Apple development changes was at the forefront of Apple’s WWDC keynote for 2025. I think that the focus on Apple development changes were happening for a few reasons:
Apple got burned announcing sub-standard AI offerings last year.
The new translucent interface is divisive.
The multi-tasking iPad was interesting for power users, but most usage is as a communal device to consume content.
Apple has a number of small on-device models that do particular things well. Which is why Apple needs to get developers on-board to come up with compelling uses.
The Mac still has great hardware, passionate developers and a community passionate about great life-changing software. Apple development focus was coming home.
The Financial Times opined on the obsolescence of business cards. This has been a common theme for the past quarter of a century, so whether or not it’s actually news is up for debate.
Business cards have been a surprisingly accurate marker of my career’s evolution. Before college, when I was working in laboratories to save up, business cards were strictly for management. If anyone needed to reach me, they’d receive my name and extension number scribbled on a company compliments slip.
Fast forward to my early agency days, and changing my business cards became the immediate priority after receiving a promotion letter. I vividly recall discussing new cards with our office manager, Angie, to reflect my new title: from Account Executive to Senior Account Executive. While that promotion enabled me to buy my first home, it was the tangible act of updating my business cards that truly solidified that future title for me in my memory.
Building a network was an important part of development in the early part of my career and my manager at the time would ask us each week how many business cards we’d given out as a way of quantifying that development.
Even today in Asian countries, business cards come loaded with cultural symbolism and a distinct etiquette of exchange. The exchange of them is handy as it allows to lay out a model of who is around a meeting table based on the card collection, facilitating easier meeting communications.
Personal organisers
In the mid-1990s, the personal organiser was a staple, its prevalence varying depending on location and budget. These organisers typically featured loose-leaf pages for schedules, an address book, and a system for storing and archiving business cards, even those of people who had moved on. However, by 2001, the media was already concerned about the impending demise of the personal organiser and its potential impact on the business card’s future.
Filofax
Filofax has the reputation for being the most British of brands. It originally started off as an importer of an American product Lefax. Lefax was a Philadelphia-based business which made organisers popular within industry including power plant engineers in the early 20th century.
At that time electricity was considered to be the enabler that the internet is now, and Lefax helped to run power plants effectively and reliably. Filofax eventually acquired Lefax in 1992. During the 1980s, the Filofax became a symbol of professionalism and aspirational upward mobility. I was given one as soon as I started work, I still have it at my parents home. It’s leather cover didn’t even develop a patina, despite the beating it took in various parts of my work life: in night clubs, chemical plants and agency life. Filofax even became part of cinematic culture in the James Belushi film Taking Care of Business also known as Filofaxin many markets.
Day-Timer
In the US, there was the Day-Timer system, which came out of the requirements of US lawyers in the early 1950s and became a personal management tool for white collar workers in large corporates like Motorola – who appreciated their whole system approach. Day-Timer was as much a lifestyle, in the same way that David Allen’s Getting Things Done® (GTD®) methodology became in the mid-2000s to 2010s. Customers used to go and visit the personal organiser factory and printing works for fun. Along the way, other products such as At-A-Glance and Day Runner had appeared as substitute products. Day-Timer inspired the Franklin Planner system; a similar mix of personal organiser and personal management philosophy launched in 1984.
By the mid-1990s, Day-Timer had skeuomorphic PC programme that mirrored the real-world version of the Day-Timer. At the time this and competitor applications would allow print-outs that would fit in the real world Day-Timer organiser. Day-Timer’s move to mobile apps didn’t so well and now it exists in a paper-only form catering to people wanting to organise their personal lives and home-workers.
Rolodex
While the Filofax allowed you take to your world with you, the Rolodex allowed you to quickly thumb through contacts and find the appropriate name.
Back when I first started my first agency job, I was given my first Rolodex frame. I spent a small fortune on special Rolodex business card holders. At my peak usage of Rolodex as a repository for my business contacts, I had two frames that I used to rifle through names of clients, suppliers and other industry contacts.
Rolodex became a synonym for your personal network, you even heard of people being hired for ‘their Rolodex’. For instance, here’s a quote from film industry trade magazine Hollywood Reporter: Former British Vogue Chief Eyes September for Launch of New Print Magazine, Platform (May 8, 2025):
…to blend “the timeless depth of print with the dynamism of digital” with coverage of top creative forces, no doubt leaning into Edward Enninful’s enviable Rolodex of A-list stars, designers and creators gathered through years spent in the fashion and media space with tenures at British Vogue and as European editorial director of Vogue.
If I was thinking about moving role, the first thing I would do is take my Rolodex frames home on a Friday evening. The fan of business cards is as delicate as it is useful. It doesn’t do well being lugged around in a bag or rucksack. Each frame would go home in a dedicated supermarket shopping bag.
The Rolodex was anchored to the idea of the desk worker. The knowledge worker had a workstation that they used everyday. Hot-desking as much the computer is the enemy of the Rolodex. My Rolodex usage stopped when I moved to Hong Kong. My frames are now in boxes somewhere in my parents garage. Doomed not by their usefulness, but their lack of portability.
Personal information management
The roots of personal information management software goes back ideas in information theory, cognitive psychology and computing that gained currency after the second world war.
As the idea of personal computers gained currency in the 1970s and early 1980s, personal information software appeared to manage appointments and scheduling, to-do lists, phone numbers, and addresses. The details of business cards would be held electronically.
At this time laptops were a niche computing device. Like the Rolodex, the software stayed at the office or in the den at home. NoteCards used software to provide a hybridisation of hypertext linkages with the personal information models of the real world. NoteCards was developed and launched in 1987, prefiguring applications like DevonTHINK, Evernote and Notion by decades.
As well as providing new links to data, computers also allowed one’s contacts to become portable. It started off with luggable and portable laptop computers.
Putting this power into devices that can fit in the hand and a coat pocket supercharged this whole process.
Personal digital assistants
Personal digital assistants (PDA) filled a moment in time. Mobile computer data connections were very slow and very niche on GSM networks. Mobile carrier pricing meant that it only worked for certain niche uses, such as sports photographers sending their images though to their agency for distribution to picture desks at newspapers and magazines. While the transfer rate was painfully slow, it was still faster than burning the images on to CD and using a motorcycle courier to their picture agency.
The PDA offered the knowledge worker their address book, calendar, email and other apps in their pocket. It was kept up to date by a cradle connected to their computer. When the PDA went into the cradle information went both ways, contacts and calendars updated, emails sent, content to be read on the PDA pushed from the computer. IBM and others created basic productivity apps for the Palm PDA.
IrDA
By 1994, several proprietary infra red data transmission formats existed, none of which spoke to each other. This was pre-standardisation on USB cables. IrDA was a standard created by an industry group, looking to combat all the proprietary systems. The following year, Microsoft announced support in Windows, allowing laptops to talk with other devices and the creation of a simple personal area network.
This opened the possibility of having mice and other input devices unconstrained by connecting cables. It also allowed PDAs to beam data to each other via ‘line of sight’ connections. The reality of this was frustrating. You would often have to devices an inch from each other and hold them there for an eternity for the data to crawl across. It wasn’t until 1999 that the first devices with Bluetooth or wi-fi appeared and a couple more years for them to become ubiquitous. Unsolicited messages over Bluetooth aka bluejacking started to appear in the early 2000s.
But IrDA provided a mode of communication between devices.
versit Consortium
versit Consortium sorted another part of the puzzle. In the early 1990s the blending of computer systems with telephony networks as gaining pace. A number of companies including Apple, IBM and Siemens came together to help put together common standards to help computer systems and telephony. In 1995, they had come up with the versitcard format for address book contacts, better known now as ‘vCards’. These were digital business cards that could be exchanged by different personal information management software on phones, computers and PDAs. For a while in the late 1990s and early 2000s I would attach my vCard on emails to new contacts. I still do so, but much less often.
The following year the same thing happened with calendar events as well.
Over time, the digital business card came to dominate, via device-to-device exchanges until the rise of LinkedIn – the professional social network.
Faster data networks allowed the digital business card sharing to become more fluid.
A future renaissance for the business card?
While business cards are currently seen outdated in the west, could they enjoy a renaissance? There are key changes in behaviour that indicate trends which would support a revitalisation of business cards.
Digital detox
While information overload has been a turn that has been with us since personal computers, digital detox is a new phenomenon that first started to gain currency in 2008 according to Google Books data. Digital detox as a concept has continued to climb. It has manifested itself with people talking a break from their screens including smartphones. Digital detox has continued to gain common currency.
Creating a need for tangible contact details in the form of a business card in certain contexts.
The pivot of personal organisers
Day-Timer and Filofax didn’t disappear completely. While Day-Timer is no longer a professional ‘cult’, it now helps remote workers organise their own work day at home. They also tap into the needs of people organising their own wedding. The paper plans also gives them a memento of this event in a largely digital world.
If personal organisers continue to exist then real-world business cards would also make sense in those contexts.
Bullet-journaling
Ryder Carroll is known as the ‘father’ of the bullet journal which was a home-made organisation method which was similar to the kind of task lists I was taught to pull together in my first agency role. There were aspects of it that would be familiar to Day-Timer advocates as well.
When the world was going digital Carroll used paper to help organise himself. Carroll tapped into the fact that even computer programmers use paper including notebooks and post-it notes to manage projects and personal tasks within those projects. Carroll took his ‘system’ public via Kickstarter project in 2013.
Bullet journaling provided its users with simplicity, clarity and an increased sense of control in their life. What is of interest for this post, is the move from the virtual back into paper organisation.
Changing nature of work
Hybrid working, remote working and increasing freelance communities in industry such as advertising has affected one’s professional identity. This has huge implications for personal standing and even mental health. Human connection becomes more important via virtual groups and real-world meet-ups. Controlling one’s own identity via a business card at these meet-ups starts to make an increasing amount of sense.
The poisoning of the LinkedIn well
On the face of it LinkedIn has been a wonderful idea. Have a profile that’s part CV / portfolio which allows your social graph of professional connections to move with you through your career. Services were bolted on like advertising, job applications and corporate pages to attract commercial interest and drive revenue.
Over time, LinkedIn has increased the amount of its creator functions, driving thought leadership content that is a prime example of enshitification. 2025 saw ‘thought leaders’ publishing generative AI created posts as entirely their own work.
LinkedIn has become devalued as a digital alternative to the humble business card.
Welcome to my June 2025 newsletter, this newsletter marks my 23rd issue or as 23 would be called in bingo halls ‘thee and me’.
Basketball legend Michael Jordan wore the number 23 on his jersey when he played for the Chicago Bulls and when he returned to basketball to play for the Washington Wizards.
At the beginning of the 20th century, 23 and 23Skidoo appeared memetically as short hand for ‘to leave’ or to be asked to leave in American English. There are no satisfactory explanations about its origin.
It went on to be referenced in American plays, a Popeye cartoon, a William Burroughs story and inspire the name of a post-punk band founded by original international Stüssy Tribe member ‘Alex Baby‘.
Burroughs inspired the ’23 enigma’ which appeared in new age and alternative literature including The Illuminatus! Trilogy by Robert Shea and Robert Anton Wilson.
New reader?
If this is the first newsletter, welcome! You can find my regular writings here and more about me here.
Things I’ve written.
Walsh’s of Mullingar and more things dwelt on multi-generational businesses in Ireland, memetic ideas in architecture and the political act of hacking.
Augmented retailing – how machine learning is being used beyond efficiency to actually help customers in a customer-centric approach to customer experience.
I finished Rogue Agent by Andy McDermott. It’s an easy undemanding read, ideal for a holiday. It benefits from good pacing of the plot line and feels like it’s aimed at a British working-class male reader. It feels like it would be a good Amazon Prime or Netflix series if adapted from the novel.
Things I have been inspired by.
Walk the house
Walk the house is an exhibition at the Tate Modern by a Korean artist Do Ho Suh. The exhibition features a number of works that challenge what we think about living spaces and their sense of permanence. There is a traditional Korean house reproduced in charcoal rubbed fine paper, which captures every detail of the building’s exterior.
There is a tension between the scale and ephemeral nature of the work. The traditional Korean house also contrasted with modern apartment replicas in polyester mesh curtain material and wire supports.
The material and the extreme fidelity to detail that the artist brings gives them a dream-like quality like reliving a memory.
The exhibition is on at the Tate Modern until October and I can’t recommend it enough.
Time for some new ‘Age Thinking’
There was a moment in 2023 when the IPA Census of the UK advertising industry saw no one reach retirement age in any advertising agency. Anna Sampson was tasked with writing a report about age, systemic barriers and ageism with in the industry.
This directly impacts concerns around inclusivity, diversity and representation. It’s adversely affecting the work done for clients.
I remember listening to a creative director’s challenge in getting a production company to cast old people for a film. The production company was suggesting 40 year-olds, when what required was 70-plus.
I can also recommend Matthew Knight’s interview with Anna Sampson after the publication of the report.
What’s working in raising brand awareness?
WARC published their report What’s working in raising brand awareness, which is instant click bait to strategists. The findings in the report reinforce what we already knew from The Long and the Short of it and Ehrensberg-Bass’ How Brands Grow. It cites Research by Fospha found that brands who allocated at least 5% of their budgets to awareness and consideration saw a 22% higher return on advertising spend. When higher-awareness brands boosted their spend by 10%, they saw a 13% increase in sales.
AI’s dot com moment?
Given Mary Meeker‘s heritage in the late 1990s dot com bubble as evangelist rather than analyst – I was instinctively a bit leery of the hockey stick-shaped graphs in her new presentation on AI. The report gives good context to where many of the exponential claims. Like telecoms and the web before it, the presentation is an expression of confidence in progress, not a business model endorsement per se. Look instead at the financial results of major players in quarterly and annual filings.
Chart of the month.
Global podcast advertising growth seems to have matured based on data from WARC.
Things I have watched.
Bad Day At Blackrock – the film merges film noir with the western. It has a cast dominated by award-winning actors including Spencer Tracy as one-armed veteran with judo skills. Robert Ryan, Ernest Borgnine and Lee Marvin play local yahoos who try and needle a new arrival. The quality of the cast, the setting in the California high desert, a ramshackle western town and the Southern Pacific streamliner train – create an amazing film. Just ten years after the end of the second world war, Bad Day at Blackrock deals with racism against Asians. In my mind, it is John Sturges best film, but always overshadowed by his later works Gunfight at the O.K. Corral, The Magnificent Seven and The Great Escape.
I first saw Le Doulos (aka The Fingerman) in an arthouse cinema in Liverpool with some art student friends. It was great to watch it again, this time in Blu-Ray. Jean-Pierre Melville directed a classic piece of French New Wave cinema noir. Jean-Paul Belmondo plays Silien, a complicated character whose true place in the story isn’t revealed until the final third of the movie. Belmondo’s role lights up the screen displaying movie star looks and the hardness of a gangster. The plot is carefully doled out like a well-played poker hand with enough twists and turns that kept me on the end of my seat. It’s a masterclass in storytelling.
Useful tools.
Pocket is shutting down
Pocket was a service that was integrated into Firefox by the Mozilla Foundation that allowed the user to bookmark a web a page that was used to save articles and webpages for later. if you’re a Pocket user and looking for an alternative I can recommend Pinboard. I have been using Pinboard for the best part of 15 years, so can vouch for the service.
The sales pitch.
I am currently working on a brand and creative strategy engagement at Google’s internal creative agency.
I am now taking bookings for strategic engagements from the start of 2026 – keep me in mind; or discussions on permanent roles. Contact me here.
The Casio GW-9500 Mudman isn’t my first G-Shock by a long-shot. I thought it would make a bit of sense explaining what it’s like to live with and why I wear it at a time when the world is becoming more connected and documented.
My relationship with the Casio G-Shock started with my time scuba diving. At school my friend Neil had a Casio DW-100, which was a pre-G-Shock digital dive watch, only available in the Japan and the US at the time.
I was introduced to diving when working in my second job out of school by a colleague. I started using an old DW-5500 attached by an Animal velcro strap to my buoyancy compensator of my dive kit, that was gifted to me by a friend. It served as a back-up timer to my dive watch. I couldn’t afford a dive computer. At the time I had a friend who worked in a dive shop and my lessons were done by former military divers. I probably couldn’t afford similar equipment now if I decided to return to driving.
I also wouldn’t be doing the kind of dives we did back then thanks to the governing bodies de-risking the sport to the point of boredom, that’s a subject for another post.
Why do I wear a GW-9500 now?
It makes sense to tell a little bit around why I wear G-Shocks. I want an accurate watch (who doesn’t?). I want a dependable watch (again, probably a hygiene factor for most people). G-Shock offers robustness that 30 years ago would have come from fine Swiss or Japanese engineering – but at a much lower price point. Although the price point for G-Shocks has been steadily increasing.
The GW-9500, alongside other G-Shocks is what watch people would call a ‘beater’. It will take whatever life throws at it, from colliding into door handles, being dropped, to its water resistance – you don’t have to worry about it.
G-Shocks are the grey man of watches, despite some models being colourful – they are ubiquitous on any street from London to Manilla. They blend in with the crowd and are less likely to draw attention. This makes them the ideal ‘London watch‘.
The Apple Watch is closing in on this status in London now, but requires regular charging and is also more fragile than your average G-Shock.
I work in a creative role, my usual work outfit consists of:
T-shirts
Flannel shirts, sweatshirts or fleece quarter-zips
Jeans or climbing pants
Suede hiking boots or trainers
All of which make the G-Shock an ideal accessory for my form-follows-function wardrobe.
Industrial design of the GW-9500
The design of the GW-9500 is based on form following function. The buttons are designed so that they can be pushed with gloves, but still protected from accidental use. The ‘armouring’ helps protect the watch screen.
Casio worked out a lot of these lessons with the early Casio G-Shock Mudman and Rangeman watches. These models in turn borrowed the learnings of even earlier G-Shock models. G-Central did a good job at teasing out all the G-Shock family tree that led up to the GW-9500 – the link is at the bottom of the article.
The feel of the industrial design evokes the product design in Japanese anime like Ghost In The Shell or Evangelion – where things are over-designed. That has a certain appeal for me.
Materials
One of the biggest steps forward with the GW-9500 is the materials that the watch is made from. The movement and glass is held in a carbon fibre composite case. In my other G-Shock watches, this core case is made of plastic, stainless steel or titanium. This is one reason why the GW-9500 is very noticeably lighter than my other models. It’s also noticeably thinner, yet still offers the same protection.
Casio also has one eye on sustainability, with the watch strap being made of plastic material made from biomass rather than oil based plastic. The plastic is tough but not as supple as the polyurethane straps on cheaper G-Shocks. This bio-plastic strap isn’t as comfortable to wear and doesn’t break in over time. Ideally if I had the option, I would switch the strap out for adaptors and a NATO strap instead, even though it would ruin the aesthetic. After four decades, Casio could still learn a lot from Seiko’s polyurethane dive watch straps.
Connectivity
I have mechanical watches, an Apple Watch Ultra and my range of G-Shocks including the GW-9500 sit somewhere in between these two technological extremes.
The GW-9500 syncs its time via a series of atomic clocks that broadcast around the world. It is aware of its surroundings thanks to its digital compass, altimeter, barometer and temperature. All of this isn’t new technology,
A compass is surprisingly handy even in today’s age. The enemy of satellite navigation is tall buildings. They increase the amount of time that GPS takes to lock on and you end up with less precise positioning. A compass doesn’t have that problem allowing you to orient yourself.
Casio seems to have raided the parts bin of its ProTek series of watches. It doesn’t have Bluetooth, wi-fi or connect to a phone app – which means that obsolescence is less of a concern.
Power comes from on face solar panels that keep the watch battery topped up, rather than relying on a cradle like smartwatches.
Having a watch that just tells the time and has a timer or two for cooking allows me to disconnect from the always-on connected world of the smartwatch and smartphone.
Display
The display on the GW-9500 had a large screen that unlike its G-Shock peers doesn’t make an efficient use of the real estate. That approach has benefits, the sparce screen design and large numerals provide a very glanceable display.
It is well illuminated by a while LED that covers the whole of the display. The light is carefully balanced between bright enough to be clearly legible, and dull enough to not ruin your night vision.
Software
One of the benefits of getting a G-Shock over the years is that you feel right at home, for the most part, new G-Shock watches like the GW-9500 operated like older G-Shock models. The exception to this is when Casio tries to become a connected smartwatch as that part of the market is still in flux.
However the legacy software model requires a degree of patience in comparison to modern phone apps. The GW-9500 like all legacy G-Shocks uses what’s known as a modal approach. You want to set something you go into the set mode and then cycle through to the feature that you want to change. If you don’t get it write, then you have to cycle through the different functions and start again.
I grew up setting my parents video cassette recorder and answering machine so the experience isn’t that alien to me. The Hemingway Editor app also takes this approach with two modes: ‘write’ and ‘edit’ which works well with my text creation process.
As a watch experience, it works perfectly well, and once you have done it a few times you can use 80 percent of any legacy G-Shock watch without consulting the instructions – which still come in a satisfyingly thick paper book about the size of a box of matches.
Are there things that I would like improved? Yes, absolutely. A bugbear of mine, working with other people around the world is the different time zone function. A feature it shares with ChatGPT at the time of writing is that the GW-9500 doesn’t allow for countries which have daylight savings times changing in time difference during spring and summer. So I have ended up calling Asian colleagues an hour early by accident.
Is the GW-9500 a keeper?
The Casio Mudman GW-9500 has its faults, such as comfort, when worn for a prolonged time and the time-zone issue. But those are minor compared to its benefits.
What I’m calling augmented retailing is a step change in technology in retailing from efficiency to effectiveness.
Retailing efficiency
Before we talk about augmented retailing, let’s go through efficiency which has been the focus for a long time. Depending on the way you want to look at this, you could look back centuries to the foundation of a technology multiplier: children.
Family retail businesses had family members working in their business from once they could understand and act on instructions. I have friends that started working in the family restaurant from 6-years old. I started working on the family farm (ineffectively) from a similar age.
Weighing scales were starting to become standardised by the middle-ages and giving short measures could see you punished.
The next innovation were payment related, such as currency and credit.
At the end of the 19th century thanks to industrialisation you started to see the origins of supermarkets as we now think about them. Sears Roebuck was the exemplar for mail order business, from which we now have Amazon and the countless e-tailers out there. Around about the same time the cash register was invented, which allowed cashiers to deal with more customers in a given amount of time. Cash registers then improved over the next century.
At the end of the 20th century we start to see e-tailing emerge. Accelerating mail order from being a niche to becoming a mainstream form of retail. Around the same time, you also saw cashier-less tills come in and other techniques to make shopping even more self-service.
Augmented retailing
Augmented retailing isn’t for the primary benefit of the retailer; but the customer. That’s more radical than it sounds as I write this down.
Look at other trends that marked change in retail and its about inconvenience to ‘create’ demand:
Apple retail product launches.
Abercrombe and Fitch / Hollister’s ‘club style’ door queues.
I have started to see innovations that are focused on the effectiveness of the consumer experience, rather than being orientated around retailing efficiency.
Mylowe virtual advisor
Lowe’s is a DIY superstore, rather similar to B&Q, Homebase or Toolstation in the UK. Like B&Q, Lowe’s has on-site experts to advise customers and help them select parts for projects.
Mylowe helps the experts by augmenting their expertise, providing a faster, better experience for Lowe’s customers.
A-eye
Indian snack manufacturer Britanniaworked with their agency VML India to aid blind consumers to shop independently. The app christened A-eye uses Google’s Vertex AI to recognise products on shelves and provide information about the product (quantity, ingredients, instructions etc.). Think about the personal confidence that this would bring to the user in their everyday life.
Albert Heijn provides cooking tips
Dutch supermarket brand Albert Heijn uses generative AI to help consumers by answering cooking questions. `Mijn AH assistent’ helps customers in their food shopping for food ingredients.
