Month: May 2018

  • Malayan emergency + more things

    Psychological Warfare of the Malayan Emergency – interesting read; I wonder what C.C. Too would have made of the Leave and Remain campaigns? It is amazing how much of things in the UK goes back to Borneo and the Malayan emergency. The COIN strategies that were successful in the Malayan emergency were applied time and time again

    Reliance Jio has become the world leader in feature phones in just 10 months — Quartz – The strong growth in Jio, clubbed with the return of the Nokia brand, has helped the global feature phone market grow 38% year-on-year in January-March 2018, Counterpoint said. India contributed to nearly 43% of all feature phone sales during the first three months of 2018.

    Highlights from CCS Insight’s Predictions – Manufacturers’ vision for smart TVs fails. Despite their efforts to introduce apps and smart features, makers of smart TVs have failed to convince customers, who still use them as “dumb” screens. They buy TVs mainly based on design and picture quality, viewing the smartness only as a by-product. – More consumer behaviour related content here.

    The Bill Gates Line – Stratechery by Ben Thompson – interesting essay on the nature of monopoly power, platforms and aggregators

    Microsoft and Publicis unveil Marcel, an AI-based productivity platform for the ad giant | TechCrunch – interesting narrow expert apps rather than a general intelligence

    Qualcomm launches Snapdragon 710 platform in mobile AI, neural networking push | ZDNet – further enhancing neural networks on smartphones

    New Sony CEO to Detail Shift Away From Gadgets in Mid-Term Plan – Bloomberg – huge implication for innovation though

    US-China tech wars threaten global sector disruption | FT – strikes at the heart of China’s ambitions and is likely to curb revenues as well as disrupt supply chains at foreign multinationals, many of which see the country as a key market. But it is also prompting a rethink at the corporate level in China, with tech companies looking to develop their own chips (pay wall)

    Is Douyin the Right Social Video Platform for Luxury Brands? | Jing Daily – Douyin insider Fabian Bern shared that 85 percent of the app’s users are under 24 years old, over 70 percent are female, and the majority are from upper class families living in first tier cities

    Social credit system must bankrupt discredited people: former official – Global Times – China’s social credit system had blocked more than 11.14 million flights and 4.25 million high-speed train trips by the end of April.

    An improved social credit system was needed so that “discredited people become bankrupt,” Hou Yunchun, former deputy director of the development research center of the State Council

    Opinion | What the Microsoft Antitrust Case Taught Us – The New York Times – interesting how what would have isolated sporadic criticism of the big four internet giants Amazon, Apple, Facebook and Google is now morphing into criticism and calls for remedy on a regular basis. Behavioural change from a marketing perspective is usually driven by reach and repetition. It feels like the ground is being prepared for legislation or a court challenge a few years from now

    A look back: The Bloomberg Keyboard | Bloomberg Professional Services – really interesting evolution of design

    The surprising return of the repo man – The Washington Post – “So much of America is just a heartbeat away from a repossession — even good people, decent people who aren’t deadbeats,” said Patrick Altes, a veteran agent in Daytona Beach, Fla. “It seems like a different environment than it’s ever been.”

    How Judea Pearl Became One of AI’s Sharpest Critics – The Atlantic – Three decades ago, a prime challenge in artificial-intelligence research was to program machines to associate a potential cause to a set of observable conditions. Pearl figured out how to do that using a scheme called Bayesian networks. Bayesian networks made it practical for machines to say that, given a patient who returned from Africa with a fever and body aches, the most likely explanation was malaria. In 2011 Pearl won the Turing Award, computer science’s highest honor, in large part for this work.

    But as Pearl sees it, the field of AI got mired in probabilistic associations. These days, headlines tout the latest breakthroughs in machine learning and neural networks. We read about computers that can master ancient games and drive cars. Pearl is underwhelmed. As he sees it, the state of the art in artificial intelligence today is merely a souped-up version of what machines could already do a generation ago: find hidden regularities in a large set of data. “All the impressive achievements of deep learning amount to just curve fitting,” he said recently.

  • Experience Ramadan & things from this week

    Experience Ramadan

    Via Matt’s Imperica newsletter, Experience Ramadan. A site that connects Muslim families and secular people to meet for meals breaking the fast of Ramadan. Experience Ramadan looks like a great way to build greater mutual awareness among communities.

    Artefacts and Dementia

    Boots and Ogilvy have made this film on how artefacts can spur memories in people suffering from dementia. It is amazing how things are affected by our senses. I thought it was interesting because it implies the importance of artefacts, even as we live in a digital world. We have evolved for a physical world. How would a similar type of programme be done in the future when everything from toys to culture is digital and ephemeral in nature with the cultural impact of pet rocks?

    Mercedes 190

    Great vintage Mercedes-Benz film on the development of the Mercedes 190. There is something really beautiful about the process shown. The Mercedes 190 was developed under the name W201. It was a car that was influenced by the OPEC oil crisis. It represented a more aerodynamic model design for Mercedes. Usually Mercedes innovations saw them debut on the S-class first, but the 190 brought in a number of innovations for suspension and handling. The biggest impact for me was the 190 E 2.3-16V. It was a classier hot saloon that competed with the BMW M3 and Ford Sierra Cosworth.

    Black Klansman

    The trailer for Black Klansman. Good comedy film about the Klu Klux Klan aren’t two concepts that I thought I would have in the same sentence.

    Benazir Bhutto

    BBC World Service – The Assassination, 10 part documentary – on the assassination of Benazir Bhutto, great piece of investigative journalism. I can also recommend The Bhutto Dynasty by Owen Bennett-Jones which provides a good deal of context on the Bhutto family role in Pakistan.

  • The biggest Public Relations agencies; stuckness and market dynamics

    Untitled

    The Holmes Report came out with their top 250 (biggest) PR agencies around the world in terms of billings. I decided to delve into the numbers for financial years 2014 – 2017.

    Macro picture

    What the numbers suggested at a macro level were three things:

      • Overall billings growth was declining year on year
      • The amount of agencies that were appointed into the top 250 (and were dropped) declined year on year. There is less market disruption

    Aggregate billings growth & top 250 list churn

      • The bottom 190 agencies (by size over successive years) accounted for less than half the billings of the top 25 for financial year 2017

    Bottom 190 out top 250 PR agencies billings

    Top 25 out of top 250 Pr agencies

    This supports a hypothesis of slowing market growth and solidifying market dynamics at a macro level. Strategic acquisitions start to make less sense compared to improving efficiences and effectiveness. But if you were going to buy an agency MC Group in Germany looked to be the stand out choice in terms of changing the fortunes of a large agency billings

    We’re also seeing a likely tyranny of large numbers kicking in for the biggest agencies. Mid-sized agencies can be more agile due to less layers of management and less complex environmetns to worry about. They may be multi-market; but they’re not truly global. Which makes strategy and planning much easier.

    PR agencies are people businesses. At the core they sell manpower by the hour. Bigger agencies have more people, which means a greater management overhead, not unlike Fred Brooks’ The Mythical Man-Month essays on software engineering. There are more processes, which have built up over time and greater inertia to change. Then you get office and intra-office real politik. You can try and keep this down, but it is a function of scale; the battle against it becomes ever harder and you can only focus on its worst excesses. It tends not to surface when its impact only goes downwards in the management structure.

    Agency-specific hypothesis

    This next part was inspired by David Brain’s post on the performance of large agencies.

    PR seems to be acquired in a more tactical manner than previously. This has been happening for a number of reasons.

    A decline in Full Metal Jacket syndrome in comms planning. This nonsensical quote about Vietnamese people in Full Metal Jacket makes similar false assumptions. I’ve seen similar false assumptions in past global comms campaign planning that I have seen. Usually that meant creating something in the US and then expecting it to work on a fraction of the budget elsewhere. This means that there is less international work for agency networks. This has a negative impact on inter-office best practice transfer and building relationships.

    The influence of Byron Sharp. For many consumer marketers, How Brands Grow – based on years of marketing science research is the bible. When you look at Sharp’s work there are a couple of clear points when you use public relations as a tactic.

    Zero-Based Budgeting

    Zero-based budgeting (ZBB) has changed the marketing planning game. It pits public relations campaign efficiency and effectiveness versus other disciplines in sharp focus. In addition, some organisations have mistaken ZBB as a one-way ratchet tightening marketing spend. ZBB isn’t about continual cost-cutting, but continual optimisation – something that seems to have been lost in translation.

    PR agencies haven’t taken full advantage of the opportunity afforded by digital and social for a number of reasons:

    • There is a tension. Between the focus on financial efficiency and effectiveness that the macro numbers suggest versus the investment in tools and personnel required. Where are the studios, strategists, planners and media desks?
    • There has been an expertise drain across the industry as agencies deskill; paying new people into roles less than the person who previously filled it. This means that over time there is a trench in expertise between office leaders and the rest of the team, making it harder for the office to scale and a loss of institutional knowledge. This has led to a lack of diversity in thinking amongst many PRs; let alone gender, race and age diversity. From experience I’ve found that digital natives aren’t necessarily the best digital strategists
    • Clients haven’t embraced the change. Social in particular sits elsewhere amongst the marketing team. There is a similar division with paid media. The focus (particularly in Europe) on performance marketing over brand marketing hasn’t helped. Hubspot-style content marketing is a reductive process that isn’t the friend of PR agencies; despite their expertise in content
    • The window of opportunity closes as organic reach declines. Social media marketing effectiveness requires paid media budget. Agencies have jumped in too late with insufficient confidence. Traditional senior management agency PRs have been curiously hung up on this. Yet we see: corporate communications as adverts in the FT and WSJ and consumer PRs do paid advertorials and paid product placement

    More information
    David Brain’s post: Why Are The Biggest Global PR Agencies Stuck? Does It Matter?
    Holmes Report

    And more related content here.

  • Applied Materials + more news

    Applied Materials Sags on Weaker Revenue Outlook – Barron’s – looks promising overall for the semiconductor market. Applied Materials saw over 25% in machinery sales for making microchips and displays, indicating overall buoyant demand across consumer electronics manufacturers. Much of this is driven by memory chips that go into a wide range of products, from smartphones to cars. The main item of concern that I saw in Applied Materials sales was the high proportion of sales to Chinese manufacturers. This was in sharp contrast to a drop of supplies to Taiwan factories. As supply chains decouple from China, this reliance will be a real issue. Applied Materials also have to worry about having their devices torn down and reverse engineered by Chinese government sponsored efforts to become self sufficient.

    WSJ City – China secures access to 70% of world’s lithium supplies – Chile is the low carbon equivalent of Saudi Arabia. The rosy numbers are based on: current consumption rates that are low (electric cars are still a novelty) and doesn’t pair it with their position on rare metals – China also dominates super capacitor technology. Time for hydrogen powered cars

    Why are the biggest global PR agencies stuck? Does it matter? – SixtySecondView – good, if snarky read. Expect something on this from me soon. Currently have my head in creating an Excel document full of research

    ‘Menopausal’ UK economy risks once-in-a-century slump, warns deputy chief at Bank of England  – I thought the analogy accurate if not insensitive. There is little chance of economic growth bearing fruit

    This Is How a Newspaper Dies – POLITICO MagazineIn 1976, long before the internet arrived, Los Angeles Times media reporter David Shaw wrote in a lengthy Page One report about the newspaper’s worsening vital signs. “Are you now holding an endangered species in your hands?” he wrote. – I’d alluded to this here.

    Exclusive: NSA encryption plan for ‘internet of things’ rejected by international body – WikiTribune – understandable given the NSA’s history of weak encryption. What’s also interesting the low level of trust amongst allied countries

  • Strategic News Service & things this week

    Mark Anderson of the Strategic News Service; a George Gilderesque subscription newsletter, the likes of which were very popular in the mid to late 1990s. The Strategic News Service process is an interesting ‘anti algorithmic’ analysis in action. A counter point to the world that Google now represents, I don’t buy all that Anderson and the Strategic News Service says, but this is very interesting to watch.

    The synthetic voice of synthetic intelligence should sound synthetic. Successful spoofing of any kind destroys trust. When trust is gone, what remains becomes vicious fast.

    — Stewart Brand via Simon Willison. It seemed very appropriate when considering the Google Duplex demonstrations from the other week.

    It’s Nice That | Gucci and Frieze team up on major new video series, The Second Summer of Love – well worth a view

    Singapore’s utopian clean looking city and high quality Japanese animation are a marriage made in heaven. Makoto Shinkai directed this for the forthcoming Singapore Thomson East Coast Line on behalf of Japanese construction giant Taisei Corporation. More Japan related content here.

    This would usually be the part where I would talk about how I am looking forward to Deadpool. But I won’t. I wanted to marvel at the collective hullucination of Deadpool marketing. Deadpool marketing isn’t trying to get you to go and see the film, but instead brings elements of the film to you. Once you are properly tuned in, it then makes perfect sense to see the film. The problem is that there are so many fragments from DVD rewraps to teasers and TV appearances that it would be impossible to capture or choose a favourite.

    Instead I am going to share a video of the Korean show King of Masked Singer, where Ryan Reynolds preformed Tomorrow from the musical Annie in a unicorn mask.

    Fans in show panel and the audience lost their shit