Ged Carroll

Blog

  • Boris Johnson + more things

    The Irreparable Damage Boris Johnson Is Wreaking on Britain – Carnegie Endowment for International Peace – unlike many members of his party, UK Prime Minister Boris Johnson does not have any particular animus toward foreigners. He has betrayed pretty well everyone in his various lives as philanderer, journalist, and politician: wives, mistresses, editors, readers, party colleagues, Parliament, and the wider public. EU negotiators are merely the latest victims of his boundless treachery – wow a sick burn, but factual and truthful in their analysis of Boris Johnson

    FCB Inferno - Valspar ad
    Boris Johnson in a Valspar ad

    China pledges expanded trade with EU but stops short on market access concessions | South China Morning Post – interesting that China is intransigent on so many fronts. More on China here.

    Pooj Morjaria, founder, Did They Help? – Wunderman Thompson Intelligence – A growing pattern of morally driven consumption has emerged over the past few years, from ethical fashion edits to anti-excess beauty to carbon credit spending to cruelty-free travel. But what was once pioneered by a niche group of true believers is ballooning into a base rate, fundamental expectation of brands. Morally and ethically sound practices are increasingly considered table stakes for brands—and are an important factor in consumers’ path to purchase. The difficulty, according to Pooj Morjaria, was tracking and cataloguing brand behavior. Which is why he created Did They Help?, an independent watchdog website that keeps a running record of brands’ good and bad deeds

    Science-backed brands – Wunderman Thompson Intelligence – A heightened focus on health is reshuffling the hierarchy of consumer priorities. In the wake of a global pandemic, consumers are putting more stock in medically and scientifically endorsed offerings. 89% of Americans put their trust in medical scientists, and those reporting a great deal of confidence in medical scientists has gone up from 35% before the outbreak to 43% in April, according to findings from Pew Research Center. Now, brands are harnessing that trust by enlisting medical professionals and spotlighting scientific credentials

    Beats by Dr. Dre Sets Its First-Ever Campaign on TikTok – I like when campaigns actually inspire creative action. For this challenge, people need a bit more creative than just replicating a dance. I really liked the emphasis on color, which works well on TikTok as a full-screen, immersive experience. You couldn’t really replicate this on other platforms. What we’re starting to see on TikTok is this mass participation in creativity. The concept of UGC isn’t new, but TikTok has made UGC so much more powerful. – Good TikTok Creative newsletter on the campaign

    Language Log » “Mulan” critique – academics on the issues with Disney’s life action version of Mulan

    China’s top 100 brands: National pride affects rankings | Marketing | Campaign Asia – With some world markets souring on particular Chinese brands, people in China rally round homegrown heroes. – the move towards rallying around the flag started before world markets went off some Chinese brands. The current environment has only accelerated this process somewhat

    Ex-Google boss Eric Schmidt: US ‘dropped the ball’ on innovation – BBC News – In the battle for tech supremacy between the US and China, America has “dropped the ball” in funding for basic research, according to former Google chief executive Eric Schmidt. And that’s one of the key reasons why China has been able to catch up. Dr Schmidt, who is currently the Chair of the US Department of Defense’s innovation board, said he thinks the US is still ahead of China in tech innovation, for now. – The irony is that at Google Schmidt & co. pretended that this was precisely what they were doing

    U.S. Google Antitrust Case Set to Expand With GOP States Joining – Bloomberg – Democrats want to more time for a broader probe. Areas focused on include Google search, advertising and Android. Of course, all of this would go away with Kamala Harris as vice president in a Biden administration.

    China Defense Blog: China Army “hot chow” drone delivery service  – what looks like larger DJI drones pressed into providing hot cooked food to Chinese soldiers in the field

  • Gaming the charts

    Gaming the charts has been going on for decades. Economist Tyler Cowen documented how prosecutions in the US for what was called payola started in the 1950s in his book: In Praise of Commercial Culture. Prior to this the process for ranking and gaming the charts was opaque at best. It destroyed the career of radio DJ Alan Freed, who helped pioneer the rock and roll sound. American Bandstand presenter Dick Clark almost had a similar fate. Clark sold a stake in a record company and turned snitch for the authorities.

    Over time labels relied on legal promotional means to radio stations. Here’s what KLF’s The Manual had to say about them circa 1988:

    Your plugger. The man responsible for getting the nation to hear your record. From now on in this man will undoubtedly be the most important person in the jigsaw. Without his faith, vision and understanding of the fastest lane in this particular rat race, you will be nowhere.

    So go with the plugger that’s got the faith, vision and understanding – indefinable qualities – but you will know within five minutes of meeting them if they have it. Top grade bull is something else they should have.

    The plugger will try and explain what his job is. Each of them view their role differently but all must be able to deliver the following:

    1. Concrete advice on what has to be brought out on your record for him to be able to do his job.

    2. Appointments with Radio One producers where he is able to get them to listen to your record under the most favourable light.

    3. Advice and help in putting together a video that will be acceptable for children’s television and a lead on some of the hungry young video makers who are out there.

    Money and pluggers. They will want a lot and when your record starts happening pluggers will want more. Scott [The KLF’s plugger] wanted a thousand pounds to start working the record and then all sorts of bonuses related to our record reaching certain positions on the charts. We had to pay him five grand altogether once it had made Number One. He had a lot of costs and his team worked flat out for it, but we had to give him the first thousand the day of release. We had a couple of months to pay the other four. Anybody who can do it much cheaper won’t be much good.

    The KLF – The Manual – How to Have a Number One Hit the Easy Way

    Plugging services also worked with club DJs to get their artists in club play charts. When I used to send returns to these charts I used to receive ‘promotional copy’ records from promo agencies. Some of them were good, some indescribably bad. One of the agencies I used to get material from was IRP; my contact there Lohan Presencer went on to become executive chairman of the Ministry of Sound Group.

    With the rise of hallyu and online voting you saw early breakout artists like the Wonder Girls galvanise fans and home and abroad to get them on to the likes of Disney Radio in the US and assist in gaming the charts.

    Miles Guo
    Miles Guo cover art – which makes the thing even slightly more surreal.

    Now it seems political activism has merged with the art of plugging. Miles Guo, a critic of the Chinese government based in New York has provided the vocals and money behind ‘Take Down the CCP‘. It feels like the Team America soundtrack, but without the irony.

    It went to number one on the iTunes download chart in three countries on the one day America, Canada and Australia (you need to make an allowance for the international date line, so Australia appears on September 11th, rather than 10th). It has all the hallmarks of a coordinated promotion. The reduced prominence of downloads versus streams obviously paid a part in their chart choice. Promotions of streams are structurally very different, with playlists along genres being much more important; so for Guo it would be much harder in terms of gaming the charts. Gaming the charts for streaming does happen; but with more conventional agendas. More music related posts here.

  • Chinese State Security + more things

    When Chinese State Security police knocked on ABC journalist Bill Birtles’ door, he realised he was no longer safe in China – ABC News – interesting how business and finance reporting has been hard for the past few years. Which is one of the reasons why scandals like Luckin Coffee happen. Chinese state security is incompatible with the kind of transparency needed for good business reporting. More on Luckin Coffee here.

    Mulan’s official Chinese poster advances a nationalist agenda — Quartz – tweaked its posters, fascinating run through he symbolism

    Minitel: The Online World France Built Before the Web – IEEE Spectrum – For a generation of French citizens, Minitel wasn’t about hardware, switches, or software. It was about the people they chatted with, the services they used, the games they played, and the advertisements for these services they saw in newspapers and on billboards. Many of the services that we associate with the Web had predecessors in Minitel. Before there was Peapod, there was 3615 TMK (Tele-Market), a service that enabled Parisians to order groceries for same-day delivery. Before there was Cortana or Siri, there were Claire and Sophie, services that provided personalized information using natural-language interfaces. Before there was Ticketmaster, there was Billetel. And before there was telebanking, there was Minitel banking

    Brand Equity May Be Auto Industry’s Biggest AI Risk | CLS Strategies – The AI Risk Index reflects a substantial gap between what is intended and what is perceived by critical stakeholders. The results are stark—especially in the context of substantial investment and many more years of public scrutiny as AI is improved—and reveal a growing crisis of trust. Though an average of 62% of Americans are familiar with companies in the transportation industry, only 35% have a positive opinion of them (compared to 43% for non-automotive manufacturing and 41% for retail companies) and only 37% trust them (compared to 44% for manufacturing and retail companies). Even more concerning is that the transportation companies most heavily involved in AI technology drive this sense of distrust, more so than traditional carmakers. That may explain why only three out of eight transportation companies analyzed during the third quarter of 2018 mentioned advancements in AI at all—indicating that auto companies are either communicating poorly or not communicating at all.

    Amazon’s profits, AWS and advertising — Benedict Evans – interesting analysis of where Amazon makes it’s money

    Strategic Management: Evaluation and Execution – Table of Contents – great book available in the creative commons

    BlackBerry Is Planning a Comeback. For Some, It Never Left | WIRED – a bit like me and Nokia feature phones LOL. On a more serious note you see this kind of loyalty on lots of diminished, but distinctive brands. SAAB would be the classic poster child

    2007 forever – The Magic iPod – resurrecting AplusD type mashup culture

    Facebook May Be Ordered to Change Data Practices in Europe | New York Times – Facebook is facing the prospect of not being able to move data about its European users to the United States, after European regulators raised concerns that such transfers do not adequately protect the information from American government surveillance. – this comes under the Irish data commissioner. More here – Facebook Fights Irish Privacy Watchdog’s Data-Transfer Curbs – Bloomberg 

    Human values: understanding psychological needs in a digital age – BBC R&D – really interesting work done by BBC Research and Development that could be applied to site and app design

    Douyin, China’s TikTok, permanently bans live-streamer who verbally harassed young women on the streets | South China Morning Post 

  • Orchestrated media

    I decided to revisit the idea of orchestrated media recently. I had been working on the SEO of a post from 2011. This post linked out to an article by BBC research and development on orchestrated media.

    Picture of a test card from CCTV in Beijing
    Test card from Chinese public broadcaster CCTV.

    The BBC where aware that media consumption had become more complicated. Attention whilst watching the TV at one time competed with the occasional trip to the kettle; or flicking through a newspaper that was to hand but otherwise undivided. What became the TV changed with the advent of content distributed over internet connections to the web and mobile devices. But it wasn’t only about the proliferations of screens, but also how it interplayed with other media.

    It doesn’t necessarily imply simultaneous consumption of content via these different media forms. Nor does it imply the consumed content is related across the screens (e.g. an audience member may be using Facebook or Twitter for a completely unrelated purpose, while paying less attention to the TV show).


    Thinking in those terms is perhaps unnecessarily limiting in scope and misses the broader picture around the opportunities of social media, creating more seamless media experiences, and how these flow from home environment to beyond.

    Jerry Kramskoy on the BBC R&D blog on ‘orchestrated media‘

    This gives marketers a number of interesting things to think about. When is TV not TV. Think about live event programmes like The Apprentice or Britain’s Got Talent where social acts a ‘giant sofa’ as viewers share their opinions on what they see on screen. Twitter has tried to tap into this link between TV and discussion in its marketing efforts.

    As broadcasters, the BBC started to think of the potential in a two-way conversation that was far more democratic than SMS polling, email or letter bags and phone-ins.

    Orchestrated Media (OM)to refer to this experience of interaction, synchronisation, and collaboration of programme and companion content across devices. OM creates a new form of audience engagement with the broadcaster. Let’s start with some high level goals

    • Enable interactivity around the content (voting, games) and synchronisation thereof, based on time and/or events (such as a producer-console triggered “button push”)
    • Enable richer exploration of programme
    • Enable social network interactions through sync-related information and content identifiers for replay purposes
    • Migrate content between the TV and mobile devices (such as a load-and-go service that runs overnight to load the mobile with video corresponding to the unwatched portion of a program, or a resume-for-home service that picks up viewing on the TV from where it left off on mobile)

    Some of the necessary components in reaching these goals include
    • Visual feedback of shared interactions on TV screen
    • Private interactions on mobile screens
    • Support for not only live experience but also time-shifted and on-demand and pay-per-view ones
    • A back-channel to broadcaster for interactions, behaviour etc
    • Audio for different languages, directors commentary, clean audio etc, selectable per individual, synchronised to the programme
    • Accessibility for all above
    • Application life-cycle and runtime management

    Orchestrated Media – beyond second and third screen (II)

    This seems to be aimed to provide a seamless anytime, everywhere experience. Think of the way services work in the background as part of Apple’s ‘Continuity’ service layer. As marketers, if we’re thinking about an orchestrated media landscape, how do we hand off between channels and provide prospective customers a similar kind of seamless experience. How do we manage long term and short term attribution and feed these insights into proportion of media spend?

  • Things that caught my eye this week

    The Lebanese armed forces were celebrating their 75th birthday and wanted to celebrate the contribution that they make to society. So they worked with a marketing agency to come up with PEACECAMO. PEACECAMO is based on photographs taken of different humanitarian incidents over the years that were then rendered into camouflage. These uniforms will be worn when concealment isn’t necessary. For instance parades or humanitarian work. Its a lovely idea, unfortunately this happened before the Beruit port explosion, which has fractured the government from the Lebanese people. More information here. More design related posts here.

    https://youtu.be/m2IGeqRFj1Q
    PEACECAMO video

    Marketing Week columnist and academic Mark Ritson at the Amplify marketing festival. In this presentation Ritson talks about balancing short term and long term needs in marketing. If that sounds familiar, well that’s because Ritson was inspired by this article by Tom Roach here.

    Larry Shiller’s car collection and garage is a site to behold in terms of its scale. Although I wouldn’t be choosing any of these cars for myself I like the way he collects based on a narrow time period of design. You can see the jet age aesthetic coming through in the fins and tail lights.

    I like the way he is pretty much self-sufficient from a parts perspective. With enough time, he can handle most of the repairs himself. This wouldn’t be possible now with the rapid evolution in technology. It was simpler times; chip design and software are essential to most modern cars.

    Photographer Trey Ratcliff has been putting out these videos that would be beloved of VJs playing a rave in the early 1990s. Pull out your old Goa trance CDs and watch with this playlist for full effect.

    If Trey Ratcliff’s videos weren’t trippy enough for you maybe refractive glasses are what you need? Refractive glasses turn each firework into an explosion of hearts