Month: July 2015

  • Jason Matthews on trade craft and social engineering

    Jason Matthews is a former CIA spy who used to run agents. He retired and became a novelist with books that have made the New York Times bestseller list. The most famous of his books is Red Sparrow, which has since been made into a film as well.

    In his Talk at Google he talks about the spy game, but its also interesting in terms of thinking about social engineering in a wider sense.

    Key outtakes:

    • Misdirection: Matthews would allow surveillance teams to tail him, so that other colleagues would be tail free
    • Playing into stereotype and using them as a judo move; Warsaw Pact men tended to believe a woman’s place was in the home and didn’t think of Matthews’ wife as a potential operator
    • Interesting points on the problems that intelligence agencies have in understanding the motivations of ‘non state actors’ such as religiously motivated terrorists
    • During the cold war, Russians who spied for the US generally didn’t get to spend any money they made, as they would only survive 18 months on average
    • China’s approach is much more long-term ‘picking up grains of sand on the beach’
    • The most dangerous threats in his opinion: Iranian nuclear programme for the set of unknowns that it creates, China as a short, medium and long term threat, Russia as an ongoing but less serious threat than China and ‘non state actors’

    Matthews also took a New York Times journalist on the street to explain what surveillance infrastructure looked like now

    “You never try to elude or escape from surveillance,” he explained. “You want to lull them into thinking that you’re not operational on this particular day. You want to calm the beast.”

    Shadowing Jason Matthews, an Ex-Spy Whose Cover Identity Is Author | New York Times

    More posts on related areas here.

  • John Markoff & more things

    John Markoff

    John Markoff and Steven Levy are better known to non-US audiences for their non-fiction books about the technology sector, but are actually veteran journalists who have covered the technology sector for the business press over the past three decades. I would recommend Steven Levy’s Insanely Great and What the Doormouse said by John Markoff respectively.

    Media

    Vice is being widely touted as a modern-day CNN or BBC, but a significant amount of its output looks to me like it is the modern day equivalent of the mondo film. This film on Mexican black magic being a classic example

    Retailing

    Step Aside Black Friday – Meet Prime Day | Business Wire – interesting that Amazon is not including it’s China business in this. More retailing related posts here

    Technology

    TSMC Overtakes Intel in Chip Capex Ranking | EE Times – interesting that Sony is surging up there as well with its CMOS sensors

    Wireless

    Dual-SIM smartphone sales to hit half a billion next year | TotalTele.com – waiting for the dual SIM option on the iPhone :-). A good deal of this is down to having SIMs that allow consumers to pick the best packages for them. For instance making weekend calls on one SIM; or using its data plan; whilst still being available for inbound calls on another number. This tends to be more popular in developing world countries

    Apple and Google Partners | Re/code – Google partners starts to look a look a lot like Microsoft in terms of the adverse relationships that its partners have. Google partners mirror the history of Microsoft partners like Nokia, HTC, Nortel, PC manufacturers and Sendo

  • Media diary of a gen X man

    Stephen Waddington’s daughter Ellie posted a media diary with a guest post on his blog, go and have a read of it. This snowballed into what is likely to be a series of media diary posts by different people. My contribution was published on his blog this morning. I penned the original version of my media diary as a stream of consciousness whilst laid up. I’ve tried to clear up any typing and comment on the reactions to date here which I have bundled together as the directors cut.

    The directors cut

    So why the media diary directors cut? I have cleaned up a few typos and expanded on a few bits for clarity, hence the directors cut comment.

    I wouldn’t say my media diary is that of a typical consumer, I have lived inside the technology-media industrial complex since the late 1990s and worked in the scientific side of the UK’s now largely defunct industry prior to that. I am steeped in counter-culture since the mid-1980s and spent a fair bit of time in Hong Kong – which changed my outlook somewhat. I am also unencumbered by family life at the moment.

    Reactions

    The reaction so far to the posting has been interesting:

    • Stephen described me in his intro to my post as having ‘iconoclastic tendencies’. I guess so, though this is coming less from wanting to tear systems down, than finding tools that work for me. This is done in the ethos behind Kevin Kelly’s Cool Tools and the earlier Whole Earth Catalog. Despite being a long time Apple user, I don’t have all my data in the Apple ecosystem and I felt a similar way about the likes of Google and Facebook. I also like the idea of services that do one thing well. And like to support services like Newsblur or Pinboard that are made by one person or a small team. I guess this explanation of my framework allows the directors cut view to provide a little more context. And I guess iconoclastic works as shorthand in the meantime, Stephen has known me on and off for over 20 years.
    • I was amused at being called a mature hipster, although in this day and age it might be a way of saying metropolitan elite. This I guess would be accurate. The sunny side of this viewpoint would be that it goes to prove that geeks are the new cool. I always thought of myself closer to the comic store owner in The Simpsons. I have never considered myself an elite; which I hope comes across in the directors cut.
    • The last part of the article was called out by a few people who got in touch, my comments on privacy seemed to touch a nerve in a way that my concerns about innovation didn’t. The UK economy is not going to get saved from going into decline like Greece during the last financial crisis with just a few blockchain start-ups

    Messenger for keeping in touch and on track

    Over a decade ago I used to use Adium X, a multi-service instant messaging client for the Mac to keep in touch with a wide range of friends, colleagues, suppliers and clients. Each client was like hitting a different layer of clay in an archeological dig, indicating when I knew them.

    People on ICQ where the longest held contacts, then Yahoo! Messenger (I even ended up working at Yahoo!), Windows Live messenger was purely about my time at Waggener Edstrom and GoogleTalk became de-rigeur when the bots on Yahoo! Messenger came too much.

    Now I use WeChat, LINE, Signal, Skype and Telegram. Like IM platforms before it each messenger platform fits a segment of friends, colleagues and clients.

    Flickr is an archive

    I have friends that are talented photographers and you can’t convince me that some nice filters and a square picture adds up to the pretentions of photographic art that many people seem to feel it has. I have been on Flickr for 11 years and 18,345 photographs later, it would have to be a really compelling service that would get me to move. Flickr is my stock image library,it is my visual diary, image hosting for my blog and my mood board for when I am looking for inspiration at work.

    I think it has a better community than Instagram because it isn’t ubiquitous, it still has that early web 2.0 smell to it, though my heart is in my mouth every time Yahoo!’s finances take a wobble.

    Facebook is utilitarian

    I use Facebook in a similar way to developer friends using Stack Overflow or other forums for professional social discourse on a couple of private groups. I don’t even bother with cognitive dissonance type of posts of it always being sunny on Facebook. I know it’s crap; in your heart-of-hearts you probably know it too. Facebook events are often used, alongside meetup.com and Eventbrite. For loose network contacts, Facebook acts like a poorly designed phone book.

    Twitter: I have a bot for that

    Twitter is used as a messaging service for some of my friends, but mostly I use it to passively consume content like breaking news in lists and syndicate content that I find interesting. I do this syndication through various ‘recipes’ set up in IFTTT.

    Media content

    Steve Jobs talked about the only way to fight music piracy was to have a better idea. So for a number of years I have bought my music on iTunes, Bleep and Beatport alongside my love of vinyl records. I don’t have a lot of sympathy for the record labels as they have consistently focused on short term blockbuster hits at the expense of slow and steady selling artists – which is especially retarded when you think about the long tail model of media consumption. They need to evolve their business model to become cheaper and more efficient in their A&R processes in order to do this. I have recently started ripping CDs into my music library again as an arbitrage play (these are often cheaper than digital downloads) or offer back catalogue content that digital services don’t.

    I use a late model iPod Classic because of its 160GB storage. For streaming music I listen to mixes, mash ups, edits and remixes on Soundcloud and deephousepage.com. My current favourite remixer is Luxxury. I use the online radio channels (not Beats 1) in iTunes to have as relaxing background music prior to turning in at home.

    I watch live news on television as the broadcast network is better for supporting big audience numbers in comparison to the infrastructure of the internet. We have more bandwidth at the edges, but still the same bottlenecks I experienced some ten years previously during the July 7 bombings in London.

    I have an Apple TV box that I use for Netflix, internet radio and iTunes store content. Out of the terrestrial channels I tend to only use iPlayer as it is so much better designed than 4oD, ITV Player or Channel 5’s offering. I stream RTE News, Bloomberg TV and the BBC World Service. My favourite news content comes from Vice – it feels like the channel that CNN should have been and is less shaped to meet the norms of the establishment, though this will undoubtedly change in the near future.

    News is apps and RSS.

    My RSS reader of choice is Newsblur.com. I was a minority amongst my peers in that I never trusted my bookmarks and OPML data to Google’s Reader, instead using Bloglines and then Fastladder.com. Both of which where driven out of business by Google prior to them closing Reader.

    Instead bookmarking is done with pinboard.in. I also get news from the RTE News app, a breaking news list I built in Twitter, stratfor.com, vice.com and the South China Morning Post mobile app. If you’d asked me this ten years ago then The Economist would have been on here, but its been replaced by vice.com and Monocle magazine.

    When I get to read a newspaper; it is the FT and the Wall Street Journal on the way home from work as a way to decompress, or the weekend FT for a mellow Saturday morning. I still read the US edition of Wired magazine in a print copy as the accompanying digital subscription has somehow become borked on my iPad. My media indulgence would be occasionally rifling through the pages of Japanese style magazine Free & Easy.

    I subscribe to a number of email newsletters for specialist analysis.

    Brands that cut through

    The brands that cut through for me are ones that cut their own path. I don’t wake up in the morning and think:

    hell yeah I want to engage with a brand on a social channel

    With people like Carhartt, Gregory Mountain Products, Canon, Nikon, Mystery Ranch, Barebones Software, Apple, S-Double Studios, Porter Tokyo and IWC Schaffhausen the product is the marketing – the online marketing efforts of these brands are coincidental. I do know that many of these brands do spend a good deal of effort to influence the kind of publications that I read. Monocle magazine does a really good job of integrating marketing and content.

    I buy much more online now, the high street has become quite bland, especially after having lived in Asia. I use trans shipment company buyee.jp to buy items in Japan and lightinthebox.com has replaced many of the none-impulse purchases that I would have made at Argos.

    Challenge for brands, media and life itself

    The internet has come to mirror the wonders, banalities and horror of everyday life. As I write this Ellen Pao had resigned as CEO at Reddit. Reddit is a poster child for all of these categories from organising gifts for the poor to water cooler chatter, racism and death threats against Ms Pao.

    Culture has now been made massively parallel by the internet. As an 18 year old, I remember having to get a train down to London to go trawling through specialist shops from Camden to Soho  looking for Stussy clothing and records on the Japanese Major Force label. Now everything is up on YouTube or Soundcloud for you to enjoy.

    Making a difference is a work in progress

    Like Ellie, I am not that optimistic about aspects of the world. In many respects the concerns of gen-y&z mirrored concerns of a young gen-x. I held McJobs and had a constant fear of unemployment over my head, was concerned about nuclear holocaust, economic meltdown and an environmental dystopian future – concerns that I still have today. There is an anti-science bias and a lack of hard innovation coming through that will fuel the next forty years of innovation. The current outlook reminds me a bit of the film Interstellar where the lack of willingness to focus on anything but on our own small plot was killing humans as a species. The current political climate with regards to privacy and digital services indicates a luddite and megalomaniac political tinge, where freedom is being sacrificed for the illusion of safety from extremism. The only thing that actually offers that freedom is a better idea, not an Orwellesque vision of privacy.

    About Ged Carroll

    Ged currently works heading up digital services at Racepoint Global in London. He lives in the East End and spends a lot of time in Hong Kong. You’ll find him online at renaissance chambara.

    So that’s the directors cut of this not so secret internet diary.

    More information

    WeChat
    LINE
    Signal
    Telegram
    Flickr
    Pinboard
    Newsblur
    Bleep
    Beatport
    Luxxury on Soundcloud
    deephousepage
    RTE News Now
    South China Morning Post
    Monocle
    Buyee
    lightinthebox

  • Hypeddit + more news

    Hypeddit

    Welcome To Hypeddit – brilliant selection of free tracks. Hypeddit from a content perspective is rather like an old school DJ pool, but online. I wonder how long Hypeddit can last in the face of the music labels copyright enforcement industrial complex

    Business

    Communities Dominate Brands: Matchmaker Matchmaker Make Me a Match – What if Microsoft sold Nokia back to Nokia – much as I would like to see a Jobsian style brand resurrection the market dynamics have moved on and Nokia has bigger issues to deal with. More wireless related posts here.

    Gadget

    It’s almost impossible to make money selling Android phones | Boy Genius Report – which shows the hard place where Microsoft, Nokia and BlackBerry have been. More wireless related posts here.

    Daring Fireball: Apple’s Share of Phone Handset Industry Profits Climbs to 92 Percent – John Gruber on Apple’s ‘profit monopoly’ in the smartphone sector

    Media

    The truth about blogging on Medium | TheNextWeb – why are we having to even have this discussion, Medium is the new Blogger or Typepad

    Online

    Hillary Clinton Takes Aim at Uber, Wall Street In First Economic Speech – it was inevitable the sharing economy was going to get political

    Security

    Privacy talk at DEF CON canceled under questionable circumstances | CSO Online – the information that’s out there points to a national security letter being served on the developers

    The Use of Encrypted, Coded and Secret Communications is an “Ancient Liberty” Protected by the United States Constitution – which puts the law at odds with the U.S. intelligence industrial complex

    Software

    What’s Weixin? A Short Guide to China’s Super App – What’s on Weibo – 100 million users in 400 days. What’s interesting is the way Weixin has managed to cram so much functionality in one app and not compromising on ease of use. This is in sharp contrast to the rise of app constellations

  • The July 7th bombing post

    The tenth anniversary commemoration of the July 7th bombings across London caused me to reflect on my memories of the day.

    Unlike a lot of London, I was non-plussed about the winning Olympic bid as I had a keen idea of the kind of disruption it would bring to my part of London. The events that happened on July 7, rolled out in a more gradual way for me, so there wasn’t a moment etched in my memory in the same way as I had watching the TV footage of the airplanes hitting the World Trade Center towers. My memory is less distinct. July 7, 2005 started just like most other summer week days for me at the time.
    London tube bombing
    I was working as part of the European marketing team at Yahoo! based out of 125 Shaftesbury Avenue, I had been working there for a few months. My journey to work on the central line was the usual experience of arriving to the office as a hot and sweaty mess due to the overcrowded trains. I wasn’t aware of the tube bombing that happened roughly about the time that I had travelled in.

    It was before 10am when I wandered into the legal department who where in the north east corner of our building on Shaftesbury Avenue. I was trying to get a rush on a press release approval. We were high enough up that it offered a good view over central London north of Oxford Street. Whilst chatting to Liyen McCoy, both of us  heard a crack that sounded to me like exhaust backfiring on a car. Liyen mentioned that she hoped it wasn’t a bomb, I didn’t think it was at the time. In retrospect, it could have been just a coincidence, or it was the sound of the bomb going off on the bus as it passed through Tavistock Square in Bloomsbury.

    I went back to my desk and word started to come through from via the internal grapevine from engineering, through the editorial staff and on to the marketing team. Something was up as the first pictures started to hit flickr and attract a surge in viewer numbers. It was pretty soon after this that I noticed that the cell phone network had gone down, I was on Orange (now EE) at the time; soon other colleagues on Vodafone and O2 noticed similar drop in network access. Soon after that email stopped working properly.

    A little later, word came back into our corner of the office that the editioral team where taking the Yahoo! UK home page offline. They were going to strip the adverts off the page (partly because it wouldn’t be great to brand adverts positioned against news of this nature, and partly to reduce the strain we were seeing on our servers due to the web traffic coming in). The home page would be hard coded in HTML using Dreamweaver and updated manually.

    This gave the UK readers a fighting chance of getting up to date news, meanwhile I struggled to get any web page at all over the office network as web access degenerated into a series of blank browser screens.  My desk phone couldn’t dial out, in fact the only thing that did seem to work was Yahoo! messenger. Rumours started to swirl around the the government had somehow locked down all the networks near the bomb sites, but the fact that messenger worked indicated to me that it was just too much traffic. Eventually I managed to contact Jonathan Hopkins who was the account manager on the Yahoo! account at Bite back then. I found out from him that all his colleagues were accounted for and safe.

    There was concerns that there maybe other blasts and I can’t remember going out for lunch as we were all advised to stay in the building.  Eventually we were allowed home and I walked the six miles back to Bow. I didn’t know my way, my smartphone at the time was a Palm Treo 650 which worked off GPRS, or if you were really lucky EDGE, not that would have made a difference. I didn’t have cell reception to look up maps online. Even if I had got access to online maps, the Treo 650 didn’t have a built in GPS unit, that didn’t come along until Nokia launched the N95 18 months later.

    I remember I followed the crowds heading east and kept on going as their numbers started to thin. Occasionally I rooted around in my bag for my dog-eared spiral bound A-to-Z atlas of London to make sure I was going the right way by checking road names against the map. Eventually I managed to find my way to Stepney Green tube station and from there it was plain sailing. As I got near home I managed to text my parents to let them know I was alright. More London themed posts here.