Search results for: “william gibson”

  • Zero History by William Gibson

    Zero History is an ideal book If you enjoyed William Gibson’s previous two works Pattern Recognition and Spook Country. Like the previous two books it dwells in the now, which is appropriate given Gibson’s oft quoted koan:

    ‘The future is already here, it’s just unevenly distributed’.

    I have written the review in terms of general themes so that I don’t put in any plot spoilers.

    It brings many of the major protagonists from the previous books in the Pattern Recognition series back and ties the plot together quite neatly. There are two ways to look at Zero History, in terms of chronology it arrives at the end of a logical order of Pattern Recognition and Spook Country; but in terms of its themes Zero History sits between Pattern Recognition and Spook Country. Like Pattern Recognition it questions the nature of brands, design and art. It borrows elements of locative art from Spook Country and throws private military companies and the military industrial complex into the mix.

    Marketing is portrayed as amoral, understanding the price of everything, yet having the value of nothing outside its grasp. The discussion of brands in Zero History is less about a well-designed logo and more about the brand authenticity – the way it matches the product – how much truth from it is designed into the product.

    There is also a sense that the quality of manufactured goods is in decline and creatives are trying to recapture this quality by going vintage and re-manufacturing old products. This creative effort is then concealed from marketers who would despoil it. Gibson forces the reader to think about how they relate to the brands they like and the marketing that they see around them, he also uses the story to address the rise of the corporation as a military entity a la AEGIS, Xe or Halliburton. More book reviews can be found here.

  • Spook Country by William Gibson

    I read Gibson’s seminal cyberpunk works a decade ago and felt it was time to visit Gibson’s more recent work. I am not reading them in order, just as they come off the shelf. Spook Country is set in a world similar to the one that we know, and closer in time to now, than his sprawl trilogy books.

    Blue Ant

    The story  revolves around branding and features a future-gazing advertising agency called Blue Ant seeking to grasp the future. In it are cutting-edge artists utilising augmented reality and where 2.0 technologies to make ‘locative art’.

    Whilst it is implied in his earlier works globalisation and container shipping also play a major role in this one.

    Web of no web

    Gibson uses the plot of Spook Country to recant the virtual reality dream of the ‘matrix’ that he painted in his earlier books. This vision feels out of place despite inspiring other cyberpunk and science fiction writers from Neal Stephenson to Earnest Cline. Instead Gibson sigues augmented and virtual reality into the more prosaic web that we have today. The augmented reality of the Wii, Sony PlayStation’s eyetoy,  geocaching, Google Maps, QRcodes and iPhone applications like Carling’s virtual pint. This is what I like to call the web of no web because in essence, the world becomes ‘the matrix’.

    Spook Country has the brand awareness that is a signature of Brett Easton Ellis’ work (particularly American Psycho) and the storytelling of John LeCarre. Gibson pulls multiple strands together weaving the story tighter and tighter together as the thriller gains momentum. You can find more book reviews here.

  • February 2025 newsletter

    February 2025 newsletter introduction

    Welcome to my February 2025 newsletter, I hope that your year of the snake has gotten off to a great start. This newsletter marks my 19th issue – which feels a really short time and strangely long as well, thank you for those of you who have been on the journey so far as subscribers to this humble publication. Prior to writing this newsletter, I found that the number 19 has some interesting connections.

    In mandarin Chinese, 19 sounds similar to ‘forever’ and is considered to be lucky by some people, but the belief isn’t as common as 8, 88 or 888.

    Anyone who listened to pop radio in the mid-1980s to mid-1990s would be familiar with Paul Hardcastle’s documentary sampling ’19’. The song mixed narration by Clark Kent and sampled news archive footage of the Vietnam war including news reports by read by Walter Cronkite. 19 came from what was cited as the average age of the soldier serving in Vietnam, however this is disputed by Vietnam veteran organisation who claim that the correct number was 22. The veteran’s group did a lot of research to provide accurate information about the conflict, overturning common mistakes repeated as truth in the media. It’s a handy reminder that fallacies and trust in media began way before the commercial internet.

    New reader?

    If this is the first newsletter, welcome! You can find my regular writings here and more about me here

    Strategic outcomes

    Things I’ve written.

    • Zing + more things – HSBC’s Zing payments system was shut down and was emblematic of a wider challenge in legacy financial institutions trying to compete against ‘fintech startups. I covered several other things as well including new sensor technology
    • The 1000 Yen ramen wall is closing down family restaurants across Japan. A confluence of no consumer tolerance for price elasticity due to inflation driven ingredients costs is driving them to the wall. Innovation and product differentiation have not made a difference.
    • Luxury wellness – why luxury is looking at wellness, what are the thematic opportunities and what would be the competitors for the main luxury marketing conglomerates be successful.
    • Technical capability notice – having read thoroughly about the allegations that Apple had been served with an order by the British government to provide access to its customer iCloud drive data globally – I still don’t know what to think, but didn’t manage to assuage any of my concerns.

    Books that I have read.

    • World Without End: The million-copy selling graphic novel about climate change by Jean-Marc Jancovici and Christophe Blain. In Japan, graphic novels regularly non-fiction topics like text books or biographies. A French climate scientist and illustrator collaborated to take a similar approach for climate change and the energy crisis. Their work cuts through false pre-conceptions and trite solutions with science.
    World without end by Jancovici & Blain
    • Laws of UX by Jon Yablonski. Yablonski breaks down a number of heuristics or razors based on psychological research and how it applies to user experience. These included: Jakob’s Law, Fitt’s Law, Hick’s Law, Miller’s Law, Peak-End Rule and Tesler’s Law (on complexity). While the book focuses on UX, I thought of ways that the thinking could be applied to various aspects of advertising strategy.
    • I re-read Hooked: How to Build Habit-Forming Products by Nir Eyal. Eyal’s model did a good job at synthesising B.J. Fogg’s work on persuasive computing, simplifying it into a model that the most casual reader can take and run with it.
    • Kapferer on Luxury by Jean-Noël Kapferer covers the modern rise of luxury brands as we now know them. Like Dana Thomas’ Deluxe – how luxury lost its lustre Kapferer addresses the mistake of globalised manufacturing and massification of luxury. However Kapferer points out the ‘secret sauce’ that makes luxury products luxurious: the hybridisation of luxury with art and the concept of ‘incomparability’. The absence of both factors explain why British heritage brands from Burberry to Mulberry have failed in their current incarnations as luxury brands.
    • Black Magic by Masamune Shirow is a manga work from 1983. Masamune is now best known for the creation of Ghost In The Shell which has been turned into a number of anime films, TV series and even a whitewashed Hollywood remake. Despite the title, Black Magic has more in common with space operas like Valerian & Laureline by Pierre Christin and Jean-Claude Mézières than the occult. In the book Masamune explores some of the ideas which he then more fully developed in Ghost In The Shell including autonomous weapons, robots and machine intelligence.
    • Doll by Ed McBain. Doll was a police procedural novel written in 1965 that focused on the model agency industry at the time. The novel is unusual in that it features various artistic flourishes including a model portfolio and hand written letters with different styles of penmanship. The author under the McBain pen name managed to produce over 50 novels. They all have taunt dialogue that’s ready for TV and some of them were adapted for broadcast, notably as an episode of Columbo. You can see the influence of McBain’s work in the likes of Dick Wolf’s productions like the Law & Order, FBI and On Call TV series franchises.

    Things I have been inspired by.

    Can money make you happy?

    Past research indicated that happiness from wealth plateaued out with a middle class salary. The latest research via the Wharton School at the University of Pennsylvania indicates that might not be the case instead, earning more makes you happier and there might not be a point at which one has enough. The upper limit on the research seems to have been restricted by finding sufficiently rich research respondents rather than natural inclination. As a consumer insight that has profound implications in marketing across a range of sectors from gaming to pensions and savings products.

    AgeTech

    I came across the concept of ‘agetech’ while looking for research launched in time for CES in Las Vegas (7 – 11, January 2025). In the US, the Consumer Technology Association (CTA) and American Association of Retired People (AARP) have put together a set of deep qualitative and quantitative research looking at the needs of the ‘aged consumer’ for ‘AgeTech’. AgeTech isn’t your Grandma iPad or your boomer CEO’s laptop. Instead it is products that sit at the intersection of health, accessibility and taking care of oneself in the home. The top five perceived age technologies are connected medical alert devices,digital blood pressure monitors, electric or powered wheelchairs/scooters, indoor security cameras, and electronic medication pill dispenser/reminders. Their report 2023 Tech and the 50-Plus, noted that technology spending among those 50-plus in America is forecast to be more than $120 billion by 2030. Admittedly, that ’50-plus’ label could encompass people at the height of their career and family households – but it’s a big number.

    It even has a negative impact on the supply side of the housing market for younger generations:

    The overwhelming majority (95%) of Americans aged 55 and older agree that aging in place – “the ability to live in one’s own home and community safely, independently, and comfortably, regardless of age, income, or ability level” – is an important goal for them. This is up from 93% in 2023.

    The Mayfair Set v 2.0

    Spiv

    During the summer of 1999, a set of documentaries by Adam Curtis covered the reinvention of business during the latter half of the 20th century was broadcast. I got to discover The Mayfair Set much later on. In the documentaries it covered how the social contract between corporates and their communities was broken down and buccaneering entrepreneurs disrupted societal and legal norms for profit. There is a sense of de ja vu from watching the series in Meta’s business pivots to the UK government’s approach to intellectual property rights for the benefit of generative AI model building.

    It probably won’t end well, with the UK population being all the poorer for it.

    The Californian Ideology

    As to why The Mayfair Set 2.0 is happening, we can actually go back to a 1995 essay by two UK based media theorists who were at the University of Westminster at the time. It was originally published in Mute magazine.

    This new faith has emerged from a bizarre fusion of the cultural bohemianism of San Francisco with the hi-tech industries of Silicon Valley. Promoted in magazines, books, TV programmes, websites, newsgroups and Net conferences, the Californian Ideology promiscuously combines the free-wheeling spirit of the hippies and the entrepreneurial zeal of the yuppies. This amalgamation of opposites has been achieved through a profound faith in the emancipatory potential of the new information technologies. In the digital utopia, everybody will be both hip and rich. Not surprisingly, this optimistic vision of the future has been enthusiastically embraced by computer nerds, slacker students, innovative capitalists, social activists, trendy academics, futurist bureaucrats and opportunistic politicians across the USA. 

    It reads like all these things at once:

    • A prescient foreshadowing from the past.
    • Any Stewart Brand op-ed piece from 1993 onwards.
    • The introduction from an as-yet ghost written book on behalf of Sam Altman, a la Bill Gates The Road Ahead.
    • A mid-1990s fever dream from the minds of speculative fiction authors like Neal Stephenson, William Gibson or Bruce Sterling.

    What the essay makes clear is that Peter Thiel, Larry Ellison and Elon Musk are part of a decades long continuum of Californian Ideology, all be it greatly accelerated; rather than a new thing. One of the main differences is that the digital artisans no longer have a chance to get rich with their company through generous stock options.

    Jobsmobile

    Even Steve Jobs fitted in with the pattern. For a hippy he drove a 5 litre Mercedes sports car, parked in the handicapped spaces in the Apple car park and had a part in firing Apple’s first gay CEO: Michael Scott because of homophobia and Scott’s David Brent-like handling of Black Wednesday. It may be a coincidence that Tim Cook didn’t come out publicly as gay until over three years after Steve Jobs died.

    … a European strategy for developing the new information technologies must openly acknowledge the inevitability of some form of mixed economy – the creative and antagonistic mix of state, corporate and DIY initiatives. The indeterminacy of the digital future is a result of the ubiquity of this mixed economy within the modern world. No one knows exactly what the relative strengths of each component will be, but collective action can ensure that no social group is deliberately excluded from cyberspace.

    A European strategy for the information age must also celebrate the creative powers of the digital artisans. Because their labour cannot be deskilled or mechanised, members of the ‘virtual class’ exercise great control over their own work. Rather than succumbing to the fatalism of the Californian Ideology, we should embrace the Promethean possibilities of hypermedia. Within the limitations of the mixed economy, digital artisans are able to invent something completely new – something which has not beenpredicted in any sci-fi novel. These innovative forms of knowledge and communications will sample the achievements of others, including some aspects of the Californian Ideology. It is now impossible for any serious movement for social emancipation not to incorporate feminism, drug culture, gay liberation, ethnic identity and other issues pioneered by West Coast radicals. Similarly, any attempt to develop hypermedia within Europe will need some of the entrepreneurial zeal and can-do attitude championed by the Californian New Right. Yet, at the same time, the development of hypermedia means innovation, creativity and invention. There are no precedents for all aspects of the digital future. As pioneers of the new, the digital artisans need to reconnect themselves with the theory and practice ofproductive art. They are not just employees of others – or even would-be cybernetic entrepreneurs.

    They are also artist-engineers – designers of the next stage of modernity.

    Barbrook and Cameron rejected the idea of a straight replication of the Californian Ideology in a European context. Doing so, despite what is written in the media, is more like the rituals of a cargo cult. Instead they recommended fostering a new European culture to address the strengths, failings and contradictions implicit in the Californian Ideology.

    Chart of the month: consumer price increases vs. wage increases

    This one chart based on consumer price increases and wage increases from 2020 – 2024 tells you everything you need to know about UK consumer sentiment and the everyday struggle to make ends meet.

    Consumer prices vs. wage increases

    Things I have watched. 

    The Organization – Sydney Poitier’s last outing as Virgil Tibbs. The Organization as a title harks back to the 1950s, to back when the FBI were denying that the Mafia even existed. Organised crime in popular culture was thought to be a parallel corporation similar to corporate America, but crooked. It featured in the books of Richard Stark. This was despite law enforcement stumbling on the American mafia’s governing body in 1957. Part of this was down to the fact that the authorities believed that the American arm of the mafia were a bulwark against communism. Back to the film, it starts with an ingenious heist set piece and then develops through a series twists and turns through San Francisco. It was a surprisingly awarding film to watch.

    NakitaNakita is an early Luc Besson movie made after Subway and The Big Blue. It’s an action film that prioritises style and attitude over fidelity to tactical considerations. The junkies at the start of the film feel like refugees from a Mad Max film who have happened to invade a large French town at night. It is now considered part of the ‘cinéma du look’ film movement of the 1980s through to the early 1990s which also features films like Diva and Subway. Jean Reno’s character of Victor the Cleaner foreshadows his later breakout role as Leon. It was a style of its time drawing on similar vibes of more artistic TV ads, music videos, Michael Mann’s Miami Vice TV series and films Thief and Manhunter.

    Stephen Norrington’s original Blade film owes a lot to rave culture and cinéma du look as it does to the comic canon on which it’s based. It’s high energy and packed with personality rather like a darker version of the first Guardians of The Galaxy film. Blade as a character was influenced by blaxploitation characters like Shaft in a Marvel series about a team of vampire hunters. Watching the film almost three decades after it came out, it felt atemporal – from another dimension rather than from the past per se. Norrington’s career came off the rails after his adaption of The League of Extraordinary Gentlemen did badly at the box office and star Wesley Snipes went to jail for tax-related offences.

    The Magnificent Seven – I watched the film a couple of times during my childhood. John Sturges had already directed a number of iconic films: Bad Day at Black Rock and Gunfight at The OK Corral. With The Magnificent Seven, he borrowed from The Seven Samurai. It was a ‘Zappata western’ covering the period of the Mexican revolution and was shot in Cuernavaca, Mexico. The film did two things to childhood me: made me curious about Japanese cinema and storytelling. There are some connections to subsequent Spaghetti Westerns:

    • Sergio Leone’s A Fistful of Dollars (shot in 1964 would borrow from another Akira Kurosawa film Roshomon)
    • Eli Wallach played a complex Mexican villain in both The Magnificent Seven and Leone’s The Good, The Bad & The Ugly.
    • The visual styling of the film is similar to spaghetti westerns, though the clothes were still too clean, Yul Brynner’s role as the tragic hero in black is a world-away from the traditional Hollywood coding of the good guys wearing white hats (or US cavalry uniforms).
    • The tight, sparse dialogue set the standard for the Dollars Trilogy and action films moving forward
    • Zappata westerns were the fuel for more pro-leftist films in the spaghetti western genre. While The Magnificent Seven still has a decidedly western gaze, it took on racism surprisingly on the nose for a Hollywood film of this era.

    Watching it now as a more seasoned film watcher only sharpened my appreciation of The Magnificent Seven.

    Breaking News by Johnnie To feels as much about now as it when the film was shot 20 years ago. First time I watched it was on the back of a head rest on a Cathay Pacific flight at the time. Back then I was tired and just let the film wash over me. This time I took a more deliberate approach to appreciating the film. In the film the Hong Kong Police try and control and master the Hong Kong public opinion as a robbery goes wrong. However the Hong Kong Police don’t have it all their own way as the criminals wage their own information campaign. This film also has the usual tropes you expect from Hong Kong genre of heroic bloodshed films with amazing plot twists and choreographed action scenes along with the spectacular locations within Hong Kong itself. Watching it this time, I got to appreciate the details such as the cowardly dead-beat Dad Yip played by veteran character actor Suet Lam.

    Useful tools.

    Current and future uncertainties.

    current and future uncertainties

    This could be used as thought starters for thinking about business problems for horizon scanning and scenario planning. It’s ideal as fuel for you to then develop a client workshop from. But I wouldn’t use something this information dense in a client-facing document. You can download it as a high resolution PDF here.

    Guide to iPhone security

    Given the propensity of phone snatching to take over bank accounts and the need to secure work phones, the EFF guide to securing your iPhone has a useful set of reminders and how-to instructions for privacy and security settings here.

    Novel recommendations

    I got this from Neil Perkin, an LLM-driven fictional book recommendation engine. It has been trained on Goodreads (which reminds me I need to update my Goodreads profile). When I asked it for ‘modern spy novels with the class of John Le Carre’ it gave me Mick Herron’s Slow Horses, Chris Pavone’s The Expats and Chris Cumming’s The Trinity Six. All of which were solid recommendations.

    Smartphone tripod

    Whether it’s taking a picture of a workshop’s forest of post-it notes or an Instagrammable sunset a steady stand can be really useful. Peak Design (who were falsely accused of being a ‘snitch‘) have come up with a really elegant mobile tripod design that utilises the MagSafe section on the back of an iPhone.

    Apple Notes alternative

    I am a big fan of Apple Notes as an app. I draft in it, sync ideas and thoughts across devices using it. But for some people that might not work – different folks for different strokes. I was impressed bu the quality of Bear which is a multi-platform alternative to the default Notes app.

    The sales pitch.

    I am now taking bookings for strategic engagements; or discussions on permanent roles. Contact me here.

    More on what I have done here.

    bit.ly_gedstrategy

    The End.

    Ok this is the end of my February 2025 newsletter, I hope to see you all back here again in a month. Be excellent to each other and onward into March.

    Don’t forget to share if you found it useful, interesting or insightful.

    Get in touch if there is anything that you’d like to recommend for the newsletter.

  • Foreign workers + more stuff

    Foreign workers

    Foreign workers in Singapore parlance are people who come from around Southeast Asia and South Asia to do blue collar and pink collar jobs in the city state.

    In a number of Asian countries including Hong Kong and Singapore; Filipino and Indonesian workers came to care for old people at home, look after children and conduct household tasks.

    This group of foreign workers freed up middle class married women in Singapore and other countries to participate more to their economy, capitalising on their education and ability to earn more in fast-growing economies. They had higher levels of workforce participation than their female counterparts in Japan and South Korea.

    foreign worker philipppines

    The Philippines relies almost five-fold more on remittances for its GDP than similar countries like Indonesia.

    What’s less reflected upon is the social upheaval and challenges that these foreign workers face in their new homes. They are in a different culture, away from friends and family as a support network. They have tremendous pressure to remit as much money as possible home.

    They only have each other to rely upon. This skate team is just one of the activities that foreign workers do. From informal gatherings with friends to sophisticated beauty pageants, volleyball and basketball leagues. More Singapore related content can be found here.

    Beauty

    China’s beauty market is a sight for sore eyes | FT – The brand keeps prices of its products, from face powders to creams, closer to those of premium international brands, in line with L’Oréal’s Lancôme and Shiseido’s Nars. The rise of a domestic premium brand points to a significant shift in mainland shoppers’ buying habits as well as highlighting improvements in the quality of domestic products

    Business

    Business execs just said the quiet part out loud on RTO mandates — A quarter admit forcing staff back into the office was meant to make them quit | ITPro

    China

    Impatient for tech breakthroughs, the Communist Party is pushing aside private initiatives | Merics – the government is trying to pick winners and backfill the funding gap left in the VC industry which has declined over 40%.

    China’s long view on quantum tech has the US and EU playing catch-up | Merics – China sees quantum technology as pivotal in global science and technology (S&T) competition and has stepped up government spending on scientific and industrial development to about USD 15 billion.

    Consumer behaviour

    Paper People | Yun Sheng | Granta – virtual dating simulators and virtual love. Japan leads where the aging world is likely to follow

    2024 Year in Review – Pornhub Insights – young people (gen-Z) make the highest traffic.

    Gen Alpha report: Teens see Starbucks as the new Venmo – Fast Company – equivalent to rounds in a bar.

    From like to love: understanding why consumers fall in love with some products | Kearney

    Culture

    Y3K: Futuristic fashion trend sweeps China | Jing Daily – Inspired by AI, VR, and the metaverse, and propelled by K-pop idols and Korean brands, Y3K is rapidly gaining popularity among Gen Z. – very William Gibson ‘Burning Chrome’ era

    Economics

    Diverging demographic destinies: Cars and the middle class | WARC – According to Pew, the American middle class has shrunk significantly in the last few decades. The top 20% of earners now take more than 50% of aggregate income because theirs has grown faster. 88% of Americans have less than $2000 in their checking account and 50% have less than $500 in savings. The average cost of a new car in 1984 was $6000 and the average household income was $27k. Today average household income is $80k [Fed] but averages conceal the widened gap between maxima and minima: the median income per person is around $35k [Census]. The average price of a new car is almost $50k, which is surprising enough that CNN wrote an article about it. They explain that “much of the reason Americans are paying nearly $50k for a car is that automakers decided to go all-in on expensive cars. The more they charge for a car, the more money they make off it.” 

    Whereas forty years ago an average new car cost about a fifth of an average annual salary, a new car is now prohibitively expensive for most. That’s why Americans have a record $1.6 trillion of outstanding car debt and delinquencies are rising.

    What the Bubble Got Right | Paul Graham

    2025 AI & Semiconductor Outlook | Fabricated Knowledge – early indications for an economic downturn?

    Energy

    Is China’s “peak coal” just spouting emissions? | Too Simple, Sometimes Naive

    Hong Kong

    Asia’s Walled City: The Erosion of Transparency in Hong Kong | International Republican Institute – interesting report, particularly some of the knock-on effects for sectors such as public affairs professionals, financial analysts and being able to do due diligence on businesses.

    Japan

    FirstFT: Nissan and Honda hold talks about a merger


    Biden’s Move to Block US Steel Deal Is No Way to Treat Japan – Bloomberg
    In the executive order preventing the deal on spurious national security grounds, staffers for President Joe Biden appeared to accidentally copy-and-paste the title of a previous presidential order — one ordering a Chinese crypto mining company to vacate property near an Air Force base. The left the Nippon Steel directive entitled: “Regarding the acquisition of certain real property of Cheyenne leads by MineOne Cloud Computing Investment.”

    Luxury

    Interesting research from two sources that don’t quite square with each other. Walpole’s The State of London Luxury 2024 report came out and painted a rosy picture about the ultra high end aspect of the London property market. Meanwhile over at the FT, Why London’s property market is stagnating points at the same end of the market as being moribund in nature.

    United States Luxury Fine Jewelry Market Expected to Reach USD 24,374.3 Million by 2034, Driven by Sustainability and Personalization Trends | Future Market Insights. – The luxury fine jewelry market in the United States is poised for steady growth, with the market size expected to reach USD 17,353.6 million in 2024. The market is projected to continue expanding at a compound annual growth rate (CAGR) of 3.5%, reaching USD 24,374.3 million by 2034

    Marketing

    Ipsos In Talks To Acquire Kantar Media | Media Post Agency Daily

    Full article: Infusing Affective Computing Models into Advertising Research on Emotions | Journal of Advertising Volume 53, 2024 – Issue 5: Computational Advertising Research Methodology – academic study to look at the kind of research techniques that the likes of System 1, iPSOS and Kantar use in assessing advertising

    Ageism in advertising: AI and layoffs exacerbate the issue | Ad Age – baked in (but largely incorrect) perceptions about ‘not being able to use AI’ and reducing headcount is crippling the existing DEI dumpster fire in the advertising industry.

    Media

    Jellyfish Launches Share of Model™ Platform, First-to-Market Solution to Track How LLMs Perceive Brands, Products & Services – Marketing Communication News – Share of Model™ Platform – a first-of-its-kind solution that enables companies to analyze how different Large Language Models (LLMs) perceive their brands, products and services. Critically, the new platform can identify whether or not brands are optimizing their digital presence enough to prompt coveted recommendations from Gen AI models such as ChatGPT, Google’s Gemini and Meta’s Llama, when people tap into them for guidance.

    The Media Mix Navigator tool

    Retailing

    Foot Locker hit by slower spending and NIKE ‘softness’ | WARC | The Feed

    How WhatsApp for business changed the world – Rest of World

    Security

    Romania blames Russia for election meddling | FT

    How Chinese Hackers Graduated From Clumsy Corporate Thieves to Military Weapons – WSJ

    How macOS has become more private – The Eclectic Light Company

    Afgantsy Redux: How Russian military intelligence used the Taliban to bleed U.S. forces at the end of America’s longest war

    Technology

    Intel on the Brink of Death – SemiAnalysis & The Death of Intel: When Boards Fail – by Doug O’Laughlin. This interview with former Intel CEO Pat Gelsinger, back when he was the project manager for the Intel 386 processor. In retrospect, Gelsinger’s return as CEO could be seen as an Intel C-suite cargo cult hoping for 386-like success again.

    Telecoms

    U.S. officials urge Americans to use encrypted apps amid cyberattack | NBC News

    Web-of-no-web

    Top secret lab develops atomic clock using quantum technology – GOV.UK

  • AI state of the union H1 2024

    The AI state of the union H1 2024 post came about as we had a number of trends starting to come into view. To paraphrase Charles Dickens the AI state of the union H1 2024 represented both the best of times and the worst of times in generative AI.

    Astro Boy
    Astro Boy | George Oates

    Is the current state of AI analogous to the dot com boom?

    In this respect, discussions around a dot com type boom around generative AI are less helpful. The dot com boom didn’t have the same naysayers at the time, aside from what would be now called edge lords worried about money. Like with all economic cycles they would eventually be proved right, but not until we had broadband and shopped at Amazon.

    Culturally, we are in a very different, darker place and aren’t riding an economic boom. I have tried to lay out some of the nuances in the themes currently driving AI discussions.

    I have broken this down into three themes and a focus on Japan.

    • Vendor knife fight
    • Trough of disillusionment
    • Synthetic data
    • Japan focus

    Right let’s get into The AI state of the union H1 2024.

    Vendor knife fight

    The AI state of the union H1 2024 sees generative AI being added to products and business plans, in a similar way to being web-enabled in the late 1990s. Spring Apps estimated that there almost 58,000 AI companies.

    Microsoft, Alphabet, Amazon and Meta increased their investment in generative AI to $106 billion during the first six months of the year. In addition, Meta is looking to leverage the open source model of software development to drive progress in its Llama model. This echoes, how the open source model and software like Linux, MySQL and PHP were used during the dot com boom and the move to web 2.0 to provide greater efficiencies and possibilities.

    Some applications such as Adobe Creative Suite has become much more powerful thanks to adding generative AI. Alphabet has finally had generative AI companies parked on its front lawn. Open AI joined Perplexity in providing a search product.

    Apple came up with Apple Intelligence that provides a platform and front end for a mix of generative AI models. Microsoft has Co-Pilot that it has been selling to enterprises.

    Financial institutions have led the charge to try and get productivity gains such as JPMorgan’s IndexGPT and the continued automation of back office processes.

    Meanwhile in China, Baidu’s ERNIE has attracted almost a million developers looking to use the generative AI platform in their projects.

    Trough of disillusionment

    The enthusiasm for generative AI hasn’t managed to drown out dissonant voices. The number of objections are diverse.

    Business issues

    Morgan Stanley in a research report quoted a large pharmaceutical company CTO who abandoned the use of Microsoft Copilot in their organisation. The crux of the argument was that they weren’t seeing the value. Presentation creation was described as middle school level. Pharma companies tend to use PowerPoint as a publishing platform rather than a ‘presentation tool’ with data rich busy slides, so I can understand why Copilot became unstuck.

    It isn’t only ‘high-end’ knowledge work conducted by large corporates that is underwhelming. McDonald’s is withdrawing generative AI systems deployed at its drive-thru restaurants due it not working as planned. A Gartner survey of IT leaders indicated that McDonald’s wouldn’t be alone with nearly one in three generative AI projects to be scrapped in 2024.

    That might not be such a bad thing as businesses are currently in a process of experimentation, so long as the lessons learned are captured and internalised.

    Goldman Sachs have pivoted over a matter of months from being bullish about generative AI, to being concerned that the return on investment for generative AI may take far too long.

    Societal impact

    • What if speed isn’t the goal? The process of reading isn’t only about the ability to parse information quickly but also affects other aspects of human thinking and behaviour. There are clear benefits for certain groups of people including neurodivergent and second-language learners. But it also poses a risk to close reading skills which impacts developing or improving existing skills. Secondly, the generative AI can miss key facts from a document, given up as speed is prioritised over nuance and accuracy.
    • Knowledge collapse – By mediating access through AI tools moving forwards, due to the model’s focus on the centre of of the distribution of its data set. Restricting access to the edges is likely to cause harm to future innovation, human understanding and cultural development outlined in Peterson’s paper AI and the Problem of Knowledge Collapse.

    Technology-specific issues

    • Environmental impact – like web 3.0 and the crypto economy, generative AI requires a lot of energy to run high performance data centres. This means that Open AI is losing money hand-over-fist paying for computing capacity from Microsoft at a significant discount.
    • Model collapse – the relative lack of human-made data and the rise of synthetic data used in training generative AI systems is likely to lead to a rapid degradation in those models, indicating a ceiling on amount of progress that generative AI based on LLMs is likely to make.

    Synthetic data

    Synthetic data is probably one of the most difficult subjects to write for AI state of the union H1 2024. On one hand, you have Mark Ritson’s endorsement of synthetic data based on what we saw from B2B marketing generative AI startup Expenza AI. Ipsos have also got some credible interesting offerings that seem to be based on the provision of synthetic data.

    Is it any good? A lot depends on how the LLM is trained and the way it’s being used in terms of what you want to achieve. As with any tool, it can be useful for the right jobs. The MRS Delphi Group gave a range of feedback on the way it should be used, some of which seemed to contradict each other. We don’t know how accurate a picture the LLM is creating, what is being called algorithmic fidelity.

    Until concerns about algorithmic fidelity is addressed sufficiently well; marketers would be wise to exercise a degree of caution.

    Japan focus

    Ghost in the Shell Motoko

    I have included Japan in my AI state of the union H1 2024 post for a few reasons.

    • Prior to the current exuberance about generative AI; Japan was doing really interesting things using different parts of AI including fuzzy logic and software agents. The Panasonic rice cooker that cooks rice that’s perfect for your preference. Error correction for video and audio playback, from CDs to Blu-Rays. Complex camera programme algorithms including image stabilisation. Sophisticated non-playable character behaviour in computer games. There has even been synthetic singers like Hatsune Miku and virtual influencers.
    • If Star Trek influenced the flip phone, the smartphone ( think the tri-corder, especially when used with the likes of Oxford Nanopore‘s products) and tablets (on Star Trek’s next generation), then cyberpunk and Japanese anime have influenced AI in a similar manner. Elon Musk and Sam Altman would fit right in as villains in the Ghost In The Shell series.
    • Finally, even though Japan influenced cyberpunk based on William Gibson’s experience meeting Japanese students, it has a paradoxical relationship with technology. For instance, the Japanese government recently stopped using 3.5″ floppy disks. Ancient crafts are still highly prized and Japanese brands like The Real McCoy’s and Grand Seiko who provide premium manufactured goods to artisanal standards.

    Matt Alt has put together a good overview of the policy and cultural context for generative AI in Japan. It’s less of a clear cut issue than the Japanese body politic seems to believe. The Japanese government believes that its population is likely to view AI positively because of anime plot lines. While Atom Boy is a positive example there are lots of negative examples in the Ghost In The Shell franchise alone. There is also a tension between government aspirations for international exports of increased amounts of media content.

    There are also concerns about existing AI relationships in Japan exasperating existing societal problems, like virtual girlfriends or boyfriends.

    Here’s more of my AI-related posts.

    More information

    Big Tech groups say their $100bn AI spending spree is just beginning | FT

    Open Source AI Is the Path Forward | Meta

    JPMorgan Unveils IndexGPT in Next Wall Street Bid to Tap AI Boom | Bloomberg

    Mistral NeMo | Mistral AI | Frontier AI in your hands

    Meta won’t bring future multimodal AI models to EU | Axios

    Defense AI startup Helsing raises $487M Series C, plans Baltic expansion to combat Russian threat | TechCrunch

    Baidu – World No. 1? – Radio Free Mobile

    Welcome to Canva, Leonardo!

    Move Slow and Make Sure Everything Works | Spyglass

    How Apple Intelligence’s Privacy Stacks Up Against Android’s ‘Hybrid AI’ | WIRED

    Goldman Sachs on AI: GEN AI: TOO MUCH SPEND, TOO LITTLE BENEFIT? Tech

    AI has a climate problem – but so does all of tech – Decoder with Nilay Patel

    Remarks at the SASE Panel On The Moral Economy of Tech

    AI and the problem of Knowledge Collapse – Andrew J Peterson

    McDonalds removes AI drive-throughs after order errors – BBC News

    Nearly one in three genAI projects will be scrapped | Computerworld

    The problem of ‘model collapse’: how a lack of human data limits AI progress | FT & Axios | 1 big thing: AI’s brain on AI

    Benedict Evans | The AI summer

    Synthetic data is suddenly making very real ripples | Marketing Week

    Synthetic data is as good as real – next comes synthetic strategy | Marketing Week

    Launch of Ipsos PersonaBot, a groundbreaking AI-powered solution to enhance segmentation research | Ipsos

    Using synthetic participants for market research | MRS Delphi Group

    The role of Synthetic Respondents in ‘Human-centred’ Research — Some Random Nerd

    Synthetic survey respondents: A revolution in research methods or the worst idea ever? | Glasseye

    Japan declares victory in effort to end government use of floppy disks | Reuters

    Postmodern orientalism : William Gibson, cyberpunk and Japan : a thesis presented in fulfillment of the requirements for the degree of Doctor of Philosophy in English at Massey University, Albany, New Zealand by Leonard P Sanders

    Japan, the “most AI friendly country in the world” | Matt Alt’s Pure Invention

    Japan goes light on AI regulation to court investment | Nikkei Asia

    Arts Workers Japan Survey: 94% of Japanese Creators Concerned About AI | Anime News Network

    AI Girlfriends: Why Concerns Grow In Japan | The Japan Reporter