Category: hong kong | 香港 | 홍콩 | 香港

哈囉 – here you’ll find posts related to Hong Kong. That includes the territory, the culture, business, creativity and history. I lived and travelled to Hong Kong a number of times, so sometimes the content can be quite random.

In addition, I have long loved Cantonese culture and cuisine, so these might make more appearances on this category. I am saddened by the decline in the film and music production sectors.

I tend to avoid discussing local politics, and the external influence of China’s interference in said politics beyond how it relates to business and consumer behaviour in its broadest context.

Often posts that appear in this category will appear in other categories as well. So if Apple Daily launched a new ad format that I thought was particularly notable that might appear in branding as well as Hong Kong.

If there are subjects that you think would fit with this category of the blog, feel free to let me know by leaving a comment in the ‘Get in touch’ section of this blog here.

  • K pop stans + more things

    Were TikTokers and K pop stans really behind Trump’s low rally turnout? | DazedThere’s no way to prove whether the fake bookings caused genuine Trump supporters to lose seats. Many have attributed the low turnout to Trump’s failing campaign, with Bernie Sanders tweeting: “Maybe people are catching on that he is a pathological liar and a fraud.” Others have cited the ongoing coronavirus pandemic as reducing turnout, with mass gatherings still not deemed safe (six campaign staffers later tested positive for COVID-19) – the catchy story about K pop stans might be obscuring a more interesting story: that Trump just doesn’t have stadium filling power anymore. Interesting how K pop stans aren’t labelled as fanatics (yet). More Korea related stories here.

    Rocky start for Land Rover’s new Defender | Financial TimesDespite being configured online 1.6m times by enthusiasts, only 11,000 customer orders have been placed for the car so far, with a further 11,000 test-drive cars ordered by dealers, according to JLR’s annual results – fascinating insight in terms of website conversion numbers for the Land Rover

    Facts vs feelings in the BLM debate – UnHerd – so much to unpack here, not all of which I agree with wholeheartedly. But we need dialogue and debate more than slogans

    Quite apart of the inappropriateness of defining segments by ‘generations’ some of the economic data in these presentations are quite interesting. I would challenge their assumptions about attitudes over time made in the video.

    Hong Kong families prepare to flee the city, fearing a reign of terror from Beijing – The Washington PostTheir departure is so hurried that Ho has yet to assess school options for her two children. Her husband does not know what he will do in Taiwan, which lacks a financial sector comparable with Hong Kong’s. But even working at a restaurant would be acceptable. “Having my freedom of speech is worth more,” he said. – this shows pure fear in the face of evil. Its like refugees in pre-war Europe facing fascism

    How Diversifying Channels Can Help Retailers and Consumer Goods Brands Survive Covid-19 | Ogilvy – could we see a diversification beyond digital focus. Market penetration is key for marketing growth

    Solving online events — Benedict EvansNo-one has ever really managed to take a networking event and put it online. You certainly can’t just make a text chat channel for everyone watching the video stream and claim that’s as the same as a cocktail party. Equally, I can go up to a booth on the Qualcomm or Ericsson stand at MWC, wait my turn and then ask an engineer lots of questions, but how do we do that online? I could book a sales call, but that’s not the same at all.

    Mediatel: Mediatel News: Export to surviveAccording to Ad Association, UK advertising exports hit £7.9bn in 2018, a 15% increase on the year before. They’re growing faster than other services exports and, surprisingly to me at any rate, the growth rate has accelerated since Brexit – but the Brexit restrictions haven’t kicked in yet

    Group M forecasts 12.5% decline in UK ad market – I was expecting a greater decline

    China is setting itself up to win cold war 2.0 | Financial TimesAt the height of the cold war in 1963, the US federal government spent more on research and development than the rest of the world’s public and private sectors combined, Mr Atkinson says. Today, it spends less on R&D as a proportion of gross domestic product than it did in 1955

    Indonesia says China’s ‘nine-dash line’ puts its interests at risk | Financial Times – interesting

    Instagram ‘will overtake Twitter as a news source’ – BBC News – when this happens the rationale for Twitter fades away

    Behind China’s Twitter Campaign, a Murky Supporting Chorus – The New York TimesNo doubt some of these accounts are run by patriotic, tech-savvy Chinese people who get around their government’s ban on Twitter and other Western platforms. But an analysis by The New York Times found that many of the accounts behaved with a single-mindedness that could suggest a coordinated campaign of the type that nation states have carried out on Twitter in the past. Of the roughly 4,600 accounts that reposted China’s leading envoys and state-run news outlets during a recent week, many acted suspiciously, The Times found. One in six tweeted with extremely high frequency despite having few followers, as if they were being used as loudspeakers, not as sharing platforms – surprised that the bots don’t mutually follow each other as social proof

    TSMC at the head of history’s tide: two high walls and one sharp knife – China AI – translated from a Chinese article

    Nearly a third of all online ads in China invalid: report | Advertising | Campaign Asia31.9% of all online advertising traffic in China was invalid last year according to Miaozhen Systems. Worth RMB 28 billion. 57.5% of KOL fans are fraudulent – I thought that this could be even higher

  • Chinese diplomatic failure + more

    ‘Chinese diplomatic failure’ as Australia’s dovish voices fall silent – Inkstone – it will be interesting to see if this Chinese diplomatic failure forces the Chinese government to alter its approach

    China’s Trillion-Dollar Campaign Fuels a Tech Race With the U.S. – WSJto develop next-generation technologies as it seeks to catapult the communist nation ahead of the U.S. in critical areas. Since the start of the year, municipal governments in Beijing, Shanghai and more than a dozen other localities have pledged 6.61 trillion yuan ($935 billion) to the cause, according to a Wall Street Journal tally. Chinese companies, urged on by authorities, are also putting up money.

    The mystery document holding up China’s sale of Anbang hotels | Financial Times – this reads like a Robert Ludlum novel. More China related content here.

    Coronavirus: ad shift from TV to digital will speed up says Goldman – move away from brand building to activation

    China Millionaire Livestreamer Viya Shows Online Shopping Future“E-commerce livestreaming,” as it’s lovingly called by analysts, will already feel familiar to many in America and elsewhere; the latest stage in an evolution from infomercial pioneer Ron “But wait, there’s more” Popeil, the Home Shopping Network, Oprah’s Book Club, and Kim Kardashian. Amazon’s been experimenting with the concept for more than a year, most recently teaming up with “Project Runway” stars Heidi Klum and Tim Gunn for a spin-off and retail tie-in that will make the show’s winning designs immediately available to buy. Facebook has been trying to get users to shop on its platform for years; in May, it announced a partnership with Shopify to help integrate buying there and on Instagram

    ‘Don’t waste the crisis’: EU business group presses China to open markets | South China Morning Post – European chamber’s annual survey finds companies grappling with a more politicised, state-dominated environment. Forced technology transfers also a big concern for foreign players in the country

    UK businesses in China say opening measures have little impact | Financial Times – it will be interesting how much of a car crash it will be with Chinese retaliatory measures

    Daring Fireball: Zoom, Still Shitting the Bed – headline nails it

    Memorandum on Protecting United States Investors from Significant Risks from Chinese Companies | The White House – this has been a long time coming

    AUS antitrust probes zeroing in on Google Search, rival says – CNET – questions focused on ways of requiring Google to provide alternatives to its search engine on Android and in its Chrome web browser, Weinberg told Bloomberg

    A Come Back Story or a Mirage – Story of China’s Street Vendors | LinkedIn – my bro Calvin on the rise of small businesses in China

    Sequoia Capital China’s Neil Shen and Softbank Vision Fund partner quit board roles at Qihoo 360 | South China Morning Post – probably something to do with Qihoo 360 being sanctioned by the US representing a wider Chinese diplomatic failure

    Briefing with Senior State Department Officials on Limiting the CCP’s Ability to Steal U.S. Technologies and Intellectual Property – United States Department of State – interesting read

    Nomura/Hong Kong: beyond our Ken | Financial Times – interesting how Hong Kong’s national security law could encompass a brokers ‘sell’ note on Chinese equities. This is likely to be another Chinese diplomatic failure

    Huawei – Nowhere to run pt. XVI. – Radio Free Mobile – rather assumes China won’t use grey market techniques to get parts for Huawei

    Huawei builds up 2-year reserve of ‘most important’ US chips – Nikkei Asian Review – not terribly surprising. I also suspect that its set up a web of front companies to buy on the grey market as well

    Beijing Threatens Hong Kong’s Companies and Workers – The New York TimesChina and its allies are using threats and pressure to get business to back Beijing’s increasingly hard-line stance toward Hong Kong, leading companies to muzzle or intimidate workers who speak out in protest.Leung Chun-ying, Hong Kong’s former top leader, on Friday called for a boycott of HSBC, the London bank, because it had not publicly backed Beijing’s push to enact a new national security law covering the territory

    Hong Kong Filmmakers Discuss the Dire State of the HK Film Industry | JayneStars.com – this breaks my heart, having grown up on Hong Kong cinema

    HKU Legal Scholarship Blog: Johannes Chan Comments on the National Security Law (RTHK English News)what constitutes ‘national security’ has never been defined. “In China they never really define what exactly is ‘national security’. So the law could change according to political expediency or political necessity,” he said. “We don’t know if it will be more clearly defined in the coming law but in accordance with their tradition and the current scope, it could be exceedingly wide,” Chan said, adding it is naive to think the law will only apply to only a small group of people. The legal scholar also said he doubts if the central government will accept unfavourable rulings by Hong Kong courts linked to the new security law

    Presentation Design by 24Slides | 24Slides – interesting side service by Sheraton Hotels

    GOOPiMADE – really cool Taiwanese streetwear brand

    The Quietus | Missing The Jackpot: William Gibson’s Slow-Cooked Apocalypse“One thing I was curious about with Dominic Cummings,” Gibson continues, “is I wondered if he had noticed that Bigend’s mother was a Situationist – or someone who hung with the Situationists –and I wondered if he knew who they were and what their schtick was, because I somehow doubt he’d get that.” But I guess he sees himself as some sort of disruptor, shaking things up – albeit perhaps in more of a Silicon Valley kind of way, than in a Situationist vein. “But disruption is not hot anymore!” Gibson exclaims. “That’s an old meme.”

    Legendary fashion bibles STREET and FRUiTS are finally online | Dazed Digital – huge online asset

    How Did I Not Hate the new Ghost in the Shell SAC_2045 CGI Anime? – J-List Blogone observation J-List’s anime figure buyer made is that Netflix-funded anime rarely result in figures or other products for J-List or other anime shops to sell, and in general don’t have a “long tail” that allows anime fans to enjoy the work over many years, compared with more organically-created anime series. Sometimes this “Netflix short tail” problem is caused by the business model of streaming, which prefers to dump a whole series online at once so fans can binge it and get more addicted to the platform. One such anime was Relife, about a company that lets people return to high school and re-live a year of their lives over again, which totally failed to make a splash because it came out all at once on Netflix, rather than one episode per week

    The Wizards of Buzz – WSJ OnlineThe next time you visit a buzzy Web site, see a funny video clip online or read an unusual take on the news, chances are you owe it to someone like Mr. Worthington. A new generation of hidden influencers is taking root online, fueled by a growing love affair among Web sites with letting users vote on their favorite submissions. These sites are the next wave in the social-networking craze — popularized by MySpace and Facebook. Digg is one of the most prominent of these sites, which are variously labeled social bookmarking or social news. Others include Reddit.com (recently purchased by Condé Nast), Del.icio.us (bought by Yahoo), Newsvine.com and StumbleUpon.com. Netscape relaunched last June with a similar format. The opinions of these key users have implications for advertisers shelling out money for Internet ads, trend watchers trying to understand what’s cool among young people, and companies whose products or services get plucked for notice. It’s even sparking a new form of payola, as marketers try to buy votes – from back when influencers weren’t such a malign dystopian concept of shallowness

    The Infinite Heartbreak of Loving Hong Kong | The Nation – The same brutal policing tactics and authoritarian legal frameworks developed by the British to suppress leftist dissent are being recycled by Chinese authorities against pro-democracy Hong Kongers. The CCP constantly casts itself as the answer to Western imperialism. But Chinese state media now argues Hong Kong’s new national security law would improve upon the “frail” British security framework—in other words, that it wants to bolster, not dismantle, the colonial machinery of repression – interesting diacotomy in narrative. All of this compounds Chinese diplomatic failure in Australia and other western countries

    Cross-Country Trends in Affective Polarization – TL;DR – no clear correlation between political polarisation and social networks

    WARC | Global Ad Trends: COVID-19 & Ad Investment – advertising investment is set to fall 8.1% – $49.6bn – worldwide this year. This year’s downturn will be softer than in 2009, when the ad market fell by 12.7% ($60.5bn). Traditional media will fare far worse than online. Almost all product sectors will record a decline this year, with the most severe falls seen among travel & tourism (-31.2%), leisure & entertainment (-28.7%), financial services (-18.2%) and retail (-15.2%).

  • Hana Kimura + more things

    Hana Kimura

    Hana Kimura was a reality TV star appearing in a Netflix Japan show. She got a lot of unfair online abuse which contributed to her taking her life. Kimura was just 22 years old. YouTube user Nibota does a really good download on what happened. It mirrors experiences reality shows around the world seem to provoke in online behaviour. Hana Kimura worked in the entertainment industry as a wrestler and her death is indescribably tragic. More Japan related posts here.

    Crowns & Owls

    London collective Crowns & Owls shot this advert for Wieden & Kennedy Tokyo client Nike Korea. Entitled ‘You can’t stop us’ it symbolises ‘ the story of Shim Suk-hee; the gold medalist speed skater and national icon whose bravery in confronting her experience with systematic physical, sexual and mental abuse within 2019 South Korean sport’.

    They actually built the tunnel inside South Korea’s largest indoor ice rink.

    Yojiro Arai

    Nescafé Hong Kong has a new animated advert for canned coffee. It was directed by Yojiro Arai, formerly of Studio Ghibli worked with a a Japanese team for the best part of a year to provide the authentic backdrop of Hong Kong and you can see it in the details, from the estate agent windows to the money plant in an office lobby. (H/T via the Mad Man blog (HK)).

    Loewe

    Lovely case study of an ad by luxury brand Loewe. This was a Christmas film without the cliches of John Lewis et al. It is an interesting mix of analogue skills which reflect the craftsmanship that luxury good brands like Loewe have in their DNA.

    Jeremy Fleming, GCHQ

    Jeremy Fleming, the current director of GCHQ gave a presentation for Imperial College and it is very similar to one he gave to the online version of the Cheltenham Festival. Unsurprisingly coronavirus offered an opportunity for hackers. It is interesting that he goes to talk about privacy and data protection on contract tracing apps. He doesn’t provide a concrete answer.

  • Cathay Pacific problems + more

    Cathay Pacific merger hits roadblock from aviation regulator: report | Hong Kong Business – this makes sense as the ‘other shoe dropping’ following last years resignation of Cathay Pacific CEO Rupert Hogg due to Chinese government pressure amidst the Hong Kong protest movement. This appears to be all about squeezing Hong Kong business to kowtow further to Beijing’s authoritarian Han ethno-nationalist agenda. It could be also softening up Cathay Pacific for a bargain basement takeover by one of the Chinese state airlines as a fuck you to the Swire taipans and long suffering Hong Kong retail shareholders, instead lining the pockets of some mainland princelings

    Samsung Chief Grilled over Succession Fiddle – The Chosun Ilbo (English Edition)each Samsung C&T stake was calculated as equal to just 0.35 Cheil Industries stakes in the merger, and prosecutors believe that Samsung intentionally inflated the value of Cheil Industries and understated the value of Samsung C&T, thereby causing damage to other shareholders. The second charge focuses on allegations of a W4.5-trillion accounting fraud involving Samsung Biologics, a key affiliate of Cheil Industries. Prosecutors suspect Samsung hid the debts of subsidiary Samsung Bioepis to inflate the value of Samsung Biologics – if the allegations are true the Lees were bilking retail and institutional investors about of many millions of dollars and the Korean government might stand to lose a substantial amount of inheritance tax. More on Samsung here

    YouTube deletes comments critical of China’s Communist Party – apparently due to a software ‘flaw’ – all of this is going to feed into the grist mill for tighter control and regulation of social platforms in the US and other western markets. If it had been a hack, it would have been impressive

    動森情報:【ANNA SUI加入《集合啦!動物森友會》!快搶2020年春夏季時裝!】 – 香港人遊香港 – fashion brand Anna Sui joins Animal Crossing including virtual versions of new seasons design. Overall the way that brands are using Animal Crossing reminds me a lot of work that I did back in the day with adidas when I was inhouse at Yahoo!. Branded clothing came to avatars. But with the amount of momentum behind Animal Crossing, I am expecting much more exciting developments. How could Nintendo monetise this better, without ruining gameplay?

    E-Commerce Channels Dominant but Physical Stores are Equally Important – Nielsen – interesting how its geographic factors like Singapore where retailing is very convenient. I had seen similar claims made about US food retailing as well

    New Research Spells Big Trouble For Movie Theatres | Brandwatch – ok you can query the validity of the data but its interesting

    The Rise of ‘Affordable Premium’ in Korea’s Smartphone Market | Counterpoint Research – my hypothesis is that utility has topped out for Korean consumers on smartphones. So long as it runs Instagram and the Kakao suite of messaging and payment apps its fine

    Facebook Executives Shut Down Efforts to Make the Site Less Divisive – WSJ – not terribly surprising (paywall)

    The Quietus | The Many Faces Of Housekeeping: How Wealth & Privilege Are Distorting Underground Music – depressing but not terribly surprising. Looking back, a lot of the biggest rock artists went to ‘good’ schools, Tony Colston-Hayter and hangers on at Sunrise or the second generation criminal oligarch money that funded well-educated scions ventures up North. 1990s super clubs having the money to buy out venues and keep them shut; or buying up all the ad inventory in scene magazines like Mixmag – access to capital and connections make this inevitable. Unfortunately Housekeeping’s stuff is pretty mediocre as well

    Rewatching *Dirty Harry* (no real spoilers) – Marginal REVOLUTIONas usual with San Francisco movies one can see the reach of NIMBY — the city doesn’t look much larger or busier today.  The subtext of the film is that law and order is collapsing, yet San Francisco was far cleaner back then and street harassment never is presented as a risk.  Even the red light district of 1971 seemed better kept than many of the nicer parts circa 2020 – reflecting the 1971 film, shot during the fallout of the summer of love

    Fatalism, Beliefs, and Behaviors During the COVID-19 Pandemicthree main empirical findings. First, individuals dramatically overestimate the infectiousness of COVID-19 relative to expert opinion. Second, providing people with expert information partially corrects their beliefs about the virus. Third, the more infectious people believe that COVID-19 is, the less willing they are to take social distancing measures, a finding we dub the “fatalism effect”. We estimate that small changes in people’s beliefs can generate billions of dollars in mortality benefits

  • Generations or life stages?

    Generations or life stages? – Why am I asking this as a question? I’ve had a bit of time to think about consumer behaviour. At the moment you can’t throw a stick without hitting ‘an’ expert in at least one of three generations:

    • Gen-Y or millennials
    • Gen-Z
    • Gen-A

    There are older generations that also exist but are only mentioned in passing:

    • Gen-X
    • Baby-boomers
    • Silent generation
    • Greatest generation
    • Lost generation

    The principle behind this is that each generation would relate to the world in different ways. The implication is that each would require different marketing considerations radically different to anything that has come before.

    This lens has a number of results:

    • It encourages marketers to segment markets in certain ways. This facilitates marketing assumptions that are unhelpful
    • It continues marketing focus on a set age group, rather than mining a portfolio for lifetime spend
    • It feeds into a wider marketing culture of ‘disruption’ that can be unhelpful

    A history lesson in generations

    Generational labels seems to have been started in journalistic essays. These essays tried to convey common experiences. For instance, the sense of loss and dislocation that many felt after fighting in World War 1.

    The massive scale of the war meant that armed service touched more people. Over time they have been used to illustrative effect by governments, media and business.

    Generations

    This has meant that generations varied in length. I reviewed a raft of reports and media coverage and found that from Gen X onwards there has even been an variation in definition of what the generational length was.

    Over time an industry of journalists and consulting firms has been built up. They point out the various flaws that are supposed to characterise each generation. They point out to company boards how their businesses will be disrupted if they don’t change the way they do business to meet the needs of a generation. This consulting mirrors the way consultants have preached a similar disruption message around different aspects of digital transformation and requires a regular cyclical refresh.

    Is this a deliberate ruse? Probably not, but book publishers need books and consultants need to bill. Both of which are insatiable machines that require a ‘new, new thing’.

    A final factor to consider in defining generations. Historically the definition of generations has been done with a global north, western-centric lens. If you look at markets like China the differentiation tends to be done in decades: post-90s generation, post-80s generation and so on.

    Now, we’re in a time period where the bulk of young people are going to be born in the global south. There is likely to be emigration north for economic opportunity. There is likely to be a corresponding need due to population decline in developed nations. A trip to Tokyo or London already shows the impact of this. From nurses and care home workers to combini staff and baristas; many of the workers are young and foreign. A global north, western-centric lens makes even less sense.

    Period trends and generation trends

    One of the things that the generations stereotypes can blind marketers to is cross-generational trends within a period of time. One of the stereotypical characteristics that Gen X was labelled with was cynical. Researchers found that Gen X did exhibit higher levels of cynicism than previous groups of 18 – 29 year olds.

    But Stanford University took the research one step further and looked the accuracy of this cynical label. What they found was that all generations at that time were exhibiting higher levels of cynicism. It was a period trend rather than a generational one. As a marketer, that might have a huge implication in the way you deliver messages beyond Gen X.

    What are the causes of this increase in disaffection? “Media commentators may be right in emphasizing the malaise-inducing effects of ‘historical underdosing’,” the researchers said. The term refers to the belief that history has come to an end, with such institutions as the family and government becoming ever more corrupt and exhausted. It suggests that the great regenerative struggles of the past, such as civil rights and feminism, have already been fought, and all that is left is the winding down and decay of present institutions. “Generation X commentators have, however, glossed over the possibility that such disaffection can just as easily affect older folks as younger ones. If anything, older individuals are especially vulnerable to romanticizing the past and thus becoming disaffected and disengaged with the present,” Grusky said.

    Oldsters Get The Gen X Feeling | Sci Gogo

    David Grusky, one of the two Stanford sociologists who conducted the study highlighted some great actionable insights that marketers at the time could have used when targeting older market segments. Unfortunately, the Gen X = cynical impression stuck, marketers failed to ask the right questions and got the wrong heuristic.

    Grusky’s work and the rise of social media adoption across all age groups does make me wonder about Gen Y’s reputation for narcissistic behaviour – when we could be living in a more narcissistic time.

    Unhelpful stereotypes

    Stereotypes are heuristics that help us make sense of the world. If we constantly had to analyse everything, we’d have been eaten by large predators whilst in a state of analysis paralysis. In a resting state our brain accounts for 60 per cent of our body’s glucose consumption. So anything that can drive energy efficient actionable insight would make evolutionary sense.

    It is unlikely that the modern marketer will be eaten by a pack of ravenous wolves. Yet stereotypical heuristics will make their way into the decision making biases of marketers and their management teams.

    Generational labels lend themselves to stereotypes and some of the biggest of them are questionable at best.

    • Boomers are selfish and don’t care about the planet. The publication of Silent Spring by biologist Rachel Carson, could be considered the point at which the modern environmental movement was born. Counterculture figure Stewart Brand lobbied for the release of the iconic ‘blue marble’ whole earth in space photo by NASA which galvanised the environment movement. His Whole Earth catalog series also went on to influence the ‘back to the land’ counterculture movement that sprang out of hippydom. It is no coincidence that groups like Greenpeace and Friends Of The Earth were founded around this time. The first Earth Day happened in San Francisco in 1970. As the counterculture movement went around the world in the early 1970s, so did green-orientated political parties. Without Boomers there wouldn’t have been an environmental movement. Extinction Rebellion (XR) stands on the shoulders of direct action groups like the Greenham Common women and Greenpeace. There is however, anecdotal evidence to suggest that public interest in environmental issues dips during an economic recession and this seems to have been the case after the 2008 financial crisis.
    • Gen X are slackers. They came into a world that had much less economic opportunities than their parents generation. The lack of balance in corporate culture was as unattractive to young Gen Xers as it was to Gen Y and Gen Z first jobbers. As outlined earlier, the move to deregulation and globalisation led to increased cynicism thoughout generations at the time when Gen X entered adulthood. Yet on the flipside, their entrepreneurship has been lauded over the years. Though often that entrepreneurship was forced upon them as industries globalised. It is interesting to see how the slacker label moves. The lying down movement in China amongst new graduates and 20 somethings sounds very like ‘slacker culture’
    • Gen Y are tech savvy, demand work life balances and are narcissistic in nature. Pew Research indicates that Gen Y do indeed adopt smartphones and tablets, but despite the research article headline of Millennials stand out for their technology use, but older generations also embrace digital life – the difference with Gen X is just three percent in terms of smartphone usage and tablet usage is broadly comparable across generations
    • Gen Z are digital natives and are socially conscious. A classic example of how the truth is more complex and nuanced than this is a recent Kings College London research done into UK attitudes and behaviours towards COVID-19. In it is a group called resistors. They buy into the fake news around the virus, are more likely to violate the lockdown regulations and the majority are in the 16-24 year old category.

    Massively parallel cultures

    Cultural movements used to align in a serial manner to moments in time and space. There was a serial progression as one cultural movement was created in reaction to; and on the legacy of another.

    The nature of media and connection changed with technology. Cheaper air fares mean’t that the world has become much more accessible. I am not saying that it is cheap to fly to Australia, Japan or Brazil – but it is cheaper than it was. In my parents life time in Ireland, families and friends used to hold a wake for members of the community emigrating to the United States or Australia.

    The reason for the wake was that the distance was only likely to be bridged by the occasional letter and post-departure it was unlikely that they would be seen again.

    Media is no longer something that has a time slot like the morning paper, drive time radio or prime time TV; but a membrane that surrounds us. It is in our pocket with us everywhere. We are the media; we have a portable broadcast studio of sorts in our pocket and the means of transmission.

    To give you an idea of how revolutionary this concept is, here’s a clip from Back To The Future which was released as a film in 1985. Note the sense of wonder that the 1950s era Doc Brown has when confronted with a 1980s vintage JVC camcorder.

    Victor legendary video camera
    The iconic JVC GRC-1 camcorder. It is branded Victor for the Japanese domestic market.

    The Victor / JVC GRC-1 camcorder had been launched the previous year and was the first all in one VHS camera and recorder – so at the time of the film release this was still cutting edge stuff.

    The ‘Mondo‘ series of documentaries shocked and thrilled audiences with practices from around the world that would have seemed fantastical. At least to the average member of the public in the Italy of the directors, or mainstream audiences in the US. As the introduction to the English dub of the film says:

    Intro to Mondo Cane

    By comparison e-commerce and websites allow us to sample culture and products from around the world. You have access to Korean dramas and beauty tips, vintage Hong Kong movies, Brazilian funk carioca music from the ghettos of Rio De Janeiro or Chinese rap. The web isn’t a perfect memory, content disappears or often never gets seen.

    Content is often mediated through algorithms governing e-commerce, search and social platforms. But despite those impediments; culture evolves and morphs in a massively parallel way. Which makes a mockery of generational stereotypes.

    Consumption is becoming an attenuated concept

    Part of the focus on generations is due to a focus on grabbing early life time spend. Brands want to get consumers as young as possible. An oft-mentioned heuristic was that half a consumer’s spend was done before they reach 35. There are a few things wrong with this approach:

    Marketing science research has shown that consumers are brand promiscuous. Light consumers are more important for brand sales than heavy consumers. So an exclusive brand building focus of going after young consumers like a game of ‘capture the flag’ isn’t the most effective approach.

    We also know that there are a number of factors attenuating consumption patterns and spend along the generations so a youth focus makes less sense:

    • Older people tend to have more assets and the ability to spend. This is due to property prices, historic performance of pension investments, life insurance policies and a lack of student loans
    • Earning power in real terms has been declining over time. Taking into account a parity in education and inflation; boomers earned more than gen x, who in turn did better than gen y. Gen x managed to keep ahead of boomers only by having both partners in a marriage go out to work, to compensate for the man’s reduced earning power
    • Younger people are having to spend a larger degree of their income on somewhere to live. Student loan repayments creates an additional drag on their income
    • People are delaying life stages like marriage later due to the financial burden and have been having less children in most of the world
    • People are acting younger for longer and this reflects in their consumption patterns. Part of this is down to ageism in the employment market and part of it is down to them continuing to do what they love. I know Dads of college age kids who still skate or do martial arts. I know pensioners who love to buy lip gloss. An exception to consumer attenuation is the luxury sector. Luxury consumers have become younger, but that is also because the centre of gravity in luxury has shifted from US consumers to east Asia. Scions of first generation entrepreneurs from China, Korea, Singapore and Malaysia are not afraid to embrace their affluence

    Life stages rather than generations

    Culture is very important in making brand messages resonant. Culture is also adrift of generational labels. It is ethereal and finds its way to people, now more than ever. Being massively parallel in nature has made culture more democratic.

    Thinking about the brand challenge in a consumer life stage way allows us to build strategic rather than short term communications. It allows to think about meaningful brand propositions across price, place, promotion and product. And then manifest it in a way that resonates culturally over time.

    In an industry when marketing effectiveness is failing and campaigns are taking an increasingly short terms approach. Peter Fields’ report The Crisis in Creative Effectiveness for the IPA highlights the dangerous position that marketing is in. It’s a big hill to climb, but a good first step would be to ditch ineffective stereotypes as part of an effort to improve the quality of long term thinking and ideas.

    Update (August 17, 2020)

    BBH Labs looked at group cohesion data and in the process added another reason why generations don’t make any sense.

    The Group Cohesion Score is our attempt at calculating the relative likemindedness of a group of people. Using TGI’s Jan-Dec 2019 UK dataset, we measured the size of the average majority viewpoint across 419 lifestyle statements. These statements range from the mundane (“I use a refillable water bottle most days”) to the profound (“There’s little I can do to change my life”) to the philosophical (“A real man can down several pints in a sitting”). The available responses are Agree, Disagree, Neutral or Not Applicable. These statements will elicit conflicting opinions in every group, but close-knit, homogenous groups (e.g. Mormons) will have larger majorities than weaker ones (e.g. left-handers). You can access the same data yourself through TGI – we haven’t manipulated it in any way.

    As an entire populace, the UK’s Group Cohesion Score is 48.7%. In other words, the average majority opinion is held by 48.7% of the population. …On average, the generations have a Group Cohesion Score of +1.3, making them only marginally more like-minded than the nation as a whole. For Gen Z, this score falls to +0.2. People born between 1997 and 2013 have no stronger connection to each other than to the rest of the country. There’s an entire industry built on churning out Gen Z insights and it’s complete bollocks. They have no worldview.  

    Puncturing The Paradox: Group Cohesion And The Generational Myth | BBH Labs

    More information

    From Counterculture to Cyberculture: Stewart Brand, the Whole Earth Network, and the Rise of Digital Utopianism by Fred Turner

    Generation X not so special: Malaise, cynicism on the rise for all age groups | Stanford News Service

    Gallup Historical Trends | Environment

    Living: Proceeding With Caution | TIME magazine

    X Saves the World: How Generation X Got the Shaft but Can Still Keep Everything from Sucking by Jeff Gordinier

    Creative effectiveness is collapsing, claims new IPA report | Contagious