Ged Carroll

Category: oprah time | 書評 | 서평 : 文芸批評

Welcome! I guess the first question that you have is why oprah time? Well in my last year of college I used to sit in the house that I shared with my landlord and write my essays whilst watching cable TV.

There I would be sipping tea, writing away and referencing from text books spread around me on the couch and coffee table. One of the programmes on the in the background was Oprah Winfrey. A lot of the show was just background noise. But I was fascinated by Oprah’s book club.

She’d give her take on a book, maybe interview the author. And then it would be blasted up the New York Times bestsellers list. This list appears weekly in the New York Times Book Review. Oprah’s book club was later emulated by other talk show hosts, notably the UK’s Richard Madeley and Judy Finegan.

On the high end you had Melvyn Bragg‘s South Bank Show when they profiled an author of the moment.

When I came to writing my own review of books that I’d read, I was was brought back to that time working on a sofa. Apple laptop in hand. It made sense to go with Oprah time.

You might also notice a link called bookshelf. This is a list of non-fiction books that I have kept. And the reasons why I have kept them.

If you’ve gone through my reviews and think that you’d like to send me a book to review. Feel free to contact me. Click this link, prove that you’re human and you will have my email address.

  • Measure What Matters by John Doerr

    I was recommended Measure What Matters by my friend and fellow ex-Yahoo Cathy Ma. Cathy found the book useful in her way through managing teams. In Measure What Matters, John Doerr explains the idea of objectives and key results or OKRs.

    Measure What Matters

    About John Doerr

    If you’ve worked in or around the Silicon Valley technology space from the PC age through to the 2010s Doerr’s name will have a passing familiarity to you. Doerr was a salesman at Intel in the 1970s, realised that there were too many good people ahead of him and took an over in venture capital instead. Doerr was involved in funding:

    • Compaq – Compaq kicked off the market for ‘IBM compatible’ PCs and made the first portable ‘IBM compatible’ PC. Soon after IBM was no longer the dominant player in personal computing leading to the Wintel duopoly. Compaq eventually offered a full range of large servers, workstations and PC when it acquired Digital Equipment Corporation and Tandem Computing. Compaq was in turn bought by H-P
    • Netscape – Netscape Communications mainstreamed the internet browser, email client, web servers and email servers. The server software lives on in Oracle’s product line via the Netscape – Sun Microsystems alliance. The browser indirectly carried on through an open source project Mozilla
    • Symantec – Symantec started off as a natural language processing company in the early 1980s, it became famous for its Mac antivirus software and then went into the DOS and Windows market after merging with Peter Norton Computing. It now has a consumer facing business called NortonLifeLock and the business focused software part of the business was sold to Broadcom
    • Sun Microsystems – Sun Microsystems started off as a UNIX workstation manufacturer. Over time they built up a healthy server and software business that supported much of the infrastructure of the web. They were instrumental in the evolution of several key computing technologies, among them Unix – which influenced parts of the macOS that I am typing this post on, RISC processors in your smartphone, thin client computing like Google Docs, and virtualised computing that is instrumental for cloud computing. Sun Microsystems workstations were popular with investment banks, telecoms companies and internet startups bought their servers. The company’s decline can be marked by the dot com crash. Oracle bought Sun Microsystems and their technology lives on
    • drugstore.com – was a first generation e-tailer in health and beauty products. Walgreens bought the business in 2011, and shut down the website five years later.
    • Amazon.com – needs no introduction
    • Intuit – Intuit sells financial software in the US. TurboTax helps Americans do their tax returns, Mint provides a personal finance dashboard for consumers and QuickBooks is accounting software for small and medium sized businesses
    • Macromedia – Macromedia was a software company that developed tools for creatives and programmers. It was eventually acquired by Adobe. Macromedia products live on in the Adobe product range
    • Google – the search engine.

    About OKRs

    For all of the companies that Doerr has funded he has advocated OKRs. The idea of OKRs came from Doerr’s colleague at Intel Andy Grove. OKRs are a collaborative process. The idea is that it is used with teams and the individuals who make up the teams. Management seeks to set challenging, ambitious goals with measurable results. The key results in OKRs are how you track progress towards the objective, create alignment within the team, and encourage engagement around measurable goals. They are also supposed to flex with circumstance, which is one of the key points of separation from Peter Drucker’s management by objectives (MBO).

    The first part of the book Measure What Matters explains the origin and process behind OKRs.

    You can get everything that you need in the first two chapters covering 35 pages.

    The Cult of OKR

    The rest of the book is a series of self aggrandising endorsements of OK from senior executives who are OKR advocates:

    • Larry Page of Alphabet
    • Bill Davidow of Intel
    • Sheryl Sandberg of Facebook
    • Bill Gates on The Gates Foundation

    It crosses the line for me and almost reads like a high water mark for Silicon Valley hubris; Doerr’s book was published in 2018. Three years later and:

    • Bill Gates is in the most trouble he has been in since the Judge Jackson ruling
    • Alphabet and Facebook are being assailed by regulators around the world
    • Intel looks like a shadow of its former self. Its fabrication process are three years behind competitors. Customers are designing their own chips and AMD is eating their lunch in high performance processors

    Secondly, Doerr’s book, whilst acknowledging Andy Groves role of OKR creator; fails to acknowledge that Andy gave a good descriptor of OKRs in his 1983 book High Output Management.

    I think one of the reasons that I am not that keen on Measure What Matters, is that the book doesn’t work for culturally as a non-American. Instead I would recommend Andy Grove’s own book High Output Management. More books that might be of interest here.

  • The Exponential Era by Espindola & Wright

    The Exponential Era is a business strategy book published by the IEEE Press as part of its series on technology, innovation and leadership. David Espindola and Michael Wright work at Intercepting Horizons and advise at the University of Minnesota.

    The book is a concise 182 pages including its index. It has a satisfying hard cover about the height and width of a paperback book. The book proportions reminded of many of the books that we used to have my secondary school’s library. It felt right in my hand. Its a small thing, but it matters.

    The exponential era

    The secondary school analogy goes further; the book summarises knowledge and makes it relatively easily digestible.

    The Exponential Era includes:

    • The threat of platforms and their ability to disrupt market sectors
    • Why people find it hard to grasp the change brought about by the future
    • Megatrends with the kind of utopian tone that reminded me of Alvin Toffler, George Gilder and John Naisbitt
    • Horizon monitoring
    • Agile approach to development
    • Test and learn
    • Feedback based strategic decisions which relies extensively on the technology sector’s fetishisation of John Boyd’s OODA model
    • The Innovator’s Dilemma
    • Future business ethics

    The book consolidates the kind of reading that people in technology and marketing would likely have read anyway. Chances are if you’ve already read books like Saving Big Blue, Measure What Matters, The Lean Startup and Zero to One, then The Exponential Era isn’t written for you.

    Who should read this book?

    Instead this book seems to be an increasingly diminished audience. A company too small for it’s management to have been lectured on disruption by McKinsey, Bain, BCG or Accenture. But still large enough to be concerned. Like McKinsey et al Espindola and Wright are looking to create disruption fear and sell their SPX methodology to re-engineer their business. I would have thought the c suite in most businesses would have at least done enough reading to have a high level understanding of the content in the book.

    The book’s relentless utopian optimism reminded me a lot of business works from the 1970s to the dot com era. I think that The Exponential Era will be of most use to junior people at the start of their career looking for a primer rather than its intended audience.

  • Type Matters by Jim Williams

    Why would I care about a book like Type Matters? Back at the beginning of the PC era; Apple sought to differentiate itself through its understanding of design. Steve Jobs had the Macintosh team apply the knowledge he’d gained dropping into a college course on typography. Fonts and kerning became important.

    Type Matters

    Jobs also drove his team to distraction. The original Macintosh operating system had a 2D graphics library called QuickDraw that was a core part of the system. It could create primitive objects such as lines, rectangles, polygons and arcs. Jobs berated his developers. They didn’t have an oval or a rounded rectangle in its capabilities. He took them outside looked around the real world and pointed these shapes out to them.

    Decades later, we care about the principles of UX; but don’t pay quite the same attention to typography. Books are often designed to be to be read on screen and then a paper version is printed from the same layout. Often the sole consideration that will be given to typography will be by the digital designer who will be wondering what web font will be used. Spacing and kerning won’t have that much attention paid to it. Instead we accept ‘good enough’ in the way that the word appears on the web or in an app.

    Which is where I think Type Matters comes in. Jim Williams brings decades of experience of graphic design to the book. The book is a thin Moleskine sized volume that provides a good guide to fonts and their use. It’s a book that is easy to read cover-to-cover, or dip in and out of as you feel like it.

    It combines good design practice with a history lesson on the elements and consideration of putting words on a page: whether its made of velum, paper or pixels. Williams’ writing is accessible for the non-designer. It provides a better understanding about readability and legibility considerations. More design related posts here.

  • The Bhutto Dynasty – The Struggle for Power in Pakistan by Owen Bennett-Jones

    Before reading The Bhutto Dynasty I knew very little about Pakistan. The story of the Bhutto family is a story of fierce ambition with bursts of hubris. But it is also the tale of the moghul empire of pre-Raj India, British rule and post-colonial Pakistan.

    The Bhutto Dynasty
    The Bhutto Dynasty

    The Bhuttos have been at the centre of Pakistan government. It is an interesting parallel to the Nehru-Gandhi family in India.

    The author Owen Bennett-Jones has had access to the family and its wider circle of friends in writing this book. Combining that with a long time covering Pakistani current affairs for the BBC and you end up with an informative book.

    The Bhutto family power base comes from being land owners and being able to rely on a block of local voters. The feudal nature of their power base was important before, during and after British rule. These votes were often achieved through means, rather like the British rotten boroughs.

    A second aspect of their success was their ability to change and adapt. Bennett-Jones talks about how they adapted and thrived using the British legal system. They also shifted their allegiances to match where Pakistan was going. Being recognised for their support to the British Empire to supporting Muhammad Ali Jinnah. Or from founding a political party that engaged with China, to becoming a centre right party.

    I would have liked to know more about the Pakistani effort to develop nuclear weapons. As an outsider, this was the biggest event since independence for Pakistan.

    It was fascinating how different members of the Bhutto family consistently under-estimated rivals. This was usually because they had a blind spot for clerics, the uneducated and of lower social standing.

    Zulfikar Ali Bhutto grossly underestimated his own choice for chief of army staff. General Zia went on to depose Bhutto and bring in ten years of military government.

    He compromised on laws sought by muslim clerics and was surprised when they were back demanding more, instead of appreciating what he’d given them. His daughter Benazir Bhutto underestimated the risk of her religious opponents and was assassinated by suicide bombers prepared by the Taliban.

    I found The Bhutto Dynasty as a good introduction to South Asian history; rather than just a family biography. There are a number of aspects that I would like to understand more about. In particular, the rise of extreme political Islam, the India – Pakistan conflict, Pakistan’s relationship with China and the Pakistani nuclear programme. More book reviews here.

  • Consumerology by Philip Graves

    Consumerology taps into Phil Graves experience as a consultant on consumer behaviour.

    In the book, he draws on experience in retail marketing and classic marketing case studies such as New Coke. These examples show the numerous ways in which marketing fails to understand consumers.

    Consumer.ology
    Consumerology by Philip Graves

    Much of the tried and true testing methods used make consumer marketing decisions have their own built in biases and affect the results that marketers use to base major decisions on.

    AFECT criteria

    In Consumerology, Graves recommends a set of criteria to assess any research project against. The more that the research project aligns with these principles, the less likely it is to be adversely affected by consumer or marketer bias.

    A – Analysis of behavioural data. Does the research look at consumer behaviour or not? If it doesn’t look at some aspect of consumer behaviour, it isn’t valuable.

    F – Where the consumers in the right frame of mind? Where they observed whilst in a retail experience, making a purchase?

    E – Environment. What is the context of the content. Research that isn’t observational / behavioural in nature should at least be done where retail decisions happen. Environment is bound together with frame of mind.

    C – Covert study. Being aware of being observed affects behaviour. Think about the use of close circuit TV and fisheye mirrors to try and prevent casual shoplifting.

    T – Timeframe. Did the timeframe of the study match the timeframe that consumers would typically use themselves?

    Other book reviews here.