Ged Carroll

Category: hong kong | 香港 | 홍콩 | 香港

哈囉 – here you’ll find posts related to Hong Kong. That includes the territory, the culture, business, creativity and history. I lived and travelled to Hong Kong a number of times, so sometimes the content can be quite random.

In addition, I have long loved Cantonese culture and cuisine, so these might make more appearances on this category. I am saddened by the decline in the film and music production sectors.

I tend to avoid discussing local politics, and the external influence of China’s interference in said politics beyond how it relates to business and consumer behaviour in its broadest context.

Often posts that appear in this category will appear in other categories as well. So if Apple Daily launched a new ad format that I thought was particularly notable that might appear in branding as well as Hong Kong.

If there are subjects that you think would fit with this category of the blog, feel free to let me know by leaving a comment in the ‘Get in touch’ section of this blog here.

  • Chinese space program & things that caught my eye this week

    This week saw a huge leap forward for Chinese space exploration and the Chinese space program. China landed a space ship on the far side of the moon and is currently exploring it. The Chang’e 4 space ship is named after a Chinese goddess who reputedly lives on the moon. It carried the Jade Rabbit 2 rover. Chang’e was kept company on the moon by her pet jade rabbit.

    This is a huge achievement. It has been fifty years this August since Neil Armstrong landed on the moon. NASA has plans for its Saturn rockets, but the actual knowledge to build that size of rocket is being relearned through its SLS programme. NASA engineers now marvel how 1960s era welders managed to manually create perfect long welds in the rocket motors with lost craftsmanship.

    Secondly there is the context of the Chang’e project. China builds programmes like the Chinese space program by thinking in terms of decades. It will be doing invaluable research and the space programme may spur Chinese innovation just like what happened in the US during the 1950s and 60s. You couldn’t have had Silicon Valley or many household goods without space programme knowhow. The Chinese would be much more open to harvesting resources from the moon and beyond. In the same way that the Apollo programme was a part of the cold war, Chang’e is part of a wider political context. Premier Xi is focused on China’s rejuvenation that includes

    • Ethnic based national(ist) pride. China’s Han ethnicity makes up over 90 per cent of the population. The Chinese government recognises 50 different ethnicities in the country
    • Pride in Chinese culture and elimination of inferior western culture in China
    • Technological supremacy
    • Social progress
    • Supremacy in hard and soft power

    So it was with a certain amount of irony that the Chinese space program published a post on Weibo quoting Pink Floyd’s Breathe from Dark Side of The Moon album.

    China's space program Weibo account celebrates Chang'e 4 and Jade Rabbit 2 by quoting Pink Floyd

    Pepsi tried to tap into the space age excitement with its early entry into the pantheon of this years adverts celebrating Chinese New Year. This is a seven minute long film that’s part of an integrated marketing campaign around the theme of ‘Bring Happiness Home: Reach for the Stars’

    Talking of Chinese New Year adverts, Singtel is another one who is rolling out their campaign a bit earlier than most other brands this year. It follows on from last years advert that focused on the family reunion dinner. You can see the best of last year’s Chinese New Year adverts here

    This afternoon I have been listening to the this glorious homage to 1980s R&B. Lizzo’s Juice is a great pastiche of TV tropes together with a great song. I discovered it via Matt Muir’s Web Curios. Whilst you’re listening to the song go over and sign up for his weekly newsletter right now. (Don’t worry I’ll here until you come back).

    This week has been CES in Las Vegas, which explains why the magazine type stories in news programmes have been about gizmos or robots. I found the show pretty disappointing this year. The biggest news was more of a business story. Apple has managed to get iTunes movie and TV series store on Samsung TVs. In addition several brands signed up to support Apple’s Air Play standard for video and HomeKit standard for your internet of things. Quite what all this means for Apple TV sales is another thing. What I found far more interesting was exploring the Consumer Electronics Hall of Fame – IEEE Spectrum. Going through it is instructive. Zojirushi’s Micom Electric Rice Cooker from 1983 brought early artificial intelligence into the home with its use of fuzzy logic to cook rice to perfection. Fuzzy logic then went into image stabilisation and auto focus on cameras and camcorders. Fuzzy logic sold on the benefits and concealed the technology from western consumers. Machine learning techniques are likely to become common in a similar way rather than the current hype. I still lust after the Wadia Digital 170i Transport. 46 years after launching the Technics SL-1200 turntable, they rolled out the SL-1200 Mk VII. This is particularly interesting as they originally stopped production a decade ago and scrapped the tooling. At the time, there wasn’t considered to be enough interest to keep production going in Osaka.

  • Zodiac signs perils

    We’re less than a month away from the year of the pig on February 5, 2018. Marketers need to be cautious using Chinese zodiac signs.

    Chinese new year is a time of gifting. It may be red envelopes with cash, Christmas style gifts (like a new iPhone), or zodiac animal themed gifts. Shops often gift if you buy above a certain amount. I bought a sweatshirt in Decathalon and was given a Mickey Mouse towel free to celebrate the year of the rat.

    If you have a premium bank account you might be given a zodiac ornament of some type. Coffee shops like Pacific Coffee and Starbucks get in on the act with zodiac animal themed merchandise and gift cards. Zodiac signs are big business.

    Of all the zodiac signs, the pig presents some unique challenges for marketers.

    On one hand it can be seen as a kawaii or cute looking creature, like the Hong Kong cartoon character McDull. A pig is also seen as gluttonous and fat. Chinese and other east Asian cultures are not shy about saying if someone is fat. This means that consumers can more be sensitive about their body image.

    Year of the pig

    Starbucks Hong Kong seems to have upset a small but significant number people who have shared their dislike on Facebook.

    Starbucks Hong Kong year of the pig (2019) merchandise

    They didn’t want a pig faced coffee tumbler because of what it implied about them whilst they used it.

    Starbucks Hong Kong year of the pig (2019) merchandise

    Hong Kong clothing brand Giordano have played with the concept of the pig in their promotions. Again the association between this design on clothing and the wearer could be an interesting one. The idea of a fat year, meaning a prosperous year maybe lost in translation for some Hong Kongers.

    Giordano Chinese year of the pig 2019

    The key takeout for brands should be to practice critical thinking. They need to go beyond the cute design and repetition of last years gift with a different animal design. Think about the context and interaction of the end user with the product. What does the symbolism say about them? More related content here.

  • Facebook secret rulebook + more things

    Inside Facebook Secret Rulebook for Global Political Speech – The New York Times – Moderators express frustration at rules they say don’t always make sense and sometimes require them to leave up posts they fear could lead to violence. “You feel like you killed someone by not acting,” one said, speaking on the condition of anonymity because he had signed a nondisclosure agreement. – the Facebook secret rulebook for global free speech raises as much questions as it provides answers and gives Facebook dangerous extra governmental powers. More Facebook related content here.

    Amazon Alexa crashes after Christmas Day overload | The Irish Times – The crash, at about 10am Irish time, prompted Amazon customers to complain about not being able to play festive songs, turn on their living room lights or get cooking instructions for Christmas dinner. – reminds me of working on the Cellnet / O2 Genie WAP portal that did a similar thing on Christmas day. And the technicians from Logica (now part of CGI) who supported it all having to roll back the Oracle database underpinning many of the systems including email.

    Silence has been golden for Jardine Matheson | Financial Times – today’s Jardines is primarily Sir Henry’s creation. It is an intensely conservative institution that does not give a fig for modernity or the views of outside shareholders, and is overseen by an all-male, family infused board of directors. It is equally a daring merchant adventurer with plenty of grit. – Jardines were more averse to the risk that the 1997 handover of Hong Kong represented and have built up businesses in other countries unlike their peer Swire

    Amazon Alexa Shopping Tripled as Bose, Nerf Topped Holiday Sales | Fortune – Amazon on Wednesday said that the number of voice-activated orders placed via its virtual personal assistant Alexa were three times greater during the 2018 holiday season than they were in the last year – is this proportionate to the increase in Alexa powered devices, this comparison is important in order to understand the ramifications of the growth pattern

    Huawei Veterans Selling AI to Banks Shape China’s Newest Unicorn – Bloomberg – 4Paradigm looks as if it could get crushed by Huawei’s wolf culture. The only thing holding it back is the lack of trust in the associatedHuawei name abroad and concerns about letting Chinese software manage the most sensitive data

  • Meng Wenzhou & things from last week

    Meng Wanzhou and China

    I’ve made a conscious decision to ignore Sabrina Meng Wanzhou and her forthcoming extradition to the US. I had met Meng Wenzhou when she was called Cathy. I also decided to ignore Starwood’s database of really private data allegedly being pwnd by Chinese intelligence. Unsurprisingly Brexit – which at the moment looks like an Austin Allegro hitting a brick wall at a moderate speed, collapsing like a crisp packet and killing its union jack clad occupants

    On to things that made up my week:

    Back in the day, consumer products brands used to do a lot of advertising to build brand equity. It is interesting that marketing thinking is starting to sway back to that being a good idea again. Reality check, it never was a bad idea, but marketers focused too much on short term effectiveness in isolation. Agencies were fine with this due to the profits available on digital media sales.

    An example of the power in brand advertising was work by McCann Worldgroup in Hong Kong for Nescafe Black. Which paid homage to a well known hair dye advert from the 1980s. Bigen hair dye went big on reach and repetition during the 1980s; its recall and memorability helps Nescafe’s ad work 30 years later. Actor Kenneth Tsang is probably not disappointed by the ongoing work either.

    This video on Amazon sponsored brands ad format reminds me a lot of the arbitrage opportunities that used to be common in early search advertising. It goes to underscore how much Amazon has taken away from Google et al in terms of product and shopping related searches.

    MIT released a video on how self driving cars can work on country roads (without the complex prebuilt LIDAR maps associated with current driverless cars efforts)

    Neopets was one of them child oriented social environments with games of a similar vintage to Habbo Hotel and Disney’s Club Penguin. It also has an odd startup story behind it. Watch the video and be amazed. More online related stories here.

    Wu-Tang Clan celebrate the 25th anniversary of their break out album 36 Chambers  with an appearance on NPR’s Tiny Desk concert.

  • High production values & things from last week

    If there was one theme that ran through most of the things in this week’s post its high production values in content creation

    The thing that blew me about this advert is how old school it feels and I mean it in a good way. High production values, great copywriting and beautifully shot. Pretty much everything that modern day adverts tend not to be with production being commoditised with the constant focus on how it can be used on Istagram / Facebook / Snap / Twitter Video – good enough rather than doing things well. These changes are symptomatic of all the forces affecting the ad industry at the moment. More on quality related issues here.

    While we’re talking about ad making, I also love this ad done for McDonalds Hong Kong in the early 1990s. Such a simple idea really well executed – you don’t need to speak Cantonese to get it. It is apparently based on this advert screened during the Super Bowl in the US. The creative was done during Leo Burnett’s 35-year run as creative agency for the fast food chain.

    Scott Galloway tends to polarise opinions, so I’d ask you to put aside any feelings you have and listen to this interview with Mr Bags – one of the biggest influencers in the luxury sector for Chinese netizens at the moment.

    Amazing photos and insight into the Yakuza life: Behind the Yakuza: documenting the women of Japan’s mafia | Dazed Digital

    Currently reading City of Devils : A Shanghai Noir by Paul French. It is a true crime story about Shanghai during the Warlord period prior to World War Two. I’m only a little bit into the book but it’s very obvious why the young Chinese Communist Party would have held a passionate dislike for western powers interfering in their country.