Ged Carroll

Category: web of no web | 無處不在的技術 | 보급 기술 | 普及したテクノロジー

The web of no web came out of a course that I taught at the La Salle School of Business at the University Ramon Llull in Barcelona on interactive media to a bunch of Spanish executive MBA students. The university wanted an expert from industry and they happened to find me by happenstance. I remember contact was made via LinkedIn.

I spent a couple of weeks putting together a course. But I didn’t find material that covered many of things that I thought were important and happening around us. They had been percolating around the back of my mind at the time as I saw connections between a number of technologies that were fostering a new direction. Terms like web 2.0 and where 2.0 covered contributing factors, but were too silo-ed

So far people’s online experience had been mediated through a web browser or an email client. But that was changing, VR wasn’t successful at the time but it was interesting. More importantly the real world and the online world were coming together. We had:

  • Mobile connectivity and wi-fi
  • QRcodes
  • SMS to Twitter publishing at the time
  • You could phone up Google to do searches (in the US)
  • Digital integration in geocaching as a hobby
  • The Nintendo Wii controller allowed us to interact with media in new ways
  • Shazam would listen to music and tell you what song it was
  • Where 2.0: Flickr maps, Nokia maps, Yahoo!’s Fireeagle and Dopplr – integrated location with online
  • Smartphones seemed to have moved beyond business users

Charlene Li described the future of social networks as ‘being like air’, being all around us. So I wrapped up all in an idea called web of no web. I was heavily influenced by Bruce Lee’s description of jeet kune do – ‘using way as no way’ and ‘having no limitation as limitation’. That’s where the terminology that I used came from. This seemed to chime with the ideas that I was seeing and tried to capture.

  • Paper phone experiment & things that made last week

    Google goes back to the future with its paper phone experiment. Its an interesting commentary on the questionable benefit provided by smartphones. Google seems to be partly convicted. The paper phone experiment goes back to device prototyping. Handsrping founders used to carry around a block of wood in the shape of the PDA that they wanted to build. I was also thinking about Dan Greer‘s views on complexity in technology and what he might have thought of the paper phone experiment.

    One-legged man’s Hallowe’en costume is the Pixar table lamp.

    General Magic was a much storied, but ultimately failed technology company. This documentary about it looks epic on the trailer. You can stream the full documentary here.

    Here is question and answer session from the Silicon Valley premiere of the documentary.

    General Magic came up a device that Sony manufactured for AT&T. It was a PDA like the Apple Newton, but designed around connectivity. It had a built in dial-up modem. It had vCard type functionality that allowed you build up your address book from your email contacts over time.

    Really interesting things here:

    • Techno-optimism needs to be tempered but still hopeful as an outlook
    • Ease to get to market now compared to back then
    • Technology industry is at an inflection point in terms of it does for mankind. As an industry it needs to get a better understanding and course track to go for a more positive future
    • The relative infancy of UX allowed for more trial and experimentation of visual elements

    Here are some users talking about how they use the General Magic device.

    DuckDuckGo launched a ‘terminal styled interface which I quite liked. You can try it here

    duckduckgo

    It isn’t only retro cool but pretty useful, and works really well on a computer that is using a dark mode theme to its operating system.  

    Elena Botelho discusses how the characteristics of successful CEOs differ from the popular narrative

  • Choi Hyun woo & things that made last week

    Choi Hyun woo

    TV shopping channels are huge in Korea. Asian Boss did this great interview with Choi Hyun woo, one of the most successful shopping TV pitchmen (pitchwoman) in Korea.

    Looking at data from home shopping company CJ ENM Commerce division, sales are starting to focus more on premium and luxury products from international brands like Karl Lagerfeld and Vera Wang. Overall TV viewship has been declining; but TV home shopping has been steadily growing.

    Good document on how consumer behaviour and technology will affect the future of retailing and e-commerce by Sparks & Honey. Its a book rather than a presentation.

    Amazing bit of creative work by Alzheimer’s Research UK.

    We’re in a golden age of TV drama and it looks like thins are only going to get more interesting with this trailer from HBO’s adaptation of The Watchmen universe. This seems to go in a very different direction to the original Watchman series. It is picks up from the end of the original book when a ‘trans-dimensional’ invasion fails. It doesn’t have the cold war orientation of the original series and is instead a show for our times. The HBO series focuses on issues of race and class. It looks as if it could be more entertaining than the original film adaptation that felt a bit flat.

    https://youtu.be/-33JCGEGzwU

    McDonalds have pushed these ads about trust and they play on human truths like the discomfort of formal restaurants or the tyranny of choice in grocery stores. A classic example of this tension is that many people I know refuse to eat on their own in a restaurant. I don’t have that hang up at all. McDonalds deserves credit for really listening to consumer insights and playing them back tot the audience for added brand resonance.

  • Chip implants + more stuff

    Swedish people are getting chip implants to replace cash | NY Post – is it just me who thinks that this might not be the smartest thing to do? Chip implants are the stuff of conspiracies. And the mind boggles what kind of new crimes that this might inspire.

    Israeli group’s spyware ‘offers keys to Big Tech’s cloud’ | Financial Times – affects Facebook, Amazon, Apple and more. Guessing that major state actors can also do this already. Private companies like NSO basically democratises this for countries that don’t have this capability inhouse, including some of them that authoritarian in nature

    Individual Beyond the Personal | Ogilvy Consulting – Global Strategy and Innovation – interesting take on AR/VR level immersion

    Salesforce talk about a vision that’s way beyond narrow machine learning skills to something that looks much more like general purpose AI. We are told by experts that general purpose AI is still decades away. Consequently I can’t work out if this is long term concepting or snake oil….

    ‘Cordless’ Dyson fan advert falls foul of watchdog – BBC News – really interesting judgement. I think the ASA is right, but there are implications for future demonstration visuals of products

    Black Pastors Group Petition Nike to Drop Colin Kaepernick – Footwear News – ok this is going to get interesting. More on Nike here.

    Juul CEO: “I’m Sorry” for Teen Vaping Epidemic – “First of all, I’d tell them that I’m sorry that their child’s using the product,” Burns told CNBC during an interview for an upcoming documentary on the rise of vaping in the U.S. “It’s not intended for them. I hope there was nothing that we did that made it appealing to them. As a parent of a 16-year-old, I’m sorry for them, and I have empathy for them, in terms of what the challenges they’re going through.” – Good design attracts users of all ages….

  • A fierce head cold & other aspects of my week

    My week had been truncated somewhat by a fierce head cold and am cranking this post out with less deliberation than normal due to a backlog of household chores that aren’t going to take care of themselves. Add to that a Lemsip induced haze to try and combat the fierce head cold and you see how the rest of this post will go

    Paul Armstrong shared this AR/VR example with me: Swedish creative agency Warpin posted a video of a H&M-commissioned experience for Magic Leap glasses. The concept looks like everything my cyberpunk fan brain would want; like being inside Max Headroom’s mind. I’d also imagine that it would be hellish for any length of time. More related content here.

    Warpin Media for H&M

    BBH came up with this campaign for Carabao energy drink. The ad is aimed at the Chinese market and asks the question ‘What fuels your fighting spirit?’. In western English – this would be closer to ‘what makes you resilient, or what gets you through?’. It’s pretty much the same question that any ad planner or creative in an agency has asked as they chug their energy drink of choice whilst working on a client pitch, or particularly tough creative brief.

    BBH Shanghai for Carabao

    ‘Dear young people don’t vote’ by Shokasonjuku is a great video highlighting the need for younger Japanese to get involved in the electoral process, if they want issues that they care about to be heard. Shokasonjuku is a production company set up by Nana Takamatsu – a Japanese comedian. Young people in Japan aren’t educated or engaged by the political process, something that Takamatsu wants to change.

    Shokasonjuku

    Martin Lindstrom on how data separates businesses from consumers and how ethnography can bridge the gap. It’s also interesting how he talks about small data; or what you and I would call qualitative data that leads to insight based on a human truth.

    Smart cart guides the visually-impaired around grocery stores | Trendwatching – so a beer brand comes up with a smart shopping cart, but is the marketing benefit to the beer brand anything other than ambient marketing? There’s nothing wrong in that of course, but the linkage that will be made with social purpose looks spurious at best. If you want to help people and you sell alcohol. Stop. Don’t enable drunk drivers, wife beaters and alcoholics.

  • Agnotology + more things

    Agnotology and Epistemological Fragmentation – Data & Society: Points – well worth a good read. Agnotology (formerly agnatology) is the study of culturally induced ignorance or doubt, particularly the publication of inaccurate or misleading scientific data. This reminded me a lot of work that was done by large corporates on tobacco health and more recently on peak oil and climate change. More recently it seems to be culture and value related; where the results don’t fit the wider progressive view in academia. That too isn’t healthy. More consumer behaviour related posts here.

    WePresent – lovely creative brand building work by wetransfer and an amazing 404 error message page. Each of the works presented here are very thoughtfully curated for a creative audience. Its all amazing.

    Gigalife by Vodafone | FaceTime families: What 5G means for those who stay in touch by screen – not a lot, wi-fi and 4G is more important and perfectly adequate

    When manipulation is the digital business model – dark patterns as we call it in the trade (paywall)

    Facebook’s off-again, on-again affair with privacy – Axios – less of a pivot and more of a zig-zag. What appears to be apparent is that Facebook’s internal values are at odds with wider society and there won’t be any meeting of minds any time soon.

    Leo Burnett, Lucky Generals and Ogilvy decline to pitch for Audi – Leo Burnett London, Lucky Generals, Ogilvy, Saatchi & Saatchi London and VMLY&R all declined to take part in Audi’s advertising review. Which is a pretty damning critique of either Audi’s pitch process, or their reputation in the UK as a client. Given how toxic Boots or Samsung are as a client, this is a pretty damning indictment of Audi as an organisation in the UK. This is a world away from when Audi’s Vorsprung Durch Technik ads went head to head with BMW in the 1980s and 1990s.