Category: health | 衛生保健 | 보건 의료

I have a relatively small amount of health related posts on this blog at the moment. But it’s becoming an area that’s impossible to ignore. Health and wellness is becoming central to mainstream culture.

Anxiety and loneliness have sparked what is considered by many to be a mental health epidemic and a corresponding reduction in societal resilience.

High income countries were spending as much as 14 percent of government spending on health before the COVID pandemic. The number is likely to be even higher now.

According to an article in medical journal The Lancet, poor mental health cost the global economy approximately 2.5 trillion US dollars per year and this was expected to rise to 6 trillion by 2030.

It’s an area that can’t be ignored, because of the financial burden and size of market that the sector represents.

In 2020, during the COVID-19 pandemic a UN report said the following:

Psychological distress in populations is widespread. Many people are distressed due to the immediate health impacts of the virus and the consequences of physical isolation. Many are afraid of infection, dying, and losing family members. Individuals have been physically distanced from loved ones and peers. Millions of people are facing economic turmoil having lost or being at risk of losing their income and livelihoods.

The report went on to recommend solutions such as:

  • Crafting communications to be not only effective but sensitive to their impact on the mental state of the populous
  • Community events looking at cementing social cohesion
  • Extending tele-medicine to include tele-counselling for frontline health-care workers and people at home with depression and anxiety.

I started to look at trends in March 2020 and there was a singularity developing around innovation and technology in the area, together with some interesting cossumer behaviour trends. Young adults made up a sizeable chunk of telemedicine non-users and as resistors to public health initiatives. Their much vaunted ‘online literacy’ saw them fall for the same tropes and older audiences considered more gullible like pensioners and retirees in Facebook groups

  • July 2024 newsletter

    July 2024 newsletter introduction

    Welcome to my July 2024 newsletter, this newsletter which marks my 12th issue. I hope the wettest part of the summer is behind me. This time last year, I didn’t set out to get to 12 issues. I thought I would try three and see where I got to. You’d think I would have had it nailed down by now, but it’s still evolving, finding its voice in an organic process. Getting to this point felt significant, I think it’s down to the weight of the number 12.

    12 as a number is loaded with symbolism. The Chinese had a 12 year cycle that they called the ‘earthly branches’ and were matched up with an animal of the Chinese zodiac.

    Chinese_Zodiac_carvings_on_ceiling_of_Kushida_Shrine,_Fukuoka

    Odin had 12 sons, the Hittites had 12 gods of the underworld. Mount Olympus was home to 12 gods who had vanquished the 12 titans. Lictors who were civil servants assisting magistrates with duties carried a bundle of 12 rods to signify imperial power. The Greeks gave us 12 member juries and both western and Islamic zodiacs have 12 signs.

    New reader?

    If this is the first newsletter, welcome! You can find my regular writings here and more about me here

    Strategic outcomes

    Things I’ve written.

    • Warped media constructs – what marketers and their advisers think about media channels versus what works and what should be measured.
    • I contributed to the Rambull newsletter with a selection of my favourite places in London.
    • End of culture – I disagree with some of what Pip Bingemann said about culture and advertising, but he made some interesting discussion points that I went through and annotated or knocked down.
    • A bit about the Zynternet phenomenon and interesting things from around the web.
    • A bit about BMW’s The Ultimate Driving Machine and other things that caught my interest.

    Books that I have read.

    Media Virus
    • Dogfight – Silicon Valley based journalist Fred Vogelstein was writing for publications like Wired and Fortune at the time Apple launched the iPhone and Google launched Android. He had a front-row seat to the rivalry between the two brands. The book is undemanding to read but doesn’t give insight in the way that other works like Insanely Great, Where Wizards Stay Up Late and Accidental Empires did. Part of this might be down to the highly orchestrated public relations campaigns happening at the time. (Vogelstein wrote about his experiences with Microsoft’s PR machine for Wired back in 2007). Instead Vogelstein documents developments that I had largely forgotten about like music labels launching albums as multimedia apps on the new iPhone ecosystem. It’s a workman-like if uninspiring document.
    • This Time No Mistakes by Will Hutton seemed to be a must-read document in the face of an imminent Labour party victory in the general election. Hutton’s The State We’re In was the defining work of wonkish thinking around policy as Labour came into power under Tony Blair in 1997. Three decades later and Labour is poised to rule again during a time of more social issues and lower economic performance. The people are poor and the economy has been barely growing for over a decade. The State We’re In was a positive roadmap of introducing long-term investment culture into British business and upgrading vocational education. This Time No Mistakes is an angrier manifesto of wider change from media and healthcare to government involvement in business. Both books outlined a multi-term roadmap for politicians. In the end, Labour didn’t deliver on The State We’re In‘s vision; this time they are even less likely to do so.
    • Dark Wire – Joseph Cox was one of the journalists whose work I followed on Vice News. He specialises in information security related journalism and turns out the kind of features that would have been a cover story on Wired magazine back in the day. With the implosion of Vice Media, he now writes for his own publication: 404 Media. Dark Wire follows the story of four encrypted messaging platforms, with the main focus being on Anon. Anon is a digital cuckoo’s egg. An encrypted messaging service designed for criminals, ran as an arms length front company for the FBI. Cox tells the complex story in a taunt in-depth account that brings it all to life. But the story isn’t all happy endings and it does question the threats posed to services like Signal and WhatsApp if law enforcement see criminals moving there.
    • I went back and revisited Media Virus by Douglas Rushkoff. Once a touchstone of public intellectuals and media wonks, it’s rather different than I remember it from the first reading I had of it at the start of my agency career. More of my thoughts on subjects covered in the book from authoritarian regimes to patient-centric medicine here.

    Not a book, but really enjoying Yaling Jiang’s newsletter Following the Yuan that looks at a mix of consumer marketing stories in China with a balanced and analytical approach. Social listening platform YouScan have an interesting insights newsletter, where you can subscribe to here.

    Things I have been inspired by.

    Lean web design.

    I have been keen on lean web design, especially has web page sizes have ballooned over the past decade with little benefit in functionality. However Wholegrain Digital have taken this idea in a new direction by looking at a websites typical carbon footprint. Mine came out better than 97 percent of websites they’d tested so far.

    Crushing conformity with creativity

    Samira Brophy of IPSOS and Tati Lindenberg of Unilever were at Cannes and talked through some of the dirt is good campaigns and how Unilever switched plot lines in an inventive manner to make better campaigns that fit in with Unilever’s socially forward orientation.

    The Arsenal example that they show is a really nice twist on girl plays soccer, kit gets cleaned trope and captures the essence of fandom.

    The Future Health Index.

    Philips the former consumer electronics pioneer have surveyed healthcare leaders around the world to see what their concerns are and where they may be looking to invest in the future. It’s an interesting read. When I have worked on health clients in the past, we’ve usually focused on what the relevant prescribing healthcare professional thoughts and any patient insights we could glean.

    There was a big focus on automation (AI was a particular focus for respondents in countries with distinct healthcare challenges. However the respondents caveated the move to automation with this bit of wisdom:

    Automation can help relieve staff shortages, if used right

    The Future Health Index 2024 – Philips

    Given the old heuristic of about 70 percent of IT projects not meeting the goals set for them, one can understand why there is a degrees of healthy skepticism in leaders and the staff who work with them.

    Remote monitoring was one of the most popular areas for healthcare leaders wanting to use clinical decision support software (powered by AI). Curiously, preventative care ranked much lower.

    Finally, there was some good news for pharmaceutical companies, negotiating lower prices for drugs was pretty low down on the list for the way leaders thought that they could make financial savings. Though this was tempered in a greater interest in ‘value-based billing’.

    State of the (online) union.

    From the late 1990s onwards, Mary Meeker’s snapshot of the technology sector was a must read presentation. Meeker came to mainstream fame leading the Netscape IPO while at Morgan Stanley. Early the same year she published The Internet Report – which launched a thousand agency slide decks and was a reference for the investment community during the dot com boom.

    The themes of Meeker’s reports over the years followed the development of online:

    • E-commerce
    • Mobile internet
    • Online advertising and search
    • Rise of Chinese internet companies

    Meeker left investment banking to join VC Kleiner Perkins and eight years later set up her own venture capital firm. During COVID-19 Meeker’s internet report wasn’t published for the first time since 1995.

    Now it’s returned, you can find the latest issue here. In the meantime, while Meeker took an AI-focused approach to her latest report LUMA Partners have looked at the advertising technology ecosystem in more detail. You can find their comprehensive report here. An honorary mention to Benedict Evans’ annual presentation as well that is even more theme based in style.

    Marvel x NHS blood donation

    Disney’s partnership with NHS opens up access to a wider potential donor base.

    Things I have watched. 

    darkhearts
    Dark Hearts (Newen)

    I don’t watch BBC iPlayer all that much, but occasionally I do find some ‘gold’. Dark Hearts (or Cœurs noirs literally Black Hearts) is a French series about a team looking for terrorist weapons, terrorist schemes and French ISIS members in Iraq circa 2016. It’s got the kind of gritty tense feel of SEAL Team or Zero Dark Thirty.

    Chronos is a short film very much in the vein of Koyaanisqatsi. In Chronos the director tries to journey through thousands of years in history through the medium of timelapse photography. It’s a beautiful piece of film, but looks very ‘everyday’ now due to the time-lapse functions provided in our smartphones and generative AI services. Film-maker Ron Fricke had to build his own cameras to shoot the footage.

    Watch party

    Hong Kong cinema is in a bit of a weird place at the moment. Its most bankable stars are in their 50s and early 60s – though they are holding off aging well. Cantonese culture in general is being squeezed out by mainland media, as well as the rise of Korean and Thai cinema. The current national security laws mean that previous bestsellers like Infernal Affairs or Election can no longer be made in the territory and even a retrospective showing of them could be in a legal grey area. The Goldfinger gets around this by going back to Hong Kong’s go-go era of the 1970s and 1980s and draws on the story of the Carrian Group which went belly up in the midst of a corruption and fraud scandal saw a bank auditor killed and buried in a banana tree grove. Lawyer John Wimbush was found dead in his home swimming pool. A nylon rope around his neck tethered to a concrete manhole cover at the bottom of the pool. So The Goldfinger has a rich vein of material to mine. The Goldfinger starts off during the Hong Kong police mutiny against the ICAC. it follows the rise of Tony Leung as Henry Ching Yat-yin (presumably to avoid legal trouble with George Tan founder of the Carrian Group, who only died during COVID). Ching then has a cat-and-mouse chase with Andy Lau’s Lau Kai-yuen, an inspector of the ICAC. I enjoyed The Goldfinger immensely, CGI and green screen was used to fill in for old Hong Kong which is substantially changed over the decades since. The ‘gweilo’ in the film were over-acted which was distracting, but the Hong Kong talent was top drawer. The more fantastical aspects of it reminded me a bit of Paul Schrader’s Mishima biopic.

    The Great Silence is one of the greats of the spaghetti western genre. It was shot in a ski resort in the Dolomites and in a studio of fake snow. That alone would have made it highly unusual. The film was directed by Sergio Corbucci who was more famous for Django. Eureka’s Masters of Cinema have done a fantastic job of putting together a great print and commentary from experts including Alex Cox. It’s probably the best role that Klaus Kinski played in his considerable film career. Even though it’s a western, the underlying politics of the film make it surprisingly contemporary. That’s as much as I can say without giving the plot away.

    Useful tools.

    Better Reddit search

    Google search has become much more limited in its capability for a number of reasons. Giga uses Reddit posts as its source material for search results. It can be useful in research, beyond trying to trawl Reddit using Google advanced search.

    Mood board research

    Historically, I have been a big fan of Flickr’s image search because of its ‘interestingness’ feature. Same Energy is a tool that matches the vibe of an image that you submit with other images.

    Manifestos

    A great collection of manifestos and tools to help manifesto writing for brand planners.

    The sales pitch.

    I am now taking bookings for strategic engagements or discussions on permanent roles. Contact me here.

    More on what I have done here.

    bit.ly_gedstrategy

    The End.

    Ok this is the end of my July 2024 newsletter, I hope to see you all back here again in a month. Be excellent to each other and onward into August!

    Don’t forget to share, comment and subscribe!

    Let me know if you have any recommendations to be featured in forthcoming issues. 

  • Zynternet + more things

    Zynternet is a portmanteau made up of Zyn and internet. If you’re reading this internet is self-explanatory, the Zyn in question is tabacco-free Skoal bandit type nicotine pouches. Zyn comes in a tin and has various flavours.

    Frat boy support!

    According to journalist Max Read, the Zynternet is a kind of 90s to early 2000s sports obsessed ‘lad’ type culture; but in the 2020s. There are shades of ‘white van man’ in there as well.

    a broad community of fratty, horndog, boorishly provocative 20- and sometimes (embarrassingly) 30-somethings–mostly but by no means entirely male–has emerged to form a newly prominent online subculture.

    Hawk Tuah and the Zynternet | Max Read

    Despite Read’s definition defining it as a 20 to 30-something thing, the subculture seems to bleed into 40-something Dads and draws on creators like Barstool Sports. They’re less extreme than the Andrew Tate acolytes. They care more about sports and professional golf than they do about current affairs and politics. But they’ll be voting Republican. They like college sports, sports betting, light beers and Zyn nicotine pouches.

    The culture has grown prominent on the laissez-faire Musk era Twitter.

    Zynternet stretch

    It would be very easy to point to the Zynternet audience and draw parallels to the ‘proles’ of George Orwell’s Nineteen Eighty Four. And then go down a dystopian k-hole.

    I’ll leave the last words to David Ogilvy for those despairing about the Zynternet:

    You aren’t advertising to a standing army; you are advertising to a moving parade. Three million consumers get married every year. The advertisement which sold a refrigerator to those who got married last year will probably be just as successful with those who’ll get married next year. An advertisement is just like a radar sweep, constantly hunting new prospects as they come into the market. Get a good radar and keep it sweeping.

    David Ogilvy

    TL;DR if you’re not reaching the zynternet, you’re probably not doing political marketing properly. More related content here.

    Hawk Tuah and the Zynternet | Read Max.

    ‘Hawk Tuah Girl’ has our attention. Next, she would like our money. | BusinessInsider

    How the Right Won the Hawk Tuah Girl | Slate

    ‘Hawk tuah,’ the Zynternet, & the bro-vote; plus, cowboys are having a moment | It’s been a minute on NPR

    Business

    Destructive investing and the siren song of software • Apperceptive and Goldman Sachs on AI: GEN AI: TOO MUCH SPEND, TOO LITTLE BENEFIT? (PDF)

    Consumer behaviour

    Changing Trends Due To Japan’s Ageing Population – Tokyoesque

    28% of Britons say the outcome of general elections has little to no impact on them personally | YouGov

    Culture

    Architect I.M. Pei never wanted a retrospective. How Hong Kong got to host one at last | South China Morning Post – iconic despite not teaching or having a theory, just by doing. What’s fascinating about the Hong Kong exhibition is how it looks to address the ‘Chineseness’ of Pei. The discussion goes somewhat along the lines of ‘Yes he had Chinese ancestors, but did he write or speak Chinese?’. We know that he at least wrote Chinese.

    The Vogue Archive — Google Arts & Culture

    Design

    Longevity by design | Apple – interesting whitepaper on how Apple designs in reliability and physical resilience

    A massive Lego theft ring was busted by the cops | Quartz – any form of value that can be resold will be taken

    Energy

    Generative AI is a climate disaster | Disconnect AI

    Finance

    Li Ka-shing’s CK Infrastructure considering secondary listing overseas | South China Morning Post

    EU ends Apple Pay antitrust probe with binding commitments to open up contactless payments | TechCrunch

    Gadgets

    HP is ditching its bait-and-switch printer DRM — but only for LaserJets – The Verge

    Can Samsung’s new Galaxy Ring smart device help its China comeback? | South China Morning Post

    Health

    David Beckham is ‘strategic investor’ in Hong Kong’s Prenetics to set up IM8 health brand | South China Morning Post – IM8 will focus on “cutting-edge” consumer health products, the Nasdaq-listed Prenetics said, without divulging the financial details of Beckham’s investment

    How to

    Marcus Byrne – Midjourney prompts

    Innovation

    Walmart delivery drones being shot by Americans | Quartz – only in America

    Japan

    Dami Lee on Akira’s Neo Tokyo.

    Luxury

    Content or couture? Balenciaga’s 30-minute dress becomes the flashpoint of the season | Vogue Business“It feels a little like a fast fashion iteration of haute couture,” says Victoria Moss, fashion director of The Standard, of the swirling mass of black nylon. “This feels at odds with what fashion at this level should be, which is exquisitely made pieces that somewhat justify their extreme pricing.” She adds that many invest in couture to have garments perfectly fitted to their bodies — and made to last for years.

    “Is it beautiful? That’s debatable. Is it impressive? Not really. Is it brazen? Absolutely. Is it a meditation on the creative process? Maybe. Are we bored of these kinds of gimmicks at Balenciaga? Clearly not, as Demna’s work continues to be both a lightning rod and a conversation starter. “Call it ‘pret-a-polarize’,” says fashion journalist and ‘Newfash’ podcast host Mosha Lundström. “To my eye and understanding, I see this look as content rather than couture.”

    Why Peter Copping Is a Good Choice to Lead Lanvin – Puck

    Materials

    A New Age of Materials Is Dawning, for Everything From Smartphones to Missiles – WSJ

    Marketing

    In Singapore, McDonald’s new metaverse unlocks perks for Grimace NFT holders | Trendwatching – while crypto and NFTs were seen as a flash in the pan by western marketers, they seem to have had a deeper longer-lasting resonance in Singapore.

    Opinion: Why Oracle Advertising Is Really Shutting Down | AdWeek

    Playbrary – by national library board of Singapore. It uses text based games (think Dungeons and Dragons) to introduce Singaporeans to classic books

    With AI-generated videos, Cadbury’s helps Aussies and Kiwis celebrate sporting volunteers – production-wise it is Jib-Jab vs. generative AI

    Media

    Paramount CEOs Say ‘Business As Usual’ After Merger, As Layoffs Loom – Business Insider

    Lonely Planet exits China, sparking nostalgia among netizens | Dao Insights

    Online

    Google considered blocking Safari users from accessing its new AI features, report says – 9to5Mac

    How Influencers and Algorithms Are Creating Bespoke Realities for Everyone | WIRED

    OpenAI Faces More Lawsuits Over Copyrighted Data Used to Train ChatGPT – Business Insider

    U.S. says Russian bot farm used AI to impersonate Americans : NPR and DOJ seizes ‘bot farm’ operated by the Russian government | The Verge

    The trouble with age-gating the internet – POLITICO

    Retailing

    Fast fashion frenzy: 62M Zara items on Vinted reveal the paradox of recommerce | Trendwatching

    Security

    Japan declares victory in effort to end government use of floppy disks | Reuters – yes stories like this are funny because ‘modern’ Japan with its flip phones, fax machines and floppy discs are an anachronism. But there’s a few other things to consider. There might be issues in terms of investment a la the NHS and critical systems that for whatever reason can’t be ported on to modern systems (like the problems had with security based on ActiveX).

    Dumb systems also have security benefits, you can’t steal nearly as much data on even a compressed floppy disk as you can on a USB stick.

    How Apple Intelligence’s Privacy Stacks Up Against Android’s ‘Hybrid AI’ | WIRED

    Defense AI startup Helsing raises $487M Series C, plans Baltic expansion to combat Russian threat | TechCrunch

    Software

    Interesting use cases for generative AI in China which sounds like a plot line from Ghost In The Shell.

    Baidu – World No. 1? – Radio Free Mobile – is Baidu ERNIE really the number one generative AI service? It depends on if the numbers are true. 14 million developers, 950,000 models within the eco-system

    Alphabet Shelves Its Interest in HubSpot (GOOGL, HUBS) – Bloomberg

    Technology

    China plays down importance of lithography tools in semiconductor challenges – Interesting report from Taiwan’s DigiTimes semiconductor trade magazine: China seems to be deliberately playing down the importance of lithography tools as it identifies the challenges for the development of its semiconductor industry in a recently published dossier.

    Telecoms

    Starlink Mini is now available for anyone in the US to roam – The Verge

    Tools

    Cassidy | The AI Workspace for your team

    Wireless

    Germany orders ban on Chinese companies from its 5G network | FT

    Switching from Google Photos to iCloud will soon be a lot less painful – The Verge

  • IT director powers up + more stuff

    The IT director is seeing a return to power and its thanks to the power of hackers and AI. The smartphone, the resurgence of Apple and SaaS saw IT decisions become more organic thanks to increased access to online services that provided better features than traditional enterprise software companies and the rise of knowledge working. IT teams found management of mobile devices onerous and faced hostile users.

    TSB -  8th Chief Technology Officers (CTO) Meeting
    Michiko Fukahori of the Japanese National Institute of Information and Communications Technology at ITU TSB – 8th Chief Technology Officers (CTO) Meeting

    This meant that the IT director became less important in software marketing. A decade ago marketing had pivoted to a bottom up approach of ‘land and expand’. This drove the sales of Slack, Monday.com and MongoDB.

    Two things impacted this bottom up approach to enterprise innovation:

    • Cybercrime: ransomware and supply chain attacks. Both are not new, ransomware can be traced back to 1989, with malware known as the AIDS trojan (this had much cultural resonance back then as a name). Supply chain attacks started happening in the 2010s with the Target data breach and by 2011, US politicians were considering it a security issue. Over COVID with the rise of remote working, the attacks increased. The risk put the IT director back in the firing line.
    • AI governance: generative AI systems learn from their training models and from user inputs, this led to a wide range of concerns from company intellectual property leaving via the AI system, or AI outputs based on intellectual property theft.

    The most immediate impact of this is that the IT director is becoming a prized target on more technology marketers agendas again. This takes IT director focused marketing from back in the 1980s and the early 2000s with a top-down c-suite focus including the IT director. This implies that established brands like Microsoft and IBM will do better than buzzier startups. It also means I am less likely to see adverts for Monday.com in my YouTube feed over time.

    This doesn’t mean that the IT director won’t be disrupted in other parts of his role as machine learning facilitates process automation in ways that are continuing to evolve.

    Target data breach: Why UK business needs to pay attention | Computer Weekly

    Supply chain security – DHS finds imported software and hardware contain attack tools | Inquisitr

    Software is not dead | Kevin Xu

    The bizarre story of the inventor of ransomware | CNN Business

    Silicon Valley steps up staff screening over Chinese espionage threat

    Business

    The whole supply chain is subsidised’: inside the EU’s blockbuster Chinese EV probe | South China Morning Post

    Brands plan for a quiet Pride Month | News | Campaign AsiaThe hesitation around Pride may also be related to executives’ increasing reluctance to speak out on social issues more broadly. Wolff pointed to Edelman’s Trust Barometer, which found that 87% of executives think taking a public stance on a social issue is riskier than staying silent. “Essentially, nine out of every 10 executives believe that the return on investment for their careers is not worth the support during this turbulent time,” said (Kate) Wolff. “This is clearly problematic for both the community and the progress we have made in recent years.”

    Apple, Microsoft, SpaceX talent jumped ship after return-to-office mandates, study reveals | Fortune

    China

    The whole supply chain is subsidised’: inside the EU’s blockbuster Chinese EV probe | South China Morning Post

    Resignation Bordering on Despair – by Stephen Roach – economics of China and Hong Kong – more here: An Audacious Wake-Up Call – by Stephen Roach. Roache was the head of Morgan Stanley Asia.

    China’s Global Ambitions – Part 1: A Violent Thrust Into Modernity – Preston Stewart – quite a nice China primer.

    Consumer behaviour

    Brands have misjudged the politics of youth | WARC – STRAT7 Research on how woke has become a negative terms for some as the term takes on ambiguity and polarity in societal discussions.

    Why Companies Should Add Class to Their Diversity Discussions | HBR

    What triggers brand boycotts? | WARC | The Feed – interesting research, but I would like to have seen China and South Korea in this due to the interest boycott behaviours that happen.

    People Like Harrison Butker Are Taking Over Catholicism | The New Republic – looks like the evangelical catholics

    An uneven commute | Mastercard Services

    The death (again) of the internet as we know it | Noah Smith

    THE SILVER CULTURE PROJECT – interesting project by BBH London though the age bias in marketing and adland is strong

    Culture

    Rebecca F Kuang: ‘I like to write to my friends in the style of Joan Didion’ | The Guardian

    Design

    Pedestrians Aren’t Hearing EVs on the Road | Extremetech – engine sounds in EVs would be a solution. Imagine if your EV could sound like the dignified rumble of a 1980s vintage Mercedes 560 SEL?

    Nokia’s Classic 3210 Returns With Modern 25th-Anniversary Upgrades – DesignTAXI.com

    IKEA hosts flea markets at European stores to ‘keep good things going’ | Trendwatching – its a pity that most Ikea products are now built for margin rather than quality.

    Emoji history: the missing years  ⌘I  Get Info

    Making the Band: An Oral History of the Livestrong Bracelet | Texas Monthly – history of the early 2000s social object

    Economics

    The Foundation of American Folly – by N.S. Lyons

    Finance

    StanChart’s Iran transactions subject of fresh whistleblower claims | FT

    Chinese underground banks shaking up money laundering.

    FMCG

    CosMc’s: Brand Launch — Macaihah Broussard • Art director

    Nestlé Introduces Vital Pursuit Brand to Support GLP-1 Users, Consumers Focused on Weight Management

    Gadgets

    Oral-B Hopes You Didn’t Use Your $230 Alexa-Enabled Toothbrush | Hackaday

    Germany

    German parliament will stop using fax machines : NPR – I knew fax machines were still important in Austria and Japan. Interesting to see that they were still important in Germany as well

    Health

    Benchmarks for digital marketing in the pharmaceutical industry – phamax Digital

    Hong Kong

    This city never slept. But with China tightening its grip, is the party over? | CNN Business

    HEY YU, DREAMER: Vanity car plates in Hong Kong prove an endearing, enduring trend | The Straits Times

    China’s Economic Worries Spur a Different Kind of Shopping Spree – WSJ – sales of Hong Kong based insurance policies surge again representing middle class capital flight.

    Ideas

    Is human creativity fading away? – by Joel Stein and The age of average — Alex Murrell

    Pop Culture Has Become an Oligopoly – by Adam Mastroianni

    Tony Robbins on How to Make Tough Decisions – Real Leaders

    IPA | Top Ten Practical Stress Busters | IPA

    Is modern life bad for creativity? | LinkedIn – Contagious on Sir John Hegarty’s opinion on how modern life is making great advertising campaigns harder:

    • A lack of shared cultural references
    • Pivot towards sales due to wealth of customer data
    • Remote working preventing collaboration

    IP

    Harley-Davidson sues Next over alleged trademark infringement | FT

    Luxury

    Chinese Firms Are Investing Heavily in Whisky Market | Yicai GlobalAlthough international liquor giants have developed the local whisky consumption market for many years, the market penetration rate of overseas spirits in China, including whisky, is only about 3 percent. This means domestic whisky producers will need to develop new consumption scenarios, Yang said. Whisky consumption in China centers mainly around nightclubs, gift-giving and tasting events held by affluent consumers, Yang noted, but in these scenarios, imported whisky brands with a long history tend to be more popularly accepted,, so it will be difficult for domestic rivals to compete. According to the latest report from alcohol market analysts IWSR, China’s whisky market was worth CNY5.5 billion (USD758 million) last year, having grown more than fourfold over the past 10 years. It is expected to reach CNY50 billion (USD6.9 billion) in the next five to 10 years.

    Yoox Net-a-Porter exits China to focus on more profitable markets – Multi-brand luxury clothing sales platform Yoox Net-a-Porter is closing its China operations, this against a backdrop of other brands also pulling out of Chinese e-commerce including Marc Jacobs fragrances. The corporate line from Richemont was “in the context of a global Yoox Net-a-Porter plan aimed at focusing investments and resources on its core and more profitable geographies”.

    LVMH’s unit put under court administration in Italy over labour exploitation | Reuters – shines a light on the eco-system of Chinese manufacturers inside Italy that use Chinese and immigrant staff to cut costs

    Step Into The Next Chapter Of Oakley’s Future

    Fashion Matters on the big trends from FT Business of Luxury conference and Watch live: Kering deputy CEO Francesca Bellettini in conversation with Jo Ellison

    Ignite the Scent: The Effectiveness of Implied Explosion in Perfume Ads | the Journal of Advertising Research Scent is an important product attribute and an integral component of the consumption experience as consumers often want to perceive a product’s smell to make a well-informed purchase decision. It is difficult, however, to communicate the properties of a scent without the physical presence of odorants. Through five experiments conducted in a perfume-advertising context, our research shows that implied explosion, whether visually (e.g., a spritz blast) or semantically created, can increase perceived scent intensity, subsequently enhancing perceived scent persistence. It also found a positive effect of perceived scent persistence on purchase intention. In conclusion, the research suggests that implied explosion can be a powerful tool for advertisers to enhance scent perception, consequently boosting purchase intention.

    The great fashion Brexit? Why UK designers are decamping to Milan | Milan fashion week | The Guardian

    Marketing

    How SEO moves forward with the Google Content Warehouse API leak | Searchengineland, original leak here: An Anonymous Source Shared Thousands of Leaked Google Search API Documents with Me; Everyone in SEO Should See Them – SparkToro and How independent websites are dealing with the end of Google traffic – The Verge

    CHARLOTTE TILBURY CELEBRATES A YEAR IN GAMING • Women in Games

    The Problem With Behavioral Nudges | WSJ

    Touchpoints and the Omnichannel Revolution | BCG

    Marketers’ Meta habit is reshaping the ad industry | WARC

    Bank on it: Financial media networks are the next big opportunity – The Media Leader

    Fan Bingbing tasked by Malaysia’s Melaka to lure in 1 million Chinese tourists | South China Morning Post

    Mat Baxter’s Huge turnaround job | Contagious – interesting perspective on his time at Huge. What I can’t square it all with is what we know about marketing science and declining effectiveness across digital media

    Celebrate the Unique Ways You Listen With ‘My Spotify’ — Spotify – a judo move on the sinister nature of algorithms in consumers lives

    On my LinkedIn, I couldn’t escape from the Cannes festival of advertising. Partly because one of the projects I had been involved in was a shortlisted entry. One of the most prominent films was Dramamine’s ‘The Last Barf Bag: A Tribute to a Cultural Icon’. It was notable because of its humour, which was part of this years theme across categories.

    Materials

    Renewcell secures a future | Vogue Business – manufacture a fibre that uses recycled cotton instead of wood pulp in viscose

    震災復興から生まれた刺し子プロジェクトをブランドに! 15人のお母さんの挑戦!  – CAMPFIRE (キャンプファイヤー) – ancient Japanese craft – KUON and Sashiko Gals are part of a new generation of designers keeping the traditional Japanese technique of sashiko alive. And together, they are bringing the decorative style of stitching to our favorite sneakers (including techy Salomons!). Sashiko is a type of simple running stitch used in Japan for over a thousand years to reinforce fabrics. It’s typically done with a thick white thread on indigo fabric and made into intricate patterns.

    Media

    The new dot com bubble is here: it’s called online advertising – The Correspondent – old article but useful in the way it calls BS on much of the cheerleading for online advertising.

    The Epoch Times faces a federal money laundering indictment : NPR

    Canon made a special lens for the Apple Vision Pro’s spatial videos – The Verge

    Pinterest ads set for 17.1% growth to reach $4.2bn next year | WARC | The Feed

    Streamers like Netflix, Max, and Peacock are raising prices — here’s why | Yahoo! Finance and The Dream of Streaming Is Dead – The Atlantic

    The Rot-Com Bubble | Ed Zitron

    CEOs Go to War Against Creatives – by Ted Gioia

    Meet AdVon, the AI-Powered Content Monster Infecting the Media Industry

    DVD special features draw fans back to physical media. | Slate – a digital roadmap for streaming services and also shows the power of physical artefacts

    Adtech vendors join forces for European Programmatic TV Initiative – The Media Leader

    The New York Times And Instacart Integrate For Shoppable Recipes | AdExchanger

    Online

    Apple set to be first Big Tech group to face charges under EU digital law | FT – interesting that they are going after Apple first. Japan moves the same way: Japan law forces third party App Stores on Apple & Google | Apple Insider

    Labour raced to outspend Tories online before spending caps kicked in | FT

    Nationalism in Online Games During War by Eren Bilen, Nino Doghonadze, Robizon Khubulashvili, David Smerdon :: SSRNWe investigate how international conflicts impact the behavior of hostile nationals in online games. Utilizing data from the largest online chess platform, where players can see their opponents’ country flags, we observed behavioral responses based on the opponents’ nationality. Specifically, there is a notable decrease in the share of games played against hostile nationals, indicating a reluctance to engage. Additionally, players show different strategic adjustments: they opt for safer opening moves and exhibit higher persistence in games, evidenced by longer game durations and fewer resignations. This study provides unique insights into the impact of geopolitical conflicts on strategic interactions in an online setting, offering contributions to further understanding human behavior during international conflicts.

    The Internet: Now you see it, now you don’t

    Bumble buys community building app Geneva to expand further into friendships | TechCrunch

    TikTok ‘law violations’ complaint referred to US justice department | FT

    Gambling addiction’s growing grip on the frontlines – ripping through Ukrainian armed forces and causing havoc at home

    Retailing

    Sellers Call Amazon’s Buy Box ‘Abusive.’ Now They’re Suing | WIRED

    eBay will no longer accept American Express cards over ‘unacceptably high’ fees – The Verge

    McDonalds removes AI drive-throughs after order errors – BBC News

    Security

    Huawei exec concerned over China’s inability to obtain 3.5nm chips, bemoans lack of advanced chipmaking tools | Tom’s Hardware – this is rather different to the picture that The Economist portrays of an all-conquering Huawei: America’s assassination attempt on Huawei is backfiring | The Economist

    The Stanford Internet Observatory is being dismantled | Platformer

    The West Coast’s Fanciest Stolen Bikes Are Getting Trafficked by One Mastermind in Jalisco, Mexico | WIRED“Not so long ago, bike theft was a crime of opportunity—a snatch-and-grab, or someone applying a screwdriver to a flimsy lock. Those quaint days are over. Thieves now are more talented and brazen and prolific. They wield portable angle grinders and high-powered cordless screwdrivers. They scope neighborhoods in trucks equipped with ladders, to pluck fine bikes from second-story balconies. They’ll use your Strava feed to shadow you and your nice bike back to your home.” – not terribly surprising, you’ve seen the professionalisation and industrialisation in theft across sectors from shoplifting, car theft and watch thefts so this is continuing the trend.

    Fortinet Acquires Lacework | Forrester Research – looks like its a move to prevent supply chain hacks.

    China’s Nvidia Loophole: How ByteDance Got the Best AI Chips Despite U.S. Restrictions — The Information – interesting that Oracle have been caught sanction busting and Chinese firms building US data centres that Nvidia can shop to.

    West grapples with response to Russian sabotage attempts | FT

    “Everyone is absolutely terrified”: Inside a US ally‘s secret war on its American critics – Vox – Indian black ops in the US and Canada

    NVIDIA technology found in Russian military drones | Defence Blog

    Armed gangs stage bank heists in Gaza | FT

    Software

    What’s going on with AI in Sequoia? – The Eclectic Light Company

    Google AI Gemini parrots China’s propaganda – by Wenhao Ma

    Apple Intelligence for iOS 18 is here. But can Apple beat AI rivals? | Quartz

    Anthropic course on Claude generative AI · GitHub

    Consumer Trends unveils the AI-Powered Future – Ericsson – god this is dark.

    Aptoide’s iOS game store launches on Thursday – The Verge

    The Top 100 Gen AI Consumer Apps | Andreessen Horowitz

    Which media companies have made deals with OpenAI? and Media Companies Are Making a Huge Mistake With AI – The Atlantic – sold themselves cheap.

    Microsoft can remember it for you wholesale – net.wars and Windows 11 Recall AI feature will record everything you do on your PC | BleepingComputer

    Apple plots creating AI ‘black box’ for iCloud | AppleInsider

    Future of Software development/SDLC with AI and Gen AI | Forrester Research

    OpenAI Just Gave Away the Entire Game – The Atlantic – The Scarlett Johansson debacle is a microcosm of AI’s raw deal: It’s happening, and you can’t stop it. This is important not from a technology point of view, but from the mindset of systemic sociopathy that now pervades Silicon Valley.

    Goldilocks Agents | Sequoia Capital – the quickening evolution of more capable and reliable AI agents.

    Apple Intelligence is Right On Time – Stratechery by Ben Thompson Apple’s orientation towards prioritizing users over developers aligns nicely with its brand promise of privacy and security: Apple would prefer to deliver new features in an integrated fashion as a matter of course; making AI not just compelling but societally acceptable may require exactly that, which means that Apple is arriving on the AI scene just in time.

    Style

    Can the runaway Hoka boom last? FT

    ‘Rare, vintage, Y2K’: Online thrifters are flipping fast fashion. How long can it last? | Vogue Businessas secondhand shopping becomes increasingly commonplace, this latest outburst brings to light the subjectivity of resale. What determines an item’s worth, especially in an age of viral micro-trends and heavy nostalgia? Is it ethically moral to set an item that’s the product of fast fashion — long criticised for not paying workers fairly — at such a steep upcharge, and making profit from it? If someone is willing to pay, does any of it matter?

    Tools

    YouTube Channel Statistics – ViewStats

    Web of no web

    HyperCinema | Hyper-personalized AI experiences for global attractions – although this is aimed at shopping mall events and theme parks, I could also see it being used in B2B contexts at trade shows and conferences.

    Congress unconvinced by Space Force GPS resiliency plan • The Register

  • April 2024 newsletter – no. 9

    April 2024 newsletter introduction

    Welcome to my April 2024 newsletter which marks my 9th issue. We managed to make it through the winter and the clocks moved forward allowing for lighter evenings in the northern hemisphere.

    Strategic outcomes

    The number nine is full of symbolism in a good way. In Chinese culture it sounds similar to long-lasting. It was strongly associated with the mystical and powerful nature of the Chinese dragon. From the number of dragon types and children to the number of scales on the dragon – which were multiples of 9. You have nine channels in traditional Chinese medicine. In Norse mythology there are nine worlds and Odin the all-father hangs on the tree of life for 9 days to gain knowledge of the runes.

    Social media-related cognitive dissonance

    A couple of conversations with people, spurred me to write this next piece.

    I know it’s obvious and common sense, but it needs to be said occasionally. This time last year, I was on a Zurich work trip, providing support to a teammate running a workshop for a client who viewed the agency as the least worst option. We did good work and built temporary rapport, we got insight about the wider client-side politics at play. It was the classic example of the complexities involved in agency life and Lord knows we already have enough internal politics in our own shops to deal with.

    The photo I shared on Instagram at the time gave no clue to what was happening, serving as a reminder to consider the curated nature of social feeds when scrolling through.

    April work trip to Zürich

    New reader?

    If this is the first newsletter, welcome! You can find my regular writings here and more about me here

    Things I’ve written.

    • Fads versus real trends
    • A quick guide to jargon used in pharma marketing.
    • What my answers to Campaign’s a-list questions would look like.
    • Boutique e-tailers and why the multi-brand luxury retail sector has gone from boom to bust.
    • Very Ralph and other things – Ralph Lauren’s world building abilities and how others from a cancer patient or overseas migrant workers have bent the world to their needs, or made a new one.

    Books that I have read.

    • There are a few books that I revisit and the March 1974 JWT London planning guide is one of them. In many respects it feels fresh and more articulate than more modern tomes.
    • Chinese Antitrust Exceptionalism by Angela Zhang sounds exceptionally dry to the uninitiated. But if like me, you’ve worked on brands like Qualcomm, Huawei or GSK you realise how much of an impact China’s regulatory environment can have on your client’s success. Zhang breaks down the history of China’s antitrust regulatory environment, how it works within China’s power structures and how it differs from the US model. What becomes apparent is that Chinese power isn’t monolithic and that China is weaponising antitrust legislation for strategic and policy goals rather than consumer benefit. It is important for everything from technology to the millions of COVID deaths that happened in China due to a lack of effective vaccines. Zhang’s book won awards when it first came out in 2021, and is still valuable now given the relatively static US-China policy views. Given the recent changes in Hong Kong where she lives, we may not see as frank a book of its quality come out of Hong Kong academia again on this subject matter.
    • Van Horne and Riley’s Left of Bang was recommended by a friend who recently left military service. It codified and gave me a lexicon for describing observations of focus group dynamics and observation-based shopper marketing. Probably of bigger value to people more interested in the analytical side of behavioural science is the bibliography – which is extensive.

    Things I have been inspired by.

    Sustaining a sustainable brand

    Kantar do a good webinar series called On Brand with Kantar. I got to watch one of them: Why consumers ignore brands’ sustainability efforts. Consumers are reticent to trust in brand’s sustainable efforts. Kantar’s recommendation is to stay the course and continue to demonstrate real sustainability. Kantar’s work complemented System 1’s Greenprint US-orientated sustainable advertising report. There is a UK-specific version as well with half a dozen ideas for marketers published in partnership with ITV.

    Media platform trends

    GWI released their 2024 Global Media trends report. GWI takes a survey based approach to understand consumer media behaviour.

    • Broadcast TV still commands the greatest share of total TV time, despite Netflix, Amazon Prime Video and a plethora of other streaming platforms from Criterion to Disney+.
    • Survival/horror players are most excited about gaming luxury collabs, whether or not luxury brands are equally excited about survival or horror gamers is a bigger question.
    • Games console ownership has halved in the past ten years. This surprised me given how many of my friends have a Switch or PlayStation 5. It probably explains why Microsoft is focusing on being a publisher rather than on platforms as well.

    Japanese online media spend

    Dentsu published a report looking into 2023 Advertising Expenditures in Japan. A couple of interesting outtakes.

    • They focused exclusivity on internet advertising, which gives you a good idea on where they want the balance of media spend to go, rather than necessarily the right tool for the right job. Yes digital is very important, BUT, we live in a world were we are wrapped by and consume layers of digital and analogue media.

    We can see from GWI data that this viewpoint is likely to be still excessively myopic in terms of media due to offline – online media linkages. This is likely to be even more so in Japan that still has a more robust traditional media industry.

    There_s_so_much_crossover_across_media_channels
    • Internet advertising reached a new high, despite being a couple of years after the Olympic games were hosted in Tokyo. (Media spend when a country hosts the olympics tends to be skewed that year upwards).

    One thing I would flag is that this report is based on surveying people across the Japanese advertising industry and built on their responses. So there maybe some biases built into that process. Overall it’s a fascinating read.

    Social media engagement benchmarks

    RivalIQ published their 2024 Social Media Industry Engagement bench report, download it to get the full details. Three things that struck me straight away:

    • Macro-level decline across platforms on engagement rate, which matches the trends that Manson and Whatley outlined ten years ago in their Facebook Zero paper for Ogilvy Social.
    • If brands didn’t need enough reason already to reduce exposure to Twitter, the falling engagement rates on the platform add additional reasons. Overall video seemed to underperform on engagement compared to photos.
    • One thing leaped out to me in the industry verticals data, if you are looking to reach student age adults, why not consider collaborating with higher education institution social media accounts rather than influencers?

    Shocking health outcomes

    The Hidden Cost of Ageism | A Barrier to Innovation & Growth | Future Work – sparked a lot of discussion with its implications on workplace practices, particularly within the advertising sector. What was less discussed but more important was the implications of ageism related biases on healthcare treatment.

    Under-treatment or Over-treatment: Older adults may receive less aggressive treatment options or are overtreated because of age-related biases, rather than based on individual health needs and preferences.

    Dismissal of Concerns: Healthcare providers might dismiss older patients’ health issues as inevitable parts of ageing, potentially overlooking treatable conditions.

    Age-Based Prioritisation: In some cases, age influences the allocation of healthcare resources, with younger individuals being prioritised over older ones, assuming they have more “life worth living.”

    The Hidden Cost of Ageism | Future Work

    MSNBC News in the US did a report on what it called a ‘Post-Roe underground’ echoing the underground railroads to free slaves in the Southern states and the Vietnam war era draft dodgers who escaped north to Canada. This time it is to help women access abortion pills or procedures in other states or Mexico.

    MSNBC

    My friend Parrus hosted a talk on World Health Day, more on that here, the key takeaway for me was not trying to replicate developed market solutions in developing markets. Instead think about how it could be reinvented. Thinking that could be extended beyond health care to consumer goods, telecoms and technology sectors as well.

    Luxury market shake-up

    Business of Fashion covered a US court case where two women brought a lawsuit against Hermès, alleging purchase of its sought-after Birkin bag is dependent on purchase of other products and is an “illegal tying arrangement” that violated US antitrust law.

    5D3_1690

    Hermès is more vulnerable than other brands because it owns its retail stores. The case, if successful could have implications far beyond the luxury bag-maker. For instance, how Ford selected prospective owners for its GT-40 sports cars, or most Ferrari limited edition for that matter.

    While we’re on the subject of luxury, LVMH are rerunning their INSIDE LVMH certificate which is invaluable for anyone who might work on a luxury brand now or in the future. More here.

    Morizo

    Toyota are on a tear at the moment. They correctly guessed that electric cars were too expensive at the moment and focused hybrids as a stepping stone to electric and hydrogen fuel cell production. They have also successfully use the passion for driving in their products and their marketing. The Toyota GR Yaris was a result of Chairman Akio Toyoda instructing engineers to make something sporty enough to win the World Rally Championship and affordable.

    He also outed himself as a speed demon who went under the nom de plume of Morizo.

    Quebec

    For many English speakers one of the most dissonant experiences is being confronted by a language you can’t speak. It’s part of the reason why ireland managed to become the European base of companies like Alphabet and and Intel. So I was very impressed by this campaign by the Quebec government to attract visitors and inbound investment.

    Things I have watched. 

    I watched Mr Inbetween series one in March and managed to work through series two and three this month. I couldn’t recommend them highly enough as a series. They just keep building on each other.

    Over Easter, I revisited some old VHS tapes my parents still had and rediscovered the Christopher Walken science fiction horror film “Communion.” It epitomizes its era, with alien abduction narratives emerging during the Cold War and permeating popular culture from “Close Encounters of the Third Kind” to “The X-Files,” tapering off after 9/11. “Communion” demonstrates how effective editing and minimal special effects can heighten tension and emotion. Despite the film’s incredulous premise, Walken delivers a fantastic performance.

    Modesty Blaise” is from a time when comic book adaptations were uncommon in cinemas. This 1966 adaptation of the 1960s comic strip shares stylistic similarities with “Barbarella” and stars a young Terence Stamp. I received a tape copy from a friend who was attending art college at the time. The depiction of the computer as a character with emotional reactions in the film feels contemporary, echoing the rise of virtual assistants like Siri and ChatGPT, despite being portrayed as a mainframe. It is interesting to contrast it with Spike Jonze’s movie Her made 50 years later.

    Useful tools.

    A lot of the tools this month have been inspired by my trusty Mac slowly dying and needing to get my new machine up and running before my old machine gave out.

    Time Machine

    Apple’s native backup software, Time Machine, serves as a personal sysadmin for home users. Regular backups are essential. If a crucial document disappears while you’re working on it, Time Machine, coupled with a Time Machine-enabled hard drive, allows you to retrieve earlier versions of the document, potentially saving your sanity in critical moments.

    Microsoft Office

    I prefer the one-off payment model over Office 365 services. I use Apple’s Mail, Contacts, and Calendar apps instead of Outlook. While Office is available for just £100, which is reasonable considering its features, I still prefer Keynote over PowerPoint for creating presentations.

    Superlist

    Many of you may recall Wunderlist, which Microsoft acquired, but much of its original charm was lost in the transition to Microsoft To Do. Superlist is a reboot of Wunderlist by the original team, this time without Microsoft’s involvement. It’s available on iOS, macOS, and the web, catering to both individual and team task management needs.

    https://youtu.be/2MzzbRhYlSA?si=04eBXH-MqKLpX2bN

    ESET Home Security Essential

    I used to rely on Kaspersky, and while I generally like their products, I have concerns about the potential influence of the Russian government. Therefore, I switched providers. ESET has a strong reputation and offers better Mac support than F-Secure. I can recommend their ESET HOME Security Essential package.

    Amazon Basics laptop sleeve

    I use a various bags depending on my destination and activities. Over the years, I’ve found that Amazon Basics brand laptop sleeves work well for my machines. They’re often among the cheapest options available and tend to outlast the computers they protect. 

    Laptop camera cover

    Cover on Mark Zuckerberg laptop camera! You must have to follow this:-

    The photo of Mark Zuckerberg’s laptop with tape covering the camera raised awareness about privacy. Webcam privacy covers, such as a sliver of plastic that slides across, are ideal as they allow your laptop to close fully. A pro tip is to use a red LED torch to clearly locate your camera when applying the stick-on cover.

    Protective case and keyboard cover

    I’m a big fan of clip-on polycarbonate shells to protect my laptop, as they provide a better surface for the stickers that personalize my machine over time. You don’t necessarily need a big-name case. The one I have came with a keyboard cover that works well. Anything that prevented Red Bull, coffee, or croissant flakes from getting under my keys is worth doing.

    Screen protector film

    The screen protector film provides great protection and is easy to apply and clean, even for beginners like me. I’ll update you if my opinion changes.

    The sales pitch.

    I have enjoyed working on projects for PRECISIONeffect and am now taking bookings for strategic engagements or discussions on permanent roles. Contact me here.

    More on what I have done here.

    bit.ly_gedstrategy

    The End.

    Ok this is the end of my April 2024 newsletter, I hope to see you all back here again in a month. Be excellent to each other and enjoy the bank holiday.

    Don’t forget to like, comment, share and subscribe!

    Let me know if you have any recommendations to be featured in forthcoming issues. 

  • Pharma jargon

    I started my career off working on technology clients who were bad for having their own language but pharma jargon takes things to a new level of complexity. I thought I would write a bluffers guide to make other peoples lives easier.

    Berts Drugstore
    samswitzer

    Here’s some of the examples of pharma jargon that came to mind that aren’t immediately apparent to marketers coming in from other disciplines.

    ABPI – Association of the British Pharmaceutical Industry is the trade association for companies in the UK producing prescription medicines. It has a code that members should adhere to. See also PhRMA.

    Adherence – takes treatment as directed.

    Aggregated – usually in terms of electronic medical records (see EMR below), the most in-depth record of information about a patient’s historical set of conditions, treatments and tests for those conditions and much more.

    AE – Adverse event. When you get a reaction from a medicine that is negative. It could be soreness from an injection, or an upset stomach right the way through to death. Pharma companies have time-bounded compliance issues related to AEs. This was one of the reasons why they had been slow to use social media in the past.

    Behaviour change – a lot of pharma marketing hinges on behavioural science to drive behavioural change. In a lot of sectors behavioural science usually elicits small changes that might not be worth the effort. In healthcare, it could mean saving lives, so it is leaned on much more.

    Biologics – treatments made from actual live organisms rather than synthetic chemicals (which would be called drugs).

    BLA – biologics licence application. Paperwork submitted to the FDA. Similar to NDA below.

    Building the plane as we’re flying it – building the business to scale up. Usually indicates that the company is growing the amount of people it employs and marketing function to help prepare for product launch. This can be teams in a large pharma company attached to a new drug, or a smaller research company who is looking to take a discovery to launch.

    CBER – center for biologics evaluation and research (part of FDA) does the same role for biologics as CDER does for drugs.

    CDER – center for drug evaluation and research (part of the FDA)

    Clinical endpoint – Used in trials. In the trial design there will be a measurable outcome that determines clinical success… if achieved. All trials have a primary endpoint, they may have additional secondary endpoints. Think of endpoints as medical trial objectives.

    Clinical studies – research conducted to understand a treatment’s safety and efficacy,

    CME – continual medical education – used interchangeably with CPD – continual professional development. Online modules or events that allow HCPs to keep up to date with the latest developments. Useful from a marketing point-of-view to reduce barriers to prescribe through upskilling, or reframing the way a condition is used to favour one product over another.

    Co-insurance – the amount the patient has to pay on private healthcare.

    Co-morbidity – having more than one medical condition or disease at the same time. For instance, one of the reasons why obesity has become such a public health issue is down to the higher incidence of co-morbidity that can occur including cancer, diabetes, heart disease, fatty liver disease to name but a few.

    Co-pay – see co-insurance.

    CRO – contract research organisation – a company that helps move a drug to commercialisation a new drug or device from its conception to legal marketing approval. It would be analogous in a lot of other industries to IT outsourcing in terms of its role in a business value chain.

    CVA – see eDetail

    DTC – direct to consumer. With certain product categories there has been a trend to prescribe via telemedicine consultation with a qualified HCP and then the product can be sent direct to the patient.

    eDetail – an interactive presentation usually delivered using a tablet that sales reps use to discuss their client’s product (or increasingly product with a digital service attached) with healthcare professions

    EMA – European Union’s regulatory body, see FDA.

    EHR – electronic health record. Aggregated and shared across different HCPs from different organisations

    EMR – electronic medical record. Used within one medical system / one set of healthcare providers.

    EOB – explanation of benefits – the positive effects a given pharma product has for the patient. This will be expressed not only in biological terms but also impact on quality of life or improvements in standard of care enjoyed.

    Ethical pharma – branded as opposed to generic prescription products.

    FDA – Food and Drug Administration – the body that certifies whether a product is allowed to be used in the US.

    Formulary – a list of pharma products that are approved for prescribing from a finance perspective.

    GP – general practitioner – family doctor.

    Generic – a pharmaceutical product this is no longer protected by patent rights. It can be manufactured by any company. Patents protecting pharma product intellectual property rights surrounding a product run out after 14 years in the UK, but can vary in other markets.

    HCP – usually a prescriber or a gatekeeper. This can be a hospital specialist of some sort, a prescribing nurse or a prescribing pharmacist. The gatekeeper category might be wider such as specialist nurses, surgery nurses, hospital pharmacists – the rationale for reaching these people is to reduce the friction in using a product once it has been prescribed. A less common gatekeeper role is about referring a patient to a prescriber – particularly where the treatment can only be prescribed by a specialist.

    Ideopathic – as in ideopathic X disease means that the medical profession don’t know the cause.

    In-label: a use of a drug that is within its approved ‘label’ see also off-label, USPI and SmPC.

    iVA – see eDetail

    KOL – key opinion leader. Can be someone who has specialist expertise, is a prolific researcher often cited in medical journals, someone who has an active profile speaking at professional events or on social media. They may be an academic, doctor, a nurse or a pharmacist depending on the market sector, country and product.

    MHRA – Medicines and Healthcare products Regulatory Agency – a UK regulatory body that is equivalent to the EU’s EMA and the FDA in the US.

    MLR – medical, legal and regulatory. Equivalent of legal and compliance in other industries such as financial services.

    MOA – mode of action, also called mechanism of action. How a pharmaceutical product works (if known).

    MOD – mode of disease, also called mechanism of disease. What a condition does to the body, what cells it attacks or biochemical processes it interferes with.

    MSL – medical science liaison. A non-promotional specialist expert in a pharma company. The equivalent in the enterprise technology space would be a pre-sales engineering role.

    NDA – new drug application. Pharma companies like this because it extends the protected life for a drug. A classic example would be semaglutide. Initially it was marketed to treat people with diabetes. But during those trials it was found to correlate with weight loss. It then became a weight loss and management focused product as well. Each application has a patent protected time period.

    Off-label: where a doctor prescribes a medicine or treatment do do something that isn’t on its SmPC or USPI (depending which country you are in). A classic example of this at the moment is the use of Ozempic to help with weight loss and weight management. Ozempic was licensed to help with the treatment of diabetes. It is the same active ingredient, but at a different dose rate in Wegovy. Wegovy is licensed for weight loss / weight management.

    On-label: exactly the same as ‘in-label’.

    OTC – over the counter. In the UK examples would be Gaviscon or Panadol for upset stomachs and pain respectively. Both are available without a prescription.

    PAAB – Pharmaceutical Advertising Advisory Board – an American body that would be similar to the ABPI in the UK. It looks specifically at advertising practices.

    Patent cliff – intellectual property rights on drugs are protected for a period of time (which varies by market). Generally it’s between 8 – 14 years. Once this period is over, the drug can be made by anybody. When a company has a series of drugs falling out of this protected period, the company is considered to have ‘fallen’ off a patent cliff if it doesn’t have new drugs to replace the old versions.

    PAG – patient advocacy group. They advise patients, help fund research, advocate for patient standard of care.

    Patient – person with a medical condition. The end consumer of a pharma product.

    Patient advocate – a patient advocate plays multiple roles. They act as the voice of the patient with pharma companies providing insight into the patient experience. This is important in order to drive a more patient-centric approach. They may appear in the media as a spokesperson and may testify in front of regulators and legislators.

    Patient-centric – a move in marketing over the past two decades from pharma companies just thinking about getting the HCP to prescribe, to thinking about the end consumer experience. Probably one of the first things they could do is stopping using patient and try people with X instead.

    PCP – primary care provider. A family doctor or GP.

    PDUFA date – (prescription drug user fee act). Part of the FDA approval process once the application has been assessed by CBER / CDER. It’s the date that the FDA must respond to the drug approval application. There are four tracks with varying speeds to the process depending on product need etc.

    PHR – personal health record. A patient-facing record accessed through patient portals etc.

    PhRMA – Pharmaceutical Research & Manufacturers of America. Industry body that lobbies on behalf of its members. Its role and code is similar to the ABPI and its code in the UK.

    PI – prescribing information, although I have heard product information used. What dose is a product given? How often? Any adverse effects that can happen? Any groups of patients who can’t have the medicine? Any medicines or foods that the products can’t be used in combination with – like antibiotics and alcohol?

    Placebo – in this case not the moderately successful band. An inactive treatment, used in control tests for new drugs. If your new medicine doesn’t perform better than the placebo control; it’s not going to get approved for use.

    Primary care – family doctor, general practitioner or community clinic.

    Rx – prescription (which drives pharma sales).

    SmPC – summary of product characteristics, a European equivalent of the USPI. A sheet in medicine packaging covering properties, side effects, officially approved ways of using a medicine. The USPI and SmPC can be different for various reasons: a drug can be approved for different uses in different territories, or may have a different brand name. Also USPIs generally have more information.

    Submitted charges – American healthcare system speak for amount billed.

    Titrate – process of measuring and finding out the concentration of one substance is in a solution (of something else).

    Tx – treatment

    USPI – US prescribing information is a sheet that goes into every medicine box properties, side-effects and the officially approved ways of using the medicine. The US version includes details of clinical studies.

    Veeva – in the same way that Adobe has become the operating system for creative agencies, Veeva is the same thing for pharma companies. Veeva Vault PromoMats will haunt your dreams.

    Vx – vaccination

    Warning letter – as bad a news as you probably think it would be. Usually sent to pharmaceutical companies by the likes of the FDA of specific regulatory or legal violations that have happened. They have a request for action to correct the violations. This could be down to company practices, procedures or products – or a combination there-of. The company need to go back with a plan and is likely to under increased surveillance from the authorities.