Ged Carroll

Category: business | 商業 | 상업 | ビジネス

My interest in business or commercial activity first started when a work friend of my Mum visited our family. She brought a book on commerce which is what business studies would have been called decades earlier. I read the book and that piqued my interest.

At the end of your third year in secondary school you are allowed to pick optional classes that you will take exams in. this is supposed to be something that you’re free to chose.

I was interested in business studies (partly because my friend Joe was doing it). But the school decided that they wanted me to do physics and chemistry instead and they did the same for my advanced level exams because I had done well in the normal level ones. School had a lot to answer for, but fortunately I managed to get back on track with college.

Eventually I finally managed to do pass a foundational course at night school whilst working in industry. I used that to then help me go and study for a degree in marketing.

I work in advertising now. And had previously worked in petrochemicals, plastics and optical fibre manfacture. All of which revolve around business. That’s why you find a business section here on my blog.

Business tends to cover a wide range of sectors that catch my eye over time. Business usually covers sectors that I don’t write about that much, but that have an outside impact on wider economics. So real estate would have been on my radar during the 2008 recession.

  • Narita airport + more news

    Narita Airport dumping squat toilets in restroom reform：The Asahi Shimbun – OMG makes Heathrow seem even more barbaric by comparison. Both Haneda airport and Narita airport are a pleasure to fly into. More Japan related content here

    Media

    Some thoughts on #SMWLDN – Matt Muir nails the ephemera that passes for thought leadership in social circles

    Technology

    There’s Blood In The Water In Silicon Valley | Buzzfeed – Tech is manifestly unready for this new era. They’ve been playing small-ball politics of regulation, and coasting on incredibly high approval ratings. But there are signs they feel the winds changing. You can usually detect a political figure’s problems from their overcompensation, and Zuckerberg’s Midwestern tour had all the hallmarks of a classic reaction to a specific political polling question: “Does he care about people like me?” The move was widely misinterpreted as some kind of beginning to Zuckerberg’s political career. But Zuckerberg is Facebook, and his image is his company’s. His mission was to fix the company’s image, and I’m just not sure this one is fixable.

    You can see the shape of how this plays out in a recent exchange between Mark Halperin and Rep. Adam Schiff, in which Halperin asked of Facebook: “Did they put profits ahead of patriotism in their conduct during the campaign?”

    Wall Street Journal Reports on SoftBank Offer for Uber….Yet No Other Press Outlet is Picking the Story Up | naked capitalism – at a lower than expected market value

    Web of no web

    As Amazon Pushes Forward With Robots, Workers Find New Roles – NYTimes.com – great example of what Kevin Kelly talked about in his book The Inevitable that we only preserve jobs by working with rather than against robots

    The Smart Watch Market is Headed for a Boom | Park Associates – not so sure about the rationale on this, I often forget to wear my smart watch for the same reasons that they give for fitness bands

  • The Inevitable by Kevin Kelly

    I re-read Kevin Kelly’s What Technology Wants and then decided to revisit The Inevitable: Understanding the 12 Technological Forces That Will Shape Our Future. The books make sense as ideal companions for each other, despite some overlap in terms of proof points.

    On the face of it The Inevitable is a less ambitious book than What Technology Wants. And when I started reading the book I didn’t get the kind of electrifying feeling that a big idea can bring, like when I read What Technology Wants.

    The inevitable

    In the book Kevin Kelly touches on the kind of areas one would expect in  typical presentation given by an innovation team at an advertising agency. He is an unashamed techno-optimist, but the key difference in his thinking is two-fold:

    • Kelly pulls it together as a coherent idea rather than 12 slivers. He provides in-depth cogent arguments that bind the trends together
    • Kelly argues that transparency in governments will compensate for the erosion of privacy. While I understand where the idea has come from, I don’t agree with this particular viewpoint at least as it would manifest itself in the west. I certainly don’t think that would be the case in the East either. The Nazis use of IBM technology damn near destroyed the world as we know it. The level of trust between the government and the governed is in decline

    There is a clear line of progression in Kevin Kelly’s works from Out of Control written at the start of the modern internet age through to The Inevitable.  If you are interested in how technology is shaping our world buy What Technology Wants; if you are still hungry for more follow it up with The Inevitable: Understanding the 12 Technological Forces That Will Shape Our Future.

    More book reviews here.

  • Digital News Report + more stuff

    Digital News Report by Oxford’s Reuters Institute for the Study of Journalism latest findings discussed by Dr. Rasmus Kleiss Nielsen. This Digital News Report is based on a survey of more than 70,000 people across 36 countries.

    Economics

    The US gender wage gap is closing because women are making more and men are making less — Quartz – I wonder how this then fits into a feminist, social and larger economic agendas? Will there be a tension between all these? Is there a floor where aggregate male earnings will hit?

    FMCG

    P&G’s Pritchard Calls for Next Generation of Digital Ads | Special: Dmexco – AdAge – I kind of agree with him from a an overall sentiment point of view, but viewability is also a function of how much of the viewable area it fills? I realise that it would be hard to measure but it would be a function of ad size, scrolling speed and display size. In the real world think about the ads on the tube escalators.

    Innovation

    China May Own More Artificial Intelligence Patents Than US By Year-End – China Money Network – interesting speculation. I could understand it given that IBM is one of the largest filers of patents in the US and its machine learning efforts are overhyped

    Korea

    How Nike Sneakers Made a Billionaire of Park Yen-cha | BoF – interesting profile

    Legal

    WeWork accuses Chinese competitor UrWork of stealing its name and style: Shanghaiist – wait I thought WeWork’s style was stolen from the hipster catalogue?

    Media

    comScore Opens Global Access to Free Viewability Measurement – comScore, Inc – only for global advertisers, publishers, agencies and ad networks?

    P&G Asia brand director: ‘We were clickbaiters – and a giant duck still got more likes than we did’ – “I’ve been through generations of training in how to make a good Facebook ad, which has gone around 360 degrees and come back to the simple principles of marketing. We went through lots of complications in how to get clicks – we were clickbaiters. We honestly were. And yet that duck in Hong Kong Harbour got more likes than any of pure branded messaging, and we thought that’s maybe a good thing. But it’s not and it doesn’t help brands or businesses. It’s taken us time to get to where we are and the simplicity of those core marketing principles.”

    Security

    On the Equifax Data Breach – Schneier on Security – Surveillance capitalism fuels the Internet, and sometimes it seems that everyone is spying on you. You’re secretly tracked on pretty much every commercial website you visit. Facebook is the largest surveillance organization mankind has created; collecting data on you is its business model. I don’t have a Facebook account, but Facebook still keeps a surprisingly complete dossier on me and my associations — just in case I ever decide to join.

    I also don’t have a Gmail account, because I don’t want Google storing my e-mail. But my guess is that it has about half of my e-mail anyway, because so many people I correspond with have accounts. I can’t even avoid it by choosing not to write to gmail.com addresses, because I have no way of knowing if newperson@company.com is hosted at Gmail.

    Edward Snowden Interview: ‘There Is Still Hope’ – SPIEGEL ONLINE

  • Gimlet Media + other news

    Gimlet Media

    WPP locks in minority stake in Gimlet Media podcast network | Mumbrella – podcasting as an advertising / sponsorship format seems to have got over its measurability barrier. Gimlet Media was founded in 2014 and has a range of factual and entertainment content franchises including investigative journalism, comedy and commentary on internet culture. A number of Gimlet Media shows moved over from being produced by the Australian Broadcasting Corporation to continuing on their podcasting network.

    Business

    UK car sales and registrations down – Business Insider – British people have a close to zero household savings rate, and way too much debt, making further car purchases difficult. Consumers are afraid a recession might be coming and have reduced their spending on expensive items. The PCP car loan trend may have peaked, flooding the market with nearly new used cars. – two things about this, the UK is way over leveraged at a government and consumer level. Brexit is just going to make this a lot worse. Secondly, the auto finance model is broken and the UK could be the contagion that causes a sub-prime two crisis to ripple around the world. It also make the UK market less attractive for European exporters, which means a harder time trying to get a deal for BREXIT

    Uber’s “clean air” fund | FT Alphaville – its actually a passenger tax, yet another reason to go with Addison Lee who already have hybrids in their fleet

    Finance

    China to Shut Bitcoin Exchanges – WSJ – interesting that the article doesn’t cite sources. Caixin broke this story at the end of last week. Is this down to these currencies providing black economy payments and capital flight?

    Ireland

    With direct flights to Dublin, Cathay takes big bet on Ireland | HKEJ Insight – huge for Ireland, expect more long haul flights in there

    Legal

    Qualcomm demonstrates their Sleaziness by Posting a Press Release Downplaying any possible iPhone X Advancements – Patently Apple – guessing Qualcomm thinks that it won’t be settling its law suits with Apple then

    Luxury

    Dapper Dan, the original tailor to hip-hop royalty, now has a deal with Gucci | Quartz – it was only a matter of time, really happy for Dan – if 30 years too late

    Strange Bedfellows? Collaborations Help Young Brands Make Ends Meet — The Fashion Law

    Online

    Why RSS Still Beats Facebook and Twitter for Tracking News | Fieldguide – couldn’t agree more

    Spotify Web Player No Longer Compatible With Apple’s Safari Browser – Mac Rumors – interesting that Spotify uses a Google plug-in with security issues

    Ecouter FIP | Radio Musicale Eclectique – very nice early morning listening

    Technology

    Fab equipment spending breaking industry records | Electroiq – foundries are anticipating continuing electronics demand rather than a flattening or a slow down

    Autonomous Cars: The Level 5 Fallacy – Monday Note – A two-to-three year engineering timeline isn’t unusual; five years is considered longterm. Beyond the five-year horizon? No thanks, I’ll switch to a more spiritually and financially rewarding pursuit. We’ll leave the worthy but nebulous commitments to Carnegie Mellon and Stanford. In other words: No Level 5 in the foreseeable, bankable future. Instead of the soothing vision of a saloon on wheels on the road tomorrow… That’s Uber’s autonomous aspirations fucked then and probably explains why Apple has scaled back its car ambitions for the time being. It also shows the corporate aversion to hard innovation now, compared to 50 years ago

    For Superpowers, Artificial Intelligence Fuels New Global Arms Race | WIRED – faster optimal approaches

    Web of no web

    The Inspection Chamber – BBC R&D – really nice project with voice activated services

    LTE Apple Watch uses same phone number as iPhone, some carriers to offer free/cheaper trial plans | 9to5Mac – is it just me or does sounds like a waste of space? I am more interested in the longer term if experiments like this provide Apple with a way to improve power management and consumption on their smartphones

  • Apple retail special Event outtakes

    Key takeouts from the Apple special event with a little bit of analysis on Apple Retail.
     
    Apple Retail
    First presentation by Angela Ahrendts. There is a question of why she hadn’t presented at previous keynotes.  My read on it is that that the revenue per square foot metric beloved of retail analysts will tumble. Apple seems to be taking the mall companies idea of shopping as entertainment and doing it for their individual stores.
    Town hall – what they call the stores internally, bigger focus on engagement rather than transactions – is this an effort to try and recapture cool?
    Store features
      • Plaza – public private spaces outside the store if possible, interesting implications on future store placements – probably less in malls
      • Forum – open plan internal space
      • Boardroom – private space focused on developer relations, was probably the most interesting push. Stores are being given a stronger push as embassies for developer relations. 
      • Creative Pro – Apple genius for the creative apps, probable mix of amateur and professional audiences addressed
      • Today at Apple – driven by Creative Pro staff to focus on creating more usuage of key offerings i.e. photo walks – think Nike Running Club. Also includes teacher outreach
      • Genius grove – the genius bar but with plants presumably to try and break up the overall store noise
    • Avenues  – wider aisles that products are on
    Continued retail expansion in the US including Chicago – interesting that international expansion wasn’t mentioned. 
     
    Apple Watch
      • 50% yearly growth – the series 2 fixed many of the hygiene factors wrong with the first version
    • 97% customer satisfaction – health seems to be driving this
    Health features: focus on heart rate monitor and getting proactive about flagging elevated heart rate. Also focusing on heart rhythm changes as well.
     
    watchOS 4 out September 19 available to all customers. Interesting that they didn’t drill into some of interesting features on watchOS 4 using Siri
     
    Series 3 Apple Watch with cellular built in. Your Dick Tracy fantasies are alive. Apple thinks that people will leave their phones at home and bring their Apple Watch. They also see it as killing the iPod Nano with wireless music playback. I am yet to be convinced.
    Apple added a barometric sensor; usage example was focused on health and fitness rather then locative apps. Not a great surprise given that these sensors have been in premium G-Shocks for a good while. 
     
    Apple used specially designed lower power wifi and Bluetooth silicon. But no news about who is making the cellular modem. The SIM is embedded on the motherboard and presumably a software update? These changes could have interesting implications for future phones?
     
    Interesting carrier partnerships, in particular all three of China’s mobile carriers, but only EE in the UK?
     
    Apple TV
     
      • Apple TV now supports 4K, unsurprising hardware upgrade and includes high dynamic range – Apple is following the TV set industry’s lead
      • More interesting is the amount of content deals Apple has done with studios, in particular keeping the price point of 4K HDR content the same as was previously charged for HD content.
      • Interesting TV partnerships but no major UK TV stations only Mubi
      • Emphasis on easy access to sports on the Apple TV would wind up cable companies further
    • Apple TV was also positioned as the control interface for HomeKit smarthome products. There was no further  update on HomeKit in the presentation 
    iPhone 8 incremental changes
     
      • Wireless charging with glass back. The steel and copper reinforcement of the glass is probably to help with the induction charging
    • Incremental improvements in picture quality. Bigger focus on AR including new sensors.
    iPhone X
     
      • Positioned as future direction for iPhones. Biometric face ID is clever but has issues. I wonder how it will work with facial hair or weight gain – Apple claims that it will adapt. Apple also claims to be able to detect photos and masks. It’s also used for face tracking in AR applications with some SnapChat lens demos.
      • As with Touch ID, there is a PIN code if your face doesn’t work. I have found that Touch ID doesn’t work all the time so you need that PIN back up.
      • The notch at the top poses some UX / design issues and the industrial design implies case free usage which will be a step away from usual iPhone usage.
    • What isn’t immediately apparent to me is the user case for the iPhone X versus the iPhone 8 plus?
    What was lacking in the iPhone presentation was a celebration of all in the changes in iOS 11 under the hood.
    A11 – Bionic chip in the iPhone 8 and X
      • Includes new integrated GPU for machine learning and graphics. This explains why Imagination Technologies are in trouble
    • New image sensor processingThe A11 processor has a hardware neural network on the chip for the iPhone X – unsure if its also usable on the 8
    Apple’s moves to embrace, co-opt Qi wireless charging and build a super-standard on top of it will likely wind up members like Qualcomm and Huawei. How much of this is down to user experience and how much is down to the desire to get Apple IP in the technology stack?
    Apple is left with a large product line of iPhones: SE, 6 series, 7 series, 8 series and the X