Category: online | 線上 | 온라인으로 | オンライン

The online field has been one of the mainstays since I started writing online in 2003. My act of writing online was partly to understand online as a medium.

Online has changed in nature. It was first a destination and plane of travel. Early netizens saw it as virgin frontier territory, rather like the early American pioneers viewed the open vistas of the western United States. Or later travellers moving west into the newly developing cities and towns from San Francisco to Los Angeles.

America might now be fenced in and the land claimed, but there was a new boundless electronic frontier out there. As the frontier grew more people dialled up to log into it. Then there was the metaphor of web surfing. Surfing the internet as a phrase was popularised by computer programmer Mark McCahill. He saw it as a clear analogue to ‘channel surfing’ changing from station to station on a television set because nothing grabs your attention.

Web surfing tapped into the line of travel and 1990s cool. Surfing like all extreme sport at the time was cool. And the internet grabbed your attention.

Broadband access, wi-fi and mobile data changed the nature of things. It altered what was consumed and where it was consumed. The sitting room TV was connected to the internet to receive content from download and streaming services. Online radio, podcasts and playlists supplanted the transistor radio in the kitchen.

Multi-screening became a thing, tweeting along real time opinions to reality TV and live current affairs programmes. Online became a wrapper that at its worst envelopes us in a media miasma of shrill voices, vacuous content and disinformation.

  • Veoh and misc. tech stuff

    Veoh Networks is a great company, though I haven’t worked out yet whether it is sailing too close to the wind or not. The company is funded by media conglomerate Time-Warner and Michael Eisner (the former ruler of planet Disney). The website looks like YouTube, but with some important differences:

    • Veoh lets you submit full-sized streaming videos
    • YouTube limits its users to 100 MB files.
    • Veoh can do 2 GB files distributed via a P2P-client available for Mac and that other platform

    I’ve been enjoying a selection of ‘so-bad-they’re-good’ 1970s martial arts movies off there. The Mac client is really easy to use. My main concern is how will the company make money in the longer term. I can see someone like TimeWarner using Veoh as a guinea pig to further is experiment with AOL and online TV. On second thoughts just enjoy it while you can! More media related posts here.


    I’m with Stupid
    Apple has apparently moved away from using a PortalPlayer media processor in all its iPods and instead moved to Samsung for the next-generation of MP3 players. PortalPlayer is very exposed to the Apple business, with iPods counting for about 70 per cent of its sales according to a Reuters report that I’ve read. Its not healthy for PortalPlayer, hopefully the company will diversify its client base to become more independent.

    However Samsung as a supplier was also a dumb move for Apple. This is not a commodity product like flash memory where Apple can use multiplie suppliers and change at will, the media chip is central to the iPod functionality and experience.

    Does it sound like a smart move to work closely with (and educate in the art of engineering a killer MP3 player) a large ambitious, hyper-aggressive company that wants to eat Apple for lunch? It has been alleged that Samsung had meetings with creative agencies in London where the central theme was Kill iPod.

    You can chart the fall of the iPod empire from this moment on…

  • Internet freedom

    A couple of stories related to internet freedom that came to my attention this morning.

    Internet freedom in China

    First off today’s New York Times magazine has an indepth feature about the challenges that China presents to Internet companies seeking a Chinese audience. Google’s China Problem (and China’s Google Problem) by Clive Thompson is balanced and well written. There are some interesting aspects to it:

    • The censorship is open rather than furtive
    • It involves self-censorship as a key element in it’s execution
    • Chinese people interviewed do not view freedom of speech as an absolute binary state (you’re free or you’re not) but as a continuum and are prepared to make trade-offs; so Google’s ‘Do the least evil’ approach makes more sense
    • The role of chat and forums in Chinese internet usage is far higher than we’re used to
    • The assumption that the US readership of the article enjoy ‘absolute’ freedom of speech and a resulting internet freedom

    The last point brings me on to the text of a speech given by US attorney general Alberto R. Gonzales at National Center for Missing and Exploited Children. 

    US threat to internet freedom

    Vigilant civil rights activists have noticed a number of items in the speech which would extend the government powers of censorship and surveillance well beyond child pornography with the implication being that in future US legislation freedom of speech and internet freedom may not be the absolute that it once was.

    Lauren Weinstein of pressure group People for Internet Responsibility made the following post to the Interesting People email list:

    In a speech a few days ago, Attorney General Gonzales announced DoJ plans to send Congress new legislation to control “pornography” and (apparently) ultimately to require activity log and other data retention by Internet Services (in follow-up interviews, Google and other search engines have been specifically discussed). Gonzales is pitching this legislation using child abuse as the hook. That is, he is arguing for tools to use against child abuse and child pornography — certainly a “third rail” issue these days where virtually everyone will support enforcement efforts. However, it’s also clear that the DoJ seems to have no intention of limiting such tools *only* to child-related areas. The legislation itself is currently titled: “Child Pornography and Obscenity Prevention Amendments of 2006”

    A transcript of the Attorney General’s speech is here:
    http://releases.usnewswire.com/GetRelease.asp?id=64319
    Note this key quote: “This legislation will help ensure that communications providers report the presence of child pornography on their systems by strengthening criminal penalties for failing to report it. It will also prevent people from inadvertently stumbling across pornographic images on the Internet.” Requiring the reporting of child pornography on systems (when it is known to exist) is something that few people would argue against, obviously.

    But let’s examine the second sentence again: “It will also prevent people from inadvertently stumbling across pornographic images on the Internet.” This seems to be addressing the entire broad category of non-child “pornography” (which of course can be defined in any number of ways in different locales and contexts), and suggests a requirement (here we go again!) for proactive ratings/controls (presumably ID or credit

    card based for “offensive” materials) for all (U.S.) Web sites. So this isn’t just about children, it’s likely about broader government controls over many U.S.-based Internet entities (of course, Gonzales doesn’t effectively address the issue of Web sites outside the country). Gonzales goes a lot further in another quote:

    “The investigation and prosecution of child predators depends critically on the availability of evidence that is often in the hands of Internet service providers. This evidence will be available for us to use only if the providers retain the records for a reasonable amount of time. Unfortunately, the failure of some Internet service providers to keep records has hampered our ability to conduct investigations in this area. As a result, I have asked the appropriate experts at the Department to examine this issue and provide me with proposed recommendations. And I am going to reach out personally to the CEOs of the leading service providers and to other industry leaders to solicit their input and assistance. Record retention by Internet service providers consistent with the legitimate privacy rights of Americans, is an issue that must be addressed.”

    Again, we see that protecting children — the goal that we all support — is being used as the raison d’etre to likely later propose broad data retention requirements on all manner of Internet services. Ironically, this is occurring shortly after calls for mandated data *destruction* legislation that arose in the wake of the DoJ vs. Google records battle (where I strongly supported Google’s stance).cted that this sequence would occur — though it is happening even faster than I expected. Record retention is a particularly risky area. DoJ might be expected to argue (as Gonzales implies) that such records would only be demanded in cases involving children.

    That’s today’s line. But in a general records retention environment, you cannot a priori retain only the records related to child abusers whom you don’t already know about — you must retain *everyone’s* records. While the criteria for records access might be child abuse today, does anyone seriously believe that calls for access to user log data will not massively expand over time, to the extent that such data is available? Of course it will. If the data exists, all manner of ostensibly laudable reasons for government digging through users’ Internet activities will be forthcoming. And that will create a wholly different kind of Internet, where ultimately our every action on the Net may be subject to retroactive inspection. The term “slippery slope” is definitely applicable.

    We need to see the specifics of legislation before detailed comments will be possible. But the handwriting is on the wall, and it does not bode well for either Internet users or Internet-related services.

    More related content here.

  • Boxman online retail

    Boxman


    My first transaction online was registering and paying for a piece of shareware software at Kagi.com for my Mac whilst I was still in college. I can’t remember what it did now, but I remember that the author was a student at a Scottish university. The first physical item was bought from Boxman a few years later.

    e-dancer

    The first thing I purchased online in what most people would understand as e-commerce was a Kevin ‘Reese Saunderson CD under the name e-dancer from Boxman.com. I can remember why I loved Boxman.I had read about them in an article in the Sunday Times, it was a way of getting CDs from all over Europe in one place, Boxman would buy at the lowest price, consolidate their stock in one warehouse in Holland and pass on much of the savings to the consumer.

    (CDWOW have a similar approach and have incurred the wraith of the record industry who like to have keep up market barriers to maximise profit margins.)I picked up an import copy of the Troubleman soundtrack by Marvin Gaye, when I couldn’t get a UK copy on back order from HMV. The mix of choice and price the e-commerce killer application for me.

    Unfortunately Boxman.com unraveled for a number of reasons. Usability experts put it down the search function on the site being the only way for finding what you were looking for (although I had no trouble). Tony Salter, one of the directors in the business laid the fault at the foot of the software which controlled the supply chain of the site. In order to fulfill on its promise, Boxman needed to:

    • Track wholesale prices and cost of delivery across Europe, including comparison pricing for the same product with different national catalogue numbers
    • Organise shipping in the most effective and efficient manner
    • Track customer orders and trends
    • Calculate the most effective and efficient ways to ship goods

    This was on top of the complex website functions visible to the consumer. The system would be much more complex than your typical JD Edwards ERP set-up, so Boxman got some of the brightest names in IT to help out: IBM. The project seems to have been a learning experience for IBM as the software failed to deliver on its promise. Anyway, Slate.com have a timely reminder on the importance of logistics management, before we all get lost in reverie around web services revolutionising the online world. More related content here

  • IT First Look + more things

    IT First Look by Forrester Research

    Forrester Research has some interesting video and audio sessions attached to its IT First Look (November 9, 2005) – subscription required. Forrester’s work on IT First Look is interesting because it touches on how technology and web companies are failing in their marketing communications with consumers.

    IT First Look touches on how these companies understand how build the stuff, but do not understand how the consumers really use and adopt it.

    AT Kearney on mobile media

    Thanks to Ian Wood who pointed out an interesting thought piece and associated research by management consultants AT Kearney. Some interesting data in there which I haven’t had a full chance to check out but two points immediately leapt out:

    • Western European survey respondents were less interested in downloading music on to their mobile phones than their counterparts in Asia, The US and Russia. This and a flatlining of online music sales in the US since May this year indicates that the post-iPod age may be upon us
    • Interactive entertainment like games was less popular and did not have as much repeat demand as other mobile services. Interactivity is something that tech advocates bleat on about since before the arrival of the CD-ROM, but it fails to take account of the different types of people and the various ways that they like get and work with information.

    Mobile society

    The FT devoted much of its magazine over the weekend to mobility and its impact on society. The main article by Richard Waters, their US technology correspondent can be read here. What is really interesting is the way people have absorbed mobility into their cultures, rather a brave new world occurring like all the tech-mavens like to crow about.

    37 Signals

    Salon.com has an interesting article about 37 Signals a Chicago based software company that is making waves. The company has developed lean, responsive web-service based software applications for project management and personal productivity.

    Odeo

    Odeo is a way of making podcast publication and consumption much easier, it has the ease-of-use that one would expect from one of the founders of Blogger.

    Firedrop and Basecamp

    When I worked during the dot.com boom I briefly used a great free document management service called FireDrop to manage approvals from press releases to appraisal forms for my team. There has seldom been a web service that has impressed me since, however BaseCamp looks like it might do that.

    Unlike many web services offerings it is truly platform-agnostic.

  • Loose connected networks

    In order to tell you about loose connected networks, I wanted to tell you about my friend Heather. During the dot com era when I started my agency career, Heather and I were pod (as in cubicle) neighbours at the same agency for 2 1/2 years.

    The last time we worked together was almost five years ago. However we have managed to keep in touch over the past five years via email on an irregular basis, the occasional phone call and kept up to speed with the happenings in each others lives.

    Heather is a classic example of a loose connected networks within my professional life.One which would not have been realistically possible without the benefit of email. This network maintenance with people who I have known through different phases of my life is a key example of how the Internet has altered our social fabric and social networks such as LinkedIn, SoFlow and Orkut have tried to codify this process.

    The value of loose connected networks to me is very tangible. I went on a business trip to Silicon Valley whilst at Yahoo!. Heather met me at San Francisco airport, gave me a tour of Silicon Valley and on my one night off, took me to the Sunnyvale town market and custom car show.

    Being in a strange place and being able to kick back with a friend who is a local, but at the same time gets where you are coming from was priceless. Being able to find a bar with a proper Irish fry up with black and white pudding makes her even more valuable!.

    I got to see a more human personal Silicon Valley than some of my peers who dismiss the place as being dull.

    Certainly Sunnyvale felt small, but then why wouldn’t it when most of the major employers provide most of lifes requirements on giant campuses and you can buy everything else at the out-of-town Walmart or Target store. Being a European I was reminded of the small town mythology perpertrated in US films like American Grafitti, Back the Future and ET. Having been to Sunnyvale it all made sense. More ideas related content here.