Search results for: “research”

  • CX research + more things

    CX research IPSOS conducts CX research on an annual basis. They surveyed 1,000 CX (customer experience) specialists around the world about the current state of CX in their businesses. The IPSOS CX research painted a complex picture of organisations. Key take outs of the CX research: At the present time the majority of CX leaders…

  • App constellations 2018 research

    I initially looked at app constellations back in 2014, when Fred Wilson put a name to the the phenomena. And every two years or so I have gone back and looked at a number of major internet companies to see how many different types of apps that they had in play. I originally selected the…

  • June 2016 research slides

    Here is a copy of the slides that I pull together (when I have the time) of publicly available data that would be of use. This is the June 2016 research slides. Google search volumes This month I have some new data around search which came from disclosures at Google I/O in terms of search…

  • H P security research + more

    H-P Security Research The mystery of North Korea’s cyber threat landscape | H P Security Research – interesting whitepaper by H P Security on North Korea’s cyber warfare capabilities (PDF) – Not the most sophisticated but clever use of more limited toolkits according to H P Security. More security related content here. China Hardware never sleeps…

  • Emotion research paper by Facebook

    Over the weekend if you went on to quality (not Buzzfeed) news sites you would have probably seen something about a scientific paper that was published by researchers in the pay of Facebook on how emotion spreads through social networks. Emotion research explainer There was a lot of copy written already about the experiment, so…

  • March 2024 newsletter – no. 8

    March 2024 newsletter introduction Welcome to my March 2024 newsletter which marks my 8th issue. I am glad that I have moved to the eighth issue. In between St Patrick’s day happening in March, and the number 8 being lucky according to the Chinese in a good place – I figure its a good omen…

  • AI two-step

    The phrase AI two-step is something I first heard from my friend Antony Mayfield. He used it to talk about how companies were adopting the latest developments in AI for business processes. And then reduce headcount to reflect the newly AI derived tasks instead. The AI two-step isn’t necessarily a new concept, companies like Pegasystems…

  • CMOs

    Premature obituaries of CMOs Almost 11 years ago business academic Dominique Turpin wrote an article describing CMOs as ‘dead’. Turpin worked at the IMD business school in Switzerland and the article was a classic bid for thought leadership. It’s just the kind of thumb-stopping headline that drives readership of LinkedIn content where it was published.…

  • Razors for strategists

    What are razors? Razors are one of a series of tools that I use for problem solving. They sit alongside the idea of ‘chunking’ that is breaking a problem down into more manageable and solvable constituent parts. Razors aid in decision-making and analysis. Razors are rules that guide your way through a problem, or ‘cut’…