Ged Carroll

Category: web of no web | 無處不在的技術 | 보급 기술 | 普及したテクノロジー

The web of no web came out of a course that I taught at the La Salle School of Business at the University Ramon Llull in Barcelona on interactive media to a bunch of Spanish executive MBA students. The university wanted an expert from industry and they happened to find me by happenstance. I remember contact was made via LinkedIn.

I spent a couple of weeks putting together a course. But I didn’t find material that covered many of things that I thought were important and happening around us. They had been percolating around the back of my mind at the time as I saw connections between a number of technologies that were fostering a new direction. Terms like web 2.0 and where 2.0 covered contributing factors, but were too silo-ed

So far people’s online experience had been mediated through a web browser or an email client. But that was changing, VR wasn’t successful at the time but it was interesting. More importantly the real world and the online world were coming together. We had:

  • Mobile connectivity and wi-fi
  • QRcodes
  • SMS to Twitter publishing at the time
  • You could phone up Google to do searches (in the US)
  • Digital integration in geocaching as a hobby
  • The Nintendo Wii controller allowed us to interact with media in new ways
  • Shazam would listen to music and tell you what song it was
  • Where 2.0: Flickr maps, Nokia maps, Yahoo!’s Fireeagle and Dopplr – integrated location with online
  • Smartphones seemed to have moved beyond business users

Charlene Li described the future of social networks as ‘being like air’, being all around us. So I wrapped up all in an idea called web of no web. I was heavily influenced by Bruce Lee’s description of jeet kune do – ‘using way as no way’ and ‘having no limitation as limitation’. That’s where the terminology that I used came from. This seemed to chime with the ideas that I was seeing and tried to capture.

  • Meng Wenzhou & things from last week

    Meng Wanzhou and China

    I’ve made a conscious decision to ignore Sabrina Meng Wanzhou and her forthcoming extradition to the US. I had met Meng Wenzhou when she was called Cathy. I also decided to ignore Starwood’s database of really private data allegedly being pwnd by Chinese intelligence. Unsurprisingly Brexit – which at the moment looks like an Austin Allegro hitting a brick wall at a moderate speed, collapsing like a crisp packet and killing its union jack clad occupants

    On to things that made up my week:

    Back in the day, consumer products brands used to do a lot of advertising to build brand equity. It is interesting that marketing thinking is starting to sway back to that being a good idea again. Reality check, it never was a bad idea, but marketers focused too much on short term effectiveness in isolation. Agencies were fine with this due to the profits available on digital media sales.

    An example of the power in brand advertising was work by McCann Worldgroup in Hong Kong for Nescafe Black. Which paid homage to a well known hair dye advert from the 1980s. Bigen hair dye went big on reach and repetition during the 1980s; its recall and memorability helps Nescafe’s ad work 30 years later. Actor Kenneth Tsang is probably not disappointed by the ongoing work either.

    This video on Amazon sponsored brands ad format reminds me a lot of the arbitrage opportunities that used to be common in early search advertising. It goes to underscore how much Amazon has taken away from Google et al in terms of product and shopping related searches.

    MIT released a video on how self driving cars can work on country roads (without the complex prebuilt LIDAR maps associated with current driverless cars efforts)

    Neopets was one of them child oriented social environments with games of a similar vintage to Habbo Hotel and Disney’s Club Penguin. It also has an odd startup story behind it. Watch the video and be amazed. More online related stories here.

    Wu-Tang Clan celebrate the 25th anniversary of their break out album 36 Chambers  with an appearance on NPR’s Tiny Desk concert.

  • Cringely Red Hat analysis + more

    I, Cringely Red Hat takes over IBM – I, Cringely – interesting Cringely Red Hat analysis. The IBM buyout of Red Hat is about cultural rejuvenation. In return, Red Hat gets scale. More related content by Cringely on IBM here. Red Hat is one of a few businesses that have managed to build themselves on open source and have a success exit. Open Source Software is a difficult category to build a successful enterprise of business of the ilk of Red Hat.

    iOS vs. Windows – Input and Office – Radio Free Mobile – no real surprise here. One only has to go back to the late 1970s / early 1980s experience of the HP 150 mini computer with a touch screen to see the productivity issue that the Microsoft Surface represents. Keyboards work, and they work better now that more people are reasonable touch typists. When you pair them with a GUI, you want the cursor to be controlled from close to the keyboard. You’re more likely to have touchpads rather than touching the screen. Tablets are still interesting as consumption devices, the question is what the market is?

    Oath will soon be rebranded as Verizon Media Group – The Verge – what is more interesting is how Verizon changes management approach (presumably after losing Tim Armstrong). It no longer feels ‘media industry’. It is interesting that Verizon has put its own name on the business. If it fails it will adversely affect the corporate brand. Oath gave them a bit of brand space. More related content here.

    Snapchat Lenses are coming to the desktop and Twitch streams | TechRadar – integration with Twitch will fuel further speculation on an imminent Amazon buy-out, even though it doesn’t make that much sense on paper. Twitch does start to look as if it has similar capabilities to Chinese live streaming social selling platforms.

  • Pegatron + more things

    Apple reportedly shifting more iPhone XR orders to Foxconn from Pegatron, says paper  – Pegatron’s production has been affected by a lower-than-expected yield rate and shortages of workers at its plants in China – the manpower issue at Pegatron is very interesting and implies a possible rift between the factories and local government. Historically local governments have gone out of their way to facilitate large Taiwanese employers China has just begun to see a decline in worker numbers overall in its population. Pegatron used to be part of ASUSTek. When that business reorganised its OEM manufacturing business became what we now know as Pegatron.

    Brands throwing cash at sponsorship with little idea of return, report finds – Mumbrella Asia – not terribly surprising

    Deepfakes web α | Generate your own Deepfakes – Japanese currency denominated service to create your own deep fakes. This service looks as if its designed for the curious, rather than virtual revenge porn creators, the accessibility of this capability brings with it a variety of issues

    Smart cities — too clever by half? | Financial Times – hell is other people’s technology. Smart cities don’t have the attendant ethical considerations because that would dull their ‘smartness’. In addition law enforcement would prefer to have maximum choices on data. It was interesting that China Mobile’s key use case for 5G was urban crime fighting in the first adverts that they ran.

    Life insurance company John Hancock wants to track your Fitbit data – Vox – very sinister. What demands will the insurance company put on the insured? How will it be using the data?

    Software disenchantment @ tonsky.me – innovation entropy

    Adobe Changes Its Marketing Cloud Trajectory With Marketo Acquisition – this going to be a very different marketing / sale model for Adobe

    Alexa, Blow My Mind | Gartner L2 – Apple’s recent iPhone and Apple Watch launch lacked buzz in comparison to previous launches.

  • Autocorrect + more things

    I Invented Autocorrect. Sorry About That; You’re Welcome | WIRED – More than 10 years after the initial release of the iPhone, the state of the art now is much as it was then. Even with recent advances in AI and machine learning, the core problem remains the same: Software doesn’t understand the nuance of human communication. – autocorrect seems to have been poisoned by the data set used in its machine learning. T9 of yesteryear provides a better autocorrect experience. There is no easy fix for smartphone autocorrect woes any time soon

    Johann Rupert: the man on a mission to save Europe’s artisanal skills | How To Spend It – Concurrent with his observations about the speed at which new fortunes are made are his fears about the extinction of the middle class. “I don’t know where AI and machines are going to end up. But if we as humanity are going to preserve jobs and culture, we need to be smart.” He recognises that his success is “based upon people with culture and skills. And when their livelihoods are affected by machines, we’ve got to fight back.”

    Statement of Principles on Access to Evidence and Encryption | Australian Government – Department of Home Affairs – no privacy, no secure crypto basically – UK, Canada, Australia, New Zealand and US are making a new push to come after cryptography in consumers hands. Interesting how little coverage that this has received until The Register pushed it

    The US-China Cold War is now playing out in Pakistan — Quartz India – Pakistan hopes that China and Saudi Arabia might offer the financial relief that would provide an alternative to the IMF and American pressure. Although this is not the kind of role that China wants, an IMF bailout would lead to a disclosure of the highly secretive terms of CPEC deals, leading to renegotiation or even cancellation and undermining Beijing’s geo-economic goals.

    Experts Call for Transparency Around Google’s Chinese-Made Security Keys – Motherboard – I was waiting for this shoe to drop. I would make more sense to do the assembly outside China with a Taiwanese supplier. This the approach that BlackBerry used to do with its devices prior to licensing its name to TCL. Apple has to do a lot of proprietary work and inspections to keep its devices secure and there is no sign that Google has done this

    Baidu launches EZDL, an AI model training platform that requires no coding experience | VentureBeat – interesting visual programming approach

    Chinese bike-share group Ofo sued for alleged $10m in unpaid bills | Financial Times – Shanghai Phoenix Bicycles, an old and venerable bicycle brand in China, has petitioned a Beijing court over an unpaid supplier contract worth Rmb68m ($9.9m) with a unit of Beijing-based Ofo, according to an exchange filing by Phoenix’s parent company late on Friday. 

    Ofo previously faced the threat of having 3m of its bicycles immobilised due to a dispute over alleged unpaid debts to a smart-lock producer, which had threatened to “freeze” the locks if it did not receive payment. Ofo said later the dispute had been resolved. 

    Peak Valley? – AVC – Fred Wilson makes the defence case for Silicon Valley….

    Watch the ‘Real’ Magic Leap Whale Take Flight in ‘Helio’ Web Experiment – Road to VR – hype versus reality

    With New London Store, Stüssy Flexes Its ‘Tribe’ | News & Analysis, News Bites | BoF – Stüssy’s brand identity is built on a “tribal ethos” that extends from its inner circle to its customers. Their stores function as community hubs where young (and not so young) shoppers gather. This fosters a strong, consistent, and authentic connection with clients. Essentially, wearing a Stüssy item allows customers to feel like they’re participating in something bigger and understand the brand’s unique appeal.. –  more related content here.

  • Uniqlo IQ + more things

    あなた専用のお買い物アシスタントが、ついに登場！UNIQLO IQ – UNIQLO ユニクロ – voice enabled digital shopping assistant Uniqlo IQ, more information here: How Uniqlo developed its ‘digital concierge’ voice service | Analysis | Campaign Asia – the initiative was developed through a collaboration between Party and Inamoto & Co. Campaign asked the people behind the project to explain how they did it. Rei Inamoto, founder of Inamoto & Co, said his company first presented the idea of an “AI-powered customer service engagement platform” two years ago. He said the main aim was to help Uniqlo manage inventory more efficiently, which is deceptively difficult in the retail business. “It’s a question of how you manage expectations and predict what kinds of products will be popular and sell more,” he said. IQ sits within Uniqlo’s mobile application and is also integrated into Google Assistant. It is connected to real-time store inventory data and uses text and voice interaction to help would-be customers find products to buy via the app or in the outlets closest to them. It is also designed to be used during the physical shopping process, and recommends new products based on individual searches, hourly product rankings, occasions and personal specifications such as daily horoscopes – Uniqlo IQ is a fascinating development that is Alexa before Alexa. Uniqlo has been a technology innovator in terms of consumer facing experiences and Uniqlo IQ builds on this work. It is a shame that Uniqlo IQ didn’t make it beyond the Japanese market though. More related content here.

    China Properties Group Limited (PDF) via Google Drive – the money quote – 10 years ago, the U.S. printed money like crazy and exported U.S. dollars all over the world. Now, the U.S. has become a global enemy, trying to bring back the exported U.S. dollars (the U.S. dollar debt of the emerging market in the first quarter was close to 3.7 trillion) and supply chains, as well as to undermine the asset markets of other countries and the global supply chain order. No wonder the U.S. has made a lot of enemies. Fortunately, Trump does not have the same wisdom as Mao Zedong in making alliance with one while fighting another. He wants to fight the world. But to defeat the U.S. hegemony is not an easy task. The history told us that those who wanted to kick out the big brother would run the risk of being wiped out. Nevertheless, Chinese are savvy and resourceful. Deng Xiaoping said, “we should grope our way across the river, going one step at a time”. Jiang Zemin said, “keep a low profile to make a big fortune”. Han Xin demonstrated his immense ability to endure humility in order to preserve his existence for future accomplishments. Such wisdoms contributed to the creation of incredible historical achievements one after the other. Today, the U.S. is pushing the trade war to the limit. Yet, it is not easy to cripple the China model, even with Trump’s wisdom. With a looming war, there are risks as well as opportunities. Therefore, the Group’s established policies will remain unchanged. While some projects are delayed pending for the government’s new plan, the Group will always ensure that Shareholders’ benefits are well taken care of.

    With Goals, FAST Beats SMART – MIT Sloan Management Review – I need to read this properly, skimmed it and thought it was worthy of a further read

    How the wheels came off Ford | Business | The Sunday Times – not so sure that Jaguar Land Rover will be as good a deal in the longer term

    Branded in the 80s | Remembering what it was like to be a kid!  – A couple of quotes from this piece that got me:

    What I’m realizing as I try and look at this trend from outside of my own nostalgia is that this is a sign of the end of the golden era for my own generation. I can’t count how many times I sat and listened to my father talk about how different the world seemed in the first 40 years of his life. How much seemed to change during the 70s and 80s that obliterated the world that he was accustomed to growing up in the 40s and 50s. Institutions that he imagined would be around forever that had disappeared almost overnight. Soda fountains, local pharmacies, 5 & Dimes, seasonal burger or fry stands, car hops, diners, drive-ins…

    Amazon is basically a virtual Toys R Us. And probably one of the biggest realizations that we as adults have to come to grips with? Kids just don’t play with toys the same way that we did 20 and 30 years ago. Video games, television and Youtube have superseded toys in a lot of households. Sure, we still buy a lot of toys for kids, but I’ve watched first-hand has nieces and nephews receive the kind of toys that I had as a kid and they just sit in their rooms collecting dust.

    PHD retains Unilever business across Greater China region | Media | Campaign Asia – great news for Phd and lost opportunity for Mindshare who cleaned up on last years global pitch

    Publicis, VCCP named winners in Cathay Pacific’s first pitch in 25 years | Advertising | Campaign Asia – big loss for McCann who were unassailable just a few years ago and major lost opportunity for WPP

    The Ecological Impact of Browser Diversity | CSS-Tricks – a little disappointed that KDE’s work that would go into Konqueror didn’t get credit as the starting point for WebKit . Otherwise a great read

    FCC to invest $1.5 billion over 10 years in expansion of rural broadband – will US carriers just trouser the cash like they did last time?

    Farmland (@farmlandfoods) • Instagram photos and videos – love the way that they put their farmers in Supreme; though the gains will be marginal at best

    Starbucks’ Frappuccino Gets a Sugar Makeover – WSJ – makes complete sense given regulatory push back on sugar (paywall)

    Philip Kotler’s influence in the Soviet Union and Russia | European Business Review | Vol 20, No 2 – pay walled but just reading the abstract about marketing coming to Russia in 1980 via a highly censored bootleg translation of Philip Kotler’s Marketing Management is nuts

    Apple buys startup focused on lenses for AR glasses | Reuters – also interesting for cameras

    Old ads come back to haunt Didi Hitch following rape-murder cases | PR | Campaign Asia – The past ads are suggestive, always showing a male driver and a female passenger and using romantic analogies between car-pooling, movie-watching or trying out clothes in private fitting rooms. “Such obvious sexual hints,” remarked one online commenter. The copywriting follows suit with the images. One ad reads [translation by Campaign]: Is it really a coincidence? Oh, we met again. It’s [the Didi system] so smart. In fact, I already knew your little secret, your car is actually not on the way. But this is such a sweet show, I want to continue acting with you. – you can see why netizens think that the ads promoted instances of rape and murder

    Unbowed by Brexit, Swiss Bank Seeks Clients in `Red Hot’ North – Bloomberg – capital flight opportunity? Footballers (and their WAGs) looking to hedge against a post-Brexit pound?

    What The Hell Was The Microsoft Network? – early online service a la CompuServe or Aol