Category: media | 媒體 | 미디어 | メディア

It makes sense to start this category with warning. Marshall McLuhan was most famous for his insight – The medium is the message: it isn’t just the content of a media which matters, but the medium itself which most meaningfully changes the ways humans operate.

But McLuhan wasn’t an advocate of it, he saw dangers beneath the surface as this quote from his participation in the 1976 Canadian Forum shows.

“The violence that all electric media inflict in their users is that they are instantly invaded and deprived of their physical bodies and are merged in a network of extensions of their own nervous systems. As if this were not sufficient violence or invasion of individual rights, the elimination of the physical bodies of the electric media users also deprives them of the means of relating the program experience of their private, individual selves, even as instant involvement suppresses private identity. The loss of individual and personal meaning via the electronic media ensures a corresponding and reciprocal violence from those so deprived of their identities; for violence, whether spiritual or physical, is a quest for identity and the meaningful. The less identity, the more violence.”

McLuhan was concerned with the mass media, in particular the effect of television on society. Yet the content is atemporal. I am sure the warning would have fitted in with rock and roll singles during the 1950s or social media platforms today.

I am concerned not only changes in platforms and consumer behaviour but the interaction of those platforms with societal structures.

  • Hacks and Hackers notes

    I went to the Hacks and Hackers London presentations this evening host at the Institute of Directors and here is a summary of the notes that I made.

    Presenting at Hacks and Hackers this time was:

    • Simon Rogers
    • Kate Day

    Simon Rogers is ex-Guardian and Twitter. He talked about how Google uses Google Trends, combining it with third party data such as information from the likes of Associated Press. They build some nice visualisations around them. Most of the data that they used was basically the same data that consumers had access to through the Google Trends tool. Google seem to deliberately restrained in terms of the data that they could deploy on this, but they did work on tightening up and redefining regions from the way their internal data held it to the way it related to the real world.

    There was some nice work done that looked at associated search terms that came up by people who searched for US presidential candidate names. It reminded me of the work that Hunch did around consumer behaviour patterns and likely political beliefs – but less sophisticated. (Hunch was bought by eBay and eventually shut down).

    Kate Day talked about the launch of US site Politico in Europe. The business had a split business model with a B2B subscription offering that provided European Parliament intelligence. and a more conventional consumer advertising audience model which targeted people who were professionally interested in European parliamentary politics.

    From an editorial point of view stories which drove big peaks in traffic often brought in the wrong kind of audience who either wouldn’t be likely to return, or ‘get’ the content on offer.

    Targeting on social media was purely done through careful selection of the copywriting, which requires professional knowledge and a desire to self select as a ‘policy wonk’ rather than using Facebook or Twitter’s ad targeting mechanisms. In common with other subject areas regular coverage of a beat area matters to drive continued engagement. Politico has managed to get UK press scoops by showing up at all the press briefings in Brussels rather than following the British eurocrat events – this probably says a lot about the small size of teams that other national news outlets have operating there.

    More media related topics here.

  • With a VHS… + more things

    ‘I feel like my granddad with a VHS’: UK agency Gen Xers on Snapchat – Digiday – great headline, though I think that they would struggle just as hard with a VHS reciorder. Discover is showing interesting content

    Apple Watch sales: 2016 projection shows it’s gaining no traction | BGR – really interesting survey. I wonder if you would have got similar data 1 year after the launch of the Apple Watch II? I sold my Apple Watch II as the notifications weren’t nuanced enough and I didn’t find a killer app yet

    China’s New Conglomerates | The Financialist – nice summary of Alibaba and Tencent

    不带钱包在中国怎么度过24小时?结果让外国人惊呆了…… – CNN on WeChat

    Anticipating change – really nice strategic model

    Facebook Livemap – where Facebook streams are happening in real time

    Facebook Wants You to Post More About Yourself – Bloomberg – Facebook employees working on the problem have a term for this decline in intimacy: “context collapse.”

    From VW to HSBC, there’s a simple reason why so many CEOs fail to spot rogue behaviour | South China Morning Post – Responsibility is being dodged because those at the top insist they are suffering from information overload

    Cruz Campaign Abandons Cutting-Edge “Behavioral” Voter Targeting Tech, Say Sources | Fast Company | Business + Innovation – interesting that they moved away from pyschometric targeting

    Facebook Struggles to Stop Decline in ‘Original’ Sharing — The Information – 15 per cent drop in original sharing apparently

    Why All Printers Suck (Even the Best Ones) | The Wirecutter – so true. I use a basic laser printer

    Xiaomi now even have their own transformer! – Gizchina.com – smart tie in Xiaomi and Hasbro bonds with the consumer at an emotional level

    Moleskine ® – Smart Writing Set – interesting device, feels evolutionary from a technology point of view, not that it is a bad thing

    Huawei Struggles to Be Cool – Digits – WSJ – nice summary of Huawei’s fashion collabs. More Huawei related stuff here

    The 2016 State of Link Building Survey – Results & Analysis – Moz

    Panama Papers: Email Hackable via WordPress, Docs Hackable via Drupal – Wordfence

    Welcome to Thington – interesting translation layer and UI thrown over the smart home

    Saint Laurent deletes its entire Instagram feed | Dazed – how do you say cat fight?

    StarCom MediaVest and MYJAR online endorsements case – GOV.UK – clear labelling of promoted content online

    People are reportedly sharing fewer personal updates on Facebook | The Verge – not terribly surprising, changing norms around privacy, OTT messaging platforms and reduced utility which seems to be an inverse network effect

  • How the Panama Papers story broke online

    The Panama Papers are 2.6 TB worth of documents provided to German paper Sueddeutsche Zeitung by an anonymous source in August 2015. The documents cover 40 years of work by a Panamanian corporate law firm Mossack Fonseca on behalf of clients around the world.

    The documents detail corporate services provided to the rich and powerful around the world. The first stories from the data trove were published on April 3, 2016 with more expected by early May 2016.

    Many of the stories within the trove of information is likely to be never told. This is due to the vast volume of data provided. It would still need to be interpreted and mapped out into a story. That story would then need to go through legal review at a media outlet.
    Mentions by medium
    Looking at social media listening services we can see how the story rolled out online.

    Forums gave an early ‘canary in the coal mine’ for the story, a day before the story broke.  But it was Twitter that provided a massive accelerant. Twitter’s audience belies the platforms size versus Facebook. It is one of the few platforms that provides data like this for a price.

    The challenge for Twitter is monetising the power that they have in a way that will satisfy shareholders.
    Mentions over time
    Mentions over time

    It was clear that the mainstream media was needed as a catalyst to drive the story. Both the mainstream media and Twitter share the same monetisation problem.

    A secondary effect of the Panama Papers story was the way the story cemented Edward Snowden’s place as a media brand. His media brand specialises in privacy and transparency – he was the most retweeted commentator in the first 24 hours of the story being out there.
    The story in one tweet
    Understanding the retweeters
    About me
    More on Slideshare. I also analysed the VS250 crisis and got some lessons from the data.

  • Online ad and tech data points

    Over time, I pulled together online ad and tech data points. It happened because I have had to compile data and visualise it based on desk and primary research. I thought that these slides may be of use to other people. So I have compiled them here. As I have time, I will try to update them with new data.

    There are here as JPGs and as a presentation on SlideShare which I have linked to at the bottom of the presentation.

    I decided to take a macro view looking at major email and OTT messaging platforms using monthly active users as a measure of adoption. This took a long slog of time to do as I had to go back and trawl quoted MAU (monthly active user) numbers from the dawn of the internet for people like Hotmail and Yahoo!. The numbers came from a wide range of sources.

    What’s interesting in this graph is how the internet dot.com time felt like a rocket ship, yet saw a gentle rise in user numbers in comparison to later smartphone based services like WhatsApp, WeChat et al. Google didn’t manage to cash in as big despite owning Android, but instead acted as a spring board for new players.

    Communications service adoption (active users)

    Brandwatch had a set of snapshot numbers that are rather different to the ones I had from my research

    Platform numbers snapshot

    The IPA Databank is an amazing source of quality planning information and work around the optimum number of channels in advertising campaign. The data is in sharp contrast to the 300+ channels that Machine Zone’s CMO Gabe Leydon claims that they work with to have an optimal communications mix.

    Optimum number of advertising channels

    My former boss Salim Mitha used to constantly go on about how online was underspent in comparison to the amount of consumer attention that it received. More up to date data shows that its channels like OOH (out of home) and radio which are currently underspend with online rapidly coming to parity between time spent and percentage of advertising budget spent.

    Audience time spent vs. advertising spend share

    Of course audience spend does not take into account the context under which the audience experiences the brand.

    I also have additional information on the health of the media industry and adoption of wearables in the statistics attached. More on consumer behaviour here.

  • Friendly foxes + more things

    Friendly foxes pull in tourists to give Tohoku region a boost – AJW by The Asahi Shimbun – interesting that Tohoku’s friendly foxes awareness is word-of-mouth driven across so many different cultures. More Japan related posts here.

    Avicii Has Announced His Retirement – Magnetic Magazine – probably makes sense when you look at the current state of SFX. I suspect Avicii will still produce under one alias or another

    HKTB taps influencers to discover hidden gems in Hong Kong | Marketing Interactive – interesting passion-led campaign

    RuTracker to Bypass Web Blockade With IM Delivered Torrents – TorrentFreak – using a bot system to deliver torrents in Telegram messenger

    Mouse Movements Could Identify Tor Users’ Real IP Address | Greycoder – not terribly surprising given that back in WWII, radio operators were identifiable by their morse code key style

    Instagram Users Are Losing It over the Company’s Impending Switch | Vanity Fair – they’ve seen how algorithmic models have nuked influence in favour of brand advertising

    AP Investigation: How con man used China to launder millions – Law enforcement has not globalized as fast as crime, and the legal firewall that surrounds China has added to its appeal as a money-laundering hub. 

    Chinese authorities generally have done little to help Western companies defrauded in Chikli-style scams recover their money, according to European intelligence documents reviewed by the AP. 

    The U.S. State Department, in a report this month, reproached China for lackluster performance on money-laundering investigations. 

    “China has not cooperated sufficiently on financial investigations and does not provide adequate responses to requests for financial investigation information,” the State Department wrote.

    Xiaomi Exec: ‘We’re Playing a Completely Different Game’ | TIME – ‘we’re in the business of getting internet users’ -hmm sounds familar

    The next big thing in phones may not be a phone | VentureBeat  – “Everything in the phone industry now is incremental: slightly faster, slightly bigger, slightly more storage or better resolution,” said Christian Lindholm, inventor of the easy text-messaging keyboards in old Nokia phones that made them the best-selling mobile devices of all time – lumpy innovation

    How to Transfer Your Notes from Evernote to Apple Notes | Lifehacker –  this article and Microsoft’s migration path for Evernote users gives me a good idea of how in trouble Evernote must mean

    Cultural differences in responses to real-life and hypothetical trolley problems by Gold, Colman and Pulford – the trolley problem is whether you allow 5 people to die on a tram or divert it with a switch and only kill one person instead. Ordinary British people will pull a switch between 63 and 91% of the time but Chinese people would do so between 33% and 71% of the time. Chinese decision making seems to be based on belief in fate (PDF)