Category: telecoms | 電信 | 통신 | テレコム

I thought about telecoms as a way to talk about communications networks that were not wireless. These networks could be traditional POTS (plain old telecoms systems), packet switched networks including ethernet or some hybrid of the two.

I started my agency career working during the dot com era. What was happening in the broader technology space was one wave of technology cresting, while another one rose.

In the cresting space was:

Enterprise software (supply chain software, financial systems, database software, middleware software tools).

NIC cards (network interface cards, a way of getting your computer to be able to communicate with an ethernet network. It was a little circuit board that connected on to the mother board and allowed.

Mainframe and  mini-computers. It was around about this time that company owned data centres peaked.

In the rising wave was:

Servers –

  1. Unix servers and workstation grade computers were what hosted the first generation of websites. Names that did particularly well were Sun Microsystems (now part of Oracle) and Silicon Graphics Inc. (SGI). Sun Microsystems ran everything from investment banking models to telecoms billing systems. It’s hardware and software made great web servers. SGI was facing a crisis in its core market of 3D modelling due to Moore’s Law, but its operating systems was still very powerful. They managed to get some work as servers because people had them around in creative agencies.
  2. You also had a new range of servers on the low end. A mix of new suppliers like Cobalt Networks and VA Linux, together with existing companies like Dell who were offering Linux and Windows web servers that were really repackaged local area network file servers.

Enterprise information management software. The web posted its own problems for content management and publishing and companies like Captiva and Open Text rushed in to plug the gap.

Traditional vendors like HP and IBM rushed into provide a mix of software and hardware based solutions including e-business by IBM, which morphed into ‘Smarter Planet’

Telecoms companies – two things happened.

  1. Phone services were deregulated opening up former state owned incumbents to competition in fixed line and mobile telephony
  2. Data services really started to take off. Multinational companies like Shell looked to have a global data network for routing their calls over, so in many respects they looked like their own telecoms company. Then those data networks started to become of interest to the nascent internet providers as well. Mobile data started to gain traction around about the time of the dot com bust

So it made sense that I started to think about telecoms in a wide but wired sense, as it even impacts wireless as a backhaul infrastructure. Whether this is wi-fi into your home router or a 5G wireless network connecting to a fibre optic core network.

  • Skype

    I was recommended Skype VoIP software from my friend Uri. I had not tried voice over the net since I worked on one of the pioneers in this area, an Israeli company called Delthathree. I expected metallic sounding voices and gapped and stuttered speech as signals would be distorted and delayed by network traffic. Skype is a peer-to-peer voice over the net application, you pay nothing for calls between computers and low prices between computers and phones.

    This is nothing new Net2Phone did this back in the day, both Yahoo! Messenger and Apple’s iChat allows you to do video conferencing and voice calls. Skype has something else, sizzle.

    Skype’s client software arrived just as broadband has become mainstream. Secondly the player looks and works really well, Skype had the underground cool heritage of Kazaa – both shared the same development team based somewhere in the Latvia.

    Finally the Orrin Hatch pestilence of anything that doesn’t cost the consumer must be bad has co-opted authority against open source, P2P communities and telecoms providers against any web service they would like to tax to feather their own nests.

    Usability in the Mac OS X client is second to none and very intuitive. The call quality very good as well. At least comparable to Apple iChat. The call to phones is better than VoIP services that I have used in the past. And has the convenience of being able to be done from my Mac. Encryption of conversations would be nice just to wind the powers that be up a bit more! The way I look at it, the more we make them work to read our personal mail, the better the peace dividend in five years or so as the NSA has had to increase its computing power and write wicked cool software to cope. Hell, it would be un-American not to help be everything they can be! More related posts here

  • Who is Gary Winnick (and why I am writing about him?)

    You may not know Gary Winnick, but at one time the fund manager who looked after your pension probably knew his name.

    For over two decades, Gary Winnick worked at the sharp practice end of capitalism. In the 1980s he worked with Michael Milken Drexel Burnham Lambert (Drexel) selling junk bonds. These were used to finance some of the most savage slash-and-burn management takeovers in modern history.

    Here’s a simplest version of it

    The ability of a company to get credit to grow depends on a number of factors including market sentiment towards the company, its industry sector and its credit rating. Junk status when a company is viewed to have fallen below investment grade material by a credit ratings agency such as Standard & Poor or Moodys.

    A bond is piece of paper that can be bought and sold like a company share, however it is really an IOU, a company sold the bonds to raise money and promised to pay a set amount of interest on that money and repay it at a set time in the future. They are used by companies and governments to borrow money (you may have heard of them mentioned as gilts or t-bonds, in the UK premium bonds are a government loan but with the interest divided out via a lottery selected by a computer called ERNIE), government bonds are commonly used in a portfolio as a low risk strategy or to hedge against interest rate declines.

    From a practical point of view junk status means that credit becomes more expensive, the company is considered to be a higher risk loan. Consequently, companies seeking credit and having junk status generally had a low share price and relied more on the bond markets to provide their capital requirements. Investors generally seek a higher return for higher risks so bonds from junk status companies (junk bonds) are also known by the more benign name of high-yield debt.

    Anyway, somewhere along the line some bright spark (possibly Milken himself) realised that just because a company had junk status, it did not mean that it would disappear overnight. Many large household names and solid industrial performers had junk status, because they were steady but unspectacular performers. This meant that there were bargains to be had. Investments providing high returns because of an unfair high risk status. Junk bonds became the new HOTNESS.

    The outcomes

    – There was blood in the water and Milken was eventually prosecuted for massive corporate fraud, after Ivan Boesky ratted him out rather than take the full rap on a number of insider trading charges

    – Many companies were gutted by modern-day robber barons who borrowed money to buy companies, and then paid back the debt through the placement of junk bonds and asset stripped the company. Books that outline this include Barbarians At The Gates

    – Savings and Loans scandal – S&L are kind of equivalent to mutual building societies in the UK and Ireland. During the 1980’s, they were deregulated and their money poured into the stock market. This deregulation fuelled a feeding frenzy causing many S&L collapses due to fraud and speculation. Since there were regulations still on what S&l’s could invest in, merchant banks put together complex financial instruments (derivatives – so called because they are derived from something else, like orange juice and pork belly futures in the film Trading Places) that would allow them to get into the ‘high-yield debt’. Initially the idea of these derivatives was to bind just enough government investments like T-bonds (treasury bonds) into the deal so that credit ratings agencies like Standard &Poor would not rate the derivative as a junk status investment. These instruments (known as derivatives) were very arcane and complex making it virtually impossible to understand their true investment value or how they would be impacted by changes in the market. Think of the childrens story The Emperors New Clothes. If you would like to know more read Liars Poker by ex-derivatives trader Michael Lewis. The S&L mess was bailed out by the Fed.

    Global Crossing

    Gary Winnick parted company with Michael Milken before Drexel flamed out and set up an unspectacular investment company called Pacific Capital. In the mid 1990s, Winnick saw the telecoms gold rush and founded Global Crossing.

    The telecoms goldrush came about due to a number of factors:

    – Deregulation allowing competition in the telecommunications sector

    – The rise of the Internet created an increased demand for new networks

    – Sustained economic growth in the developed world and a collapse in some emerging markets and Japan meant that there was too much money chasing too little investment opportunities. Gary Winnick raised and destroyed some 20 billion USD. Much of which would have come from pension fund managers in the US and Europe, or was invested into similar companies like Worldcom or RSL Communications (RSL COM).

    – Companies pay to get their credit evaluation from the likes of Standard & Poor and Moody

    Grow and the profits will come became a mantra for bankers, VCs, analysts and business leaders due to cheap capital and as a way of keeping the castle in the sky; making it exceptionally easy to sell in a new business strategy

    The telecoms market came apart because:

    – Too much telecoms capacity was supplied as companies rushed in to profit from the gold rush. Global Crossing and its peers built out network capacity first and thought about getting customers later

    – Technology, competition and excess supply drove down prices to make the industry less profitable

    – Many of the companies had the same disease of corporate corruption and creative accountancy that occurred in the 1980s in S&L and junk bonds; inflating the value of deals, booking sales before the money was in (when is a sale a sale is a question that has been of interest to accountants for years) or fabricating them as inter-carrier deals

    – Accounting techniques were shockingly useless allowing Winnick and Co to distort reality

    – Equity analyst hyped stocks that they privately admitted were dogs

    – High yield debt was being used to finance a low-yield industry

    – Much of the growth was promoted through equipment-vendor financing, which allowed the likes of Lucent, Nortel and Cisco to bill higher than normal growth-figures and artificially inflate share prices. A friend of mine who was a telecoms analyst at a brokerage in the city of London at the time of the bust was afraid that Cisco would get severely damaged because of vendor financing. He outlined an allegation that new IP-based carriers were being set up by people close to the Cisco channel, financed by equipment for equity as part of a glorified Ponzi scheme to inflate the value of Cisco

    In Global Crossing, Winnick managed to extract his own position two weeks before the firms lawyers stopped internal share trading due to the companies terminal financial decline. Winnick is back in court this week and you can read all about it here. Many see Gary Winnick as a criminal, he sees himself as a business visionary. More on telecoms here and finance here.

  • Lead the internet

    America historically has been the best position to lead the Internet. It deliberately set up multilateral open bodies that set many of the technology standards. It benefited from this approach and is now home to many of the main companies whose technology underpins and makes use of the Internet.

    That might be changing. A small geeky announcement on ChinaTechNews.com that caught my eye indicated that the balance is shifting. The announcement is significant. Think of it this way, how many extra phone lines could you have if you added an extra digit to the area code of a phone number? Well, imagine that jump but much, much bigger to understand the leap forward that the Chinese are making to lead the Internet with the adoption of IPv9.

    This also marks a profound future social, economic and information shift to the East; especially when considering how the most brutal and naked form of capitalism since the Robber Barons of the 19th century America is reshaping China. Behind this laissez faire capitalism is a regime with a very much ulitarian and mercantilist vision of power. The futures red, the future’s China; get ready for video on demand Shaw Brothers Classics. More related content here.

  • TPS

    New regulations come into effect on the 25th June 2004 in the UK that will allow businesses to opt out of receiving unsolicited sales calls by registering with the TPS (Telephone Preference Service).

    – Registration takes 28 days to take effect. From the 25th June it will be an offence to make an unsolicited cold call to any number on the TPS list.

    – In the case of sub-contracted cold calling, the legal liability for ensuring no calls are made to numbers listed lies with the client.

    – Another legal requirement under the legislation is that all businesses must hold a “do not call” list of telephone numbers of people who have contacted you directly and asked that you do not cold call them, even though they may not have registered with the TPS. They are legally required to hold this list and we will need a copy of this “do not call” list.

    – At present, approximately 20 per cent of the companies called do not put sales calls through, either blocking calls or routing to voicemail.

    – DMA press release (Word document)

    – TPS website

    It is an interesting initiative, but only the honest actors will obey the rules. At the moment email is the new frontier for unwanted communications. More related posts here.

  • Ivan Seidenberg downfall?

    Who is Ivan Seidenberg?

    Ivan Seidenberg is head of Verizon, a U.S. telecoms company based in New Jersey, they jointly own one of the U.S.’s largest mobile phone operators with Vodafone and are provide landlines to Americans living on the eastern seaboard. They are a direct descendant of the Bell Telephone Co. a former telecoms monopoly rather like BT prior to privatisation. Verizon was one of the baby Bells made by the break-up of the previous company. It was originally called Bell Atlantic but has grown beyond its roots by acquisition and joint venture.

    What is a folly?

    A folly is the ruins of a great accomplishment that never gets finished. The English landscape is dotted with disused and crumbling monuments. Many of the follies were made by industrialists who spent the wealth generated by textiles mills, shipyards and heavy industries. A more modern day version of this would be the expensive shower curtains purchased by L. Dennis Kozlowski during the recent Tyco scandal in the U.S.

    What’s the SP?

    In January, at the Consumer Electronics Show in Las Vegas, Seidenberg laid out a plan to spend two billion dollars digging up and replacing the copper cables that lie between the customers house and the telephone exchange, replacing it with strands of glass called optical fibre.

    This is interesting because:

    Verizon until now has been very focused on creating shareholder value, broadly that means working the business in such a way that they keep paying a dividend and the share price keeps going up. In order to do that you need to avoid ‘bet the farm’ type moves, or anything that may unsettle institutional shareholders. One of my frustrations working as a PR consultant agency-side with Bell Atlantic mobile (a predecessor of Verizon) was trying to get my spokespeople to say anything daring, visionary or forward-thinking. We struggled to send out news, even issuing European  press releases about mobile phones donated to battered wives shelters in New Jersey

    • Verizon, historically has made more of a mess in providing value-added services over broadband and wireless services than other carriers like Deutsche Telekom or BT, there is no indication of how Verizon is likely to be able to make additional value out of the investment. Capgemini did a survey of 100 CEOs in the telecoms, media and technology sectors in 2000, which I helped to promote. One of the summary conclusions that came out of it was that everybody knew they wanted broadband, but they did not know what it would be used for, or how they were going to make money out of value-added services. I still believe that to be the case, I have seen nothing that has convinced me otherwise
    • Online and digital entertainment is very much up in the air, no one is sure how the market is going to pan out
    • Content providers will rob you blind, Apple recently said all the 99 cents a track from iTunes Music Service went on credit card transaction costs and record company royalty payments, How will there be room for someone like Verizon at the table?
    • Selling fibre to consumers would disrupt the market for business data communications, driving prices down and causing a corporate bloodbath unlike anything we have seen in modern times. It could annihilate companies like WorldCom who are in the final stages of bankruptcy protection and Comcast who sell broadband DSL services. This very disruptive process while in theory of some benefit to consumers, could still be loaded with many anti-trust issues
    • The economics of putting fibre into the ground are very complex. Putting fibre in the ground is no more difficult than putting in cable. Optical fibre has its own challenges, water must not be allowed anywhere near the fibre, otherwise it will get between its plastic skin and the glass causing a kink that greatly reduces its ability to carry a signal, Despite the best efforts of the likes of Corning this process happens by osmosis, because of this optical fibre is very likely to decay to uselessness in less than ten years; potentially a much shorter lifespan than the copper cable it replaces
    • Generally the denser the population the cheaper it is to wire them up, you don’t have to go miles from one house to another. Verizon covers some of the densest population on the planet and the high rise living of Manhattanites presents its own engineering problems with added expense
    • The biggest barrier to putting fibre into the home has been the cost of the electronics at either end of the cable, these have come down in cost, but not as fast as the cost of computing power or electronic storage. This would still be substantially dearer than a cable box, broadband satellite receiver or DSL router
    • Providing consumers access to huge amounts of bandwidth means that you need to ensure that there are no bottlenecks in the core of the network. Verizon like most carriers are still carrying the billions of dollars already spent in the core of their network as high value assets. Will this have to be scrapped and made over to allow for the new fibre world? How would this affect their balance sheet?
    • Verizon like many carriers relies on declining numbers of traditional voice calls to finance new services including this ambitious plan, how would it finance it and how would this affect shareholders?
    • In order for Verizon to even make their money back on the fibre installation they need the regulators cut them some slack on forcing them to rent the lines to alternative carriers at cost. A practice currently in place to encourage competition in telephone and broadband services

    If Verizon are successful, it may encourage other telcos to do the same thing, they may not be so lucky….

    Ivan Seidenberg and the False Prophet

    The bet by Ivan Seidenberg reminds me of George Gilder a strange mix of techno sage and right-wing evangelist that America is good at putting out. He foresaw a golden age for the information economy brought about by photonics and charged many business executives a whole pile of money for a newsletter about companies that he felt was at the vanguard of the revolution.

    George’s vision hasn’t come to pass, yet Seidenberg’s plan sounds like something straight from the Gilder playbook including the lack of profit imperative. More telecoms related content here.