Category: china | 中國 | 중국 | 中華
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AI search + more things
AI search This section on AI search is largely down to Rowan Kisby’s observations over at LinkedIn. I worked with Rowan when I was her client at Unilever, super-smart, can’t recommend her enough. Now on to AI search: Google has looked to augment its web search in a more obvious way with generative AI providing…
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Luxury beliefs + more things
Luxury beliefs Luxury beliefs is a term that I came across from the writings of Rob Henderson. Henderson has a similar kind of story to JD Vance. Addiction in the family and escaping his home environment by enlisting in the US Air Force. After his service Henderson used funding via the GI Bill to go…
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Roots
I spent a good deal of time thinking about roots and what they mean to me, with a change in my wider family situation. I spent a lot of my time growing up on the family farm owned by an Uncle. I knew the neighbours, knew the dogs and was familiar with many farm chores.…
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Zynternet + more things
Zynternet is a portmanteau made up of Zyn and internet. If you’re reading this internet is self-explanatory, the Zyn in question is tabacco-free Skoal bandit type nicotine pouches. Zyn comes in a tin and has various flavours. According to journalist Max Read, the Zynternet is a kind of 90s to early 2000s sports obsessed ‘lad’…
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IT director powers up + more stuff
The IT director is seeing a return to power and its thanks to the power of hackers and AI. The smartphone, the resurgence of Apple and SaaS saw IT decisions become more organic thanks to increased access to online services that provided better features than traditional enterprise software companies and the rise of knowledge working.…
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Chinese Antitrust Exceptionalism
Chinese Antitrust Exceptionalism by Angela Zhang sounds exceptionally dry to the uninitiated. Zhang is a senior legal academic who works at the University of Hong Kong, which until recently got a front row seat to China disputes with both the European Union and the United States. Given the recent changes in Hong Kong where she…
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Hong Kong measurements
The train of thought to this post about Hong Kong measurements started with a friend’s class learning do-it-yourself skills. I had rented an apartment when I lived in the city and had no need to do home repairs myself. I wondered past hardware stores, saw metric drill bits and rules. Metric My supermarket-bought groceries had…
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Complaint resolution + more things
Complaint resolution My mind cast back to one of the first modules I studied at college. There was a lecture on the role of complaint resolution as part of customer services. The idea was that effective complaint resolution engendered trust in a customer service function and was more likely to increase brand loyalty and recommendation…