Category: marketing | 營銷 | 마케팅 | マーケティング

According to the AMA – Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. This has contained a wide range of content as a section over the years including

  • Super Bowl advertising
  • Spanx
  • Content marketing
  • Fake product reviews on Amazon
  • Fear of finding out
  • Genesis the Korean luxury car brand
  • Guo chao – Chinese national pride
  • Harmony Korine’s creative work for 7-Eleven
  • Advertising legend Bill Bernbach
  • Japanese consumer insights
  • Chinese New Year adverts from China, Hong Kong, Malaysia and Singapore
  • Doughnutism
  • Consumer Electronics Show (CES)
  • Influencer promotions
  • A media diary
  • Luxe streetwear
  • Consumerology by marketing behaviour expert Phil Graves
  • Payola
  • Dettol’s back to work advertising campaign
  • Eat Your Greens edited by Wiemer Snijders
  • Dove #washtocare advertising campaign
  • The fallacy of generations such as gen-z
  • Cultural marketing with Stüssy
  • How Brands Grow Part 2 by Jenni Romaniuk and Byron Sharp
  • Facebook’s misleading ad metrics
  • The role of salience in advertising
  • SAS – What is truly Scandinavian? advertising campaign
  • Brand winter
  • Treasure hunt as defined by NPD is the process of consumers bargain hunting
  • Lovemarks
  • How Louis Vuitton has re-engineered its business to handle the modern luxury consumer’s needs and tastes
  • Korean TV shopping celebrity Choi Hyun woo
  • qCPM
  • Planning and communications
  • The Jeremy Renner store
  • Cashierless stores
  • BMW NEXTGen
  • Creativity in data event that I spoke at
  • Beauty marketing trends
  • Kraft Mothers Day marketing
  • RESIST – counter disinformation tool
  • Facebook pivots to WeChat’s business model
  • Smartphone launches
  • Thelonius Monk + other things

    Thelonius Monk

    The soundtrack to my week was this three hour programme on the music of jazz musician Thelonius Monk. Thelonius Monk has 99 albums to his name, excluding compilations, many of which were live concert performances rather than studio recordings. He was known for his improvisation and was one of the found fathers of bebop.

    KCRW put together a great tribute to Thelonius Monk that hits all of the high spots that I know of in his career, that was cut short at the age of 64 in 1982.

    Sailor Moon + syphilis – two concepts I never thought I would utter in the same sentence

    Only Japan could successfully leverage a much loved children’s TV and comic book character to try and reduce syphilis infections. It was interesting to hear that the creator of Sailor Moon was a pharmacist who saw the urgency and need. Quartz alludes to Shinjuku – the entertainment district being the epicentre. Japan like its neighbours has seen an increase in foreign sex tourism from other Asian markets.

    This is solely down to a larger Chinese middle class who visit prostitutes for bonding business relationships (sharing knowledge of each others transgressions builds trust). There is also macho posturing to reinforce hierarchies and subjugate the sex workers. They also go for pleasure when they’re on holiday. Basically, they’re absolute scum.

    Japanese hi-fi enthusiasts

    Great short film by the Wall Street Journal about obsessive Japanese Hi-Fi buffs. I love the extremes that they go to in order to get the best sounds.

    Uniqlo Danpan

    A Uniqlo campaign is always something that I look forward to and Uniqlo Danpan is no exception

    Volkswagen

    Interesting effort to move the discussion on around the Volkswagen brand from Dieselgate. The reality is that Dieselgate will be with us for years as it rolls through court cases and is cited with regards the need for electric cars.

  • Grenadier car project + other news

    Grenadier

    Ineos Projekt Grenadier: an old-school 4×4 off-roader for 2020 by CAR Magazine – interesting that they think there is a gap here. Chemical conglomerate Ineos, have the money to pull the Grenadier off.

    Grenadier market?

    The larger question is around whether there is a market for the Grenadier? While we think of Land Cruisers as luxury vehicles, you can still get a barebones one in markets like Australia, the Middle East and Africa. Mercedes still does a bare bones G-Wagen.

    Grenadier costs

    A mass production assembly line for the Grenadier including tooling would cost about £100 million or so, based on previous refits I have seen done at the Vauxhall car plant in Ellesmere Port.

    That wouldn’t include an engine foundry. I would expect Grenadier to raid the parts bins of other manufacturers for things like engines. They will buy off the shelf transmissions from the likes of ZF or Magna PT, if they can’t raid a parts bin. The problem with raiding parts bins is that you are using products that are designed to be digitally integrated together now. Would companies like VDO be able to provide you with analogue instruments? Most modern cars aren’t unreliable because of cabin electronics, the problems are usually the underlying mechanics and control systems. Those electronics are put there to get the vehicles to ‘limbo’ under the tightening environmental standards and Grenadier will be no exception.

    Overall development of the Grenadier may cost multiples of the price of the production line, including type approval across markets.

    Business

    Publicis and WPP are takeover targets and Accenture ‘looks a credible buyer’, bank says – interesting hypothesis

    T-Mobile and Sprint are in active talks about a merger | CNBC – Son-san and Legere could be an interesting and complementary mix

    Consumer behaviour

    Under The Surface: The Why of Chinese Consumer Behaviour | Holmes Report  – with a billion people and a fast-growing economy, those feelings of uncertainty are even more profound and widespread.   The true meaning of technology for Chinese users? The ability to feel in control in an era of anxiety.

    Douglas Todd: Men do well in science and tech, but lag elsewhere | Montreal Gazette – the real reason more males complete STEM degrees, says Tabarrok, of George Mason University, is that, to put it too bluntly, “the only men who are good enough to get into university are men who are good at STEM. Women are good enough to go into non-STEM and STEM fields.”

    The findings of Card, of the University of California, Berkeley, and Payne, of McMaster University, are consistent with wider concerns about the under-representation of men in higher education and in many sectors of the labour market, says Tabarrok.

    “If we accept the results (of Card and Payne), the gender-industry gap is focused on the wrong thing. The real gender gap is that men are having trouble competing everywhere except in STEM,” says Tabarrok – the big question is the why? It also makes one wonder if the narrative of privilege has gone into reverse for some reason?

    Economics

    Sustainable development: China’s path out of poverty can never be repeated at scale by a country again — Quartz – interesting read. It puts the internet into perspective, shipping containers had more impact in China’s economic rise

    Ethics

    Idle Words | Anatomy of a moral panic – worthwhile reading as it illustrates the current poor state of news reporting

    Ideas

    Blade Runner 2049_: Inside the Dark Future of a Sequel 35 Years in the Making | WIRED – “Blade Runner changed the way the world looks and how we look at the world,” William Gibson says. It was one of the things which inspired me to move to Hong Kong

    Innovation

    Really interesting hologram imagery created using the persistence of vision effect

    Here’s another example of it from a Chinese company in Shenzhen thanks to Naomi Wu for the video. According to Naomi this is a Rainbo device.

    Media

    ​Facebook: news a pagamento entro il 2017, anche in Italia – Rai News – Facebook to trial paywalled content

    China’s Booming Live Streaming Market Has Reached Its Zenith – Huajiao. Long answer: emoji-like “gifts” from the viewers that can later be cashed in for money. Chinese viewers are less enamored by mindlessly goofy check out my six pack vids (*cough* Logan Paul), and more interested in watching the mundanities of their favorite influencer’s everyday life — i.e. singing in the shower, driving, and… slurping soup? – There is a clear line between this and things like Korean ‘eating’ videos.

    Influencer Marketing Effectiveness is Limited by Management! | PARKLU – not only China!

    Uber Sues Mobile Agency Alleging Ad Fraud – WSJ – interesting implications around tracking showing weakness in Uber’s much vaunted data expertise?

    Should Social Go Local? | The Daily | L2 – some nice assets

    Online

    Twitter to test longer tweets – but only for European languages – Mumbrella Asia – to be honest it makes sense for languages like German and Finnish

    The New York Times on Facebook

    The First Web Apps: 5 Apps That Shaped the Internet as We Know It | Zapier blog – great lunch time read

    Security

    DuckDuckGo: The Solopreneur That Is Beating Google at Its Game – The Four-Week MBA

    Signal Has a Fix for Apps’ Contact-Leaking Problem | WIRED – I so hope they sort it

    Distrustful U.S. allies force spy agency to back down in encryption fight  – academic and industry experts from countries including Germany, Japan and Israel worried that the U.S. electronic spy agency was pushing the new techniques not because they were good encryption tools, but because it knew how to break them.

    The NSA has had to drop all but the most powerful versions of the techniques – those least likely to be vulnerable to possible hacks by the NSA

    Technology

    Unilever finds startups can replace some agency tasks – Digiday – marketing automation gone mad

  • Shōwa era + other things

    Shōwa era pop

    This week I have been listening to classic Japanese pop from the 1970s and 1980s – late Shōwa era for the win! The Shōwa era means ‘enlightened harmony’. It covers world war II and the subsequent economic miracle, right up to the bubble era of the Japanese economy. What we saw during the post-war Shōwa era was a massive outpouring of quality content in entertainment, film, music, product design, the arts and architecture.

    Canadian tourism board anime

    Canada’s tourism board has been running a campaign in Japan. They got the studio behind anime blockbuster ‘Your Name’ to do this 30-second spot in an anime style rather than the more traditional approach of using b-roll footage.

    It’s an interesting choice, especially given the dramatic scenery available in Canada and shows how important Canada must view the Japanese market. By comparison, there doesn’t seem to be any campaign targeting the UK or Ireland at all.

    The Isle of Dogs marries anime with Wes Anderson and looks amazing. The Isle of Dogs in question, is an artificial island in Tokyo Bay rather than the region of London.

    Porsche have done a great piece of content marketing about conductor Herbert von Karajan’s 1970s vintage Porsche 911 RS. von Karajan was famous, even amongst non-classical music fans for being a long time conductor of the Berlin Philharmonic and his recordings on Deutsche Grammophon. This was probably helped by his recording being some of the first CDs available.

    Expect this in every planners tool box soon – German Performance Artists Act Out Amusingly Surreal Skits for Passengers Aboard Passing Trains

    While it might be seen to be a source of inspiration for PR stunts or experiential marketing, it fits into the idea of live advertisements that agencies and brands have been experimenting with over the past few years. More at Thinkbox here.

  • Alibaba Tencent and Huawei + more

    Alibaba Tencent and Huawei will take on the west’s technology players and win, predicts Sorrell – Mumbrella Asia – Alibaba Tencent and Huawei may also end up being Galapagos type businesses, or being seen a  threat by the Party because of their power. It would also be Huawei at least is a WPP client….

    Ideas

    The Equality of Opportunity Project  – This introductory course, taught by Raj Chetty, shows how “big data” can be used to understand and solve some of the most important social and economic problems of our time

    Luxury

    Rich Kid Buys Girl 8-Foot Tall Costco Teddy Bear, Gets Rejected | What’s on Weibo – interesting skepticism on viral moments or memes

    Free and Easy’s American Dream – Ralph Lauren magazine – great bit of media analysis on cult Japanese style magazine Free and Easy

    Security

    Source: Deloitte Breach Affected All Company Email, Admin Accounts — Krebs on Security – just wow

    China Blocks WhatsApp, Broadening Online Censorship – NYTimes.com – the wrong question being asked. Instead why did it last so long? Expect WeChat usage to pick up in Hong Kong etc for cross border communications

    Software

    macOS 10.13 High Sierra: The Ars Technica review | Ars Technica – great in-depth review

    Technology

    Will Imagination Deals Deliver MIPS to China? | EE Times – interesting discussions on the Tallwood VC / Canyon Bridge deal and possible implications for the MIPS eco-system. Interesting that China sees more potential and security in MIPS than ARM….

    Digital Evangelist: Imagination Technologies sale to Canyon BridgeI rather expect that the Hertfordshire based business is likely to suffer the fate of Vertu and end up bankrupt and sold for scrap in less than two years because of mismanagement and the new owner having very little understanding as to just what they own and control  Imagination Technologies agrees £550m sale to Canyon Bridge | FT – the MIPS business goes to Tailwood VC (paywall)

  • Connection planning has some problems

    A couple of years ago I did a presentation on connection planning and much of that thinking still has value. But some of the tenets of connection planning are now challenged by changes in marketing practice and strategy in the business to consumer space.

    Connection planning process

    The focus on user engagement has been affected by three things:

    • Social platforms have been moving their business model and interactions towards traditional brand advertising models. Social networks like Facebook and Twitter are structuring their algorithms and advertising closer towards the reach and repetition model of traditional broadcast advertising. TV advertising dollars are what social platforms are chasing, rather than going after Google
    • Consumer brands, particularly from publicly listed mature players are facing business pressures from the threat of private equity ownership that would look to sweat the assets at the expense of longer term brand performance.  No one is immune to this, not even Nestle that was thought to be protected due to Swiss regulations. This has led to a resurgence zero-based budgeting that is locked in focus on return on investment over a shorter time period. From a communications planning perspective there are no sacred cows, no guaranteed longer campaign story arcs or brand engagements as spend has to be justified from a clean slate each year
    • Most marketing spend tends to be around existing products, often in mature markets. New products run a high risk of failure. New products in new categories are generally the province of start-up graveyards – we remember the few successes rather than the legion of failures. Marketing thinking for mature brands in mature sectors (so most FMCG categories and established brands). This change has been driven by research financed by FMCG companies including Coca-Cola, Mars, Kraft and Kelloggs  at the Ehrensberg-Bass Institute for Marketing Science. Ehrensberg-Bass’ Byron Sharp book ‘How brands grow‘ is the talisman for these marketers and their agency side media planners

    The shorter focus of consumer marketers makes it much harder to build a brand culture that sticks like Red Bull has managed to do. Flow of storytelling becomes less important than reach and stream of repetition.