Ged Carroll

Month: August 2007

  • Bill and Dave by Michael Malone

    Bill and Dave were better known now by their surnames: Hewlett-Packard. It is familiar to consumers as a brand of printer, laptops and digital cameras sold in supermarkets up and down the country. Some may remember that they had a Watergate-type moment recently and a woman CEO who made a dogs dinner of things.

    I visited Boeblingen (near Stuttgart) – the European headquarters of Hewlett-Packard in the late 90s and left deeply unimpressed by a large but seemingly directionless technology behemoth. We were on the cusp of the internet, while they were talking about printing brochures on demand. While this was happening the best internet search engine at the time, Alta Vista, had been built by their long time rival Digital Equipment Corporation.

    Malone in his book Bill and Dave gave me a better appreciation of Hewlett-Packard. He brings into perspective how important Bill Hewlett and David Packard were to the technology sector and modern business practices.

    From a PR perspective, I found facinating the way Bill and David self-consciously built their own personal legends which helped support and extend the HP Way. The company’s culture was built, extended and modified in a deliberate, planned manner unparalleled in any other company. Their culture was what PR people would now call thought leadership – which feels very now given the start of interest around brand purpose.

    Bill and Dave wrote the book on corporate reputation without the help of big name agencies and invented the elements as they went along, combined with a wisdom worthy of Solomon. More book reviews here.

  • The Dream Machine by M Mitchel Waldrop

    Why did I read The Dream Machine? History is important. It inspires us and it informs us about the present and we can learn about it to shape the future. I was inspired to work in PR for the technology sector by Robert X Cringely’s book Accidential Empires: How the Boys of Silicon Valley Make Their Millions, Battle Foreign Competition, and Still Can’t Get a Date.

    Cringely inspired me with a tale of extraordinary people, strong personalities and a bit of youth rebellion. Cringely touched on the contribution of early pioneers like Doug Engelbert and Bob Metcalfe, but placed most of his emphasis on Larry Ellison, Steve Jobs and Bill Gates.

    John Markoff’s What the Dormouse Said: How the Sixties Counterculture Shaped the Personal Computer Industry covered the earlier generation of innovators in more depth, particularly Engelbart.

    The Dream Machine: J.C.R. Licklider and the Revolution That Made Computing Personal tells the story from the point-of-view of J C R Linklder, a polymath who was instrumental in putting in place a lot of the projects and infrastructure that was needed to make the necessary developments. Linklider was a psychologist by training who realised the power and potential of technology way before it was possible.

    Waldrop tells the story well, painting Licklider as a human being: a wonderful polymath, parent, researcher and a useless manager. He also paints the broader historical picture taking in ARPA, DEC, Xerox PARC, Al Gore and the Information Superhighway. More technology related posts here.