Category: legal | 合法的 | 법률학 | 法的

Legal is defined as everything connected with the system of law within a country or area. The definition Law is a system of rules created and enforced to regulate behaviour, usually it belongs to a country or an area.

Online and innovation have often evolved way in advance of laws and the legal system’s ability to cope.

The emphasis that different systems have produces a number of challenges. China’s systems are locked down under their view of cyber sovereignty to avoid a contagion of western ideas. Yet they and other authoritarian regimes treat the open western systems as a battle space to destabilise other countries and attack their critics.

The US system favours free speech over privacy, which directly clashes with European values. Much of these European values were shaped in the aftermath of having lived under Warsaw Pact era authoritarian regimes.

There is a clash of the ages undertaken over ethics and power and what’s legal. The law offers up more questions and ethical traps than answers. It’s into this legal morass that my posts tend to land, usually at the point of intersection between ethics, the law and technology.

When I started using the web I believed that it was a unique extra-legal space similar to what John Perry Barlow outlined at the start of the ‘web’ as we now know it.  The reality is that the net has already been staked out by businesses that look rather similar to the robber barons of the gilded age. Authoritarian regimes found it surprisingly easy to bend to their will and now sell their expertise around the world.

  • Communications Bill draft

    This is going to be a convoluted long post on the draft Communications Bill, so I just decided to pick a point and start.

    The Draft Communications Bill, what is it?

    The Draft Communications Bill is a piece of legislation that builds upon work done by the European Union and the previous Labour administration. It is designed (as the government sees it) to maintain capability of law enforcement to access communications. It builds on a number of different pieces of legislation.

    Communications Data Bill 2008 – sought to built a database of connections:

    • Websites visited
    • Telephone numbers dialled
    • Email addresses contacted

    This data would be collected by internet service providers. The current government had described these plans at the time as Orwellian.

    Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or public communications networks and amending Directive 2002/58/EC – requires data retention to identify users and details of phone calls made and emails sent for a period between six months and two years. This information is to be  made available, on request, to law enforcement authorities to investigate and deal serious crime and terrorism.

    The UK already has used non-legislative means to force 95 per cent of internet access through a filtered system, predominantly BT’s Cleanfeed which blogs blacklisted sites or pages. It has been used to filter child pornography, there were discussions about using it to block content that was deemed to glorify terrorism and has the potential to block content in a similar way to other more authoritarian nations. In a well-known case Cleanfeed had blocked a Wikipedia page on The Scorpions Virgin Killer album originally issued in 1976.

    In addition, the UK government had evaluated (and rejected) internet connections being filtered for pornographic content by default – apparently due to a lack of appetite from parents for content filtering.

    The Digital Economy Act of 2010 allowed sites to be blocked and allowed prosecution of consumers based on their IP address which was problematic.

    So there is already a complex legal and regulatory environment that the Draft Communications Bill is likely to be part of.

    In essence, the Draft Communications Bill gives the capability to build a database of everyone’s social graph. Everyone you have called, been in touch with or been in proximity to.  It requires:

    • A wide range of internet services, not just ISPs to keep a record of user data for 12 months
    • That retained data to be kept in safe and secure way; just like say credit card information or user names and passwords
    • The ability to search, filter and match data from different sources allowing a complex near-complete picture to be built up of our digital lives. Which would be of interest to hackers, criminals, private investigators or over-zealous journalists (a la the recent News International phone hacking scandals)

    What the government have been keen to stress is that the process would not look at the content inside the communication. If we use the analogy of the postal service, recording all the external information on an envelope or parcel, but not peaking inside. The reason for this can be found in a successful case taken by Liberty and other organisations against the UK government in 2008. Article eight of the European Convention on Human Rights focuses on respect for private and family life, home and correspondence.

    During the 1990s, the UK government had intercepted calls, faxes and electronic communication placed internationally by people in Ireland via a specially built microwave communications tower in Capenhurst. The Electronic Test Facility was uncovered by Richard Lamont in 1999 and was subsequently covered by Channel 4 news and The Independent.

    Once the Electronic Test Facility came out into the public domain, the court case followed.

    There are concerns about how this information can be used indiscriminately to build up a Stasi-like picture of the UK population. This is more sensitive given the controversial  black list provided to the construction industry by The Consulting Association. Latent public anxiety about commercial services like Facebook and behavioural advertising also contribute to this mindset.

    Why all the power?

    Modern police work and intelligence work doesn’t look like Spooks, James Bond or Starsky and Hutch. In reality, it looks more like The Wire. Investigations revolve around informants and painstaking investigation work.

    A key part in this is network analysis. Understanding the structure of  relationships between participants allows them to be caught. A key part in the film The Battle of Algiers shows how French paratroopers looked to break suspects to find out the structure of their terrorist cells. If they can break them fast enough before conspirators flee, the French could roll up the terrorist infrastructure. The film’s main protagonist who instigates this policy is a portmanteau of numerous counterinsurgency specialists including Jacques Massu, Marcel Bigeard and Roger Trinquier, all of whom had been involved in the French counterinsurgency campaign from 1954 – 57 which had successfully  rolled up Algerian separatist networks in the capital Algiers.

    Move forward five decades and the US counterinsurgency work in Afghanistan and Iraq puts a lot of focus on degree centrality and social network analysis as part of its efforts to dismantle al-Qaeda and other fellow travellers.

    Secondly, good operational security techniques from the use of stenography or encryption of communications if implemented well can be difficult even for governments to crack. If you know the network structure, this gives you two options to gain information on the communications:

    • Look at the communications metadata: how much is going on, where is it being sent to, is the volume larger or less than normal. These can all be used as indicators that something maybe happening, changes in power within an organisation (who is giving the orders)
    • Focus resources on cracking communications that would be deemed important, for instance those to a particular number

    The all-up data picture would be deemed important to provide a better picture of network analysis. When I think about myself for a minute:

    I have a range of different online identities, many of which are due to the limitations of the service on which they are held or when I set them up.

    I have one main UK mobile phone number, but I have had different ancillary ones:

    • Work phones
    • Temporary PAYG numbers to sell things on The Gumtree and Craigslist
    • SIMs that I have used for data only on my iPad and smartphones over the years

    Now, let’s do a thought experiment, imagine a gang of drug dealers each with a set of pill boxes like old people have labelled up for each day of the week. In each section of the box would be a SIM card. They would then swap those SIMs in and out of their phones on a regular basis making their communications hard to track if you were just following one number. They could be using regularly changed secondhand mobile phones so that the IMEI number changes as well.

    The SIMs could be untraceable, they could be bought and topped up for cash if they were bought outside the UK. I can go into my local convenience store here in Hong Kong and buy and top-up them up for cash or a pre-paid credit card with no one asking to see my ID.

    Untraceable UK SIMs could be acquired along with bank accounts from students going home, paid off electronically, perhaps even with the debit cards attached to the accounts and the accounts topped up with ATM deposits.

    But if you interrogate a database once you have one or more numbers and look for numbers that appear on a network in the same location immediately after the number you know disappears you are well on the way to tracking down more of the mobile graph of the drug dealers.

    Now imagine the similar principles being applied to messaging clients, email addresses or social networking accounts in order to provide the complete network analysis of the gang of drug dealers created in the thought experiment.

    How does this fit in with the people?

    Under the previous Labour administration councils were given wide-ranging surveillance powers that were used to deal with incidents such as putting the wrong kind of materials in the recycling bins. This annoyed and educated British consumers on privacy. The Draft Communications Bill smacks to many as a similar kind of snoopers charter.

    The internet itself, has been political and has become political. If one goes back to the roots of the early public internet, one can see the kind of libertarian themes running through it in a similar way to the back to the land efforts of the hippies which begat the modern environmental movement. This was about freedom in the same way the American pioneers could go west for physical freedom the internet opened up a new virtual frontier where one could make one’s own fate. It was no coincidence that people involved in ‘the hippy movement’ like Stewart Brand and Kevin Kelly were involved in setting the political tone of the internet.  Or that the Grateful Dead have had an online presence since 1995.

    When these freedoms have been overly curtailed or threatened, internet users have struck back; sometimes unsuccessfully. The Pirate parties that sprang out of The Pirate Bay | copyright discussion have had limited political success, which has misled many to believe that the internet isn’t a political issue. What they managed to do is highlight the issue and their concerns to a wider range of people, in a similar way to how far right movements put immigration on mainstream political agendas across Europe.

    It is also coupled with a decline in trust in authority, partly due to the financial crisis and the cosy relationship with the media which came to light during the phone hacking scandal.

    Even The Economist realised that something was going on and called internet activism the new green. It takes mainstream political systems a while to adjust to new realities. It took at least two decades for green issues to become respectable amongst mainstream politicians and it seems to be even harder for them to grasp the abstract concepts behind the digital frontier.

    The signs are all there for a change in the public’s attitude; when you have The Mail Online providing critical commentary of the Draft Communications Bill and providing recommendations of encryption software readers can use to keep their communications confidential you know that something has changed.

    How does this differ from what companies can derive anyway?

    This is probably where I think that things get the most interesting.

    Network analysis tools are available off the shelf from the likes of Salesforce.com, IBM or SAS Institute. They have been deployed to look for fraudulent transactions, particularly on telecoms networks, and are also used to improve the quality of customer service. Many of them get inputs directly from social network such as Twitter and Facebook.

    Deep packet inspection software and hardware again is available off the shelf from a number of suppliers. Companies like Narus and TopLayer Networks pioneered deep packet inspection for a wide range of reasons from surveillance to prioritising different types of network traffic. The security implications became more important (and lucrative) after 9/11; now the likes of Cisco and Huawei provide deep packet inspection products which are used for everything from securing corporate networks, preventing denial of service attacks and in the case of Phorm – behavioural advertising.

    Skyhook Wireless and Google have location data that services can draw down on providing accurate information based on cell tower triangulation and a comprehensive map built-up of wi-fi hotspots.

    Credit information can be obtained from numerous services, as can the electoral role. If this data is put together appropriately (which is the hard part), there is very little left of a life that would be private anyway.

    Companies are trying to get to this understanding, or pretend that they are on the way there. Google’s Dashboard shows the consumer how much it infers about them and information that consumers freely give Facebook makes it an ideal platform for identity theft.

    One of the most high-profile organisations to get close to this 360 view of the consumer is Delta Airlines who recently faced a backlash about it.

    So what does this all mean?

    We should operate on the basis that none of our electronic information is confidential. Technology that makes communication easier also diminishes privacy.  The problem isn’t the platforms per se but our behavioural adjustment to them.

    More content related to telecoms related issues can be found here.

    More information
    Giant database plan Orwellian | BBC News
    Directive 2006/24/EC (PDF)
    Written answers on internet pornography – They Work For You
    UK government rejects ‘opt in’ plans for internet porn – TechRadar
    Internet Filtering: Implications of the “Cleanfeed” System School of Law, University of Edinburgh Third Year PhD Presentation Series TJ McIntyre Background Document for 12 November 2010 Presentation (PDF)
    Councils’ surveillance powers curbed | The Guardian
    The new politics of the internet Everything is connected | The Economist
    Blacklist Blog | Hazards magazine
    UK government plans to track ALL web use: MI5 to install ‘black box’ spy devices to monitor British internet traffic | Mail Online
    Most UK citizens do not support draft Data Communications Bill, survey shows | Computer Weekly
    How Britain eavesdropped on Dublin | The Independent
    Cases, Materials, and Commentary on the European Convention on Human Rights By Alastair Mowbray
    U.S. Army Counterinsurgency Handbook By U S Dept of the Army, Department of Defense
    Draft Communications Data Bill – UK Parliament
    Deep packet inspection (DPI) market a $2 billion opportunity by 2016 – Infonetics Research
    Google Dashboard
    Big Brother Unmasked… As Delta Airlines – smarter TRAVEL

  • Levenson report

    Levenson Report impact

    I have been viewing the outcomes of the Levenson Report from afar and decided to revisit my first post on all this:

    In the grand scheme of things the impact wasn’t that big. Whilst the News Of The World (NoTW) closed down, the replacement paper by News International has only managed to sell roughly half the NoTW’s circulation. I suspect that this is less about outrage and more about the disappearance of a well-loved brand – I was mildly surprised by the value in the NoTW brand.

    Murdoch’s resilience

    News Corporation’s resilience. What is probably most interesting about the whole debacle is the way Rupert Murdoch has used the opportunity to split the firm in two and structure News Corporation for future growth. The company has also changed its approach towards its news media properties. With the split, there is a less sentimental approach and something similar to a fast-failure model has been in play. But this has also spurred innovation:

    • Closing down The Daily
    • The Times adopting a subsidised tablet model in a clear nod to the mobile phone industry

    It was interesting that News Corporation used it as such a catalyst for change, either way it’s rivals will be competing against a leaner more dynamic business. They would have been better off with the status quo.

    The Confluence of Interests

    The confluence of interests. Whilst the Levenson Report was quite measured compared to some of the sentiment expressed, there was no way that it was going to get through on all recommendations. This would have upset the eco-system too much and there would have been likely blow-back in the future for the body-politic. Who knows the exact motivations but David Cameron’s administration took things about as far as they could. If one looks at the overall stance on the media industry from the Digital Economy Bill onwards, any greater moves would have been very out of character. The established media industry still has friends in power.

    More information

    The News Of The World: it’s probably not the revolution that you think it is
    An enquiry into the culture, practices and ethics of the press by the Right Honorable Lord Justice Levenson – executive summary (PDF)

  • Facebook Yahoo! patents case

    I had delayed writing about this as I had a busy run-up to Easter and just about everyone of note in the Bay Area seems to have weighed in on the Facebook Yahoo legal case over patents. Fred Wilson (aka A VC) channeled the concern that the start-up community in general over wide-ranging patents being a tax on innovation.

    The new, new thing

    There is a certain amount of prejudice inbuilt against incumbents going on; Silicon Valley doesn’t make big money from existing large businesses but the new, new thing – for example:

    • IBM vs. Apple, VisiCalc, Oracle and countless Boston corridor enterprise technology brands before them
    • Beckman Instruments vs.the traitorous eight who went on to found just about every other semiconductor company from the late 1950s through to the early 1970s: Fairchild Semiconductor, Intel, Intersil, AMD, National Semiconductor, LSI Logic and venture capital firm Kleiner Perkins
    • Microsoft vs. Apple, Oracle, Sun Microsystems, the open source community
    • Google vs. Facebook and just about anybody else looking to make money from online advertising

    Monomyth archetypes

    I don’t necessarily hold this against them, it is the classic tale of David and Goliath that resonates at a deep level in the human psyche. It probably helped us move beyond being slightly smarter than the average ape and turn our use of tools into a decisive advantage with humans becoming the apex predator throughout the world.

    What a lot of these arguments are failing to do is look at the underlying form in the Facebook Yahoo patent case:

    • Yes, the patent system is broken
    • Yes, Yahoo! has multiple business issues which would merit a series of posts in it’s own right
    • Yes, Yahoo! is unlikely to survive at least in its present form. Though for reasons that I have gone into previously  I don’t think that Microsoft is a suitable suitor (just look at what has happened to its continued inability to match Yahoo!’s previous returns on search with Microsoft AdCenter) and more controversially I didn’t think that it was serious about its takeover bid first time around
    • Yes, Yahoo! is likely to be outmaneuvered by Facebook and be on a hiding to nothing

    But for me, the story isn’t about Yahoo! or the inequitable nature of patent laws, but about Facebook and its business practices in relation to data.

    Facebook Yahoo case similar to 1990s Microsoft practices

    In the 1990s file formats: .doc, .xls, .ppt and others were used by Microsoft to leverage a competitive advantage. Competitor applications couldn’t open them; so your information was locked into using Microsoft Office software. This was one of the reasons why the web was so transformational; HTML opened up publishing of documents that had been previously locked into Microsoft Office – electronic versions of scientific papers, price lists etc.

    Data portability is the document format of web 2.0 (or social web). During my time at Yahoo! we introduced the requirement to sign into Flickr using a Yahoo! ID, Stewart Butterfield and the team at Flickr worked hard to ensure that existing Flickr customers who didn’t want to have a Yahoo! ID could move their pictures off the service.

    The idea was that the customer’s data was their property and allowing them to freely move was as American as apple pie, capitalism and the free market. Allowing customer’s data to be portable fitted in with the web being free as in speech ethic that had predominated up until then. Portable customer data kept you honest and encouraged you to innovate as losing a customer was only one export click away.

    In the case of Facebook; the data that really matters is your address book. Whilst Facebook eventually allowed consumers to download their profile information (after it had gained hegemony in the US social network sector), it holds on fast to your address book. Om Malk over at GigaOM wrote a really good post on how Facebook leeched off Yahoo! user’s address book to build its business, but didn’t allow Yahoo! users to transfer data back the other way.

    This had a detrimental effect Yahoo!’s already weakened business. It wasn’t only Yahoo!, Facebook did the same on Plaxo and has been in conflict with Google over the same issue. In the Yahoo! patent case; Yahoo! is in the position of shooter and patsy – but like the dreams of conspiracy theorists looking for a dark hand moving the pieces around the board – Facebook is responsible.

    So consumers and some companies got screwed on their address book; but what the great and good of the start-up community who criticised Yahoo! forget is where Yahoo!, Plaxo and Google have gone before their start-ups could be tomorrow. The problem is the over-reliance on Facebook Connect as a federated ID and as a marketing tool using consumer news feeds in their word-of-mouth marketing campaign strategies.

    Federated identities

    Federated IDs are not a new concept, Microsoft tried to have their Passport technology adopted in a similar way some ten years ago and it was stymied because of early adopter and technology sector mistrust.

    Like Facebook, the businesses adopting Facebook Connect usually rely on some sort of advertising-related business model, either for their revenue, or for garnering customers; yet with Facebook Connect – Facebook holds all the cards on targeting information that means:

    • Your advertising platform will always be worse than Facebook’s because they have a better customer view – as we’ve seen in search this is likely to turn into a zero-sum game
    • For more e-commerce-based businesses, Facebook data could be used by rivals to directly target your customers – because Facebook already has your customer list. By using Facebook Connect you already gave it to them and they could even infer a good estimate of customer engagement were by how often and how long they logged in

    It has the potential to be digital equivalent of the way Standard Oil used its dominant position as a buyer of railroad transportation to screw over rivals. By supporting Facebook in the Yahoo! patents case; I believe that leading players within the start-up community inadvertently darkened their own futures.

    What Microsoft was like back in the day

    It is hard to imagine now, but in the mid-1990s Silicon Valley was genuinely afraid of Microsoft:

    Another big factor was the fear of Microsoft. If anyone at Yahoo considered the idea that they should be a technology company, the next thought would have been that Microsoft would crush them.

    It’s hard for anyone much younger than me to understand the fear Microsoft still inspired in 1995. Imagine a company with several times the power Google has now, but way meaner. It was perfectly reasonable to be afraid of them. Yahoo watched them crush the first hot Internet company, Netscape. It was reasonable to worry that if they tried to be the next Netscape, they’d suffer the same fate. How were they to know that Netscape would turn out to be Microsoft’s last victim?

    That was Y Combinator’s Paul Graham on Microsoft back in the day and how fear of it partly sewed the seeds of failure at Yahoo! Great ideas couldn’t get funded if they where considered to fall anywhere near the purview of Microsoft – and Microsoft wanted everything, at that time the company mission statement was:

    A computer on every desk and in every home running Microsoft software

    Now the vision uses softer language that also takes into account technological change with Steve Ballmer describing it as:

    …enabling people and businesses to realize their full potential

    Microsoft still isn’t a cuddly business by any means. Let me show you: Some six years ago I spent a weekend in San Francisco on the dime of the agency I worked with at the time. The reason why I had a free weekend was that I was originally going out there to pitch an international brief for an enterprise technology company – and the weekend should have been very busy and productive in preparation fo the pitch early the following week.

    The US folks had checked the substantial non-compete list that we had been provided with by Redmond and senior clients had been checked in with and they were ok with it.

    Happy days, I was put on a Thursday flight from Heathrow to San Francisco with British Airways. I deplaned, got through immigration and got a taxi into town. I went to the hotel first; dropped by bags off and washed my face and then got a taxi to our San Francisco office down near the ball park.

    As I walked in the door, I could see of the office general manager getting off the phone. Apparently my trip was a waste of time; someone at head office had a call with someone at Microsoft who asked us to withdraw at the last minute as the company operated in a space that Microsoft would like to enter in the next five years.

    I ended up spending the Martin Luther King day weekend at the Hotel Monaco close to Union Square and spent much of the Saturday exploring the Asian Art Museum, the then Sony Metreon centre and shopping off Haight.

    The point I am trying to make is that fear is relative, Microsoft is a changed but still fiercely ambitious and competitive business.

    Facebook power

    Facebook is much more than Microsoft. If we look at address books as an example; Facebook bought and closed down Malaysian start-up Octazen to close the door on others using their technology to import contact lists in February 2010.

    Facebook is keenly competitive in the way that Microsoft has been, but it has learned from Microsoft’s mistakes; it has lawyered and lobbied-up much earlier in its development, so with Facebook there will be no humiliating Judge Jackson trial which gifted the start-up culture of Silicon Valley a second chance.

    I believe that in the medium-to-long-term Facebook will have a neutron bomb effect on the Bay Area start-up finance community and at the moment they only have themselves to blame.

    Although it may seem counter-intuitive to the start-up community at the moment, fueling Yahoo!’s patent duel with Facebook may make more sense in the long run.

    More information

    Yahoo! Crosses The Line – A VC
    Will Yahoo Torch its Search Deal With Microsoft, Outsource Search to Google? – Search Engine Watch (#SEW)
    Is the internet too perfect a market? – renaissance chambara
    A quick primer re @blakei @yahoo #delicious – renaissance chambara
    Yahoo-Facebook patent fight: more than meets the eye | GigaOM
    Google Renews Battle Over Facebook Contacts, Removes Phone Directory Sync On Nexus S – TechCrunch
    Why Scoble Got the Boot from Facebook: Plaxo’s New Feature – Mashable
    What happened to Yahoo – Paul Graham
    Steve Ballmer: Microsoft Venture Capitalist Summit 2008 – Microsoft News Center
    Facebook Acquires Contact Importing Startup Octazen – GigaOM

  • Slow social + more news

    Slow social

    Caterina Fake: Fast Growth for a Social App Is a Very Bad Thing – AllThingsD – slow social approach is based on the idea that it’s not just about numbers, its about community social norms and ethos which take time to develop within a group. Fake pioneered building slow social type communities at Slate.com during the dot com era. The slow social way was then perfected by Fake and others at Flickr. You can find Caterina’s personal site here.

    Business

    Energy Risk Ranks Third – businesses increasingly concerned about energy shocks

    AOL Sells IM Service ICQ To Russia’s DST For $187.5 Million | paidContent

    Consumer behaviour

    Data point: How shoppers are using their phones | JWT Intelligence

    American Households Not as Reckless as You Think | Mother Jones – or why the debt is going to take decades to work out

    China Social Users More Likely to Engage with Brands | China Internet Watch

    comScore Releases the “2012 Mobile Future in Focus” Report – comScore, Inc

    Culture

    In Back Alleys and Basements, Video Arcades Quietly Survive | Wired.com – a bit like music genres when they get taken back underground

    Design

    Cool Infographics – Cool Infographics – 10 Tips for (journalists) Designing Infographics

    Mark Gray on Vimeo – inspirational space programme footage

    FMCG

    Nestle, Palm Oil and Social Media, Oh My! | Search Engine Journal

    How to

    ::Track This Now:: Track articles across the world on a map – nice mash-up

    SynergyKM | Free software downloads at SourceForge.net – use one keyboard across multiple machines without special hardware

    3 Creative Ideas to Use Google for Link Building Search | Search Engine Journal

    Japan

    Japan to develop own mobile app platform | Mobile Entertainment News

    Legal

    On The State of China Intellectual Property Enforcement And Cars. – China Law Blog: a blog about Chinese law and the legal issues of doing business in China. – rapid acceleration to world-class status

    Bill Would Extend DMCA-Style Takedowns To ‘Personal Info’ | Techdirt – this could go horribly wrong as the law and judiciary try to wrestle with what is personal information

    ACTA year-long impounding of suspected fakes could hurt businesses | Pinsent Masons LLP

    Murdoch news wire pursues ‘hot news’ claim | Pinsent Masons LLP – interesting concept, could this be used by PR people to hit media that break embargoes?

    Luxury

    Bracelets by another name | FT.com – how a change in language sells accessories to men

    Marketing

    Wired for chance | Excapite – Nigel Scott on my recent post on online marketing

    Eric Schmidt On Google’s IPO: Bad Press Made Us More Money | paidContent – no such thing as bad publicity

    MediaPost Publications Why PR, Start-Ups Don’t Always Mix 04/28/2010

    Media

    Weibo Increases the Frequency, Speed and Impact of Crises | China IWOM Blog

    3 in 10 display ads delivered are never seen, often because users fail to scroll down the webpage or scroll too fast

    New Rules of the New Economy – Wired – from which Kevin Kelly’s book sprang from

    Monocolumn – Battle of the New York newspapers [Monocle]

    Online

    When Members Dont Have Time To Participate In Your Community – FeverBee – The Online Community Guide

    IAC’s Match.com Challenges PlentyOfFish’s Dating Stats | paidContent

    MediaPost Publications Social Lubricant For Frictionless Web 04/28/2010 – on the new Facebook changes

    Is Pinterest the Next Big Social Network in Europe?

    Retailing

    MediaPost Publications Pop-Up Power: Retail’s Recession Invention 04/28/2010

    Slashdot Apple Story | Apple Bans Online Sales In Japan

    Security

    Enemy Lurks in Briefings on Afghan War – PowerPoint – NYTimes.com – the money quote “It’s dangerous because it can create the illusion of understanding and the illusion of control,” General McMaster said in a telephone interview afterward. “Some problems in the world are not bullet-izable.”

    U.S. moves to isolate Japanese, Russian crime groups ‹ Japan Today

    Shopping

    rikumo.com – really nice simple Japanese products

    Art. Lebedev Studio Worldwide Store

    Software

    Mozilla partners up with LG to combat Apple and Google with its own device | ExtremeTech

    UPDATE: 38 Infinity Ward Employees File Lawsuit Against Activision Over Royalties, Alleges Devs Held “Hostage” – G4tv.com – Activision has lost already. If they lose the case they have to pay damaged and will find it hard to get talent. If they win, they will find it hard to get talent.

    Did Microsoft Just Step In To Help HTC Fight Apple? Or Are They After Android Too?

    30 Inspiring WebGL (Chrome) Experiments

    “Unethical” HTML video copy protection proposal draws criticism from W3C reps

    Technology

    Apple Readying ‘Products That Will Blow Your Mind’ – Forbes

    How I Met Your Motherboard: Tales of Early Computing – I love the idea and the visual design of this

  • Intellectual property and the EU

    Intellectual property legislation has been in the news for the past few weeks as years of lobbying by industry bodies like the RIAA, MPAA and the IFPI have hit a consumer road block. In the UK, the Digital Economy Act which was largely due to the work of the lobbying team at the BPI squeezed in as a dying gasp of Gordon Brown’s Labour administration. This legislation has been in rallied around by the Conservative faction of the current government whilst ignoring consumer rights and many of the digital businesses that it thinks will help to lead the country out of recession.

    At a European level, consumers were rallied to the issue of intellectual property by the widespread publicity given to the US SOPA and Protect IP bills that were going through the US parliamentary process. This acted as an entreé for the main course ACTA; which many countries signed up to by surreptitious process to run an end game around likely technology sector counter-lobbying. What this did instead was bring about a militant consumer and political reaction to the agreement which is likely to scupper it.

    This has tapped into an anti-American sentiment where intellectual property looks like trade protectionism rather than legitimate concerns; and an anti-media industry sentiment driven by a number of elements:

    • A lack of trust in content and the media in general
    • The inability of businesses to adapt to consumers changing needs for consuming content and the long tail
    • A long-held feeling that consumers are getting gouged in terms of how much they pay for content
    • A perception that these companies are dishonest in their dealings with their artists – Kenny Rogers is currently suing EMI, Cheap Trick and the Allman Brothers have filed against Sony Music, Rick James and Chuck D have taken action against Universal, and Sister Sledge are taking action against Warner Music. This is further exasperated by labels enthusiasm for streaming isn’t matched by artists
    • Frustration and regional restrictions on content and predatory pricing – which becomes more transparent when you look at different Amazon sites and media news websites around the world

    The media industry has increasingly tried to have a free ride by passing on costs and responsibility for enforcement to the online property owners like Google and other companies. A less talked about recent development was that the European Court of Justice found against Belgian music royalties collection society SABAM in a case it took against Netlog. It found that courts forcing social networks to monitor for illegal file sharing would strike the wrong balance between the rights of consumers, service providers and content owners.

    Looking around the brute force lobbying tactics of the media industry aren’t working; they need to come up with a better, more attractive idea to consumers. One of the key problems in achieving this is they need to have the technology sector on board to make that happen so fence building is required. Media companies also need to get their house in order in terms of being seen to be fair with consumers and artists which requires extensive business re-engineering and a ‘mucking out’ of established management practices – these changes will then take a while to be communicated and believed by consumers.

    Finally, the countries that have acted as key drivers around intellectual property rights need to look carefully at how they can achieve reputational damage reduction in Europe.

    There is a lot of work to be done before a fair and adult approach can be taken to resolving intellectual property rights in the digital age.

    Archived from the blog that I used to write for PR Week. More media related content can be found here.