Search results for: “Cathay Pacific”

  • Cathay Pacific problems + more

    Cathay Pacific merger hits roadblock from aviation regulator: report | Hong Kong Business – this makes sense as the ‘other shoe dropping’ following last years resignation of Cathay Pacific CEO Rupert Hogg due to Chinese government pressure amidst the Hong Kong protest movement. This appears to be all about squeezing Hong Kong business to kowtow further to Beijing’s authoritarian Han ethno-nationalist agenda. It could be also softening up Cathay Pacific for a bargain basement takeover by one of the Chinese state airlines as a fuck you to the Swire taipans and long suffering Hong Kong retail shareholders, instead lining the pockets of some mainland princelings

    Samsung Chief Grilled over Succession Fiddle – The Chosun Ilbo (English Edition)each Samsung C&T stake was calculated as equal to just 0.35 Cheil Industries stakes in the merger, and prosecutors believe that Samsung intentionally inflated the value of Cheil Industries and understated the value of Samsung C&T, thereby causing damage to other shareholders. The second charge focuses on allegations of a W4.5-trillion accounting fraud involving Samsung Biologics, a key affiliate of Cheil Industries. Prosecutors suspect Samsung hid the debts of subsidiary Samsung Bioepis to inflate the value of Samsung Biologics – if the allegations are true the Lees were bilking retail and institutional investors about of many millions of dollars and the Korean government might stand to lose a substantial amount of inheritance tax. More on Samsung here

    YouTube deletes comments critical of China’s Communist Party – apparently due to a software ‘flaw’ – all of this is going to feed into the grist mill for tighter control and regulation of social platforms in the US and other western markets. If it had been a hack, it would have been impressive

    動森情報:【ANNA SUI加入《集合啦!動物森友會》!快搶2020年春夏季時裝!】 – 香港人遊香港 – fashion brand Anna Sui joins Animal Crossing including virtual versions of new seasons design. Overall the way that brands are using Animal Crossing reminds me a lot of work that I did back in the day with adidas when I was inhouse at Yahoo!. Branded clothing came to avatars. But with the amount of momentum behind Animal Crossing, I am expecting much more exciting developments. How could Nintendo monetise this better, without ruining gameplay?

    E-Commerce Channels Dominant but Physical Stores are Equally Important – Nielsen – interesting how its geographic factors like Singapore where retailing is very convenient. I had seen similar claims made about US food retailing as well

    New Research Spells Big Trouble For Movie Theatres | Brandwatch – ok you can query the validity of the data but its interesting

    The Rise of ‘Affordable Premium’ in Korea’s Smartphone Market | Counterpoint Research – my hypothesis is that utility has topped out for Korean consumers on smartphones. So long as it runs Instagram and the Kakao suite of messaging and payment apps its fine

    Facebook Executives Shut Down Efforts to Make the Site Less Divisive – WSJ – not terribly surprising (paywall)

    The Quietus | The Many Faces Of Housekeeping: How Wealth & Privilege Are Distorting Underground Music – depressing but not terribly surprising. Looking back, a lot of the biggest rock artists went to ‘good’ schools, Tony Colston-Hayter and hangers on at Sunrise or the second generation criminal oligarch money that funded well-educated scions ventures up North. 1990s super clubs having the money to buy out venues and keep them shut; or buying up all the ad inventory in scene magazines like Mixmag – access to capital and connections make this inevitable. Unfortunately Housekeeping’s stuff is pretty mediocre as well

    Rewatching *Dirty Harry* (no real spoilers) – Marginal REVOLUTIONas usual with San Francisco movies one can see the reach of NIMBY — the city doesn’t look much larger or busier today.  The subtext of the film is that law and order is collapsing, yet San Francisco was far cleaner back then and street harassment never is presented as a risk.  Even the red light district of 1971 seemed better kept than many of the nicer parts circa 2020 – reflecting the 1971 film, shot during the fallout of the summer of love

    Fatalism, Beliefs, and Behaviors During the COVID-19 Pandemicthree main empirical findings. First, individuals dramatically overestimate the infectiousness of COVID-19 relative to expert opinion. Second, providing people with expert information partially corrects their beliefs about the virus. Third, the more infectious people believe that COVID-19 is, the less willing they are to take social distancing measures, a finding we dub the “fatalism effect”. We estimate that small changes in people’s beliefs can generate billions of dollars in mortality benefits

  • Cathay Pacific vs. British Airways

    I flew to Hong Kong with Cathay Pacific and had a stopover in Europe and it reminded me why I love to travel with them. My flight from the UK was with British Airways, who used a long haul plane on a short haul route meaning that some people got a flat bed to have a nap in business class, whilst other business class passengers put up less luxurious surroundings, but like the Murphys I’m not bitter.  There was no invitation to their lounge on the break of the flight in Europe, no real up-selling the benefits of OneWorld at all.

    I eventually connected with my Cathay flight at the gate and was told to report to the Cathay counter regarding my boarding pass. The first thing that went through my mind was ‘I hope they don’t bounce me off my flight for some other person’. Instead it turns out that despite my flight being booked through BA; my passport details hadn’t been shared with Cathay for the second leg of the trip. Whilst there the Cathay people asked me if I would like to use their arrival lounge at Hong Kong airport and gave me the pass for it, they then pointed out that gate wouldn’t open for ten minutes and I still had time to use their business lounge before the flight. It was small things that they did that went out of the way.

    Onboard, I have a penchant for Hong Kong-style milk tea and Cathay Pacific do a version of it. Cathay’s version of Hong Kong-style milk tea tastes even better if you get them to throw an Earl Grey tea bag into the cup with it, I ask them for this concoction and they don’t bat an eyelid at the weird aging-hipster of an Irishman in row 11 with the odd request. I wouldn’t do it with BA even if they served Hong Kong-style milk tea, because matron wouldn’t be happy.

    As you would expect with an Asian long-haul airline there is a decent seat to get some sleep in, and a toiletries bag that is is practical. Agnes B did the design which turned out sufficiently practical you want to take it with you. Entertainment-wise Cathay benefits from Hong Kong’s film industry as well as the usual Hollywood fodder.

    All that Cathay Pacific would need to do to be perfect is:

    • Make the shoe locker in their business class seats a bit larger, not everyone wears brogues. They couldn’t fit my Zamberlan boots in let alone cope with a pair of ladies healed boots, a full-sized pair of Timberlands or Jordan 11
    • Allow you to be permanently logged in on their mobile application
  • Cathay ticketing error + more things

    Cathay ticketing error … again: first-class fares at tenth of original price – Is there problems in Cathay’s Pacific backend algorithm that is causing the Cathay ticketing error? This is the second time that a Cathay ticketing error has happened recently. More related posts here.

    NGT48 pop idol Maho Yamaguchi’s apology for home assault sparks outrage at Japanese victim-blaming | South China Morning Post – A Japanese girl group pop star gets assaulted in her own home by a crazed fan. She is then made to apologise by her management company for the whole incident. So reading between the lines management are likely to be scum bags, possibility connected to the criminal underworld, if not a yakuza family. The yakuza historically have had strong links to the entertainment industry. Periodically there is a scandal where photos of entertainers mingling with Yakuza appear in the media

    2019 Predictions | The Daily | Gartner L2 – no surprise on the Amazon predictions. Amazon has little incentive to buy legacy retailers as its advantages comes from the lack of legacy infrastructure and people. Amazon’s increase in value makes sense due to its cloud computing market share, and increase in share of basket and performance advertising.

    Qualcomm CEO defends chip licensing business in FTC trial – CNETQualcomm’s “no license, no chips” policy is at the heart of the FTC’s case against Qualcomm, which lawyers are arguing before Judge Lucy Koh in US District Court in San Jose this month. Mollenkopf was among the witnesses who testified on Friday. Under the policy, companies must license Qualcomm’s patents before it will sell them chips. Qualcomm customers, such as Apple, don’t like that one bit.

    Hong Kong-based online travel agent Zuji, now without a licence, unable to operate | South China Morning Post – just wow, I remember when Zuji was a hot start-up. Like European countries Hong Kong startups have challenges when they are up against competitors with scale.

  • January 2026 newsletter

    January 2026 introduction – (30) the dirty Gertie edition

    I am now at issue 30, or as a bingo caller would put it ‘dirty gertie’. This phrase was the nickname given in the 1920s to a statue called by La Délivrance by French sculptor Émile Guillaume.

    La Délivrance - 7

    The statue was created to celebrate the German army having being stopped before Paris in World War 1. It was originally called La Victoire – there is a matching statue in Nantes, France.

    1960s student activists claimed that you shouldn’t trust anyone over the age of 30, making a virtue of ageism. While activists were deeply suspicious, 30 in Cantonese is considered to be lucky as the number three sounds like alive or life.

    It might be winter outside, but it doesn’t need to be winter in your head thanks to Graeme Park’s Best of 2025 part 1 which is two and a half hours of goodness. Now we have a sound track, let’s get into it. 

    New reader?

    If this is the first newsletter, welcome! You can find my regular writings here and more about me here

    SO

    Things I’ve written.

    Each year, I try and write an account of year as it happens. It provides a perspective on what appeared important at the time rather than in retrospect. Here’s the one I did for 2025.

    The Dot LLM Era came out of my thinking about the massive expenditure in building infrastructure and the computing power needed by AI services like OpenAI and Anthropic, asking how it will be paid for and what it means for for business, consumers, investors and technologies. 

    There was so much happening from childhood beauty product usage alarming dermatologists to corporate and national moves in AI sovereignty. So I captured some of the most interesting of them here.

    Books that I have read.

    The value of everything

    Mariana Mazzucato’s The Value of Everything. Mazzucato’s work was reflected in the Labour Party’s economic manifesto during the 2024 general election. The book does a good job of diagnosing the current challenges that the UK economy faces at the present time. More on the book here.

    How to Write a Good Advertisement: a short course in copywriting by Victor O. Schwab. During the CoVID lockdown, I picked up several books on my craft. This was one of them. Schwab wrote this book in 1962, when his audience would have been predominantly writing advertising copy for campaigns run predominantly in newspapers – but all of the principles in the book remain solid. More on the book here.

    Things I have been inspired by.

    Every time I get a brief that defines an audience as a generation my heart sinks a bit for several reasons. Which is why I was glad to read this Ipsos  View Point and share it as widely as possible. Generational Marketing: Breaking free from stereotypes provides research on the nuances missed by a generational approach, how we differ by age cohort and life stage, alongside what brings us together as common challenges.

    While it won’t get as much ink as Christmas or Super Bowl adverts the CIA kicked off January with another video aimed at recruiting Chinese agents. They advised them to use a VPN and Tor browser to get in touch with them online.

    Chart of the month. 

    After I came back to London after working on various brands including Colgate in Asia, I noticed that all the Colgate adverts followed a standard formula. It puzzled me: the ads were distinctive by their ‘undistinctiveness’. They had no emotion and a limited number of brand cues beyond name checks and a pack shot or two.

    If like me, you’ve ever wondered why Colgate toothpaste adverts (in Europe at least) always seem to be based around a dentist or dental nurse (who may, or may not be a generative AI) character, then Ipsos Veracity Index 2025, may have the answer.

    The Ipsos Veracity Index, is a great piece of longitudinal research launched in 1983. It does an annual poll studying change in public trust towards leading professions in Britain. Much of the headlines for this year was the low trust position scored by influencers, with just 6% of people generally trusting them to tell the truth.

    I think that number has a number of problems with it, to do with the phrase general which would invite them to think about creators they don’t follow at least as much as those that they do follow. Secondly, not all influencer types are supposed to be trusted be it being videos on e-gaming play, humour and general ‘banter’ or shock jock-type content.

    As Ipsos themselves noted, there was a tension between the declared trust level with the amount of news consumption that now happens on social channels from influencers.

    ipsos veracity study 2025

    Getting back to the Colgate question, the answer is at the top of the table. Healthcare professionals and technical experts are at the most trusted professions in the UK.

    Things I have watched. 

    The TV schedule was terrible over the Christmas period and there were only so many reruns of Jessie Stone that even my Dad can sit through. So I entertained him with a mix of streamed films, old VHS tapes, DVDs and Blu-Rays.

    Reflection in a Dead Diamond cinema poster

    Reflection in a Dead Diamond directed by Hélène Cattet and impressed the hell out of me. At its heart it’s a mystery full of illusion, delusion and deception. It oscillates between two timelines one from the late sixties on and the second as an elderly version of the protagonist in the present day. In his day, the protagonist had been a Francophone James Bond-type figure, but darker like Fleming’s novels rather than the version that we see on screen. There are also hints of modern French historical figures like Alfred Sirven and Jean-Claude Veillard. The film has a lot of French new wave motifs particularly at its beginning. I was reminded of Alain Delon’sTraitement de choc , Diabolik and the André Hunebelle directed OSS 117 series of films in the mid-1960s.

    Bubblegum Crash – no that isn’t a typo. Bubblegum Crash was a follow on from the Bubblegum Crisis manga and OVA (original video animation – made for direct to video distribution without being broadcast or shown in a cinema first) anime series. I had these on VHS tape at my parent’s house and it was fantastic revisiting them decades later. Bubblegum Crash is less serious and the artwork isn’t as good as the original series, but it’s still great cyberpunk fiction.

    It felt surprisingly fresh, wealth inequality, get rich schemes, large corporations behaving badly, an openly gay police officer, autonomous machines from robots to cars and normalised smartphone usage.

    All this from an animated series that was produced in 1991, at this time robots were stuck in car plants, AI was image stabilisation in the latest high-end camcorders and handheld mobile phones were over 20cm long in use. Cellphones were only starting to become less than a kilogram in weight with the launch of Motorola’s MicroTAC in 1989.

    Detective vs Sleuths – a Johnnie To-adjacent film that a friend in Hong Kong gifted to me. The film was directed by Wai Ka-fai who collaborated with To and co-founded production company Milkyway Image together. Detective vs Sleuths feels thematically and stylistically similar to Mad Detective which Wai co-directed with To in 2007. That similarity brought me back to happier days flying on Cathay Pacific, sipping Hong Kong-style milk tea and watching Mad Detective soon after it had came out for the first time on the airplane entertainment system.

    Without spoiling the plot, old cold cases are having new light shone on them by a series of deaths. Sean Lau plays a Nietzsche-quoting former detective with his own sanity in question.

    Production-wise, the film was shot in 2018, was in post-production until 2019 and finally released after the worst of CoVID was over in 2022. If you are a passionate Hong Kong film watcher, then you will notice the similarities with Mad Detective; but Detective vs Sleuths still holds up as a really enjoyable inventive film with a number of surprises for the audience.

    Useful tools.

    Kinopio – quick lightweight service similar to Miro and MilanNote.

    Clean Links – for iPhone, iPad and Mac cleans out tracking codes from URLs when you share them, for instance in a Slack conversation.

    Not a tool per se, but a technique that started on Chromium browsers and is now more widely supported, scroll to text fragments. Appending to the end of a URL:

    #:~:text=startWord,endWord

    When someone clicks on the link they are guided directly to a highlighted section on the page, rather than having to search or guess at what you meant. It isn’t perfect, but it’s rather good.

    Capacities – an interesting knowledge management and research app similar to Notion, Mendeley, Yojimbo or DEVONThink.

    The sales pitch.

     i am a strategist who thrives on the “meaty brief”—the kind where deep-tech or complexity, business goals, and human culture collide.

    With over a decade of experience across the UK, EMEA, and JAPAC, I specialise in bridging the gap between high-level strategy and creative execution. Most recently, I was embedded within Google Cloud’s brand creative team, where I helped navigate the “messy steps” of global pivots and the rapid rise of Gen AI.

    My approach is simple: I use insight and analytics to find the “surprise” in the strategy. Whether it’s architecting an experiential event or defining a social narrative for a SaaS powerhouse, I focus on making complex brands feel human and high-velocity businesses feel accessible.

    The Strategic Toolkit:

    • Brand & Creative Strategy: From B2B infrastructure to luxury travel.
    • AI-Enhanced Planning: Deeply literate in Google Gemini and prompt engineering to accelerate insights and creative output.
    • Multi-Sector Versatility: A proven track record across Tech & SaaS (Google Cloud, Semiconductors), Consumer Goods (FMCG, Beauty, Health), and High-Interest Categories (Luxury, Sports Apparel, Pharma).

    I am officially open for new adventures with immediate effect. If you have a challenge that needs a “wholehearted” strategic lead, let’s talk.

    now taking bookings

    More on what I have done here.

    bit.ly_gedstrategy

    The End.

    Ok this is the end of my January 2026 newsletter, I hope to see you all back here again in a month. Be excellent to each other and good luck with your new year’s resolutions. As an additional treat here is a link to my charts of the month for 2025, in PowerPoint format that you can freely use in your own presentations.

    Don’t forget to share if you found it useful, interesting or insightful as this helps other people and the algorithmic gods of Google Search and the various LLMs that are blurring what web search means nowadays.

    Get in touch and if you find it of use, this is now appearing on Substack as well as LinkedIn.

  • PHNX 2025 favourites

    Now that the awards have been announced I can share my PHNX 2025 favourites from the categories that I had a the good fortune to judge. It took me a little time to sit down and collect my thoughts. You can find the details of the Grand Prix winners here.

    Proud to be a juror again this year for Adforms PHNX awards

    My PHNX 2025 favourites come from around the world. The categories are truly global in nature and you get work from a wide range of agency sizes. Partly because of my time in Hong Kong campaigns from Cathay Pacific and HSBC stood out for me when looking at PHNX 2025. This wasn’t out of a sense of mawkish nostalgia, but because I understand the cultural context and legislative issues lurking beneath the surface looking to sink a campaign for fear of ‘soft resistance’.

    Cathay Pacific paraolympics

    While Hong Kong has historically had a strong showing at the paraolympics , its para-olympians achievements hadn’t been seen in the past. Cathay Pacific used the new opportunities that generative AI tools allowed these moments to be recreated.

    Cathay Pacific had the permission to do this advert because of its position in Hong Kong life. Cathay Pacific aka ‘CX’ is the nervous system that connects Hong Kong and Hong Kongers to the wider world. As importantly, CX also connects the Hong Kong diaspora to the home city. The airline’s loyalty card is the second most common card for Hong Kongers after the Hong Kong ID card.

    HSBC – Hong Kong move forward

    Hong Kong as a city has been through a lot:

    • The protests
    • The National Security Law and the social changes that came after it
    • COVID-19 lockdown
    • A battered economy

    All of this piled on top of the co-opetition between the city and nearby cities from Guangzhou and Shenzhen to Macau and Singapore.

    Move Forward tries to capture the Hong Kong commercial spirit, even as ‘Underneath the Lion Rock’ common identity dimmed and spread around the world.

    HSBC took this concept further by using Tony Leung Chiu-wai ‘aka Little Tony’ as a brand spokesperson. Leung as a star is universally liked by Hong Kongers, from Marvel fans to Wong Kar-wai devotees like me. Leung embodies the ‘Lion Rock spirit’. He left school at 15 due to family hardship. Worked in everyman jobs like a salesman in an electrical goods store and built his career thanks the apprenticeship / talent development system that local TV station TVB ran at the time.

    Midea white goods

    In the 1980s and early 1990s this ad wouldn’t have been notable. It would have been considered a good advert, but not great. But it’s now 2025, Gym Shark clothing and Suri dental health adverts are soul-rotting. So the joy of seeing any craft and conceptual creativity in an advert makes this Midea spot notable.

    https://youtu.be/ujpb1o-vlBU

    If Diageo made white goods, this is what their campaigns would look like.

    Limin’ with Gram

    Of my PHNX 2025 favourites, Limin with Gram was my sole pick from the UK based on the categories that I was a jury member for. It warmed the strategist in me for the way cultural insights were applied to a health-related public service announcement style campaign.

    More related content here.