Ged Carroll

Category: technology | 技術 | 기술 | テクノロジー

It’s hard to explain to someone who didn’t live through it how transformation technology has been. When I was a child a computer was something mysterious. My Dad has managed to work his way up from the shop floor of the shipyard where he worked and into the planning office.

One evening he broad home some computer paper. I was fascinated by the the way the paper hinged on perforations and had tear off side edges that allowed it to be pulled through the printer with plastic sprockets connecting through holes in the paper.

My Dad used to compile and print off work orders using an ICL mainframe computer that was timeshared by all the shipyards that were part of British Shipbuilders.

I used the paper for years for notes and my childhood drawings. It didn’t make me a computer whiz. I never had a computer when I was at school. My school didn’t have a computer lab. I got to use Windows machines a few times in a regional computer labs. I still use what I learned in Excel spreadsheets now.

My experience with computers started with work and eventually bought my own secondhand Mac. Cut and paste completely changed the way I wrote. I got to use internal email working for Corning and internet connectivity when I went to university. One of my friends had a CompuServe account and I was there when he first met his Mexican wife on an online chatroom, years before Tinder.

Leaving college I set up a Yahoo! email address. I only needed to check my email address once a week, which was fortunate as internet access was expensive. I used to go to Liverpool’s cyber cafe with a friend every Saturday and showed him how to use the internet. I would bring any messages that I needed to send pre-written on a floppy disk that also held my CV.

That is a world away from the technology we enjoy now, where we are enveloped by smartphones and constant connectivity. In some ways the rate of change feels as if it has slowed down compared to the last few decades.

  • User domestication

    User domestication was an interesting phrase that I noticed in an essay about the growth of WhatsApp. In the essay the author highlighted a number of factors in WhatsApp’s success:

    • Having a proprietary messaging client that didn’t support industry standards for messaging such as the XMPP protocol supported by Google Talk. (Google later abandoned the XMPP open protocol itself in favour of its proprietary Google Hangouts).
    • WhatsApp had a low learning curve of adoption through to a well designed user experience.
    • The user experience of WhatsApp was easy to learn
    • WhatsApp worked across both Android and iOS devices which helped its adoption through network effects

    This led to a number of things, which the author identified as user domestication factors:

    • A high level of user dependence on WhatsApp
    • No control over the software. (it can’t be modified, it prevents migration to another platform – a la Facebook and people’s address book)
    • Exploitation of ‘captive users’ who would find it difficult to resist

    If all of this sounds familiar, its because it was the Facebook playbook from the get-go. Like organising export of your address book from Yahoo! to Facebook, but not the other way around.

    Messing around with iPad
    Captured attention

    The author makes clear that WhatsApp is just an illustrative example.

    This probably explains why the essay doesn’t seem to match up with the WhatsApp story pre-Facebook. Founders Brian Acton and Jan Koum originally had a nominal subscription model. Acton went on to help set up the Signal Foundation, after leaving WhatsApp post Facebook takeover. His reason for leaving was concerns over the monetisation of WhatsApp by Facebook.

    But I think that there can be little argument that Facebook thought of WhatsApp as a user domestication opportunity.

    The relationship that the media industry has with consumers through the use of DRM (digital rights management) is a similar form of user domestication mentioned in his essay.

    Another example of this ‘user domestication’ in action is the apparent failure of Google’s search choice screen to have any effect on its monopoly market share in Europe.

    It differs from previous generations of technology lock-in exercised by the likes of Microsoft, IBM and Apple in that the costs of these obvious upfront. In user domestication, the costs are less apparent and the value extraction happens on an ongoing basis.

    More information

    WhatsApp and the domestication of users

    WhatsApp founder Brian Action, says Facebook used him to get its acquisition past EU regulators | Techcrunch

  • Signal messenger + more things

    Signal privacy orientated messenger

    Signal has become a popular messaging clients among my contacts for privacy orientated messaging. I’ve shared this guide a number of times, so I thought I would share it here. More on Signal messaging here. I use Signal on my phone and my desktop computer, both of which are an integrated experience.

    Innovation

    FISCAL YEAR 2020 a great report by the UD Department of Defence – a U.S. business climate that has favored short-term shareholder earnings (versus long- term capital investment), deindustrialization, and an abstract, radical vision of “free trade,” without fair trade enforcement, have severely damaged America’s ability to arm itself today and in the future. Our national responses – off-shoring and out-sourcing – have been inadequate and ultimately self-defeating – punchy, but I don’t see much attention being paid to it (PDF)

    The Times view on institutions’ ties with China: Academic Decoupling | Comment | The Times – overall change in UK stance across elites

    Germany to help Europe invest ‘billions’ in chip manufacturing 

    Quad’ nations sign up for meta think-tank to advance ‘Techno-Democratic Statecraft’ • The Register – Universities and think tanks from Australia, the USA, Japan, and India have come together in a new group that together hopes to advance discussions on the intersection of information technology, regional security, and internet freedom. Dubbed the “Quad Tech Network”, the group is managed by the National Security College at The Australian National University, an organisation backed by Australia’s Department of Foreign Affairs and Trade.

    Technology

    China issues new anti-monopoly rules targeting its tech giants | Reuters – interesting how the global temperament turning against technology and e-tailing

    China Blocks Clubhouse App After Brief Flowering of Debate – The New York Times – At times, the conversation went off the rails, as when one man who identified as Taiwanese chimed in to curse out mainland Chinese people, before quickly signing off. But for the most part, users said that the app’s use of moderators and real-time voice sharing promoted a civility and intimacy lacking on other popular social media platforms like Twitter and its Chinese equivalent, Weibo. – interesting given its reputation for racism and sexism

    Clubhouse is now blocked in China after a brief uncensored period | TechCrunch – they were a bit slow, obviously some of China’s project Golden Shield people need to reflect on their shortcomings.

    Brexit

    PRWeek poll: A third of PR businesses predict Brexit revenue hit | PR Week – “First, whereas previously the UK would always be the gateway for new entrants to the European market, we’re now seeing Germany emerge on par as the primary entry point. Historically, Germany would almost always be the secondary priority after the UK, then followed by France, the Netherlands, Spain and Italy. “Second, we’ve seen clients proactively ask to have multinational teams lead their account in Europe, as opposed to the traditional approach of having a UK-led European approach. In our mind, this is because the UK no longer has the same authority to lead. “This is one of the softer impacts of Brexit in terms of the UK’s perceived influence and leadership in the region.” Mark Pinsent, managing director of The Hoffman Agency Europe, has also noticed a trend for UK-based clients to “explicitly tell us that they’re keen to be positioned as European companies rather than UK”. “That can be tricky if they’re headquartered in the UK [or] don’t have a significant presence on mainland Europe,” he said. “It’ll be interesting to see whether, over time, the UK becomes less of a priority market for international businesses looking to market in Europe… certainly for UK-founded start-ups, I could see it accelerating their need to have EU-based businesses.” – the psychology of the UK’s diminished image is fascinating

    Culture

    Kaffeine | Rave culture and specialty coffee a comparison – nice verbal history of the Australian wave of London specialty coffee shops. It is interesting to see how specialty coffee went mainstream over time

    Luxury & streetwear

    New Balance wins $3.9m in damages from China logo copycats | Financial Times – The two defendants, Fujian-based footwear maker New Barlun and its distributor Shanghai Shiyi Trade, have expanded quickly in China’s smaller cities and sold knock off shoes at below half the price of New Balance. – Damages are still pretty low, only 2.5m pounds or so

    Luxury’s Involvement in Resell Could Be the Beginning of the End – I had written about peak streetwear a while ago

  • China crackdown + more things

    MACAU DAILY TIMES 澳門每日時報 » Hong Kong | Thousands flee for UK, fearing China crackdown – What’s surprising is not the content of the article itself. There are plenty of pieces in the English language media around the world about the fear of a China crackdown due to the Hong Kong National Security Law driving Hong Kongers away. (The reality is less likely to be a China crackdown and more likely to be a progressive anaconda-type squeeze.) I am surprised to see this article in the usually tame Macau media. Which left me with the question why? My initial thoughts were that space constrained Macanese could take up some of the slack in Hong Kong as locals vacate? If so it would solve problems in the housing market and the need to build additional infrastructure in Macau.

    Hong Kong Bar Association’s new chair on national security law and China ｜ Apple Daily – I can’t see Mr Harris’ tenure ending well, given his lack of alignment with the line of travel on Hong Kong’s national security law. We might see a more forceful China crackdown on the legal sector, than just the mainland media criticism so far

    Next generation of horseshit | The Ad Contrarian newsletter – more on why life stage is more important than generations

    Merrick Garland Wants Former Facebook Lawyer to Top Antitrust Division | Prospect – this could be good for Facebook

    Majority of B2B advertising is ‘ineffective’ | Marketing Week – Of the 1,600 B2B ads shown to a sample of 6 million people worldwide over the past four years, 75% scored one star or less on System1’s FaceTrace emotional measurement tool – so ineffective in brand building, but potentially effective in terms of performance marketing? We don’t know

    QAnon Is Alive and Well in Japan – The Diplomat 

    China-Australia clash may be more about Beijing’s economic fears than a coronavirus probe | South China Morning Post 

    Today’s jet fighter designers don’t get the point – Asia Times – the cockpit itself is “beautiful,” full of screens that allow you to bring up an incredible amount of information about the fighter with just a few finger swipes, and customize the data to tailor it for the particular mission. The F-35 is the first to use touch screen technology. Unlike switches, which take up permanent cockpit space, touch screens allow the same LCD screen space to be instantly repurposed, the report said. One minute, a display could be used to pull up data on an aircraft’s fuel reserves, and the next, it could help target an enemy position on a mountainside. That goes a long way toward simplifying the cockpit and not overwhelming a pilot with wall-to-wall physical switches, dials, and single-use displays, the report said. But the problem with touch screens, the pilot explains, is a lack of tactile feedback. Switches have a nice, satisfying click that instantaneously lets the user know they were successfully flipped, the report said. The anonymous pilot reports failing to get a result from a touch screen about 20% of the time – the need for haptics has never been clearer

    China Raises Threat Level Over Rare Earths — Radio Free Asia – “Rare earth ore exports are limited in value, and the global demand for raw materials is relatively low,” said Liu Enqiao of Anbound Consulting. But Liu added that the decline “might be partly due to China’s tightening of regulations on strategic resources” under the country’s new export control law, which took effect on Dec. 1.

    Asian Fans Turn Their Back on Korean Pop Culture – The Chosun Ilbo – a lot of the problem seems to be down to overexposure and the Black Sun club scandal

    Mystery surrounds huge rise in Huawei executives’ social media followings | Financial Times – they aren’t the first corporate to be apparently caught astroturfing and won’t be the last. The New York Times tackles this from a different angle point out how accounts like this were used to lobby against 5G decisions against Huawei in Belgium – Inside a Pro-Huawei Influence Campaign – The New York Times 

    Facing the Jackpot with William Gibson | Ploughshares at Emerson College 

    The EU must protect the right to privacy and not attack end-to-end encryption – interesting that so many vendors came together on this. Its also interesting that its missing big tech names

    US-China tech war: former Google chief and others call for action to handle ‘asymmetric competition’ from Beijing | South China Morning Post – US tech group, formed in July 2020 to tackle ‘the most difficult questions regarding US competitiveness with China on technology’ also includes Jared Cohen. Report calls for determined action to tackle tech competition with China and says a certain amount of ‘bifurcation’ is inevitable

    Elderly woman DJ becomes online sensation in China | South China Morning Post – to be fair she’s about the same age as a number of big name DJs in the west. Pete Tong is 60, Carl Cox is 58, Junior Vasquez is 71, DJ Hell is 58 and Georgio Moroder is 80.

    Artificial Intelligence Will Define Google’s Future. For Now, It’s a Management Challenge. – WSJ – most of Google’s problems related to AI are rooted in the company’s approach to managing staff, adding that science, and not ideology, should guide ethical debates. “Google is the coddler-in-chief,” he said. “Their employees are so coddled that they feel entitled to make more and more demands” regarding how the company approaches AI and related issues. – TL;DR – millennial and gen-z Googler snowflakes preventing the company from creating amoral shareholder value

  • Brazilian data breach + more things

    Massive Brazilian Data Breach – Schneier on Security – some 220 million people affected in the Brazilian data breach. So it is one of the biggest data breaches to date. I do wonder why the Brazilian data breach has not a lot of coverage outside of Portuguese language media? More related content here.

    Why Ericsson took on its own government to defend rival Huawei | Financial Times – China’s support of Huawei, through cheap funding and much else, is well known, and has led to a commercial advantage that Ericsson and Nokia can find hard to counter on their own. Will Europe, for which 5G is a rare technological sector where it enjoys a clear lead over the US, stand up for its homegrown talent?

    Intel reveals ‘hacked’ earnings release was on guessable URL | Financial Times – that isn’t a hack, its good journalism

    North Korea hackers use social media to target security researchers | Financial Times – this is good espionage practice and similar to the Chinese MSS in mode and method

    Facebook sparks anger after shutting socialist pages | Financial Times – it makes sense that an algorithm would see far right and far left organisations as similar

    Should Universities Try to Capture More Value from Their Research? – Knowledge@Wharton – university research has produced pathbreaking innovations across many disciplines, many of which have been commercialized successfully. Yet, on average, universities capture 16% of the value they help create through licensing revenues or equity stakes in the startups their research spawns. Furthermore, some researchers and universities are much better able to commercialize their discoveries compared to others, even holding constant the discovery itself

    How China’s delivery apps are putting riders at risk | Financial Times – in legal disputes, a high level of management by the platform can be taken as evidence that it has a labour relationship with the driver. In 2018, a Shansong courier who had been injured while driving won a court ruling on this basis. One might place some of the responsibility on the engineers who maintain the apps. But they too are victims of labour exploitation, working the infamous “996” shift of 9am-9pm, six days a week. Like delivery drivers, they have decided such an occupation is, so far, their best option. But a country that prides itself on its tech innovation and its booming economy should be able to provide better choices

  • Ahistoric technology & things that caught my eye this week

    Wired magazine had an interesting article on revisiting old technology magazines. The idea was that while in some ways technology has progressed. In other ways, good ideas got bypassed. There are a number of Good ideas that might have more currency now. There is a contrasting ahistoric technology view held by some Silicon Valley luminaries.

    The ahistoric technology viewpoint ignores things that are right in front of us. Fuzzy logic and early machine learning (based on software neural networks) desktop software do much the same things (with less computing power and network bandwidth) that Google and Apple do now.

    Bret Victor gave a presentation ‘from 1973’, showing the fallacy of the ahistoric technology viewpoint. These ideas will be of more relevance to the audience of programmers, but you can grasp the gist of what’s going on.

    One of the reasons I stuck with the Mac platform was that small development houses and lone programmers built useful software based on similarly niche concepts.

    Now these software applications, alongside web services that have been developed in a similar way, like Newsblur and Pinboard are a key part of my workflow.

    McDonalds Japan have a reputation for doing localised products to appeal to Japanese consumers. The flavours and the marketing are grounded in Japanese culture. They have tapped a well loved manga Touch (published during the 1980s) for an advert to promote the 30th anniversary of the chicken Tatsuda burger.

    https://youtu.be/vFJE_7atc30
    McDonalds Japan

    More on Touch here.

    The Oxford Union is trying to keep its programme of speakers going via online sessions. Including Hong Kong exiled dissident Nathan Law.

    Oxford Union

    Finally Asian Boss appealed to viewers for donations as they are struggling financially and are likely to shut down soon without money. This raises questions about the effectiveness of monetisation on YouTube, even with a lightweight structure media organisation like Asian Boss.

    Should you wish to do so, you can donate directly to Asian Boss here.