Major Malfunction

I got tired of my Palm playing up decided to move away from the platform as their quality control has gone out the window. I picked up a Nokia E61. Nokia have crafted together a nice looking no-nonsense Treo competitor and its priced competitively as well from what I see on the interweb.In terms of product design Nokia have made a damn sexy piece of kit, most of the shell is metal (I am guessing aluminum or an alloy), with a nice big screen and the nicest responding keys that I have felt on a handheld device.

Where things start to go wrong is the software. The Nokia E61 cannot take much more than 1,000 contacts – that’s right its a business phone and yet when I synched over 5,000 contacts into it I started to get memory full messages.

I spoke to Nokia support and they claim that its a firmware issue and they are working on writing an update but they don’t know when it will be fixed. . In order to get the update I will need to have my phone reflashed at a Nokia Service Point.

I know its unbelievable, so I will run this past you again: the Nokia E61 has a known fault that will directly affect business users because it will not hold as many contacts as a chavtastic Palm Zire PDA. It has sailed into production and they are only now thinking about fixing it.

And in order to further inconvenience their long-suffering customer base the firmware update when it becomes available can only be installed at a Nokia Service Point, leaving the customer without their phone. Nice, this makes the device about as much use as a liberal arts intern in a PR agency.

Link of the day

The University of Massachusetts at Dartmouth has a good report providing advice from established bloggers. Gen up on this before you go wild with the PowerPoint talking all that jive about direct communications with your prospects and existing customers. Kudos to the former Pirate cabin boy at Jonny ‘the ladiez choice’ Rosemont over on the Bitemarks blog of his present employer.

Goowy Gosh


My new role has a pretty locked down IT policy so I can’t use a Messenger application like Adium to keep in touch with contacts on various different IM networks.So in my search to find a web equivalent I came across Goowy which provides a ‘desktop’ on the web. It has a messaging client that can handle AOL, ICQ, MSN/.net/Windows Live and Yahoo! Messenger.

The email client will consolidate POP3 accounts but doesn’t handle IMAP, at least not yet. Whilst there are alternatives like Meebo, Goowy provides the slickest service and best user experience (click on the picture to have a better look at the screen shot).

Ok, now for the big question, how will these people make money? Could they be the meta portal that Marc Canter has been saying that web 2.0 services need, which would be financed via contextual advertising a la Google and Yahoo!?

It’s not about the winning, its the taking part that counts


Thanks to Lawrence :-)

Social Networking and Sidekick deflation

Over at Jupitermedia CEO Alan Meckler talks about the death of social networking, as he is now starting to become numb to the concept. Alan obviously has more staying power than many of the rest of us. I don’t think that social networking as a concept is dead, I think that it will become an invisible technology like electricity, you know when its missing but don’t notice any longer when its there submerged as part of the hygiene functionality of other web services.The concept of another email provider or photo sharing service doesn’t fill me with excitement but demand for these services continue to grow and yet you will only hear about them when the service goes pear-shaped like the Yahoo! Mail worm debacle recently.

The San Jose Mercury News VC section asks

can the Sidekick finally hit the big time?I reckon no, the product has been too long and too close to T-Mobile for any of the other carriers to want to issue it in the US or Europe.

In addition I suspect that it is about to become the Macintosh of the phone world as Windows Mobile commoditises the smart phone industry and Nokia reasserts itself in the more sophisticated European mobile marketplace. What Sidekick needs is a content provider like AOL or Yahoo! to act as a middle man/reseller channel and aggregate users across carrier, but that’s as likely to happen as Tom Cruise renouncing Scientology.

Finally as the city fathers of San Jose build apartment blocks and cultural attractions to attract young people to live there, they need a new marketing campaign, my suggestion: San Jose – It doesn’t suck.