Category: marketing | 營銷 | 마케팅 | マーケティング

According to the AMA – Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. This has contained a wide range of content as a section over the years including

  • Super Bowl advertising
  • Spanx
  • Content marketing
  • Fake product reviews on Amazon
  • Fear of finding out
  • Genesis the Korean luxury car brand
  • Guo chao – Chinese national pride
  • Harmony Korine’s creative work for 7-Eleven
  • Advertising legend Bill Bernbach
  • Japanese consumer insights
  • Chinese New Year adverts from China, Hong Kong, Malaysia and Singapore
  • Doughnutism
  • Consumer Electronics Show (CES)
  • Influencer promotions
  • A media diary
  • Luxe streetwear
  • Consumerology by marketing behaviour expert Phil Graves
  • Payola
  • Dettol’s back to work advertising campaign
  • Eat Your Greens edited by Wiemer Snijders
  • Dove #washtocare advertising campaign
  • The fallacy of generations such as gen-z
  • Cultural marketing with Stüssy
  • How Brands Grow Part 2 by Jenni Romaniuk and Byron Sharp
  • Facebook’s misleading ad metrics
  • The role of salience in advertising
  • SAS – What is truly Scandinavian? advertising campaign
  • Brand winter
  • Treasure hunt as defined by NPD is the process of consumers bargain hunting
  • Lovemarks
  • How Louis Vuitton has re-engineered its business to handle the modern luxury consumer’s needs and tastes
  • Korean TV shopping celebrity Choi Hyun woo
  • qCPM
  • Planning and communications
  • The Jeremy Renner store
  • Cashierless stores
  • BMW NEXTGen
  • Creativity in data event that I spoke at
  • Beauty marketing trends
  • Kraft Mothers Day marketing
  • RESIST – counter disinformation tool
  • Facebook pivots to WeChat’s business model
  • Smartphone launches
  • New Zealand + more news

    New Zealand

    An end to cigarettes? New Zealand aims to create smoke-free generation | New Zealand | The Guardian  – banning tobacco sales to people born after 2004, will drive illegal sales. New Zealand could quite easily have a prohibition type situation on his hands with rampant tobacco smuggling and organised crime. New Zealand has been a leader in tobacco legislation but replication of this in other countries could be challenged in courts on grounds of discrimination 

    Business

    The vanishing billionaire: how Jack Ma fell foul of Xi Jinping | Financial Times – the Yahoo! and Softbank Alipay ownership piece should be read by anyone looking to invest in Chinese stocks. Bilking the western investors was seen as a mark of loyalty by the Chinese government

    China

    Invisible China: How the Urban-Rural Divide Threatens China’s Rise – ChinaTalkXi Jinping just like two days ago was bragging about all these gangs that he’s been able to crack down on it. But the fact that he’s able to say he cracked down on [3,600 “mafia like groups] means that there were a whole lot more than [3,600 ganges- to crack down on in the first place. In the past few years, a few of the potential faults that you write about if China isn’t able to increase its workforce and find decent jobs for the common folk who haven’t made it to the cities yet is crime and social unrest. What are your thoughts about criminal enterprise in China and how it feeds into the themes that you talk about in your book? In the 1980s in Mexico, there was no crime. It wasn’t the Mexico that we know today. The Mexican government talked about what a safe place it was as they were growing very fast. Of course, everybody had a job. Everybody was employed. And that’s China today. China’s not a dangerous place, but Mexico wasn’t a dangerous place in the 1980s. What happened in Mexico, of course, is China happened, right? Wages in Mexico went up, as everybody got employed and the factories in Mexico decided to move. The maquiladoras moved to China. They moved back to the United States. They moved to elsewhere in the world and suddenly, within a couple years, 10 million people lost their jobs and that was 20% of the Mexican labor force – such a great interview

    Consumer behaviour

    Covid-19 and the rise in news misinformation – Press Gazette – “Our analysis of traffic to the top 100 global English-language news sites reveals that while news consumption soared overall in 2020, untrustworthy news sites saw bigger surges in readership” – Hat tip to Alan Morrison

    Finance

    How Dublin quietly became dumping ground for some of Europe’s riskiest corporate loans | Irish Times – shadow banking special purpose vehicles moved from Holland to Ireland

    Ideas

    Books that suck you in and books that spin you out – Austin Kleon 

    Systems Thinking in Seven (7) Images 

    Luxury

    Louis Vuitton joins China’s JD.com amid online luxury battle | Vogue Business – interesting move, is Tmall losing its grip?

    How Arnette Is Leading the Movement to Bio-Friendly Eyewear – bioplastics

    Gucci “Aria” Show Reveals Co-branded Balenciaga Pieces – SLN Official – this all looks like the the kind of shanzhai items I would have seen back when I first visited Shenzhen 15 years ago

    Marketing

    Browse our library of ebooks, webinars and videos – handy collection of resources by Meltwater

    Retailing

    What brands should know about Zhihu | Vogue BusinessInitially invite-only, Zhihu has grown into an online content community of 75.7 million average monthly active users, who ask and answer questions and have access to in-depth articles, columns, videos and live-streaming sessions, often produced by the platform’s 43.1 million content creators… It makes most of its revenues through online advertising, but also offers a membership programme and online education to users, as well as content-commerce solutions to brands

    How the pandemic helped Walmart battle Amazon Marketplace for sellers | Reuters 

    The a16z Marketplace 100: 2021 

    Security

    Future Trends: Far-Right Terrorism in the UK – A Major Threat? | Global Risk Insightsthere are also reasons to think that far-right terrorism may not develop into the major threat. Large ideological schisms exist within the far-right milieu (such as disagreements over anti-Semitism, capitalism, and violent vs democratic action) that keep far-right activity fractured. Far-right groups also tend to disintegrate due to infighting at a higher rate than Islamist groups do. Additionally, law enforcement may find far-right groups easier to infiltrate and monitor, as there would not be any linguistic or cultural barriers to surmount

    The $1 billion Russian cyber company that the US says hacks for Moscow | MIT Technology ReviewOne area that’s stood out is the firm’s work on SS7, a technology that’s critical to global telephone networks. In a public demonstration for Forbes, Positive showed how it can bypass encryption by exploiting weaknesses in SS7. Privately, the US has concluded that Positive did not just discover and publicize flaws in the system, but also developed offensive hacking capabilities to exploit security holes that were then used by Russian intelligence in cyber campaigns. 

    Much of what Positive does for the Russian government’s hacking operations is similar to what American security contractors do for United States agencies. But there are major differences. One former American intelligence official, who requested anonymity because they are not authorized to discuss classified material, described the relationship between companies like Positive and their Russian intelligence counterparts as “complex” and even “abusive.” The pay is relatively low, the demands are one-sided, the power dynamic is skewed, and the implicit threat for non-cooperation can loom large

    US Senator Who Served as Ambassador to Japan Lauds Closer Ties but Issues Warning | Voice of America – EnglishAmerican concern about technology transfers extends beyond its relationship with Japan. “When the U.S. shares its cutting-edge technology with allies, it runs the risk that some of what is shared ends up in the hands of adversaries,” she said. For his part, Hagerty says that compared with four years ago, when he first took up the post as U.S. ambassador to Japan, the strategic challenge facing America “continues to get more serious, particularly with respect to China.”

    Technology

    Designed by Apple in California, Not Assembled in China | Above Avalon – Apple’s brand is less dependent on where its assembled

    Logic Chip Teardown From Early 1990s IBM ES/9000 Mainframe | HackadayThe 1980s and early 1990s were a bit of an odd time for semiconductor technology, with the various transistor technologies that had been used over the decades slowly making way for CMOS technology. The 1991-vintage IBM ES/9000 mainframe was one of the last systems to be built around bipolar transistor technology, with [Ken Shirriff] tearing into one of the processor modules (TCM) that made up one of these mainframes – I remember when I was at college that bipolar / CMOS hybrid chips were touted to provide a radically faster computer chip

    2102.12627] How to represent part-whole hierarchies in a neural networkThis paper does not describe a working system. Instead, it presents a single idea about representation which allows advances made by several different groups to be combined into an imaginary system called GLOM. The advances include transformers, neural fields, contrastive representation learning, distillation and capsules. GLOM answers the question: How can a neural network with a fixed architecture parse an image into a part-whole hierarchy which has a different structure for each image? The idea is simply to use islands of identical vectors to represent the nodes in the parse tree. If GLOM can be made to work, it should significantly improve the interpretability of the representations produced by transformer-like systems when applied to vision or language

  • Japanese insights & things that made my day this week

    Japanese insights

    Creative Culture ran a roundtable that provided with Japanese insights across brands and consumers. Well worth a watch.

    Key outtakes

    Kawaii or cute occurs in areas that you wouldn’t expect it. From Hello Kitty airlines and maternity wards to Miffy being used to sell mortgage services.

    Japanese newsprint
    Miffy selling mortgage service on a Japanese print newspaper advertisement

    Imagine 2060, more than 40% of Japan’s population will be 65 and older. This changes what market segments look like; no point chasing the latest generation. It will change what marketing will look like and what products will be sold. It would be an exciting time for product designers, creatives and strategists working with local clients who are willing to embrace the opportunity.

    Couple
    Couple by Norimutsu Nogami

    Newsprint and television are still popular media in Japan (and more popular than marketers are willing to admit outside Japan). These media still have a strong influence on consumers and are represented more strongly in the media mix by Japanese companies. In terms of Japanese insights for brand marketers this means that brand building should be less of a challenge from a media investment point of view than it would be in in some western markets or China.

    Japanese Television
    Japanese television by buck82

    Consumers shop daily or every other day. This is because they don’t have enough space to keep their groceries. So there are convenience stories in every neighbourhood. Retailers want to keep minimum inventory, so they receive frequent, small deliveries almost daily. Since there is a rapid turnover this in turn allows innovation around product innovation. Special edition Kit-Kats are the example most familiar to consumers. But you can see different products in the convenience store at different times of the day.

    Family Mart Convenience Store, Harajuku Tokyo, Japan
    Family Mart Convenience Store, Harajuku, Tokyo by MD111

    More Japanese insights here.

    China

    Moving from Japanese insights to Chinese strategy, the Center for Strategic & International Studies discusses what is needed for the west to have a better China strategy.

    Technology

    The Computer History Museum in Silicon Valley, took the opportunity to interview Mark Markkula. Markkula was an engineer and product marketer involved at Fairchild and Intel during the early days. He put in seed capital into Apple and sat on the board until 1997.

    If you watch nothing else on this post, watch this discussion between Stephen King and Jeremy Bullmore at J Walter Thompson. Bullmore ended up as chairman of J Walter Thompson, eventually retiring in 1987. King established the first account planning department in the advertising industry at J Walter Thompson in 1968.

    May of the problems outlined are similar to problems today.

  • Yahoo Answers

    Back in 2005, I worked in the search group at Yahoo!. One of the projects that I worked on was Yahoo Answers. 16 years later, Yahoo Answers is being closed down. I thought I would capture some of my memories and inside knowledge on Yahoo Answers.

    But first we need some context so that what I write later about Yahoo Answers will make sense.

    The beginning

    Let’s go back to the beginning. Back to the early-1990s. Jerry Yang and David Filo founded Yahoo!. It fits the classic Silicon Valley archetype story and you can find plenty of accounts of it elsewhere. The key is what Yahoo! originally was. Its a list of links for websites. Once the list grew above 200 links or so; Jerry and David came up with a way of displaying this list by grouping it into subject areas.

    Jerry & David, 1995

    What would later be called a web directory. There were other directories around about this time like:

    • Best of the Web – which surprisingly still exists
    • Netscape Communications had their own directory when they acquired Gnuhoo, this eventually became DMOZ and then Curlie. Gnuhoo did rely on a search engine to help you find things in their directory. This is available as open source code at GitHub

    All of them had a certain amount of editorial input over what was good. Yet Yahoo! became the top one through buzz marketing – cheap ways to do brand building.

    When I was there, I worked with an agency to organise event hijacking at the Harry Potter and the Half Blood Prince book launch at Waterstones flagship store on Oxford Street. Yahoo! would vinyl wrap any employee’s car for free. There were also strategically placed billboards, such as this one in San Francisco.

    San Francisco billboard drive-by

    People who managed this directory were known as web surfers. But there was also search engines out there, like the Knowbot search engine for Telnet developed in the late 1980s. There was Archie which was the closest to what we think of as a search engine now. Archie searched FTP archives around the world.

    As computer science post-grad students, Filo and Yang would have been familiar with the idea of the search engine. At the time David Filo felt that no machine would provide better filtering than a human. Media accounts of the time showed that Silicon Valley venture capitalists were all in favour of search engines over directories.

    Peer companies like:

    • Webcrawler
    • Metacrawler
    • Lycos
    • Ask Jeeves
    • Infoseek
    • Excite
    • AltaVista

    All offered what we’d recognise as reasonable search experiences. But Filo’s comments on human filtering is something that we will revisit later.

    Web portal & web advertising

    Search engines were the future but as the dot com era took off it wasn’t apparent how to monetise them.

    Yahoo! early morning of March 3, 1999
    Yahoo! home page early on the morning of March 3, 1999

    At the height of the dot com era; Yahoo! had about 40 million users a month. You have to remember there weren’t that many people online in comparison to now. Internet usage had grown from 45 million users in 1995 to over 410 million by 2000. At the time it didn’t seem to matter that Yahoo! took longer to load as a website compared to its peers. Longer page times, meant that you could get away with less equipment in your data centre hosting the website and supporting infrastructure.

    The internet didn’t give birth to culture in the same way that memes, influencers and platforms do now. Instead it was the meme. It was all over the mainstream media, often tied up with ideas of cyberpunk culture, bulletin boards and the ‘information superhighway’. Examples of this included:

    • The Site by MSNBC
    • The i in iMac was for internet. The idea was that you could take the computer out of its box, plug it in to your wall socket and telephone socket. When you turned it on, it would configure you an internet service. The cool product design was a byproduct of this internet appliance plus personal computer thinking
    • Movies: The Lawnmower Man, Hackers, The Matrix, Ghost In The Shell
    • Books: Snow Crash, William Gibson’s Neuromancer
    • A plethora of internet magazines, including Ziff-Davis’ Yahoo! Internet Life which was a mix of technology and gadget reviews, media and celebrity content and website recommendations. Yahoo! Internet Life was published from 1996 to 2002

    It felt like something big was going to happen, even if we didn’t know what it was. What was obvious was the potential for advertising online. And the clearest analogue was newspaper advertising due to the long page format of web pages.

    Web portals came about for a number of reasons:

    There was now the technology to pull content from different sources together. You would have:

    • Weather forecast
    • Horoscope
    • Up to date news
    • Local information (for major cities like San Francisco)
    • Business
    • Finance
    • Entertainment and celebrity news

    Like the newspaper before it, it offered the first media you needed, but on the web.

    It was mainstream enough for brands to advertise against for brand building.

    By the time I was leaving college, Yahoo! Mail accessed through the Yahoo! home page made perfect sense.

    So before the dot com bubble bursts Yahoo! had a major media business valued at 2.8 billion dollars, or about $70 dollars per user. Which sounds expensive, but when you consider that Google is now worth about $386 per user, it’s not that bad. Secondly, online advertising per impression was much more lucrative back then and ad fraud was much less of an issue.

    What there wasn’t was a way of taking advantage of the highly relevant search results provided by search engines and adequately monetising them. So companies had three ways of monetising search:

    • Companies created portals the so called ‘homepages of the web’ to put display adverts on like My Yahoo! or MSN.com and search was a service alongside news, weather and horoscopes
    • They became infrastructure companies selling search functionality in the background a la Inktomi
    • They sold inclusion in their directory. This was controversial as it went against the editorial integrity of the directory and still a hot button when I arrived at Yahoo! in 2005

    The bubble bursts

    In the US stock market we had was now known as the internet or dot.com bubble. Looking at the NASDAQ composite data, it seemed to start in the last quarter of 1995, six months or so before Yahoo! went public in April 1996. It reached its nadir in the last quarter of 2002.

    In reality, this was more than about websites. Telecoms deregulation, satellite networks and the rise of cellphones had seen a boom in new companies and network equipment providers to support them. The need for servers had created booms in:

    • Computers: SGI, Sun Microsystems and IBM
    • Networking equipment: US Robotics, 3Com, Cisco
    • Software: VA Linux, RedHat, Open Text
    • Software as a service: I2, Salesforce, NetSuite
    • Web hosting and ‘data hotels’: Equinix, Intel, Rackspace, PSINet
    • Telecoms and ISPs: Level3, Global Crossing, Earthlink, Iridium, GlobalStar, AOL, @Home Network
    2560px-Nasdaq_Composite_dot-com_bubble.svg
    NASDAQ composite index covering the dot com boom and crash

    Add into that artificially high growth in earnings for enterprise IT companies in the run up to the Y2K bug issue and the whole sector was left with a bad hangover.

    Eric Steiner tells his tale as the CEO of Inktomi in 2004

    Steiner’s talk is interesting because it shows how the search business, selling search capability to the likes of Microsoft, Amazon and eBay had slow and steady growth rather than outstanding growth during this time.

    Yahoo! went through a traumatic time. When I worked at Yahoo! Europe, I was told online advertising sales dropped to a third of what they were during the dot com boom. The European business managed to hold on by its finger tips thanks to revenues from online dating services.

    Some of the ‘smart bets’ Yahoo! made during the boom times looked like hubris. The exemplar of this was Yahoo!’s acquisition of Broadcast.com. Broadcast.com provided video streaming (then called web casting) and internet radio services. It was the technology partner for the first online Victoria Secret Fashion Show streamed online. Yahoo! acquired it for 5.6 billion of Yahoo! stock. This was a bad decision, but thankfully, they didn’t pay cash.

    When I joined Yahoo! the Broadcast.com acquisition was still a scar on acquisition decision-making. You can attribute the impact of this to subsequent failed purchases of Google and Facebook.

    GoTo and Google

    In 1998, the company GoTo.com launched paid advertising placement in search engine results. The next year they introduced real time bidding. It was renamed Overture and started providing these services for Yahoo! and others. It started to become successful as a business.

    Meanwhile, Google had moved from a research project to a serious search engine. In 2000, Google began selling advertisements associated with search keywords. This was against Page and Brin’s initial opposition toward an advertising-funded search engine, they saw themselves more as a ‘search appliance’ business rather like Inktomi. Yahoo! adopted Google search around about the same time that Google started its search advertising business.

    This put Google in front of a large number of consumers and helped Google further refine its search engine.

    Google’s own offering was the exact opposite of Yahoo!. It prided itself its clean design with just a search box. Google also had a fanatical obsession with reducing page load times and the time taken to return search results.

    This was what more and more people wanted. Google used the dot com crash to build its business and its infrastructure. It wasn’t until its 2004 IPO that rivals realised how much of a head start Google had.

    Google revolutionised data centre server design, reducing cost and increasing the amount of servers that it could use. By contrast every Yahoo! data centre hardware purchase went via David Filo. If you used Yahoo! small business hosting, you were using tired and almost expired Yahoo! servers. In retrospect, they looked after the datacentre pennies, but let the pounds slip away.

    2003 saw Yahoo! get serious about the search engine business. The company purchased Overture which included GoTo.com and Altavista. But the problem was that even if Yahoo! built a search engine as good as Google, it didn’t matter if people didn’t use it. During my time at Yahoo! there was a push to get the necessary servers in place and a product that was as good as Google. However there was a constant tit-for-tat feature development in the search space. By this time Google had already verbed. The Google habit means that its hard to compete against them.

    I heard that inside Microsoft they tried to take drastic measures to persuade employees to use Bing over Google. When I worked at Yahoo! people used Google a lot too.

    The only way to compete with Google was to have a different idea. Google defined its mission is to organize the world’s information and make it universally accessible and useful.

    Yahoo! needed a new idea that was distinct from Google’s mission. The idea was knowledge search.

    Knowledge search and Yahoo! Answers

    Knowledge search as a concept was well under way by the time that I arrived. It was to capture and make searchable all the ‘knowledge’ (rather than information in the world). Opinions, experience and recommendations are knowledge rather than information. Yahoo!’s web 2.0 acquisitions including Flickr and delicious were made to support this vision.

    Tagging built up words and associations with web links and images, effectively human filtering – some of which would be used to train machine learning algorithms. The next logical step would be to build a repository of knowledge by the people, for the people. That’s where Yahoo! Answers came in.

    The inspiration for Yahoo! Answers came from a product that Yahoo! Taiwan had rolled out. It in turn probably inspired by Korean site Naver Knowledge IN. Bradley Horowitz apparently claimed that Yahoo! Answers was inspired by Naver Knowledge IN directly.

    Knowledge IN was designed to encourage user created content, since there wasn’t much material on the Korean web at the time.

    When I heard Jerry Yang talk about it internally at the time, he talked bruskly about a product built by Yahoo! Taiwan as having inspired it. Jerry didn’t do jet lag well and came across as morose on the couple of times I saw him in Europe, so wasn’t exactly an effusive speaker.

    Yahoo! Answers was championed by Jerry and that blessing allowed it to be pushed through when so many other product died before they got pushed to beta. It makes sense to point out the human crafted nature of Yahoo! Answers. In this respect it can be seen as a direct line back to the original Yahoo! directory product. Both were fuelled by a belief that people had some ability that was better than machines.

    Qi Lu was responsible for new products within the core search business and the troubled Panama search advertising project at the time. Weekly conference calls saw a plethora of existing projects cancelled, or reprioritised by Qi Lu, while new ones would suddenly appear. This constant change in the roadmap mean’t a lot of wasted efforts.

    Yahoo! Answers and much of the knowledge search related acquisitions sat under Bradley Horowitz. Tim Mayer was focused on the commercial side of things, although there was some overlap in the roles. Eckhart Walter sat above Tim. Jeff Weiner was the main shot caller having both Search and Marketplace businesses reporting into him. If you’re thinking, that’s a lot of senior management involved. You’d be right, there were a lot of managers with varying degrees of responsibility involved.

    But they were all good people and I’d be happy to work with them again.

    Prior to Yahoo!,I had been working agency side for Transversal. Transversal powered the support functions for a number of companies including Sony Playstation. I had a good idea how much this service was priced and floated the idea of sponsored channels for instance around Sony Playstation and had a good idea how much Sony must be paying to support user troubleshooting.

    But it didn’t fit that well as an idea with knowledge search.

    Concerns and how is babby formed?

    In the European team we had some concerns about Yahoo Answers like how was it going to get monetised? The quality of the content was also a concern. Knowledge IN and similar services in Asia work partly due to culture. We were worried when it hit a more individual-focused culture like the US or Europe.

    Another problem was calibrating the rewards within the system. Its really hard to get the balance on good quality questions and answers. Generally people who are time rich, aren’t necessarily the best respondents. If you need one proof point to show how much of a failure this was, you only have to look at the how is babby formed? meme.

    Rewards aren’t the only problem however. The second issue was the way the community was built. Generally, a great community is built carefully from like-minded people. With flickr it was around the passion of photography. Facebook is actually closer to Reddit, built on groups of groups. The death of a group dynamic won’t necessarily kill the platform.

    I was involved in early seeding of the initial content on Yahoo! Answers. I answered 42 questions, the first one question I answered was ‘What to take from airport to downtown Munich?‘ My response: The taxi is reasonable, it cost me 30 Euros – which shows the contextual nature of knowledge search. 30 Euros was reasonable for me at the time, since I could expense it back, but it wouldn’t be reasonable for a backpacking traveller.

    I also wrote six questions, the first one was ‘Has anybody got a Pentax K100D, if so what do you think of it? What are its pitfalls and what aspects of it do you particularly like? I wanted to get a a bit more colour beyond the reviews I’ve read online. – I was getting ready to leave Yahoo! and was going to buy a DSLR camera to take better pictures on my Flickr account. I deliberately structured the question to get opinions from early users. The Pentax K100 had recently been launched.

    Careful community management is at odds with a platform trying to capture the world’s knowledge. So the Yahoo Answers community was built for rapid global user growth. For the English language versions at least, there was a global content index, sitting on top of a distributed Oracle database.

    This meant a clash of cultures and variable quality content. I quickly found the site unusable for productive questions. Yahoo! spent the next few years trying to perfect it. People that formerly worked on Yahoo! Directory and front page brought their content and editorial skills to bear on Yahoo! Answers.

    I suspect that trying to monetise the service would have been a constant challenge. Yahoo! Answers provided variable quality answers for children’s homework and was the butt of memes. Neither of which are an ideal recipe for the kind of content large brands like Procter & Gamble would want to put their name against.

    Quora’s lean pickings

    Google tried to do it better with Google Knol and also failed.

    Quora was formed in 2009 and managed to build a better community, but I’ve still seen a steady decline in the quality of their answers. In 2019, they had a user base of 300 million people and total revenue (from advertising) of 20 million dollars. Thats an ARPU of 6.6 cents. That’s not a good internet media business. From that 20 million, they need to pay their infrastructure costs, maintain and improve the product, pay the salaries of their 300 employees. And I haven’t even talked about how their investors must feel.

    Knowledge search is still a technology challenge waiting to be conquered.

    More information

    Yahoo: a history of the internet in 5 acts – Financial Times (July 25, 2016)

    Max Roser, Hannah Ritchie and Esteban Ortiz-Ospina (2015) – “Internet”. Published online at OurWorldInData.org.

    How Yahoo! Won The Search Wars Once upon a time, Yahoo! was an Internet search site with mediocre technology. Now it has a market cap of $2.8 billion. Some people say it’s the next America Online. by Randall E. Stross – Fortune (March 2, 1998)

    Britannica Online – authoritative top level history of Yahoo!

    Room for the Internet; Combining a Data Center With a ‘Telco Hotel’” – New York Times (May 14, 2000)

    Take Naver Global Today! – Korea IT Times

  • Virgil Abloh & things that made my day this week

    Virgil Abloh

    Braun 100 Years Virgil – collaboration with Virgil Abloh – you would be more worries about the fingerprints rather than playing anything on the Wandanlage. Virgil Abloh has done collaborations with a range of brands from Rimowa to Mercedes-Benz. More design related posts here.

    Global networks 2030

    While we have been concerned with the glacial rollout of 5G wireless networks, the Center of Strategic and International Studies have been thinking in more depth about future technologies through the lens of geopolitics. It is well worth having this video on in the background one lunch time.

    It was interesting that the main sponsors of this report were Japanese corporates and participation by the Japanese government. Japan has deployed OpenRAN solutions for 5G, which explains why this has featured in the interviews. There is a report that accompanies this video, available here. The Japanese government is looking to set standards beyond 5G and is building a coalition of the willing around this.

    New York latin sound

    David Lynch of Talking Heads fame is worthwhile following online for is amazing musical curation skills such as this playlist of 1970s era latin sounds coming out of New York. You can see the clear link to disco. It is no coincidence that one of the biggest disco labels Salsoul records was named after salsa and soul music.

    Motion Capture and realistic digital influencers

    CodeMiko talks about her use of motion capture technology to create a surprisingly lifelike digital character. Miko worked in Hollywood on animation motion capture before COVID-19. Skip to 8h15 to get to the most interesting stuff here.

    Neuroscience and brand experiences

    UK Advertising have put together some great talks. This one about rebuilding brand connections through experiences and neuroscience.

    Mordor

    Amazing drone footage that I expect was shot in Iceland. The footage of a volcano reminded me of JRR Tolkein’s description of Mordor and Mount Doom in the Lord Of The Rings.

    Bravecto

    Something that colleagues have been working on, has now hit the US airwaves. Bravecto fluralaner for Merck Animal Health (US). Shooting during COVID-19 adds all kinds of challenges.

  • Adult male virginity + more news

    Adult male virginity

    Adult male virginity soars | Boing BoingThere are far more merciless forces in play, not least dating and hookup success being forced onto the same algorithmic curve as everything else on social media; the increasingly hypnotic impulse to live lives online; and the generally hopeless economic circumstances of young people who are getting very little out of life, but haven’t yet decided to burn it all down – interesting disparity between men and women in the data. I think the reasons behind adult male virginity soaring are multi-causal. I can see how adult male virginity trends will be be endlessly kicked around by a football to suit one viewpoint or another

    China

    How much will China grow as an export market? | Hinrich FoundationPolicy makers are currently in a conundrum over how best to engage economically with China. Underlying much of the debate is the assumption that China is a huge and rapidly growing market. While that has historically been true, the falling import intensity of China’s economic growth suggests a more limited market than foreign exporters assume

    A number of Hong Kong oligarchs brought up in mainland China, initially made their money on smuggling materials into China. This was back when the country was closed off. This included luxury goods, oil, truck tyres, machine parts or antibiotics. For instance, casino magnate Stanley Ho made his first fortune during world war II and the aftermath smuggling luxury goods from Macau into China. So it didn’t surprise me to see Fujianese Chinese connections involved in smuggling crude oil into North Korea.

    New York Times YouTube channel

    The New York Times Visual Investigations team used a mixture of old school investigative journalism and open source intelligence techniques championed by Bellingcat to blow open the story.

    What The West Misses About China – Persuasion – the move from soft to hard authoritarianism and how consumerism compensates for it

    Consumer behaviour

    The Complex Legacy of China’s Cinematic Pirates 

    Economics

    A Brief History of Semiconductors: How The US Cut Costs and Lost the Leading Edge | by Employ America | Mar, 2021 | MediumAs the industry matured and the competitive environment changed, the policy framework shifted as well. Since the 1970s, industrial policy has been incrementally replaced by a capital-light “science policy” strategy, while mammoth “champion firms” and asset-light innovators have replaced a robust ecosystem of small and large production-focused firms. While this strategy was initially successful, it has created a fragile system. Today, the industry is constrained on one side by fragile supply chains narrowly tailored to the needs of a few firms with enormous investment moats, and on the other side by the many asset-light design firms who are unable to generate or capture process improvements – this going into reversal is going to offer a bonanza for semiconductor manufacturing equipment vendors

    FMCG

    George Weston to sell Weston Foods » strategy – reorientation of the business towards retail and pharmacies

    Hong Kong

    Hong Kong Cantopop singer Eason Chan cuts ties with Adidas after brands reject forced labour – probably one of the odder celebrity backlashes against western companies not wanting to use forced labour in its supply chains. Chan is a Cantopop singer, he has low to no exposure to the mainland. His fan base is in Hong Kong and amongst the Hong Kong diaspora. On balance, give the age profile most of his fans will be ‘yellow’ in terms of their viewpoint. He is doing himself no favours by putting his head over the parapet. His fan base will shrink because of his hyper ‘blue’ alignment. I wonder what brought about his performative outrage. It carried more weight than Hong Kong politician promising not to wear another Burberry scarf until the brand backtracked on using Uighur picked cotton.

    Luxury

    Luxury groups warn £1bn in investment at risk from VAT relief cut | Financial Times – I know not a lot of people will be shedding tears and a lot of the tourists would be more interested in a Schengen area visa allowing freer travel. This might be less of a story than the industry makes it out to be because of Brexit.

    Luxury Brands Are Moving Into Online Stealth Mode. But How Can They Measure Success?At the beginning of this year, Italian fashion house Bottega Veneta signed off its social media accounts not with a bang, but with silence. The move, which was followed by the removal of its content on its Weibo account, was praised by many and marked a decided shift in the wider luxury market between brands that choose to be more inclusive in mindset, and those that are taking a more exclusive approach with their customers – I was surprised when many luxury brands went on to social media in the first place. On the flipside it makes complete sense for premium streetwear brands like Moncler.

    TikTok For Business – Moncler using TikTok for brand awareness

    Marketing

    What do consumers actually think of ads? – GWI 

    Media

    Apologist op-ed for disgusting racist tweets by African American editor against Asian Americans – Teen Vogue Editor’s Tweets Aren’t the Whole Story | The New Republic 

    Retailing

    H&M boycott in China intensifies over Xinjiang supply issue | Marketing | Campaign AsiaThe statement surfaced on social media yesterday and sparked an online storm of opinions. Comments on Weibo included “get out of Chinese market”, “the company’s clothes sucks, and I will no longer buy”, and “I heard that you are boycotting Chinese cotton, then I will boycott your products”. Chinese actor Huang Xuan has also terminated his relationship with the brand, according to reports. On his Weibo account, he posted a statement that said he was “firmly opposed to any attempt to discredit the country”. Those calling for a boycott claim that international sanctions against China are unjustified and based on “biased reports in foreign media and from international human rights campaigners”. – its a day with a ‘y’ in it, which means that China will be waging war by other means. The most recent high profile example would be the way Lotte was run out of China. The sooner the west start boycotting the Chinese market and supply chain the better. More at the FT – H&M and Nike face China backlash over Xinjiang stance | Financial Times 

    Technology

    Molson-Coors Discloses Cybersecurity Incident that Affected Production in 8-K Filing | Data Privacy + Cybersecurity InsiderMolson Coors Beverage Company (the “Company”) announced that it experienced a systems outage that was caused by a cybersecurity incident. The Company has engaged leading forensic information technology firms and legal counsel to assist the Company’s investigation into the incident and the Company is working around the clock to get its systems back up as quickly as possible.

    Inside the NSA’s War on Internet Security – DER SPIEGEL 

    Hacking Weapons Systems – Schneier on Security – there is no reason to believe that software in weapons systems is any more vulnerability free than any other software. I was reminded of ‘Windows for Warships‘.

    Alba Party supporters’ details hacked from website – STV News