Ged Carroll

Search results for: “huawei smartphone”

  • People that have made my year

    2015 has been a year of constant change. Here are the people that have made my year. From winning the global Huawei smartphone business, launching New Balance Football and making margarine more digital. There were also low points like going through the pain of working on Huawei yet again. Also Racepoint Global’s financial position meant that…

  • Agencies in US + more things

    U.K. Marketers Will Use Fewer Agencies by 2020, Report Says | Advertising Age – focused on doing prospecting and CRM in-house. Agencies will shrink because its not that hard to media plan if you’ve decided on Google and Facebook. (Not the smartest play, but one that inhouse marketers are increasingly adopting). More marketing content here. Apple…

  • 48 hours with the Apple Watch

    My experiment with the Apple Watch is part of a larger project. I  decided to experiment with wearables a while ago. My first experiment was with the Casio G-Shock+ series of watches that takes the well-loved brand and drops some rudimentary notification function, BlueTooth LE capability and a companion iPhone app together as a workable…

  • NSA spying + more things

    Former MS privacy chief warned of NSA spying | Telecom Asia – The issue is that most privacy laws were drafted to cover communications, not computing and that technically it is possible to encrypt data and store it securely in the cloud. However, that is not possible if one wants to compute with that data – NSA…

  • Complaint resolution + more things

    Complaint resolution My mind cast back to one of the first modules I studied at college. There was a lecture on the role of complaint resolution as part of customer services. The idea was that effective complaint resolution engendered trust in a customer service function and was more likely to increase brand loyalty and recommendation…

  • 2023 – that was twenty twenty three

    2023 has been an eventful year. I thought it made sense to go back and reflect on everything that has gone on this year. I was inspired to do this after coming across a similar post that I had done for 2005. Contrary to what much of the tech sector believed just six months earlier,…

  • Humane AI pin + more things

    Humane AI pin The Humane AI pin has been hyped for a while. Now it’s been launched as a product with what seems to be a small initial batch based on a waiting list and drop type distribution model. I thought I would wait a bit to post on the Humane AI pin and let…

  • CX research + more things

    CX research IPSOS conducts CX research on an annual basis. They surveyed 1,000 CX (customer experience) specialists around the world about the current state of CX in their businesses. The IPSOS CX research painted a complex picture of organisations. Key take outs of the CX research: At the present time the majority of CX leaders…

  • Chinese bank risk+ more things

    Chinese bank risk A story caught my eye in Hong Kong’s English language establishment paper related to Chinese bank risk. Goldman Sachs issued a report on (maybe) five Chinese banks, changing their ratings to neutral and sell. Eastmoney.com is a subsidiary of government newspaper People’s Daily, came out to stoutly defend the banks against concern…