Category: online | 線上 | 온라인으로 | オンライン

The online field has been one of the mainstays since I started writing online in 2003. My act of writing online was partly to understand online as a medium.

Online has changed in nature. It was first a destination and plane of travel. Early netizens saw it as virgin frontier territory, rather like the early American pioneers viewed the open vistas of the western United States. Or later travellers moving west into the newly developing cities and towns from San Francisco to Los Angeles.

America might now be fenced in and the land claimed, but there was a new boundless electronic frontier out there. As the frontier grew more people dialled up to log into it. Then there was the metaphor of web surfing. Surfing the internet as a phrase was popularised by computer programmer Mark McCahill. He saw it as a clear analogue to ‘channel surfing’ changing from station to station on a television set because nothing grabs your attention.

Web surfing tapped into the line of travel and 1990s cool. Surfing like all extreme sport at the time was cool. And the internet grabbed your attention.

Broadband access, wi-fi and mobile data changed the nature of things. It altered what was consumed and where it was consumed. The sitting room TV was connected to the internet to receive content from download and streaming services. Online radio, podcasts and playlists supplanted the transistor radio in the kitchen.

Multi-screening became a thing, tweeting along real time opinions to reality TV and live current affairs programmes. Online became a wrapper that at its worst envelopes us in a media miasma of shrill voices, vacuous content and disinformation.

  • User domestication

    User domestication was an interesting phrase that I noticed in an essay about the growth of WhatsApp. In the essay the author highlighted a number of factors in WhatsApp’s success:

    • Having a proprietary messaging client that didn’t support industry standards for messaging such as the XMPP protocol supported by Google Talk. (Google later abandoned the XMPP open protocol itself in favour of its proprietary Google Hangouts).
    • WhatsApp had a low learning curve of adoption through to a well designed user experience.
    • The user experience of WhatsApp was easy to learn
    • WhatsApp worked across both Android and iOS devices which helped its adoption through network effects

    This led to a number of things, which the author identified as user domestication factors:

    • A high level of user dependence on WhatsApp
    • No control over the software. (it can’t be modified, it prevents migration to another platform – a la Facebook and people’s address book)
    • Exploitation of ‘captive users’ who would find it difficult to resist

    If all of this sounds familiar, its because it was the Facebook playbook from the get-go. Like organising export of your address book from Yahoo! to Facebook, but not the other way around.

    Messing around with iPad
    Captured attention

    The author makes clear that WhatsApp is just an illustrative example.

    This probably explains why the essay doesn’t seem to match up with the WhatsApp story pre-Facebook. Founders Brian Acton and Jan Koum originally had a nominal subscription model. Acton went on to help set up the Signal Foundation, after leaving WhatsApp post Facebook takeover. His reason for leaving was concerns over the monetisation of WhatsApp by Facebook.

    But I think that there can be little argument that Facebook thought of WhatsApp as a user domestication opportunity.

    The relationship that the media industry has with consumers through the use of DRM (digital rights management) is a similar form of user domestication mentioned in his essay.

    Another example of this ‘user domestication’ in action is the apparent failure of Google’s search choice screen to have any effect on its monopoly market share in Europe.

    It differs from previous generations of technology lock-in exercised by the likes of Microsoft, IBM and Apple in that the costs of these obvious upfront. In user domestication, the costs are less apparent and the value extraction happens on an ongoing basis.

    More information

    WhatsApp and the domestication of users

    WhatsApp founder Brian Action, says Facebook used him to get its acquisition past EU regulators | Techcrunch

  • Signal messenger + more things

    Signal privacy orientated messenger

    Signal has become a popular messaging clients among my contacts for privacy orientated messaging. I’ve shared this guide a number of times, so I thought I would share it here. More on Signal messaging here. I use Signal on my phone and my desktop computer, both of which are an integrated experience.

    Innovation

    FISCAL YEAR 2020 a great report by the UD Department of Defence – a U.S. business climate that has favored short-term shareholder earnings (versus long- term capital investment), deindustrialization, and an abstract, radical vision of “free trade,” without fair trade enforcement, have severely damaged America’s ability to arm itself today and in the future. Our national responses – off-shoring and out-sourcing – have been inadequate and ultimately self-defeating – punchy, but I don’t see much attention being paid to it (PDF)

    The Times view on institutions’ ties with China: Academic Decoupling | Comment | The Times – overall change in UK stance across elites

    Germany to help Europe invest ‘billions’ in chip manufacturing 

    Quad’ nations sign up for meta think-tank to advance ‘Techno-Democratic Statecraft’ • The RegisterUniversities and think tanks from Australia, the USA, Japan, and India have come together in a new group that together hopes to advance discussions on the intersection of information technology, regional security, and internet freedom. Dubbed the “Quad Tech Network”, the group is managed by the National Security College at The Australian National University, an organisation backed by Australia’s Department of Foreign Affairs and Trade.

    Technology

    China issues new anti-monopoly rules targeting its tech giants | Reuters – interesting how the global temperament turning against technology and e-tailing

    China Blocks Clubhouse App After Brief Flowering of Debate – The New York TimesAt times, the conversation went off the rails, as when one man who identified as Taiwanese chimed in to curse out mainland Chinese people, before quickly signing off. But for the most part, users said that the app’s use of moderators and real-time voice sharing promoted a civility and intimacy lacking on other popular social media platforms like Twitter and its Chinese equivalent, Weibo. – interesting given its reputation for racism and sexism

    Clubhouse is now blocked in China after a brief uncensored period | TechCrunch – they were a bit slow, obviously some of China’s project Golden Shield people need to reflect on their shortcomings.

    Brexit

    PRWeek poll: A third of PR businesses predict Brexit revenue hit | PR Week“First, whereas previously the UK would always be the gateway for new entrants to the European market, we’re now seeing Germany emerge on par as the primary entry point. Historically, Germany would almost always be the secondary priority after the UK, then followed by France, the Netherlands, Spain and Italy. “Second, we’ve seen clients proactively ask to have multinational teams lead their account in Europe, as opposed to the traditional approach of having a UK-led European approach. In our mind, this is because the UK no longer has the same authority to lead. “This is one of the softer impacts of Brexit in terms of the UK’s perceived influence and leadership in the region.” Mark Pinsent, managing director of The Hoffman Agency Europe, has also noticed a trend for UK-based clients to “explicitly tell us that they’re keen to be positioned as European companies rather than UK”. “That can be tricky if they’re headquartered in the UK [or] don’t have a significant presence on mainland Europe,” he said. “It’ll be interesting to see whether, over time, the UK becomes less of a priority market for international businesses looking to market in Europe… certainly for UK-founded start-ups, I could see it accelerating their need to have EU-based businesses.” – the psychology of the UK’s diminished image is fascinating

    Culture

    Kaffeine | Rave culture and specialty coffee a comparison – nice verbal history of the Australian wave of London specialty coffee shops. It is interesting to see how specialty coffee went mainstream over time

    Luxury & streetwear

    New Balance wins $3.9m in damages from China logo copycats | Financial TimesThe two defendants, Fujian-based footwear maker New Barlun and its distributor Shanghai Shiyi Trade, have expanded quickly in China’s smaller cities and sold knock off shoes at below half the price of New Balance. – Damages are still pretty low, only 2.5m pounds or so

    Luxury’s Involvement in Resell Could Be the Beginning of the End – I had written about peak streetwear a while ago

  • Golden bull & things that caught my eye this week

    Digital golden bull at Pavilion, Kuala Lumpur & Chinese new year

    The golden bull in question is on the digital screens of Pavilion, Kuala Lumpur, Malaysia. Pavilion is an upscale shopping area and the animation was designed to tie into the year of the ox in the Chinese lunar calendar.

    The golden bull is supposed to be auspicious and is seen to break through the coronavirus that affected 2020.

    https://youtu.be/llFkwcAlFSk
    Pavilion Kuala Lumpur

    The golden bull execution is very similar to an installation done by a Chinese property developer that I found earlier this year. Both rely on corner screens and on understanding the viewing angle of pedestrian footfall streaming past the animation.

    Following on from my post collating adverts celebrating Chinese new year last week, Radii China had some additional suggestions that came out after I had written my original post. Let’s hope that 2021 lives up to the auspicious promise of the golden bull.

    Design & culture

    The Royal Shakespeare Company is looking at using a virtual set for a performance based on A Midsummer Night’s Dream. RSC’s Dream will be performed live from March 12 – 20, 2021. It shows how the arts are looking to adapt to a COVID world and experimenting with cutting edge technology.

    RSC – Dream trailer

    My friend Arun has released a COVID inspired track available for purchase from Underbelly Music on Bandcamp. Check out the accompanying video here.

    Coffee Hype x Underbelly

    This weekend I will be watching the latest Adam Curtis documentary series – BBC iPlayer – Cant Get You Out of My Head it’s the only thing that I bother watching on the BBC now.

    Consumer behaviour

    Really interesting drill down into the American middle class by the Brookings Institute that came up with some concerning findings. I am slowly working my way through The Rise and Fall of American Growth: The U.S. Standard of Living since the Civil War by Robert J Gordon and much of this Brooking Institute findings fits in with this.

    Brookings Institute Middle Class Monitor
  • Brazilian data breach + more things

    Massive Brazilian Data Breach – Schneier on Security – some 220 million people affected in the Brazilian data breach. So it is one of the biggest data breaches to date. I do wonder why the Brazilian data breach has not a lot of coverage outside of Portuguese language media? More related content here.

    Why Ericsson took on its own government to defend rival Huawei | Financial TimesChina’s support of Huawei, through cheap funding and much else, is well known, and has led to a commercial advantage that Ericsson and Nokia can find hard to counter on their own. Will Europe, for which 5G is a rare technological sector where it enjoys a clear lead over the US, stand up for its homegrown talent?

    Intel reveals ‘hacked’ earnings release was on guessable URL | Financial Times – that isn’t a hack, its good journalism

    North Korea hackers use social media to target security researchers | Financial Times – this is good espionage practice and similar to the Chinese MSS in mode and method

    Facebook sparks anger after shutting socialist pages | Financial Times – it makes sense that an algorithm would see far right and far left organisations as similar

    Should Universities Try to Capture More Value from Their Research? – Knowledge@Whartonuniversity research has produced pathbreaking innovations across many disciplines, many of which have been commercialized successfully. Yet, on average, universities capture 16% of the value they help create through licensing revenues or equity stakes in the startups their research spawns. Furthermore, some researchers and universities are much better able to commercialize their discoveries compared to others, even holding constant the discovery itself

    How China’s delivery apps are putting riders at risk | Financial Timesin legal disputes, a high level of management by the platform can be taken as evidence that it has a labour relationship with the driver. In 2018, a Shansong courier who had been injured while driving won a court ruling on this basis. One might place some of the responsibility on the engineers who maintain the apps. But they too are victims of labour exploitation, working the infamous “996” shift of 9am-9pm, six days a week. Like delivery drivers, they have decided such an occupation is, so far, their best option. But a country that prides itself on its tech innovation and its booming economy should be able to provide better choices

  • VR Headset + more things

    Apple’s first VR headset will reportedly be powerful and pricey – CNET – its a rumour so take with a pinch of salt, the approach outlined reminded me of being rather similar the way Oculus was in their early model VR headset devices. It is also interesting how they consider a VR headset as a stepping stone to AR glasses. Will Apple be enough to mainstream the VR headset? More related content here.

    Next drops bid to buy Topshop after Arcadia’s breakup | Philip Green | The GuardianThe Next consortium was pitted against Shein, a Chinese online fashion retailer and Authentic Brands, the US owner of the Barneys department store, which has been linked to a joint bid with JD Sports. The online retailers Asos and Boohoo are also thought to be involved in the mix. Shein tabled an offer worth in excess of £300m for Topshop and Topman, according to Sky News which first reported the development. It added that a separate process was being run for other Arcadia brands such as Burton and Dorothy Perkins

    ‎Finding Genius Podcast: Telehealth Technology Breaking the Barrier of Geography on Apple Podcasts – practitioner discussion on the realities of telehealth for diabetes and obesity management treatment

    Asians dump WhatsApp for Signal and Telegram on privacy concerns – Nikkei Asia 

    TSMC hikes capex to record $28bn as chip race heats up – Nikkei Asia 

    ‘Absolute carnage’: EU hauliers reject UK jobs over Brexit rules | Brexit | The Guardiandata showed that an increasing number of freight groups rejected contracts to move goods from France to Britain in the second week of January. Transporeon, a German software company that works with 100,000 logistics service providers, said freight forwarders had rejected jobs to move goods from Germany, Italy and Poland into Britain. In the second week of January the rejection rate for transport to the UK was up 168% on the third quarter of 2020 and had doubled in the first calendar week of the year

    Battle of the Robots Still Favors Japan and Europe—For Now – WSJCovid-19 has accelerated automation in factories, especially in manufacturing powerhouse China. Foreign companies have long dominated the market for industrial robots and automation tools there—but there are signs that dominance is fraying around the edges. As the factory for the world, China is unsurprisingly far and away the largest market for industrial robots. Before the pandemic, however, the U.S.-China trade war was slowing growth. New installations of industrial robots amounted to 140,500 in 2019, a 9% decline from the previous year, but still almost three times the number for second-place Japan, according to the International Federation of Robotics. Last year was likely much better: Credit Suisse estimates that China’s industrial-robotics market grew 9.5% in 2020.

    Audi and BMW shut down car subscription programs | EngadgetWhen Mercedes-Benz shuttered Collection, however, it cited mediocre demand and complaints about the hassles of switching personal items between vehicles. While it wasn’t mentioned at the time, the COVID-19 pandemic hasn’t helped matters. People are commuting less if at all, and may be more interested in saving money than the flexibility of swapping cars.Subscription ervices like Volvo Care are still going, although it’s not certain how well they’re faring.There may be a slight revival. Automotive News claims Cadillac is testing a resurrected Book service with dealers, although it would arrive a year after the brand’s hoped-for early 2020 revival. However, the overall market appears to be contracting

    Majority of Europeans fear Biden unable to fix ‘broken’ US | World news | The Guardian“Europeans like Biden, but they don’t think America will come back as a global leader,” said the thinktank’s director, Mark Leonard. “When George W Bush was president, they were divided about how America should use its power. With Biden entering the White House, they are divided about whether America has power at all.” The survey of 15,000 people in 11 European countries, conducted at the end of last year, found that the shift in European sentiment towards the US in the wake of the Trump presidency had led to a corresponding unwillingness to support Washington in potential international disputes

    Exclusive: City of London Corp boss says ‘not our place’ to criticise China : CityAMNathan Law, one of the leaders of the 2014 Umbrella Movement protests in the territory and now in exile in London, told City A.M.’s City View podcast yesterday that UK firms’ “compliance and collusion” with the Chinese Communist Party’s agenda threatened the West’s “democratic values”. The pointed criticism comes after firms including HSBC and Standard Chartered, headquartered in London but who see significant revenues in Asia, backed the imposition of a draconian National Security Law in Hong Kong

    Damaging brand image is rarely harmful because it matters so littleIn the age of Trump, what people think of you is far less important than the more brutal objective of getting people to think about you. – Salience is so important

    Zoom spy claims a warning for multinationals in China | Financial Times – the point is that every MNC is compromised because of the pressure that China brings on employees in their country

    IWC’s Christopher Grainger-Herr: “We Are Currently Experiencing Extraordinary Times.” – part of the issue with IWC is pre-COVID product related including using movements that watch fans look down on

    China-US rivalry: how the Gulf War sparked Beijing’s military revolution | South China Morning Post