Ged Carroll

Category: howto | 怎麼做 | 방법 | 実行する方法

  • July 2024 newsletter

    July 2024 newsletter introduction Welcome to my July 2024 newsletter, this newsletter which marks my 12th issue. I hope the wettest part of the summer is behind me. This time last year, I didn’t set out to get to 12 issues. I thought I would try three and see where I got to. You’d think…

  • Zynternet + more things

    Zynternet is a portmanteau made up of Zyn and internet. If you’re reading this internet is self-explanatory, the Zyn in question is tabacco-free Skoal bandit type nicotine pouches. Zyn comes in a tin and has various flavours. According to journalist Max Read, the Zynternet is a kind of 90s to early 2000s sports obsessed ‘lad’…

  • May 2024 newsletter – no. 10

    May 2024 newsletter introduction Welcome to my May 2024 newsletter, I hope that you’re looking forward to the spring bank holiday, unfortunately if like me you’re in the UK – then that was the last public holiday before the end of August. This newsletter which marks my 10th issue. I wasn’t certain that I would…

  • April 2024 newsletter – no. 9

    April 2024 newsletter introduction Welcome to my April 2024 newsletter which marks my 9th issue. We managed to make it through the winter and the clocks moved forward allowing for lighter evenings in the northern hemisphere. The number nine is full of symbolism in a good way. In Chinese culture it sounds similar to long-lasting.…

  • Razors for strategists

    What are razors? Razors are one of a series of tools that I use for problem solving. They sit alongside the idea of ‘chunking’ that is breaking a problem down into more manageable and solvable constituent parts. Razors aid in decision-making and analysis. Razors are rules that guide your way through a problem, or ‘cut’…

  • January 2024 newsletter – this makes a half dozen

    January 2024 newsletter introduction Welcome to my January 2024 newsletter which marks my 6th issue – bringing us to a half dozen issues in total. Here’s a quick video introduction that I recorded with HeyGen. Dozen as a word in the English language comes from the french douzaine – meaning an assembly of 12 things…

  • December 2023 newsletter

    December 2023 newsletter introduction I put the December 2023 newsletter together early because I know how December goes. It used to be that Christmas parties and a gradual disappearance of clients and colleagues meant that the month effectively ended on December 15. In recent years all that went out the window. Clients called pitches for…

  • November 2023 newsletter – fourth time unlucky?

    November 2023 newsletter introduction You’re still reading? Great! Welcome to my November 2023 newsletter which marks my 4th issue. I am not excessively superstitious – but living in Hong Kong rubbed off a bit on me. I developed a love of milk tea, found the ‘hit women’ cathartic and am still leery of the number…

  • CX research + more things

    CX research IPSOS conducts CX research on an annual basis. They surveyed 1,000 CX (customer experience) specialists around the world about the current state of CX in their businesses. The IPSOS CX research painted a complex picture of organisations. Key take outs of the CX research: At the present time the majority of CX leaders…