Search results for: “starbucks”

  • Forest girls + more news

    Forest girls

    News on Japan – New-old ‘Forest Girls’ fashion of Japan – mori girls or forest girls are based not only on a look but a lifestyle. While their layering might struggle in a Japanese summer, the forest girls idea of a more naturalistic lifestyle will likely have a longer appeal

    China

    Conversationage : Censorship for Hire in China – different standards of interaction and editorial independence exist in different markets and cultures. It just is.

    A Look at China’s New Online Health Information Rules – WSJ

    China moves to discipline ‘wild use’ of language – The Irish Times

    Consumer behaviour

    What Makes Us Happy? – The Atlantic (June 2009)

    Managing Generation Y – the Facebook Generation – Gary Hamel’s Management 2.0 – WSJ

    Students Skeptical Kindle DX Can Replace Paper Chase | Gadget Lab | Wired.com

    Design

    ‘Design for a Living World’ Preview: 10 Products That Stay True to Their Origins | Cannell | Fast Company

    Economics

    RTÉ Business: Global airlines to lose $9 billion this year

    Recruitment in the recession | You’re hired—next year | The Economist – some interesting approaches in here

    Finance

    RTÉ Business: Santander to scrap British brands

    Porsche on the financial brink – Telegraph – karmic payback for the way Porsche borked investment bankers with last years ‘short squeeze

    FMCG

    Unilever to Test Mobile Coupons – WSJ.com

    Major Ad Campaign for Starbucks to Focus on Quality – NYTimes.com – interesting campaign supporting social media campaigns with billboard adverts

    How to

    Poor Wi-Fi Reception? Blame Baby Monitors

    55 Ways to Get More Energy | Zen Habits

    10 tips for the ultimate digital road warrior bag – The Next Web

    Generate Lorem Ipsum Text in Microsoft Word

    Innovation

    Sony Global – Sony History

    The Failed Promise of Innovation in the U.S. – BusinessWeek – the lie in the overuse of the word ‘innovation’

    Japan

    What’s happening in Japan right now?: TokyoBarCamp – I love the way the Tokyo Barcamp logo features the king of the monster movies Gojira (Godzilla) breathing a radioactive flame

    AFP: Japan officials promote hip home“Japan has been too quiet… and hardly made itself felt” on the world stage, he said, adding that anime and manga are “one of the few ways in which Japan can exert influence on other countries”. Or in other words, our army might only be allowed to defend the homeland but if you mess with us, we’re bringing Sonny Chiba, a posse of Gundam and Gojira (Godzilla) himself if need be. Japan belated realises the soft power of its popular culture

    3quarksdaily – Rise of the Nu Mohemians – interesting intro on how the mobile novel started off in Japan

    Japan ready to pump $10 billion into 3.9G network infrastructure

    Korea

    In South Korea, All of Life Is Mobile – NYTimes.com

    Japanese Police Arrest Late Actress Jang’s Ex-Manager – if the allegations around this are true, water-boarding would be too good for all those involved

    Luxury

    Agnes b. plans China expansion – China Economic Review – interesting expansion move

    LUXURY IN CHINA: Get Rich Is Glorious – really good presentation on luxury brands in China

    Understanding Luxury Brands and Social Media

    Media

    Survey: Consumers prefer DVDs to downloads – CNET News – Despite trend toward digital downloads, U.S. consumers still prefer to watch favorite TV shows and movies on DVD, says market researcher NPD.

    The rebirth of the news business | Tossed by a gale | The Economist – The Economist on the state of the US news media business

    Retailing

    Japanese vending machine cafes are a recession hit | Japanator.com – machines reduce the need for waiting staff

    Software

    Official Google Blog: Introducing the Google Chrome OS – interesting that this is a completely separate project from Android

    Dell says Windows 7 price is possible barrier – CNET News – A Dell marketing executive says Windows 7 pricing is potentially an obstacle for Windows 7 adoption. What about all them bargain bucket buy a laptop adverts?

    WSJ D7 conference: Nokia CEO: iPhone was a “Wake-up Call” – interesting comments on the speed of innovation and a move into services with the app store and Ovi

    Technology

    I, Cringely » The Future of Television (part II) – Cringely on technology – smart stuff here about IPTV

    Telecoms

    Digital Evangelist: Thoughts on BT

    Wireless

    In China, Knockoff Cellphones Are a Hit – NYTimes.com – if phones are that cheap to make, why do Motorola et al lose their shirts all the time? I love some of the brand mashups such as the Louis Vuitton branded Motorola Aura look-alike

    Virgin Mobile USA’s CEO Says Over Half The Population Is Considering Prepaid | mocoNews

  • 87000 possible combinations

    I saw this notice talking about 87000 possible combinations and was reminded of the car industry. Back in the 1990s, I remember being told that car maker Volvo had over 30,000 combinations of vehicles available as passenger cars. This included: body shell variants, diesel and petrol engines of different sizes and power, manual or automatic transmissions, interior design options, in car entertainment options, safety features, paint jobs, body accoutrements. Since then Volvo has hinted at electric vehicles and now has at least two models of SUVs.

    87000 possible combinations, originally uploaded by renaissancechambara.

    While I don’t doubt the statistical capability of Starbucks marketing department, I was surprised to see that the coffee shop could serve up 87000 possible combinations of drinks based on relatively few options. This could be even larger in Starbucks other markets like Hong Kong or Japan, where there are more beverage varieties like Milk Tea or Matcha lattes, and more seasonal variation such as sakura season and mid-autumn festival alongside the usual Starbucks products.

    All of which brings home the impact of mass-customisation to a business. How would the Starbucks EPOS (electronic point of sales) system handle 87000 possible combinations? How does this impact the training of their baristas? Is there an operational model like a decision tree for these coffee options?

    I wonder is there a Starbucks long tail? What is the split between cold coffee drinks and hot drinks? Has this long tail altered itself over time, as the popularity of flat white drinks have taken off due to the influence of Australian coffee culture? How does the long tail affect the relative prioritisation that Starbucks might put on the different ingredients that go into their drinks? Mass customisation has gone mainstream. What does this degree of customisation mean for other service and retail businesses? How does this compare to what is seen in personalised products like NikeID or MyAdidas?

    More retailing related content can be found here.

  • WSJ Online tenth anniversary

    10th anniversary of WSJ Online

    The Wall Street Journal Online or as it calls itself the WSJ Online has been celebrating its tenth birthday with some retrospectives and future gazing.

    WSJ Online dot com disasters

    A couple of the articles caught my eye.The Best of the Worst by Kathryn Meyer (May 3, 2006) celebrates the suckiest ideas of the first dot com boom.

    CyberRebate

    CyberRebate did what it said on the tin; they charged you an outrageous price for an item and then promised you a rebate, they hoped to make money on the redemption drop-out – they were overwhelmed and drowned in a sea of debt.

    Digital currency

    Digital currency ideas (Beenz and Flooz) withered on the vine as they weren’t as universal as Mastercard or cash. PayPal survived because it kicked Western Union’s ass and we could all be credit-card merchants.

    iSmell

    iSmell was a device designed to release smells appropriate to the pages you surf (don’t even think about it, get your mind out of the gutter this instant) like some kind of b-movie experience enhancement craze of the 1950s.

    CueCat

    CueCat plugged into your PC (Windows only if you please) and allowed you to scan bar codes of magazines into your computer to get further information or content. This idea seems to have caught on in Japan with mobile phones and specialised software, so maybe they were too visionary?

    3Com Audrey

    The 3Com Audrey internet appliance was a great well engineered device killed by the ever decreasing price of PCs. I still rate its QNX-based OS and I like the product design on it.

    PointCast

    PointCast the push technology service that was a richer more engaging experience than RSS is today, but then I was sat at the end of a fat pipe whereas most users were on dial-up. Also marketers knowing the price of everything and the value of nothing used the service to carpet-bomb users with unwanted ads.

    Tech trends

    Tim Hanrahan’s piece on Tech’s 10-year Creep (May 8, 2006) brings out some interesting trends that have occurred. I have paraphrased and commented on his trends below

    Anytime, Anywhere: Push email and wireless internet access mean that getting online whilst traveling or wire-free on your couch or at Starbucks — is possible for $60 a month or so. However it eats into the work life balance.

    Think Better! Google basically.

    Putting Yourself Out There: Originally people liked their privacy, caller ID on phones was pushing the envelope in terms of social disclosure. Over the past five years people have gotten used to sharing personal information online. Chat rooms, forums, online dating followed by social-networking sites; to blogs and MySpace came to dominate. Easy-to-use tools, cheap to free storage and online social interaction brought out the pioneer spirit ‘Go web young man‘.

    The Post-Stuff World: Music downloads, ebooks, ripped movies. (But if its that post-stuff why is Amazon so successful selling books, everyone’s iPod is full of music ripped from CDs and people love their laptops, mobile phones, PDAs, crackberries, Nintendo and Sony handhelds). This techno-minimalism bollox didn’t wash with me.

    Free Information, Free People: People are exercising their free speech and there is a maelstrom of content out there that Technorati struggles to handle. The social web has replaced the techno web – (though when Soledad O’Brien hosted a show on MSNBC that featured a young Max Headroom-type avatar sidekick named Dev ten years ago (good gosh, was it that long ago?) was it precient of Second Life?) CNN now covers blog content as if it was matter-of-fact, though blogs often don’t have the same rigorous process behind them as well-written journalism.

    Picture of Soledad O’Brien courtesy of CNN.com. More related posts here.

  • Jamster & consumption

    Jamster

    Jamster the ringtone, logos and java games company most famous for its crazy frog ringtone TV adverts has been all over the media this week with the success in the UK charts of a single based on the ringtone.According to the Financial Times on Saturday the company has sold about 11 million Crazy Frog ringtones across Europe at about 3GBP a time. Lets be generous and allow them a cost of transcation of about 0.15GBP, giving a potential pre-tax profit of about 31.5 million GBP. This doesn’t take into account the cost of making the ads, online advertising, business infrastructure etc.

    Now in the UK according to anonymous sources quoted by media gossip newsletter Holy Moly, they have spent about 30 million GBP on TV advertising. Given the amount of times that I see the adverts when I go to the gym, I suspect that this number is not far off the mark. So, the frog is not as profitable as it would first seem. In addition, the adverts do not drive traffic to the Jamster website where they can cross promote other products, but flash up a short code number that you SMS for your ringtone.

    Where it gets really interesting according to the same sources is that from the a TV advertising point of view is that the ringtone adverts are apparently driving down the cost of TV ads. Understandably advertisers generally don’t want to appear in the slot after a Crazy Frog ad as a large proportion of the audience will have channel surfed off until the programme is back on, this means that the TV channels finding it harder to sell on these slots. The big mystery is why they haven’t told Jamster to get lost yet? More wireless related posts here.

    Class and consumption

    The New York Times has run a very interesting article on class and consumption in the US. When the Jones’ wear jeans talks about how technology, low inflation and consumer credit has levelled the playing field for the consumption of luxury goods and that the rich are more likely to be diffferentiated by the personal services they consume like plastic surgery, a nanny and a personal chef.

    Key take outs:

    • With the demise of the community and the rise of mass media, people are less likely to be bothered about keeping up the Jones’ (ie their local community) and more bothered about getting their fair share of what the rich have
    • Consumption is patchy, people may shop for discount brands but still like Starbucks coffee, iPods and designer jeans
    • About half of Americans now have a cell phone (there is about 176 million cellphones in the US), the cost of a cellphone has fallen to about an eighth of what it was a decade ago
    • Department store prices have fallen by about 10 per cent in the last decade
    • The new hot segment in the car market is ‘sub-luxury’ cars (like the BMW 1 series and the Audi A3)
    • American consumer debt is about 750 billion USD, up about six-fold over the past 20 years
    • I found it interesting that the article made a big play about how marketers are having to move from income and gender (socio demographic) segmentation to lifestyle and interests. (Are US marketers way behind the UK in this respect? I would have thought that the likes of P&G would have led the way rather than followed?)

    Finally a quote from a spokesperson from Godiva – the chocolate firm: “People want to participate in our brand because we are an affordable luxury,” said Gene Dunkin, president of Godiva North America, a unit of the Campbell Soup Company. “For under $1 to $350, with an incredible luxury package, we give the perception of a very expensive product.”

    renaissance chambara says that it goes to show the old maxim that perception is reality.