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  • Luxury wellness

    The rise of luxury wellness comes down to a convergence of different factors that have reshaped both the luxury and wellness industries.

    • Products ain’t what they used to be
    • Existing high-end health and luxury wellness
    • Luxury wellness and consumer behaviours
    • Wellness has become blended with health, providing opportunities for luxury brands.
    • GLP-1 changed everything

    Products ain’t what they used to be

    Before we dive into luxury wellness, it’s helpful to understand where the luxury industry stands at the moment. The strategies that have worked since the early 1980s now seem to have come unstuck. To make sense of this shift, it’s worth reviewing the past and current landscape.

    The new luxury

    There’s a perception (which I believe is largely false) that the traditional attributes of luxury have fallen by the wayside. Scarcity, quality, craftsmanship, design, and heritage are thought to no longer matter.

    A classic example of this viewpoint is Jaguar’s attempt to discard its heritage and reinvent itself as something new. I would argue that while Jaguar may have been prestigious in automotive terms, it was never truly a luxury brand. Jaguars suffered from quality issues that should not have occurred, and they struggled in the premium segment of the market, remaining loss-making for years. Whether or not Jaguar will succeed in transforming into an electric competitor to Rolls-Royce remains to be seen.

    Another aspect to consider is how global supply chains can now deliver products of comparable quality to those made by artisans. I have a bit more sympathy for this viewpoint. However, these global supply chains were originally trained to act as subcontractors for luxury brands that pursued massification, cutting quality standards along the way.

    Consumers seem to undergo a ‘luxury maturity journey’. This journey is accelerating in certain markets. What Japan experienced over 30 years, China went through in just 10. Countries like Thailand are even moving through this journey faster. Over time, consumers in these markets have begun to move away from obvious logos and status symbols to place greater value on quality and experiences. This shift partly explains why quiet luxury is gained traction around the world.

    In countries like China and India, local artisans and ateliers are highly appreciated. This shift means that historic luxury brands are likely to face disruption, just as other sectors have been transformed by Chinese firms. And this is happening at a time when many luxury brands are becoming less ‘luxurious’ by opting for a global mass-market approach.

    The pioneer in this approach was fashion designer Pierre Cardin.

    Pioneer Pierre Cardin

    Luxury went downmarket through licensing, a strategy pioneered by fashion designer Pierre Cardin. In the early 1970s, he saw the potential of licensing, recognising that the demand for goods bearing a fashionable name presented a lucrative opportunity. Cardin’s insight was that luxury goods, in the post-war economic boom, were no longer only for the ultra-wealthy but also for the middle class. His brand signed over 850 agreements in 140+ countries, covering everything from clothing and accessories to furniture, household products, cars, and fragrances.

    The ubiquity of Pierre Cardin products diluted scarcity, quality, and blurred the brand story. He later repeated this process with French restaurant Maxim’s, demonstrating that luxury was as much about experience as it was about the product.

    1981 Evolution I by Pierre Cardin

    When you could buy a Pierre Cardin wallet or suitcase from Argos, what did it say about you? It certainly wasn’t a great status symbol. Other brands, like Ralph Lauren, did a better job of choosing their licensees.

    LVMH leads the way

    Bernard Arnault supercharged a formula for Louis Vuitton that Henry Racamier had pioneered when he built out an international network of Louis Vuitton-owned boutiques, including Tokyo and Osaka, Japan by 1978.

    Racamier’s formula consisted of two parts:

    • Louis Vuitton sold to the middle class as well as the very wealthy.
    • Louis Vuitton controlled its products route to market offering control over the experience, premium pricing and perceived aspects of scarcity.

    For the next four decades, LVMH went on a remarkable growth trajectory, acquiring luxury and beauty brands, duty-free retail, and even hotels. LVMH rode the rise of Japan, up to the end of the bubble economy, then moved on to Korea, Singapore, and Hong Kong. China’s luxury market skyrocketed when the country joined the WTO, solidifying its place in the global economy.

    The United States continued to be a steady consumer of luxury products.

    During the 1990s, French retailer Pinault-Printemps-Redoute (PPR), now known as Kering, began replicating LVMH’s success, starting its own luxury conglomerate with the acquisition of Gucci in 1999. Meanwhile, Richemont acquired a number of legacy luxury brands as an adjunct to its predecessor’s tobacco business in the early 1990s and then continued to build.

    The internet expanded access to luxury products through multi-brand retailers like Net-A-Porter and Farfetch, driving significant growth. These online retailers competed with top-tier department stores like Bon Marché, Lane Crawford, and Harrods, who slowly built up their e-commerce capabilities.

    Eventually, brands embraced direct-to-consumer online stores to complement their global networks of boutiques. This shift is why newer mass-market multi-brand online boutiques have struggled:

    • Matchesfashion went into administration and took Browns with it.
    • Farfetch was sold in a firesale to Korean e-tailer Coupang.
    • YOOX was merged with Net-A-Porter and eventually bought out by MyTheresa from Richemont.

    Even luxury brands themselves have encountered a few hurdles along the way:

    • The end of Japan’s asset bubble in 1992
    • 2008 financial crisis
    • Xi Jinping’s move towards common prosperity which peaked in campaigns during 2013 & 2021
    • COVID-19 and post-COVID economy

    Luxury sector fallout

    By mid-2023, the luxury industry started to show signs of stagnation, with low or no growth. Multi-brand luxury e-commerce sites either went bankrupt or were bought out. A few notable beneficiaries included:

    • Mytheresa – a German e-tailer that focused on the wealthiest clients in this sector rather than broader middle class appeal.
    • Hermès – who are focused on the high end of the luxury market.
    • Brunello Cucinelli – a focused ‘quiet luxury’ brand known for their high-end cashmere garments

    The key issue with many luxury brands (Burberry being a prime example) is that they lost the essence of what made them truly luxurious. As they shifted from style to fashion, and from artisan craftsmanship to mass production in China, they lost their uniqueness or incomparability as Jean-Noël Kapferer put it.

    While champagne can only come from the region around Reims, most Burberry products are made in China, with only two remaining factories in the UK, including a textile mill.

    The key issue with many luxury brands (Burberry being a prime example) is that they lost the essence of what made them truly luxurious.  As they moved from style to fashion, and, artisan to Made In China – they lost uniqueness or incomparability as Jean-Noël Kapferer would describe it.

    While champagne can only come from the region around the city of Reims, most Burberry products are made in China as well as a couple of remaining factories in the UK – one of which is a textile mill.

    Louis Vuitton x Supreme on the secondary market

    A second aspect of the change was blurring the line between streetwear and luxury brands. Luxury looked cheap and streetwear looked exceptionally premium. The nadir was Balenciaga’s collaboration with sports apparel brand Under Armour.

    Ways forward

    Given that the mass growth of luxury products has hit a ceiling, what options do luxury companies have?

    The focus has been a slow pivot to services and experiences. For instance, Panerai has the Panerai Xperience Programme where purchasing a limited edition watch gives you access to unique experiences, such as training with US or Italian special forces operators.

    LVMH owns three luxury hotel chains: Cheval Blanc, Bulgari Hotels & Resorts, and Belmond. Dior has spas in Cheval Blanc Paris and other non-LVMH hotels like The Dorchester in London. The increasing focus on wellness makes sense for luxury conglomerates.

    Given the challenging circumstances in the luxury sector, Infosys’ outlook for luxury wellness presents a tempting opportunity. The global premium and luxury wellness segments have been performing well. The global market for luxury items was valued at approximately $366.2 billion in 2023 and is projected to expand at a CAGR of 6.8% from 2024. By comparison the Swiss watch industry is projected to grow by less than three percent.

    Existing high-end health and luxury wellness

    Luxury wellness has already been well established, there high end spas and resorts are in numerous countries, in particular Switzerland and Germany. Some of these are within large hotel groups like Mandarin Oriental.

    There is also a range of multi-generation family owned businesses with low-key brands and expertise that would be hard to replicate. Some of these businesses may go back as far as the middle ages. For instance, Grand Resort Bad Ragaz can trace its history as a source of ‘health and vitality’ since 1242.

    German doctor Alexander Spengler was responsible for attracting rich medical tourists to Switzerland in 1853, convinced of the benefits of clean mountain air.

    Switzerland, in particular, started to benefit from an agglomeration of medical expertise; for instance Davos was known for specialising in pulmonary health with dedicated spas.

    Switzerland’s continued lead in private healthcare has had a positive knock-on effect in wellness related products and services. This is particularly apropos given Swiss offerings focusing on longevity.

    In marketing terms ‘Swiss formula’ is used to sell St Ive’s beauty products and a range of multi-vitamin products by various brands. St Ives has an American origin, being part of Alberto Culver, which was then bought by Unilever.

    While Spengler was enamoured with Switzerland, Germany has a long history of health resorts especially thermal spas. It also has a network of world-leading private medical clinics similar to Switzerland.

    German high-end health resort company Lanserhof is a relative newcomer. Over four decades they have progressively built their offering with a strong focus on longevity.

    Luxury conglomerates have an opportunity, and are used to accumulating small family brands. But it it is a long term project for them to go into the market place. Blurring the line between its beauty products and wellness is an easier ask, hence, Dior’s spa offering.

    Gulf countries are looking to provide services in this area and have made big strides in building capability to attract medical tourism, which is the backbone from which a country brand in luxury wellness can be built.

    The current luxury wellness space is diverse fragmented and caters for a wide range of health needs from medical to relaxation.

    Luxury wellness and consumer behaviours

    More people are prioritising their health, taking a holistic view to wellness encompassing both physical, emotional and mental health, what Statista described as ‘omni-wellness’. They are driving demand for products and experiences that support this lifestyle. This includes everything from exercise, self-care, and sobriety to getting private tests run to double-check, or instead of seeing their doctor.

    Coming out of COVID-19, there was an increased consumer focus on a number of different aspects of health and wellness:

    • Sleep quality
    • Mental health
    • ‘Immune’ health

    This intersects with the luxury market as consumers are willing to invest in premium products and services that enhance their well-being.

    On the high-end what does luxury wellness look like?

    • Personalised wellness experiences. Consumers look for customised solutions based on their individual wants and needs. Technology and data enabled brands like L’Oreal and Unilever to offer individual recommendations and drive consumer engagement. Technology integration has been a key enabler.
    • Health and beauty interconnection. Consumers spend more in products and experiences that enhance their well-being, these are opportunities for the premium and luxury industries. Consumers see well-being products and experiences as an investment in themselves, with the concepts health and beauty as inseparable in their minds, particularly for younger cohorts.
    • Scientifically-backed products rather than more ‘new age’ or alternative therapies. Consumers have increased interest in beauty innovations that leverage technology and scientific evidence to address their needs. There is a latent demand for evidence around the world, Mintel cited 85% of Indian consumers agreed that beauty brands should provide more scientific evidence to validate their claims. This is notable given the rise over the past decade of guru Baba Ramdev and his brand Patanjali Ayurved that sells traditional products in the personal care category.
    • Longevity. Silicon Valley has been obsessed with longevity, the go-to example being Bryan Johnson. Kantar claims that a desire for longevity has moved beyond Silicon Valley. Consumers are prioritising longevity; looking for preventative solutions that support wellness at every life stage. This presents opportunities to offer products and services that for specific age-related concerns.

    But medicince itself has thrown up a wildcard for the luxury sector including luxury wellness.

    GLP-1 changed everything for luxury

    I worked on the global launch of a weight management drug that went on to become used more by the rich and famous than the people it was intended for. If I had one a-ha moment, it occurred during an episode of South Park.

    “Rich people get Ozempic, poor people get body positivity”

    The rate of growth in these drugs is slowing down but not before GLP-1s had affected consumption habits. Size inclusivity that had been making progress in fashion was thrown into reverse.

    There is anecdotal evidence that GLP-1 drugs don’t only change the patient’s relationship with food, but also affects enjoyment in general. This has hit premium alcohol sales and high-end restaurants. The idea of ‘lack of desire’ has implications for the concept of luxury in general.

    Every trend has a counter-indicator

    Trends are never a clean absolute truth. There is almost a Newtonian push in the opposite direction. Political and socially progressive movements begat a corresponding reactionary movement based around online personalities and political populism.

    It would be remiss of me if I only showed you one side of the coin on luxury wellness. Haines McGregor have a perspective that claims that self-care has been replaced by indulgence, which feels at odds with the direction of travel for luxury wellness. Examples of indulgent brands include:

    More information

    Pierre Cardin, designer who transformed fashion in the 1960s, dies at 98 | Washington Post

    How luxury brands can stand out when craft becomes a commodity | WARC

    China’s beauty market is a sight for sore eyes | FT

    LVMH quarterly sales drop as luxury group warns of ‘uncertain’ outlook | FT

    Ferrari, Hermès lead global luxury brand growth in 2024: Interbrand | Luxury Daily

    Deluxe – how luxury lost its lustre written by Dana Thomas

    Kapferer on Luxury: How Luxury Brands Can Grow Yet Remain Rare written by Jean-Noël Kapferer

    Is it stylish to be fit? | FT

    How luxury priced itself out of the market | FT

    The Vogue Business Spring/Summer 2025 size inclusivity report | Vogue Business – GLP-1s blamed for stalled progress

    Hermès chief eyes haute couture push as Paris house rides out luxury gloom

    Burberry shares tumble to 15-year low amid questions over its luxury brand status – Retail Gazette

    The Collectability of Parmigiani Fleurier | Phillips

    How ‘luxury shame’ will shape sales in China for the rest of 2024 | Vogue Business

    Where to start with multisensory marketing | WARC – 61% of consumers looking for brands that can “ignite intense emotions”. Immersive experiences that are holistic tap into people’s emotions and linger in the memory. It’s also an opportunity for using powerful storytelling to communicate a brand story.

    How Ozempic is reshaping the resale market | Vogue Business – Poshmark’s data reveals a significant surge in plus-size women’s apparel listings on the platform over the past two years, including a 103 per cent increase in size 3XL listings, 80 per cent in size 4XL, and a 73 per cent rise in size 5XL. The company also reported a 78 per cent increase in new listings mentioning “weight loss” in the title or description as sellers look to get rid of items that no longer fit.

    Luxury brands roll out 50% discounts as Chinese shoppers rein in spending | FT

    Is Burberry Still a ‘Made in Britain’ Brand? | Fashion Global Conscious Fashion

    What does Hong Kong airport smell of? Or your go-to hotel? The business of scent branding | South China Morning Post

    Following a record year, the stalled luxury goods market faces a dilemma between catering to top clientele and reaching new audiences amid ongoing complexities | Bain & Company

    Yoox Net-a-Porter exits China to focus on more profitable markets

    Understanding Desire in the Age of Ozempic – The Atlantic

    100-Pound Weight Loss: My health improved. My self-esteem didn’t. | Slate

    David Beckham is ‘strategic investor’ in Hong Kong’s Prenetics to set up IM8 health brand | South China Morning Post – IM8 will focus on “cutting-edge” consumer health products, the Nasdaq-listed Prenetics said, without divulging the financial details of Beckham’s investment

    Inside China’s Psychoboom – JSTOR Daily – mental illness has transformed from a bourgeois Western taboo into a legitimate public health concern.

    The consequences of the psychoboom are both logical and contradictory. As the Chinese economy has expanded and citizens have grown wealthier, the demands of everyday life have grown in number and kind, expanding from physiological and safety concerns to a desire for love, esteem, and self-actualization. At the same time, such desires run counter to traditional Chinese values like the age-old concept of Confucian filial piety and the relatively new  ideology imposed by the Chinese Communist Party (CCP), both of which place the well-being of the collective above the happiness of the individual.

    ‘Spas and longevity clinics’: private members’ clubs shift focus to wellness | Health & wellbeing | The Guardian

    Welcome to the Experience Economy | Harvard Business Review – courtesy of Nigel Scott

    The “Why Now” for Healthcare – by Rex Woodbury

    How brands can leverage a new era of luxury in Asia | The WARC Podcast

    The Future of Indulgence – Haines McGregor

    ACCENTURE – Life Trends 2025

    ACCOR_The New Quality Of Time Report 2024

    EUROMONITOR PASSPORT – Top Global Consumer Trends 2025

    FORESIGHT FACTORY – Trending 2025

    INFOSYS – CPG-industry-outlook

    IPSOS – Global Trends 10th Anniversary Edition

    KANTAR – Top Global Consumer Trends 2025

    MINTEL – 2025 Global Beauty and Personal Care Trends

    PUBLICIS SAPIENT – Guide to Next Consumer Products 2025

    PUBLICIS SAPIENT – Guide to Next Retail 2025

    SYNERGY – Nutrition 2025-2026 Trend Report

    STATISTA – Consumer Trends 2025

  • Cocaine Cowboys + more things

    Cocaine Cowboys

    Cocaine Cowboys by Nicola Tallant tells the story of the Kinahan organisation. The Kinahan organisation is a group that wholesales and retails illegal drugs in association with other organised crime groups. Tellant explains how deprivation, geography and economic growth fuelled drug trafficking and abuse in Ireland. Isolated council estates and economic hardship drove a heroin epidemic. The subsequent Asian Tiger economy only uplifted young professionals who then were a ripe market for cocaine. Cocaine added to Ireland’s already difficult relationship with alcohol use and abuse.

    Crime journalism such as this is popular in Ireland because it is so concentrated through blood and marriage ties. We don’t have the kind of diversity that the British criminal underworld has. This means that it’s much more ‘relevant’ to Irish society.

    But the book title itself is very interesting. There is a clear parallel to the scale of the cross-border drug trade between the US and Mexico.

    Opry le Daniel ar Thuras
    Irish country music star Daniel O’Donnell courtesy of TG4

    But there is also an underlying western theme across Irish culture. The vast majority of us are at most a few generations from the farm. We have had hard times which is why country music appealed and even morphed into a localised genre Country and Irish popular in rural areas and amongst lorry drivers (or in American truck drivers that drive ‘semis’.)

    Scania r620 at Kilcock, Co. Kildare - April 2012

    Tallant’s stance is definitely anti-Kinahan; but the book title Cocaine Cowboys gives them the hero status and taps deeply into the mainline that the cowboy and related elements like country music have into Irish culture at home and abroad. Cocaine Cowboys might be the inspiration for the next generation to replace the Kinahans.

    If you want to know more beyond the book Nicola Tallant and her colleagues at Irish tabloid the Sunday World host a podcast called Crime World.

    Branding

    Mozilla’s brand update gives its old T-Rex logo a fresh new look – The Verge

    China

    China threatens Calvin Klein owner with blacklist over Xinjiang cotton | FT

    China’s first industrial leases are expiring. Will their holders renew? | South China Morning Post – it will be interesting to see what the Hong Kong tongs do

    Consumer behaviour

    Death of the corkscrew? Only 27% of young people in UK own one, report says | The Guardian – Prevalence of screw-top bottles and abstinence among young people blamed for falling popularity of gadget

    Understanding Desire in the Age of Ozempic – The Atlantic – fascinating study in how GLP-1 treatments are not only reducing the desire for food, but also other products like alcohol and tobacco.

    After peak woke, what next? The Economistin the past decade, a form of wokeness has arisen on the illiberal left which is characterised by extreme pessimism about America and its capacity to make progress, especially on race. According to this view, all the country’s problems are systemic or structural, and the solutions to them are illiberal, including censorship and positive discrimination by race. This wokeness defines people as members of groups in a rigid hierarchy of victims and oppressors. Like the Puritans of old, adherents focus less on workable ideas for reducing discrimination than on publicly rooting out sinful attitudes in themselves and others (especially others). The Economist has analysed how influential these ideas are today by looking at public opinion, the media, publishing, higher education and the corporate world. Using a host of measures, we found that woke peaked in 2021-22 and has since receded. For example, polling by Gallup found that the share of people who worry a great deal about race relations climbed from 17% in 2014 to 48% in 2021, but has since fallen to 35%. Likewise, the term “white privilege” was used 2.5 times for every 1m words written by the New York Times in 2020. Last year it was used 0.4 times per 1m words. – Of course, woke’s failure could be viewed by proponents as a sign of deep-rooted systemic prejudice

    Economics

    Why Britain has stagnated? | Foundations – this reads true and hits hard. My parents came to the United Kingdom when the motorway network was being built, power stations were being constructed and the first generation of nuclear submarines were being constructed. In London the Victoria line was constructed. Now the UK struggles to build any infrastructure and its strategic industrial capabilities have been hollowed out or disappeared.

    FMCG

    Unilever moves on ‘sub-par’ marketing | WARCThat means consistent execution in marketing innovation, marketing quality, proposition sharpness, execution of pricing, execution of distribution. Fernandez suggested that, on a scale of 1-10, the business is currently at around six but needs to get to eight or nine (“ten doesn’t exist”). A&P spending is increasing as a proportion of revenue, from 13% in 2022, to 14.3% in 2023, and 15.1% in H1 2024. “There is an implicit recognition that our level of investment was not in line with our ambition of volume growth,” he said. That increased investment is not there to fund a growing volume of marketing content, he added. “I’m much more concerned about the quality of the stuff that we put in the market than the amount”. And that also means a focus on brand-building. “We see other people putting much more focus on promotional pricing,” he said, “but we always will prefer to invest in long-term, equity-building activities.” – CFO burns marketing teams ‘I believe our marketing was subpar”

    Hong Kong

    Dinner with strangers? Hongkongers craving real-world connections turn to ‘secret’ meet-ups | South China Morning Post – In a tapas restaurant in Hong Kong’s Causeway Bay, about 80 people are chatting away on the packed second floor, clinking glasses and sharing small plates while discussing issues ranging from mental health to childhood dreams.

    Innovation

    How a Chinese billionaire’s Silicon Valley splurge caught the eye of the FBI | FT

    Kyoto company developing autofocus glasses for sufferers of presbyopia and other conditions | SoraNews24 -Japan News-

    Luxury

    Burberry shares tumble to 15-year low amid questions over its luxury brand status – Retail Gazette contrast with top-tier luxury brand trajectory: Hermès chief eyes haute couture push as Paris house rides out luxury gloom – but has to wonder about Hermès leaning even further into Chinese market.

    Marketing

    Is marketing entering its ‘era of less’? | WARC – based on Gartner CMO surveys marketers are increasingly being seen as cost centres and are being asked to do more with less which is affecting mar tech spend, staffing and agency spend.

    Colgate-Palmolive: ‘The advertising is working’ | WARC

    EZ Newswire Signs Exclusive Distribution Deal with Reuters | Reuters – sounds like a PR placement automation?

    What’s fueling America’s Zyn obsession? | On Point

    Innovative research that literally put people in the driver’s seat | WARC – More than half of strategists (59%) are integrating AI into their strategy development process in a cautiously progressive way. They need to identify the skills that AI can’t replace, such as getting buy-in for a strategy, and double down on them. Speedy access to research and insight (74%) and streamlining repetitive tasks (74%) are the top opportunities strategists see in leveraging AI in the strategy process.

    Future of Strategy 2024: Synthetic data – speedy saviour or another example of the industry’s arrogance? | WARC it’ll be useful when time is of the essence, and you want to ‘speak’ to people and get their thoughts on your hypotheses, ideas or campaigns. In that scenario, I can see how that approach may replace an ad-hoc focus group set up hastily in the agency’s boardroom. But we’re not here purely to understand people. If the role of communications is to move people emotionally, shouldn’t we also be here to feel people? As Richard Huntington, CSO of Saatchi & Saatchi says: “You can’t feel data.” The beauty of humans (and the beauty of ethnography) is that so often it’s not what we say that powers an ‘insight’ or a strategy, a campaign or some NPD… it’s what people don’t say. It’s the nods and winks, the gestures, the objects with meaning they have in their homes and in their lives. That texture isn’t picked up by a typical conversation – be that with synthetic data or in a focus group. These feelings that are elicited from ethnography are the special sauce that can separate the wheat from the chaff.

    Break Through: How new and returning brands can grow with TV – System1 Group

    The Rise of The Populist Brand – Eavesdrop

    Online

    The TikTok, Shein, and Temu Conundrum – by Ivy Yang – TikTok’s defence: Shein and Temu have worse privacy profiles than we do

    Launch of Social Web Foundation | Social Web Foundation – set up by the great and the good of web 2.0, notably Tom Coates who brings a wealth of product expertise.

    AI Training is Copyright Infringement | Initiative Urheberrecht and The Intelligence Age | Sam Altman

    Security

    The Netherlands will not back EU-wide screening of app messages – DutchNews.nl

    The Pig Butchering Invasion Has Begun | WIRED

    Technology

    Qualcomm has approached Intel over buy-out | EE News Europe – antitrust related issues around the world

    OpenAI Is A Bad Business | Ed Zitron – the economics of generative AI are still bad, despite improvements in hardware design.

    How AlphaChip transformed computer chip design – Google DeepMind

    Tools

    How I Replaced Notion with Reminders, Numbers, and Notes | by Joan Westenberg – this is a prime example of what I have been hearing from other people. I have been using Notes app in particular from the get-go.

    Home | LibreOffice – Free and private office suite – Based on OpenOffice – Compatible with Microsoft – I have 35 years of content saved, and LibreOffice can open them all. When you’ve been writing for years, your manuscript formats will often be obsolete (though I’ve tried to make decisions that make my poems available platform agnostic, such as using plaintext, but line breaks and stanza breaks don’t always translate well in markdown). LibreOffice is an incredible tool for opening 25 year old wordperfect files when I need them.

    Web-of-no-web

    Meta’s Orion smart glasses look like the future of AR – The Verge

    Apple Knew Where the Puck Was Going, But Meta Skated There – the PAN or personal area network has been talked about for 20+ years. What this misses is that the Orion glasses were possible thanks to silicon carbide lens which are a non-trivial thing to manufacture at scale

  • Warped media constructs

    Where did warped media constructs come from?

    Warped media constructs as an idea originated from a few observations I made. The first was an article by Magic Numbers that examined the distribution of marketing spend across various media channels compared to the percentage of profit they generate. It was based on a piece of research done called Profit Ability 2.

    A chart in the article caught my attention. While all channels contribute to profit, some have more comprehensive long-term effects than others. Any channel below (or to the right of) the red line represents a greater proportion of contribution to overall profit returns than the proportion of the marketing budget allocated to it.

    profit ability 2

    Based on this chart: linear television, radio and podcasts and print advertising offer the best value for money for businesses.

    What’s interesting is that two out of three of these channels are viewed as legacy media that brands are keen to move away from. When I worked at Unilever, the global media spend for the brands I managed amounted to about 92 per cent on television advertising. Some markets allocated even higher percentages.

    The second influence for this post on warped media constructs was a post by Tom Goodwin.

    Goodwin spent the best part of a decade working in senior roles for media buying businesses in very technology-centred roles.

    It’s only just dawned on me that the reason Traditional Advertising is quite good and Digital ads are uniformly terrible is this.

    Media owners always knew they were in the business of selling eyeballs.

    Digital media companies think they are in the business of selling clicks.

    Our core competence becomes how we see the world.

    If you were a traditional media owner , your “job” was to attract , to respect , to inform, to tantalize, to satiate attention and repeat business

    If you were a digital media owner, you were a tech company using algorithms to trick, harass, optimize, chase , game, attention by trying out any one of Billions of bits of content , made for free by users.

    So while TV companies and traditional media owners are selling attention and eyeballs.

    Digital media companies are selling clicks and data that show they create success.

    The philosophy of traditional media is actually far more useful for longer term business success with advertising

    For MOST companies of any scale, taste and longevity, digital media thinking is entirely wrong

    But tech thinking swayed the market , they became so dominant and valuable, and profitable, nobody has the balls to call out how dumb this actually is and how much it’s degraded advertising.

    I just wish we could apply the thinking of traditional media , the need to respect , to seduce , to value , to reward human attention , to digital media , because that’s where most people spend ALL of their time.

    Tom Goodwin on LinkedIn

    His post made me wonder about why such warped media constructs were widespread, when the flaws of lower performing media were readily apparent?

    What does the data tell us about media?

    The Profit Ability 2 research is a robust study of the UK media market. It took data from five media buying agencies looking at 141 brands in 14 sectors. it was based on a three-year media spend (2021-2023) and across ten media channels. Over a third of the brands matched pre-and-post COVID.

    Retail media is one area that I would have liked to see examined in a bit more depth, given its rising popularity and ability to challenge generic PPC and online display advertising.

    Media that is often the most lionised and championed by media agencies, notably paid social and programmatic display media were outshone by media types that have been declining investment by marketing teams over the past two decades.

    This isn’t a new phenomenon as Ebquity research back in 2018, showed that there was a considerable gap between what marketers and agencies thought were effective, versus real-world evidence.

    perception vs reality

    Secondly, this data indicates that brands are not using the channels in the best way for the long term interests of their business. There is also a correlation with declining campaign effectiveness rates.

    Why do we have warped media constructs?

    This pivot towards warped media constructs has benefited everyone but advertising agencies. And it would be reasonable to hypothesise that agencies chasing incremental growth, enterprise software vendors and consultancies have been leading large corporates up a digital focused route that provides data and efficiency at the expense of effectiveness and marketing ROI.

    Agencies’ legacy businesses are fading as the vast majority of
    incremental marketing spend is directed online. Digital growth is
    accruing to leading publishers, enterprise software and consultancy
    firms, while technology enables marketers to do more in-house.
    Market share loss is already evident in slower organic growth, but
    trading multiples fail to recognise the heavy dependence on M&A.
    Fragmentation. Almost 80% of every incremental advertising dollar spent globally accrues to digital. As their legacy traditional media businesses are fading, agencies are failing to capture digital growth, resulting in a lower market concentration in favour of new entrants empowered by technology

    Redburn Atlantic (equity research paper): Ad Agencies Marginalised (2016) by Bianca Dallal, Matt Coupland and Mandeep Singh.

    Advertising industry commentator Michael Farmer alluded to this change in his newsletter Madison Avenue Insights back in 2020.

    Creative agencies have mastered the requirements of integrated campaigns, from TV to online video, websites, Facebook, Instagram, ad banners and e-mail marketing. It’s a pity, then, that this victory is being undermined by agency price-cutting strategies that leave agencies understaffed and underpaid. Senior agency executives need to create winning business practices – they’re losing the business war.

    Madison Avenue Insights | Creative agencies: winning the battle but losing the war

    Platforms like Facebook have repeatedly tried to prove that they can substitute for linear TV in advertising campaigns since the late 2000s with varying degrees of success.

    The Devil is in the details.

    Remember the question about what the data tells us about media? Let’s examine the data in more detail.

    One of the key phrases on the slide plotting out the different media sources is ‘full profit returns’. This term is quite important to bear in mind. Consider how these media channels work.

    Long-term memory model or brand-building channels

    • Linear television adverts
    • BVoD (Broadcaster Video on Demand)
    • Radio and podcasts
    • Cinema
    • Online video
    • Print advertising

    Good brand building content that we are sufficiently exposed to can stay with us for decades and even become part of culture.

    Short-term brand activating channels

    • Generic PPC (Pay-Per-Click)
    • Paid social
    • Display advertising

    This means that once you have clicked on the ad and gone to a destination, the advertisement has largely had its effect.

    The Long and the Short of it

    Now if we look at the performance of these media types over full payback, sustained payback and immediate payback we see that each these media channels serve short-term or longer-term goals. Time matters, Profit Ability 2 found that 58 percent of advertising’s total profit generation happens after the first 13 weeks.

    If you are a digital-first organisation, or looking at ‘last-touch’ attribution, your measurement is capturing less than 40 percent of profit generated by advertising depending on the marketing mix of the campaign. Your organisation’s marketing culture could be leaving substantial marketing generated profits unharvested with an overly short term focus and less efficient over longer timelines than a financial quarter.

    Binet and Field established some useful heuristics for thinking about marketing spend, which can help shape media choices from a macro perspective of brand-building and brand-activating activities.

    full sustained immediate
    • Immediate payback – profit derived in the same week as the advertising.
    • Sustained payback – profit derived from week 14 to 2 years of advertising.
    • Full payback – profit derived over the full 2 year period.

    Anything above the yellow line makes a positive contribution relative to the proportion of marketing investment. Linear television works when used consistently and has a long-term impact.

    Paid social media is about achieving immediate results, being a very tactical channel by nature.

    Print advertising is unique in serving equally well across immediate goals, sustained campaigns, and delivering long-term results.

    Each media channel can play its role based on the communication objectives. Their effectiveness also depends on how they work together.

    A second consideration is the channel’s reach in the population. Print is interesting as a universal channel for consumers who read print publications, from older Telegraph readers to Monocle magazine-toting hipsters. However, it’s less useful if you’re looking to reach a football-mad teenager. Ebiquity in its analysis of Profit Ability 2 talks about a related concept called saturation:

    The study analysed the saturation point for each channel, which is the last point where every pound invested in a channel generates at least £1 profit.

    It found that TV has the highest saturation point. Advertisers can increase investment in TV to a higher level than other media and it will continue to generate a profitable return.

    Based on immediate payback (i.e. payback within one week of investment), Linear TV advertising on average hits saturation at the highest spend level – £330,000 – nearly triple the equivalent scale of the next largest channel (Print) and over 8-times the scale of Online Video.

    Profit Ability 2: The new business case for advertising | Ebiquity

    Reflecting on my experience at Unilever: I wasn’t brought in to help digitise the marketing mix away from television because digital was an ineffective channel, but because linear television wasn’t as good a platform for reaching busy young mums as it had been previously. We had to broaden the media mix to reach them, which meant more investment in online video and paid social media.
    In retrospect, we focused on reach, deprioritising consideration of the communication objectives. BVoD, radio, and podcasts might have had greater weighting if I were to do it again.

    This might all change

    If a channel became more expensive, you would get less value for your money; it would be equivalent to raising the yellow line. Conversely, reducing the cost of the media would be equivalent to lowering the yellow line.

    Cost inflation

    Price inflation for larger clients likely endangers cinema, display advertising, online video and BVoD in client budgets first. There may be a strong case at present to allocate more spend to channels that would encourage branded searches, to improve the effectiveness of a reduced PPC spend. Examples of these channels would include public relations, print advertising and television.

    Job to be done / payback period
    SOTD: Eau Sauvage

    An emergency locksmith will have a very different budget and timeline for marketing return compared to an aftershave brand. The emergency locksmith wants to rank top in local search on mobile devices to get a call-out; they are far less likely to consider brand building and word-of-mouth. The exception to this rule would be at the top of the market, like Banham in central London, which would be providing more of a concierge security service.

    Regulation

    I have worked with pharmaceutical clients where most of the communications we were doing had to be addressed directly to healthcare professionals. In that case, you have a much more limited palette of possible communication channels.

    Silk Cut cigarette ad

    You face a similar situation if you are looking to market regulated consumer products like sports betting, gambling, alcohol, cannabis and tobacco-related products or vapes. The channel limitations are based on screening off protected audiences or reducing the chance of positive brand attributions. Regulators don’t want smoking to appear cool.

    The Cholmondeley Pageant of Power 2009

    So what’s the best media channel based on our warped media constructs?

    It depends. The good news is that all advertising channels analysed in Profit Ability 2 generated a positive payback from advertising when sustained effects are accounted for.

    You can find similar posts here.

    More information

    How Brands Grow: What Marketers Don’t Know by Byron Sharp.

    Madison Avenue Insights | Creative agencies: winning the battle but losing the war

    Profit Ability 2: Thinkbox report, Ebiquity write up, The new business case for advertising presentation.

    What the latest effectiveness stats reveal about moneyball media choice | Magic Numbers.

    The Long and the Short of it: Balancing Short and Long-Term Marketing Strategies by Les Binet and Peter Field.

    Ebquity | Intel (2018). Re-evaluating Media: What the evidence reveals about the true worth of media for brand advertisers. United Kingdom: RADIOCENTRE. (PDF).

    Facebook is a lower quality medium than TV, says marketing academic – Brand Republic News

    TubeMogul Partners With Facebook to Help Brands Extend TV Audience Reach to Digital | Adweek

    Do TV Ads Drive Facebook, Twitter Engagement? (Study) | AdWeek

    Mediatel: Newsline: Starcom: TV is now twice the price… but not twice as good -“There’s still nothing better than [a 30 second ad],” Dan Plant said on a panel at Future of TV Advertising Global. “Unfortunately it costs twice as much now – and it hasn’t got twice as good at what it was doing. You pay twice as much to achieve the same thing.”

    Facebook suffers setback in quest to topple TV ad dominance | Digital – Ad Age – couldn’t get sufficiently high rates on ads that it was showing on connected TV devices.

    Facebook and Google, Two Giants in Digital Ads, Seek More – The New York Times – Facebook combining Nielsen TV data, treating its ads like TV. and Google plays catch-up with targeting by email address.

    What’s behind P&G’s cutback on targeted Facebook ads? | EJ Insight (Hong Kong Economic Journal) – To reach 5,000 targeted viewers on Facebook, the spending needed can reach the equivalent of that required to reach a million TV viewers, according to Peter Daboll, chief executive of Ace Metrix, which tests ads for effectiveness

    Thinkbox Media Mix Navigator.

  • Padel + more things

    Padel

    The racket sport padel seems to have got the zeitgeist, if not the player numbers yet. We haven’t really seen a surge in sports fads since the 1980s. During that time skateboarding rose from a peak in the late 1970s, to a more stable underground sport that we have today. The closure of a squash racquet factory in Cambridge, saw the sport globalise manufacture and playing. In a few short years rackets went from gut strings and ash wood frames to synthetic strings and carbon fibre composite rackets. It was as much a symbol of the striving business man as the Filofax or the golf bag. Interest was attracted by a large amount of courts and racket technology that greatly improved the game.

    Squash had its origins in the late 19th century and took the best part of a century to reach its acme in the cultural zeitgeist. Skateboarding started in the late 1940s and took a mere 30 years to breakout. Padel falls somewhere between the two. Padel was invented in 1969. But it took COVID-19 to drive its popularity in Europe and North America.

    There is a new world professional competition circuit for 2024. And it has attracted the interest of court developers looking to cater to what they believe is latent consumer demand.

    Finally, you can get three padel courts in the space for one tennis court. More on the padel gold rush from the FT.

    The challenge is if padel is just a fad, or has it longevity? Skateboarding is popular, but many councils didn’t see the benefit of supporting skate parks built in the 1970s around the country. Squash still has its fans but doesn’t have the same popularity that it enjoyed in the 1980s.

    How to play padel

    More on the basics of how to play padel here.

    Business

    British American Tobacco writes down $31.5 billion as it shifts its business away from cigarettes

    China

    “He Always Talks About the West”-Former University President Sentenced to 11 Years in Prison in China and Who’s Afraid of Chizuko Ueno? The Party’s Ongoing Counteroffensive against Feminism in the Xi Era don’t inspire investor confidence in China

    China’s Xi goes full Stalin with purge – POLITICO – the narrative feels wrong around this article, even though the purge is on

    Bloomberg New Economy: China’s Economic Heft Sinks for First Time Since 1994 – Bloomberg

    Consumer behaviour

    Firewater | No Mercy / No Malice – on young people and risk

    What’s it like being a Disney adult? – The Face – this is much more common in Hong Kong, but then people had annual passes to go there. I found it interesting that The Face othered it as a sub-culture

    Vittles Reviews: There Is Always Another ProvinceProvince-chasing isn’t just a Western phenomenon; China is still so vast that when the barbecued food of Xinjiang, one of China’s border provinces, showed up in a former sausage shop on Walworth Road at Lao Dao, it didn’t need to open to the general public for months, choosing only to take bookings via Chinese social media. The paradox is that the success of regional Chinese restaurants has created a Western audience which wants more, but that same success has allowed these restaurants to bypass those customers altogether

    Culture

    Television: one of the most audacious pranks in history was hidden in a hit TV show for years.Watch enough episodes of Melrose Place and you’ll notice other very odd props and set design all over the show. A pool float in the shape of a sperm about to fertilize an egg. A golf trophy that appears to have testicles. Furniture designed to look like an endangered spotted owl. It turns out all of these objects, and more than 100 others, were designed by an artist collective called the GALA Committee. For three years, as the denizens of the Melrose Place apartment complex loved, lost, and betrayed one another, the GALA Committee smuggled subversive leftist art onto the set, experimenting with the relationship between art, artist, and spectator. The collective hid its work in plain sight and operated in secrecy. Outside of a select few insiders, no one—including Aaron Spelling, Melrose’s legendary executive producer—knew what it was doing. The project was called In the Name of the Place. It ended in 1997. Or, perhaps, since the episodes are streamable, it never ended

    Design

    Sony Access Controller Review: A Beautiful Addition for All Gamers | WIRED

    Is the flat design trend finally over? | by Chan Karunaratne | Dec, 2023 | UX Collective

    Economics

    China’s accelerating rise in consumer defaults | FT – inspite of the social credit scores and lack of opportunity to declare personal bankruptcy

    China challenge is too much for Republican market fundamentalism | FT

    Energy

    Audi to build all-electric rugged 4×4 to rival Defender and G-Class | CAR Magazine – differentiating from the SUV field. Interesting that the Land Cruiser and Ineos doesn’t make the comparison list, yet the G-Wagen does.

    China uranium grab poses threat to western energy supply, warns Yellow Cake | FT

    Ethics

    After $500m Zuckerberg donation, Harvard university gutted its disinfo team studying Facebook | Boing Boing

    AI’s carbon footprint is bigger than you think

    Are fashion’s buying practices really improving? | Vogue Business – buyers think that they are taking a long term more collaborative approach, supplier feedback reflects an unchanged reality

    Finance

    Blockchains are entering their “broadband era” | Visa – I was surprised by the amount of faith that Visa has in the future of Blockchain technology

    Against the odds, China’s push to internationalise its currency is making gains

    Gadgets

    Rode acquire Mackie | Sound On Sound – this is big for podcasters, but also for artists that record in their own studios. Mackie mixers have powered the home grown set-ups of artists like The Prodigy, The Crystal Method, Brian Eno, Daft Punk and Orbital.

    Health

    China e-cigarette titan behind ‘Elf Bar’ floods the US with illegal vapes | ReutersIn the United States, the firm simply ignored regulations on new products and capitalized on poor enforcement. It has flooded the U.S. market with flavored vapes that have been among the best-selling U.S. brands, including Elf Bar, EBDesign and Lost Mary. In the United Kingdom, by contrast, Zhang has complied with regulations requiring lower nicotine levels and government registration while building an unmatched distribution network — and driving a surge in youth vaping

    Hong Kong

    Hong Kong migrants revel in Cantopop concerts, films from home as tears flow, emotions high in ‘collective healing’ at venues in Canada, UK | South China Morning Post

    Hong Kong’s first ‘patriots-only’ district council poll reflects political tale of two cities, as some eagerly rush to vote and others shy away | South China Morning PostHong Kong on election day splits into two camps, with one eager to vote out of civic duty and others giving polling stations wide berth over lack of political diversity. ‘I thought more people would come and vote because there has been more publicity,’ one elector says after discovering sleepy atmosphere at local polling station – the question is will Beijing take anything from this voter turn out? Does it signal suppressed but indignant separatists, or Hong Kongers who are more focused on prosperity and weekend Netflix? If they suspect the former then the security situation is likely to get more dire

    Ideas

    A simple theory of cancel culture – by Joseph Heath

    Innovation

    The first humanoid robot factory is about to open | Axios

    Japan

    “Hoarder Hygge” is the Anti-Zen – Matt Alt’s Pure Invention – this applies equally well to Hong Kong as well, presumably for similar reasons

    London

    Outernet now London’s most visited tourist attraction | The Times

    Luxury

    Inside Louis Vuitton’s Hong Kong spectacle | Vogue BusinessWhile Hong Kong is gradually recovering from the pandemic lockdowns, growth in Mainland China is slowing. According to HSBC estimates, luxury sales there are expected to grow 5 per cent in 2024, a sharp deceleration compared with 2023’s projected 18 per cent.

    New 2024 Porsche Macan EV: we reveal tech secrets of Stuttgart’s first electric SUV | CAR Magazine

    Marketing

    How One Campaign Changed Everything for Coca-Cola | AdWeek

    Stop focusing on ‘Gen Z’: we’re missing the true audience challenge – The Media Leader

    Behind the Pop Culture Roots of Pepsi’s Modern Retro Redesign – so Pepsi’s own advertising over 30 years had less impact than films from the 1980s and 1990s with younger consumers – that’s a damning indictment if ever I heard one

    Media

    Spotify Is Screwed | WIRED

    Disney global ads president: expect streaming consolidation – The Media Leader – and presumably they think Disney will be a winner?

    Meme

    When My Dog Died, I Turned to a Specific Image for Comfort. Many Do. | Slate – how the idea of the ‘rainbow bridge’ heaven analogue for dogs came about.

    Online

    Techrights — CNN Contributes to Demolition of the Open Web

    Quality

    You are never taught how to build quality software | Florian Bellmann | Be curious, explore and meditate.

    Retailing

    The EU is taking on fashion’s open secret: Destroying unsold goods | Vogue Business

    McDonald’s Launching Spinoff Restaurant Chain Called CosMc’s | Today – I’ll write more about Cosmc’s once I have collected my thoughts on it.

    Security

    Daring Fireball: 23andMe Confirms Hackers Stole Ancestry Data on 6.9 Million Users

    UK’s data regulator resists call to investigate China’s BGI over genomic concerns | Reuters

    Stealing AI models

    Software

    Warning from OpenAI leaders helped trigger Sam Altman’s ouster – The Washington Post

    Practical Ways To Increase Product Velocity | Stay SaaSy

    How it’s Made: Interacting with Gemini through multimodal prompting – Google for Developers

    Apple Makes a Quiet AI Move – On my Om

    Putting China’s Top LLMs to the Test – by Irene Zhang

    Make no mistake—AI is owned by Big Tech | MIT Technology Review

    Documentary on the state of AI

    Technology

    GPU Cloud Economics Explained – The Hidden Truth

    Chipmaking Amid War in Israel – by Nicholas Welch – everything is political.

    ASML axes CTO role with new CEO | EE Times – given that the next stage technology path is rocky to say the least and innovation needs to be a key focus for ASML this made me nervous.

    Broadcom first to add AI to network switch chip | EE Times

    Wireless

    Tens of thousands of Palestinians in Gaza are staying connected to the world via donated eSIMs

    Report: 5G global mobile data traffic set to triple in six years | EE News Europe

  • December 2023 newsletter

    December 2023 newsletter introduction

    I put the December 2023 newsletter together early because I know how December goes.

    Strategic outcomes

    It used to be that Christmas parties and a gradual disappearance of clients and colleagues meant that the month effectively ended on December 15.

    adidas newburgh street
    Christmas card from the old Adidas Originals boutique on Newburgh Street (as I write this the store is now occupied by Ralph Lauren’s RRL brand

    In recent years all that went out the window. Clients called pitches for early January, which meant working up to and over the Christmas period. New projects came in that absolutely, positively had to have a first round of creative for the first week in January. 

    Whatever the holiday season throws at you, and whatever your favourite festival of choice to celebrate it is called. Have a great one! (Here’s a soundtrack for the vibes.)

    Being thankful.

    A good deal of December is about being thankful. The people and things that I am being thankful for (a by no means complete list).Things and people that I am being thankful for (a by no means complete list). 

    • My strategy brethren: Parrus Doshi, Lee Menzies-Pearson, Sarath Koka, Colleen Merwick, Maureen Garo, Conall Jackson, Alice Yessouroun, Makeila Saka, Zoe Healey and Calvin Wong
    • Client services and creative partners who were in the thick of it: Greg Barter, Francisco Javier Galindo Aragoncillo, Anthony Welch, Ian Crocombe,  Leanne Ainsworth, Stephen Holmes and Noel Wong
    • Other smart people in the industry: Stephen Potts, Jeremy Brown, Darren Cairns, Robin Dhara, Martin Shellaker and Lisa Gills
    • Things: WARC, the IPA

    With that done, let’s get into the December 2023 newsletter!

    Things I’ve written.

    • Thinking about listening pleasure and the amount of factors that affect how we listen to music.
    • Omakase – how a personalised experience migrated from high end Japanese sushi restaurant to reinvent food and beverage practice in Korea. What is it likely to mean for the rest of us?
    • Beep – time, time signals and changing consumer behaviour.
    • Soft girls and slackers – why generational dropout is likely to be a fiction and the true picture of how engaged we all are at work.

    Books that I have read.

    Technofeudalism: What Killed Capitalism by Yanis Varoufakis posits that Europe has already moved to a post-capitalist (and post-political) technofeudalist state where technology platforms are the defacto rulers. Varoufakis is more important in the way his book will likely influence future regulation and digital policy than as an analysis of the current zeitgeist per se. His viewpoint on the rentier economics of technology platform businesses is shared by other thinkers and academics including Lina M. Khan of the US. Federal Trade Commission.

    Warren Buffett and the Interpretation of Financial Statements by Mary Buffett and David Clark. What I would have given for this book when I was studying my finance module in the first year of college. Buffett and Clark break down a bit of the history of Warren Buffett and what to look for on financial statements of publicly listed companies in a very homespun style. I don’t know if it’s a deliberate effect but even the cutting of the thicker than normal pages and inconsistent printing adds to its homespun feel.

    Underground Empire: How America Weaponized the World Economy by Harry Farrell and Abraham Newman and Licensed to Kill: Hired Guns in the War on Terror by Robert Young Pelton. Both of these books were recommended by friends directly involved at one time or another in GWoT – the global war on terror.

    Licensed to Kill reminded me of Kipling’s portrayal of ordinary British soldiers in India. Their stories were never told by the historians. It is a similar state today with the contractors that serve in the conflict. There is at least one example where they are whitewashed out of a story in real-time by the US military, who instead gave credit elsewhere in their press statements. It’s fascinating and hugely dispiriting all at the same time.

    The surprise for me was that the US reliance on contractors didn’t go back to the first Gulf War, but all the way to Vietnam where oilfield services and engineering contractor Brown and Root were responsible for 85% of the infrastructure deployed. Something I’d never seen mentioned before.

    Underground Empire focuses on how financial and trade measures were used by the United States during the conflict and since. My main criticism of the book would be its singular focus on the US, whereas we have also seen these tools used by the European Union, China and Russia in more recent times – with varying degrees of success.

    Things I have been inspired by.

    The power of nostalgia is constantly underestimated in brand marketing. It’s why you remember ads and jingles decades later – the ‘long’ of The Long and The Short of It. Nothing is more wrapped into nostalgia than what marketers call ‘moments. Christmas is a classic example of a ‘moment’. Christmas in the Carroll household means working with my Dad to get his electro-mechanical control unit and Christmas tree lights down from the attic and carefully assembled in the front room. These lights are old, filament bulbs. Amazon’s plethora of LED lights for the tree mean that you no longer have the opportunity for training in zen-like patience on a December afternoon; checking and replacing each bulb that was blown in order to get the lights to work. Each year my Dad’s tobacco tin of spare bulbs gets precipitously closer to empty. 

    The tree itself was proudly made in Hong Kong sometime in the late 1960s or very early 1970s with authentic looking plastic pine needles held on branches of tightly wound wire about as thick as a coat hanger, held upright by an ancient plastic-legged tripod. The mechanism to run it is something my Dad cobbled together soon after buying the tree. The lights are wired into a giant disc of metal contact and a former radar motor swings around an armature to activate each contact in turn. All of this is held on a stout board that also has a circuit with a dully glowing bulb to provide resistance. The heat given off by the board and the dull light in a darkened room when it’s going is a reasonable substitute for an open fire in the smokeless zone where my parents live. 

    The smell of carbon bushes burning and old electrical products warming up is as much Christmas to me as cinnamon or an Old Spice gift set. 

    Once everything is running optimally it is covered in fibreboard boxes that are still wrapped in unblemished vibrant kitsch 1970s Christmas paper.

    Another element of Christmas in the Carroll household is Jim Reeves’ 12 Songs of Christmas album that my parents have on repeat from December 1st onwards. 

    I took a trip down to the Young V&A museum in Bethnal Green to see their Japan: Myths to Manga exhibition. It’s designed for little people but delightfully curated.

    Sailor Moon animation sketch
    Sailor Moon drawings from the animation cells

    This month, I have been mostly listening to Patten’s second album alongside all the Christmas music. Patten uses AI created samples as his instruments on his tracks. His first album using this technique Mirage.FM reminded me of early 1980s techno in terms of its avant garde, at times discordant sound and tempo. The latest album Deep Blue feels much more organic, closer to hard bop jazz.

    I was inspired by an end of year wrap-up by the folks at Superheroic AI on the leading edge of creative tools, which will feed into something I will drop in the new year.

    McSweeney’s reimagined Spotify (and last.fm‘s) end of year recaps as if WebMD had done it…

    But Ged, why no Christmas adverts?

    By this time of the month, I am over Christmas adverts already, instead here’s a vintage clip from the Republic of Telly that explores some of the tropes of Christmas ads. I suspect that this was strongly influenced by campaigns mobile phone network Three Ireland had run over a number of years, but neatly skewers the cliches in much of Ireland’s adverts that come to focus on family members who can’t come home.

    RTÉ television

    Ok, ok, I will give you a Christmas ad, just not one of the ones that you’re expecting. In Japan, Christmas is when people eat KFC (this is down to KFC’s first Japanese franchisee marketing to expats looking for a turkey substitute on Christmas in the 1970s, which then became a wider thing in Japanese society). It is also a kind of mid-winter version of Valentine’s Day since it’s not bound by its western context. Which is why Sky condoms dropped this advert below. Thankfully there is no awkward fumbling with a drunk colleague in the stationery cupboard in the advert.

    Going beyond Christmas and into 2024, Trendwatching have created an interactive web page outlining 15 industry-specific trends and 45 innovations related to the trends. Worthwhile going through for thought-starters, more here.

    Things I have watched. 

    It’s cold and dark and I make no apology for my films being unapologetically escapist and and entertaining to try and counterweight the drab conditions.

    Bosch Legacy season 2 – Titus Welliver as Harry Bosch is a great bit of casting and I have yet to tire of the Bosch series on Amazon Prime.. Part of this is down to Michael Connelly’s involvement, who has done a good job keeping the show in tune with his books. Season 2 is based on The Wrong Side of Goodbye and The Crossing. If you haven’t watched any of them start at the beginning with Bosch season 1 and work your way through to the Bosch Legacy series.

    Reacher season two – I always found Tom Cruise’s adaption of the Jack Reacher books a bit odd. I liked watching him play opposite Werner Herzog, but Cruise wasn’t Reacher. In the Lee Childs books Jack Reacher’s a blond blue-eyed man mountain. He’s not a weirdly intense Napoleon-sized fragile soul – the very things that made Cruise fantastic in Magnolia. In the Amazon Prime series, that is not an issue because former teenage mutant ninja turtle Alan Ritchson fits Childs’ character to a tee and the character development is really well done. Season one was amazing and season two is off to a great start. This season is based on the book Bad Luck and Trouble.

    The Lord of The Rings – I was in primary school when I first got to see this film. We’d just read The Hobbit and aped around hall acting out part of The Lord of the Rings that we were reading in class. Ralph Bakshi’s animation of the first book and a half of LOTR amazed me with its mix of animated characters and rotoscoped backdrops.

    Ralph Bakshi in his own way has been just as much a visionary as Walt Disney, he brought a ‘realism’ to his animation. Due to a dispute with the studio Bakshi refused to make the second part of this film which is a shame. When you get to see Peter Jackson’s trilogy, the first film in particular, draws on Bakshi’s work shot for shot in parts (as well as the famous BBC radio drama from 1981). I have enjoyed watching this regularly since, along with Bakshi’s other works: Wizards and Fire & Ice.

    Useful tools.

    TeuxDeux.

    It’s hard to get a to do list that works for you. Trust me I have tried a number of them. What works for me may have variable mileage for you. I have been finding TeuxDeux working for me at the moment and it’s $36/year. Secondly, I like small software companies that are more invested in their software or service and won’t ‘sunset’ (that’s Silicon Valley-speak for shutting down a service) it at the drop of a hat like Google, Yahoo!, Meta etc.

    EmbedResponsively.

    An oldie but goodie, EmbedResponsively provides a simple service that allows you to put video on a page that will adapt to the viewing device.

    FREEKey system

    I needed keyrings for my parents that were easy to put keys on or off. My Mum isn’t particularly patient and a broken nail spurred my search for them. The Swedish designed FREEKey system of keyrings solved that problem.

    Infogram

    Infogram is a service that makes it easier to create data visualisations of different types that I have found useful over the past couple of weeks.

    Control Panel for Twitter

    Twitter is style annoyingly useful at times. I have got around the worst aspects of it through the use of lists of trusted accounts in certain areas. Control Panel for Twitter is a plug-in that rolls back some of the amendments that Twitter has undergone by Elon Musk.

    In terms of my own post-Twitter active social channels, you can find on Mastodon and Bluesky. I am still recovering from the trauma of Pebble closing down as it had the best community of all the post-Twitter platforms. 

    Cyberduck

    When I first started using Cyberduck, it was to access FTP servers for images and videos being transferred. Now it’s more about accessing cloud storage facilities such as Google Drive and Dropbox, without having to synch all the files on to my computer. It can even work with Egnyte within reason.

    The sales pitch.

    Now taking bookings for strategic engagements or open to discussions on permanent roles. Contact me here.

    More on what I have done to date here.

    bit.ly_gedstrategy

    The End.

    Ok this is the end of my December 2023 newsletter. Be excellent to each other, have a great Christmas and New Year, I look forward to seeing you back here in 2024.  Let me know what you think or if you have any recommendations to be featured in forthcoming issues. See you next month!