Category: innovation | 革新 | 독창성 | 改変

Innovation, alongside disruption are two of the most overused words in business at the moment. Like obscenity, many people have their own idea of what innovation is.

Judy Estrin wrote one of the best books about the subject and describes it in terms of hard and soft innovation.

  • Hard innovation is companies like Intel or Qualcomm at the cutting edge of computer science, materials science and physics
  • Soft innovation would be companies like Facebook or Yahoo!. Companies that might create new software but didn’t really add to the corpus of innovation

Silicon Valley has moved from hard to soft innovation as it moved away from actually making things. Santa Clara country no longer deserves its Silicon Valley appellation any more than it deserved the previous ‘garden of delights’ as the apricot orchards turned into factories, office campus buildings and suburbs. It’s probably no coincidence that that expertise has moved east to Taiwan due to globalisation.

It can also be more process orientated shaking up an industry. Years ago I worked at an agency at the time of writing is now called WE Worldwide. At the time the client base was predominantly in business technology, consumer technology and pharmaceutical clients.

The company was looking to build a dedicated presence in consumer marketing. One of the business executives brings along a new business opportunity. The company made fancy crisps (chips in the American parlance). They did so using a virtual model. Having private label manufacturers make to the snacks to their recipe and specification. This went down badly with one of the agency’s founders saying ‘I don’t see what’s innovative about that’. She’d worked exclusively in the IT space and thought any software widget was an innovation. She couldn’t appreciate how this start-ups approach challenged the likes of P&G or Kraft Foods.

  • Chanel + more news

    Chanel

    Chanel invested $1.1 billion during a pandemic. Here’s where and why | Vogue Businessnew client-facing tools like concierge shopping services and an app linking existing clients with fashion advisors, store upgrades, including the purchase of its New Bond Street store in London, a new fashion, watches and fine jewellery store in Beverly Hills planned for next year, a new Paris manufacturing hub for artisans called 19M, creative collections and an ongoing commitment to sustainability – Chanel has been making some smart moves, when most other brands; even luxury ones were hunkered down. Chanel is looking to come out of the blocks strong. The new manufacturing hub is going to drive innovation and creativity at Chanel for years. The new Chanel French manufacturing facility is a world away from Burberry and Balenciaga manufacturing in China. I think that the Chanel investment in real world retail indicates the continued importance of experience in luxury retailing. It is also interesting that Chanel wasn’t making moves into casual luxury a la Kenzo, Dior or Louis Vuitton. This Chanel development will be worth keeping an eye on.

    Consumer behaviour

    George Packer: The Four Americas – The Atlanticthe sunny narrative of Free America shone on, its policies eroded the way of life of many of its adherents. The disappearance of secure employment and small businesses destroyed communities. The civic associations that Tocqueville identified as the antidote to individualism died with the jobs. When towns lost their Main Street drugstores and restaurants to Walgreens and Wendy’s in the mall out on the highway, they also lost their Rotary Club and newspaper—the local institutions of self-government. This hollowing-out exposed them to an epidemic of aloneness, physical and psychological. Isolation bred distrust in the old sources of authority—school, church, union, bank, media. – this is a really great read

    Government, which did so little for ordinary Americans, was still the enemy, along with “governing elites.” But for the sinking working class, freedom lost whatever economic meaning it had once had. It was a matter of personal dignity, identity. Members of this class began to see trespassers everywhere and embraced the slogan of a defiant and armed loneliness: Get the fuck off my property. Take this mask and shove it. It was the threatening image of a coiled rattlesnake: “Don’t tread on me.”

    Social class in America – Noahpinion – worthwhile reading alongside George Packer’s essay

    Why “lying flat,” a niche Chinese millennial meme, alarms Beijing — Quartz – Chinese youngsters, or in general the working population, have experienced huge societal and political changes in the past nine years, [leading them to realize] that there is neither the possibility for initiating a revolution nor the freedom of expression. Under such a condition, lying down has become the only option,” Wu told Quartz.

    Why I Have 75 DVDs and Blu-Rays on Top of My 5 Streaming SubsAs a Reddit user named Ben, who goes by Cinema Adherent and says he’s collected 5,000 discs, told me recently, “With services like Netflix you are always at the whim of whatever they could license for the cheapest this month. Good luck finding what you want to watch when you want to watch it.” – its the same with streaming services. I have a mix of discs and streaming subs too

    I think that this is the interesting start of something: How Secondhand Clothes Sellers Are Driving Conversations Around China’s Recycling Economy

    Culture

    [Letter from Los Angeles] The Anxiety of Influencers, By Barrett Swanson | Harper’s Magazine – this reads more like something in a Cory Doctorow short story than real life. But its real life

    Japanese comic riles China’s nationalists for giving revered Mao a zombie look|AppledailyThe offending images were created in the third episode of Arakawa’s “Raiden-18” series. Mao, a former leader of the Communist Party, came across as a corpse that had a spell stuck to his forehead saying “where are the toilets,” comic illustrations circulating on the web showed. It appeared that Arakawa, who had visited China before, had created a satire to bemoan the lack of public toilets in the country. – this is brilliant

    Ideas

    How Xi’s China came to resemble Tsarist Russia | Financial Timesthe last ruling Communist party of a major country has morphed into a conservative reactionary party bent on preserving the power of state capitalist elites and advancing a distinctly 19th century form of ethno-nationalist imperialism – true, but this would sting in China

    Intellectual property

    Kiwi wars: the golden fruit fuelling a feud between New Zealand and China | New Zealand | The Guardian“It’s very naive,” says Gao. “You are relying on local authorities to protect your interests. And if they don’t, what do you do?” It is clear that the cultivation of Sungold in China is happening with the tacit permission of local governments, he says: “Such large-scale growing … it’s not individual.” Beijing may feel a degree of pressure to protect its global image, but state and local government officials are far less likely to be driven by China’s international obligations or reputation, he says. “Local government officials do not care,” he says. “. They don’t care about a free trade agreement between New Zealand and China. You have very little leverage to really get local authorities on your side, because they are not on your side. They are on the side of local growers.” – New Zealand’s China policy failure in a microcosm

    Media

    Behind the scenes at China TV: soft power and state propaganda | Financial Times 

    Mediatel: Mediatel News: The week in media: only one winner from the GBNews ad boycottthe aggressive and bullying manner in which campaigners have urged brands to boycott GBNews is worrying. Such fanatical behaviour has become an unhealthy feature of social media – ever quicker to blame and punish, but ever slower to be considerate and patient. 

    While many brands quickly pulled their ads off GBNews in response to the boycott, one advertiser had the bravery and integrity to say no to these demands and explain why. 

    The Co-op – hardly a bastion of “hate” given its longstanding associations with community organisations, education and the Labour Party – already had a policy in place after consulting its members about its advertising approach. 

    It made a statement reminding us of its approach and its three principles: 

    • We will not seek to affect the editorial independence of publications or channels; 
    • We will not undermine the commercial value of our society for our members; and 
    • We will ensure our values and principles are clear and undiminished regardless of surrounding content. 

    How refreshing that a brand was able to show a) it has already been thinking about this issue for a while; b) it took full responsibility for placing the ad on GBNews; and c) it has a clear regard for the importance of news media and a diversity of opinions

    Zhihu’s refreshing perspective on Gaokao & behind China’s cravings for vegan meat – Zhihu is a Q&A platform, not a million miles away from Quora in terms of depth and breadth of content. I am not sure how this Zhihu content will be seen by the party

    Security

    China links pose a threat to academic freedom in Britain | Financial Times – UK universities don’t seem to feel any societal obligation to the UK beyond existing and carrying on growing. They have expanded campuses into China. They benefit form ‘brand UK’ but feel no obligation to it. Rather like multinational companies before them. Universities have no shareholders to be beholden to, unlike Apple or similar.

    UK universities freed of societal ties have become rational creatures. Overseas students pay more money than British equivalents. There is an active incentive to not have British youth. Add in the fact that universities have a lot of real estate investments to support and you can understand why foreign students are much more desirable for these institutions from a financial point of view.

    There is a wider question over why universities seem to have a luxury pricing model, with the cost of education climbing much faster than inflation – yet if you look at universities the whole non-tenured academics mess you have to ask where did the money go. This happening in both the US and UK. Finally, what’s going to happen when the UK has as poor a bench of university graduates and post graduates as it has had for the past few decades in vocational education?

    More than a billion data items stolen in Alibaba leak|Appledaily – more security related content here.

    He Warned Apple About the Risks in China. Then They Became Reality. – The New York Times At one point, the Chinese government asked for the computer code underpinning the security of iPhones, according to a former Apple executive familiar with the request. To comply, Apple would have had to create a so-called back door for the Chinese authorities to bypass an iPhone’s security, similar to what the Federal Bureau of Investigation had asked for in 2016 — and Apple rebuffed the request. In China, Apple also pushed back and persuaded the government that it didn’t need the data, according to the executive. – instead, all Apple China customer data in iCloud is on Chinese government company servers

    Taiwan

    CTL fined over faulty beneficiary disclosure: FSC – Taipei Times – what’s interesting about this story is the connection to Xiao Jianhua. Xiao was snatched and smuggled out of his apartment in the Four Seasons in Hong Kong back in 2017. Xiao hasn’t been seen since, but has been rumoured to be ‘helping‘ authorities unwind his business Tomorrow Holdings. Using one of his companies to do secret Chinese state work isn’t beyond the realm of possibility

    Techno-optimism

    Theses on Techno-Optimism | LibrarianShipwreck 

    THE CCP’S NEXT CENTURY Expanding economic control, digital governance and national security | MERICS – (PDF). What is apparent is that China’s communist party is betting on techno-optimism. Technology and innovation becomes distinctly political, which explains everything from Huawei to politicians deciding which mathematics lecturers get tenure in Chinese universities.

    Technology

    It will be interesting to see how Khan’s appointment will lead to lasting change amongst ‘big tech’ companies – the FANGs (Facebook, Amazon, Netflix and Google), Apple and Microsoft – Tech antitrust pioneer Lina Khan will lead FTC, reports say – The Verge 

  • Fans + more news

    China is intensifying efforts to check the “chaotic” power of online celebrity fan clubs – Asian fans are something else, so this is not surprising. Asian Fans will spend a fortune on their favourite bands records. They will take out full page newspaper advertisements or billboards wishing their favourite artist happy birthday. In China, the party is always first, not pop stars. Fans will be clamped down on, unless they’re fans of Xi Jingping. More on what Asian fandom here.

    ‘Heavy’ versus ‘Light’ business philosophies in Chinese tech – Chinese Characteristics – really interesting idea to describe culture. Heavy is a business that relies on people to make to ‘make’ the product. TikTok would be heavy. Deepmind would be a light business. Heavy businesses tend to do soft innovation

    Chinese ecommerce site Shein hit with trademark disputes | Financial Times – “As long as they have the audience that they do, they’re going to determine that it’s worth their time and energy to move products as quickly as possibleeven if some of those products violate intellectual property norms.” – business as usual in Chia then (paywall)

    Farewell, Millennial Lifestyle Subsidy – The New York Times – Uber journeys subsidised by VC money. I was reminded of the ludicrously low prices of dot.com era e-tailing sites

    Hong Kong star Karen Mok comes under fire in China for wearing Dolce & Gabbana in music video | South China Morning PostThe studio of Hong Kong pop singer Karen Mok has been forced to issue an apology after she prompted controversy on Chinese social media for wearing Dolce & Gabbana in her latest music video. The brand has been seen in some quarters as anti-Chinese following a 2018 controversy over an advertisement that showed an Asian woman trying to eat pizza and spaghetti with chopsticks. The adverts were criticised by mainland audiences for “publicly insulting China” and the crisis escalated after an online leak of screenshots from a private conversation showed Stefano Gabbana, the brand’s co-founder, making insulting remarks about the country. Gabbana and the brand’s co-founder Domenico Dolce eventually issued a public apology. – how fragile is the Chinese collective ego? This makes China look weak.

    The Telegram Billionaire and His Dark Empire – DER SPIEGEL – interesting if dramatic profile of Telegram messaging platform

    Japan’s Perceptions of Otaku: Then and Now – The Tokusatsu Network – interesting change in media and consumer attitudes to otaku. More people self identify as otaku, so the media has had to change. More Japan related content here.

    Retail Could Have A Bigger Comeback Than Expected. Here’s Why. – Robb Report – interesting US estimates – the National Retail Federation revised up its annual outlook: It predicted that retail sales will now grow between 10.5 percent and 13.5 percent to the range of $4.44 trillion to $4.56 trillion. That compares with $4.02 trillion in retail sales last year

    Brown Thomas and Arnotts could be changing owners – I wouldn’t be surprised if LVMH’s DFS business didn’t bid for Brown Thomas. Ireland is too small a market (even with tourists) for single brand boutiques

    Wikipedia’s Surprising Power in Shaping Science: A New MIT Shows How Wikipedia Shapes Scientific Research | Open Culture 

  • Web response times & things this week

    Web response times

    I have been working with colleagues on a point of view that is impacted by web response times. During the research aspect of this work I came across this video by Jakob Nielsen which explained web response times really well.

    Web response time resources

    Ralph Bakshi

    I might have mentioned once or twice how I like Ralph Bakshi’s fantasy films: The Lord of The Rings, Wizards and Fire and Ice. Bakshi used rotoscoping in ways that other directors have never managed to provide a unique animation experience that modern technology can’t beat.

    Forging Through the Darkness talks about Bakshi’s career

    Bakshi was making his DIY career back before computers or social platforms. Watching this film and seeing Bakshi’s punk-like attitude makes your Tik-Tok efforts seem lame by comparison. Secondly, a lot of the early opportunities that Bakshi got in animation are no longer available as the work would have been outsourced to India, China, Taiwan or Vietnam.

    The second film places Bakshi’s role in the animation in terms of the parallel track it takes to the New Hollywood movement that came to the fore in the early 1970s and finished with Heaven’s Gate.

    I was watching Nausicaä Of The Valley Of The Wind with a friend over the weekend and saw some visual similarities to Bakshi’s Wizards. According to IMDB Nausicaä Of The Valley Of The Wind was produced in 1984, some seven years after Bakshi’s Wizards.

    Japan population decline and relationship with the city

    Open culture have an article on the ghost towns of Japan. While Tokyo feels as busy as ever. There are small towns and rural areas that have become depopulated.

    I love the video made of a man who has turned a school building that no longer has children into a hostel, café and jam space for bands.

    While we’re on Japan. The 2002 documentary Tokyo Noise looks at how different Japanese artists experience, understand, interact and are inspired by Tokyo. It also covers a diverse range of issues including robotics and Shintoism.

    More Japan related content here.

    Are you scared yet, human?

    Panorama ran a documentary that feels like Adam Curtis doing a programme for the BBC’s Horizon series that explores the area of machine learning. You can argue about the content of the film, but it has provided a base level of understanding on the area to the general public. Politicians watching this show will feel as if they are industry experts as the closing credits roll; instead of viewing it as a starting point for wider reading. I think that this might set the tone in terms of regulation for many years to come.

    It misses AI winters and the fact that the technology is only ‘smart’ in very narrow areas. For instance, understanding content and autonomous driving both have their stubborn problems. It misses the fact that what we see now is based on thinking coming out of Canadian academia in the 1980s, that hasn’t been moved on much further.

    https://youtu.be/P1VKB0u86Qs

    As cryptocurrency has shown there are physical limits to how much computing power that can be thrown at a machine learning problem.

    Technology is a threat in the hands of authoritarian regimes. A classic example of this is the relationship that the Nazis had with IBM.

    Finally, I will leave you with a nicely done public safety video coming out of Denmark about the need for wearing helmets when riding a vehicle (or a horse).

  • George Gilderism + more things

    George Gilderism

    An interesting debate on what I would term “George Gilderism” of the techno-utopia is just around the corner versus the concern that innovation is slowing. George Gilder is the author of Telecosm; which encapsulated techno-utopian optimism at its peak in the mid-1990s; just as the web was coming into its own. ‘George Gilderism’ has since been brought to issues such photo and video imaging through to a blockchain based web.

    I’ve been making my way slowly through The Rise and Fall of American Growth which makes a convincing argument against ‘George Gilderism’. Stewart Brand in his work The Whole Earth Discipline makes a tepid case for ‘George Gilderism’. Kevin Kelly’s What Technology Wants suggests that technological progress almost has a will to happen. And that will or technium as he puts it is running at increasing cadence which seems to counter the idea of slowing innovation. Kelly doesn’t make a compelling case for ‘George Gilderism’ either, technological progress brings its own problems. Innovation runs at different speeds at different times, in different fields.

    Here’s Intel executive Stacy Smith on what would have happened to the car industry if it had been able to reap the benefits of innovation in the same what the semiconductor field had:

    If you apply the same metric to something like gas mileage, it says you could drive to the sun from Earth on a single gallon of gas.’

    If there were a Moore’s Law in the car industry, you could drive to the sun on a gallon of gas – MarketWatch (April 1, 2017)

    Noah Smith makes the case for optimism here: Answering the Techno-Pessimists (complete) – Noahpinion and the Applied Divinity Studies blog makes the case for the great stagnation – Isolated Demands for Rigour in New Optimism | Applied Divinity Studies

    Finance

    The rise of crypto laundries: how criminals cash out of bitcoin | Financial Times – so it’s a threat to offshore financial industry? There are so many things wrong with cryptocurrencies, but this seems like an odd flaw to pick on.

    Share price ‘pop’ in US IPOs falls by half | Financial Times – this could be a good thing, as it shows that IPOs are closer to being optimally priced rather than management teams leaving a large amount of money on the table

    FMCG

    Nestlé document says majority of its food portfolio is unhealthy | Financial Times – they’re ok in moderation, but this will bring in a lot of shareholder pressure

    Ideas

    We Need More Public Space for Teen Girls – Bloomberg – “We had nothing to do and there was nowhere to go. So we’d go and hang out on the swings in the early evening and chat as the light slowly faded into dusk. It was better than sitting around at home.” – but why are spaces failing now where they didn’t in the past? I talked this through with a few friends of both genders who thought it odd. It sounded more like a law enforcement issue around public safety than a space issue. I could see an argument for a safe online space, for girls, boys and everyone in between – but that comes with its own complexity. I thought that the problem was that kids are the PlayStation generation or have their lives stuffed with activities by middle class parents.

    BUSINESS: Warren Buffett sinks climate measure, says world will adapt – www.eenews.net – completely missed this when it originally came out. On a related note I was listening to a podcast interview with Niall Ferguson promoting his book Doom and he mentioned that we have seen remarkably little volcanic activity over the past 200 years. When that picked up again, we could be dealing with global cooling. (This also explains why when I was a kid; the concern wasn’t global warming, but a new ice age). But even at that time, although the media missed it; the general consensus that carbon dioxide causing global warming was a bigger effect than short lived particles in the air reducing sun and causing global cooling. Even Richard Turco’s A Path Where No Man Thought which posited the idea of a nuclear winter has been proven wrong in subsequent analysis. There may be some cooling effect but not the kind of effect envisaged by massive nuclear conflicts.

    Xi Jinping on external propaganda and discursive power – China Neican 内参 – aka more and better Wolf Warrior. It was interested that this was misinterpreted by many people as a softening in tone by China. The reality is that the CPC views everything in terms of struggle, which is means their strategic approach is like a ratchet. It was interesting to read alongside the below article in The Spectator

    China is not as strong as it appears | The SpectatorThe truth is that China is not as strong as it appears. As the Stanford scholar Elizabeth Economy points out, the country spent $216 billion on domestic security in 2019 — three times its expenditure of a decade before, and even more than what it spends on the People’s Liberation Army. Yet if Beijing’s internal problems continue to get worse, it will fall back on nationalism as a source of legitimacy. This will not be a comfortable experience for the West. ‘Communist China is bad, Han nationalist China will be worse,’ – the party is already validated by Han nationalism and has been a good while, so this worst case scenario is already here.

    Intellectual property

    Maine man sues his company, claiming it allowed Chinese access to US trade secrets | War Is Boring

    Luxury

    Busan’s Rich Have Only Malls to Spend Money on – The Chosun Ilbo

    Marketing

    Miller Lite, New Balance team up on ‘dad shoe’ beer koozie | Marketing DiveThrough the Shoezie, Miller Lite is hoping to appeal to the middle-aged men who represent an important cohort of beer drinkers and those who embrace dad fashion, which has become a trend as consumers retro looks. New Balance’s 624 Trainer — the model on which the koozie is based — is referred to as the classic “Dad Shoe” in the announcement. DDB San Francisco organized a modeling session for the Shoezie in which dads were placed in typical dad scenarios, such as cleaning the garage and searing a steak. By combining these elements of dad culture, Miller Lite is taking a lighthearted, relatable approach to Father’s Day

    Modern brands have forgotten that good ad slogans work (rest and play) | Business | The TimesLloyds Banking Group, Pepsi and the food division of Marks & Spencer have brought some or all of their marketing in-house, partly as a cost-saving exercise. But partly, as Richard Warren, Lloyds’ head of marketing, claims: “No one can write in ad agencies any more.” Ouch. – So much here in factors causing this move. Relentless cost cutting has reduced agency talent bench, if you’re 40 you’re done. Agency focus on disruption and innovation over craft because of the media buying profits offered from online.

    Retailing

    How the Depop generation thinks | Vogue Business – so a lot of similarities with earlier generations at their age then. the Etsy acquisition of Depop is more about consolidating crafting and thrifting rather than a generational play per se.

    Tymbals – The edge @ ROI – The latest wonder to be rolled out of Nigel Scott’s RoboVC investment model. The DTC Dropship Arbitrage for evaluating the relative efficiency of eCommerce biz models

    Security

    Polish trial begins in Huawei-linked China espionage case | Reuters – Huawei, which fired Wang after his arrest but has helped finance his legal fees, told Reuters in a statement last month that its activities are “in accordance with the highest standards of transparency and adherence to laws and regulation.” – some interesting bits in the article. First of all, Huawei picking up a good deal of the legal fees for an employee that they ‘fired’. Secondly, Wang was interested in tapping of military optical fibres in Poland, which hints at technology theft and the depth of military and intelligence alliance between Russia and China

    Technology

    Huawei’s HarmonyOS: “Fake it till you make it” meets OS development | Ars Technica – All the evidence points to HarmonyOS being built on top of Android; but with Android mentions removed. Knowing Huawei they are probably violating GPL as well

    RISC vs. CISC Is the Wrong Lens for Comparing Modern x86, ARM CPUs – ExtremeTech

    Telecoms

    Bandwidth Boosts Could Help Unclog Space Communications | EE Times 

    Web of no web

    Killer drone ‘hunted down a human target’ without being told toThe March 2020 attack was in Libya and perpetrated by a Kargu-2 quadcopter drone produced by Turkish military tech company STM “during a conflict between Libyan government forces and a breakaway military faction led by Khalifa Haftar, commander of the Libyan National Army,” the Star reports, adding: “The Kargu-2 is fitted with an explosive charge and the drone can be directed at a target in a kamikaze attack, detonating on impact.” – At the start of my agency career, autonomous software agents would aid the consumer. I had a German dot com client called DealTime who had a Windows-only app for consumers. It would go out and find the best price on the web for items that they where interested in and keep an eye on those prices over time. Now we have Amazon and suicide drones.

  • Hydrogen & more stuff

    Max Fujita, head of European hydrogen fuel cells at Panasonic, discusses the importance of hydrogen technology. Hydrogen is the most widespread chemical element in the universe and could play a significant role in achieving zero net emission and other goals such as wind and geothermal power. Hydrogen is important for more environmentally friendly steel mills and foundries. It even offers a solution for the range anxiety caused by lithium ion battery cars.

    The Asia Society have a video on the story behind the Japan traditional craft revitalisation competition. If you read Monocle you will be well aware of Japan’s strength in traditional crafts, often within centuries old businesses. More Japan related content here.

    Interesting observations on culture and remote working. Interesting where they are talking about a culture crisis. For the past five years before the pandemic I saw company cultures changed as noise cancelling headphones went on and desks turned into long benches. This ironically damaged company culture. The pandemic shook up office space again, with the home office. I was quite fortunate as I had pretty much everything I needed after freelancing. But I did a lot of Zoom calls with people punched on the end of their bed. The range of views in this series of interviews shows that there will be wide mix of responses.

    Finally as a curry cup noodle fan, this next story appealed to me. Nissin (who make the iconic Cup Noodle) has a new strategy in the sustainability game by eliminating the “lid closing seal,” a thin strip of sellotape type material that holds your noodle cup closed while the ramen is cooking in boiling water. This very small change will save an estimated 33 tons of plastic waste per year produced by Nissin. Instead the lid will be held shut by two ‘ears’ on the lid film.