Innovation, alongside disruption are two of the most overused words in business at the moment. Like obscenity, many people have their own idea of what innovation is.
Judy Estrin wrote one of the best books about the subject and describes it in terms of hard and soft innovation.
Hard innovation is companies like Intel or Qualcomm at the cutting edge of computer science, materials science and physics
Soft innovation would be companies like Facebook or Yahoo!. Companies that might create new software but didn’t really add to the corpus of innovation
Silicon Valley has moved from hard to soft innovation as it moved away from actually making things. Santa Clara country no longer deserves its Silicon Valley appellation any more than it deserved the previous ‘garden of delights’ as the apricot orchards turned into factories, office campus buildings and suburbs. It’s probably no coincidence that that expertise has moved east to Taiwan due to globalisation.
It can also be more process orientated shaking up an industry. Years ago I worked at an agency at the time of writing is now called WE Worldwide. At the time the client base was predominantly in business technology, consumer technology and pharmaceutical clients.
The company was looking to build a dedicated presence in consumer marketing. One of the business executives brings along a new business opportunity. The company made fancy crisps (chips in the American parlance). They did so using a virtual model. Having private label manufacturers make to the snacks to their recipe and specification. This went down badly with one of the agency’s founders saying ‘I don’t see what’s innovative about that’. She’d worked exclusively in the IT space and thought any software widget was an innovation. She couldn’t appreciate how this start-ups approach challenged the likes of P&G or Kraft Foods.
Interesting talk with Ken Kocienda, covering his experience on product management and software design at Apple. Kocienda was a software engineer at Apple during Steve Jobs second time as CEO. Kocienda has since written a book – Creative Selection about his experiences.
Interesting bits include:
Apple’s approach to open source in 2001. Apple looked at licensing and building their own software, but felt that open source was the right thing to do. Especially when it was the responsibility of a team of two to build a browser. Netscape was built for 20 different platforms, in that respect the Apple team had an easier time. KDE Conqueror had to only be moved from Linux to the Mac.
The role of demos in Apple’s development process. Safari was built with a stop watch because the brief was to deliver the best experience to customers. Speed was the differentiator that Ken Kocienda and the team locked on to very quickly. Dial up usage at the start of the development made page load time critical. A page load test was used on builds to ensure that there was no speed regression, build on build. At launch Safari was three times faster than Microsoft Internet Explorer for the Mac. Demos were done on a regular basis to demonstrate strength and potential of a project as its built.
Importance of focus. Apple doesn’t ship a lot of products (compared to rivals). Essentially the Mac line-up is four products laptop and desktop, consumer and professional. Because of the focus, it allowed the management to keep tabs on how the software doing.
The concept of a “Directly Responsible Individual”. Team formation and building was important part of culture. Top down leadership and bottom up contributions. The vision was very clearly communicated.
The role of whimsy and playfulness in designing software
Faster Robots Demoralise Coworkers | Careers | Communications of the ACM – If you get the pace wrong would the effect of robots demoralise coworkers limit productivity? Is the future not robots augmenting coworkers, but replacing coworkers a more productive alternative. A Cornell-led team has found that when robots are beating humans in contests for cash prizes, people consider themselves less competent and expend slightly less effort—and they tend to dislike the robots – to be fair I’d expect to see something similar if the same person kept winning employee of the week. I know that workers on the line at Vauxhall in Ellesmere Port used to sabotage the robots on the line on a regular basis. This might phenomenon of robots demoralise coworkers be part of their motivation (along with laziness and malice)
Marbridge Consulting – China’s February 2019 Domestic Handset Shipments Down 20% YoY – 14.51 mln mobile handsets were shipped in China in February 2019, down 19.9% YoY and 57.4% MoM, according to new figures released by the China Academy of Information and Communications Technology (CAICT), a department of China’s Ministry of Industry and Information Technology (MIIT). The significant month-on-month drop can be explained in part by the week-long Chinese Lunar New Year holiday towards the beginning of February. Of total shipments in February, 13.98 mln were 4G handsets, down 20.2% YoY, 37,000 were 3G handsets, and 0.49 mln were 2G handsets
Aging Millennials Soothe Themselves With Childlike Fashions – WWD – to try and hang on to youth. The attenuation of youthfulness is a cross generational phenomenon. For instance middle aged dads the still buy streetwear rather than Superdry, skate and go to gigs.
SXSW 2019: Virtual Cinema – JWT Intelligence – culture is still trying to adapt AR and VR. Whilst it has the energy of an early SIGGRAPH demo reel, I still think the storytelling aspect of things is struggling to find its legs
Patrick Pruniaux: “There Truly is an E-commerce Potential for Horology” | Luxury Society – Kering haven’t been particularly good at using Ulysse Nardin as a brand in China, but they are rectifying it now. Kering are looking to tap into ‘new’ watch consumers who can’t spend Rolex money on a watch, this position now looks more tenable since Apple has stopped going for the luxury sector with the Apple Watch
How to Create an Authentic Luxury Experience for Millennials | Jing Daily – if a luxury brand wants to entice today’s consumers, whether it’s in China or beyond, it needs to underscore its authenticity and relevancy. Powerful words, to be sure, but what does it mean to be authentic and relevant? For the moment, let’s start with the opposite. During many of my brand strategy sessions, I often hear the expression “they feel staged” when people describe brands that they would never buy. Needless to say, when brand feels staged, it is neither authentic nor relevant. The synonyms unnatural, deceived, cheated, and faked come to mind. In other words, a staged brand is bullshitt*ng their consumers.
Louis Vuitton Has a Michael Jackson Problem | Intelligence | BoF – LVMH invested significantly in Virgil Abloh to elevate its menswear line. However, the potential failure of Abloh’s Michael Jackson-inspired collection—whether due to pulled items or lack of consumer interest—is unlikely to significantly impact Louis Vuitton’s overall revenue, as men’s ready-to-wear is a small part of their business. The real concern for Louis Vuitton is protecting its brand reputation, which remains strong unlike some competitors who have faced recent social media backlash. This is especially crucial now, as consumers are quick to criticize any perceived missteps.
You May Have Forgotten Foursquare, but It Didn’t Forget You | WIRED – interesting how Foursquare went from being useful (I use it as spatial bookmarking, so that I can return to new places that I like) to where 2.0 middleware with a bit of ad tech creepiness thrown in for good measure (paywall)
Chinese netizens on Zara model controversy. I love Asian Boss’ qualitative interviews. The Zara model controversy happened only because its in China. Chinese netizens over react to anything they perceive as a slight. Fashion isn’t about ‘beauty’, but that subtlety sailed past Chinese netizens. Freckles indicate age and peasantry in Chinese culture. Beauty is porcelain flawless skin.
Anand Giridharadas on the modern gilded age and how we should be skeptical of plutocrat philanthropy.
New Balance China tends to march to the beat of its own drum. But even I was surprised by these sweatshirts with new romantic type detailing. China is unique in terms of its faux Korean aesthetic. I just don’t get the sportswear versus flamenco dancer look, I am just speechless at it.
Samsung’s facial recognition is surprisingly easy to defeat. This is particularly bad for Samsung. Samsung’s other biometric authentication finger print ID isn’t as good as Apple’s. Samsung isn’t even as good legacy finger print scanners found on the back of Android handsets. Users have no reasonably secure option beyond PINs. I knew of siblings (not twins): a sister unlocking her younger brother’s phone at a glance.
The moral of this story is that physical security of your phone is required to prevent unauthorised access to your device. Regardless of whether its made by Samsung or any other vendor.
Goldman Sachs have a great (if terrifying) video on the use of biometrics in public places like airports and stadiums. This is really disturbing, nay, dystopian viewing if you care about your privacy at all. The human factors issue of the laptop loss at Clear affected the brand reputation. What’s impressive is the fact that the Clear brand survived disaster. It is rare for lightning to strike twice, even more so in technology.
Stone Island morphing, evolving print for its new collection | Dazed – why Stone Island isn’t cited more often as innovators is beyond me. It’s more than a football casual brand. Stone Island morphing print is an extension of the approach that the brand has taken in materials development. It changes technical and aesthetic properties, with one eye on tactical garment detailing.
Swedish technology could make geothermal energy as mainstream as wind and solar | Quartz – interesting because it deals with the lumpy supply issue of wind and solar in the energy mix. Geothermal energy is closer to the steady production of nuclear or coal fired power stations operated in an optimal manner. Although geothermal energy has been well understood for decades, a key problem has been keeping the fissures open that geothermal energy relies on to create steam.
Jibo Is Probably Totally Dead Now – IEEE Spectrum – The servers for Jibo the social robot are apparently shutting down. Multiple owners report that Jibo himself has been delivering the news: “Maybe someday when robots are way more advanced than today, and everyone has them in their homes, you can tell yours that I said hello.” – that’s probably the saddest thing I’ve heard in robotics since I learned about Sony Aibo Mk ! device owners having Shinto funerals for them when they gave up the ghost. It also shows the flaw in cloud connected consumer products
Europe’s AI start-ups often do not use AI, study finds | Financial Times – Two-fifths of Europe’s artificial intelligence start-ups do not use any AI programs in their products, according to a report that highlights the hype around the technology. The research by London-based investment firm MMC Ventures could not find any evidence, based on public information and interviews with executives, of artificial intelligence applications at 40 per cent of 2,830 AI start-ups in Europe (paywall)
Flickr dumps despised Yahoo login system – CNET – gosh when I remember how controversial the move to Yahoo! ID was for flickr users back in March 2007. It was a defining moment in the community and its obvious that grudge has continued to be held by old skool users
Bollinger Motors: a Refreshingly Traditional 4×4 Company • Gear Patrol – While other manufacturers fetishize connectivity, Bollinger Motors plans to sever the digital connection. The B1 and B2 won’t offer autonomous capability. There are no current plans for a digital cloud infrastructure. The trucks will have manual windows and door locks. Driving a B1 or B2 won’t be a pure ascetic throwback. You’ll be able to connect your phone to the stereo. But, the goal is to offer an escape. That reads to me like a new definition of automotive luxury.
Read Pornhub Launches Safe for Work Category that Features Videos without Nudity | Pornhub – interesting that PornHub is branching into SFW (suitable for work) content and that this move seems to be inspired by Starbucks putting a porn filter on its free wifi. Unfortunately Pornhub’s ad vendor Traffic Junky keeps showing NSFW material on the page and you have to wonder about brand safety with Pornhub relying on a creator submitted SFW tag which doesn’t police NSFW content within it. More media related content here.
