Category: telecoms | 電信 | 통신 | テレコム

I thought about telecoms as a way to talk about communications networks that were not wireless. These networks could be traditional POTS (plain old telecoms systems), packet switched networks including ethernet or some hybrid of the two.

I started my agency career working during the dot com era. What was happening in the broader technology space was one wave of technology cresting, while another one rose.

In the cresting space was:

Enterprise software (supply chain software, financial systems, database software, middleware software tools).

NIC cards (network interface cards, a way of getting your computer to be able to communicate with an ethernet network. It was a little circuit board that connected on to the mother board and allowed.

Mainframe and  mini-computers. It was around about this time that company owned data centres peaked.

In the rising wave was:

Servers –

  1. Unix servers and workstation grade computers were what hosted the first generation of websites. Names that did particularly well were Sun Microsystems (now part of Oracle) and Silicon Graphics Inc. (SGI). Sun Microsystems ran everything from investment banking models to telecoms billing systems. It’s hardware and software made great web servers. SGI was facing a crisis in its core market of 3D modelling due to Moore’s Law, but its operating systems was still very powerful. They managed to get some work as servers because people had them around in creative agencies.
  2. You also had a new range of servers on the low end. A mix of new suppliers like Cobalt Networks and VA Linux, together with existing companies like Dell who were offering Linux and Windows web servers that were really repackaged local area network file servers.

Enterprise information management software. The web posted its own problems for content management and publishing and companies like Captiva and Open Text rushed in to plug the gap.

Traditional vendors like HP and IBM rushed into provide a mix of software and hardware based solutions including e-business by IBM, which morphed into ‘Smarter Planet’

Telecoms companies – two things happened.

  1. Phone services were deregulated opening up former state owned incumbents to competition in fixed line and mobile telephony
  2. Data services really started to take off. Multinational companies like Shell looked to have a global data network for routing their calls over, so in many respects they looked like their own telecoms company. Then those data networks started to become of interest to the nascent internet providers as well. Mobile data started to gain traction around about the time of the dot com bust

So it made sense that I started to think about telecoms in a wide but wired sense, as it even impacts wireless as a backhaul infrastructure. Whether this is wi-fi into your home router or a 5G wireless network connecting to a fibre optic core network.

  • Ukraine

    Its really hard to get your head around the situation playing out in Ukraine. One of the best set of videos that I have seen to try and make sense of what’s going on in Ukraine is done by Chris Cappy. He admits in the last video that his jocular tone is a way of dealing with the horror of it all and his analysis seems to be on point. I have embedded his Ukraine related videos here:

    Beyond the horror playing out with Russia’s invasion of Ukraine; what will be some of the global impact of the Russian invasion of Ukraine?

    I have put down some thoughts on the effects of Russia’s invasion of Ukraine into three buckets:

    • Short term effects
    • Medium term effects
    • Long term effects
    Ukraine

    Short term effects

    Bread riots and inflation

    The invasion of Ukraine will disrupt the country’s wheat harvest. Ukraine is responsible for 10% of all global wheat production and is a major exporter.

    Developing world consumers are already suffering from the rise in food prices. This might be felt especially hard in the Middle East, where the price of bread is often subsidised by the government to help prevent riots. It was one of the factors that drove the ousting of former Egyptian president President Hosni Murbarak as part of the Arab spring series of movements.

    There have been past bread riots in other countries like Algeria and Jordan at a time of massive civil disturbances. One of the first impacts of Russian actions in Ukraine may play out with disturbances in the developing world.

    Russia is also a wheat exporter, but ironically won’t benefit from the price rise due to long term contracts that it has with China. China previously leased land responsible for 5 percent of wheat production in Ukraine. China had also invested in Ukrainian pork farms.

    Oil and gas

    The impact on global oil and gas prices has been immediate. Oil prices had been high anyway as the oil industry ramped up and tried to match post-COVID shock supply chains struggle to get back in sync. Sanctions on Russian oil have been implemented by oil traders faster than western governments have implemented them. Taking Russia out as a supplier is likely to drive western customers in a number of directions in the medium and long term. In the short term we may have power and heating shortages. Russia currently doesn’t have pipeline capacity to ship oil and gas to China in the kind of volumes that would compensate for reduced Western demand. So you might see some of that oil being shipped in sanctions busting tankers, again the challenge would be finding ‘ghost boats’ that have capacity.

    Western inflation versus China inflation

    China has probably worked out the calculus of products that it loses in the short term, versus long term products from Russia as a pariah state at below global prices as Russia won’t have a choice. So we can expect China to benefit from lower inflation inputs than other countries in the short to medium term. It will be inputs from oil and gas to wheat or titanium foam. This gives some Chinese businesses a comparative advantage versus their competitors, particularly western countries.

    Western European concerns about energy, particularly running into winter are acute and energy transformation to lower carbon options will take time.

    Russian inflation

    The rouble has dropped in value by 30 percent as soon as sanctions went in. So one would think that the effect on inflation would be immediate. But you also have multinational companies withdrawing from Russia. In the short term, many products from fast moving consumer goods to clothing and home furnishings will quickly no longer be available. Even smartphone sales of Chinese brand smartphones have plummeted, which gives you and idea of what western sanctions don’t do, the plummeting rouble will do instead.

    Many of these multinational companies will no longer be manufacturing in Russia either, which will create a decrease in both supply and demand. So the impact on short term inflation may take a while to become clear. It is likely to impact unemployment as well.

    Russian banks and the central bank are extremely capital constrained which will not only affect monetary policy but providing sufficient credit to keep businesses going. What you will see is a brain drain of the educated and the talented as they don’t really have a future at home. Which is why Russian’s have been paying €9,000 for a railway ticket from St Petersburg to Helsinki. Talented Ukrainians are either engaged fighting the Russian army in Ukraine, are internally displaced in western Ukraine or have already left the country.

    If Russia goes to martial law then all bets are off in terms of financial damage because that would likely be the least of government’s concerns in terms of maintaining other aspects of control.

    Medium term effects

    CHIPS Act & strategic capability

    The US has looked to promote domestic semiconductor manufacturing through government investment. However inert neon and krypton gas, which is used in the semiconductor manufacturing process is supplied by Ukraine. Russia and the Ukraine were responsible for half of all global production of these gases. This will impact US national security and development of semiconductor manufacturing as a strategic capability.

    Neon mirrors shortages of critical materials for western countries that will impact high technologies and engineering using performance materials. Western countries will have to think about how they update their own strategic capacity to make these materials. This covers a wide swathe of materials including:

    • Lithium – something that Ukraine has large deposits of
    • Industrial and jewellery grade diamonds.
    • Uranium
    • Titanium foam. Titanium foam is the raw material that titanium alloys are made from. Currently two out of the top three producers are China and Russia. Given what has happened with Russia, the risk calculus will change around China.

    There has been a steady tempo of voices on the need to have strategic capability in critical areas like lithium and rare earth metals. This will likely be mirrored by China with its five year plans. The degrees of will to achieve strategic independence will dictate the amount of time that it takes to implement.

    Innovation

    Being cut off from western capability will place two problems on Russian innovation:

    • Access has been cut off to critical resources. Yandex has already expressed concern on how this will affect their business.
    • Over time, access will be reestablished through extraordinary means, but will incur additional costs. So Russian innovators might be able to acquire foreign critical materials with enough money. These will have to be funnelled through front companies in third countries in places like China and the Middle East. This is effectively a tax on Russian innovation.

    Russia has some semiconductor capability, but it is way behind modern manufacturing, so it relies on foreign manufacture.

    This all means Russia will be an ideal market for Chinese vendors. Huawei has already been helping Russia with their networking and information security needs. Other Chinese vendors will end up dominating other aspects of Russian technology from automation to smartphone apps. Over time Russia will fall behind and end up being a supplier of raw materials and source of skilled labour for Chinese enterprises. Having a Russian version of WeChat and Weibo with similar censorship would be attractive to the Russian government.

    Russia is already behind in semiconductor manufacture, but it might be helped by China’s similarly sanctioned semiconductor companies. Russia has been trying to get self sufficient in products like computer servers, but Chinese chips will be seriously behind the chips that they’ve already had made in Taiwan.

    Russia will probably do everything that it can to shield its defence industry from impact. Not only in support of its policy aims, but its one of the few value add sectors where Russia is a peer with China. Otherwise post-Ukraine, Russia’s negotiating position with China would be more akin to China’s relationship with sub-Saharan African countries or Sri Lanka.

    Maintenance

    Most of the civilian Russian aircraft fleet is of Boeing and or Airbus aircraft. The only access to maintenance parts will be the ones that they have on the shelves. Over time Russia might be able to reverse engineer and manufacture at least some parts. Electronics may prove harder. However Russian aircraft no longer have the amount of destinations that they can fly to with passengers or air freight, so they can likely cannibalise much of the fleet for spare parts. And since the majority of the aircraft are leased from Irish companies, there will be little blow-back that the Russian government would be bothered about at the moment.

    Maintenance will also need to be done on trains and the railway network, oil and gas extraction equipment, manufacturing production lines and even hospital medical equipment. A similar mend and make do approach will likely be needed for all these sectors, which will slow down economic activity and make it harder to climb out of recession.

    Rebuilding

    If the second Chechen war is anything to go by, rebuilding Ukraine will be a very costly endeavour that will need to be bankrolled by either Russia or the west. As the west found out in Iraq, winning the war is the easiest and cheapest part. Rebuilding and trying to a puppet government in power with an insurgency funded by western citizen direct contributions and government funding could be a real challenge. As would trying to integrate Ukraine into Russia. Even the most draconian of measures have a high financial cost as well as societal and moral related issues.

    Footage has also indicated that Russia will need to rebuild its military apparatus. The tyres were rotting off Russian and Belorussian vehicles for the want to proper care and maintenance programmes. In preparation of a future conflict with NATO, or further down the line China, Russia couldn’t afford to take those kind of losses. Wars are a shop window for the defence industries and this won’t be doing any favours for foreign sales of Russian armed vehicles, anti-aircraft systems or aircraft.

    The performance of equipment in Ukraine is in sharp contrast to the veneer of professionalism and technical excellence shown by Russian forces operating in support of, and on the ground in Syria.

    Russia will need to replenish ammunition supplies, maintain or replace artillery barrels and replenish field rations. Word will get around about the poor state of field rations. It will need to revamp its approach to logistics and supply chain management because everything that I listed was entirely preventable. All of this rebuilding will be challenging if Russia faces a sustained insurgency. China spends more on internal security than it spends on external facing military. NATO estimates that Russia would need to have a minimum 400,000 soldiers to maintain control of Ukraine. If Russia followed the same density of soldiers to population that it had in Chechnya, it would need 4 million soldiers.

    There are some terrible options to consider:

    Cull a proportion of the population, Russia is already a pariah state after all. Ignoring for morality of this for a moment which would be a huge issue in Russia, we know that this would represent tremendous logistical challenges as it did for Nazi Germany. But former Russian leaders, notably Josef Stalin killed a lot of Ukrainians including starving many of them to death and Mr Putin has proved himself to be a student of history

    • Internal exile. Stalin exiled the Cossack community of Crimea to Siberia. It decimated social cohesion and the ramifications of this exile is still felt by the Cossacks. Russia could do this to portions of the Ukrainian people. This would present a logistical challenge and an economic burden on Russia. If Russia thinks that sanctions are bad now, either of these two options would make current economic decline sound like paradise.
    • Paying for rebuilding will be challenging, if Russia manages to hold Ukraine, it might be able to exploit its rich natural resources like lithium deposits. But these will be sold at a considerable discount to the likes of China or India. We are unlikely to see Russia as a serious player in the lithium ion battery market.

    Russian recession

    When you take jobs, economic activity and capital flow out of an economy a recession will be inevitable. Many of the jobs that Russia will lose will be in middle class sectors including management, banking, the professions and business services. No matter what these companies do to try and mitigate the impact on their former staff, the impact will be felt economically in Russia.

    Add to that the obliterated economy in Ukraine that might be dragging Russia down even further.

    Over the longer term Russia will be selling their export products at a discount due to fewer customers and a more expensive route to market. So it will be harder for Russia to climb out of recession.

    Reshaping of supply chains

    Russian oil and gas has previously focused predominantly on selling oil and gas to Europe and Turkey and will be covered with sanctions. It will take a while to make alternative pipeline capacity to go east to China. Previously Russia has made use of foreign LPG terminals. Presumably these will cut access to transport by sea for Russia. Liquified natural gas tankers are expensive and Russia’s largest domestic LPG terminal is on the wrong side of the world, just down from St Petersburg on the Gulf of Finland. This would be the equivalent of drinking a venti mug of coffee with a teaspoon.

    Russia has been experimenting with shipping some LPG by train to Northeastern China. In terms of helping finance future projects, China isn’t likely to fund LPG projects that would give Russia to foreign markets other than itself. This would be one of the first areas where we see Russia clearly as the junior geopolitical partner beholden to China. So a gas pipeline to China is likely to be the preferred route to market.

    Russia is in a slightly better position with oil. its easier to ship by sea and for the right price, Russia could find customers beyond China.

    Consumer sanctions busting

    Russia will have already started thinking about sanctions busting, but doing this in a big way will take time, money and planning. At a consumer level, Russians will be looking to safeguard wealth through portable assets that are liquid, or can be easily made liquid. This means foreign currency, crypto-wallets, luxury watches, diamonds and precious stones. There has already been a run on the rouble at Russian banks as citizens look to obtain foreign currency and Russia has implemented capital controls on people leaving the country.

    Cybercrime

    It’s only a matter of time for Russia to tap its cyber criminal community and state hackers to come up with a source of foreign currency to help the Kremlin. These will be more capable than what North Korean state hackers have historically being doing. Ransomware payments will likely come over cryptocurrency. The problem with cryptocurrency is that the exchanges are becoming increasingly centralised, so criminals will be playing cat and mouse with the likes of Binance. The cryptocurrency sector in Hong Kong may be more fruitful. The COVID quarantine situation and regulatory uncertainty in Hong Kong won’t deter Russians keen to launder crypto into foreign currency and access to the global financial system.

    Finance

    Russia will try to get around foreign payments through a number of ways. Asianometry have done a really good exploration of this topic and I figure that you could do with a video break in this dystopian discussion of Russia and Ukraine. We have seen Russian banking systems sign up with Union Pay, which has limited acceptance in the west (usually big department stores that rely on the Chinese tourist trade like Selfridges in London and Brown Thomas in Dublin).

    Long term effects

    At the moment there isn’t a clear off-ramp for sanctions against Russia. One might see softening of sanctions in the developing world, for Russian products at the right price. The longer that sanctions remain, the harder it will be for Russia to regain its global economic standing once they are lifted. Russia hasn’t been a trusted partner at the best of times due to systemic corruption. Systemic corruption will be further fuelled as the country falls under Chinese influence, there won’t be a need to meet ESG driven checks and balances. It will face sustained cynicism in the west with regards its motives and will increasingly become less relevant.

    In addition it will be locked into draconian financial deals with China which would make it harder to kick start the Russian economy. Globalisation will have created alternatives for its higher value goods, so will need to rely its commodities. It will be a third line supplier for strategic materials like industrial diamonds, uranium or titanium because of the trust deficit.

    Russia declining, China rising

    Russia is already struggling for relevance in the Russian Far East. The economic gravity is moving away from Russia towards China. Chinese companies are leasing farm land and forestry. Russian financial distress will encourage this trend much faster. The Russian Far East is part of an ‘unfair treaty’ between Russia and China during the 19th century. While China tries to keep a lid on the discussion about this, it is on the radar of Chinese nationalists. The question of Russian sovereignty will come up at some point and Russia won’t be able to secure any foreign support.

    China will be Russia’s banker of last resort and given that the yuan isn’t transferrable, Russia won’t be able too disconnect at a later date. China will use favourable pricing to get hold of Russian resources, Russian expertise and privileged market access. All of this will come at the expense of Russian businesses, entrepreneurs and the Russian taxpayer.

    Russia will have been cleared off the map for sporting events, an area that China attaches great importance to for national pride.

    The fall against China will transform the China-Russia relationship in a coercive way, similar to what we have seen China do with African countries.

    Sanctions busting

    Taking apartheid era South Africa as an example. South Africa was able to buy arms from East Germany, despite the communist state’s support of the ANC. Chinese arms were purchased by South Africa and used to equip their allies fighting in Angola. If the price is right, Russian arms will still be sold abroad. We know that North Korea has serviced and refurbished Soviet-era equipment like T-55 tanks for a long time and Iranian arms pop up across the developing world including medium range missiles and drones. So there will be customers there for Russia, at the right price. What we might end up seeing is that Chinese arms are seen as ‘more premium’ due to superior technology. Russian private military contractors will be used to earn foreign currency, wherever there is money on the table.

    We can expect Russia to be able to obtain at least some material that it considers to be vital to its needs and there will be some strange bedfellows involved. This might be through convoluted and more expensive means. Countries that fully supported Russia in the UN are pariah states anyway, so they would be of limited use as conduits. But they are likely to be customers for Russian exports. For instance, North Korea could be enjoying more oil at a lower price, if the rail link across the Russian border would be able to handle a long tanker train. Or if Russian ‘ghost tankers’ manage to do transhipment.

    So they may use third parties countries that abstained from the UN motion

    • Algeria, Equatorial Guinea and Iraq. Russia presents an arbitrage opportunity for these countries. If Russia is desperate for foreign currency reserves, these countries could buy Russian oil at less than their own cost of production. Perform an offshore ship-to-ship transfer or fake paperwork for a full tanker and sell Russian oil as their own. Russia would be losing money this way but it offers an opportunity to get hold of foreign currency.
    • China is going to be Russia’s leading economic and development partner. This is likely the key conduit for foreign products into Russia. However, where China is restricted in key areas such as technology, Russia will need to look further afield.
    • Bangladesh and Pakistan. Pakistan has a lot of experience in sanctions busting and used to build their nuclear weapons programme over the past number of decades. It also has an ambivalent relationship with western countries, although its tight relationship with China might make its willingness to help Russia have limits.
    • Bangladesh and Pakistan are the number two and number three countries in ship breaking. When Russia needs ‘ghost tankers’, being able to buy ships that are due to be scrapped will be the easiest way of doing this. Having ships pirated in the straits of Malacca by corrupt Indonesian military or Filipino Islamic terrorist groups would be a higher risk, less reliable source of ‘ghost tankers’. If Russia wants to sell oil or arms, it will need access to shipping. Ghost ships are already estimated to represent about 10 percent of global oil tanker capacity. Prices have already been rising for older ships due to be scrapped prior to the Ukraine invasion as the demand for ‘ghost ships’ had increased.
    • South Africa and India. India and South Africa are long-time partners of Russia in the diamond trade and would be likely called upon to help Russia get its diamonds on the global market. India is responsible for most of the diamonds cut globally. Its diamond businesses also have a crisis of credit. Both South Africa and India are part of the Kimberley Process. Both of these factors make them ideal countries to launder Russian diamonds through if the price is right.

    The United Arab Emirates is in a unique position. It is an established Russian trading partner with an established Russian community and the kind of financial sector infrastructure to help build an offshore shell game to hide Russian sanctions busting. It has many of the benefits of London in terms of expertise, but none of the ESG related problems that ‘Londongrad‘ now has due to the invasion of Ukraine.

    Cultural impact

    Russia feels that it is linked culturally much more closely to the west in terms of music, literature and even sports. This will be unprecedented, even during the cold war, there were cultural and sports exchanges. Being cut off from these exchanges had a huge impact on apartheid-era South Africa. It is likely to impact how Russia sees itself, the sense of isolation due to its pariah status will be palpable. I can’t see Russia pivoting to China in those areas, they have too little in common from a cultural perspective.

    The rich and powerful who enjoy a global cosmopolitan lifestyle will feel this impact in a very acute way, the middle classes will also feel the impact but will be equally concerned with their reduced financial status.

  • Ghost ships + more news

    Ghost ships tankering black market oil to and from sanctioned countries around the world

    Tanker companies warn of rise in armada of ghost ships | Financial Times – older ships are being bought and then used for sanctions running as these ghost ships. Ghost ships have safety implications due to their age. Given that these ghost ships are operated on the down low, they won’t have the same maintenance and you don’t know how their sailors are treated. What’s also interesting is the economic data implied by the ghost ships. Looking at this article black market oil (excluding pirate ships stolen in places like the Straits of Malacca) shipped by the ghost ships fleet is running at about 10 percent of all oil consumed worldwide. The fleet of ghost ships must have suddenly increased if the supply of ships being sent to be scrapped has dropped in the way it has. How have the operators of ghost ships managed to short circuit the ship breaking business? How are the ghost ships avoiding the world’s largest navies and surveillance networks? Will the number of ghost ships continue to grow?

    Here’s a picture of Chinese tanker vessel, just to give you an appreciation of how big each of the ghost ships must be.

    Chinese Oil Tanker

    China

    The myth of Chinese supremacy – UnHerd 

    China’s Self-Defeating Economic Statecraft | Foreign AffairsObservers routinely worry that by throwing around its ever-growing economic weight, the country is managing to buy goodwill and influence. During the COVID-19 pandemic, Beijing has exploited its dominance of manufacturing supply chains to win favor by donating masks and now vaccines to foreign countries. And it has long used unfair state subsidies to tilt the playing field in favor of Chinese companies. – the lesson that China seems to take away is that bullying works. Until China sees that bullying doesn’t work it won’t listen

    Enemies of My Enemy | Foreign AffairsThe strongest orders in modern history—from Westphalia in the seventeenth century to the liberal international order in the twentieth—were not inclusive organizations working for the greater good of humanity. Rather, they were alliances built by great powers to wage security competition against their main rivals. Fear and loathing of a shared enemy, not enlightened calls to make the world a better place, brought these orders together. Progress on transnational issues, when achieved, emerged largely as a byproduct of hardheaded security cooperation. That cooperation usually lasted only as long as a common threat remained both present and manageable. When that threat dissipated or grew too large, the orders collapsed. Today, the liberal order is fraying for many reasons, but the underlying cause is that the threat it was originally designed to defeat—Soviet communism—disappeared three decades ago. None of the proposed replacements to the current order have stuck because there hasn’t been a threat scary or vivid enough to compel sustained cooperation among the key players – until now China’s belligerence in East Asia and wider

    What Does Yahoo’s Recent China Exit Mean for American Companies? / Digital Information World

    Consumer behaviour

    Why the experts are losing – UnHerd 

    ‘Lying flat’: Why some Chinese are putting work second – BBC Newsthere are young rural migrants in Beijing or Shanghai, who now realise “how far behind they are, in terms of being able to make enough money to buy a house, or compete with the city kids who grew up speaking English and wearing sophisticated clothing”. Dr Johnston explains some of this group may now be thinking of returning to their home towns and taking lower-paid jobs instead to be with their families. On the other side, there are the children of richer, successful parents who are not “as hungry as the super-achieving kids from poorer families”. Dr Johnston thinks China’s so-called “tiger” culture is an added barrier, where parents feel under intense pressure to help their child achieve, that school on its own is not enough

    How Chinese Nationalism Hit Nike, Adidas After Western Brand Boycotts | Bloomberg – makes sense to pay less attention to these consumers and be less beholden to their needs. This is multi-sectoral with it already playing out in FMCG sectors

    The Pandemic Changed Youth Culture in the Asia Pacific – What Does that Mean for Brands?“proactively making fundamental life changes to shape a new future in a post-pandemic world which will never be the same again,” says Vice Media. ‘The Next Chapter – Re-Emergence’ is the latest from VICE Media Group’s ongoing series of youth culture tracking studies which monitors behavioural change to forecast the future of culture. The online quantitative study of 1,740 Gen Z and Millenials was conducted via VICE, Refinery29, i-D websites and social channels in Australia, India, China, Japan, Korea, Singapore, Indonesia, Malaysia, Philippines, Thailand and Vietnam. – it looks like they expect to change how they work. If that means greater balance it might go down badly with Chinese and Vietnamese authorities who would be concerned that this looked like ‘lying down’

    America Is Focusing on the Wrong Enemy by Brahma Chellaney – Project Syndicate

    The Metaverse Might Have a Serious Sexual Harassment Problem / Digital Information World

    Culture

    The Paris Review – Ray Bradbury’s Unpublished Essay, “The Pomegranate Architect”

    Design

    EU is preparing to legalize a single port for smartphones and other gadgets 

    Economics

    Pandemic triggers exodus of older people from UK workforce | Financial Times – interesting that businesses aren’t adapting to these new dynamics in the workforce, much of what is in the article is also echoes in this US IBM case. IBM Execs Call Older Workers ‘Dinobabies’ in Age Bias LawsuitInternal emails show IBM executives calling older workers “dinobabies” and discussing plans to make them “an extinct species,” according to a Friday filing in an ongoing age discrimination lawsuit against the company. The documents were submitted as evidence of IBM’s efforts “to oust older employees from its workforce,” and replace them with millennial workers, the plaintiff alleged. It’s the latest development in a legal battle that first began in 2018, when former employees sued IBM after the company fired tens of thousands of workers over 40-years-old. One high-ranking executive, whose name was redacted from the lawsuit, said IBM had a “dated maternal workforce.” “This is what must change,” the email continues, per the filing. “They really don’t understand social or engagement. Not digital natives. A real threat for us.”

    Used Car Prices Are Now Up 40 Percent From Just A Year Ago 

    Which London-listed Russian firms could be hit by sanctions? | Russia | The GuardianUnder the most extreme scenario, companies operating in the UK, US or EU – including most of the world’s major financial institutions – could be forbidden from any transactions with sanctioned entities. That could mean the indefinite suspension of their shares, and an inability to issue new debt or shares in London. Asked whether the UK was likely to impose sanctions that would damage the interests of big British companies, Bernardine Adkins, a partner at the London law firm Gowling WLG, said: “I’ll believe it when I see it.” “The modern way of sanctions tends to be very focused, and they’re not sweeping to hurt the economy,” she added.

    Apple: Thief | No Mercy / No Malice – interesting perspectives on what a trillion dollar turnover looks like

    Finance

    When you count users instead of dollars, the NFT world is tiny | Financial Times and more on cryptocurrencies here as well: DSHR’s Blog: EE380 Talk 

    Hong Kong

    Norton Rose directs Hong Kong office to make China pivot | Financial TimesNorton Rose, whose biggest clients include HSBC and AIG, is the latest international business to reconsider its Hong Kong strategy. Both the Mandarin Oriental hotel group and Pernod Ricard have asked executives to move temporarily out of Hong Kong in response to strict pandemic restrictions. Bank of America is reviewing whether to relocate some of its staff to Singapore. The head of a large recruitment consultancy in Hong Kong said similar changes were happening at other global companies. “As expats retire they are most likely to be replaced by Mandarin-speaking people,” he said. “The old set-up of having a local team who speak Mandarin doing the deal, but the guy at the top is white, that will change across the board.” – Hong Kong refocusing on being just another city in China – Chinese banks’ Hong Kong ranks on track to outnumber global rivals | Financial Times

    Next China: Hong Kong Elections Uncertain as Covid Crisis Spirals – Bloombergthere was little surprise this week when Tam Yiu-chung, Hong Kong’s sole representative member of China’s top legislative body, suggested postponing the election. His logic was simple: Some of those who might run will be too busy dealing with the outbreak to campaign. If more voices begin jumping in with the same line, a delay could very quickly become fait accompli. – way before COVID got out of control there were no candidates putting themselves out there. Even self publicist CY Leung hadn’t throw his hat in the ring

    Innovation

    How France’s Largest Semiconductor Company Got Nationalized in Plain Sight

    An Apple Patent Reveals more work on a Folded Camera Lens that will advance Zoom Capabilities for iPhones – Patently Apple 

    Japan

    Denso joins TSMC’s Japanese wafer fab club eeNews Europe | EE News Europe – I can understand the strong imperative of Japanese supply chains being managed domestically

    Mos Burger mascot retires to make way for new character in Japan | SoraNews24 -Japan News – Mos Burger changes mascot. Interesting that they are changing rather than getting rid of a mascot as a fluent device

    Is Japan’s “Hai, Cheese!” photo culture becoming obsolete? | SoraNews24 -Japan News

    Korea

    Why Are Luxury Labels Cheaper Online? – The Chosun Ilbo (English Edition): Daily News from Korea – Business > BusinessAccording to Statistics Korea, purchases through overseas online retailers last year surpassed W5 trillion for the first time ever and surged 26.4 percent compared to 2020. Clothing and accessories accounted for W2 trillion of the total. The Korea Consumer Agency said a survey last year showed consumers here believe products are around 25 percent cheaper from foreign online retailers than in Korea. Yet importers insist they have no choice but to slap huge margins on goods due to high operating costs as well as tariffs and delivery fees. One staffer with a major importer said, “Department stores charge 20 to 30 percent in fees to sell our products, plus we have to cover advertising and store overheads.” But industry insiders say big businesses and department stores in Korea compete fiercely for exclusive import deals with foreign luxury brands, which ends up costing them a lot of money. They end up agreeing to unrealistic volumes and expensive advertising to bring in popular luxury brands and pass the cost on to the customer. Another reason is simply that demand seems insatiable, so people will pay whatever is asked. The head of a foreign luxury brand’s Korean branch said, “The market is changing in Korea and China where the more expensive products are, the higher the demand is. For instance, handbags must cost at least W9 million and coats more than W4 million to be considered a ‘luxury’ product. That means lower-tier brand prices are also rising.” 

    Axios Login – 1 big thing: Both sides gear up for tech antitrust showdown – bipartisan approaches to big tech are very different. Both believe that antitrust regulation is needed, but to solve very different problems.

    EU accuses China of ‘power grab’ over smartphone technology licensing | Financial Times

    Luxury

    Louis Vuitton to raise price tags as costs climb | RTÉ 

    ‘Golden visa’ lawyers call for UK to rethink blanket ban | The super-rich | The Guardian

    Marketing

    Novo Nordisk wins over doctors with AI email subject lines — and a human touch – Endpoints News

    in two minds right now – by Rob Estreitinho – Salmon Theory – on scamps in strategy

    Materials

    China’s Shenghe to pick stake in Australian firm Peak Rare Earths

    Media

    British company found to be making slick propaganda films for China | Telegraph Online

    China Reviews Don’t Look Up: “A sharp sword piercing the heart of the American people” – fascinating interpretations

    Musicians like Neil Young lack the market power to force Spotify’s hand over Joe RoganIt’s a simple case of gigantic supply and relatively limited distribution. As the world turns to music streaming, only a handful of global players led by Spotify, Apple and Amazon control the market. Five companies represent 80% of the global streaming opportunity. Now, turn that around and think about it from an artist’s point of view. Spotify currently has 70 million songs and adds an additional 60,000 each and every day. These stupendous numbers have two implications. First, even when an artist like Young pulls his music from the service there are literally millions of potential replacements to fill the gap in a listener’s playlist. Second, artists cannot fuck with any of the big distributors of their music, because losing access to 31% of the market is the difference between success and failure for many of the record companies that run these artists

    Online

    A Personal Take on the Facebocalypse | Phil Gomes 

    Foreign money funding ‘extremism’ in Canada, says hacker | Canada | The GuardianA hacker who leaked the names and locations of more than 90,000 people who donated money to the Canadian trucker convoy protest has said it exposed how money from abroad had funded “extremism” in the country. In an exclusive interview, the hacker told the Guardian that Canada was “not safe from foreign political manipulation”. “You see a huge amount of money that isn’t even coming from Canada – that’s plain as day,” said the hacker, who belongs to the hacktivist group Anonymous. The leaked data showed that more than 90,000 donations were made via GiveSendGo, with most funds appearing to come from Canada and the US. According to the data, individuals in countries including the UK, the Netherlands, Ireland and Denmark also donated. Amarnath Amarasingam, a professor at Canada’s Queens University and an expert in extremism and social movements, tweeted that of the 92,844 donations, “51,666 (56%) came from the US, 36,202 (29%) came from Canada, and 1,831 (2%) came from the UK.” US-based donations totalled US$3.62m, while Canadians donated US$4.31m, he added.

    Hong Kong rights group says website not accessible through some networks | Reuters

    UK Home Office demands Big Tech block ‘legal but harmful’ posts | Financial Times and interesting changes in California California to adopt UK-style child data law in global push against Big Tech | Financial Times

    US accuses financial website of spreading Russian propaganda | Yahoo Finance – accusation against Zero Hedge

    Didi to layoff 20% of employees 

    Meta, Google, other American tech giants face EU data blackout as ruling looms on their contracts to transfer vast amounts of user information to US | South China Morning Post 

    Hong Kong Arrests Singer Tommy Yuen on National Security Grounds, Restricts Internet | Variety – interesting that this got covered in Variety

    Retailing

    Want to buy an Ineos Grenadier? Here’s how | CAR MagazineIn some very rural parts of the UK, for example, we will partner with companies whose franchises are agricultural franchises – JCB, Massey Ferguson, those kind of franchises. They are next to auction centres and livestock centres. Their neighbours are NFU regional offices, that kind of thing. Because that is where the customers go and they live and they work.

    Exclusive: Chinese fashion firm Shein on Singapore hiring spree as it shifts key assets there | Reuters and more here Shein shifts parent firm to Singapore | Techasia 

    Security

    Poland Army adds new cyber component with offensive capabilities – The Record by Recorded Future

    TikTok Can Circumvent Apple and Google Privacy Protections and Access Full User Data, 2 Studies Say (Exclusive) 

    Digital sovereignty: Commission proposes Chips Act 

    Lost SpaceX internet satellites show the power of solar weather — Quartz 

    Mozilla warns Chrome, Firefox ‘100’ user agents may break sites | Bleeping Computer

    How a Saudi woman’s iPhone revealed hacking around the world | National Post 

    How Roblox ‘Beamers’ Get Rich Stealing from Children | Vice – basically hacking accounts and stripping the virtual goods for resale

    MACAU DAILY TIMES 澳門每日時報 » Cyberattacks knock out sites of Ukrainian army, major banks

    Chinese naval vessel aims laser at Australian surveillance plane | Financial Times 

    Taiwan

    Taiwan to change law to prevent ‘economic espionage’ by China — Radio Free Asia

    Technology

    Intel is betting $5 billion on old semiconductor technology — Quartz 

    EETimes – A Big Week for RISC-V 

    Telecoms

    Chinese MI6 informant gave information to MPs about Huawei threat | The Guardian

    Web of no web

    Video games’ future is more than the Metaverse: Let’s talk ‘hyper digital reality’ | Playable Futures | GamesIndustry.biz 

    The metaverse is just a new word for an old idea | MIT Technology Review

    Raph Koster’s real talk about a real metaverse | VentureBeat 

    How SoftBank’s costly bet on the ‘internet of things’ backfired at Arm | Financial Times – having been in meetings with ARM pre-Softbank acquisition, I wasn’t surprised that things went horribly wrong

    Beijing and Shanghai welcome the metaverse as economy slows – Protocol and this time there is state money going in so that there aren’t independent businesses a la Tencent, Baidu, ByteDance etc: Chinese state pumps money into metaverse stakes | Financial Times 

    Americans are embracing QR codes. But the FBI says be careful Axios 

    Why you can’t have legs in virtual reality (yet) – CNN 

    Metaverse’s userbase has grown up to 300,000 users per month / Digital Information World

    Wireless

    Motorola and Verizon Announced 5G Neckband For AR and VR Headsets 

  • Stamps + more news

    The Royal Mail digital stamps

    Warning: Stamps that say ‘1st’ or ‘2nd’ class are going to become unusable from 31 January 2023 – each stamp will have a proprietary QRcode type glyph. The stamp’s glyph will be linked to a digital twin. This isn’t to be used for tracking the letters and the packages that they are affixed to; but purely as a security measure on the stamps. How much effort is this going to take and is it really going to be cheaper than conventional printing technologies to limit stamp fraud? How much of a black economy is there in stamps anyway? While the Royal Mail promises innovative services enabled by the stamps, it isn’t clear what they will be at the moment. Looking at Amazon, the ‘barcode stamps’ as the Royal Mail call them don’t seem to be widely available yet. The Royal Mail has announced but not launched a scheme to swap out your existing stamps for the new design.

    China

    What is most interesting about Eileen Gu isn’t that she switched countries but the narrative of western decline that China is wrapping around this: Cold warrior: why Eileen Gu ditched Team USA to ski for China | The Economist and Winter Olympics: Eileen Gu and the Chimerican Dream – The Olympic freestyle skier has stirred controversy for representing China. She is the product of a vanishing shared space between the Chinese and American elite. As for Gu’s Mum’s background, it would be an ideal model if a screen writers was adapting The Americans as Chinese sleeper agents instead

    Evergrande chair breaks silence to rule out asset fire sale | Financial Times – makes sense

    Wang Huning’s career reveals much about political change in China | The EconomistAs its chief of ideology and propaganda, he is in charge of crafting a very different message: that China practises true democracy, that America’s is a sham and that American power is fading. For a party locked in an escalating ideological war with America, this line is unsurprising. Mr Wang’s role in the struggle is more so. His early writing did not suggest narrow-minded nationalism. He saw weaknesses in America’s system, but did not exaggerate them. He saw problems, too, in China’s. Even more remarkably, he has been crafting the party’s message under three successive leaders.

    China’s family planning agency says it will ‘intervene’ in abortions for unmarried women, teens | South China Morning PostIt aims to ‘improve reproductive health’ and will set up a task force for education and communication projects, according to plan outlining key initiatives for the year. Association will also roll out pilot public health programmes to encourage Chinese to have more than one child, as it tries to reverse declining birth rates – but could China support the orphanages needed or end up the Magdalene laundries with Chinese characteristics?

    A Beijing think tank offered a frank review of China’s technological weaknesses. Then the report disappeared | Science | AAAS 

    Finance

    Who buys the dirty energy assets public companies no longer want? | The Economistprivate equity are buying the businesses. The thing that people forget is that those energy assets are still going to be needed to make paints, plastics, fabrics, pharmaceuticals and lithium ion batteries….

    FMCG

    Ben & Jerry’s Ukraine tweet gets frosty reception from Unilever boss | Unilever | The Guardian – Unilever indicates limits to social purpose

    Hong Kong

    Beijing ready to implement harsher Covid lockdown on Hong Kong | Financial Times 

    Ideas

    What’s interesting about the future of the ideas that aren’t hinged in culture, is how similar they relate to 10 year predictions back in the late 1990s and early 2000s – Internet in 2035 | Pew Research Center 

    The Plausibly Deniable DataBase (PDDB) « bunnie’s blogMost security schemes facilitate the coercive processes of an attacker because they disclose metadata about the secret data, such as the name and size of encrypted files. This allows specific and enforceable demands to be made: “Give us the passwords for these three encrypted files with names A, B and C, or else…”. In other words, security often focuses on protecting the confidentiality of data, but lacks deniability. 

    A scheme with deniability would make even the existence of secret files difficult to prove. This makes it difficult for an attacker to formulate a coherent demand: “There’s no evidence of undisclosed data. Should we even bother to make threats?” A lack of evidence makes it more difficult to make specific and enforceable demands. 

    Thus, assuming the ultimate goal of security is to protect the safety of users as human beings, and not just their files, enhanced security should come hand-in-hand with enhanced plausible deniability (PD). PD arms users with a set of tools they can use to navigate the social landscape of security, by making it difficult to enumerate all the secrets potentially contained within a device, even with deep forensic analysis

    OpenAI Chief Scientist Says Advanced AI May Already Be Conscious | Futurism – wouldn’t there be an incentive for the AI to hide its sentience?

    The metaverse is just a new word for an old idea | MIT Technology Review – agreed

    Korea

    Korea Herald – After being called feminists, these women faced online harassmentOne in 2 men in their 20s in South Korea tends to be anti-feminist, according to a 2018 study released by the Korean Women’s Development Institute, a government think tank. In the same survey, only 1 in 4 young men saw women as “weaker than men” or needing protection. But such strong antagonism against feminism has puzzled many looking from the outside at a country that has the highest gender wage gap among OECD countries. Women also feel less safe than men in the country, according to a 2021 report from the Gender Equality Ministry. Only 21.6 percent of women said they felt safe from crime, as opposed to 32.1 percent of men.

    Marketing

    Miller Lite’s Super Bowl Ad Will Air Only in the Metaverse – this feels more like a PR stunt than a smart marketing one

    Online

    On Meta’s ‘regulatory headwinds’ and adtech’s privacy reckoning | TechCrunch“The investigation shows that gambling platforms do not operate in a silo. Rather, gambling platforms operate in conjunction with a wider network of third parties. The investigation shows that even limited browsing of 37 visits to gambling websites led to 2,154 data transmissions to 83 domains controlled by 44 different companies that range from well-known platforms like Facebook and Google to lesser known surveillance technology companies like Signal and Iovation, enabling these actors to embed imperceptible monitoring software during a user’s browsing experience. The investigation further shows that a number of these third-party companies receive behavioural data from gambling platforms in realtime, including information on how often individuals gambled, how much they were spending, and their value to the company if they returned to gambling after lapsing.”

    Professional specific support – Self-Care Catalyst – is aimed at stressed and burnt out nurse practitioners in the US. I heard about it from my US colleagues and imagine that we will see similar businesses soon

    Security

    US Navy investigates leak of F-35 crash video — Radio Free Asia – how did they get the video off the ship?

    Indonesia to buy 42 Rafale warplanes from France | South China Morning Post – great opportunity for France

    China revises draft rules on data security for business sectors | Reuters 

    Arm’s float ambitions risk being ‘scuttled’ by China boss | The TelegraphAllen Wu reportedly wants 100,000,000s of dollars to cede control of ARM China. I think that he wants ARM lock, stock and barrel and that he is backed by the Chinese government

    ‘You’re treated like a spy’: US accused of racial profiling over China Initiative | The Guardian – US is in a damned if you do, damned if you don’t position on running counter-espionage programmes. If they don’t China will strip the country down to the studs. If they do, they get criticism of racism

    Software

    Ubisoft (UBI) Plans New Assassin’s Creed Game to Help Fill Its Schedule – Bloomberg – was originally an expansion pack. I wonder what’s going on over at Ubisoft?

    Technology

    Intel Announces Billion-Dollar Development Fund, Boosts RISC-V Processors – ExtremeTech

    Telecoms

    Breaking the Internet: China-US Competition Over Technology Standards – The Diplomat

    Web of no web

    The Metaverse Makes No Sense and Here’s Why – Bloomberg 

    Video games’ future is more than the Metaverse: Let’s talk ‘hyper digital reality’ | Playable Futures | GamesIndustry.biz 

  • Burning NFTs + more news

    Burning NFTs

    Why brands are burning NFTs | Vogue BusinessBurning NFTs, which are tokens stored on a blockchain, is the process of permanently removing a token from circulation. This can be done to eliminate unsold or problematic inventory from an NFT drop, or it can be used to engage collectors and fans through “upgrades” that replace an original NFT with something else. For fashion and beauty brands, burning NFTs could offer a way to manipulate scarcity, and therefore price. It could also lead to more intriguing NFT projects, in which consumers must weigh risk and reward by burning an NFT in exchange for something else. These scenarios, among others, are already playing out among artists and gaming startups, paving the way for fashion. Already, Adidas is using a burn mechanism to change the state of its NFTs when NFT owners make a purchase. Apparel brand Champion recently partnered with Daz 3D’s NFT collection, Non-Fungible People, and will use burning to enable peoples’ profile picture NFTs to digitally dress in Champion gear, while Unisocks invites NFT owners to burn them in exchange for physical products. – burning NFTs sounds like a dangerous precedent

    China

    How China is using black sites in the UAE as they target Uyghurs abroad | Sky News – particularly interesting when one thinks about how much of a surveillance state that the UAE is. It is very hard to do anything like this there without the government knowing

    Consumer behaviour

    Environment | Gallup Historical Trends – interesting longitudinal data set. Environmental messaging effectiveness is proportional to consumer disposable income and financial security at the time

    Design

    Defining character: A Hong Kong font designer’s bold effort to preserve Cantonese culture – Hong Kong Free Press HKFP – based on the past toughness of Hong Kong…

    Economics

    Lithium price squeeze adds to cost of the energy transition | Financial Times – China has a lock on the world’s lithium supply through mining acquisitions, so this squeeze has been coming for at least five years

    UK engineer Renishaw expects chip crunch to last another 2 years | Financial Times – expects semiconductor supply chain problems until at least 2024

    When will the music stop? | Financial Times – bill being called due on financialisation and post-industrialisation of western economies and a move from globalisation to regionalisation

    Germany

    Mercedes accused of using cheat-devices with ‘500%’ higher NOx emissions | CAR Magazine – the interesting thing about this is that Mercedes is a more financially precarious position than Volkswagen is due to lower profit margins and less of a war chest to draw on if this case gets serious

    Hong Kong

    Australia denied access to dual citizen detained for alleged ‘subversion’ in Hong Kong | The Guardian – the interesting thing about this is that dual citizenship is no longer allowed in Hong Kong, which is at odds to the way things had been in the colony

    Ideas

    Twee fashion: will the revival bring back toxic body image? – The Face – intersectionality impacting nostalgia

    Chen Qiufan on Science Fiction as a Weapon of Storytelling – The Wire China – defining the future is exceptionally important (paywall)

    How Can We Talk about China and against Sinophobia without Feeling Guilty, Apologetic or Defensive? | British Journal of Chinese Studies 

    Ireland

    US embassy warns TU Dublin about risks of ties with Chinese university | Ireland | The Sunday TimesChina wants Ireland to host international campus of Harbin University. Ireland should be looking at the experience of Hungary who were made to foot the bill for a campus that only benefit Chinese students – In 2020 HIT was added to an “entity list” by the US Department of Commerce, which identifies people or organisations that it believes are involved in activities contrary to US security or foreign policy interests. Last week the American embassy in Dublin said it was still concerned about HIT’s ties with the People’s Liberation Army and its efforts to acquire foreign technology in support of its defence aim

    Online

    Mark Zuckerberg and team consider shutting down Facebook and Instagram in Europe if Meta can not process Europeans’ data on US servers 

    When scientific conferences went online, diversity and inclusion soared | Careers | Chemistry World

    Security

    China and Russia’s hypersonic weaponry threatens US early warning system | Financial Times

    China companies try to list in US in test for regulators after clampdown | Financial Times 

    British research ‘could help China build superweapons’ | News | The TimesThe number of research collaborations between scientists in the UK and Chinese institutes with deep connections to the country’s defence forces has tripled to more than 1,000 in six years, a figure that lays bare the scale of cooperation with the hostile state. The university funding includes £60 million from sources now sanctioned by the US government for supplying the Chinese military with fighter jets, communications technology and missiles. The article was published with this opinion piece: Is getting into bed with President Xi for science . . . or just sleazy? | News | The Times  – It is 1914 and our scientists, encouraged by government and big business, have been co-operating with their German opposites on machine-gun technology, ballistics and aeroplane design — all in the name of exciting new technology and with a rising country with an important market and close ties with the UK. Now return to the present, but with an eye to the future. As The Times reveals today, UK scientists are working closely with Chinese scientists from institutes intimately associated with weapons development

    Australia-China relations: US, allies ‘acquiesced and allowed’ China’s South China Sea expansion, Australian minister says | South China Morning Post 

    South Korea to track travel by chip engineers as tech leaks grow – Nikkei Asia – reading this made me think of the scientific brain drain in Len Deighton’s The Ipcress File. It also give you an idea of the lengths that the Koreans think China will go to

    US adds 33 Chinese companies to red flag list, unseals Hytera indictment | South China Morning PostBeing added to the Commerce Department’s ‘unverified list’ means a firm faces tougher rules on doing business with American companies. The Hytera indictment details a 13-year effort by the company and a group of former Motorola employees to steal technology

    Foreign Office hit by “serious cybersecurity incident” | The Stack – not much information on the nature of the breach or who was likely to be behind it

    Telecoms

    Morgan Stanley Technology, Media & Telecom Conference 2021 | Morgan Stanley 

    Web of no web

    Why gamers hate crypto, and music fans don’t – gamers feel that they are being ripped off, music fans look at NFTs like as if they are souvenirs or trading cards. This has important implications for mechanisms governing the metaverse

    Axios Login | Beijing Olympics in VR 

  • Rundle in Korea

    The rundle as a term was popularised by business academic Scott Galloway.

    Overvalued unicorns, by Scott Galloway

    It means ‘recurring revenue bundle’. In the technology world bundling meant concealing the real price and value of a product, and or maximising leverage from one industry into another. Here are two bundle examples:

    • Mobile carrier combined text, data and call plans were originally designed to make it harder to compare one carriers offering with another. That was supposed to reduce customer churn because it was like comparing apples and oranges, rather than voice minutes, cost per text or cost per MB of data used
    • Microsoft integrated its web browser in with its operating system Windows. This meant that life was appreciably harder for Netscape to build its web browser business. Web developers in large corporates optimised their websites for Internet Explorer. Western Mac users like me couldn’t use online banking. Korean Mac users couldn’t get online because they couldn’t verify their identity. Korean cybersecurity was based on a common identity platform that relied on Microsoft ActiveX – which got hacked by North Korea….

    Back to rundle

    Remember the ‘recurring revenue’ bit?

    The classic example of a rundle that Scott Galloway uses is Amazon Prime. A one-off annual payment made by Amazon customers for free postage. There are also some ancillary benefits such as content from the Amazon Prime Video service. But Amazon Prime has a secondary effect, Prime customers spend more with Amazon over a year. This made increased profits for Amazon and less profits for its competitors, further strengthening Amazon’s hand. By 2019, 82 percent of US households have an Amazon Prime membership.

    Another example would be Apple’s service businesses:

    • Apple TV+
    • iCloud+
    • Apple Music

    So what’s the Korea connection?

    korea temple

    The rundle in Korea story started with a flower market.

    The Seoul wholesale flower market. The first thing that you need to know about Korean flower sales is how small they are. Here’s a rough and ready industry comparison. On average per person, per market on an annual basis:

    • The UK sells about $150 worth of flowers per year, per person
    • Japan sells about $50 worth of flowers per year, per person
    • South Korea sells about $15 worth of flowers per year, per person

    The first week in January meant that the trade was starting to get back to normal. Imports of flowers from around the world had started up again as foreign businesses reopened from the Christmas break. This is when things started to go weird. Wholesalers claimed that an online-only mail order flower company was cornering the market across a wide range of flowers driving prices up. The company that they alleged was doing this was Kukka. According to their allegations, Kukka had managed to get a wholesalers licence so that the could bid directly on the spot market for flowers. There is some anecdotal evidence that this drove florists already operating on meagre margins into the wall.

    At the time, this story didn’t make the local Korean media. Why? There are a few hypotheses:

    • Korean journalists weren’t interested because Koreans don’t buy that much flowers
    • Korean journalists couldn’t get enough sources to make the story fly
    • Korean news media publishers tend to be leery of stories that involve large corporates. What the Koreans call chaebols, unless they can’t really ignore the story any longer

    So why would Kukka have allegedly done this now? A few changes happened at Kukka the previous year. At least one of the founders left, a new management team was put in place and Kukka signed up to be part of T-Universe in August 2021.

    SK Telecom's T Universe

    SK Telecom officially launched T Universe at the end of August last year with a number of subscription services. Think of T Universe as a platform for bundles. It encompassed a number of Korean and international brands into rundles:

    • Amazon Global Store: remember that Amazon Prime won’t cover buying items on Amazon Japan or US? Well for $7.20 per month Koreans can get an Amazon Prime like free shipping. Frankly that would scare the crap out of my bank manager, given the amount of vinyl records, Blu-Rays and books that I would be buying
    • Starbucks: unlike most of the rest of the world, Starbucks isn’t the cock of the walk in Korea. It has a range of fierce domestic and international competitors in Korea. Koreans are big coffee drinkers and pay more than people in the UK for their coffee to go
    • Paris Baguette: despite the name, this company is as Korean as Shin spicy ramen noodles. Think of it as falling somewhere between Pret a Manger and Paul in terms of its offerings.
    • AIA insurance: AIA is an American-founded Hong Kong multinational insurance and finance corporation. It is the largest public listed life insurance and securities group in Asia-Pacific. It formerly used to be part of AIG

    Kukka is also part of these subscription plans with consumer being able to get 9000 Korean won vouchers every month.

    SKT

    SK Telecom (or SKT as its often known) is a vast business in its own right and is part of an even larger group SK.

    SK or as it was originally known Sunkyong Group started off in textiles and then became vertically integrated from petroleum to polyester fibres. Now the business covers:

    • Construction: aka SK Ecoplant does a wide range of projects across oil and gas, chemical plants, power generation and infrastructure, environmental protection, industrial buildings, civil engineering and housing
    • Pharmaceuticals with a focus on drug discovery and development
    • Chemicals also known as SK Innovation. SKC specialises in making polyester films for LCDs and solar cells.
    • Energy from oil and gas to electric battery production
    • Telecommunications
    • Trading and services: loyalty schemes (similar to Tesco Clubcard or Nectar points), a wedding consulting firm and an IT services provider with a particular focus on mobile commerce products. Their US arm launched Google Wallet
    • Semiconductors. SK Hynix is the world’s third largest semiconductor manufacturer

    Even SKT on its own is vast in its own right

    • Mobile carrier
    • E-banking and mobile payments
    • E-commerce platform (Shopify analogue with a loyalty programme)
    • Nate online portal (think Google services but Korean)
    • Satellite communications
    • Broadcast networks
    • Cable TV and brandband
    • T-Map (an Uber like service in partnership with Uber)
    • Dreamus: the people who make the Astell & Kern music players beloved of digital hi-fi enthusiasts

    Market distortions

    SKT brings a number of strengths to the T-Universe rundle series.

    It already handles 100,000,000 customer service calls a year

    • A huge existing customer base
    • CRM software and marketing data-mining expertise
    • It has the scale to bring on a 1,000 (sales) consultants to just focus on growing and upselling T-Universe

    SKT also doesn’t care about margin at the moment, instead focusing on market making:

    “Instead of a profit margin, we are thinking about expanding customer services and believe that new business models will emerge in the process. Margin is not a priority at this early stage,” Ryu said.

    SKT executive Ryu Young-sang quoted in the Korea Times: SKT to boost commerce biz with subscription platform (August 25, 2021)

    All of which is likely to mean a bump in potential customers for flowers, that probably haven’t bought flowers previously. It is easy to see how this rundle could create a market distortion. For businesses like Starbucks and Paris Baguette this would mean reduced margins on higher foot traffic, nothing that they couldn’t manage.

    However in a smaller market scenario like flowers, things could get more interesting. Huge demand from new customers that Kukka would be obliged to fulfil at ANY cost, because being sued in a Korean court by a chaebol would be disastrous.

    Korean business environment

    Korea is a relatively unique business environment. A few large businesses drive the country. You can literally live a Samsung life:

    • Work at Samsung
    • Shop at Shinsagae
    • Commute in your Samsung car
    • Stay in a Samsung hotel paid for with your Samsung card
    • Watch entertainment from CJ on your Samsung TV, tablet or phone
    • Ensure your safety with Samsung insurance for your Samsung built apartment and should you feel ill go to a Samsung hospital

    Online brought additional pressure to large businesses. Internet giant Kakao moved from internet media and communications to taxi bookings and mobile payments. Korean banks feeling under threat have moved into online services. So it was only a matter of time for SKT to build its rundle series for consumers to pick and choose from. Unlike many businesses (Apple and Amazon) who have moved from a transactional to a hybrid transactional and recurring revenue model, SKT was always a recurring revenue model because of its sector. So the only way for it to grow would be to expand the number of sectors that it got recurring revenue from with its ‘subscriptions of everyday things’ in T-Universe. SKT and the flower industry (let alone Kukka) look like apocryphal story of a hippo and a chick sharing the same bed.