Month: September 2004

  • .mac upgrade

    After the devastation that occurred in Florida by hurricanes Charley, Frances, Ivan and Jeanne signs of a long running typhoon struck in Cupertino, California. The effects of the typhoon centred on the marketing department of Apple Computer and its data centre. Following on from the launch of GMail earlier this year, Apple has upped the capacity of my email account almost tenfold to 125MB for mail and an additional 125MB for online storage.I am one of the original paying customers for .mac services so it is no coincidence that this improvement has occurred in the two weeks running up to the annual subscription payment on my account. Whichever way you look at it, the improvement is welcome and is the most important of a raft of tweaks that Apple has implemented. The alias email address is what I use to give Renaissance Chambara its own contact details.

    Here is the text from Apple announcing the changes:

    Dear .Mac Member,

    We’re excited to announce that your .Mac membership now comes with 250 MB of combined .Mac Mail and iDisk storage. And, in another move designed to make life easier as traffic grows heavier and files grow larger, we’ve increased the maximum email message size to 10 MB.

    If you haven’t tried them yet, be sure to check out two additional enhancements recently added to .Mac Mail. There’s a new online spell checker with a customizable dictionary available when you use your .Mac Mail account through a browser. And you can now use aliases as email addresses either for fun or as protection when you need to provide an email address but aren’t entirely comfortable with the requester. If your concerns turn out to be justified, you can then simply remove the alias and create a new one the next time you face a similar situation.

    We value your membership and hope you enjoy these enhancements to your .Mac service.

    Sincerely,

    The .Mac Team Respect to the Sarasota Herald Tribune for the hurricane facts that I have linked to in this entry.

  • Autumn of the Moguls by Michael Wolff

    I have been working my way through Michael Wolff’s new book Autumn of the Moguls and found some of it very predictable. Its obsession with disfunctionality amongst business leaders including Eisner and Messier.One thing that did strike a chord with me was the way technology had moved from saving the record industry from itself to becoming the industry’s kryptonite. Around about 1984 or so, the music industry had hit paydirt as Joe Public moved from their analogue recordings on 8-tracks, cassettes and vinyl on to CDs. Artists of the 1960s and 1970s were the money spinners, reputedly there was one CD factory in Germany that did nothing but make copies of Pink Floyd’s Dark side of the Moon.

    Autumn of The Moguls highlights how this model then collapsed.

    Then the internet came along and the record companies were slow to take advantage of this technology so the consumers did. Instead the industry created a huge knee jerk reaction blaming the customer for their own mistakes. From pages 283 and 284:

    File sharing replaced radio as the engine of music culture.

    It wasn’t just that it was free music – radio offered free music. But whatever you wanted was free, whenever you wanted it. The Internet is music consumerism run amok, resulting not only in billions of dollars in lost sales but in an endless bifurcation of taste. The universe fragmented into subuniverses, and then sub-subuniverses. The music industry, which depends on large numbers of people with similar interests for its profit margins, now had to deal with an ever-growing number of fans with increasingly diverse and eccentric interests.

    Not a unique challenge, clothes manufacturers, car companies et cetera all have had to deal with the fragmentation of consumer interests. There is no longer any such thing as the teenager, when do people now get old? These are all similar challenges. The fear in Autumn of The Moguls isn’t piracy, it’s the ability of these businesses to manage themselves and adjust to a post modern society.

    My own take on this is that the music industry has failed:

    • Failed to give customers what they want, more eclectic artists and built a business model about more ‘customised’ sales. I read somewhere that a Volvo car model can have some 48,000 variants. Customers now have a more eclectic musical taste, artists and record companies should build for a business model of selling 40,000 rather than 400,000 of a given record
    • Failed to take advantage of their back catalogue of deleted recordings and putting them for sale online to make a better return on slowly decaying master tapes
    • Failed to innovate, during the time that record companies may or may not have sold less CDs, depending whose numbers you believe; they signed and supported less acts and off loaded talented but not huge selling artists
    • Failed to realise that a fast buck is not always the best buck. In prostituting their recordings for supermarket soundtracks, films and car advertisements the music industry turned music into musak
    • Failed to grab their own destiny and allowed their product to be dictated to them by the radio stations
    • Failed to recognise that a number of customers still wanted analogue recordings, thus allowing niche players to subvert a reasonable revenue stream. Much of the US and European requirement for vinyl is pressed in state-of-the-art factories based in the Czech Republic as the majors exited the market

    More book reviews here.

  • The Hacienda must be built

    The Hacienda (or Fac51) was one of the most famous and influential clubs of all time, together with London nights like Shoom, Spectrum and Solaris it catapulted house music (at the time, the sound of black and gay Chicago into worldwide exposure). The Hac influenced and was influenced by the Ibizan scene. Even prior to house, the club innovated; hosting the first UK performance by Madonna in the early 1980s. The club was a work of love by designer Peter Saville, Rob Gretton who managed New Order and Tony Wilson TV newsreader and founder of Factory Records. The name itself came from a passage in arty situationist manifesto by Ivan Chtcheglov that culminated in the passage:

    And you, forgotten, your memories ravaged by all the consternations of two hemispheres, stranded in the Red Cellars of Pali-Kao, without music and without geography, no longer setting out for the Haçienda where the roots think of the child and where the wine is finished off with fables from an old alamanac. Now that’s finished. You’ll never see the Hacienda. It doesn’t exist. The Hacienda must be built.

    Famous art galleries and authors houses get preserved and saved. However night clubs don’t get this reward: The Cavern where the Beatles played is a car park, The Warehouse in Chicago has disappeared, The Wigan Casino and Twisted Wheel hubs of the northern soul scene have been redeveloped, The Wag Club which hosted new music throughout the 1980s from the new romantics to Bomb the Bass is part of a tacky mock Irish pub chain on the edge of London’s Chinatown.

     The Hacienda was demolished in 1997 and auctioned off piece by piece, the site is now a block of overpriced yuppie apartments.Despite the desecration committed by property developers, its cultural mark still lives on.

    This can be seen in the popular Steve Coogan film 24 Hour Party People, the ‘classics chart’ of Graeme Park hosted at Hard To Find Records online and London event promoters Get Loaded. More related posts here.

  • Microsoft Longhorn

    Microsoft Longhorn – As you may have seen over the past few days parts of the American media seem to think that the launch of Microsoft’s new operating system is turning into a bigger disaster than the war against terror. They’re wrong for two reasons:

    – The war against terror is majorly messed up because of poor leadership which has betrayed the countless men and women who have been serving their countries selflessly

    – Even in the unlikely event of Microsoft going bankrupt in the morning and the business and associated ‘intellectual’ properties disappearing into a puff of smoke (I sooo wish it were true), there are numerous viable alternatives from pirate Windows software (nice price, shame about the code), GNU/Linux, various flavours of Unix (Solaris, Openware, Mac OS X, netBSD, FreeBSD etc)

    Let’s put Microsoft Longhorn into perspective:

    – Whine number one – its late, duh show me an IT project that isn’t late, or over budget. Ever heard the one about the sales man who walks into a client, promises them the earth and then gives the programming team three weeks to build it and is then surprised when it doesn’t deliver. Microsoft is bigger than everyone else so does things like this on a bigger scale.

    – Whine number two – it won’t do what you promise, you’ve cut out all the good bits. Ok, I’m going to let you into an IT industry dirty secret, marketing people lie. They believe what they tell you when they have told you it, but they lie. I know they lie, because I’ve taken their lies and written them in an easy to understand format for journalists to write about. Journalists propagate those lies because they provide content that readers pretend to glance over whilst really checking out the job adverts and feeling aggrieved at the money they are paid. The content is a trojan horse to get those job adverts into their workplace because there are too many more interesting things to do in their own time. Everyone benefits from the ecosystem

    – Whine number three – its an omen of doom, Trey (William Gates III to those of us who know him well) has taken his eye off the ball and Monkey Boy Balmer has royally fcuked up, this would not have happened with Bill in charge. This one needs to be broken down into sections.

    First of all, Steve Balmer has done a good job fighting against the rabid autistic children that make up most of his employees, bringing it successfully through a shedload of antitrust lawsuits and helping put a more sympathetic government in the White House.

    Remember, Bill Gates’ video testimony helped with the finding of fact against the company in the first place and condemned Microsoft in the court of public opinion.

    Secondly, when Gates was in the hot seat the company made some shocking errors:

    • Microsoft Bob – don’t know about it? That’s because it bombed
    • The Road Ahead (first edition) – ghost writers had to tear this apart and rewrite it replacing up to 30 per cent of the content, Gates had dismissed the Internet and missed the boat. They spent hundreds of millions before they caught back up
    • Cairo – during the development of Windows’95, Microsoft spent a lot of money developing some wicked cool technologies that improved searching for data on a computer amongst other things. Cairo was designed to unify the DOS and NT based products on one state-of-the-art platform (this unification happened much later with Windows XP). Along the way a lot of cool stuff got culled, the market got an inferior product which sold despite being launched with a Rolling Stones live performance of ‘Start me up’. Windows’95 went on to be a technological wasteland and an unprecendented commerical success. Cairo still makes Microsoft Longhorn look good

    Thirdly it takes more than Microsoft Longhorn, a few penguins and unruly autistic children to take down the house of Microsoft. Why? Because thousands of IT people want to follow each other like lemmings rather than looking at alternatives that may provide their business with competitive advantage? The real compelling reason why Microsoft should not be scared of Microsoft Longhorn – politico-economics. Below is a quote taken from the I, Cringely column of August 14, 2003:

    Why aren’t Apple Macintosh computers more popular in large mainstream organizations? Whatever the gigahertz numbers say, Macintoshes are comparable in performance to Windows or Linux machines. Whatever the conventional wisdom or the Microsoft marketing message, Macs aren’t dramatically more expensive to buy and on a Total Cost of Ownership basis they are probably cheaper. Nobody would argue that Macs are harder to use. Clearly, they are easier to use, especially on a network. So what’s the problem? Why do Macs seem to exist only in media outfits? Apple is clearly wondering the same thing because the company recently surveyed owners of their xServe 1U boxes asking what Apple could do to make them more attractive? For those who own xServes, they are darned attractive — small, powerful, energy-efficient, easy to configure and manage, and offering dramatic savings for applications like streaming. Yet, Apple appears to be having a terrible time selling the things.

    I used to think it came down to nerd ego. Macs were easy to use, so they didn’t get the respect of nerds who measured their testosterone levels by how fluently they could navigate a command line interface. Now, I think differently. Now, I think Macs threaten the livelihood of IT staff. If you recommend purchasing a computer that requires only half the support of the machine it is replacing, aren’t you putting your job in danger? Exactly.

    Ideally, the IT department ought to recommend the best computer for the job, but more often than not, they recommend the best computer for the IT department’s job.

    Now another question: Why are Linux computers gaining in popularity with large organizations while Macs, which are based after all on BSD Unix, aren’t? While there is certainly a lot to be said for Linux in competition with various flavors of Windows (Linux is faster, more memory-efficient, more secure, has more sources of supply, supports many more simultaneous users per box in a server environment, and is clearly cheaper to buy), the advantage over Macintosh computers is less clear.

    Again, it comes down to the IT Department Full Employment Act. Adopting Linux allows organizations to increase their IT efficiency without requiring the IT department to increase it’s efficiency. It takes just as many nerds to support 100 Linux boxes as 100 Windows boxes, yet Linux boxes are cheaper and can support more users. The organization is better off while the IT department is unscathed and unchallenged.

    I am not claiming that every organization should throw out its PCs and replace them with Macs, but the numbers are pretty clear, and the fact that more Macs don’t make it into server racks has to be based on something, and I think that something is CIO self-interest.

    Macs reduce IT head count while Linux probably increases IT head count, simple as that.

    I didn’t come up with this very smart idea, it came from a reader. That same reader made the point that every part of an organization ought to be concerned with improving the bottom line, which is to say with being more productive. Yet IT typically doesn’t work that way.

    All you aspiring ‘Neutron’ Jack Welch’s out there, you have an ideal target to squeeze for efficiency get liquidating staff and taking technological change out of the hands of the IT director (better still fire his ass and buy the mortgage on his property for peanuts). Before you ask, outsourcing just ships the problem out of the country but not out of your life.

  • Jarhead by Anthony Swofford & other books

    I have been reading a number of books over the past few weeks, first up is Jarhead. This is the memoir of a marine sniper turned English teacher and his recollections from serving during the first Gulf War. Jarhead is well written and painfully honest.

    Anthony Swofford’s Jarhead exposes the tedium and the base attraction of war from viewpoint of an educated grunt. Highlights include Swofford’s disgust and realisation at being billeted in barracks that were built years before in preparation for American soldiers to fight for Saudi oil and then lain empty waiting for him.

    Across the Nightingale Floor by Lian Hearn is a classic chambara tale of honour, love, duty, retribution, sacrifice and revenge with a side dish of court politics. Hearn’s academic background and love of Japanese culture shines through the copy on every page. Part one of a trilogy, I will be certainly looking out for the next two books.

    The nightingale floor of the title is a specially constructed timber floor common in medieval Japanese castles that were designed so that it could not be walked on without creating some noise. Providing the castle dwellers with a type of zoned burglar alarm whilst they slept. Getting to an important person in the castle would require a Mission Impossible type plan, hence the almost supernatural skills and training afforded the ninja clans.

    I was attracted on a whim to the title of Bangkok 8 because of a colleague of mine Lucy was leaving to go travelling in Thailand. That choice was serendipitous. John Burdett’s book was a pleasant surprise, part murder mystery, part travel guide and reflection on Buddhism. The story centres around the death of a policeman and a foreigner in Bangkok. It unfolds in front of you, in an intelligent yet light read. Burdett has a good understanding of East and Southeast Asia, having worked as a lawyer based out of Hong Kong for a number of years. His knowledge and love for the region shines through in his prose.  More book reviews here.