Category: hong kong | 香港 | 홍콩 | 香港

哈囉 – here you’ll find posts related to Hong Kong. That includes the territory, the culture, business, creativity and history. I lived and travelled to Hong Kong a number of times, so sometimes the content can be quite random.

In addition, I have long loved Cantonese culture and cuisine, so these might make more appearances on this category. I am saddened by the decline in the film and music production sectors.

I tend to avoid discussing local politics, and the external influence of China’s interference in said politics beyond how it relates to business and consumer behaviour in its broadest context.

Often posts that appear in this category will appear in other categories as well. So if Apple Daily launched a new ad format that I thought was particularly notable that might appear in branding as well as Hong Kong.

If there are subjects that you think would fit with this category of the blog, feel free to let me know by leaving a comment in the ‘Get in touch’ section of this blog here.

  • Yellow economic cycle

    The yellow economic cycle has manifested itself as a positive boycott.

    The anti ELAB protest movement in Hong Kong exposed the fracture lines between pro-Beijing (blue) and pro-Hong Kong sides (yellow). Some of Hong Kong business community came out and criticised the protestors. This resulted in consumers boycotting their business.

    Maxim’s

    The classic example of this was when Annie Wu criticised Hong Kong protestors. Wu’s father James co-founded Maxim’s Caterers Limited. Maxim’s is has a wide range of restaurants for all budgets. It also owns bakeries, provides catering for universities and businesses. Maxim’s even has a joint venture with Starbucks. Starbucks coffee shops in Hong Kong and southern China are run by this joint venture called Coffee Concepts.

    Mainland businesses, especially Chinese state-owned enterprises like China Mobile and Bank of China were defaced by protestors. McDonalds restaurants in Hong Kong and China are majority owned by CITIC – a Chinese state-owned investment company.

    Garden Bakery

    Garden Bakery’s Life bread ended up becoming a yellow brand by default when it was criticised by members of the Hong Kong Police. Hong Kong protestors rallied around and even brought along loaves to demonstrations.

    #AnywhereButChina Challenge

    Consumers bought everyday products that weren’t made in China and shared the product and its country of origin online. This becomes quite tricky as products from western brands like Wrigley chewing gum or pair of Nike sneakers could be made in China.

    It’s particularly interesting as it raises questions about long term perception of quality. Back before the protests when I was living in Hong Kong LG and Samsung smartphones being sold advertised with pride that they were made in Korea. It was a similar story with high-end Sony TV sets. #AnywhereButChina channels China’s political and quality related issues in one meme.

    Solidarity with their customers

    Many small businesses in Hong Kong started to do what they could for their young customers. And the customers paid them back with loyalty. By trying spend their money only in yellow businesses and avoid blue ones by creating a yellow economic cycle.

    Yellow economic circle

    Online assets were created to point customers in the right direction. Here is one of the posters that have been circulating on Twitter. The use of QRcodes is much more common in east Asia than Europe. The code takes you through to a Google Maps overlay of Hong Kong featuring Yellow businesses which would be preferable to shop and eat at. Green businesses which are preferable to blue businesses. Blue businesses will be avoided wherever possible.

    Reviews of yellow shops and restaurants on review sites like Open Rice have been poisoned by pro-government supporters placing bad reviews and protestors piling in to defend their yellow economic circle members. At its worst, even the most hardened Wikipedia editor would be daunted by the pitched battles going on.

  • Convenience store + more things

    CivicScience | Convenience Store Food Taking Aim at Fast Food – god this brings back memories of fishballs and curry sauce in the 7-Eleven convenience store common in Hong Kong. More stories on retailing here

    7-Eleven at Tung Chung (Lantau Island) MTR station
    7-Eleven convenience store in Tung Chung (Lantau Island) MTR station circa 2006

    TBWA HK offers service pack to help brands through “financial winter” | Advertising | Campaign Asia – sales over brand building. More on this later

    What the Heck Does Luxury Mean Now? | GQa new and enticing definition of the word emerged with flawless-diamond clarity: big European houses hired a swath of truly cool designers who rewrote the rules of exclusivity and quality, breaking brands free from its tiresome cliches about who and what was indulgent, beautiful, and elegant. Figures like A$AP Rocky and Frank Ocean became the new doyennes of style and taste; Alessandro Michele, Virgil Abloh, and Kim Jones became worldwide superstars; and Supreme convinced a new generation that you could make inexpensive stuff with the rigorous sensibility of a fashion house. Things that were once secret became matters of global pop-cultural importance—a lot of people now follow the haute couture and menswear shows like others follow football

    PopSockets, Sonos, and Tile Ask Congress to Rein in Big Tech | WIREDit wasn’t until PopSockets agreed to spend $2 million on retail marketing that Amazon finally clamped down on the fakes and knockoffs. Amazon denies this, and says that worked “with PopSockets to address our shared concerns about counterfeit.”But there were still other problems: Barnett says Amazon frequently lowered the price of PopSockets products, and then expected his company to make up the difference—even though that was never part of their contract. Amazon would “dress up requests as demands, using language that a parent uses with a child, or more generally, that someone in a position of power uses with someone of inferior power,” Barnett wrote in testimony sent to Congress. Am I shocked that Amazon is playing hard ball in the way that everyone from Tesco to Wal-Mart have done? No. But the problem isn’t the tactics per se, but the scale at which Amazon operates. Also Tesco and Wal-Mart might try and tear your face off with look-a-like private label products, but they won’t intentionally cross the line into selling counterfeit products

    Twitter picks 2019’s most creative brand campaigns – Some interesting tactics, all of which look like PR and are run of the mill in nature

    How China’s state-owned enterprises milk listed subsidiaries – Nikkei Asian Review – no surprise in this report but nice to see it explicitly stated

    Facebook apologises after Xi Jinping name translated as an obscenity – While China does not allow its citizens to access Facebook freely, the country is the company’s largest source of revenue after the US. Facebook is setting up an engineering team at its Asia-Pacific office in Singapore to focus on the lucrative Chinese advertising market, Reuters reported this month.

    How Britain’s big retailers missed their online moment – most traditional retailers still operated separate pools of stock, often in different warehouses, for stores and online. This really surprised me

    Old Masters, New Clothes: Highsnobiety’s Latest Streetwear Collab | Sotheby’s – STFU – this is just taking the michael. Years from now, I might look back on this as the peak of the current premium streetwear bubble

  • Plastic flowers + more things

    Hong Kong’s Industrial History : How Plastic Flowers Built A Global MetropolisIn the years after World War II, buying a bunch of plastic flowers was trendy, not tacky, and Li Ka-shing built their novelty into a business empire that now spans the globe – the Hong Kong manufacturing boom went on until the opening up of China. At this time Hong Kong was a more equitable society. The business entrepreneurs either pushed into China or deindustrialised and became Hong Kong property developers. As for plastic flowers, you often see them around you and don’t realise what they are. More on Hong Kong here

    Pinwheels  for sale Hong Kong.

    Airline vlogger faces backlash, including a death threat, for his negative review of Singapore Airlines – TODAYonline – Singapore gets its unofficial 50 cent army

    The durable history of Casio’s durable G-Shock watchthe company gets asked all the time about how it might create a smartwatch that lives up to users’ rugged expectations for its storied brand, but that any such product would have to be a G-Shock first. “I believe you can rest assured that it will be uniquely G-Shock in its form factor, unlike anything we have seen before.” If Casio carries its tradition forward, you’ll be able to read all about it—right on the face of the watch itself

    Inside the Feds’ Battle Against Huawei | WIRED – interesting that it misses out on past behaviours of concern such as the T-Mobile robot arm technology theft and the African Union system infiltration (paywall)

    No Free Lunch, but almost: what DoorDash actually pays, after expense — #PayUp – uberization of workers in action

    EU’s former ambassador to South Korea suspect in China spy probe | South China Morning Post – shit meet fan

    Facebook does not understand the marketplace of ideas | Financial TimesThe first critical flaw in Mr Zuckerberg’s thinking is the idea that the marketplace for goods is efficient without regulation. Much of the thrust of economics over the past half century has been to understand what regulations are needed to ensure that markets work. We have tort laws that ensure accountability if someone is injured and we don’t allow companies to pollute willy-nilly. We have fraud and advertising laws to protect consumers against deceptions — recognising that such laws circumscribe what individuals may say and publish – well worth reading the rest of the article (paywall)

    Fun With Charts: A decade of Apple growth – Six Colors – I wonder if these values were normalised to compare like with like?

    Marine Commandant: ‘The Farther You Back Away From China, They Will Move Toward You’ « Breaking Defense – take the fight to them rather than the other way around

    How Loro Piana serves ‘nomadic elite’ with €7,000 cashmere coats | Financial TimesA recent report from consultants Bain & Co argued that new growth in the luxury goods industry was going to be driven by brands that go beyond just offering shoppers a product and were able to also provide a mixture of new experiences and ideas, and even provoke emotions

    LinkedIn – Louis Vuitton menswear fall/winter 2020 lifestream – its odd to see a YouTube style lifestream on LinkedIn. Engagement seems to be relatively low given Louis Vuitton’s million-plus followers

    A new way to find clothes, shoes and more on Search – bringing back Froogle, I suspect this is to counteract Amazon in product search and advertising

    Betfred owners make millions from company treating gambling addicts | The Guardian – now that’s vertical integration

    New Tesla registrations in California nearly halve in fourth quarter: data – Reuters – which tells you something about the value proposition of Tesla

    Jeff Staple On How Streetwear Set The Tone For Today’s Mainstream—And What To Expect Nextnow, a single post can disrupt everything. A single verse from the right musician can kill off an entire brand. So the velocity at which retailers must adapt had to catch up. They could no longer wait for the Vogue “September Issue” or New York Fashion Week to see what was hot. It was blatantly obvious down to the exact number of “likes.”

    Chow Tai Fook, Sa Sa closures deepen Hong Kong retail crisis | Campaign Asia – this is about deflating an overinflated retail and real estate economy. Its popularity was from the prevalence of adulterated products in China and the lack of sales tax in Hong Kong. Chow Tai Fook failed to look at international expansion and has no one to blame but its board of directors

  • Lovemarks

    A decade and a half ago Kevin Roberts wrote his book Lovemarks. In reality, Roberts reiterated the factors needed for a successful (consumer) brand. Though much of it would benefit a business-to-business brand as well. Indeed someone like Snap-On are are a great example of this.

    I took the piss out of Roberts book after I read it. It tried to rebrand branding by repeating the same tools that branding uses anyway. Roberts’ Saatchi & Saatchi famously parleyed Lovemarks ‘thought leadership into winning the JC Penney advertising account.

    I still think that it was money for old rope. But in retrospect, I view it also as plea to make branding great again; in the face of the nascent performance-only digital marketing that was gaining momentum.

    Moving forward to 2019 and brand marketing is a dark place. Digital now accounts for 70 per cent of media spend in the UK. God knows advertising now needs a move back to craft as advocated to Roberts back then.

    One thing that Roberts failed to grasp in his book is often that consumers put the ‘value’ or love in a brand. Steve Jobs didn’t invent the Apple fan boy. Being under attack by the IT department and peers did. I remember whilst at college advocating Macs to other students and get them up and running on (secondhand) machines that they bought. Or subscribing to Guy Kawasaki’s Apple ‘EvangeLIST’ and Small Dog Electronics ‘Kibble and Bytes’ email newsletters – which helped me realise:

    • There were other people like me out there
    • I had rational ammunition to deal with opponents
    • Technical advice to exist in a Windows world

    Garden Life Bead

    A more recent example of this is the outpouring of support for Garden Bakery in Hong Kong. Garden Life bread is like Wonder bread in the US, Brennan’s bread in Ireland or Warburtons in the UK.

    During the stand-off at Hong Kong Polytechnic University. A policeman was quoted as saying that:

    Protestors were irresponsible, brainless rubbish that he looked down upon. They eat ‘cold bread’ that’s usually eaten by poor old people while police go to Shenzhen for hotpot and beer

    The cold bread that he was so dismissive of is Garden Life Bread – which is a well loved local brand. It is part of the hybrid cuisine of Hong Kong like Hong Kong style milk tea or Spam fritters for breakfast. It is usually eaten toasted with coconut jam, or peanut butter and condensed milk. You can often buy it as toast with scrambled egg on it.

    The brand love that came back from Hong Kong protestors was part politics, part Hong Kong pride.

    It inspired art

    Garden Bakery autobot

    And even started to appear at protests

    Garden Bakery Life bread at protest in Hong Kong's Central district

    The challenge Garden Bakery have is an interesting one. It is a local champion brand, but also has presence in China and sells biscuits to overseas Chinese communities – who are split in their view of the Hong Kong protests. The Chinese government has substantial influence or even ownership of overseas Chinese language media outlets.

  • K pop idol conscription + more

    K pop idol military service

    K Pop: idol speculation | Financial Times – how Korea’s military service impacts the country’s talent management companies. There have been numerous K pop idol military scandals. K pop idol Rain was punished for going AWOL whilst on military business to meet a fellow celebrity. Big Bang’s T.O.P. was discharged for cannabis use. There is a movement to try and have idol artists become exempt from military service. Korea has past a law allowing top level K pop idols to defer their military service for two more years until 30. More Korea related content here.

    BTS

    China

    China’s Tech Ban Could Have Grave Long-Term Consequences | Hardware | TechNewsWorldThis ban on U.S. computer products could be viewed as a modern version of the “Haijin,” or sea ban — a series of isolationist Chinese polices that began in the 14th century under the Ming dynasty, with the goal of putting an end to Japanese maritime piracy. It was applied again under the Qing Dynasty beginning in the 17th century, limiting maritime trading and coastal settlement, but that eventually led to smuggling — including the illicit opium trade — and then to conflicts with Great Britain and other European powers. While the intent of Haijin largely was to reduce outside influence, China never completely closed itself to the West or to Western goods. China’s current ban on foreign products should not be viewed as isolationist in its intent, but rather as a direct result of the trade war. It also could be a way to build up the “home team” companies in China

    The Coming Political Restrictions on Chinese Outbound Travel – The Diplomat – lots of foreign destinations will be breathing a collective sigh of relief

    Consumer behaviour

    ‘Fangirls’ Defend China From Hong Kong Protesters and the World – BloombergFang Kecheng, assistant professor of communication and journalism at the Chinese University of Hong Kong sees state influence working hand-in-hand with young nationalist netizens, including fangirls who take note of the narrative on state media, then act upon it. “That’s not to say they are entirely manipulated, or being passively used as a tool,” he says. “There are things they’re searching for, such as a common identity and the ability to express their opinions.”

    Culture

    Shanghai’s Fading Graffiti Scene Writes One Final Chapter | sixth tone  – if this isn’t some of the saddest stuff that you’ve read recently from a cultural point of view I don’t know what is

    To fight K-pop’s influence in China, a club teaches young boys to be alpha males – Los Angeles Times – and this so doesn’t sound homoerotic at all…. Macho, macho man! I want to be a macho man…. Seriously though one does have to ask the question about what kind of male role models (like fathers or uncles) that these kids have in their lives

    Economics

    Restructuring United States Government Debt:her Private Rights, Public Values, and the Constitution by Edmund W. Kitch, Julia D. Mahoney :: SSRNwe doubt that payments on treasury obligations will necessarily take precedence over what the electorate sees as more pressing needs, including national security and price stability. In particular, we suspect voters may balk if told that holders of United States debt securities have ironclad priority over Social Security claimants and others with well-settled expectations of government benefits. Second, we think it wrong to equate restructuring with catastrophe. While we do not dismiss out of hand the dangers of not paying creditors in full and on time, we believe that—perhaps counterintuitively—the American constitutional framework could prove an asset rather than a liability when it comes to handling severe financial stress

    Machinic dispossession and augmented despotism: Digital work in an Amazon warehouse – Alessandro Delfanti – interesting read, have things moved on from Taylorism?

    Humans at Work in the Digital Age: Forms of Digital Textual Labor, 1st Edition (Hardback) – Routledgethis book shows how definitions of labor have been influenced by the digital technologies that employees use to produce, interpret, or process text. Incorporating methodology and theory from a range of disciplines and highlighting labor issues related to topics as diverse as census tabulation, market research, electronic games, digital archives, and 3D modeling, contributors uncover the roles played by race, class, gender, sexuality, and national politics in determining how narratives of digital labor are constructed and erased

    The Chinese city struggling after Samsung closes its last factory – Inkstone – well if Chinese people want to buy Huawei there’ll be a lot more of this

    Ideas

    Marcus John Henry Brown: Die ultimative Aufforderung zu handeln | W&V – William Gibson meets Cambridge Analytica and the Mercers – dark stuff

    How William Gibson Keeps His Science Fiction Real | The New YorkerWhen Gibson was starting to write, in the late nineteen-seventies, he watched kids playing games in video arcades and noticed how they ducked and twisted, as though they were on the other side of the screen. The Sony Walkman had just been introduced, so he bought one; he lived in Vancouver, and when he explored the city at night, listening to Joy Division, he felt as though the music were being transmitted directly into his brain, where it could merge with his perceptions of skyscrapers and slums. His wife, Deborah, was a graduate student in linguistics who taught E.S.L. He listened to her young Japanese students talk about Vancouver as though it were a backwater; Tokyo must really be something, he thought

    Project MUSE – William Carlos Williams and the Cult of the New – or how novelty, science, technology and modernism became an ideology in and of themselves

    Beyond a Spectacular Image of the Working Class: New Political Science: Vol 0, No 0 – interesting analysis of the Situationist International movement and its effects on Paris in 1968 and the yellow vest protests in 2019

    Hong Kong

    Hong Kong offices become new battleground in protests | Financial Times – to be fair when I worked in Hong Kong there was Cantonese speaking cliques and mandarin speaking cliques so it feels like this has been dialled up

    Legal

    Briefing: Trump Administration Mulls ‘Notorious Markets’ Listing for Amazon Foreign Sites — The Information – Amazon sites in the U.K., Canada, Germany, France and India be designated as hot spots for counterfeit merchandise

    Luxury

    Swiss body considers ban on Swatch unit selling parts – Schweiz am Wochenende – no ETA movements all next year – via Singapore’s Today Online

    For Luxury Watch Brands, Balancing E-Commerce with Retail Can Prove A Challengewatch website Hodinkee announced that it had been named an authorized retailer for Omega, one of the world’s largest watch brands, both parties celebrated the news with a 10-day pop-up in Manhattan’s Soho neighborhood. The mixed messaging about how to sell, via brick-and-mortar or e-commerce, was nothing new for Omega, whose retail points of sale span the physical and digital world

    Why Chinese Elites Are Mastering Western Manners | sixth tone – replacing gap left by decline in Confucian etiquette means western etiquette is filling a void. It’s ironic that China seems to want to repeat the process by putting Hong Kong culture through the shredder

    How a Hong Kong Socialite Scammed Her Way into a Crazy Rich Life – I actually admire the player but hate the game in this

    Media

    Quibi/Hollywood: Ok boomer | Financial Times – the thoughts everyone in the media industrial complex is thinking about Quibi encapsulated in the FT: Advertisers will be drawn to the Hollywood names. Subscriptions will be tougher. Short-form videos are already available for free on TikTok, Instagram, Snap and YouTube. Disney has proved that there is room for new streaming services — it had 10m sign-ups on the first day. But Quibi’s $7.99 ad-free rate is more expensive and it has no well-known brands to lure users. Young viewers are also unlikely to be the ones paying the bill. With households already balancing cable, Netflix, Disney and every other streaming service, why would they fork out for a Quibi sub too? – go and read the full article (paywall)

    Facebook and Google Balance Booming Business with Censorship Pressure in Vietnam — The Information learning from China experience. No staff in-country, payments routed through Singapore and Ireland subsidiaries. People stationed in the country would be vulnerable to pressure for information about the identity of users posting content and they worry that staffers could be arrested or the offices raided

    Authorities Recall Sexist Health Manual From Shenzhen Schools | sixth toneGirls like boys who are “rich” and full of “masculine charm,” according to a photo included in the report. Boys, meanwhile, prefer girls who are “pretty” and “tender,” and are put off by “tough women,” “strong feminists,” and “money worshippers.” – because ‘women hold up half the sky’ is so passe

    Mediatel: Newsline: UK to become the first market to exceed 70% digital adspend – and I don’t think that this is necessarily a good thing. Where’s the brand building spend rather than activation

    Security

    In U.K. Vote, Online Disinformation Is the New Normal | New York Times – this will then affect domestic and foreign opinions on the legitimacy of the British government

    Inside the Podcast that Hacks Ring Camera Owners Live on Air – VICE – this was bound to happen, what about all the people who are covering their tracks rather than just doing it for the LULz?

    Hackers scraped data of plus-sized women for targeted ads, scams – Business Insider – to be fair if it wasn’t for GDPR some e-commerce experts would be up for buying this data set for enrichment of CRM campaigns

    The “Great Cannon” has been deployed again | AT&T Alien Labs – interesting that its being deployed by the Chinese government against Hong Kong sites

    Retailing

    ‘Chase you until you purchase’: The rise of the DTC telemarketer | Modern Retail – gosh this is a dystopian vision of retailing, but happening in real life

    Technology

    Facebook built a chatbot to help employees deflect criticism over the holidays – The Verge – because everyone needs a chatbot to support work related discussions with friends and family. I wonder if it says anything other than ‘ok boomer’

    Tools

    Discover and Read the Best of Twitter Threads | ThreadReaderApp – so handy