if not part of an IP ecosystem?

    Conclusion

    I would recommend anybody to read Kessler’s book. I thought I would end however on some of the differences in viewpoint I have with his writing. Where some of Kessler’s writing differs from my own perspective is when he outlines his analysis of the current state of affairs and some of his future vision:

    • Kessler considers markets to be a perfect instrument in the long term; which I am not convinced about at all. Think the great depression, the S&L debacle of the 1980s for instance, markets can break and require occasional interference
    • The neat model of China being an industrial workshop for US intellectual property is simplistic. China is fast moving into building its own brands from mobile handsets to luxury watches (the first Chinese astronaut went into space with a relative expensive Chinese brand of chronograph. China and India has a huge film industry. It isn’t only China either, Japan is now a source of numerous fashion trends, hot movies in Korea have their scripts optioned by Hollywood, some of the best advertising creative teams come from South America and India)
    • Kessler talks about the entertainment industry as being part of this US IP powerhouse but this fails to see the many flaws and mismanagment in the music, media and film industries that make Worldcom seem well managed. The RIAA and MPAA have hid behind piracy to hide a deeper malaise highlighted in Michael Wolf’s Autumn of the Moguls
    • Kessler doesn’t talk about what the inevitable post-intellectual property economy looks like

    More book reviews here.

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