哈囉 – here you’ll find posts related to Hong Kong. That includes the territory, the culture, business, creativity and history. I lived and travelled to Hong Kong a number of times, so sometimes the content can be quite random.
In addition, I have long loved Cantonese culture and cuisine, so these might make more appearances on this category. I am saddened by the decline in the film and music production sectors.
I tend to avoid discussing local politics, and the external influence of China’s interference in said politics beyond how it relates to business and consumer behaviour in its broadest context.
Often posts that appear in this category will appear in other categories as well. So if Apple Daily launched a new ad format that I thought was particularly notable that might appear in branding as well as Hong Kong.
If there are subjects that you think would fit with this category of the blog, feel free to let me know by leaving a comment in the ‘Get in touch’ section of this blog here.
If you’re of a certain age, you might think that Suncity is related to Sun City in South Africa. Both are in the gambling resort businesses but I don’t think that either are connected. Sun City is part of a pan-African hotel and resort group headquartered in South Africa.
You might even remember remember the Artists against Apartheid song.
Suncity was associated with gambling junkets to Macau. The company is associated with Alvin Chau. Prior being sentenced to prison for 18 years, Chau was known as a philandering casino tycoon with a Malaysian-American mistress Mandy Lieu (劉碧麗).
Suncity Holdings was a Hong Kong listed investment company with:
Resort business in the Philippines
Hotels and gaming businesses in Russia
Consultancy for running hotels and resorts
Travel Agency and air chartering services
Property development
Shopping mall management
After Chau’s arrest, Suncity cut ties and shut down gambling rooms associated with Chau. Suncity then changed its name to LET.
The FT alleges that Suncity is also connected with online sports gambling, with services aimed at mainland Chinese. This is illegal in China.
The most shocking part of the FT’s video is The Gaming Commission (TGC) admitting that they didn’t want to disclose information as it would undermine trust in the ability of TGC to do its due diligence properly.
Australia’s daigou days done? | WARC – tightening regulatory standards and alternative employment are cited as two key factors by Asia News Network. I would also add increased national pride gau chao has changed the game for Chinese domestic brands
How Coach is using “expressive” luxury to connect with Gen Z | WARC – Heritage brands find themselves at a crossroads between preserving their historical roots and resonating with younger demographics. Tapping into influencer partnerships and cause-related initiatives are two ways to strengthen consumer engagement while simultaneously retaining a brand’s established culture.
Can Tokyo Fashion Week get back on track? | Vogue Business – The Japanese event is rebuilding momentum and simmering with fresh and unique talent, but hopes for international success are hobbled by insularity and pandemic lockdown aftereffects
Great manufacturing video showing 100% sports sunglasses being made. Interesting that they choose not to manufacture in China. 100% came out of the motocross scene in the US, back in the 1980s.
How dollar stores (especially Dollar General) have quietly conquered America. The documentary talks about how they’ve reduced their base costs and can work in sparse or very low income communities. If nothing else, this reminds of you of the scale in America’s mid-West.
Enquire Within tends to appear in book collections for people of a certain age, or, where the book collector has inherited part of their collection. Spending time on the family farm in Ireland during my childhood, I used to see a copy of an early 20th century vintage sit next to a dog-eared copy of Old Moore’s Almanac (not to be mistaken for a separate UK publication: Old Moore’s Almanack), Old Moore’s was used for deciding what to plant in the garden besides potatoes.
During the bank holiday weekend, staying with my parents, emergency works on a water main managed to take out the broadband and electricity along their road. I went back though my Dad’s boxes of books and leafed through my parents copy of Enquire Within. My Dad thinks he had received the copy as a gift from a the owner of a second hand book store in Birkenhead market right after he had moved into the first house that my parents had bought. But he can’t be certain. Given that the outer gloss paper wrap around the hardback inner cover uses a font that looks similar to Eurostile and the price is in decimal – I guess it’s from the early to mid-1970s.
Enquire Within could be thought of as a primer for everyday life. Topics included how to play a variety of card games, basic first aid, the basics on taxation and education with the addresses of the UK government departments responsible. There was a travel section with a few paragraphs on every western European country, which had been written by the Financial Times travel correspondent. The gardening section went into much more depth explaining what a hardy annual and hardy perennial were, alongside the correct way to build a compost heap, how to dig drills and prune roses.
At the back there is an exhaustive list of children’s names together with their meanings.
Enquire Within and the origins of the web
What I didn’t find out until later on was that Tim Berners-Lee was partly inspired to create a predecessor to what would become the world wide web by a Victorian vintage copy of Enquire Within that was in his parents house when he was growing up. The system was called ENQUIRE and seemed to be similar conceptually to HyperCard or a Wiki. The World Wide Web came out of Berners-Lee’s efforts to integrate disparate systems including ENQUIRE together to facilitate better collaboration between CERN research projects.
This video on money laundering is as much of interest for the phenomenon of quality documentaries on YouTube as it is for recycling known truths about HSBC.
The Forrester Wave™: Commerce Search And Product Discovery, Q3 2023, Surfaces The Challenges Of AI Unchecked – Don’t let buzzwords distract you from what your customers — and your business — need. Vendors often use their own terminology, especially in a market that hasn’t had a Forrester Wave evaluation in place already. One will talk about how extremely relevant their results are, while another will scoff at “relevancy” as outdated methodology. You’ll hear semantic, vector, hybrid, ML, AI, and all sorts of branded names for products and functions
Security
The Cheap Radio Hack That Disrupted Poland’s Railway System | WIRED – the ability to send the command has been described in Polish radio and train forums and on YouTube for years. “Everybody could do this. Even teenagers trolling. The frequencies are known. The tones are known. The equipment is cheap. – This reminds me of the blue boxes used for phone phreaking decades ago.
Adobe’s AI diversity auditor | Patent Drop – is seeking to patent a system for “diversity auditing” using computer vision. Essentially, this system uses facial detection and image classification to break down photos of employees and slot them into categories based on certain physical traits and characteristics. Adobe’s system looks through several images and detects faces in each one, then classifies each face based on a predicted “sensitive attribute” relating to “protected classes of individuals,” such as race, age or gender. For example, Adobe noted, this system may classify images from a company’s website, then compare its predictions to a “comparison population.”
Technology
Mexico’s Microchip Advantage | Foreign Affairs – there are significant hurdles to making Mexico a bigger player in supply chains for chips and advanced technologies. The country lacks its Asian rivals’ existing networks of high-technology firms. Until now, investments in the sphere have been sparse. To change this situation, Mexican political and business leaders need a clearer strategy for attracting semiconductor investment. The dividends, both for Mexican industry and for U.S. supply chain security, could be significant. Today’s large-scale shift away from China-focused assembly operations offers a once-in-a-generation opportunity to create a more fully integrated North American semiconductor and electronics supply chain. Despite the United States’ major involvement in many segments of the chip industry, there is at present hardly any semiconductor packaging or assembly in the country and very little anywhere else in the Western Hemisphere. The United States maintains a leading role in R&D-intensive segments of the semiconductor industry, including chip design and manufacturing equipment. The CHIPS Act is intended to increase the amount of chip fabrication in the United States. Yet neither the United States nor any country in the Western Hemisphere plays a major role in the final stages of the chip manufacturing process—assembly, testing, and packaging (ATP)—in which semiconductors are tested and assembled into sophisticated packages. The Western Hemisphere also does relatively little assembly of advanced electronic systems that require a lot of chips, such as consumer electronics.
The media environment that drove the popularity of The Killer
Before talking about The Killer, it makes sense to talk about the media landscape. The late 1980s and early 1990s was when consumers first started to buy video films rather than only rent them. Retail video sales had been pioneered in the UK by the music labels who sold video albums and recordings of live performances.
The prices of films suddenly became much more accessible. Not cheap, but the price of a couple of CD albums at the time. Consumers were becoming more film literate. Curated series like:
These series were our film studies lecture theatre with Alex Cox and Jonathan Ross as our tutors.
Young people’s expectations and interests expanded. Video companies started to address market needs. At first, video packaging was influenced by the rental market. The rental market needed display cases that would have hundreds of people handling a box. Durability and keeping things hygienic was the primary concern. But companies realised more consumer sales with nicer packaging. Companies like Tartan and Artificial Eye looked to people with niche interests.
The video rights for these films were cheap and there was a ready audience to watch them. These cheap film rights were already well known, fuelling US grindhouse cinema in the 1970s & ’80s. So they were the ideal vanguard to get consumers to build their own video library.
Magazines sprang up to address the need for consumer reviews. this included Anime UK, Empire (seen as the serious film buffs read), Shivers and The Dark Side.
The Killer and I
The Killer was one of a number of videos that I had bought at the time. It sat by my VCR (video cassette recorder) alongside Hard Boiled and A Better Tomorrow. All three were released on the ‘Made In Hong Kong’ video label. I also had a copy of the Japanese anime opus Akira. My collection was rounded out with a few spaghetti westerns including Keoma The Violent Breed. The westerns were released by Aktiv as part of The Spaghetti Western Collection. These were films that made a real impact on me and that I watched again and again.
I was blown away by the visual experiences that both genres offered.
Over time I have been building up my library of Blu Ray and DVD disks and managed to reacquire a copy of The Killer. Last week I watched The Killer for the first time in a few years.
The perfect confection
A perfect product is a mix of the right ingredients prepared in the right way for the right time. In the mid-to-late 1980s Hong Kong cinema was reaching its cultural peak.
The original Hong Kong poster for The Killer
The Killer is made up of layers. These layers were driven by a mix of:
Visionary directors
The febrile atmosphere in the run-up to re-colonisation by the Chinese communist government
A deep bench of talent
Hong Kong itself
John Woo – visionary director
Depending whose article you read on John Woo, you will get a number of different influences mentioned with regards to John Woo’s works of this period. This film has all of them on screen at once. John Woo is a Christian, and you see a lot of these motifs in The Killer‘s imagery and settings including the iconic church shootout.
There is a stylistic nod to French new wave films directed by Jean-Pierre Melville like Le Samourai. Gun-fu was influenced by Japanese yakuza films with their honour code and no-holds barred violence. Kinji Fukasaku’s Battles Without Honour and Humanity series exemplified this genre. The pacing of his films owe much to Japanese chambara films like The Seven Samurai and classic Chinese novels.
The reality is that the Triads were seldom rule bound or honourable isn’t allowed to get in the way of a good story.
A combination of an appreciation of westerns and the works of Melville, with being in Hong Kong during the late 1960s and early 1970s meant that Woo entered the film world as a young script supervisor for Cathay Studios. He became an assistant directors at Shaw Studios. By the mid-1970s he made kung-fu films with fighting chereographed by Jackie Chan.
In the mid-1980s he had a chance to pivot and take more creative control, which resulted in A Better Tomorrow.
Much is commented on Woo’s use of white doves in The Killer and subsequent films. The dove is a Christian motif; Woo also referenced the white and black crows of the Spy vs. Spy comic strip. Finally pigeons and doves were kept in coops on the top of tenement apartment buildings in Hong Kong such as John Woo would have lived in after the Shek Kip Mei Fire burnt down his first Hong Kong home. They also end up on the menu at some of the city’s restaurants.
Doves were also very much an 1980s cultural moment from Blade Runner‘s climatic rooftop scene to Prince. Though to my knowledge Woo never mentioned either of them as influences.
Less commonly mentioned is the scene where the stray cat enters Jennie’s flat; it signals misfortune for the main characters in the film based on Chinese superstition.
The febrile atmosphere
The Hong Kong of the 1980s was a city with a sell by date. It had become a modern well-run city after reaching a nadir in the early 1970s but all that could be easily done away with. Hong Kongers moved freely around overseas Chinese communities in Singapore, Malaysia, Thailand and Indonesia. Hong Kong and to a lesser extent Taiwan became media hubs. By the early 1970s, Hong Kong music was being sung in Cantonese around Asia, the films in Asian cinemas and Made in Hong Kong products were shipped around the world.
Prior to 1984, there was a wide range of possibilities from the British muddling through and carrying on running Hong Kong to a Chinese invasion. Generations of Hong Kong emigres moved to the UK, Australia, Canada and America for education or a bolt hole if the worst happened. Post-1984 things became real.
Vancouver’s Hong Kong community expanded during this time as middle class professionals followed the lead of ‘super man’ Li Ka shing and had their families based in the Canadian city while they visited from time to time. It also helped that Vancouver’s inner city core felt like the high density living of Hong Kong, as did the ocean edge.
All this comings and goings meant that Hong Kongers were exposed to a variety of foreign and domestic influences like John Woo, rather than the more pedestrian content available in the UK at the time.
The higher ‘moral’ values of The Killer were a line that connected modern Asia to an ancient Chinese past reassuring stability in a changing world.
Star power – the deep bench of talent.
The Killer was blessed with a strong cast of performers. Chow Yun-Fat had a perfect foil in Danny Lee. Sally Yeh is amazing in her performance as an actress and a musician. Taiwanese Canadian Yeh was already a successful Cantopop artist before acting in The Killer. The depth of talent in Hong Kong was down to the studio system operated by production companies and TV stations. Chow was a product of TVB’s actor training and made his name as a Cantonese television drama heart throb.
Beyond the actors, you had a deep bench of technical talent to draw on such as cinematographer Peter Pau. Pau came up through the conveyor line approach to Hong Kong filmmaking and The Killer was his sixth film. Things needed to be done right first time, because films had very little shooting time in comparison to their western counterparts.
People like Mr Pau are responsible for the professionalisation of the mainland Chinese film industry. The mainland-Hong Kong collaborations which snuffed out the Hong Kong film industry acted as a technical finishing school by Hong Kong filmmakers for their Chinese counterparts. In the same way that coercive technology transfer saw multinational companies train up their competitors.
Hong Kong itself
The Killer is one of the things that inspired me to move half way around the world. Hong Kong’s mix of claustrophobic yet homely flats in composite buildings, neon signage and the constant buzz of the city are something you won’t see anywhere else.
This contrasts with the small town feel of the islands. The Killer managed to shoot in locations like the busy Causeway Bay shopping district, which was done in just three hours.
Just across the border mainland China feels too chaotic. Singapore too neat and ordered. Hong Kong got the mix just right, which is the reason why the anime Ghost In The Shell borrowed so much from the city’s mid-century architecture.
All four elements come together to make a perfect confection:
Visionary directors
The febrile atmosphere in the run-up to re-colonisation by the Chinese communist government
A deep bench of talent
Hong Kong itself
Impact
The Killer‘s reception in the Hong Kong market was lukewarm at first, due the June 4th incident in Beijing. But by the end of the year it was a respectable 9th in Hong Kong box office earnings. What happened in the international markets was unprecedented for the time. The Killer was shown on the international festival circuit and became much more critically acclaimed outside of Hong Kong than within the city itself.
If you’ve watched a Luc Besson film, you’ve seen a film influenced by The Killer, as have most Hollywood action directors making films in the mid-to-late 1990s like Robert Rodriguez and Quentin Tarantino. Raekwon’s Only Built 4 Cuban Linx… sampled the living daylights out of The Killer.
Three decades on, The Killer still moves me. Given changes that have gone on in Hong Kong, we won’t see its like again.
I wish gatekeeping was a thing back in 2005 and 2006 when I was working on the international launch of Yahoo! Answers. The problem that we had was getting people to contribute answers to questions. Gatekeeping and the exhortation to not gate keep is about sharing knowledge and opinions freely – an in real life version of what we saw in early social publishing. Ironically gatekeeping stands in sharp contrast to oversharing as a social faux pas. The kind of knowledge that concerns about gatekeeping is particularly opposed to is opinion based knowledge or NORA.
Now ‘your jam’ is no longer your jam, but instead offered up to be other people’s jam instead. Your individuality ready to be cloned at a moments notice. Will everything descend to being ‘basic’ or mainstream? Does it disincentivise possessing good taste?
What the Internet’s Use of ‘Gatekeeping’ Says About Power – The rise of “Don’t gatekeep” has reframed keeping things to yourself as a selfish act. But not everything is for everyone! And sometimes the act of sharing does more harm than good. I’m thinking of how Anthony Bourdain felt conflicted about sending droves of tourists to mom-and-pop restaurants. I’m thinking of gentrification and what happens when certain neighborhoods are positioned as hidden gems.
Study Times op-ed shoots down new policy options | Pekingology – translation from an article from the Study Times. Comments on infrastructure are particularly instructive in terms of the view point that they reflect: To debunk views such as “infrastructure overcapacity is wasteful,” “promoting infrastructure equates to taking the old path that’s inconsistent with high-quality development,” and “limited space,” it’s crucial to fully understand the role of infrastructure investment from a holistic perspective of national economic development. Infrastructure investment doesn’t only interact with the expansion of aggregate demand to stabilize economic operations, but also enhances macroeconomic efficiency, improves people’s living standards, and robustly supports high-quality development. Overall, there’s no issue of excessive infrastructure. On the contrary, there are areas that hinder the efficiency of the national economy and the improvement of people’s living standards. China’s per capita infrastructure capital stock only accounts for 20% to 30% of the developed countries, and public facility investments per rural resident are only about a fifth of an urban dweller, indicating potential for investment
McDonald’s Hong Kong and Kevin Poon “Coach McNugget Art World” Exhibition | Hypebeast – via Ian at Deft. This was to celebrate 40 years of the McNugget. McDonald’s have always done some smart cultural marketing work in Hong Kong (such as an McDonalds Big Mac themed issue of Milk magazine). Hong Kong seems like a natural home for these things, I remember activating a Coke Zero x Neighborhood collab while there.) But it isn’t only a Hong Kong thing, McDonalds has done some strong cultural marketing internationally as well: from the Cactus Jack happy meal to a bounty programme for rappers that namedropped McDonalds on their mixtape over the years. As my friend Ian observed this is at odds with their current UK positioning ‘ McDonalds is the perfect place for estranged parents to meet their kids for awkward conversations’. The implication in that McDonalds restaurants are a lower rent third space (than Starbucks or Costa) positioning. I have welcomed their value-priced coffee and breakfasts at the end of an all-nighter on a pitch or a long drive. But the UK’s the third space aspect loses all the joy that McDonalds manages to imbue in their children experiences – the treat, the birthday party, the expectation of picking up a much wanted toy in a happy meal. The child to adult disconnect in the experience is something cultural marketing like this can help bridge if done in the UK.
Hong Kong’s corporate lawyers test boundaries as Beijing’s influence grows | Financial Times – legal practitioners, including corporate lawyers, are concerned the broadening scope of a sweeping national security law could jeopardise the independence of the city’s legal system, a legacy of British administration, as Beijing tightens its grip. “There is general concern . . . that people are not fully understanding where the boundaries lie,” said a senior corporate lawyer with a global firm who has worked in Hong Kong for more than two decades
Daring Fireball: ‘Changes to U.K. Surveillance Regime May Violate International Law’ – As I see it, the most likely outcome is that the U.K. passes the law, thinking that the grave concerns conveyed to them by the messaging services are overblown. That the platform providers are saying they can’t comply but they really just mean they don’t want to comply because it’s just difficult, not impossible. And when it becomes law, the platforms will hand it off to the nerds, the nerds will nerd harder, and boom, the platforms will fall into compliance with this law. That’s what they think will happen. What will actually happen, I believe, is that E2EE messaging platforms like WhatsApp (overwhelmingly popular in the U.K.), Signal, and iMessage will stop working and be pulled from app stores in the U.K., full stop. The U.K. seems to think it’s a bluff; I don’t
Singapore
Money Laundering Bust Puts Foreign Wealth in Singapore on Notice | Asia Sentinel – if that occurred at the behest of the China then we’re likely to see flight overseas from Singapore. It’s also interesting that these raids have come soon after China arrested a Shanghai immigration consultant to get hold of their database of UHNWI overseas (predominantly in the US). They second question I had would be why Singapore would cooperate with China on this?
Software
Now is the time for grimoires – by Ethan Mollick – With the rise of a new form of AI, the Large Language Model, organizations continue to think that whoever controls the data is going to win. But at least in the near future, I not only think they are wrong, but also that this approach blinds them to the most useful thing that they (and all of us), can be doing in this AI-haunted moment: creating grimoires, spellbooks full of prompts that encode expertise. The largest Large Language Models, like GPT-4, already have trained on tons of data. They “know” many things, which is why they beat Stanford Medical School students when evaluating new medical cases and Harvard students at essay writing, despite their tendency to hallucinate wrong answers. It may well be that more data is indeed widely useful — companies are training their own LLMs, and going through substantial effort to fine-tune existing models on their data based on this assumption — but we don’t actually know that, yet. In the meantime, there is something that is clearly important, and that is the prompts of experts.
Trybals is a YouTube channel that features people from the less developed parts of Pakistan and asks their reactions about different aspects of the modern world. It’s an interesting bit of anthropology. In this episode the panel gets to try a VR experience.
What prompted me to write about Geico advertising was a stream of news from marketing services companies about the state of technology company advertising. At the time of writing Stagwell are just the latest marketing services firm after S4, IPG, Omnicom and WPP have pinned declining profits on a reduction in technology company advertising spend. Then this story broke about Geico advertising: Insurer Geico made more money after benching its famous gecko | Quartz – and my first reaction was that the wrong lessons might be taken away from this.
Geico advertising – a primer
Geico îs an unfamiliar name to most people outside of the US. If you’ve read American magazines chances are there was a print ad or two in there with their iconic Gecko spokesperson. It’s a similar case on American television.
Geico advertising and their Gecko are as familiar to Americans as the meerkats of Comparethemarket.com are to your average Brits.
The truth about technology marketers vs. Geico advertising
Having worked with technology brands on and off for the past three decades, I have enough experience to know that generally, they aren’t great marketing organisations.
Coinbase’s Super Bowl ad drove traffic to a site that fell over.
Geico reinforced brand equity in the insurance space and pointed out their 24-hour claims hotline (I imagine that this isn’t an exclusive feature, but you wouldn’t know it from the advert).
Growth mindset ≠ marketing mindset
As organisations, they have a growth mindset, but not a marketing mindset. Before the internet, this meant a powerful field sales force organisation and marketing meant a bit of branding / design work coupled with case studies for the sales people. With the internet came constant iterative ‘growth hacking’ on digital channels, that mirrors agile software development rather than the best practices of marketing science.
There is a good reason why organisations like the Ehrenberg-Bass Institute for Marketing Science are supported by FMCG manufacturers, luxury goods makers, media companies, marketing services firms and pharmaceutical companies, BUT has no technology company sponsors.
The reasons are cultural in nature:
Engineering – if I haven’t heard of it or invented it then it’s not valid and you’re just a suit. At best great product is the marketing – and that’s great if you have a clearly differentiated great product which is self evident. The engineering mindset is also why they trust adtech and marketing automation services which outsource your marketing communications approach to a black box
Sales – marketing is just support. Which is the reason why my early clients (like old school Silicon Valley royalty LSI Logic) promoted long serving secretaries and administration staff into marketing roles
Even if they had a marketer who knew about Ehrenberg-Bass they wouldn’t be able to get in buy-in from the wider organisation to participate and they’d likely be fighting other dumpster fires elsewhere
Secondly, their laser focus on data affects their outlook. To paraphrase the comedian Bill Hicks: they know the price of everything, but the value of nothing. Because they are only looking at short term data. Great marketing and advertising also has long term effects that both screws with the short term marketing data focus.
Marketing and growth hacking are considered synonymous. It would seem ridiculous for me to to claim in any large marketing orientated organisation that sales and marketing are synonymous. The differences and complementary aspects of both would be well known. Yet in technology companies, this isn’t the case.
By contrast Geico as a brand is an organisation who understood marketing. You make your car or house insurance decision at best once a year (though there is friction in making a change).
The technology sector approach would be for Geico to bid on search ads and aggregators to acquire customers and then do direct mail or email when it comes to renewal times. But Geico advertising does something different. Geico advertising builds mental framework, so that Geico means car insurance and will be one of the brands that you consider.
This achieves a few things:
You are less likely to move away from Geico, you may not love them, but searching for an alternative might be too much of a hassle.
You may be reassured that you have chosen ‘the’ car insurance
It helps new customers get over the ‘which car insurance company to choose’ decision
It helps with upsell on the products due to the reassurance of the brand
Technology companies deal with these problems in a slightly different way:
Certification of engineering staff. If you are Microsoft certified or Cisco certified, you are less likely to use open source software or Juniper Networks products respectively. It would be against your self interest and the investment in terms of time and money that you have made in your self development
Contractual lock-in – self explanatory
Technology lock-in. You can put your data or programming code into a particular system, but its much harder and more expensive to move on to another system
Owning the entire technology stack. This is the approach that Adobe Systems have taken, gradually acquiring over the years the entire marketing, workflow and creative systems used by ad agencies, media agencies and their clients
So why was Geico advertising spend cut?
This is the crux of my point about how the wrong lessons might be taken away from the Geico advertising spend cut, with no ‘apparent’ impact.
There are a number of good reasons why Geico made the cut in advertising spend:
There was a cut in insurance sector advertising overall, so that Geico maintained or even grew its relative share of voice while spending less. This should see it emerge with improved economic performance over time. Procter and Gamble became the behemoth it now is by INCREASING advertising during the great depression of the 1920s. So the idea of relative share of voice and its relationship to market share is older than I am. Further more research by the IPA has found that holding or increasing relative share of voice during a downturn has a positive impact for business performance over a five year period
Geico may have managed to make some efficiency gains, this is most likely to occur in brand activating activities
There is also a bad reason: saving money in the short term. Kraft Heinz cut marketing to the bone under the guise of zero based budgeting (ZBB) – which made a mockery of ZBB as a concept. Kraft Heinz shares massively underperformed and were down 60% in the last 5 years, compared to the S&P 500 having gone up 69%. If Geico is following this route then it bodes ill for the long term performance of the business.
Without us knowing the real reasons and focusing on the short term measure, it reinforces a growth hacking mindset.
Hard times mean no sustainability premium in North America | WARC | The Feed – every single economic recession this comes around and marketers are surprised. Time to pay attention to what the longitudinal research data says. I really like the work that Gallup have done on macro trends and the American consumer, in particular their work on attitudes to the environment.
‘Pokémon Sleep’ Review: Sleep-Tracking Game Made Me Into Snorlax – gamifying sleep. Pokemon Sleep has surged to 3.2M global downloads and an estimated $130k in daily revenue according to SensorTower data. The app ranked in the top 5 in the U.S. Games charts. It’s even more popular in Japan (the home of Pokemon), where it’s number 1 across the App Store categories
Using attention to scale creative excellence at Mars | WARC – Sales, distinctive assets, and attention to advertising are the go-to metrics to guide marketing decisions at Mars. Mars use Attention as a pre-testing tool, to inform creative choices in digital and also proxy in TV. Mars believe that an execution with a better attention score will travel across media channels better and will be a safer bet for you when you need to make a choice. Measuring Attention is a key element in helping us improve the creative hit rate. Advertisers should question how they measure consumer responses and focus on measures of real consumer behavior.
