Ged Carroll

Category: gadget | 小工具 | 가제트 | ガジェット

What constitutes a gadget? The dictionary definition would be a small mechanical or electronic device or tool, especially an ingenious or novel one.

When I started writing this blog the gadget section focused on personal digital assistants such as the Palm PDA and Sony’s Clie devices. Or the Anoto digital pen that allowed you to record digitally what had been written on a specially marked out paper page, giving the best of both experiences.

Some of the ideas I shared weren’t so small like a Panasonic sleeping room for sleep starved, but well heeled Japanese.

When cutting edge technology failed me, I periodically went back to older technology such as the Nokia 8850 cellphone or my love of the Nokia E90 Communicator.

I also started looking back to discontinued products like the Sony Walkman WM-D6C Pro, one of the best cassette decks ever made of any size. I knew people who used it in their hi-fi systems as well as for portable audio.

Some of the technology that I looked at were products that marked a particular point in my life such as my college days with the Apple StyleWriter II. While my college peers were worried about getting on laser printers to submit assignments, I had a stack of cartridges cotton buds and isopropyl alcohol to deal with any non catastrophic printer issues and so could print during the evening in the comfort of my lodgings.

Alongside the demise in prominence of the gadget, there has been a rise in the trend of everyday carry or EDC.

  • Apple StyleWriter II

    Why I had an Apple StyleWriter II printer

    The mid-1990s were a transitional time for me. I moved from Merseyside to go to college in Huddersfield. Holiday time meant that I did the whole thing in reverse. I needed a printer set up that was light, portable, reliable and provided high quality prints for college assignments and job applications. Costco had opened in Liverpool, so I had access to good quality ‘Conqueror’ paper and needed a printer that could handle it.
    Apple StyleWriter II
    For the princely sum of 130 GBP I settled on an Apple StyleWriter II. The printer came in a ‘platinum’ grey plastic colour that was slightly different to the beige boxes that passed for computing equipment back then. It had a detachable paper feeder and a front hatch that allowed you to access the printer innards it was simplicity to look after.

    LocalTalk interface

    The Apple StyleWriter II connected to my Apple PowerBook via a mini DIN socket and cable which Macs used as serial ports back then. It printed presentation foils with special acetate sheets, and printed three pages a minute at 330 dpi resolution (or about as good as the average office laser printer). Its cartridges were an easy to find variety of Canon cartridge which was a boon compared to trying to get print jobs done on-site at the university computer facilities and print bureau.

    It handled mail-merges from ClarisWorks with aplomb and printed on envelopes as happily as the paper. It didn’t break ever.

    The machine could be disassembled into a compact unit. I even took the printer on my travels to see family in Ireland so that I could continue on with my work and on a trip to Boblingen in Germany; where I printed out extra copies of documents I was likely to need and put together a series of notes from each days interviews that I had with a large American technology company.

    Rise of USB

    In fact, the only reason why I no longer use it is that Apple moved to USB and stopped making drivers for the printer. I couldn’t replace it with a new version as Steve Jobs took Apple out of the printer business; refocusing the company and its product line to try and stem the huge business losses that the company was making in the late 1990s.

    Looking back over the decade and a half; printers haven’t functionally moved on that much. You only need so much speed out of a home printer and the technology in them hasn’t moved at the same space as the computers themselves. I now have a relatively rarely used Konica Minolta colour laser printer and shudder to think how much the likely cost of the new toner is likely to be; in fact I may just replace it instead. The colour laser was a welcome break from a number of HP and Canon printers which were bulkier than the StyleWriter II and seemed to break surprisingly soon after the 12-month warranty gave out. More related content can be found here.

  • Palm | HP portable devices

    I decided to jot down some thoughts on the demise of the Palm | HP portable devices business. I am not going to say whether it was the right or wrong thing to do mainly because other people have been doing that already.

    HP and the mobile device

    HP was arguably the original modern mobile computing device manufacturer, coming out with the HP-35 scientific calculator back in 1972. The company had a long history of being a pioneer in mobile computing; so the move away from mobile devices is actually putting an ending to a long line of devices.

    Compaq had a set of handheld computers in the mid-1990s called Aero. These ran DOS and Windows 3.1, being the predecessors of devices like the ASUS eeePC netbook.

    HP developed a number of PDA devices in the early and mid-1990s including the 95LX, 200LX, 100LX and the OmniGo 700LX which allowed a Nokia 2110 to piggyback on the PDA with a specially molded section on the back of the case.

    The Jornada series of devices was a range of Microsoft Windows-powered PDAs were launched in 1998 and had a number of achievements including the first Windows Pocket PC colour touchscreen device and a UK-only GSM smartphone. The Jornada brand was phased out following the merger with Compaq.

    The iPAQ succeeded Compaq’s Aero line in 2000 and the HP Jornada line after Compaq had been acquired. The last iteration of the iPAQ range was in 2010.

    The Palm range of devices were first launched in 1996, the operating system was tweaked and prodded over the next decade to power various different devices including the iconic Palm III, V and Treo range of smartphones. Ultimately it eventually came up with the webOS after repeatedly fumbling its future.

    This is a long and rich history of engineering innovation for which the Touchpad and Pre don’t stake up as worthy successors.

    Things I never got when the Palm acquisition was first announced

    I wrote up some bullet points of things that I didn’t fully understand when HP originally announced the Palm acquisition:

    • Is HP overpaying for the company? There isn’t that many people interested in Palm and analysts had set a target share price of zero. Is this price as much about emotion as assets?
    • Why is the Palm WebOS going to live up to HP’s faith in it?
    • Much was made of Palm’s cloud services technology in the webcast, but how many extra servers or services will it actually sell for HP?
    • SKUs. I was alarmed at the amount of proposed device variants HP was envisaging in the future on the call with possible support in differing form-factors for Microsoft Windows, Windows Phone, Android and WebOS in personal devices

    With the benefit of hindsight:

    • Unless HP manages to parlay Palm’s intellectual property assets into a patent war chest either through an auction or successful legal action, it is unlikely to make its money back on the Palm acquisition and its Palm | HP portable devices. There isn’t likely to be licensing revenues from other manufacturers that would make up Palm acquisition. Whilst, the current uncertainty around Android may make manufacturers open to looking at an alternative operating system; but why take on webOS when both Palm and HP couldn’t make it work properly? It’s not like both these brands didn’t have a good reputation and heritage in building mobile computing devices, also in order to license the operating system HP would have to maintain and continue to develop it. What would that road-map look like and why would HP continue to develop consumer-facing software given its renewed focus on the enterprise
    • I never did find out how webOS was going to live up to HP’s leap of faith in the operating system because it evidently didn’t pan out, hence HP withdrawing it’s Touchpad and Pre devices

    The value of the Touchpad and its implications for the webOS

    Many of the eulogies for the Touchpad and the Pre point out that webOS was good software held back by Palm | HP portable devices hardware chops. This was the same criticism leveled at the original Palm Pre; so it begs the question why didn’t new owner HP try and deal with the performance issues second time around? I suspect that the leadership of Palm knew that the original Pre sucked, which why it was kept out of journalist hands for so much of the launch period.

    Given the resources of a large company like HP, I would have thought that the former Palm engineering team and their new HP would not have wanted to continue making poor performing products; and instead would have looked to draw a line under everything with a superior device.

    Yet when you look at the price that the remaining Touchpad devices are flying off the shelves in the US: 99 USD, this tells you a lot about the perceived value of the product.

    The 99 USD price point is some 220 USD below the tear-down price of the HP Touchpad. The tear-down price is a conservative estimate of the total cost of a Touchpad to HP. Now you can allow for the fact that the product has some discount priced in because HP was withdrawing from the market, but even Nokia isn’t taking that kind of bath with its Symbian handsets.

    So a fair amount of this discount must be due to the device experience provided by the webOS software. The risk versus rewards offered to users by this operating system far outweigh the intrinsic value of the hardware on which it runs. I would have to question why anyone would want to license webOS? You can find more more related content here.

    More Links

    HP | Palm deal thoughts

    HP: What Léo Apotheker’s Decisions Mean | Monday Note

    HP gave up on cool webOS devices but promises webOS PCs and printers | VentureBeat

    HP TouchPad Carries $318 Bill of Materials – Teardowns at iSuppli

  • iCloud thoughts

    On June 6, Apple announced a number of products at a keynote speech to kick off its worldwide developer conference. Mac OS X Lion and iOS 5 were widely anticipated; but the one that got the most attention was a service called iCloud.

    This service has received a fair bit of coverage and its worthwhile reflecting upon, some of this reflection has to do with all the things that we don’t currently know. I am not  going to focus on the iTunes Connect product that gives you a selection of your music across devices as other people have done that much better than I could.

    First of all a bit of a history lesson

    Apple has actually selling online services since about 1985, so Apple’s history with online services is almost as old as The WELL. AppleLink was an online service set up originally to connect Apple employees and dealers, it had a client software application for both Mac and the later models of the Apple II. It provided assess to remote server folders (kind of like FTP, iDisk, Box.net or Dropbox), bulletin boards for discussion and system-wide email (though interoperability with other email systems came in later).

    This system was a way that Apple distributed systems updates and drivers to dealers (you have to remember that at that time operating systems and the associated software that went along with them took up much less memory than they do today). This was all hosted on time-shared mainframes and connected by a global data network by GE Information Services. GE charged too much for the service and didn’t reflect the technological changes coming down the pipe that made these services cheaper to operate. So Apple eventually worked with Quantum Computer Services (now known as Aol) to develop a version of AppleLink suitable for consumers.

    The first email from space was sent on an Apple Portable via an AppleLink account from the Atlantis space shuttle to the Johnson Space Center in 1991. Back in 1988, AppleLink was also the host for a multi-channel story that played out with weekly episodes and included user identities woven into its plot. The storytelling used chat rooms and email was well as a more traditional narrative format echoing Matt Beaumont’s novel e by about 12 years.

    After a while, Apple, had a falling out with GE Information Services and consolidated their own service renamed eWorld and had it run by AOL.
    eWorld main screen
    Eventually eWorld was closed down as Apple realised that it couldn’t compete with AOL and they had bigger things to worry about as Apple was on the downward trajectory that would result in the return of Steve Jobs. By 1997 both AppleLink and eWorld had been closed down. The content eventually ended up on the Apple website under sub-domains like developer.apple.com and support.apple.com.

    In 2000, Apple came back with iTools which included the .mac email accounts, simple web publishing and iDisk. The email account allowed you to have IMAP4 which was rare at the time and iDisk was based on WebDAV standard to syncing. There were other services including web publishing and iCards: an electronic greeting cards service (prior to Facebook were a low impact way to exchange greetings, with a HTML card sent via email. One of the most prominent providers bluemountain.com was bought in a deal apparently worth 780 million dollars by then internet giant Excite@Home).  By 2002, Apple started charging for these services and briefly threw in a subscription to Virex.

    The service got a rebrand as MobileMe to take account of Apple’s expanded computing portfolio to take in the iOS-powered series of devices. Newcomers got a .me.com email address rather than the .mac.com email address. I myself have been signed up to these services through their evolutions for the past ten years or so, so still have a .mac.com ID.

    iCloud is a development repackaging of these offerings; an evolution rather than an innovation, it also means that Apple’s claim in the sub header of its press release that the service: Free Cloud Services Beyond Anything Offered to Date – are economical with the truth. There is also a question in my mind, for reasons I’ll outline below, about whether this next evolution is positive for end users.

    Device philosophy

    One of the things that stuck out to me when I was listening to Steve Jobs introduce iCloud, he described the Mac as ‘just another device’. On one level it makes sense; as the Mac is one of three sets of computing devices that Apple now sells: the Mac, the iPad and the iPod Touch / iPhone.

    • The second thing that marks it out, is a trust that as Sun Microsystems used to say ‘the network is the computer’.
    • Finally there is the question of primacy. Which device is the ultimate arbiter of the correct data?

    The flawed ‘net

    iCloud is based on the assumption that good quality data connectivity is ubiquitous, this is complete fiction for many people. I live in central London, apparently a world city, a hive of connectivity. Wi-fi that I can access safely is only available in certain coffee shops, and the mobile networks are full of holes like Swiss cheese. I am with Vodafone that seems to be better than most, but the only way to have a near-continuous reception is to roam on a foreign SIM; which is outrageously expensive. This situation isn’t . In the UK, the broadband infrastructure simply isn’t available to support existing streaming video services. I live in Central London within the proverbial stones throw from Silicon Roundabout and get barely 3MBs download and 400KBs upload from my ADSL connection. I live 500 metres from my local exchange.

    Data integrity

    One area I am not convinced that Apple will get right with the iCloud is keeping the integrity of address and calendar data intact. If one device doesn’t have primacy there is no control mechanism. It is easy to accidentally alter a record on an iPhone and that could then ripple through the iCloud to all associated devices based on it being the most recent edit. There is no information on how it will handle duplicate entries and failed syncs. Lots of unanswered yet critical questions.

    Household enterprise systems

    My set-up on MobileMe is relatively simple, I have one iTunes account, one address book, one calendar, one set of bookmarks and system preferences. These are synced across two devices (the MacBook Pro that I am writing this post on, and my iPhone). But increasingly, Apple’s eco-system is found at the centre of family’s IT systems. The analogy of the household CEO is often used to describe the housewife as homemaker.

    The family’s IT system needs to look more like the kind of enterprise technology that a CEO would expect. With massive data storage and policy-based systems designed to keep the right data with the right owners. I haven’t seen any evidence that iCloud would do this which is likely to result in lots of poisoned address books and music collections.

    It just works?

    One of Apple’s key selling points since Steve Jobs returned to Apple was that the company’s products just work. This is why the synergy between hardware and software is so important. When you took one of the original iMacs out of the box, you plugged in the keyboard, the modem cable into the telephone socket, the power socket and turned it one; you were ready to start computing.
    Museum of Information
    It promised elegant simple technological choices to early adopters and the late majority alike and is why products like the iPod, the iPad and the iPhone have become commonplace in many developed marketplaces disrupting incumbent players like Creative and Nokia. The complexity and challenges that the iCloud system needs to overcome could undue this unique selling proposition and tear Apple’s market-making leadership position apart.

    Open standards to Apple standards

    One of the things that has helped Apple to do well has been its adherence to open standards: the iMac benefited from being a USB pioneer. Mac laptops became popular with photographers because of FireWire. The Safari web browser and WebKit build upon W3C standards compliance and it is hard to remember now, but the first iPhone used HTML5 web applications for external developers – something that many people lost sight of.

    Apple’s online services were similar. The email service was based on IMAP4 allowing for easy synchronisation and iDisk works on WebDAV. However in the Apple press release announcing iCloud there is no information on what it supports any standards, but it does talk about iCloud storage APIs. And Apple did promise to make thse APIs available to developers. I am concerned that my social graph may be locked into a storage equivalent of the Hotel California; which is especially dangerous when you think at the amount of iterations and service closures that Apple has exhibited in the online space.

    More online related content can be found here.

    More reading

    Apple Introduces iCloud – Free Cloud Services Beyond Anything Offered to Date

    What the iCloud will cause to happen next | FT.com

    Apple details iCloud’s digital storage and syncing, free 5GB of storage

    Fourth time’s a charm? Why Apple has trouble with cloud computing

    Cloud Poll: Does iCloud Actually Have Anything to Do with Cloud Computing? | ReadWriteWeb

  • Sennheiser HD250 II Linear headphones

    The Sennheiser HD250 II Linear came from a time before Dr Dre and Lady Gaga had their own headphone lines. Quality headphones were dominated by German and Austrian companies. The three companies were AKG, Beyerdynamic and Sennheiser. These companies had a number of things in common: their headphones were very well made, sounded amazing and many of the parts were user serviceable.

    Sennheiser, AKG and Beyerdynamic now

    AKG designs haven’t changed that much (because they don’t need to), but the company has moved production from Austria to China since it is now part of the Harman conglomerate of audio equipment. The main difference that I have noticed is that the plastic mouldings aren’t as good as the Austrians used to do.

    Beyerdynamic is still a German family-owned business that keeps making technological progress. They have still managed to keep on building headphones to the same high standard it always has done. The most recent headphones that I bought were a set of Beyerdynamic DT150s. They look crude, but are robust, well-made and sound great.

    Sennheiser like Beyerdynamic is still family-owned but taken a more fad-centric attitude to it’s headphone design. Its HD25 and HD25-SP models hark back to HD414 which was originally sold back in 1967. Most of the rest of the designs take their cues from the Sony and Technics headphones from the late 1990s onwards.  I have a set of HD25 headphones but they aren’t my favourite Sennheiser set, I tend to wear them when I am traveling as they are pretty space efficient.

    Sennheiser have been on a role since the HD414 in 1967, by the time the early 1979 came around Sennheiser bought out the game changing HD420 with a modernist design. These were noticeable for their great comfortable headband, lightweight, great sound and value for money. The problem was that they were ‘open’ in design. That means that they allowed other people to hear your music and could easily hear ambient noise from your surroundings. Eventually they created a closed version of these headphones and tweaked them to come up with the Sennheiser HD 250 II Linear.
    Sennheiser HD 250 II Linear headphones
    These headphones are big, but don’t look bulky. They are aesthetically pleasing which is more than you can say for their peers back in the day or even now. I have worn them all day without any discomfort or sweatiness. Pretty much every part is user replaceable making them ideal as a long term purchase (and environmentally friendly to boot).

    The rivals

    I’ve worn most of the rival headphones to the Sennheiser HD250 II Linear:

    • Sony’s MDR-7506 are loud and reliable. Which is why they are popular in APAC and amongst many people in video
    • The AKG K270 are comfortable and light, but sound less accurate than Beyerdynamic’s DT150.
    • Beyerdynamic’sDT100 and DT150 are great headsets, but they feel bulky. The sound is pleasant accurate but doesn’t have the space and detail of the Sennheisers
    Sennheiser HD250 II Linear pros and cons

    Sennheiser HD250 II Linear headphones have an open sound more like listening to loudspeakers. They are still insulated enough for DJing and being a good citizen on public transport. They are very accurate allowing you to hear flaws in digital sound sources. For instance iTunes on my Mac and my iPod sound clipped with a slight metallic quality and the bass sounds thin; even when compared to CD. (I use an old HHb CD-Recorder player based on the old Pioneer ‘turntable’ CD mechanism and a Technics SLZ-1200 as my primary CD players). Vinyl sounds warmer and more rounded. It does make me wonder how digital dance music can become without decent bass response but that’s a whole other blog post.

    There are some aspects of the Sennheiser HD250 II Linear that are an acquired taste from a design point-of-view. They have a straight cable rather than a coiled ‘telephone’ style cable. I prefer the coiled cable design but some people find that it pulls so its a matter of personal preference. The cabling design is a simple ‘Y’ design rather than running around inside the headphones like the HD 25. However this means that they are easy to service and there is less to go wrong.

    Sennheiser, if you get to read this article please bring the HD250 II Linear model back, or at the very least keep making spare parts for them and keep the parts readily available to consumers. More related content here.

  • Palm Vx

    When I started agency life I still had a trusty Filofax that had my contacts I had built up from DJing, working in the oil industry and being in college written in barely legible text on address sheets or plastic sheets stuffed with business cards. It had a reassuring heft to it like it contained both the old and new testaments of the bible. In my first 12 months working at the agency, my contacts were further swelled by journalists, suppliers, clients and colleagues stuffed into two Rolodex frames and 99 numbers on the SIM of my then new Ericsson PF 768 mobile phone.In addition to all this, I also had built up a database of over 200  industry contacts on ClarisWorks running on my by now ancient Apple PowerBook. This presented me with the kind of problems that businesses sorted with CRM software. A second problem that I had was making all this data portable. The solution to all this was the Palm Vx.
    Palm Vx
    The only device that was compatiable with my Mac was the Palm series of devices and flush with cash from my first year’s bonus. I got myself a Palm Vx from Expansys. In many respects despite its lack of an always-on wireless connection, the Palm Vx was the benchmark I have in mind when I look at smartphones.

    At its core the smartphone lives or dies by its personal information manager and its ability to sync with your computer for your contacts and calendar. When I used a Palm Vx, I never had the machine brick when I loaded too many contacts on to it, it never endlessly duplicated or corrupted contacts and it didn’t freak out when you scheduled events more than three months ahead.

    Unfortunately the same can’t be said for subsequent devices I owned including Palm’s Treo 600 and 650 phones, or the succession of Nokia devices I owned up until my E90 communicator gave up the ghost and went to the great Carphone Warehouse in the sky.

    The Vx was primitive, which was one of its main strengths:

    • Its screen which showed 16 types of grey was easy to view in direct sunlight
    • It’s electroluminescent backlight allowed you to view it in a darkened room and still have enough battery left to last you a week
    • It didn’t have an app store, but then there wasn’t any productivity sucking software and you could find new applications with your search engine of choice
    • It had to use a stylus for all but the most basic items on the resistive touchscreen, but Palm’s original single stroke handwriting called Graffiti once you got the hang of it is faster to use than the soft keyboard on my iPhone. Unfortunately a long-running patent dispute that went on until 2004 meant that Palm had to move to the inferior Graffiti 2 based on a product called Jot
    • It did allow you to sync your desktop PC’s inbox with your device so you could go through your email on the commute home, but you wouldn’t be bothered by the always connected aspects of push email. Push technology was a big thing then so if you got tired of clearing out your inbox you could read highlights from Wired.com or CNBC via the AvantGo service which sucked in content via your PC that you could then browse through offline at your leisure; in many respects an RSS reader before RSS became well-known
    • Location-based software before GPS was a subscription service called Vindigo that provided recommendations on restaurants, clubs and bars, and shopping. It also had maps that provided turn-by-turn instructions from a look-up table of  directions and was updated by syncing via serial port or USB connected cradle
    • Wireless connectivity was an IrDA infra-red port which was pathetic. I once tried to use it in conjunction with my Ericsson phone to surf the web but it was too much effort to keep both of them lined up. It was perfectly fine though for exchanging business cards electronically. I remember being at a Red Herring conference during the summer of 2000, demoing Palm devices and spent half the time beaming business cards with consultants and lawyers. It involved a curious ritual akin to an animal courtship display where two people would hold their devices in front of each other and move them closer or apart until their contact details had been exchanged. But it seemed to work better than any solution since. Moo cards are now my common currency of information exchange instead

    It was the industrial design of the Palm V and Vx that feels the most prescient parts of the product in many respects. Some of the decisions in this were forced on the designers by the hardware specifications. Palm used to use AAA batteries in their earlier devices and held the OS and resident apps in ROM. ROM was expensive at the time so the V and the Vx had everything in RAM which meant that there always needed to be a power supply which meant they had to use a lithium-ion battery. Since the battery wasn’t designed to be user serviceable the case was hot-glued together. This allowed the industrial designers to make the device much thinner so that it could be slipped into a set of jeans or a shirt pocket and weighed in at a paltry 114g, some 20g lighter than my iPhone without its case.

    The need for a ‘picture frame’ around the screen provided the designers with a way of making the device feel nicer in the hand by making it have rounded edges. It wasn’t that far off the iPhone in terms of size, but felt nicer to hold. When I first got my iPhone 3GS the device felt too wide in my hand. The product design encouraged premium brands like Burberry and Jean Paul Gaultier to make Palm V cases (which is a bit nicer than the silicone rubber jacket most people have on their iPhone. I used to have a slider case by a company called Rhinoskin made out of laser cut titanium plate that was indestructable.

    At the bottom of the Palm V and Vx was a connector that Palm continued to use on the M500-series devices. This connector meant that lots of companies made great accessories. A company called OmniSky sold a GSM modem that the PDA slotted into, ThinkOutside made the best folding keyboard I have ever used, again using the connector at the bottom to connect with the PDA. I once wrote a by-lined article on the train back from London to Liverpool without any at seat power and with both the keyboard and the Palm Vx slipping into my jacket pocket when I reached Liverpool Lime Street. Something I just couldn’t do with the iPhone due to its greedy battery life and the bulky keyboard accessories currently available.

    Looking back on it, the Palm Vx was the high point of of Palm the company. Missed technological opportunities, numerous management issues, poor quality product and software engineering together with wider market technological progress meant that the company and the PalmOS developer eco-system was a shadow of its former self by the the time the company was sold to HP.