Annyeonghaseyo – welcome to the Korean category of this blog. This is where I share anything that relates to the Republic of Korea, business issues relating to Korea, the Korean people, Korean culture and the Korean language.
At the time of writing this category descriptor its been about 10 years since I have last been able to visit Korea. In that time the country has risen on the world stage.
There have been continual disputes with Japan and more recently continual bitter disputes with China. The Japanese disputes are related to history and territory. Korea had been occupied as part of the Imperial Japanese empire. Independence came with the end of the second world war.
The Chinese disputes are more complex. Chinese investors are buying up Korean property particularly in Seoul, Busan and Jeju island, while many Koreans can no longer get on the property ladder. Chinese tourists blitz Korean shops in a similar way to what they’ve previously done in Hong Kong.
Chinese nationalism has seen claims made on Korean cultural assets from the national dress to kimchi. Finally China has interfered in Korea’s efforts to defend itself from the threat in the north.
Often posts that appear in this category will appear in other categories as well. So if Samsung launched a new smartphone that I thought was particularly notable that might appear in wireless as well as Korea. If there is Korean subjects that you think would fit with this blog, feel free to let me know by leaving a comment in the ‘Get in touch’ section of this blog here.
Animoca Brands is the face of a NFT bubble that feels curiously like the dot com era. Will there be a place for NFTs? Possibly. Will Animoca Brands be its Amazon or its Pets.com? I don’t know. But I feel queasy about the Hong Kong NFT wave that Animoca Brands are the poster child for. Particularly when on most other economic and societal metrics Hong Kong is running the other way; with a brain drain and economic decline.
Shedding some light on “dark patterns” and advertising regulation – ASA | CAP – “dark patterns” encompass a range of misleading advertising practices that have long been regulated under the CAP Code, and some of which reflect practices that are banned in all circumstances under consumer protection law. The CAP Code has long applied to online advertising (including companies’ own websites), and many of the common “dark patterns” align with issues that the ASA is well-versed in regulating
Ronn Torossian Admits To “Ethical Lapses” Amid News Site Controversy – PRSA-NY’s board of directors unanimously voted to condemn Torossian and 5WPR in response to the story. “In addition to being a cowardly and blatant violation of PRSA’s Code of Ethics, Ronn’s actions are a stain on our profession and undermine our role as guardians of facts and integrity for those we serve. We strongly condemn his and his firm’s direct role in perpetrating disinformation while pretending to be a legitimate industry news site,” said PRSA-NY’s board said in a statement. Torossian is no stranger to controversy, having been criticized over the years for his aggressive PR tactics, and is taking steps to remain in the public eye amid this one. Doing that has included issuing two press releases since the story broke — one offering Torossian’s list of “PR Rules” and another with marketing podcast recommendations. – so the lesson is basically break the rules while you’re small, apologise with no repercussions when you get larger
Depicting older people in ads – ASA | CAP – Communicating about ageing and older people in a positive way can help to tackle negative perceptions of ageing, and older people, but negative and offensive stereotypes about ageing and older people are still common. Using stereotypes about age in advertising may breach the CAP Code, and our guidance is designed to help advertisers ensure that they do not include offensive depictions of, or references to age in their advertising. – but is this really going to change in the ad industry when ageism is endemic from the top down in the industry – from hiring policies and representation to board level views held by the likes of Mark Read
FMCG
Advertising zero alcohol products – ASA | CAP – Marketers should, however, take care not to mislead consumers by implying that a product contains no alcohol at all if it contains any. For some consumers, whether for health, religious, or other reasons, the presence of a small amount of alcohol may be material information and therefore required to be present with reasonable prominence. Although the ASA has not formally ruled on such a circumstance, marketers are best advised to take a cautious approach when marketing a drink that is usually alcoholic (such as a non-alcoholic beer) but has been adjusted to bring it below the 0.5% ABV threshold. For instance, we would strongly recommend that ads contain a reference to the ABV alongside any ‘alcohol free’ or similar claims. – interesting that the ASA felt the need to put this notice out
Lecturers admit self-censoring classes with Chinese students | The Times – Academics are self-censoring to avoid causing offence to students from authoritarian states such as China, a new report has said. Two thirds said they believed that academic freedom was under threat in higher education and more than two fifths felt the same about their freedom to select teaching content. The survey of 1,500 social science faculty members across a range of British institutions was conducted by academics from Oxford, Exeter and Portsmouth universities.
Toronto bakery is burnt by a cultural appropriation feud | Financial Times – it is interesting to read about how Chinese cultural appropriation of Korean intangible national treasures has spilled over on to the western social networks. Naturally Vancouver seems to be at the centre of this maelstrom
Inside Facebook’s $10 Billion Breakup With Advertisers – WSJ – Apple’s privacy settings have affected e-commerce advertising on Facebook and advertising sales have dropped. It would be interesting to see if there was a geographic breakdown on this. If this is people like the Chinese online direct to consumer commerce and drop shippers, thats a big issue for Facebook. It already has issues with big brands in terms of ad quality, brand safety and skepticism over the reliability of Facebook’s ad metrics that is based on past behaviour
Online
Google Search Is Dying | DKB – interesting discussion on the Google search experience for early adopters. It is the kind of things that I have complained to friends about. It also shows the relative power of Reddit – which brings us back to the Yahoo! ideas around knowledge search circa 2005/6
TikTok Wants to Avoid Facebook’s Mess. Its Corporate Culture Could Complicate That — The Information – Two years ago, a team of TikTok employees in China—where the hit video-sharing app’s parent company, ByteDance, is based—were excited to show their colleagues in the U.S. a preview of some new features they’d been working on. But the Americans were troubled when they saw one of them, which would let TikTok users darken or lighten their skin tone—a feature the U.S. employees feared would spur the creation of culturally insensitive videos featuring blackface, according to three people with direct knowledge of the matter. In another meeting, the China TikTok team showed their American counterparts a different feature that used an algorithm to scan users’ faces and tell them whether they were “beautiful” or not, according to one person who saw the presentation. After some employees raised concerns about the features, TikTok decided against launching them in the U.S.
Ghost ships tankering black market oil to and from sanctioned countries around the world
Tanker companies warn of rise in armada of ghost ships | Financial Times – older ships are being bought and then used for sanctions running as these ghost ships. Ghost ships have safety implications due to their age. Given that these ghost ships are operated on the down low, they won’t have the same maintenance and you don’t know how their sailors are treated. What’s also interesting is the economic data implied by the ghost ships. Looking at this article black market oil (excluding pirate ships stolen in places like the Straits of Malacca) shipped by the ghost ships fleet is running at about 10 percent of all oil consumed worldwide. The fleet of ghost ships must have suddenly increased if the supply of ships being sent to be scrapped has dropped in the way it has. How have the operators of ghost ships managed to short circuit the ship breaking business? How are the ghost ships avoiding the world’s largest navies and surveillance networks? Will the number of ghost ships continue to grow?
Here’s a picture of Chinese tanker vessel, just to give you an appreciation of how big each of the ghost ships must be.
China’s Self-Defeating Economic Statecraft | Foreign Affairs – Observers routinely worry that by throwing around its ever-growing economic weight, the country is managing to buy goodwill and influence. During the COVID-19 pandemic, Beijing has exploited its dominance of manufacturing supply chains to win favor by donating masks and now vaccines to foreign countries. And it has long used unfair state subsidies to tilt the playing field in favor of Chinese companies. – the lesson that China seems to take away is that bullying works. Until China sees that bullying doesn’t work it won’t listen
Enemies of My Enemy | Foreign Affairs – The strongest orders in modern history—from Westphalia in the seventeenth century to the liberal international order in the twentieth—were not inclusive organizations working for the greater good of humanity. Rather, they were alliances built by great powers to wage security competition against their main rivals. Fear and loathing of a shared enemy, not enlightened calls to make the world a better place, brought these orders together. Progress on transnational issues, when achieved, emerged largely as a byproduct of hardheaded security cooperation. That cooperation usually lasted only as long as a common threat remained both present and manageable. When that threat dissipated or grew too large, the orders collapsed. Today, the liberal order is fraying for many reasons, but the underlying cause is that the threat it was originally designed to defeat—Soviet communism—disappeared three decades ago. None of the proposed replacements to the current order have stuck because there hasn’t been a threat scary or vivid enough to compel sustained cooperation among the key players – until now China’s belligerence in East Asia and wider
‘Lying flat’: Why some Chinese are putting work second – BBC News – there are young rural migrants in Beijing or Shanghai, who now realise “how far behind they are, in terms of being able to make enough money to buy a house, or compete with the city kids who grew up speaking English and wearing sophisticated clothing”. Dr Johnston explains some of this group may now be thinking of returning to their home towns and taking lower-paid jobs instead to be with their families. On the other side, there are the children of richer, successful parents who are not “as hungry as the super-achieving kids from poorer families”. Dr Johnston thinks China’s so-called “tiger” culture is an added barrier, where parents feel under intense pressure to help their child achieve, that school on its own is not enough
The Pandemic Changed Youth Culture in the Asia Pacific – What Does that Mean for Brands? – “proactively making fundamental life changes to shape a new future in a post-pandemic world which will never be the same again,” says Vice Media. ‘The Next Chapter – Re-Emergence’ is the latest from VICE Media Group’s ongoing series of youth culture tracking studies which monitors behavioural change to forecast the future of culture. The online quantitative study of 1,740 Gen Z and Millenials was conducted via VICE, Refinery29, i-D websites and social channels in Australia, India, China, Japan, Korea, Singapore, Indonesia, Malaysia, Philippines, Thailand and Vietnam. – it looks like they expect to change how they work. If that means greater balance it might go down badly with Chinese and Vietnamese authorities who would be concerned that this looked like ‘lying down’
Pandemic triggers exodus of older people from UK workforce | Financial Times – interesting that businesses aren’t adapting to these new dynamics in the workforce, much of what is in the article is also echoes in this US IBM case. IBM Execs Call Older Workers ‘Dinobabies’ in Age Bias Lawsuit – Internal emails show IBM executives calling older workers “dinobabies” and discussing plans to make them “an extinct species,” according to a Friday filing in an ongoing age discrimination lawsuit against the company. The documents were submitted as evidence of IBM’s efforts “to oust older employees from its workforce,” and replace them with millennial workers, the plaintiff alleged. It’s the latest development in a legal battle that first began in 2018, when former employees sued IBM after the company fired tens of thousands of workers over 40-years-old. One high-ranking executive, whose name was redacted from the lawsuit, said IBM had a “dated maternal workforce.” “This is what must change,” the email continues, per the filing. “They really don’t understand social or engagement. Not digital natives. A real threat for us.”
Which London-listed Russian firms could be hit by sanctions? | Russia | The Guardian – Under the most extreme scenario, companies operating in the UK, US or EU – including most of the world’s major financial institutions – could be forbidden from any transactions with sanctioned entities. That could mean the indefinite suspension of their shares, and an inability to issue new debt or shares in London. Asked whether the UK was likely to impose sanctions that would damage the interests of big British companies, Bernardine Adkins, a partner at the London law firm Gowling WLG, said: “I’ll believe it when I see it.” “The modern way of sanctions tends to be very focused, and they’re not sweeping to hurt the economy,” she added.
Norton Rose directs Hong Kong office to make China pivot | Financial Times – Norton Rose, whose biggest clients include HSBC and AIG, is the latest international business to reconsider its Hong Kong strategy. Both the Mandarin Oriental hotel group and Pernod Ricard have asked executives to move temporarily out of Hong Kong in response to strict pandemic restrictions. Bank of America is reviewing whether to relocate some of its staff to Singapore. The head of a large recruitment consultancy in Hong Kong said similar changes were happening at other global companies. “As expats retire they are most likely to be replaced by Mandarin-speaking people,” he said. “The old set-up of having a local team who speak Mandarin doing the deal, but the guy at the top is white, that will change across the board.” – Hong Kong refocusing on being just another city in China – Chinese banks’ Hong Kong ranks on track to outnumber global rivals | Financial Times
Next China: Hong Kong Elections Uncertain as Covid Crisis Spirals – Bloomberg – there was little surprise this week when Tam Yiu-chung, Hong Kong’s sole representative member of China’s top legislative body, suggested postponing the election. His logic was simple: Some of those who might run will be too busy dealing with the outbreak to campaign. If more voices begin jumping in with the same line, a delay could very quickly become fait accompli. – way before COVID got out of control there were no candidates putting themselves out there. Even self publicist CY Leung hadn’t throw his hat in the ring
Why Are Luxury Labels Cheaper Online? – The Chosun Ilbo (English Edition): Daily News from Korea – Business > Business – According to Statistics Korea, purchases through overseas online retailers last year surpassed W5 trillion for the first time ever and surged 26.4 percent compared to 2020. Clothing and accessories accounted for W2 trillion of the total. The Korea Consumer Agency said a survey last year showed consumers here believe products are around 25 percent cheaper from foreign online retailers than in Korea. Yet importers insist they have no choice but to slap huge margins on goods due to high operating costs as well as tariffs and delivery fees. One staffer with a major importer said, “Department stores charge 20 to 30 percent in fees to sell our products, plus we have to cover advertising and store overheads.” But industry insiders say big businesses and department stores in Korea compete fiercely for exclusive import deals with foreign luxury brands, which ends up costing them a lot of money. They end up agreeing to unrealistic volumes and expensive advertising to bring in popular luxury brands and pass the cost on to the customer. Another reason is simply that demand seems insatiable, so people will pay whatever is asked. The head of a foreign luxury brand’s Korean branch said, “The market is changing in Korea and China where the more expensive products are, the higher the demand is. For instance, handbags must cost at least W9 million and coats more than W4 million to be considered a ‘luxury’ product. That means lower-tier brand prices are also rising.”
Musicians like Neil Young lack the market power to force Spotify’s hand over Joe Rogan – It’s a simple case of gigantic supply and relatively limited distribution. As the world turns to music streaming, only a handful of global players led by Spotify, Apple and Amazon control the market. Five companies represent 80% of the global streaming opportunity. Now, turn that around and think about it from an artist’s point of view. Spotify currently has 70 million songs and adds an additional 60,000 each and every day. These stupendous numbers have two implications. First, even when an artist like Young pulls his music from the service there are literally millions of potential replacements to fill the gap in a listener’s playlist. Second, artists cannot fuck with any of the big distributors of their music, because losing access to 31% of the market is the difference between success and failure for many of the record companies that run these artists
Foreign money funding ‘extremism’ in Canada, says hacker | Canada | The Guardian – A hacker who leaked the names and locations of more than 90,000 people who donated money to the Canadian trucker convoy protest has said it exposed how money from abroad had funded “extremism” in the country. In an exclusive interview, the hacker told the Guardian that Canada was “not safe from foreign political manipulation”. “You see a huge amount of money that isn’t even coming from Canada – that’s plain as day,” said the hacker, who belongs to the hacktivist group Anonymous. The leaked data showed that more than 90,000 donations were made via GiveSendGo, with most funds appearing to come from Canada and the US. According to the data, individuals in countries including the UK, the Netherlands, Ireland and Denmark also donated. Amarnath Amarasingam, a professor at Canada’s Queens University and an expert in extremism and social movements, tweeted that of the 92,844 donations, “51,666 (56%) came from the US, 36,202 (29%) came from Canada, and 1,831 (2%) came from the UK.” US-based donations totalled US$3.62m, while Canadians donated US$4.31m, he added.
Want to buy an Ineos Grenadier? Here’s how | CAR Magazine – In some very rural parts of the UK, for example, we will partner with companies whose franchises are agricultural franchises – JCB, Massey Ferguson, those kind of franchises. They are next to auction centres and livestock centres. Their neighbours are NFU regional offices, that kind of thing. Because that is where the customers go and they live and they work.
Warning: Stamps that say ‘1st’ or ‘2nd’ class are going to become unusable from 31 January 2023 – each stamp will have a proprietary QRcode type glyph. The stamp’s glyph will be linked to a digital twin. This isn’t to be used for tracking the letters and the packages that they are affixed to; but purely as a security measure on the stamps. How much effort is this going to take and is it really going to be cheaper than conventional printing technologies to limit stamp fraud? How much of a black economy is there in stamps anyway? While the Royal Mail promises innovative services enabled by the stamps, it isn’t clear what they will be at the moment. Looking at Amazon, the ‘barcode stamps’ as the Royal Mail call them don’t seem to be widely available yet. The Royal Mail has announced but not launched a scheme to swap out your existing stamps for the new design.
China
What is most interesting about Eileen Gu isn’t that she switched countries but the narrative of western decline that China is wrapping around this: Cold warrior: why Eileen Gu ditched Team USA to ski for China | The Economist and Winter Olympics: Eileen Gu and the Chimerican Dream – The Olympic freestyle skier has stirred controversy for representing China. She is the product of a vanishing shared space between the Chinese and American elite. As for Gu’s Mum’s background, it would be an ideal model if a screen writers was adapting The Americans as Chinese sleeper agents instead
Wang Huning’s career reveals much about political change in China | The Economist – As its chief of ideology and propaganda, he is in charge of crafting a very different message: that China practises true democracy, that America’s is a sham and that American power is fading. For a party locked in an escalating ideological war with America, this line is unsurprising. Mr Wang’s role in the struggle is more so. His early writing did not suggest narrow-minded nationalism. He saw weaknesses in America’s system, but did not exaggerate them. He saw problems, too, in China’s. Even more remarkably, he has been crafting the party’s message under three successive leaders.
What’s interesting about the future of the ideas that aren’t hinged in culture, is how similar they relate to 10 year predictions back in the late 1990s and early 2000s – Internet in 2035 | Pew Research Center
The Plausibly Deniable DataBase (PDDB) « bunnie’s blog – Most security schemes facilitatethe coercive processes of an attacker because they disclose metadata about the secret data, such as the name and size of encrypted files. This allows specific and enforceable demands to be made: “Give us the passwords for these three encrypted files with names A, B and C, or else…”. In other words, security often focuses on protecting the confidentiality of data, but lacks deniability.
A scheme with deniability would make even the existence of secret files difficult to prove. This makes it difficult for an attacker to formulate a coherent demand: “There’s no evidence of undisclosed data. Should we even bother to make threats?” A lack of evidence makes it more difficult to make specific and enforceable demands.
Thus, assuming the ultimate goal of security is to protect the safety of users as human beings, and not just their files, enhanced security should come hand-in-hand with enhanced plausible deniability (PD). PD armsusers with a set of tools they can use to navigate the social landscape of security, by making it difficult to enumerate all the secrets potentially contained within a device, even with deep forensic analysis
Korea Herald – After being called feminists, these women faced online harassment – One in 2 men in their 20s in South Korea tends to be anti-feminist, according to a 2018 study released by the Korean Women’s Development Institute, a government think tank. In the same survey, only 1 in 4 young men saw women as “weaker than men” or needing protection. But such strong antagonism against feminism has puzzled many looking from the outside at a country that has the highest gender wage gap among OECD countries. Women also feel less safe than men in the country, according to a 2021 report from the Gender Equality Ministry. Only 21.6 percent of women said they felt safe from crime, as opposed to 32.1 percent of men.
On Meta’s ‘regulatory headwinds’ and adtech’s privacy reckoning | TechCrunch – “The investigation shows that gambling platforms do not operate in a silo. Rather, gambling platforms operate in conjunction with a wider network of third parties. The investigation shows that even limited browsing of 37 visits to gambling websites led to 2,154 data transmissions to 83 domains controlled by 44 different companies that range from well-known platforms like Facebook and Google to lesser known surveillance technology companies like Signal and Iovation, enabling these actors to embed imperceptible monitoring software during a user’s browsing experience. The investigation further shows that a number of these third-party companies receive behavioural data from gambling platforms in realtime, including information on how often individuals gambled, how much they were spending, and their value to the company if they returned to gambling after lapsing.”
Professional specific support – Self-Care Catalyst – is aimed at stressed and burnt out nurse practitioners in the US. I heard about it from my US colleagues and imagine that we will see similar businesses soon
The rundle as a term was popularised by business academic Scott Galloway.
It means ‘recurring revenue bundle’. In the technology world bundling meant concealing the real price and value of a product, and or maximising leverage from one industry into another. Here are two bundle examples:
Mobile carrier combined text, data and call plans were originally designed to make it harder to compare one carriers offering with another. That was supposed to reduce customer churn because it was like comparing apples and oranges, rather than voice minutes, cost per text or cost per MB of data used
Microsoft integrated its web browser in with its operating system Windows. This meant that life was appreciably harder for Netscape to build its web browser business. Web developers in large corporates optimised their websites for Internet Explorer. Western Mac users like me couldn’t use online banking. Korean Mac users couldn’t get online because they couldn’t verify their identity. Korean cybersecurity was based on a common identity platform that relied on Microsoft ActiveX – which got hacked by North Korea….
Back to rundle
Remember the ‘recurring revenue’ bit?
The classic example of a rundle that Scott Galloway uses is Amazon Prime. A one-off annual payment made by Amazon customers for free postage. There are also some ancillary benefits such as content from the Amazon Prime Video service. But Amazon Prime has a secondary effect, Prime customers spend more with Amazon over a year. This made increased profits for Amazon and less profits for its competitors, further strengthening Amazon’s hand. By 2019, 82 percent of US households have an Amazon Prime membership.
Another example would be Apple’s service businesses:
Apple TV+
iCloud+
Apple Music
So what’s the Korea connection?
The rundle in Korea story started with a flower market.
The Seoul wholesale flower market. The first thing that you need to know about Korean flower sales is how small they are. Here’s a rough and ready industry comparison. On average per person, per market on an annual basis:
The UK sells about $150 worth of flowers per year, per person
Japan sells about $50 worth of flowers per year, per person
South Korea sells about $15 worth of flowers per year, per person
The first week in January meant that the trade was starting to get back to normal. Imports of flowers from around the world had started up again as foreign businesses reopened from the Christmas break. This is when things started to go weird. Wholesalers claimed that an online-only mail order flower company was cornering the market across a wide range of flowers driving prices up. The company that they alleged was doing this was Kukka. According to their allegations, Kukka had managed to get a wholesalers licence so that the could bid directly on the spot market for flowers. There is some anecdotal evidence that this drove florists already operating on meagre margins into the wall.
At the time, this story didn’t make the local Korean media. Why? There are a few hypotheses:
Korean journalists weren’t interested because Koreans don’t buy that much flowers
Korean journalists couldn’t get enough sources to make the story fly
Korean news media publishers tend to be leery of stories that involve large corporates. What the Koreans call chaebols, unless they can’t really ignore the story any longer
So why would Kukka have allegedly done this now? A few changes happened at Kukka the previous year. At least one of the founders left, a new management team was put in place and Kukka signed up to be part of T-Universe in August 2021.
SK Telecom officially launched T Universe at the end of August last year with a number of subscription services. Think of T Universe as a platform for bundles. It encompassed a number of Korean and international brands into rundles:
Amazon Global Store: remember that Amazon Prime won’t cover buying items on Amazon Japan or US? Well for $7.20 per month Koreans can get an Amazon Prime like free shipping. Frankly that would scare the crap out of my bank manager, given the amount of vinyl records, Blu-Rays and books that I would be buying
Starbucks: unlike most of the rest of the world, Starbucks isn’t the cock of the walk in Korea. It has a range of fierce domestic and international competitors in Korea. Koreans are big coffee drinkers and pay more than people in the UK for their coffee to go
Paris Baguette: despite the name, this company is as Korean as Shin spicy ramen noodles. Think of it as falling somewhere between Pret a Manger and Paul in terms of its offerings.
AIA insurance: AIA is an American-founded Hong Kong multinational insurance and finance corporation. It is the largest public listed life insurance and securities group in Asia-Pacific. It formerly used to be part of AIG
Kukka is also part of these subscription plans with consumer being able to get 9000 Korean won vouchers every month.
SKT
SK Telecom (or SKT as its often known) is a vast business in its own right and is part of an even larger group SK.
SK or as it was originally known Sunkyong Group started off in textiles and then became vertically integrated from petroleum to polyester fibres. Now the business covers:
Construction: aka SK Ecoplant does a wide range of projects across oil and gas, chemical plants, power generation and infrastructure, environmental protection, industrial buildings, civil engineering and housing
Pharmaceuticals with a focus on drug discovery and development
Chemicals also known as SK Innovation. SKC specialises in making polyester films for LCDs and solar cells.
Energy from oil and gas to electric battery production
Telecommunications
Trading and services: loyalty schemes (similar to Tesco Clubcard or Nectar points), a wedding consulting firm and an IT services provider with a particular focus on mobile commerce products. Their US arm launched Google Wallet
Semiconductors. SK Hynix is the world’s third largest semiconductor manufacturer
Even SKT on its own is vast in its own right
Mobile carrier
E-banking and mobile payments
E-commerce platform (Shopify analogue with a loyalty programme)
Nate online portal (think Google services but Korean)
Satellite communications
Broadcast networks
Cable TV and brandband
T-Map (an Uber like service in partnership with Uber)
Dreamus: the people who make the Astell & Kern music players beloved of digital hi-fi enthusiasts
Market distortions
SKT brings a number of strengths to the T-Universe rundle series.
It already handles 100,000,000 customer service calls a year
A huge existing customer base
CRM software and marketing data-mining expertise
It has the scale to bring on a 1,000 (sales) consultants to just focus on growing and upselling T-Universe
SKT also doesn’t care about margin at the moment, instead focusing on market making:
“Instead of a profit margin, we are thinking about expanding customer services and believe that new business models will emerge in the process. Margin is not a priority at this early stage,” Ryu said.
SKT executive Ryu Young-sang quoted in the Korea Times: SKT to boost commerce biz with subscription platform (August 25, 2021)
All of which is likely to mean a bump in potential customers for flowers, that probably haven’t bought flowers previously. It is easy to see how this rundle could create a market distortion. For businesses like Starbucks and Paris Baguette this would mean reduced margins on higher foot traffic, nothing that they couldn’t manage.
However in a smaller market scenario like flowers, things could get more interesting. Huge demand from new customers that Kukka would be obliged to fulfil at ANY cost, because being sued in a Korean court by a chaebol would be disastrous.
Korean business environment
Korea is a relatively unique business environment. A few large businesses drive the country. You can literally live a Samsung life:
Work at Samsung
Shop at Shinsagae
Commute in your Samsung car
Stay in a Samsung hotel paid for with your Samsung card
Watch entertainment from CJ on your Samsung TV, tablet or phone
Ensure your safety with Samsung insurance for your Samsung built apartment and should you feel ill go to a Samsung hospital
Online brought additional pressure to large businesses. Internet giant Kakao moved from internet media and communications to taxi bookings and mobile payments. Korean banks feeling under threat have moved into online services. So it was only a matter of time for SKT to build its rundle series for consumers to pick and choose from. Unlike many businesses (Apple and Amazon) who have moved from a transactional to a hybrid transactional and recurring revenue model, SKT was always a recurring revenue model because of its sector. So the only way for it to grow would be to expand the number of sectors that it got recurring revenue from with its ‘subscriptions of everyday things’ in T-Universe. SKT and the flower industry (let alone Kukka) look like apocryphal story of a hippo and a chick sharing the same bed.
The Japan – Soul Train connection can consider to have started with The Three Degrees who seemed to do consistently more successfully in Japan than the US. The Three Degrees The Sound of Philadelphia is better known to people over 40 as the theme tune of the Soul Train TV programme. The popularity of The Three Degrees was such that there was some Japan only releases like Midnight Train.
The Afro Rake discotheque opened in 1974 and a visit to the club convinced TBS to broadcast episodes of Soul Train on a Sunday night, forging a true Japan – Soul Train connection.
In 1980, Yellow Magic Orchestra played Soul Train cementing the Japan – Soul Train connection with a cover version of disco song Tighten Up. YMO also told the viewers of the Japan – Soul Train connection and its large regular audience on TBS.
The Japan – Soul Train connection trickled down into 1970s Japanese club culture like the Afro Rake night club. The Japan – Soul Train connection was made through articles and photographs of the show. This and artists like The Three Degrees built the Japan – Soul Train connection. It was ironic that the Afro Rake made the Japan – Soul Train connection for TBS.
China sportswear: Fujian Tigers earn their stripes in Nike fight | Financial Times – what’s really interesting is the collapse in share of New Balance (down to poor execution over the past five years) and adidas in China. Li Ning have had a boom and a bust and risen again. Anta have acquired brands like Arc’teryx, Suunto, Salomon and Wilson. Salomon and Arc’teryx are particularly interesting because of their use by western special forces units
Consumer behaviour
The ‘Boomer remover’: Intergenerational discounting, the coronavirus and climate change – Rebecca Elliott, 2021 – the emergence of the ‘Boomer remover’ as coherent with a longer history of fascination with the Baby Boomers, a generation that has ‘been watched, commented upon, and invested with hope and despond in equal measure’ (Bristow, 2019, p. 92). This fascination has taken a more negative turn towards ‘Boomer blaming’ in the last 15 years. The Boomers have themselves become social problems, ‘folklore demons’ who, for their sheer number, are feared for the unprecedented burdens they may place on welfare states: a ‘Boomergeddon’ created by a ‘tidal wave of retirements’, combined with longer lifespans (Bristow, 2019, p. 92; Bristow, 2016; Somers, 2017; Walker, 1990, 1996). Fears about the impacts of an ageing population have then been moralized, turned into a critique of the attitudes and behaviours of this particular generation, namely, their perceived individualism run amok and selfish, hedonistic, reckless actions that have ‘robbed’ their children of a prosperous future (Bristow, 2016; White, 2013). The Boomers are maligned for the kind of people they are believed to be, today serving as the ‘archetypal ‘villain’ in the narrative of generational conflict’ (Bristow, 2021, p. 768). Younger generations are then made out to be the true adults in the room, who have to take responsibility for the messes their elders have made (expressed also by some on Twitter, like the user above who suggested young people might ‘show ’em how it’s done’). In this case, broadly available tropes about the Boomers’ perceived sins and deficiencies get attached to ‘older generations’ generally, in a context in which the cohort most at risk of dying from the virus actually seems to be those over the age of 80 – the so-called ‘silent generation’ rather than the Boomers
Biden’s trade policy is crafted with political rewards in mind | Financial Times – “worker centred” is like the “hard-working families” long invoked in both US and UK politics: you cannot oppose a trade policy supporting workers any more than you can be biased towards feckless loners. But helping all workers equally is not what it means in practice. Nearly 10 months in to the administration, this worker-centred policy shows a disturbing focus on old-style manufacturing-centred protectionism — and not even all manufacturing, just the politically rewarding parts. Although it is also proposing to extend trade-distorting support to new sectors like electric vehicles, the Biden administration has continued the historic US obsession with steel
U.S. Housing as a Global Safe Asset: Evidence from China Shocks by William Barcelona, Nathan Converse, Anna Wong :: SSRN – This paper demonstrates that the measured stock of China’s holding of U.S. assets could be much higher than indicated by the U.S. net international investment position data due to unrecorded historical Chinese inflows into an increasingly popular global safe haven asset: U.S. residential real estate. We first use aggregate capital flows data to show that the increase in unrecorded capital inflows in the U.S. balance of payment accounts over the past decade is mainly linked to inflows from China into U.S. housing markets. Then, using a unique web traffic dataset that provides a direct measure of Chinese demand for U.S. housing at the zip code level, we estimate via a difference-in-difference matching framework that house prices in major U.S. cities that are highly exposed to demand from China have on average grown 7 percentage points faster than similar neighborhoods with low exposure over the period 2010-2016. These average excess price growth gaps co-move closely with macro-level measures of U.S. capital inflows from China, and tend to widen following periods of economic stress in China, suggesting that Chinese households view U.S. housing as a safe haven asset. – capital flight
Will Germany Depart from the Merkel Model on China? Beijing Will Have a Say. – The Diplomat – the appointment of Greens co-leader and former chancellor candidate Annalena Baerbock as foreign minister has made such a break a real possibility. As an outspoken critic of China’s human rights practices and overseas economic coercion, Baerbock will advocate for a comprehensive China strategy that is more European, normative, and “rigor[ous].” She will be reinforced by FDP leader Christian Lindner, who joins the coalition government as finance minister, seen as the most powerful office next to chancellor. Lindner found himself on Beijing’s bad list in 2019 when he visited democratic opposition representatives in Hong Kong en route to the mainland
Xi fails to signal support for a second term for Hong Kong’s Carrie Lam | Financial Times – interesting earlier in the year the political insiders I knew of thought that Lam was going to run for a second time, when I thought that it might the be the security chap who had recently been moved to be her deputy. After this visit, CY Leung might throw his hat in the ring
Ideas
Maersk is no longer just a shipping company — Quartz – Maersk owns more container ships than anyone on earth, but it would be a mistake to think of the company as just a cargo shipping line. It’s also an airline, a trucking company, a port terminal operator, and a freight forwarder. Maersk has gobbled up a piece of virtually every stage of the global supply chain as part of its ambition to become a one-stop shop for logistics.
Yesterday (Dec. 16), Maersk struck a deal that offers a glimpse at the future of its business—and the future of global shipping. Starting next year, Maersk will effectively run the logistics operations of Unilever, one of the world’s largest consumer goods companies. Maersk announced in a press release that it “will be providing operational management of international ocean and air transport” for Unilever from 2022 to 2026.
Normally, Unilever uses its own in-house software, dubbed the “International Control Tower Solution,” to manage its own supply chains. But as of 2022, Unilever will hand off the run of its supply chain software to Maersk. “It’s a strong indicator that Maersk’s expertise extends well beyond sailing ships,” said Eytan Buchman, CMO at the cargo booking platform Freightos, who has written about Maersks’ acquisitions and expansion. “Combined with their other assets and what they’ve been building towards, it’s not a stretch to assume that this is another rung in the ladder towards full end-to-end global supply chain ownership.”
How many people in Japan have actually worn a couple’s outfit? | SoraNews24 -Japan News – less than 20 percent of married couples have tried going on a date in a couple’s outfit. But that doesn’t mean that people don’t want to try it! The survey, which was conducted between November 18 and November 26 of this year, asked 800 married people–400 women and 400 men—about their experiences with couple’s outfits. When asked whether they’d ever gone on a date with their spouse in matching outfits, only 18.1 percent said yes. – I thought it was more of a drama trope rather than a trend
Risks to China’s Growth in Luxury Retail | Luxury Daily – China accounts for 35 percent of all luxury sales across the globe. By 2025, those sales could shoot up to 50 percent of all luxury retail revenue, according to Bain Analytics. Luxury sector concerned by China’s GDPR type laws, regulations on biometrics and common propserity
Zegna shares surge in New York after SPAC deal | Vogue Business – The company has struggled during the pandemic, with core revenue falling 23 per cent last year. This year, sales are expected to stay behind pre-pandemic levels at €1.2 billion – positioned very much as a COVID issue but also seems to be down to the wider move of luxury and streetwear going closer
China’s Big New Idea – The Atlantic – “common prosperity,” has been adopted by journalists, scholars, and corporate executives in China with a fervor only a dictator can ignite. State newspapers are routinely plastered with commentary on the topic. On November 11, a shopping holiday known as “Singles Day,” the usual conspicuous excess took a back seat to the common-prosperity spirit. The e-commerce company Alibaba, the holiday’s primary purveyor, focused its marketing on eco-friendly initiatives and charitable programs instead of sales figures. Its management, eager to get into Xi’s good graces, had already pledged billions of dollars in charitable donations to support the leader’s cause, rather than its own shareholders.Until now, common prosperity has mostly been a concept for domestic consumption in China, but it might soon be heading overseas. The idea could become a central node in the ever-expanding lexicon of language Xi is trying to use to increase Beijing’s influence in international affairs and reshape the world order to favor China’s authoritarian interests – I think its more memetic in nature than an ‘idea’ per se, something that could mean whatever people want it to mean in their head
Guidance for preventing, detecting, and hunting for CVE-2021-44228 Log4j 2 exploitation – Microsoft Security Blog – observed the CVE-2021-44228 vulnerability being used by multiple tracked nation-state activity groups originating from China, Iran, North Korea, and Turkey. This activity ranges from experimentation during development, integration of the vulnerability to in-the-wild payload deployment, and exploitation against targets to achieve the actor’s objectives. For example, MSTIC has observed PHOSPHORUS, an Iranian actor that has been deploying ransomware, acquiring and making modifications of the Log4j exploit. We assess that PHOSPHORUS has operationalized these modifications. In addition, HAFNIUM, a threat actor group operating out of China, has been observed utilizing the vulnerability to attack virtualization infrastructure to extend their typical targeting. In these attacks, HAFNIUM-associated systems were observed using a DNS service typically associated with testing activity to fingerprint systems
Huawei documents show Chinese tech giant’s involvement in surveillance programs – The Washington Post – These marketing presentations, posted to a public-facing Huawei website before the company removed them late last year, show Huawei pitching how its technologies can help government authorities identify individuals by voice, monitor political individuals of interest, manage ideological reeducation and labor schedules for prisoners, and help retailers track shoppers using facial recognition. “Huawei has no knowledge of the projects mentioned in the Washington Post report,” the company said in a statement, after The Post shared some of the slides with Huawei representatives to seek comment. “Like all other major service providers, Huawei provides cloud platform services that comply with common industry standards.” The divergence between Huawei’s public disavowals that it doesn’t know how its technology is used by customers, and the detailed accounts of surveillance operations on slides carrying the company’s watermark, taps into long-standing concerns about lack of transparency at the world’s largest vendor of telecommunications gear – I can’t say I am surprised
Chinese Spies Accused of Using Huawei in Secret Australian Telecom Hack – Bloomberg – a key piece of evidence underpinning the U.S. efforts — a previously unreported breach that occurred halfway around the world nearly a decade ago. In 2012, Australian intelligence officials informed their U.S. counterparts that they had detected a sophisticated intrusion into the country’s telecommunications systems. It began, they said, with a software update from Huawei that was loaded with malicious code. The breach and subsequent intelligence sharing was confirmed by nearly two dozen former national security officials who received briefings about the matter from Australian and U.S. agencies from 2012 to 2019. The incident substantiated suspicions in both countries that China used Huawei equipment as a conduit for espionage, and it has remained a core part of a case they’ve built against the Chinese company, even as the breach’s existence has never been made public – so I was working on Huawei when Australia banned them from their national broadband initiative in 2013. My boss who was an ex-government guy had gone back to Australia to lobby for Huawei and three days later the guillotine dropped. This disclosure explains the why. China views Australia as its own personal colony. Am I surprised that the Chinese have a tailored access programme? No, but it shouldn’t be made any easier for them
Merck to invest NT$17 billion in Taiwan over next 5-7 years | DigiTimes – to set up production capacity for semiconductor and display materials and enhance R&D capability in Taiwan over the next 5-7 years, according to Merck Group Taiwan managing director John Lee. The investment is the largest as compared with the investment projects Merck has historically undertaken in Taiwan, Lee said. The investment is part of Level Up, Merck’s global investment plan with a total budget of over EUR3 billion (US$3.4 billion) and investment projects varying among different countries, Lee noted.
Taiwan opposition clings on for political relevance as voters shun Beijing | Financial Times – an overwhelming majority of Taiwanese reject unification with China, and over the past decade, the KMT’s support has gone into a tailspin. According to the Election Study Center at National Chengchi University, the proportion of voters identifying with the KMT has dropped to 18.7 per cent, compared with 31.4 per cent for the ruling Democratic Progressive party. – Not entirely surprising given the example that Beijing has provided with Hong Kong
A celebrity divorce spotlights declining China-Taiwan relations — Quartz – The controversies around the former couple, whose ups and downs are often compared in China to the US reality show Keeping Up With The Kardashians, paint a picture of the increasingly confrontational attitude in China towards Taiwan. For decades, citizens from both sides of the straits have sidestepped the tricky political relations of the Communist-ruled People’s Republic of China, and the democratically governed Republic of China (as Taiwan is formally called), to forge personal and professional ties. Taiwanese businesses have been integral to China’s economic advance, and music stars and actors from Taiwan have long found audiences in the mainland. That coexistence often relied on people on both sides dancing around what it means to be Taiwanese. “But as Chinese ultra-nationalism boils over under Xi [Jinping], there is no longer space for ambiguity between nationality and cultural identity,” said Joshua Yang, a doctoral student who tweets about Taiwanese identity and relations with the PRC. As opportunities for Taiwanese and Chinese residents to connect directly through study, work, or jobs shrink, it could harden attitudes in the mainland even further
Do the costs of the cloud outweigh the benefits? | The Economist – few aspects of modern life have made geeks drool more than the cloud, the cumulus of data centres dominated by three American tech giants, Amazon, Microsoft and Google, as well as Alibaba in China. In America some liken their position of impregnability to that of Detroit’s three big carmakers, Ford, General Motors and Chrysler, a century ago. During the covid-19 pandemic they have helped transform people’s lives, supporting online medical appointments, Zoom meetings and Netflix binges. They attract the brightest engineering talent. Amazon Web Services (aws), the biggest, is now part of business folklore. So it is bordering on heresy to argue, as executives at Andreessen Horowitz, a venture-capital firm, have done recently, that the cloud threatens to become a weight around the necks of big companies.
