Blog

  • HBN & other things from last week

    Human by Nature or HBN are a relatively new streetwear brand. This HBN football shirt caught my eye; a logo that skirts perilously close to the wrath of New Balance. And the HBN geometric pattern looks like a blown up version of the adidas ‘leaf design’ 1990-92 Manchester United away shirt, but at the same scale as the ‘vee’ motif on the 1991-1993 Arsenal away shirt.

    human by nature

    In order to get into the Christmas season I have been listening to this Amerigo Gazaway seasonal mixtape

    I also love listening to this seasonal mix that used to be played in the much missed Hideout boutique throughout the holiday season

    I can recommend Lo and Behold: Reveries Of A Connected World by Werner Herzog who gives an iconoclastic history of the internet and where it is taking us. It is currently available on Netflix.

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    I am currently working my way through a few different books, including Steve Coll’s forthcoming book Directorate S. Coll is a former journalist and academic. He is has written a number of non-fiction books on central Asia and companies such as Exxon. His research is exhaustive which is why my galley copy is a bit of a door stop. More later on my thoughts.

    Directorate S
  • 200 billion dollars & other news

    200 billion dollar markets

    Upgrade to 5G Costs 200 Billion Dollars a Year, May Not Be Worth It | Advertising Age – this will be interesting. 3G mobile networks were in a similar position at launch. I remember going to a Cap Gemini conference at the time, where research from European mobile operator c-suite opinions was presented. TL;DR no one knew how it was going to make money. Some like Three had ideas of making money on short form media like sports highlights.  Three didn’t manage to build a business selling football clips. None of the current ideas look worth $200 billion a year. Not even at the inflated values that we currently have, nothing close to 200 billion dollar markets. More related content here.

    Culture

    Outlaw Appeal: The Yakuza in Film and Print | Nippon – nice analysis of the Yakuza in popular culture

    Design

    Why Is There No Freighter Equivalent of the Airbus A380? – this is explains why Airbus made non-cargo optimised design decisions (like a cockpit on the lower flight deck so you can’t fit a cargo door in the nose). I would be very surprised if Airbus doesn’t make the same mistakes in the future. 

    Ethics

    Jaron Lanier interview on Silicon Valley culture, #MeToo backlash, AI, and the future – Business Insider

    FMCG

    Family Greatly | Kraft Brand – YouTube – classic planner driven creative targeting important family moments. Textbook FMCG advertising

    Japan

    No news, just snooze: Japan’s paper deliverers enjoy press holiday | World news | The Guardian – I love that Japan still values print

    Luxury

    Hiroshi Fujiwara Explains Why Fragment Sneakers Are So Hard to Get | GQ  – There’s many shoes out there. I want everyone to have it who wants to have it. But it’s hard because so many people buy them just to make money. And I don’t like that. And sometimes it’s good to work hard to get a sneaker, because otherwise you won’t buy it – Fujiwara-san on point as ever

    Security

    China unveils satellite network plan for round-the-clock lock on South China Sea | South China Morning Post

    Chinese woman offered refund after facial recognition allows colleague to unlock iPhone X | South China Morning Postwhen you have a huge population like China even small odds become significant – I do have a nagging doubt about if the story is true though

    Technology

    Telling AI to not replicate itself is like telling teenagers to just not have sex | Quartz – runaway singularity?

    Wireless

    FT Opening Quote – Dixons Carphone profits fall 60% – UK consumer upgrade cycle stretched. More people going for SIM only deals and upgrades are pretty meh (paywall)

  • China marketing agency landscape

    China marketing agency changes

    Chinese poster

    Over the past two decades the China marketing agency landscape had got used to go-go growth, just by showing up. The Xi-era of China has seen the end of the go-go years in economic growth in China.  This economic maturation was one of the factors picked up on Arun Sudhaman’s analysis of Chinese marketing agency landscape changes, with a particular focus on PR services.

    Arun also noted dirvergence in fortune of domestic and multi-national firms.

    Here are some of my thoughts on China marketing agency landscape changes.

    Digital disruption affecting China marketing agency landscape

    Multi-national PR agencies often led with corporate communications and public affairs expertise. This meant that their businesses were led by leaders who paid lip-service to digital at best. My experience trying to sell digital internally was one of the most painful processes that I have ever done. It was one of almost insurmountable cultural differences: not Irish-Chinese, but analogue-digital.

    To be fair many corporate and public affairs specialists in London are still trying to get to grip with what digital means. They know it’s important, but they don’t have a clue how it all comes together.

    That mean’t that they didn’t really get social media beyond being a publishing platform. Chinese KOL (key opinion leader) work whilst effective, is paid media. PR agencies generally don’t have the depth of tools and analytics to provide comprehensive planning and execution for KOL projects. It is hard to get management teams to invest adequately in tools and talent.

    Change in legal and regulatory environment

    Premier Xi has changed the landscape for public affairs practitioners. The government is less flexible, it feels that it no longer needs to be. China is on the ascendence in the face of western existential crises and America in rapid retreat from the world stage. Hence, new laws that discriminate against foreign technology companies as part of its wider approach to cyber sovereignty.  Public affairs still has a place in terms of research to provide understanding, but their foreign multinationals won’t like what the results will likely tell them.

    Digital media landscape

    Digital has hit the industry hard. It moved at an accelerated pace compared to other industries. Unlike the west were television isn’t in decline but has stopped growing, Chinese TV isn’t undergoing the golden age that we are seeing in the west. The government has made it less entertaining – which has only helped the acceleration of digital marketing channels in China. Government control of television content has meant less reality shows or remakes of Korean drama stories and more content extolling Chinese Communist Party values. Worthy content, but not particularly engaging.

    May online marketing

    Disintermediation and displacement

    In China, the major digital platform companies try and go direct to clients for social media advertising cutting out the media buying agencies. This gives media and digital agencies extra incentive to go and grab the paid engagements of key opinion leaders. These are often performance-related deals with directly attributable online sales or online-to-offline voucher redemption. Digital and media agencies are better equipped to handle influencer relations than their public relations peers. It is less about influence and more about performance.

    Changes in the client boardroom

    Multinational PR agencies also have problems with their established client base of international brands. Under Premier Xi we have seen a more confident China. This confidence is manifested in Chinese board rooms. The way strategy and goal-setting works in Chinese companies illuminates this difference:

    • Big board meeting where outrageous unrealistic targets are set by the Chairman
    • Planning department turns the ridiculous goals into plans
    • Management goes to arrange funding

    The business then goes to staff up and do whatever is needed. They will build massive conglomerates – what is known as building the eco-system – something that is frowned up in the West as being bad for shareholder value

    Chinese entrepreneurs care about market share more than profitability. And sometimes they fail spectacularly like LeEco or Evergrande, collapsing under the weight of their own debt.

    A lot of it reads like bubble-era corporate Japan. While it seems insane to outsiders, corporate China is much more closely knitted into the government than the keiretsus ever were. Corporate China may go pop in the future, but it won’t happen at the moment.

    Multinational clients struggling

    By comparison, multinationals are worried about activist shareholders and meeting their quarterly numbers can’t be as aggressive in comparison to their Chinese peers. This type of aggressive pursuit of growth would also be an anathema to the likes of WPP, Omnicom, Publicis and IPG who suffer from a similar risk of activist shareholder shenanigans as their multinational clients.

    Which is why Chinese brands have been blowing up across sectors. 91 percent of smartphones now sold in China are from domestic brands. Apple has somewhere around 7 per cent share. Foreign FMCG brands are being slaughtered, even Amazon has only a few percentage points of market share.

    Quite simply, multinational PR firms have generally bet on the wrong horse. China is the one market were American scale and capital actually diminishes in impact over time as the Chinese domestic market picks up. Multinationals in strategic business areas were always going to lose over time.

    Knowledge and business transfer

    Where Chinese brands have wanted to expand globally, they have taken on foreign PR agencies. Part of this process was knowledge transfer. If one looked at an organisation like Huawei, you can see how they have learned and built internal capability with Chinese characteristics in their corporate communications function over time. It would be a similar process in other companies.

    Even foreign luxury brands have struggled to be as agile as their Chinese customers. Between the crackdown on corruption and the rapid development of experienced luxury consumption – the only constant in the luxury market has been change. It is only a matter of time before China has its own answer to Michael Kors or Christian Dior. Western luxury brand problems will affect the agencies that work with them with massive fluctuation in marketing budgets.

    A second transfer of capability from foreign to domestic is the move of multinational agency talent into local agencies. You combine that Chinese entrepreneurship and foreign agencies look vulnerable. Clauses that have kept western agency staff in check from plundering clients and talent don’t hold up as well in China.

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  • Most popular blog posts of 2017

    How did I go to define the most popular blog posts of 2017. I looked at my most trafficked articles from January to June 2017 here.

    What did June to December look like?

    # Title Notes
    1 Is your PR plan good enough? A series of six posts and a work book on developing and assessing how thorough a communications plan is
    2 Thinking about Marcel Reflections on the challenges and opportunities posed by Publicis Groupe’s bid to build machine learning into the core of the business
    3 My decade of the iPhone Reflecting on the impact that the iPhone had on my smartphone usage. Probably not as much as you would have thought
    4 Out and about: Blade Runner 20149 Review of Gosling and Ford’s reboot of the Blade Runner story 30 years after the original
    5 That Trivago poster The meme created by blanket out of home advertising throughout London in September
    6 The Bell Pottinger Post I was a bit surprised to see Bell Pottinger go into administration after I wrote this post. Even the London finances were bearing up, the key challenge seems to have been NO interested from any agency approached in acquiring the London office.
    7 Living with the Apple Watch A reflection live with the Apple Watch 2. My first Apple Watch went on eBay within 48 hours of its arrival and my initial trials with it. How will the Mk II version cope?
    8 Can too much design thinking be a bad thing? There is a lot of mediocre thinking shrouded in design methodologies out there. But this post wasn’t about that. Instead I wanted to consider the process itself. Was there be constraints on the process itself?
    9 Technology is way ahead of interface designs Good user experience, ergonomics and the latest technology don’t necessarily go hand-in-hand
    10 Three takeaways from Cannes and Vidcon Blind trust in influencers as a marketing tool. The unhealthy state of the online advertising eco-system and transfer of value from agencies and media to two platforms

    What did the most popular blog posts  of 2017 look like overall?

    # Title Notes
    1 Living with the Casio GWF -D1000 Frogman watch Casio took their Frogman watch and improved it even further. Some of the technology is interesting mainly because they’ve managed to run it all off a diminutive solar panel. The bigger changes for me was moving world time from the ‘home screen’ and reengineering how the strap is fastened to the case in a much more robust manner
    2 Louis Vuitton, Supreme and the tangled relationship between streetwear and luxury brands Louis Vuitton has been dragged into the 21st century by its creative director. A collaboration with Supreme seems logical in retrospect for so many reasons
    3 Is your PR plan good enough? A series of six posts and a work book on developing and assessing how thorough a communications plan is
    4 Thinking about Marcel Reflections on the challenges and opportunities posed by Publicis Groupe’s bid to build machine learning into the core of the business
    5 Richard Edelman is wrong, PR isn’t at a crossroads… Richard Edelman commented on the trend for large marketing groups to consolidate PR agencies and integrate PR offerings into a larger marketing services stack. This mirrors changes that Edelman’s own company has gone through as multiple disciplines close in on a marketing singularity
    6 It’s time that we talk about micro-influencers Looking past the hype of micro-influencers to work out how it fits with brand planning scenarios
    7 Oprah Time: Blood and Faith – the purging of muslim Spain (1492 – 1614) by Matthew Carr I picked this book up on a trip to Madrid. Carr’s books looked at Spain’s history with the muslim world in an unsympathetic light. The issues of conservative populism and racism also feel very contemporary given political sentiment across Europe
    8 Magic Lantern Festival, Chiswick House Gardens Chiswick hosted a lunar new year oriented lantern festival similar to what you’d seen in Hong Kong and across China
    9 Have we reached peak streetwear? A follow-on post from my jog down memory lane about luxury and streetwear. I started thinking about it in terms of a market in its own right
    10 My decade of the iPhone Reflecting on the impact that the iPhone had on my smartphone usage. Probably not as much as you would have thought

    There is it is; the most popular blog posts of 2017.

  • Block sales on Amazon & other news

    Block sale of luxury goods on Amazon

    Luxury Brands Win Right to Block Sales of Goods on Amazon in Europe – WSJ – in its findings giving the right to block sales on Amazon, the European Court of Justice takes an expansive view of luxury brands  “The quality of luxury goods is not simply the result of their material characteristics, but also of the allure and prestigious image which bestows on them an aura of luxury,” the ECJ said. “That aura is an essential aspect of those goods in that it thus enables consumers to distinguish them from other similar goods.” – essentially luxury brands are experiential as much as they are selling products. That’s one of the key points to block sales and prevent Amazon getting into luxury 

    Media

    Ad Holding Companies to Rapidly Increase Spending With Amazon – WSJ – likely to hurt Google’s product search business hardest rather than Facebook and Istagram’s direct to consumer business.

    2017 was the year digital ad spending finally beat TV – Recode – its about growth of digital rather than death of TV as a medium for advertisers

    Paywall Will Be Wired’s ‘Hedge Against the Future’ – WSJ – I’ve been a Wired subscriber for a long time, not sure how well this move is going to do (paywall)

    Retailing

    Pitney Bowes Parcel Shipping Index Reveals 48 Percent Growth in Parcel Volume since 2014 | Business Wire – the growth in parcel volume is an indicator of increasing online retail sales.

    Technology

    China hopes cold war nuclear energy tech will power warships, drones | South China Morning Post – I’d much prefer a Thorium powered DeLorean to a lithium powered Tesla

    Don’t Buy Anyone an Echo | Gizmodo – interesting to see this sentiment from a gadget blog. Admittedly there is a lot to be concerned about

    OptionPlan | Index Ventures – interesting data across startups in the US and EU