Google Answers decides to close up shop – Google Answers is an attempt to create high quality material for knowledge search and a monetisation model at the same time. At the top end, Google Answers looked like consultancy on the cheap. Given the size of the core Google business versus other media opportunities Google Answers was never going to be big. However closing Google Answers seems to be less a criticism of knowledge search and more a broader retrenchment to only focus on ‘Google-sized’ opportunities – effectively ossification of the business.
Design
x0xb0x– amazing improvement by German designers on Roland’s iconic TB-303
Health Disparities Persist for Men, and Doctors Ask Why – New York Times – health disparities for men exist in all socioeconomic groups, all are doing poorly in terms of health. Health disparities for men is a multi-factorial problem including economic marginality, adverse working conditions, and gendered coping responses to stress. Which can lead to high of health-damaging behaviours and an aversion to health-protective behaviours. Will equality for women drive similar effects on their health to what is occurring in health disparities for men? More health related content here.
The Wall Street Journal Online or as it calls itself the WSJ Online has been celebrating its tenth birthday with some retrospectives and future gazing.
WSJ Online dot com disasters
A couple of the articles caught my eye.The Best of the Worst by Kathryn Meyer (May 3, 2006) celebrates the suckiest ideas of the first dot com boom.
CyberRebate
CyberRebate did what it said on the tin; they charged you an outrageous price for an item and then promised you a rebate, they hoped to make money on the redemption drop-out – they were overwhelmed and drowned in a sea of debt.
Digital currency
Digital currency ideas (Beenz and Flooz) withered on the vine as they weren’t as universal as Mastercard or cash. PayPal survived because it kicked Western Union’s ass and we could all be credit-card merchants.
iSmell
iSmell was a device designed to release smells appropriate to the pages you surf (don’t even think about it, get your mind out of the gutter this instant) like some kind of b-movie experience enhancement craze of the 1950s.
CueCat
CueCat plugged into your PC (Windows only if you please) and allowed you to scan bar codes of magazines into your computer to get further information or content. This idea seems to have caught on in Japan with mobile phones and specialised software, so maybe they were too visionary?
3Com Audrey
The 3Com Audrey internet appliance was a great well engineered device killed by the ever decreasing price of PCs. I still rate its QNX-based OS and I like the product design on it.
PointCast
PointCast the push technology service that was a richer more engaging experience than RSS is today, but then I was sat at the end of a fat pipe whereas most users were on dial-up. Also marketers knowing the price of everything and the value of nothing used the service to carpet-bomb users with unwanted ads.
Tech trends
Tim Hanrahan’s piece on Tech’s 10-year Creep (May 8, 2006) brings out some interesting trends that have occurred. I have paraphrased and commented on his trends below
Anytime, Anywhere: Push email and wireless internet access mean that getting online whilst traveling or wire-free on your couch or at Starbucks — is possible for $60 a month or so. However it eats into the work life balance.
Think Better! Google basically.
Putting Yourself Out There: Originally people liked their privacy, caller ID on phones was pushing the envelope in terms of social disclosure. Over the past five years people have gotten used to sharing personal information online. Chat rooms, forums, online dating followed by social-networking sites; to blogs and MySpace came to dominate. Easy-to-use tools, cheap to free storage and online social interaction brought out the pioneer spirit ‘Go web young man‘.
The Post-Stuff World: Music downloads, ebooks, ripped movies. (But if its that post-stuff why is Amazon so successful selling books, everyone’s iPod is full of music ripped from CDs and people love their laptops, mobile phones, PDAs, crackberries, Nintendo and Sony handhelds). This techno-minimalism bollox didn’t wash with me.
Free Information, Free People: People are exercising their free speech and there is a maelstrom of content out there that Technorati struggles to handle. The social web has replaced the techno web – (though when Soledad O’Brien hosted a show on MSNBC that featured a young Max Headroom-type avatar sidekick named Dev ten years ago (good gosh, was it that long ago?) was it precient of Second Life?) CNN now covers blog content as if it was matter-of-fact, though blogs often don’t have the same rigorous process behind them as well-written journalism.
Picture of Soledad O’Brien courtesy of CNN.com. More related posts here.
A couple of interesting artifacts that I found online and wanted to share with y’all.First up, video conferencing, why is it so crap and what are you going to do about it?
Ok, we’ve had video online, we’re now living in an age of pretty much ubiquitous broadband, why do we stop with using our VoIP client of choice and use video instead.Well there is the network side of things: IP networks provide a ‘best effort’ service so the signal may be come degraded. All the pixels will get to the other end eventually but they won’t get there in the right order and the latency of the signal will depend on the slowest part of network travel that they have to make through the internet ‘cloud’ no matter what kind of pipe you have between you and your local telephone exchange, wireless hub or cable television outfit. Look at video streaming, it has errors and flaws in its signal even on my 2MB pipe AND the signal is buffered to smooth out these glitches like a CD player. With real-time interactive video conversations that is not a technical option.
Also you may not want to have the person see you as well as speak to you, imagine if you have a bad hair day or want to lie?
The third factor is a much more basic human system and the best way of illustrating it is by looking at the picture above. Notice how you don’t have eye contact with the people that you have a conference with because the camera’s perspective is slightly different to the view you would have if it were a real-world conversation. Notice how the men on the left and right are looking above their screens and the ladies are looking below, this is just enough for you to notice and process at a low level. It doesn’t feel natural, the conversation won’t flow as well as a real-world sit down would because the eye contact feels wrong.
This is why video conferencing can feel so wrong, even Apple’s attempt at correcting it with a small mirror picture (the one at the bottom) to see how you look to the callers feels wrong.
Historically the way to do that is to have the difference between camera angle and the viewing angle of the screen as small as possible. This was achieved by using big TV screens with a camera on top and the participant perched at the end of a big conference table at the other end of the room. That’s why big oil companies and George Bush love video conferencing but you’re not likely to see it adopted en masse in UK homes soon.
Its also not exactly the most elegant solution, which the reason why I was really intrigued by this Apple patent which I saw courtesy of those nice people at AppleInsider.
Imagine where the screen viewing area was the camera with camera elements squeezed in between the pixels on your LCD. The back-light would provide the ambient light required for the picture, you an have eye contact with whoever you are speaking with without living in a mansion and having a conference table the size of a small yacht.
In theory this principle would also work with on mobile screens (at a lower quality-level), televisions etc. On the scary side it would also allow the omni-present two-way tele screens for surveillance like Orwell’s Nineteen Eighty-Four. More content here.
Web 2.0 and the Enterprise
News.com have an interesting article Web 2.0 meets the enterprise how companies like IBM and Visible Path are using technologies like social networking, RSS feeds and wikis to help large companies build IT systems. News.com make a big show of how these ‘consumer’ (their word, not mine) technologies are changing the enterprise software landscape.In addition, Forrester sent out an email newletter talking about how service-orientated architecture (SOA) (simply put: enterprise-grade web 2.0-type technologies) are having an accelerated take-up with happy IT directors to be found everywhere.
The truth is more complex than the News.com story about how the kids are showing big business the way, the process is much more complex.
AJAX is generally a hard thing to do well so it is interesting that Michael Robertson is selling AJAX-based web services through ajaxLaunch and looking to use AJAX as a way of providing applications and widgets on top of an OS. Its an interesting take from a business head on all the utopian dreams such as the network computing meme or Netscape’s ‘the browser is the OS’-hype back in the day and an ideal way for novices to get web 2.0 see his ‘everything is moving to the cloud’ keynote here which also has a good product demo (RealPlaya required).
Nice definition of what AJAX means to marketing people – ‘rich web applications right to your computer’.
I first came across the day pass concept with Salon.com, its an interesting compromise between subscription content and ‘free content’. First of all, with the possible exception of consumer homepages there’s little free content on the web. Content that you don’t have to pay for has advertisements around the sides of the pages and in the text, these are often paid for on a ‘per click’ basis.
Self described ‘premium’ publications like the Financial Times and The Wall Street Journal go for a walled-garden approach where you have a paid for subscription and they vend the content out.
The day pass says my content is valuable; however if you engage with my sponsor, they will pay for your access to my content over the next 24-hours. It means I have a moral contract with them to listen to their sponsor (and actually Aviva the insurance company did a smart bit of work by tailoring their content to deliver their message to an Economist reader whilst at the same time getting over their positioning as a progressive innovative company), I understand the ‘real value’ of the content that I get to look at AND the publisher remains relevant to a modern net audience rather than trapped in the dead forest business.
As Oscar Wilde said it is better to be talked about than not be talked about; in the online world, getting talked about means that you have to be accessible. Bloggers will tend not to blog about sites were people cannot go and see the content in context, for instance I have reduced the number of links I have to New York Times stories because of their part-way subscription model.
During my day pass tour of the Economist, I came across a series of trend articles and a number of interesting podcasts for download touching on some of the editorial teams hot topics for 2005: economic change
The future of the oil market by oil maven Daniel Yergin (I recommend his book The Prize which is a history of the petroleum sector as excellent reading)