Category Archives: legal

Network analysis and why people are so afraid of the Draft Communications Bill

This is going to be a convoluted long post, so I just decided to pick a point and start.

The Draft Communications Bill, what is it?

The Draft Communications Bill is a piece of legislation that builds upon work done by the European Union and the previous Labour administration. It is designed (as the government sees it) to maintain capability of law enforcement to access communications. It builds on a number of different pieces of legislation.

Communications Data Bill 2008 – sought to built a database of connections:

  • Websites visited
  • Telephone numbers dialled
  • Email addresses contacted

This data would be collected by internet service providers. The current government had described these plans at the time as Orwellian.

Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or public communications networks and amending Directive 2002/58/EC – requires data retention to identify users and details of phone calls made and emails sent for a period between six months and two years. This information is to be  made available, on request, to law enforcement authorities to investigate and deal serious crime and terrorism.

The UK already has used non-legislative means to force 95 per cent of internet access through a filtered system, predominantly BT’s Cleanfeed which blogs blacklisted sites or pages. It has been used to filter child pornography, there were discussions about using it to block content that was deemed to glorify terrorism and has the potential to block content in a similar way to other more authoritarian nations. In a well-known case Cleanfeed had blocked a Wikipedia page on The Scorpions Virgin Killer album originally issued in 1976.

In addition, the UK government had evaluated (and rejected) internet connections being filtered for pornographic content by default – apparently due to a lack of appetite from parents for content filtering.

The Digital Economy Act of 2010 allowed sites to be blocked and allowed prosecution of consumers based on their IP address which was problematic.

So there is already a complex legal and regulatory environment that the Draft Communications Bill is likely to be part of.

In essence, the Draft Communications Bill gives the capability to build a database of everyone’s social graph. Everyone you have called, been in touch with or been in proximity to.  It requires:

  • A wide range of internet services, not just ISPs to keep a record of user data for 12 months
  • That retained data to be kept in safe and secure way; just like say credit card information or user names and passwords
  • The ability to search, filter and match data from different sources allowing a complex near-complete picture to be built up of our digital lives. Which would be of interest to hackers, criminals, private investigators or over-zealous journalists (a la the recent News International phone hacking scandals)

What the government have been keen to stress is that the process would not look at the content inside the communication. If we use the analogy of the postal service, recording all the external information on an envelope or parcel, but not peaking inside. The reason for this can be found in a successful case taken by Liberty and other organisations against the UK government in 2008. Article eight of the European Convention on Human Rights focuses on respect for private and family life, home and correspondence.

During the 1990s, the UK government had intercepted calls, faxes and electronic communication placed internationally by people in Ireland via a specially built microwave communications tower in Capenhurst. The Electronic Test Facility was uncovered by Richard Lamont in 1999 and was subsequently covered by Channel 4 news and The Independent.

Once the Electronic Test Facility came out into the public domain, the court case followed.

There are concerns about how this information can be used indiscriminately to build up a Stasi-like picture of the UK population. This is more sensitive given the controversial  black list provided to the construction industry by The Consulting Association. Latent public anxiety about commercial services like Facebook and behavioural advertising also contribute to this mindset.

Why all the power?

Modern police work and intelligence work doesn’t look like Spooks, James Bond or Starsky and Hutch. In reality, it looks more like The Wire. Investigations revolve around informants and painstaking investigation work.

A key part in this is network analysis. Understanding the structure of  relationships between participants allows them to be caught. A key part in the film The Battle of Algiers shows how French paratroopers looked to break suspects to find out the structure of their terrorist cells. If they can break them fast enough before conspirators flee, the French could roll up the terrorist infrastructure. The film’s main protagonist who instigates this policy is a portmanteau of numerous counterinsurgency specialists including Jacques Massu, Marcel Bigeard and Roger Trinquier, all of whom had been involved in the French counterinsurgency campaign from 1954 – 57 which had successfully  rolled up Algerian separatist networks in the capital Algiers.

Move forward five decades and the US counterinsurgency work in Afghanistan and Iraq puts a lot of focus on degree centrality and social network analysis as part of its efforts to dismantle al-Qaeda and other fellow travellers.

Secondly, good operational security techniques from the use of stenography or encryption of communications if implemented well can be difficult even for governments to crack. If you know the network structure, this gives you two options to gain information on the communications:

  • Look at the communications metadata: how much is going on, where is it being sent to, is the volume larger or less than normal. These can all be used as indicators that something maybe happening, changes in power within an organisation (who is giving the orders)
  • Focus resources on cracking communications that would be deemed important, for instance those to a particular number

The all-up data picture would be deemed important to provide a better picture of network analysis. When I think about myself for a minute:

I have a range of different online identities, many of which are due to the limitations of the service on which they are held or when I set them up.

I have one main UK mobile phone number, but I have had different ancillary ones:

  • Work phones
  • Temporary PAYG numbers to sell things on The Gumtree and Craigslist
  • SIMs that I have used for data only on my iPad and smartphones over the years

Now, let’s do a thought experiment, imagine a gang of drug dealers each with a set of pill boxes like old people have labelled up for each day of the week. In each section of the box would be a SIM card. They would then swap those SIMs in and out of their phones on a regular basis making their communications hard to track if you were just following one number. They could be using regularly changed secondhand mobile phones so that the IMEI number changes as well.

The SIMs could be untraceable, they could be bought and topped up for cash if they were bought outside the UK. I can go into my local convenience store here in Hong Kong and buy and top-up them up for cash or a pre-paid credit card with no one asking to see my ID.

Untraceable UK SIMs could be acquired along with bank accounts from students going home, paid off electronically, perhaps even with the debit cards attached to the accounts and the accounts topped up with ATM deposits.

But if you interrogate a database once you have one or more numbers and look for numbers that appear on a network in the same location immediately after the number you know disappears you are well on the way to tracking down more of the mobile graph of the drug dealers.

Now imagine the similar principles being applied to messaging clients, email addresses or social networking accounts in order to provide the complete network analysis of the gang of drug dealers created in the thought experiment.

How does this fit in with the people?

Under the previous Labour administration councils were given wide-ranging surveillance powers that were used to deal with incidents such as putting the wrong kind of materials in the recycling bins. This annoyed and educated British consumers on privacy. The Draft Communications Bill smacks to many as a similar kind of snoopers charter.

The internet itself, has been political and has become political. If one goes back to the roots of the early public internet, one can see the kind of libertarian themes running through it in a similar way to the back to the land efforts of the hippies which begat the modern environmental movement. This was about freedom in the same way the American pioneers could go west for physical freedom the internet opened up a new virtual frontier where one could make one’s own fate. It was no coincidence that people involved in ‘the hippy movement’ like Stewart Brand and Kevin Kelly were involved in setting the political tone of the internet.  Or that the Grateful Dead have had an online presence since 1995.

When these freedoms have been overly curtailed or threatened, internet users have struck back; sometimes unsuccessfully. The Pirate parties that sprang out of The Pirate Bay | copyright discussion have had limited political success, which has misled many to believe that the internet isn’t a political issue. What they managed to do is highlight the issue and their concerns to a wider range of people, in a similar way to how far right movements put immigration on mainstream political agendas across Europe.

It is also coupled with a decline in trust in authority, partly due to the financial crisis and the cosy relationship with the media which came to light during the phone hacking scandal.

Even The Economist realised that something was going on and called internet activism the new green. It takes mainstream political systems a while to adjust to new realities. It took at least two decades for green issues to become respectable amongst mainstream politicians and it seems to be even harder for them to grasp the abstract concepts behind the digital frontier.

The signs are all there for a change in the public’s attitude; when you have The Mail Online providing critical commentary of the Draft Communications Bill and providing recommendations of encryption software readers can use to keep their communications confidential you know that something has changed.

How does this differ from what companies can derive anyway?

This is probably where I think that things get the most interesting.

Network analysis tools are available off the shelf from the likes of Salesforce.com, IBM or SAS Institute. They have been deployed to look for fraudulent transactions, particularly on telecoms networks, and are also used to improve the quality of customer service. Many of them get inputs directly from social network such as Twitter and Facebook.

Deep packet inspection software and hardware again is available off the shelf from a number of suppliers. Companies like Narus and TopLayer Networks pioneered deep packet inspection for a wide range of reasons from surveillance to prioritising different types of network traffic. The security implications became more important (and lucrative) after 9/11; now the likes of Cisco and Huawei provide deep packet inspection products which are used for everything from securing corporate networks, preventing denial of service attacks and in the case of Phorm – behavioural advertising.

Skyhook Wireless and Google have location data that services can draw down on providing accurate information based on cell tower triangulation and a comprehensive map built-up of wi-fi hotspots.

Credit information can be obtained from numerous services, as can the electoral role. If this data is put together appropriately (which is the hard part), there is very little left of a life that would be private anyway.

Companies are trying to get to this understanding, or pretend that they are on the way there. Google’s Dashboard shows the consumer how much it infers about them and information that consumers freely give Facebook makes it an ideal platform for identity theft.

One of the most high-profile organisations to get close to this 360 view of the consumer is Delta Airlines who recently faced a backlash about it.

So what does this all mean?

We should operate on the basis that none of our electronic information is confidential. Technology that makes communication easier also diminishes privacy.  The problem isn’t the platforms per se but our behavioural adjustment to them.

More information
Giant database plan Orwellian | BBC News
Directive 2006/24/EC (PDF)
Written answers on internet pornography – They Work For You
UK government rejects ‘opt in’ plans for internet porn – TechRadar
Internet Filtering: Implications of the “Cleanfeed” System School of Law, University of Edinburgh Third Year PhD Presentation Series TJ McIntyre Background Document for 12 November 2010 Presentation (PDF)
Councils’ surveillance powers curbed | The Guardian
The new politics of the internet Everything is connected | The Economist
Blacklist Blog | Hazards magazine
UK government plans to track ALL web use: MI5 to install ‘black box’ spy devices to monitor British internet traffic | Mail Online
Most UK citizens do not support draft Data Communications Bill, survey shows | Computer Weekly
How Britain eavesdropped on Dublin | The Independent
Cases, Materials, and Commentary on the European Convention on Human Rights By Alastair Mowbray
U.S. Army Counterinsurgency Handbook By U S Dept of the Army, Department of Defense
Draft Communications Data Bill – UK Parliament
Deep packet inspection (DPI) market a $2 billion opportunity by 2016 – Infonetics Research
Google Dashboard
Big Brother Unmasked… As Delta Airlines – smarter TRAVEL

Interview with cut-up artist Girl Talk

Girl Talk’s work sits at the intersection of art and intellectual property law, like The Avalanches his work is made up of lots of other people’s work. When does copyright infringement become a new work in its own right? Why is Andy Warhol art and sampling theft?

Girl Talk Interview — Some Conference 2012 from somehome.org on Vimeo.

The video is on Vimeo, so may not be available to all readers.

Olympic brand ambush marketing?

I wonder if Haribo is an Olympic sponsor? I wasn’t aware that they were and didn’t see anything obvious on their website to indicate that they were an Olympic sponsor. So I was a bit surprised to see these Gold Medal sweets that I thought would have violated the brand protection measures of the UK Olympic Act?
Are Haribo an Olympic sponsor?

Facebook: the Yahoo! patents case

I had delayed writing about this as I had a busy run-up to Easter and just about everyone of note in the Bay Area seems to have weighed in on the Yahoo! versus Facebook legal case over patents. Fred Wilson (aka A VC) channeled the concern that the start-up community in general over wide-ranging patents being a tax on innovation.

There is a certain amount of prejudice inbuilt against incumbents going on; Silicon Valley doesn’t make big money from existing large businesses but the new, new thing – for example:

  • IBM vs. Apple, VisiCalc, Oracle and countless Boston corridor enterprise technology brands before them
  • Beckman Instruments vs.the traitorous eight who went on to found just about every other semiconductor company from the late 1950s through to the early 1970s: Fairchild Semiconductor, Intel, Intersil, AMD, National Semiconductor, LSI Logic and venture capital firm Kleiner Perkins
  • Microsoft vs. Apple, Oracle, Sun Microsystems, the open source community
  • Google vs. Facebook and just about anybody else looking to make money from online advertising

I don’t necessarily hold this against them, it is the classic tale of David and Goliath that resonates at a deep level in the human psyche. It probably helped us move beyond being slightly smarter than the average ape and turn our use of tools into a decisive advantage with humans becoming the apex predator throughout the world.

What a lot of these arguments are failing to do is look at the underlying form:

  • Yes, the patent system is broken
  • Yes, Yahoo! has multiple business issues which would merit a series of posts in it’s own right
  • Yes, Yahoo! is unlikely to survive at least in its present form. Though for reasons that I have gone into previously  I don’t think that Microsoft is a suitable suitor (just look at what has happened to its continued inability to match Yahoo!’s previous returns on search with Microsoft AdCenter) and more controversially I didn’t think that it was serious about its takeover bid first time around
  • Yes, Yahoo! is likely to be outmaneuvered by Facebook and be on a hiding to nothing

But for me, the story isn’t about Yahoo! or the inequitable nature of patent laws, but about Facebook and its business practices in relation to data.

In the 1990s file formats: .doc, .xls, .ppt and others were used by Microsoft to leverage a competitive advantage. Competitor applications couldn’t open them; so your information was locked into using Microsoft Office software. This was one of the reasons why the web was so transformational; HTML opened up publishing of documents that had been previously locked into Microsoft Office – electronic versions of scientific papers, price lists etc.

Data portability is the document format of web 2.0 (or social web). During my time at Yahoo! we introduced the requirement to sign into Flickr using a Yahoo! ID, Stewart Butterfield and the team at Flickr worked hard to ensure that existing Flickr customers who didn’t want to have a Yahoo! ID could move their pictures off the service.

The idea was that the customer’s data was their property and allowing them to freely move was as American as apple pie, capitalism and the free market. Allowing customer’s data to be portable fitted in with the web being free as in speech ethic that had predominated up until then. Portable customer data kept you honest and encouraged you to innovate as losing a customer was only one export click away.

In the case of Facebook; the data that really matters is your address book. Whilst Facebook eventually allowed consumers to download their profile information (after it had gained hegemony in the US social network sector), it holds on fast to your address book. Om Malk over at GigaOM wrote a really good post on how Facebook leeched off Yahoo! user’s address book to build its business, but didn’t allow Yahoo! users to transfer data back the other way.

This had a detrimental effect Yahoo!’s already weakened business. It wasn’t only Yahoo!, Facebook did the same on Plaxo and has been in conflict with Google over the same issue. In the Yahoo! patent case; Yahoo! is in the position of shooter and patsy – but like the dreams of conspiracy theorists looking for a dark hand moving the pieces around the board – Facebook is responsible.

So consumers and some companies got screwed on their address book; but what the great and good of the start-up community who criticised Yahoo! forget is where Yahoo!, Plaxo and Google have gone before their start-ups could be tomorrow. The problem is the over-reliance on Facebook Connect as a federated ID and as a marketing tool using consumer news feeds in their word-of-mouth marketing campaign strategies.

Federated IDs are not a new concept, Microsoft tried to have their Passport technology adopted in a similar way some ten years ago and it was stymied because of early adopter and technology sector mistrust.

Like Facebook, the businesses adopting Facebook Connect usually rely on some sort of advertising-related business model, either for their revenue, or for garnering customers; yet with Facebook Connect – Facebook holds all the cards on targeting information that means:

  • Your advertising platform will always be worse than Facebook’s because they have a better customer view – as we’ve seen in search this is likely to turn into a zero-sum game
  • For more e-commerce-based businesses, Facebook data could be used by rivals to directly target your customers – because Facebook already has your customer list. By using Facebook Connect you already gave it to them and they could even infer a good estimate of customer engagement were by how often and how long they logged in

It has the potential to be digital equivalent of the way Standard Oil used its dominant position as a buyer of railroad transportation to screw over rivals. By supporting Facebook in the Yahoo! patents case; I believe that leading players within the start-up community inadvertently darkened their own futures.

It is hard to imagine now, but in the mid-1990s Silicon Valley was genuinely afraid of Microsoft:

Another big factor was the fear of Microsoft. If anyone at Yahoo considered the idea that they should be a technology company, the next thought would have been that Microsoft would crush them.

It’s hard for anyone much younger than me to understand the fear Microsoft still inspired in 1995. Imagine a company with several times the power Google has now, but way meaner. It was perfectly reasonable to be afraid of them. Yahoo watched them crush the first hot Internet company, Netscape. It was reasonable to worry that if they tried to be the next Netscape, they’d suffer the same fate. How were they to know that Netscape would turn out to be Microsoft’s last victim?

That was Y Combinator’s Paul Graham on Microsoft back in the day and how fear of it partly sewed the seeds of failure at Yahoo! Great ideas couldn’t get funded if they where considered to fall anywhere near the purview of Microsoft – and Microsoft wanted everything, at that time the company mission statement was:

A computer on every desk and in every home running Microsoft software

Now the vision uses softer language that also takes into account technological change with Steve Ballmer describing it as:

…enabling people and businesses to realize their full potential

Microsoft still isn’t a cuddly business by any means. Let me show you: Some six years ago I spent a weekend in San Francisco on the dime of the agency I worked with at the time. The reason why I had a free weekend was that I was originally going out there to pitch an international brief for an enterprise technology company – and the weekend should have been very busy and productive in preparation fo the pitch early the following week.

The US folks had checked the substantial non-compete list that we had been provided with by Redmond and senior clients had been checked in with and they were ok with it.

Happy days, I was put on a Thursday flight from Heathrow to San Francisco with British Airways. I deplaned, got through immigration and got a taxi into town. I went to the hotel first; dropped by bags off and washed my face and then got a taxi to our San Francisco office down near the ball park.

As I walked in the door, I could see of the office general manager getting off the phone. Apparently my trip was a waste of time; someone at head office had a call with someone at Microsoft who asked us to withdraw at the last minute as the company operated in a space that Microsoft would like to enter in the next five years.

I ended up spending the Martin Luther King day weekend at the Hotel Monaco close to Union Square and spent much of the Saturday exploring the Asian Art Museum, the then Sony Metreon centre and shopping off Haight.

The point I am trying to make is that fear is relative, Microsoft is a changed but still fiercely ambitious and competitive business.

Facebook is much more than Microsoft. If we look at address books as an example; Facebook bought and closed down Malaysian start-up Octazen to close the door on others using their technology to import contact lists in February 2010.

Facebook is keenly competitive in the way that Microsoft has been, but it has learned from Microsoft’s mistakes; it has lawyered and lobbied-up much earlier in its development, so with Facebook there will be no humiliating Judge Jackson trial which gifted the start-up culture of Silicon Valley a second chance.

I believe that in the medium-to-long-term Facebook will have a neutron bomb effect on the Bay Area start-up finance community and at the moment they only have themselves to blame.

Although it may seem counter-intuitive to the start-up community at the moment, fueling Yahoo!’s patent duel with Facebook may make more sense in the long run.

More information
Yahoo! Crosses The Line – A VC
Will Yahoo Torch its Search Deal With Microsoft, Outsource Search to Google? – Search Engine Watch (#SEW)
Is the internet too perfect a market? – renaissance chambara
A quick primer re @blakei @yahoo #delicious – renaissance chambara
Yahoo-Facebook patent fight: more than meets the eye | GigaOM
Google Renews Battle Over Facebook Contacts, Removes Phone Directory Sync On Nexus S – TechCrunch
Why Scoble Got the Boot from Facebook: Plaxo’s New Feature – Mashable
What happened to Yahoo – Paul Graham
Steve Ballmer: Microsoft Venture Capitalist Summit 2008 – Microsoft News Center
Facebook Acquires Contact Importing Startup Octazen – GigaOM

Gavin Bell’s TopShop tiger

My friend Nick Osborne sent this through to me. Author and web developer Gavin Bell was notified by a friend that this picture of a tiger which he has on Flickr with  a non-commercial creative commons licence:
Tiger face portrait in a square
Seemed to be the basis of this tiger on a Topshop dress:
topshop tiger
Other comparisons were done:
tiger tiger
And Dan Catt even created an animated GIF file to show the similarities. This case is similar in some respects to the AP | Sheperd Fairey dispute over the adaption of a Barack Obama photograph for the iconic HOPE posters.

No more excuses for tired looking presentations and blog posts

I see so many blog posts every day with a lot of tired clip art and see presentations that often use well-worn visuals. One of the things that Flickr does really well is aggregate lots of imagery that you are free to use.

A case in point is the photo documentary Documerica Project (1971-1977), the Environmental Protection Agency (EPA) hired a 100 photographers to go around the US and capture images relating to both environmental issues and everyday life within the US.
Subway Car.  05/1973
All of these pictures are freely available on Flickr as part of their commons initiative. You have museums, the US department of defense, NASA to name but a few organisations. In addition, thousands of people like me have included photographs under a creative commons licence.
Hitchhiker with His Dog "Tripper" on U.S. 66, May 1972
A hippy and a puppy, what’s not to like?

European protests against ACTA gain a bit of steam

La Quadrature du Net have dialled up their protest against ACTA (Anti-Counterfeiting Trade Agreement) in advance of the European Union bringing it into law. A report by the European Parliament has pointed out that ACTA is bad for EU countries. Or as La Quadrature du Net put it:

ACTA is an agreement secretly negotiated by a small “club” of like-minded countries (39 countries, including the 27 of the European Union, the United States, Japan, etc). Negotiated instead of being democratically debated, ACTA bypasses parliaments and international organizations to dictate a repressive logic dictated by the entertainment industries.

The big question is can the European Union hold out against the media industry lobbyists who are pushing for this on behalf of mostly US-owned major film studios and record labels? It has implications for the digital economy and the ability for foreign internet properties in countries like China to connect with European consumers – posing potential free trade issues.

Matt Mason the challenges and opportunities of digital sharing | 知识产权挑战

Matt talks about how youth culture and digital sharing is changing business models.

‘Pirates’ are also a source of innovation

  • 3D printing is likely to expand piracy much further as they will be available to consumers and internet enabled in a decade’s time
  • Fighting consumers doesn’t work, though the entertainment industry continues to spend money lobbying western governments and trying to put kids in jail
  • Swedish pirate party is now the third largest political party in the country by membership
  • Dichotomy of pirate radio: in London Metropolitan Police try to close the stations down but also advertise on them. Pirate stations act as ‘idea and talent incubator’ in mainstream media
  • Entrepreneurs go for a gap in the market, pirates go for gaps outside the markets
  • America industrialised by ignoring European intellectual property rights
  • Hollywood was formed by film-makers who didn’t want to pay royalties to Emerson
  • Effective pirates add value in some way and become part of the new order
  • Remixing adds value, it gives new purpose to products that companies wouldn’t have otherwise realised – co-creation
  • Fashion trends are essentially piracy; then the market becomes saturated with copies people want something different and the trends move on
  • Convenience is a key competitive advantage over ‘piracy’ for instance iTunes
  • You can beat piracy through a superior experience – Wolverine pirate rips drove a hunger to see the film at the cinema. People who pirate a lot of stuff, buy more

Video is on Vimeo, so depending where you are you may not be able to see it.

Shanzhai on Tottenham Court Road

Shanzhai | 山寨 is a kind of innovation, ingenuity, craziness, imitation and piracy merged into product design. Shenzhen as the electronics workshop of the world is often considered to be the spiritual home of shanzhai, but its real origin is the ingenuity of the tinkerer and the often latent creativity in the engineer.
Dual SIM 'Vertu' Ferrari edition phone on sale in a Tottenham Court Road electronics store
This shanzhai business has become just as global as the major consumer brands. I took the picture above with my iPhone of a window display from one of the electronics shops on Tottenham Court Road. The label washed out on the picture but described the phone as:

Vertu Ferrari edition dual SIM good condition

If you look online you’ll see these phones described with language such as replica, but the ‘good condition’ phrase looked as if they they trying to pass the phone off as real, but secondhand. Who are the real crooks? The guys that make these ‘replica’ phones or the shopkeepers who take liberties with their product description?

 

 

A book store, Microsoft and the future of mobile

Back in 2002 I worked very briefly with colleagues who were trying to get their head around open source software in particular the so-called LAMP stack which threatened Microsoft’s server and tools business.  LAMP stood for Linux, Apache, MySQL and PHP. A quick surf of The Register will show you some of the approaches that Microsoft took to try and address the open source software threat:

  • Miscellaneous whitepapers
  • Heavy government lobbying (I’m sure that it’s no accident that the NHS uses Windows)
  • Studies including the infamous “Get The Facts” website (a tactic that they’ve repeated with the recent BS-riven Do The Math site)
  • Lobbying all that would listen to them that the GPL licence was bad for innovation
  • Patent assertions and providing indirect financial aid to SCO’s legal actions against the open source community

It has extended its legal efforts to deal with threats on the mobile landscape by looking to hamper the Android operating system by using its patent pool to demand licensing arrangements from the likes of HTC and Motorola. Barnes & Noble has also been using Android on its Nook eBook reader (think a colour Kindle on ‘roids), so Microsoft legaled them as well. The interesting thing is that Barnes & Noble didn’t roll over but have instead rolled out the big guns attacking on two fronts:

  • The validity of the patents
  • The nature of Microsoft’s practices (this is especially interesting as Microsoft has just finished the terms of its agreement with the US department of justice following the late 1990s anti-trust trial where it was found to be a abusive monopolist)

If Barnes & Noble succeeds it could change the face and direction of the market for mobile devices and influence other legal actions involving parties like Apple, Nokia and Samsung.

More content here:

Barnes & Noble Charges Microsoft with Misusing Patents to Further an Anticompetive Scheme Against Android – Groklaw

TechEye stirs up trouble for Microsoft in Barnes & Noble case – TechEye

Google vs. Bing | 冰海盗搜索引擎?

The Future of Search conference video where Google announced the evidence they had of Bing copying their search engine results page.

Here is Google’s original blog post about it and here is the New York Times take on things.

It brings some interesting questions that we need to think carefully about and consider the ramifications of those answers:

  • Whose intellectual property are search inquiries and search results? This is something that was key in the debate around Phorm
  • Is a search engine results page intellectual property? You could argue that it isn’t, but then the same was argued about software not being patentable so I imagine that this could change
  • If this isn’t an intellectual property issue now, could it become one in the future, if for instance Baidu or Yandex extended successfully beyond their home markets by incorporating Google and or Bing results into their own ‘secret search sauce’?
  • If it is an intellectual property issue, shouldn’t the punishment fit the crime and the record of the offender? Microsoft has for the past four decades been at the forefront of calling for harsh punishment on intellectual property infringements whilst repeatedly infringing on other people’s IP in different ways (Burst Networks, VirnetX, Uniloc, Alcatel Lucent, Go Corporation, Spyglass, Stac Electronics, Zhongyi Electronic, Eolas etc)

Cultural confusion

Back in 80s and the early 90s there was a time when logos were transformed and parodied. Desktop publishing tools and Photoshop opened up whole new areas of creativity and empowered satirists everywhere.

Stüssy did the linked back-to-back double-S logo as a riff on the iconic Chanel logo, market stalls had ‘adinuff’ t-shirts, Coca-Cola was subverted to promote Cocaine in clubbing circles and no self-respecting vegan was complete without a McMurder t-shirt.

I can’t help but wonder if the creators of this sign got hold of a humourous riff on the Starbucks logo, didn’t understand the full significance but did realise that it was close but not too close to Starbucks and went into business.
I wish I'd paid more attention on reading & 'riting at school
It’s funny but I am sure that there is a lesson in there for us all. Kudos to Shanghaist.

The State of the Apple | 商务 Apple Inc.

Whilst working on the thinking behind my post on 2011 predictions I gave a lot of thought to Apple Inc. primarily because where they go today lots of other people head in the same direction later on. This merited a post on its own mainly because there are a number of unknowns which are worth considering.
apple eco-system
Over the past number of years, Apple has completely re-engineered itself as a business. It hasn’t been afraid to let go of businesses that weren’t going in the right direction:

  • Printers
  • Digital cameras
  • Newton PDAs and personal computing devices
  • X-series of servers and storage

It is prepared to disrupt its existing businesses, for instance the iPod Touch and iPhone cannibalise some iPod sales and the iPad is likely to hit low-end MacBook sales. All this change has put Apple at the nexus of a number of worlds:

  • Enterprise computing
  • Media
  • Telecoms providers
  • Developers
  • Consumers

I looked at stakeholders in each of these areas to try and make sense of things.

Enterprise computing
The one thing that you need to remember about the enterprise computing space is the power of the system administrator. In the enterprise space, Microsoft’s monopolistic position is enforced partly through habit, but largely through the Microsoft Certification courses. From a developer point-of-view free tools and open source software made sense but for the system administrator it was killing his skill-set overnight.

So Apple’s recent approach to the enterprise market has been very interesting. Apple gave up on competing in the enterprise space with the X-series of storage and servers; the open source advocates would use Linux boxes and the MS certified people will do what they are told. Then, Apple’s Mac, iPad and iPhone product lines were designed to play nicely with Microsoft Exchange. One of the key advantages of the iPhone in particular is that if a consumer goes out and buys one, their work email account can be easily added alongside their personal mail, meaning that the system administrator doesn’t need to waste his budget getting these people a Blackberry or Windows Mobile handset (which the company would pick up the tab on both the rental and the device cost).

Media
The media industry has been in a quandary for a while and the internet has thrown a spotlight on it. In reality the disruption that the media industry has faced was a long train runnin’: newspaper sales have been going downhill in the US since television became popular. The thing that saved newspapers for a long time was unique advertising niches: records of key moments:

  • Births
  • Marriages
  • Deaths

Local advertisements

  • Services
  • Personals
  • Recruitment

Regulatory advertising in more financially orientated newspapers:

  • IPOs
  • Invitations to tender

and record labels artificially inflated its revenues by flipping established catalogue artists (The Beatles, The Rolling Stones etc) works across new formats: vinyl —> cassette —> compact disc. Unfortunately there wasn’t a corresponding investment in new content, instead the companies concentrated on blockbuster talent.

They failed to give customers in the digital formats that they wanted and ‘piracy’ exploded. Apple came along and gave customers the music downloads they were looking for, but the record companies still weren’t happy that Apple has become so powerful in their industry.

We are similar kinds of moves in other aspects of the media with News Corporation hoping that tablets will help arrest the online fortunes of the newspaper industry. Apple’s relationship with the media sector is one of constant tension between their desire to have a partner that gets the new digital world and their own paranoia and greed to keep control of their content rights.

Telecoms providers
The telecoms industry is tough. It has over a century of expertise and culture protecting monopolies into its DNA. It has an immense amount of financial clout being a cash-rich business and political clout from employees being reasonably well distributed around the country of operation – so every elected politician has some skin in the telecoms game.

The industry has seen its old business model threatened by the internet and by media companies trying to claw back revenue from anybody they can. The internet has strengthened the position of telecoms as part of a country’s key infrastructure that brings government interference.

Along comes Apple who has great products that engage users, no understanding of some of the more arcane aspects of working with telecoms technology and what telecoms companies would perceive as an inflated sense of their own importance. The telecoms carriers were used to being the apex predator in their eco-system so Apple was bound to bring friction.

Apple managed to prove itself by partnering with a challenger in the wireless carrier space and scaring the bejesus out fo the industry. However it is not all sweetness and light: Apple’s devices are responsible for customer carrier dissatisfaction for everything from dropped calls to slow data transfer whilst little mud sticks to the iPhone hardware.

Developers
The relationship that Apple has with its developers can be most positively viewed as a benign dictatorship, however if you are a more independently-minded developer or a rival then it looks much more sinister. There is a combination of factors at play:

  • Apple has always tightly governed the user experience of its devices to try and make sure that they just work
  • Where the business model, functionality or mode of operation of the application threatens what Apple is trying to do with the platform as part of the bigger picture
  • Where the developers are producing content or functionality that would prove difficult to get past carriers such as adult content or voice-over-Internet Protocol telephony
  • Needing to reign in a multitude of developers into a process that is manageable

Apple is also ruthless at dropping technologies which doesn’t fit into their future roadmap. Apple was the first to embrace USB and the first to get rid of 3.5″ floppy disks back in the late 1990s. At the time these decisions were pointed out as failings, but the Apple iMac went on to be the best-selling computer that dug the company out of a hole. Apple bets that they are the smartest people in the room which breeds a certain arrogance, given that developers are quite libertarian in their own outlook it would be easy for the two to fall out.

Apple also needs developers because a device without third-party software is no use to man or beast as Sony learned to its cost with the Betamax system in the 1980s. Developer relations are a point of weakness for Apple, but then its hard for any organisation to hug a proverbial porcupine.

Legal
Since Apple launched the iPhone in 2008 it has become the most sued technology company in the US. The reason for this is that Apple’s products sit at the point of inflection in the road-map of technology and lots of people want to get on board or defend that they previously had. The iPhone and iPad have disrupted markets and the way people think about technology. This change is much bigger than Apple’s current market share in the smart-phone and tablet computing sectors.

Unlike most intellectual property battles all the parties have deep pockets for legal fees and at the present time a settlement is likely to be a zero sum game. Apple licencing its smarts to Nokia would be cutting its own throat in the mobile device marketplace. Similarly Nokia cannot affort to lose as its handset business is currently losing high-end market share and profit margin to more sophisticated competitor devices.

Motorola has just managed to come back from a loss-making handset business and Apple presents a real and direct threat. HTC has grown from being a white-label manufacturer of Microsoft-powered phones to being a respected brand in its own right, Apple threatens its future growth. Microsoft wants to hedge its bets against a post-PC age by keeping its hand in the mobile marketplace. It also wants to assert its IP rights and ‘tax’ other mobile handset providers.

The legal process is a massive wild-card that in a worst case scenario could see Apple leave both the tablet and smartphone markets.

Consumers
Consumers are easiest group to discuss as we can see from the sales figures that once a person buys one  Apple product they’ll buy another one. This has developed a virtuous path of consumer adoption. This is further reinforced by it becoming increasingly successful for other contacts in their network to have Apple equipment. I have three friends at the moment who resisted buying Macs for the past 12 years and yet purchased a new Apple computer this year.

Great interview with Profesor Tim Yu on net neutrality

The US arguments over Net neutrality is interesting especially since the EU is now looking at net neutrality guidelines. Tim Yu at Columbia University did a lot of pioneering work around this in the US. It is interesting when they get on to discussing Google’s moves on net neutrality.

Thanks to Engadget. You can check out Tim’s academic papers here.