Cocaine Cowboys by Nicola Tallant tells the story of the Kinahan organisation. The Kinahan organisation is a group that wholesales and retails illegal drugs in association with other organised crime groups. Tellant explains how deprivation, geography and economic growth fuelled drug trafficking and abuse in Ireland. Isolated council estates and economic hardship drove a heroin epidemic. The subsequent Asian Tiger economy only uplifted young professionals who then were a ripe market for cocaine. Cocaine added to Ireland’s already difficult relationship with alcohol use and abuse.
Crime journalism such as this is popular in Ireland because it is so concentrated through blood and marriage ties. We don’t have the kind of diversity that the British criminal underworld has. This means that it’s much more ‘relevant’ to Irish society.
But the book title itself is very interesting. There is a clear parallel to the scale of the cross-border drug trade between the US and Mexico.
Irish country music star Daniel O’Donnell courtesy of TG4
But there is also an underlying western theme across Irish culture. The vast majority of us are at most a few generations from the farm. We have had hard times which is why country music appealed and even morphed into a localised genre Country and Irish popular in rural areas and amongst lorry drivers (or in American truck drivers that drive ‘semis’.)
Tallant’s stance is definitely anti-Kinahan; but the book title Cocaine Cowboys gives them the hero status and taps deeply into the mainline that the cowboy and related elements like country music have into Irish culture at home and abroad. Cocaine Cowboys might be the inspiration for the next generation to replace the Kinahans.
If you want to know more beyond the book Nicola Tallant and her colleagues at Irish tabloid the Sunday World host a podcast called Crime World.
After peak woke, what next? The Economist – in the past decade, a form of wokeness has arisen on the illiberal left which is characterised by extreme pessimism about America and its capacity to make progress, especially on race. According to this view, all the country’s problems are systemic or structural, and the solutions to them are illiberal, including censorship and positive discrimination by race. This wokeness defines people as members of groups in a rigid hierarchy of victims and oppressors. Like the Puritans of old, adherents focus less on workable ideas for reducing discrimination than on publicly rooting out sinful attitudes in themselves and others (especially others). The Economist has analysed how influential these ideas are today by looking at public opinion, the media, publishing, higher education and the corporate world. Using a host of measures, we found that woke peaked in 2021-22 and has since receded. For example, polling by Gallup found that the share of people who worry a great deal about race relations climbed from 17% in 2014 to 48% in 2021, but has since fallen to 35%. Likewise, the term “white privilege” was used 2.5 times for every 1m words written by the New York Times in 2020. Last year it was used 0.4 times per 1m words. – Of course, woke’s failure could be viewed by proponents as a sign of deep-rooted systemic prejudice
Economics
Why Britain has stagnated? | Foundations – this reads true and hits hard. My parents came to the United Kingdom when the motorway network was being built, power stations were being constructed and the first generation of nuclear submarines were being constructed. In London the Victoria line was constructed. Now the UK struggles to build any infrastructure and its strategic industrial capabilities have been hollowed out or disappeared.
FMCG
Unilever moves on ‘sub-par’ marketing | WARC – That means consistent execution in marketing innovation, marketing quality, proposition sharpness, execution of pricing, execution of distribution. Fernandez suggested that, on a scale of 1-10, the business is currently at around six but needs to get to eight or nine (“ten doesn’t exist”). A&P spending is increasing as a proportion of revenue, from 13% in 2022, to 14.3% in 2023, and 15.1% in H1 2024. “There is an implicit recognition that our level of investment was not in line with our ambition of volume growth,” he said. That increased investment is not there to fund a growing volume of marketing content, he added. “I’m much more concerned about the quality of the stuff that we put in the market than the amount”. And that also means a focus on brand-building. “We see other people putting much more focus on promotional pricing,” he said, “but we always will prefer to invest in long-term, equity-building activities.” – CFO burns marketing teams ‘I believe our marketing was subpar”
Is marketing entering its ‘era of less’? | WARC – based on Gartner CMO surveys marketers are increasingly being seen as cost centres and are being asked to do more with less which is affecting mar tech spend, staffing and agency spend.
Innovative research that literally put people in the driver’s seat | WARC – More than half of strategists (59%) are integrating AI into their strategy development process in a cautiously progressive way. They need to identify the skills that AI can’t replace, such as getting buy-in for a strategy, and double down on them. Speedy access to research and insight (74%) and streamlining repetitive tasks (74%) are the top opportunities strategists see in leveraging AI in the strategy process.
Future of Strategy 2024: Synthetic data – speedy saviour or another example of the industry’s arrogance? | WARC – it’ll be useful when time is of the essence, and you want to ‘speak’ to people and get their thoughts on your hypotheses, ideas or campaigns. In that scenario, I can see how that approach may replace an ad-hoc focus group set up hastily in the agency’s boardroom. But we’re not here purely to understand people. If the role of communications is to move people emotionally, shouldn’t we also be here to feel people? As Richard Huntington, CSO of Saatchi & Saatchi says: “You can’t feel data.” The beauty of humans (and the beauty of ethnography) is that so often it’s not what we say that powers an ‘insight’ or a strategy, a campaign or some NPD… it’s what people don’t say. It’s the nods and winks, the gestures, the objects with meaning they have in their homes and in their lives. That texture isn’t picked up by a typical conversation – be that with synthetic data or in a focus group. These feelings that are elicited from ethnography are the special sauce that can separate the wheat from the chaff.
Home | LibreOffice – Free and private office suite – Based on OpenOffice – Compatible with Microsoft – I have 35 years of content saved, and LibreOffice can open them all. When you’ve been writing for years, your manuscript formats will often be obsolete (though I’ve tried to make decisions that make my poems available platform agnostic, such as using plaintext, but line breaks and stanza breaks don’t always translate well in markdown). LibreOffice is an incredible tool for opening 25 year old wordperfect files when I need them.
Apple Knew Where the Puck Was Going, But Meta Skated There – the PAN or personal area network has been talked about for 20+ years. What this misses is that the Orion glasses were possible thanks to silicon carbide lens which are a non-trivial thing to manufacture at scale
I discovered something at the end of last year. The belatedly missed Yahoo Pipes was, in fact, officially called “Pipes by Yahoo.” I made that mistake, despite being well-versed in the brand guidelines, having spent a year working there with a copy consistently at my side.
Now, why this journey down the memory superhighway? That’s a valid question. The inspiration for this post came from Bradley Horowitz’s initial post on Threads. (I had to go back and re-edit the reference to post from tweet to include it in the previous sentence, force of habit). In his post, Bradley shared the history of Pipes by Yahoo. I’m acquainted with Bradley from my time at Yahoo!. During that period, he was one of the senior executives in Jeff Weiner’s Yahoo! Search and Marketplace team.
Consider this article as complementary to the Pipes by Yahoo history that Bradley pointed out. I will share the link where it makes sense to go over and read it in my depth. My commentary provides context prior to Pipes by Yahoo launching, the impact it had and why it’s pertinent now.
Origins
To comprehend Pipes by Yahoo, a fair amount of scene-setting is necessary. The contemporary web experience is now a world apart from the open web of Pipes, just as Pipes was distant from the pre-web days of the early 1990s.
Boom to bust
During the mid-1990s through the dot-com bust, Yahoo! generated substantial revenue from various sources, with online display advertising being the most pivotal. Launching a blockbuster film from the late 1990s to the early 2010s often involved a page takeover on Yahoo! and featuring the trailer on the Yahoo! Movies channel and Apple’s QuickTime.com. A similar approach applied to major FMCG marketing campaigns, with large display advertising initiatives.
Yahoo! profited significantly during this period, as the internet was the new trend, and display advertising was a cornerstone for brand building. Money was spent generously, akin to contemporary budgets for influencer marketing programmes.
Yahoo! occupied a space between TV, magazine advertising, and newspaper advertising. The design of the My Yahoo! page mirrored the multi-column layout of a traditional newspaper.
Similar to a newspaper, Yahoo! developed various departments and services:
Search
News (including finance)
Music services
Shopping, featuring a store for small businesses, auctions, and a shopping mall-type offering
Sports
Communications (email, instant messaging, voice calls, early video calling)
Web hosting
Then came the dot-com crash. Advertising revenue plummeted by around a third to 40 percent, depending on who you ask. Deals like the acquisition of Broadcast.com shifted from appearing speculative and experimental to extravagant wastes of money as the bust unfolded. This experience left scars on the organization, restraining the size of deals and the scope of ambition. Opportunities were second and third-guessed.
Yahoo! Europe narrowly survived, thanks to a white-label dating product. Love proved to be a more dependable revenue source than display advertising. A new CEO from the media industry was appointed to address shareholder and advertiser concerns.
The advertising industry was in a constant state of learning. Performance marketing emerged as a significant trend, and search advertising gained prominence.
The initial cast in this story
Weiner was hired into Yahoo! by then CEO Terry Semel. Semel knew Weiner from his work getting Warner Brothers into the online space.
Yahoo! had started getting serious about search by acquiring a number of search technology companies and hiring talented people in the field. Bradley Horowitz had found an image and video search startup called Virage and joined Yahoo! (a year before I got there) as director of media search.
There was former Overture executive Tim Mayer who was VP of search products and drove an initiative to blow out Yahoo!’s search index as part of a feature and quality battle with Google, Bing and Ask Jeeves. It was a great product, but with the best effort in the world we didn’t have the heat. The majority of Yahoos internally used Google because of muscle memory.
Vish Makhijani was ex-Inktomi and was VP – international search and has more of a focus on operations. He worked on getting non-US Yahoo! users feature parity – at least in search products.
Former Netscaper, Eckhart Walther was the VP in charge of product management.
Aside: where did Ged sit?
Where did I sit? Low on the totem pole. To understand my position in the organisation, imagine a Venn diagram with two interlocking circles: the European central marketing team and Vish’s team. I would have sat in the interlocking bit. If that all sounds confusing, yes it was.
Search wars and web 2.0
Pipes by Yahoo emerged from the confluence of two technological trends that developed in parallel, extending all the way to early social media platforms.
Search wars
I had been discussing the prospect of working at Yahoo! with a couple of people since around 2003. I had an online and technology brand and product marketing background. I had been blogging regularly since late 2002 / early 2003 and managed to incorporate online reviews and forum seeding into campaigns for the likes of Aljazeera and BT. The business was emerging from survival mode. As an outsider, it wasn’t immediately apparent how precarious Yahoo!’s situation had been. However, the threat posed by Google was undeniable.
At that time, Google didn’t have the extensive workforce it boasts today. One of my friends served as their PR person for Europe. Nevertheless, Google had embedded itself into the zeitgeist, seemingly launching a new product or feature every week. If there wasn’t a new product, stories would sometimes ‘write themselves,’ such as the time the face of Jesus was supposedly found on Google Maps photography of Peruvian sand dunes. The closest contemporary comparison might be the cultural impact of TikTok.
The geographical impact of Google’s cultural dominance was uneven. In the US, Yahoo! was a beloved brand that many netizens were accustomed to using. Yahoo! held double the market share in search there compared to Europe. Part of this discrepancy was due to Europeans coming online a bit later and immediately discovering Google. But Google didn’t do that well with non-Roman derived European languages like Czech. It has similar problems with symbolic languages like Korean, Chinese and Japanese.
Google explosion
I can vividly remember the first time I used Google. At that time I was using a hodge podge of search engines, usually starting with AltaVista and then trying others if I didn’t get what I wanted. This was before tabbed browsers were a thing, so you can imagine how involved the process became.
Google appeared in an online article, which I think was on Hotwired some time during late 1998, less than a year after it had been founded. I clicked on a link to use the search engine. Google looked every different to now. It had a clean page with three boxes beneath. The first one was a few special searches, I think one of them was Linux-related, which tells you a lot about the audience at the time. The second was set of corporate links including a link explaining why you would want to use Google – although experiencing one search was enough for most people that I knew. The final box was to sign up to a monthly newsletter that would give updates on what developments Google was up to.
From then on, I very rarely searched on Alta Vista, though my home page was still My Excite for a long time. This was more because I had my clients news set up on the page already and they had decent finance overage at the time.
The difference in searches was really profound, there were a number of factors at work:
Google’s approach seemed to give consistently better results than the vectored approach taken by Excite or AltaVista.
There was no advertising on the SERP (search engine results page), but that was to soon change.
You could use very directed Boolean search strings, which isn’t possible any more since Google optimised for mobile.
Search engine optimisation wasn’t a thing yet.
The web while seeming vast at the time, was actually small compared to its size now. Web culture at the time was quirky and in aggregate nicer and more useful than it is now. Part of this was was down to the fact that early web had a good deal of 1960s counterculture about it. Wired magazine would write about the latest tech thing and also profile psychedelic experimenters like Alexander Shulgin. Cyberpunk, rave and psychedelic tribes blended and found a place online. You can see the carcass of this today with Silicon Valley’s continued love of Burning Man. (Note: there were rich dark seams if that was the kind of thing you were into. There wasn’t the same degree of social agglomeration that we now have, nor were there algorithms that needed constant new content to feed diverse realities.)
Content creation on the web was harder than it is now. Blogging was at best a marginal interest, the likes of Angelfire, AOL Hometown, Geocities and Tripod provided free hosting, but you couldn’t put up that much content to pollute the search index even if you wanted to.
The impact was instantaneous and by early 1999, it was much a part of the nascent netizen culture as Terence McKenna.
McKenna spent the last bit of his life interrogating the search engine for four to five hours a day. He was convinced that the online world it provided access to represented some sort of global mind.
Sometimes he treats the Net like a crystal ball, entering strange phrases into Google’s search field just to see what comes up. “Without sounding too cliché, the Internet really is the birth of some kind of global mind,” says McKenna. “That’s what a god is. Somebody who knows more than you do about whatever you’re dealing with.”
As our society weaves itself ever more deeply into this colossal thinking machine, McKenna worries that we’ll lose our grasp on the tiller. That’s where psychedelics come in. “I don’t think human beings can keep up with what they’ve set loose unless they augment themselves, chemically, mechanically, or otherwise,” he says. “You can think of psychedelics as enzymes or catalysts for the production of mental structure – without them you can’t understand what you are putting in place. Who would want to do machine architecture or write software without taking psychedelics at some point in the design process?”
A year after that McKenna interview, Google was running over 5,000 Linux servers to power the search engine.
At first, Google also powered search on some of the web portals and saw itself as a competitor to search appliance businesses like Inktomi and Autonomy. The advertising kaiju started operation in 2000 and it was tiny. This violated patents held by GoTo.com – a business subsequently acquired by Yahoo!.
Post-bust
Once Yahoo! had disentangled itself from the carnage of the dot com bust, search was a much bigger deal. And Google had become a behemoth in the space of a few years. In 2002, Google launched Google News – a direct challenge to web portals like Yahoo!, MSN and Excite. Around about this time Google started to be used as a verb for using a web search engine.
While display advertising had taken a dive, search advertising had took off for several reasons:
It was performance marketing, even when a business is just surviving sales are important
Behavioural intent – if you were searching for something you were likely interested in it and may even purchase it
So easy to do at a basic level, even small and medium sized businesses could do it
Advertising dashboard – Google did a good job at helping marketers show where the advertising spend had gone.
We’ll ignore on the difficult facts for the time being, for instance:
The role of brand building versus brand activating media
What attribution might actually look like
That Google advertising is a rentier tax, rather than a business generator
Google listed on the stock market in August 2004. Investors ignored governance red flags like the dual share structure so the founders could retain voting rights.
Yahoo! in the search wars
Yahoo! had come out of the dot com bust battered but largely intact. Yahoo! was scarred in a few important ways.
Identity crisis
Yahoo! came about pre-Judge Jackson trial when Microsoft spread terror and fear into the boardroom of most sensible technology companies. I know that sounds weird in our iPhone and Android world. Rather than the bright cuddly people who give us Xbox, it was a rabid rentier with a penchant for tactics that organised crime bosses would have approved of. It took a long time to work that out of their system.
Another big factor was the fear of Microsoft. If anyone at Yahoo considered the idea that they should be a technology company, the next thought would have been that Microsoft would crush them.
It’s hard for anyone much younger than me to understand the fear Microsoft still inspired in 1995. Imagine a company with several times the power Google has now, but way meaner. It was perfectly reasonable to be afraid of them. Yahoo watched them crush the first hot Internet company, Netscape. It was reasonable to worry that if they tried to be the next Netscape, they’d suffer the same fate. How were they to know that Netscape would turn out to be Microsoft’s last victim?
Paul Taylor – ex Yahoo and founder of Y-Combinator
Yet Yahoo! went on to hire media mogul Terry Semel as it went through the dot com bust, shows that this thinking must have coloured views somewhat.
Cheque book shy
Even Mark Cuban would admit that Broadcast.com was not worth the billion dollar price tag that Yahoo! paid for it. It was a high profile mistake at the wrong point in the economic cycle which haunted Yahoo! acquisition plans for years. Which is one of the reasons why may have Yahoo! dropped the ball when it had the chance to buy Google and Facebook.
The game has changed
But the game had changed. Display advertising was no longer as profitable as it had been. Search advertising was the new hotness, fuelled by online commerce. By early 2004, Yahoo! is confident enough in its own search offering to drop Google who had been providing its search function.
Yahoo! acquired search appliance business Inktomi in 2002 and then Overture Services in 2003. Overture services provides the basic ad buying experience for Yahoo! search advertising.
In 2004, Yahoo! realises having search is not enough, you have to offer at least as good as product as Google, if not better. This is where Tim Mayer comes in and for the next couple of years he leads a project to build and maintain search parity with Google.
You had a corresponding project on the search advertising side to bring the Overture buying experience up to par with Google with a large team of engineers. That became a veritable saga in its own right and the project name ‘Panama‘ became widely known in the online advertising industry before the service launched.
Search differently
Googling is a habit. In order to illicit behavioural change you would have to
Have an alternative
Change what it means to search in a positive way
Yahoo! approached this from two directions:
Allowing different kinds of information to be searched, notably tacit knowledge. I worked on the global launch of what was to become Yahoo! Answers, that was in turn influenced by Asian services notably Naver Knowledge IN. This approach was championed internally by Jerry Yang.
Getting better contextual data to improve search quality providing a more semantic web. This would be done by labels or tags. In bookmarking services they allowed for a folksonomy to be created. In photographs it provided information about what the pictures or video content might be, style or genres, age, location or who might be in them.
Web 2.0
Alongside a search war there was a dramatic change happening in the underpinnings of the web and how it was created. While the dot com bust caused turmoil, it also let loose a stream of creativity:
Office space was reasonably priced in San Francisco only a couple of years after startups and interactive agencies had refurbished former industrial buildings South of Market Street (SoMo).
Office furniture was cheap, there was a surplus of Herman Miller Aeron chairs and assorted desks floating around due to bankruptcies and lay-offs.
IT and networking equipment was available at very reasonable prices on the second hand market for similar reasons. You could buy top of the range Cisco Catalyst routers and Sun Microsystems servers for pennies on the dollar that their former owners had paid for them less than one computing generation before. This surplus of supplies be bought online from eBay or GoIndustry.com.
Just in time for the internet boom wi-fi had started to be adopted in computers. The first wi-fi enabled laptop was the Apple iBook. Soon it became ubiquitous. Co-working spaces and coffee shops started to provide wi-fi access connected to nascent mainstream broadband. Which meant that your neighbourhood coffee shop could be a workspace, a meeting space and a place to collaborate. We take this for granted now, but it was only really in the past 25 years that it became a thing. It also didn’t do Apple’s laptop sales any harm either.
Open source software and standards gave developers the building blocks to build something online at relatively little financial cost. Newspapers like the Financial Times would have spent 100,000s of pounds on software licences to launch the paper online. In 2003, WordPress was released as open source software.
Amazon launched its web services platform that allowed developers a more flexible way for putting a product online.
The corresponding telecoms bust provided access to cheaper bandwidth and data centre capacity.
All of these factors also changed the way people wrote services. They used web APIs building new things, rather than digital versions of offline media. APIs were made increasingly accessible for a few reasons:
Adoption of services was increased if useful stuff was built on top of them. Flickr and Twitter were just two services that benefited from third party applications, integrations and mashups. Mashups were two or more services put together to make something larger than the ingredients. The integration process would be much faster than building something from scratch. It worked well when you wanted to visualise or aggregate inputs together.
Having a core API set allowed a service to quickly build out new things based on common plumbing. Flickr’s APIs were as much for internal development as external development. Another example was the Yahoo! UK’s local search product combining business directory data, location data and mapping.
There was also a mindset shift, you had more real-world conferences facilitating the rapid exchange of ideas, alongside an explosion of technical book publishing. One of the most important nodes in this shift was Tim O’Reilly and business O’Reilly Publishing. Given O’Reilly’s ringside seat to what was happening, he got to name this all web 2.0.
Finally, a lot of the people driving web 2.0 from a technological point of view were seasoned netizens who had been exposed to early web values. The following cohort of founders like Mark Zuckerberg were more yuppie-like in their cultural outlook, as were many of the suits in the online business like Steve Case or Terry Semel. But the suits weren’t jacked into the innovation stream in the way that Zuckerberg and his peers – but that would come later.
This was the zeitgeist that begat Pipes by Yahoo.
The approach to a new type of search needed the foundational skills of web 2.0 and its ‘web of data’ approach. Yahoo! acquired number of companies including Flickr, Upcoming.org and Delicious. At the time developers and engineers were looking to join Yahoo! because they liked what they saw at Flickr, even though the photo service was only a small part of the roles at the business.
Web 2.0 talent
The kind of people who were building new services over APIs were usually more comfortable in a scrappy start-up than the large corporate enterprise that Yahoo! had become. Yet these were the same people that Yahoo! needed to hire to develop new products across knowledge search, social and new services.
There were some exceptions to this, for instance the 26-person team at Whereonearth who operated a global geocoded database and related technology had a number of clients in the insurance sector and Hutchison Telecom prior to being acquired by Yahoo!. The reason why Yahoo! became so interested was a specific Whereonearth product called Location Probability Query Analyser. The technology went on to help both the Panama advertising project and Yahoo! search efforts. George Hadjigeorgiou was tasked with helping them get on board.
I knew some of the first Flickr staff based out of London, they sat alongside technologist Tom Coates who would later work on FireEagle. They all sat in a windowless meeting room on a floor below the European marketing team sat in.
Most people didn’t even know that they were there, working away thinking about thinks like geotagging – a key consideration in where 2.0 services and mobile search.
Going over to the Yahoo! campus in Sunnyvale made it clear to me that the difference in cultural styles was equally different over there, from just one cigarette break with Stewart Butterfield of Flickr.
Secondly, there was the locale. The best way I found to help British and Irish people get the environment of Silicon Valley was to describe it as a more expansive version of Milton Keynes with wider roads and a lot more sunshine. One of the biggest shocks for me on my first visit to the Bay Area was how ordinary Apple and Google’s offices felt. (This was 1 Infinite Loop before Apple Park construction started). The canopy over the main building entrance looked like an airport Novotel, or every shopping centre throughout the UK.
In the same way that Milton Keynes is not London; Silicon Valley’s quintessential campus laden town Sunnyvale is not San Francisco.
This is not the dystopian doom spiral San Francisco city of today with failed governance and pedestrianisation projects. At this time, San Francisco was on the up, having been clobbered by the dot com bust in the early noughties, financial services had kept the city ticking over. Technology was on the rise again. Home town streetwear brand HUF was making a name for itself with its first shop in the Tenderloin, the DNA Lounge had consistently great nights from west coast rave and goth sounds to being a haven for mashup culture with its Bootie nights.
There was great cinemas, vibrant gay night life and the sleaze of the Mitchell Brothers O’Farrell theatre. The Barry Bonds era San Francisco Giants won more than their fair share of baseball matches.
If Yahoo! were going to keep talent, they’d need a place in the city. It makes sense that setting up the San Francisco space fell to Caterina Fake. Fake was co-founder of Flickr and was given a mandate by Jerry Yang to ‘make Yahoo! more like Flickr’. So she decided to set up an accelerator for new products.
Brickhouse
According to Caterina Fake on Threads:
I dug around on the company intranet and exhumed an old deck for an initiative called “Brickhouse” which had been approved by the mgmt, but never launched.
This tracks with my experience in the firm, projects would form make rapid progress and then disappear. And during the first dot com boom, San Francisco was home to online media companies, such as Plastic (Razorfish SF), Organic and Agency.com, many of whom also had offices in New York. Wired magazine had its office there, as did a plethora of start-ups.
Fake goes on to say that Brickhouse managed to use the same office space she had worked in while she had worked at Organic over a decade earlier.
The 60 Minutes episode Dot-com Kids marked an acme in this evolution of San Francisco. At the time Fake was doing this exercise, there was probably a Yahoo! sales team based in San Francisco proper, but that would be it.
Fake cleans up the Brickhouse deck and gets it through the board again with Bradley Horowitz with the then Chief Product Officers Ash Patel and Geoff Ralston, president Sue Decker and chief Yahoo Jerry Yang being the board champions of the project.
Fake hands off to Chad Dickerson to realise Brickhouse as she heads off on maternity leave. Fake, Dickerson and Horowitz assemble the Brickhouse team (aka the TechDev group) and ideas that would eventually build Pipes by Yahoo!, Fire Eagle and other projects.
This is where my origins viewpoint on Pipes by Yahoo finishes. For the download on its creation, go here now; the link should open in a new tab and I will still be here when you get back to discuss the service’s impact.
Pipes by Yahoo was launched to the public as a beta product on February 7 2007. Below is how it was introduced on the first post added to the (now defunct) Yahoo Pipes Blog. At this time product blogs became more important than press releases for product launches as information sources to both tech media and early adopters.
Introducing Pipes
What Is Pipes? Pipes is a hosted service that lets you remix feeds and create new data mashups in a visual programming environment. The name of the service pays tribute to Unix pipes, which let programmers do astonishingly clever things by making it easy to chain simple utilities together on the command line.
Philosophy Behind the Project There is a rapidly-growing body of well-structured data available online in the form of XML feeds. These feeds range from simple lists of blog entries and news stories to more structured, machine-generated data sources like the Yahoo! Maps Traffic RSS feed. Because of the dearth of tools for manipulating these data sources in meaningful ways, their use has so far largely been limited to feed readers.
What Can Pipes Do Today? Pipes’ initial set of modules lets you assemble personalized information sources out of existing Web services and data feeds. Pipes outputs standard RSS 2.0, so you can subscribe to and read your pipes in your favorite aggregator. You can also create pipes that accept user input and run them on our servers as a kind of miniature Web application.
Here are a few example Pipes to give you an idea of what’s possible:
Pasha’s Apartment Search pipe combines Craigslist listings with data from Yahoo! Local to display apartments available for rent near any business.
Daniel’s News Aggregator pipe combines feeds from Bloglines, Findory, Google News, Microsoft Live News, Technorati, and Yahoo! News, letting you subscribe to persistent searches on any topic across all of these data sources.
What’s Coming Soon? Today’s initial release includes a basic set of modules for retrieving and manipulating RSS and Atom feeds. With your help, we hope to identify and add support for many other kinds of data formats, Web services, processing modules and output renderings.
Here are some of the things we’re already got planned for future releases:
Programmatic access to the Pipes engine
Support for additional data sources (such as KML)
More built-in processing modules
The ability to extend Pipes with external, user-contributed modules
More ways to render output (Badges, Maps, etc…)
Pipes is a work in progress and we’ll need your help to make it a success. Try building some simple pipes and advise us what works well and what doesn’t in the online editor. Tell us how you’d like use Pipes, what we can do to make cool things possible, and show us ways you’ve found to use Pipes that never even occurred to us. In return, we promise to do our best to make Pipes a useful and enjoyable platform for creating the next generation of great Web projects.
And please have fun!
The Pipes Development Team
Pipes impact
I had a good, if exhausting time at Yahoo! It was first inhouse role and my part of the central marketing team had an exhausting workload. By the time Pipes by Yahoo launched, I had left Yahoo! Europe. There has been a re-organisation of European arm and the business had been ‘Kelkoo-ised’; a few of us on the European central marketing team took the opportunity to take the money and run.
I remember bringing Salim (who headed the European search team) up to speed and getting his support to push for me getting a payout, rather than fighting my corner.
Peanut Butter Memo
Brad Garlinghouse’s peanut butter manifesto was made public towards the end of the year portraying a game of thrones type power play which would have seen the kind of structures that were put in place in the European organisation rolled out globally.
On the face of it, some of it was pertinent, but it lacked a wider vision.
While Garlinghouse has gone on to have a really successful career at Ripple; the Yahoo! business unit he ran had several problems. He was in charge of Music and the Comms & Community BU. At the time it had a poor record of building products fit for early adopters like music properties that aren’t Mac-compatiable, this was when the iTunes store and Apple iPod springboard off the Mac community and into the mainstream.
The then new Yahoo! Mail which didn’t work on Safari and a Messenger client which was worse to use than third party clients like Trillium or Adium. All of which made it hard to build a buzz that will bridge to mainstream users. Yahoo! Messenger, could have been Skype or WhatsApp. It became neither.
For a more modern example, think about the way Instagram and Threads were Apple iPhone first to build a core audience.
At the time, I was less charitable about the memo. And the memo raised wider questions about the business; like was the CEO facing an executive revolt?
The launch of Pipes by Yahoo helped to inject some more positive energy back into the Yahoo! brand. Remember what I said earlier on how talent wanted to join Yahoo!’s engineering and development teams because of Flickr. They started to want to join Yahoo! because of Pipes.
The outside world
I was back agency side when Pipes launched. I had friends within Yahoo! still and kept an eye on the various product blogs. I got the heads-up on Pipes and put aside an afternoon and an evening to explore it fully. A quick exploration gave one an idea of how powerful Pipes by Yahoo could be. While Pipes was powerful, it was also relatively user friendly, like Lego for data. It was more user friendly than Apple’s Automator, which inspired Pipes by Yahoo! in the first place.
At this time in London the amount of people working on social media and online things was still relatively small. Knowledge was shared rather than hoarded at grassroots events and on an ecosystem of personal blogs. This was a group of eople with enquiring minds, a number of whom I can still call friends.
We shared some of the public recipes on Pipes by Yahoo and learned from them, just as I had learned about Lotus 1-2-3 macros in the early 1990s, by picking through other peoples examples. (I put this to use automating data records in the Corning optical fibre sales support laboratory that I worked in at the time.)
The agency I worked with had a number of large technology clients including AMD, Fujitsu Siemens personal computing devices – notably smartphones, parts of Microsoft and LG.
AMD and Microsoft were keen to keep track on any mention of their brand in a number of priority blogs or news sites at the time. Social listening was in its infancy and there were a number of free tools available, which I got adept at using.
We managed to build and sell both AMD and Microsoft respectively a custom feed which provided them with links to relevant content in near real-time, which they then published on an internal site so that key audiences always had their fingers on the pulse.
This was all built on top of two free Pipes by Yahoo accounts which used a similar but tweaked recipes to make this happen.
On the back of that work, we managed to sell in a couple of small websites to the Microsoft team based on WordPress. I had long moved on to another agency role by the time the Pipes by Yahoo feeds would have died.
Discussing Pipes by Yahoo with friends, they said it had inspired them to learn to code. Pipes by Yahoo spurred creativity and creation in a similar way to HyperCard.
Zeitgeist
While all of this has talked about Pipes by Yahoo! and how great the launch was, the ending of Pipes was much more humdrum. The service had been glitchy at the best of times and wasn’t being maintained in the end. In conversations I had with friends, it was compared to a British sports car: unreliable but loveable. Yahoo! closed it down on September 30, 2015.
Which begs the question, why is Pipes by Yahoo, which was shut down eight and a half years ago being celebrated amongst the digerati?
I think that the answer to this is in the current online zeitgeist. The modern web isn’t something that anyone involved in web 2.0 would have signed up for. Algorithms have fragmented the global town hall archetype envisaged for social. The web no longer makes sense in aggregate, as it’s splintered by design.
The modern web feels ephemeral in nature. This seems to have gone hand-in-hand with a video first web exemplified by TikTok.
The social platforms the fragmentation seem to be declining in relevance and its isn’t clear what’s next. The people-driven web of knowledge search and web 2.0 is under pressure from AI content providing a mass of ‘just good enough’ content. Even influencers are being usurped by digital avatars. Even the audience engagement is often synthetic. All of which leaves the netizen in a state of confusion rather than the control that Pipes by Yahoo offered.
Taylor Lorenz is a journalist who made net culture and platforms her beat. Taylor Lorenz’ book Extremely Online feels like she is reporting from another planet rather than the recent web and it was published in October last year.
Welcome to my January 2024 newsletter which marks my 6th issue – bringing us to a half dozen issues in total. Here’s a quick video introduction that I recorded with HeyGen.
Dozen as a word in the English language comes from the french douzaine – meaning an assembly of 12 things of the same nature. This in turn was derived from roots in Latin. Weirdly enough the use of dozen plunged to a nadir in 1983 and then enjoyed steady growth to reach its most recent peak in 2018.
The sun rises reluctantly over the horizon every morning, disappearing each afternoon, but that doesn’t mean that inspiration stops. But each day is getting slightly more daylight here in London and in a few months we could be complaining about the heat.
Watch Registry – how a confluence of EU regulations and surging crime has driven a new category of online service.
Pebble – micro-blogging service Pebble went under in November last year. Here’s what we lost.
Loneliness – its impact and some of the solutions that are evolving to address it.
Backroom – how one of my photos went around the web and ended up in an online game.
Every old idea is new again – a mix of collective amnesia and the less than perfect memory of the web means that old ideas have their time as new creative.
Books that I have read.
Over the new year, I curled up on the sofa with 2034 by Elliot Ackerman and Admiral James Stavridis. Ackerman and Stavridis plot out a political pot boiler about what a future war with China might look like. The realpolitik of the book feels real, the main issue would be the complete passivity of smaller powers like the United Kingdom and France. The rise of India and the fall of China as a global power at the end is an interesting commentary on the current Xi-led government. The book seems to set out to do a few jobs. First and foremost it’s a call to arms about American preparedness (it isn’t prepared). Secondly, it’s a warning about over-relying on technology, over base skills like astral navigation – something that the advertising industry could learn from as we fumble forward across AI, martech and adtech in a time of declining effectiveness. But the book also irritated me and pulled me out of of the story with magical thinking in Chinese technology and having every part of a plane including an ejector seat open to being hacked and disabled. I could imagine car manufacturers leaving their safety systems open, but would have thought that the military would have been more sensible about their safety equipment.
How Did Britain Come to This?: A century of systemic failures of governance by Gwen Bevan. How Clement Attlee’s administration solved issues of minimal government in the post-war period and these solutions held up until the early 1970s. How Margaret Thatcher’s solution of markets for everything suffered from market failures over the years. All of which resulted in geography as destiny in terms of social outcomes.
Among the Braves: Hope, Struggle, and Exile in the Battle for Hong Kong and the Future of Global Democracy by Shibani Mahtani and Timothy McLaughlin – an interesting portrayal of Hong Kong’s pro-democracy movement from the perspective of foreign journalists in the region. McLaughlin writes for The Atlantic and is based out of Singapore, Mahtani does a similar role for the Washington Post. The whole society movement of the protests is something that comes out in the books and makes me think that the authorities will have a longer term job to keep their illiberal agenda going. But on the flipside the American foreign policy looks weak and ineffective in the face of China. What most surprised me was how the authors uncovered details inside the government and the police force. Probably the most explosive allegation is that the Organised Crime and Triad Bureau of the Hong Kong Police were monitoring the WhatsApp group chat used by multiple rival gangs to organise the attack on Yuen Long train station. There is a large overlap between rural political committees in the Yuen Long area and triads. We know that the police did not prevent it, did nothing about it when it happened and conducted minimal prosecutions. Chief executive Carrie Lam was getting her news from the television rather than intelligence gathered using open source, human intelligence sources and ‘exquisite‘ means. Some members of the government related to mainland affairs seem to have had an indication of what was coming, but there is no evidence that Lam knew.
Things I have been inspired by.
Swiss International Airlines, the city of Geneva and the Grand Prix D’Horologerie de Genève did a classic PR stunt in October 2023. A flight crew member supervised by a watchmaker assembled a mechanical watch mid-flight between Geneva and New York at an altitude at 30,000 feet. In the idea you have precision, innovation, expertise, professionalism, quality and skill. A solid fusion of complementary brands, brand planning and creative ideation.
Unfortunately, the story seems to have been eclipsed by the Israel – HAMAS conflict in the Gaza region. The uncertainty of the news agenda illustrates the weakest point of a campaign relying purely on earned media.
Etsy and agency The Orchard nailed gift buying with their spot ‘Dad’. The insight that family members often don’t want gifts and are concerned about clutter or the ‘wrong type’ of gifts is on-point. There is the additional layer of thriftiness that comes from being part of an immigrant family – be they Irish or Asian.
The idea also had me reflect on the time I spent helping to sort through my late Uncle’s belongings on the family farm back home in Ireland. There were ‘new old stock’ ties still in their packaging and an Insignia aftershave / shower gel gift set from sometime in the early 1990s in his drawers. Stashed there after being gifted, but unneeded.
Thoughtful gifts are priceless.
While the ad is aimed at Christmas, I saw it as I thought about my Dad’s birthday. My own parents exhibit the traits of not wanting gifts and thriftiness. But in my case, no Etsy-sleuthing was required however, with a bit of cajoling he knew precisely what he wanted from the Toolstation catalogue. The collector gene runs deep in the Carroll family.
https://youtu.be/4VI6rgps_Bc?si=pHQpElVLc_KlDecI
The Orchard for Etsy
While a lot of London had their out of office on until January 15th, New Balance had their skates on previewing Scorpius, Rose Water and Medusa Azúl variants of the 1906R in association with Action Bronson. The clever thing that they have done is that each of the colour ways have a variation in brightness, appealing to sneaker heads of different temperaments. For me this was more exciting than Louis Vuitton’s collaboration with Timberland also announced this month.
7-Eleven Hong Kong did one of the first campaigns that merged generative AI techniques with traditional advertising production values including extensive use of green screens and wire work that would have been more at home in the fantasy martial arts films Hong Kong made famous.
4.5 billion years in an hour. A great way to bring data to life in a way that we wouldn’t otherwise be able to fathom. It also works well as a background for writing late at night as well. It did remind me of Hitchhiker’s Guide to The Galaxy for some reason, and that’s no bad thing.
I was looking at the underlying code on one of my flickr photo pages and came across this recruitment advert embedded in the code. I thought it was quite cleverly done in terms of targeting a technical audience.
A bit of a late find for me, the Computer History Museum held a 2-hour event interviewing key people in the development of the Apple Mac, in order to celebrate the 40th anniversary of its launch. There is so much that can be still learned today from their experience. You can watch it here.
Finally, Tom Coates shed more light on what we are likely to see platform-wise from a post-Twitter future.
Things I have watched.
It’s cold and dark and I make no apology for my films being unapologetically escapist and and entertaining to try and counterweight the drab conditions.
Something Wicked This Way Comes – Something Wicked This Way Comes was made in the UK during that many Disney fans describe as the studios ‘dark period’. From 1967 – 1984, the Disney family connection to the business was severed through deaths and a resignation. Film quality declined while shows and theme parks supported the business until Michael Eisner . Something Wicked This Way Comes has a fantastic cast including blaxploitation starlet Pam Grier, Broadway and Hollywood veteran Jason Robards and a young Jonathan Pryce, now better known as David Cartwright, former spook and River Cartwright’s grandfather in Slow Horses. The film is based on a book by Ray Bradbury. The film has a similarly surreal nature to Willy Wonka and The Chocolate Factory.
I sat and watched Wild Palms. I hadn’t watched it all the way through previously and I found it much more rewarding to watch than similar shows like Twin Peaks. There is that slight dissonance and discomfort you have watching it that reminded me of reading JG Ballard’s works.
The Criterion Collection released a sympathetic digital remastering of Frederico Fellini’s La Dolce Vita. With a lot of similar projects the work adds little, but The Criterion Collection are no ordinary publisher and the film needed a lot of work. So much so, that it took donations from Gucci and government bodies to ensure that the work was done to a high standards. The results are right there on screen, the sound has had excessive background noise cleaned up as well. It isn’t excessively loud like the audio on the remaster of Sergio Leone’s crowning achievement Once Upon A Time in the West, but it does benefit from the clarity provided. The films commentary on the hollowness of the media industry is timeless as is its tour of Rome: ancient and modern.
Michael Fassbender’s Road to Le Mans – Porsche sponsored online film series that goes through Michael Fassbender’s journey to drive the Le Mans 24 hour race.
I am a huge fan of French police dramas from the 1960s to the present day and was really impressed by Netflix show Blood Coast. It features Olivier Marchal on some of the writing and directing duties. Marchal created Braquo, which ran for three seasons until 2016.
Not exactly something to watch, but the Hot Money: The New Narcos is an amazing high adrenalin podcast with the Kinahan family and the Dubai Super-cartel at the centre of it all.
Useful tools.
ABBYY Business Card Reader.
ABBYY Business Card Reader allows you to convert business cards into contacts.app entries on your iPhone or iPad – this then syncs with my Mac as part of iCloud services. While I don’t receive as many business cards as I used to, this is still a really useful time-saver.
WolframAlpha.
WolframAlpha is a handy shortcut for data points that Statista, WARC etc. doesn’t or won’t have.
Beeper.
Beeper is a multi-protocol messaging client. You can have Slack, LinkedIn, iMessage, WhatsApp and Discord all in one client. It works on both Macs and iPhones.
WaveAI Note taker.
Wave AI is an app that provides call note taking functionality using speech to text conversation. It is based on a freemium business model. Give it a try to see if it works with your style of working. An alternative to consider is Vienna Scribe, both seem to give better results than otter.ai
Portable second monitor.
When working away from the office or home, I have found a second monitor to come in handy. The one I use is from ASUS and comes with a protective cover that doubles as a stand.
Ok this is the end of my January 2024 newsletter, I hope to see you all back here again in a month. Gong hei fat choy for the forthcoming Chinese new year. It will be the year of the dragon on February 10th.
First QQ themed KFC opens in Shenzhen | Marketing Interactive – interesting brand collaboration. KFC has always made a point of being more local and closer to the Chinese consumer than rivals. This has paid off over time. It is no surprise that there is a QQ themed KFC, but what’s next in terms of media-dining experiences? What could be the content tie-ins that would bring a QQ themed KFC concept to life? Is it the China market answer to Chuck E. Cheese?
Here’s How Snapchat Might Be Beating Facebook | TIME – relative engagement rates and popularity with millennials desirable for marketers. But it has easily copied features and might end up being the beta tester for Instagram’s new features.
Pentax K-1 Hands-on First Impressions – Bokeh by DigitalRev – I really like the look of it. Pentax has had a rough ride with change in owners but they are still a great DSLR camera platform. One of the key reasons for this is the cheap but good quality lens available for it.
Is Apple starting to rot in China? Top level thoughts – SocialBrandWatch – It is less about ‘what the phone projects externally’, and more about “does the phone allow me connect digitally, if so, I am open to what fits me best” – interesting cross platform commoditisation as app layer becomes OS. WeChat is doing what Netscape thought that they could do with the browser and the web in the late 1990s. Also smartphones in trough part of innovation. The big gains between models are no more.
Google just pissed off the entire TV industry | TheNextWeb – hahahahahaha really, lets see reach curve data across different consumer groups and CPMs. Technology companies don’t get marketing and branding. They do get sales, but they’re lame on brand and really understanding the consumer. More posts on advertising here.
The Guardian bets big on VR: ‘We’ve jumped in the deep end of the pool’ | Digiday – feels more like an experiment or a PR stunt rather than a meaningful media exercise. I guess it could be an interesting way to explore storytelling in VR. Film doesn’t work as well as an analogue as it has in video gaming. VR seems to be more about experiences and emoting
Yahoo’s $8 Billion Black Hole – Bloomberg Businessweek – My own take is Mayer had a nearly impossible job as a turnaround, but a manageable job as an optimise and shred. The products launched just weren’t up to standard and those that were aren’t monetised well. How on earth could Tumblr be worthless. We’re talking not just about underachieving a la Twitter, but literally having no value. When Yahoo! bought Flickr it was breaking even and they managed to ruin that as well
Penney’s results, subjected to peer-review, offer a deeper dive into an issue investigated by previous researchers, including some who found a 5.0 percent drop in Google searches for sensitive terms immediately after June 2013. Other surveys have found sharply increased use of privacy-protecting Web browsers and communications tools. – I am not terribly surprised as an Irish child growing up in the UK during the Troubles I saw the community around me self-censor so they couldn’t be accused of anything.
With the Yahoo Q2 2015 progress report on product prioritisation – Yahoo! published a list of properties that it was closing down and services that it was changing support on over the next few months. Most of the coverage amongst the people I follow has been around the shutdown of Yahoo! Pipes, as despite its flakey behaviour it was tremendously useful for putting together cheap, fast services to help with social media monitoring. I ‘built’ monitoring pipes for the likes of Microsoft and AMD after I had left Yahoo! that included careful key word filtering. This allowed them to take this feed and syndicate ‘good’ news machine translated into different languages on different micro-sites. This ‘Pipe building’ process took just a few hours.
My friend Mat Morrison had put it up to much more inventive uses.
Yahoo! Pipes, like the Fire Eagle location service came out of a golden age of web development. An influx of talent into the business like Bradley Horowitz, Simon Willison, Stewart Butterfield, Tom Coates and Joshua Schachter brought with it a web 2.0 philosophy of data being:
Portable – consumers could back up their own data at any time, or use it to move to a rival service. In stark contrast to the Facebook and WeChat walled gardens of today
Data is to be manipulated – data could be overlaid or processed through other services, like crime data on maps, or Pipes
But enough eulogising; Pipes was an interesting idea that never got the support from consumers or Yahoo! that it needed. The service was flakey at times, if it was a car it would have been a late 1970s/early 1980s vintage Alfa Romeo or Lancia – it was that bad. It is obvious from the Yahoo! Pipes blog that it has been in a mode of minimal maintenance for years – the last post prior to the shut down notice was posted in 2012 to outline a work around from Yahoo! shutting down its Babelfish translation service (which was originally on AltaVista.com in the late 1990s and relied on technology licenced from Systrans).
Lets look at some of the other services that Yahoo! has sunset this time around.
The market specific services are interesting, as they paint a picture of Yahoo! under-performing across international markets and in sectors where it previously had a strong advertising offering. Take the cars section across the main European markets, looking at the UK offering – there is no page takeover by a car brand, there is no sponsored content and there is two banner ads (one for AutoTrader, one for BSkyB), one tiny rich content ad at the bottom of the page for the new Terminator film and one re-targeting module. If this is an indicator of what other European markets are like then automotive advertising at Yahoo! Europe is in a bad way.
TV and film properties have little to no ads on the front page, again no takeovers or sponsored content. So Yahoo! seems to be struggling with getting advertising spend in two key sectors.
If we go to Asia, the move out of the Philippines is particularly interesting, presumably driven by advertising opportunity – or the lack there of. But when you look at the economic indicators of the Philippines, there is a consistent growth predicted in retail sales according to Statista
According to Ken Research, the Philippines online advertising market grew with a compound annual growth rate (CAGR) of 43.4% during the period 2008 – 2013 and is predicted to grow almost 15% CAGR between 2013 and 2018. E-tailing is expected to grow by 101.4% CAGR over 2013 – 2018. So why is Yahoo!, which has been established in the Philippines unable to capitalise on the in-market growth. Is it that Yahoo! sees ways to earn more money elsewhere and the opportunity cost is too high in the Philippines, or is it a broken advertising sales machine?
The closure of Yahoo! Entertainment in Singapore is more curious as Yahoo! still manages to get advertising from major brands. As I write this Oreo has a full page frame running and there is a dynamic banner by group shopping site Qoo10.
Yahoo! Mail and Contacts support of older Macs and iPhones. I was surprised that these were called out. Yahoo! Mail is depreciating support for devices running iOS4 or older and running the native mail application. A couple of things here; given Apple’s expertise at upgrading iPhone users speedily why would this even be an issue?
Secondly, why does Yahoo! need to make a special effort to support accounts that were presumably using POP3 or IMAP email standards? The webDEV standard would make a similarly curious point about Yahoo!’s depreciation of support for contacts on a Mac running OS X 10.8 and earlier. It just doesn’t make any sense to me.
Former CEO, Carole Bartz famously said of Yahoo! that you can’t cut your way to growth. So what do these ‘product updates’ say about Yahoo!? Over the past two years prior to this update, Yahoo! has already closed over 60 services, where does it all stop? More technology related content here.
